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22
Troubleshooting
CALL
CUSTOMER
SERVICE
If you are still experiencing any
problems, contact the CustomerService
Representative in your area using
the contact information on
weber.com.
GREASY GRILL (Peeling Paint & Flare-Ups)
SYMPTOM
• Inside of lid appears to have the appearance of peelingpaint.
CAUSE SOLUTION
The flakes you see are accumulated cooking vapors
that have turned into carbon.
This happens over time after repeated use of your
grill. This is not a defect. Clean the lid. Refer to the
“Product Care” section.
SYMPTOM
• Experiencing flare-ups when grilling or preheating.
CAUSE SOLUTION
There is leftover food from the previous meal. Always preheat the grill on the highest setting for 10
to 15 minutes.
The inside of the grill needs to be cleaned thoroughly. Follow the steps in the "Cleaning and Maintenance"
section to clean the grill inside from the top down.
Replacing Batteries for the Grill Lighting
Use alkaline batteries only. Do not mix old and new batteries or dierent types of batteries (standard,
alkaline, or rechargeable). If you do not plan to use the grill for a month or more, remove the batteries.
1) Close the lid. Locate the battery housing on the side of the lid handle and unscrew the cap (A). Do not
change batteries with the lid open.
2) Remove the battery sleeve.
3) Replace three size C batteries (B).
4) Line up graphic indicators (C) on the sleeve and handle as you reinstall the sleeve. Tighten cap.
NOTE: Periodically wipe the lenses with a damp cloth to keep the lights illuminating brightly.
A
C
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