HDW15U2I1
NZ AU
User Manual
Dishwasher
1
Content
NZ AU
Safety and warnings
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First use
Loading suggestions
Wash programs
Setting a wash
Wi-Fi connection
Delayed start
Keylock
Sanitize
Preferences
Detergent
Rinse aid
Racking Features
Maintenance
Troubleshooting
Fault codes
Standards Test
Safety and warnings
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Read and save this guide
When using your Dishwasher, follow basic precautions, including the
following:
General
staff kitchen areas in shops, offices and other working environments
farm houses
by clients in hotels, motels and other residential environments
bed and breakfast environments.
Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep
them out of reach of children. Check that the detergent dispenser is empty after the
completion of each wash program.
When loading items to be washed, locate sharp items so that they are not likely to damage
the Dishwasher and load sharp knives with the handle up to reduce the risk of cut injuries.
Do not touch the filter plate in the Dishwasher base during or immediately after use,
as it may be hot.
Do not operate your Dishwasher unless all enclosure panels are properly in place.
Do not tamper with the controls.
Do not abuse, sit on, stand in or on the door or dish rack of the Dishwasher.
The door should not be left in the open position since this could present a tripping hazard.
The information in this guide must be followed to minimise the risk of fire or explosionor
to prevent property damage, personal injury or loss of life.
Use the Dishwasher only for its intended function as described in this guide.
This appliance is intended to be used in household and similar applications such as:
2
Intended Use
The appliance is designed for domestic use inside the house，or in similar applications such
as staff kitchen areas in working environments, farm houses, by clients in hotels, motels or
other residential environments, and bed and breakfast environments.It is not intended for
commercial or industrial use. Do not use it for purposes other than that for which it was
designed.
Changes or modifications to the device are not allowed. Unintended use may cause hazards
and loss of warranty claims.
Standards and Directives
This product meets the requirements of all applicable EC directives with the corresponding
harmonised standards, which provide for CE marking.
The foldaway cup racks are designed to support cups, glasses and kitchen utensils. Do
not lean on or use the foldaway cup racks to support your body weight.
To reduce the risk of injury, do not allow children to play in or on the Dishwasher.
Under certain conditions, hydrogen gas may be produced in a hot water heater system
that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period, before using the Dishwasher,
turn on all hot water taps and let the water flow from each for several minutes. This will
release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use
an open flame during this time.
Remove the door to the washing compartment when removing an old Dishwasher from
service or discarding it.
Some dishwasher detergents are strongly alkaline. They can be extremely dangerous
if swallowed. Avoid contact with the skin and eyes and keep children away from the
Dishwasher when the door is open.
Safety and warnings
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The Dishwasher must be used with the filter plate, filter, and spray arms in place. To
identify what these parts are refer to 'Maintenance'.
If the Dishwasher is not being used for long periods of time, turn the electricity and water
supply off.
Cleaning and maintenance shall not be done by children without supervision.
Take care not to load dishware items so they prevent the door from closing.
Household appliances are not intended to be used by children. Children of less than
8 years old must be kept away from the appliance unless continuously supervised. This
appliance can be used by children aged from 8 years and above, and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge, if
they have been given supervision or instruction concerning the use of the appliance in a
safe way and they understand the hazards involved. Children being supervised not to play
with the appliance.
If a dishwasher cleaner is used, we recommend running a wash program with detergent
immediately afterward to prevent any damage.
The Dishwasher is designed for washing normal household utensils. Items that are
contaminated by petrol, paint, steel, iron debris, corrosive, acidic or alkaline chemicals
are not to be washed in the Dishwasher.
Do not wash plastic items unless they are marked dishwasher safe or equivalent. For
plastic items not marked, check the manufacturer’s recommendations.
Avoid washing containers with glued on labels. Labels removed during a wash cycle may
cause damage to the wash system
This Dishwasher must be installed and located in accordance with the Installation
instructions before it is used. If you did not receive Installation instructions with your
Dishwasher, you can order them by calling your Authorised Repairer or download them
from our local Haier website, listed on the back cover.
Installation and service must be performed by a Haier trained and supported service
technician.
If the power supply cord is damaged, it must be replaced by a Haier trained and supported
service technician or a qualified trades person in order to avoid a hazard.
Ensure the Dishwasher is secured to adjacent cabinetry using the brackets provided.
Failure to do so may result in an unstable product, which may cause damage or injury.
Do not operate this appliance if it is damaged, malfunctioning, partially disassembled
or has missing or broken parts, including a damaged power supply cord or plug.
Do not store or use petrol, or other flammable vapours and liquids in the vicinity of the
Dishwasher.
Connect to a properly rated, protected and sized power supply circuit to avoid electrical
overload.
Ensure the power supply cord is located so that it will not be stepped on, tripped over
or otherwise subject to damage or stress.
Do not install or store the Dishwasher where it will be exposed to temperatures below
freezing or exposed to weather.
Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket
outlet box) to connect the Dishwasher to the power supply.
This appliance must be grounded. In the event of a malfunction or breakdown, grounding
will reduce the risk of electric shock by providing a path of least resistance
for electric current.
This appliance is equipped with a cord having an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an appropriate outlet that is installed
and grounded in accordance with all local codes and ordinances. Improper connection
of the equipment-grounding conductor can result in a risk of electric shock. Check with
a qualified electrician or Haier trained and supported service technician if you are in doubt
as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance; if it will not fit the outlet, contact
a Haier trained and supported service technician or qualified electrician.
If the Dishwasher is installed as a permanently connected appliance, this appliance must
be connected to a grounded metal, permanent wiring system, or an equipmentgrounding
conductor must be run with the circuit conductors and connected to the equipment-grounding
terminal or lead on the appliance.
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Safety and warnings
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Installation
Maintenance
Wi-Fi
Disconnect the appliance from the power supply before any cleaning or maintenance.
When disconnecting the appliance pull the plug rather than the power supply cord or
junction of cord to avoid damage.
Do not repair or replace any part of the appliance or attempt any servicing unless
specifically recommended in this guide. We recommend contacting a Haier trained and
supported service technician or Customer Care.
Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
Keep the area around/underneath your appliance free from the accumulation of
combustible materials, such as lint, paper, rags and chemicals.
Do not change or modify the wireless communication device in any way. Changes or
modifications not expressly approved by Haier could void the user’s authority to operate
the equipment.
Safety and warnings
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1
2
3
3
5
4
3
1 Cutlery basket
2 Upper basket (adjustible height)
3 Spray arms
4 Lower Basket
5 Filter
6
First use
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Ensure the installer has completed the ‘Final checklist’ in the Installation instructions.
Read this guide, taking special note of the 'Safety and warnings' section.
Remove all internal and external packaging and dispose of it responsibly. Recycle items
that you can.
Dishwasher overview
Control panel features
Not shown: control panel, detergent/rinse aid dispensers (located inside door).
Control panel features
1 Wash program selector
2 Wash modifier selector
3 Wi-Fi
4 Display
5
Delayed start indicator
6
Rinse aid indicator
7
Wi-Fi indicator
Water inflow alarm
8
9 Key lock
10 Start
11 Cancel
Control panel overview
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First use
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2
3 4 6 9 11108
5 7
Cutlery & silverware
Rinse cutlery and silverware immediately
after use to prevent tarnishing. Silver
should not come into contact with stainless
steel, mixing these can cause staining.
Remove silver cutlery from the dishwasher
and hand dry immediately.
Aluminium
Aluminium can be dulled by detergent.
The degree of change depends on the
quality of the detergent or aluminium.
Other metals
Iron and cast iron can rust and stain other
items. Copper, pewter and brass tend
to stain.
Woodware
Woodware is generally sensitive to heat
and water. Regular use in the dishwasher
may cause deterioration over time.
First use
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Dishware
The combination of high temperatures and dishwasher detergent may cause damage to
some items. Refer to the manufacturer's guidance or wash by hand if in doubt.
Glassware
Most glassware is dishwasher safe. Crystal,
very fine and antique glassware may etch
and develop a cloudy appearance.
Plastics
Some plastics may change shape or
colour with hot water. Refer to the
manufacturer’s guide. Dishwasher safe
plastic should be weighed down so it
does not flip and fill with water or fall
through the base rack during the wash.
Decorated items
Most modern china patterns are
dishwasher safe. Antique items, those with
a pattern painted over the glaze, gold
rims or hand painted china may be more
sensitive to machine washing.
Glued items
Certain adhesives are softened or
dissolved in machine washing.
Water hardness
Hard water is water with a high concentration of minerals such as calcium and magnesium.
It can be detrimental to the performance of your dishwasher and parts can fail over time.
Glassware washed in hard water will become cloudy over time and dishes will become
spotted or covered in a white film. Water hardness varies by geographical location.
If you live in a hard water area, we recommend fitting a water softener to the household
water supply.
If your home has hard water
Refer to 'Powdered detergent quantity recommendations'.
Use rinse aid. We recommend you raise the rinse aid setting to 6 to help improve wash
performance. Refer to 'Preferences' for details.
Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale
deposits in your dishwasher.
If your home has soft or softened water
Avoid using too much detergent.
Loading suggestions
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When loading your Dishwasher ensure items are placed so water coming from the rotating
spray arm below can reach all areas. Wash performance will be reduced if it can't.
Your dishwasher can hold up to a maximum of 15 place settings.
Lower and middle spray arms can rotate freely.
Tall items do no obstruct the upper spray arm.
Glass and other fragile items are stable.
All dish openings are facing downwards.
Plates are evenly spaced.
All sharp objects are located securely to avoid
injury or damage to the product.
Overcrowding.
Any protrusions below the racks and basket that
may prevent spray arm rotation.
Any protrusions at the front of the dishwasher.
Blocking water from any items on the foldaway
cup racks.
Ensure
Avoid
Wash program Program description
Auto
Heavy
Medium
ECO (default)
60Min
Glass
10
Suitable for any type of load. The dishwasher automatically
selects the optimum wash program
Designed for heavily soiled pots, pans and dishes
Best for dishes that are quite heavily soiled or to remove food
soils that have been left to dry overnight
For normally soiled dishes for optimum water and energy usage
Use for dishes that are quite heavily soiled or food soils that
have been left to dry overnight; no drying
For lightly soiled and heat sensitive crockery and glassware such
as wine glasses
Your dishwasher has a number of wash programs designed to suit your needs. Selecting the
most appropriate cycle for each load will help ensure the best wash results.
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Glass
After setting a wash program, you can also select a wash modifer. Not all modifiers can be
combined with all wash programs. 1/2 LOAD can be used in combination with the other
modifiers.
+1/2 Load
Adjusts the wash
program to more
efficiently wash
smaller loads.
+Sanitize
Raises the water
temperature during
the rinse phase to
sanitize.
+Dry
Increases the final
rinse temperature
and the length of
the drying phase.
+Intensive
Increases the
water pressure
in the lower rack
for heavily soiled
pots and pans.
Eco (default)
60Min
Heavy
Medium
Auto
+Dry, +1/2 Load, +Sanitize , +Intensive
+Dry
+Dry, +1/2 Load, +Sanitize , +Intensive
+Dry, +1/2 Load, +Intensive
+Dry, +1/2 Load
Wash program Modifier available
Wash programs
1
2
3
4
Setting a wash
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Remove all food scraps from dishware before
carefully loading into the dishwasher.
Ensure the spray arms are free from any
obstructions and rotate freely.
If the rinse aid indicator is illuminated, fill the
rinse aid dispenser.
Refer to 'Rinse aid' for additional guidance.
Add detergent to the dispenser and close
the cover.
Tablets can be placed in the detergent
dispenser or in the cutlery basket.
Select a wash program.
Press to start the wash and close the door.
If the door is not closed within 7 seconds the
wash will be cancelled.
5
6
7
8
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Setting a wash
Select a wash modifier if required.
Open the door slowly at any point during the
wash to pause.
Press and hold Cancel to cancel the wash.
After the wash the door will automatically
open slightly to assist with drying.*
For best results, unload dishes once cooled.
* This feature can be disabled, refer to
'Preferences' .
When flashes, follow the prompts in the
app to complete set-up.
Wi-Fi connection
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Your appliance may be connected to your home wireless network and operated remotely
using the app.
Getting started
Ensure your home Wi-Fi network is turned on.
You will be given step by step guidance on both your appliance and mobile device.
It may take up to 10 minutes to connect your appliance.
For further guidance and troubleshooting, please refer to the app.
On your mobile device:
1. Download the app from：
Australia https://www.haier.com.au/smart
New Zealand https://www.haier.co.nz/smart
2. Register and create an account.
3. Add your appliance and set up the Wi-Fi connection.
Connecting to your home Wi-Fi
Enabling remote mode
Ensure there is no wash in progress.
Press and hold and together for
4 seconds.
Ensure your Dishwasher is connected to
your Wi-Fi network.
Press and close the door.
1
2
3
Delayed start
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Open the door and press and hold CANCEL.
Open the door to pause DELAYED START.
Press to continue and promptly close
the door.
Press to confirm and promptly close the
door.
The wash program will begin at the end of
the countdown, provided the door is closed.
Add detergent and select a wash program,
and wash modifier if required.
Press to enter DELAYED START and
increase the delay time.
Setting Delayed Start
Cancelling Delayed Start
Set your dishwasher to start later in the day and run a selected wash program. DELAYED
START can be set after a wash program has been selected and can be set for up to 12 hours.
1
2
Keylock
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Press and hold and together for
1 second.
Press and hold and together for 1
second.
Add detergent and select a wash program
and wash modifier if required.
Press to confirm and close the door.
If the door is not closed within 10 seconds
keylock will be cancelled.
Open the door to pause the wash.
Press and hold and together for 4
seconds to unlock.
OR
Press and hold CANCEL.
Lock the dishwasher controls for cleaning or to prevent unintended use.
Locking the controls
Locking the controls and setting a wash
Unlocking the controls
Sanitize
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Using Sanitize
The disinfection and cleaning modifier adjusts the cleaning procedure to meet the conditions
required by the relevant disinfection function, so as to disinfect. When running disinfection,
the cleaning procedure is monitored to ensure that these conditions are met.
Other cleaning procedures may not reach the temperature required for disinfection. Refer
to the table on the previous page for cleaning procedures with available disinfection
functions.
For sanitization to occur, the temperature of the water needs to reach 70°C. Ensure all
items are dishwasher safe before running the sanitize modifier.
If the wash is interrupted or the water supply is turned off during the program, the heating
conditions for sanitization may not be met. You may need to run the program again.
If sanitization has been successful
The wash will finish as normal.
If sanitization has not been successful
An alert will sound and a code will show on
the display.
1.Check if the water supply has been turned
off or the wash program interrupted.
2. Press and hold Cancel to stop the beeping,
then again to clear the alert code.
3. Reset +Sanitize and run the cycle again
For more information, refer to 'Fault codes'.
Off
Off
Off
Off
On
On
On
MaX:6
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Preferences
Option Description Default
You can adjust any of the below settings prior to starting a wash cycle.
Rinse aid
Controls the amount
of rinse aid dispensed.
Refer to 'Rinse aid' for
further details.
rA5 rA6rA-
Auto power-on
Your dishwasher is set
to automatically power
on for 30 seconds after
the door is opened. This
can be turned off.
APo AP-
bPo bP-
dOo dO-
APo
bPo
dOo
Adjusts tone settings.
When set to OFF all
tones will be silenced
except fault alerts.
Enables or disables
automatic door opening
at the end of the wash.
Auto door open
Sound
Settings display
Changing the setting
1
2
3
4
Preferences
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Ensure there is no wash in progress.
Press and hold Load and together for
4 seconds to enter the menu.
Press to scroll through the settings.
Press to adjust the setting.
Press to exit the menu and save your
settings.
1
2
Detergent
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WARNING: Dishwasher detergents are strongly alkaline. They can be extremely dangerous
if swallowed. Avoid contact with the skin and eyes and keep children and infirm persons
away from the dishwasher when it is open. Check the powdered detergent dispenser is
empty after each wash.
Unsuitable detergents
These types of detergent are not suitable and may damage your dishwasher or lead to
a service call that is not covered by warranty:
Liquid detergents
Laundry detergents
Hand washing liquids
Soaps
Disinfectants
Using powdered detergent
For powdered detergent quantities, refer to the following 'Powdered detergent quantity
recommendations' table and the detergent manufacturer’s guidance.
Check that the dispenser is empty and dry.
Add powdered detergent or tablets to the
detergent dispenser
Remove any excess detergent then slide the
cover closed. It will click into place.
If required, add additional detergent to the
pre-wash compartment on top of the
dispenser.
When washing heavily soiled dishware in hard water, more detergent may be required.
Refer to 'Powdered detergent quantity recommendations'.
Rinse aid compartment
Pre-wash compartment
Main wash compartment
19
None
Full
Full
Full
Full
Full
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Detergent
Powdered detergent quantity recommendations
Use the table below to determine the optimal powdered detergent quantity for each
wash program.
If you have hard water in your area, more detergent may be required. Refer to 'Water
hardness' for more details
Pre wash compartment Main wash compartmentWash program
Auto
Heavy
Medium
Eco
60Min
Glass
1/2
2/3
2/3
2/3
2/3
1/2 - 2/3
20
2
1
3
Rinse aid provides a streak-free finish to glass and dishware as well as preventing metal
from tarnishing. We recommend using a liquid rinse aid regularly for optimal drying results.
The rinse aid dispenser is located on the inside of the door next to the detergent dispenser.
Using rinse aid
The amount of rinse aid dispensed in each wash may need to be adjusted to suit your water
conditions. Refer to 'Preferences' and 'Water hardness' for guidance. Rinse aid is not required
if tablet has it already built into it.
When the rinse aid level is low, the rinse aid
indicator on the control panel will light up
to remind you to refill the dispenser.
Lift the cover open and pour rinse aid into
the opening.
Do not fill past the MAX line. Take care not
to spill any onto the door or detergent bucket.
Close the cover, ensuring it clicks shut.
Any accidental spillages into the dishwasher or detergent bucket must be cleaned up
immediately. Spilt rinse aid may result in excessive foaming. A service call relating to these
errors will not be coveredby warran ty.
Rinse aid
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2
1
3
Cutlery basket
To reduce the risk of injury, load knives and sharp utensils with handles facing up. Mix
spoons, knives and forks within each section to stop cutlery nesting together and to ensure
the water circulates freely.
1 Cutlery basket
2 Removable anti-nesting grid
3 Small items container
Features
Removable anti-nesting grid
Use the grid to separate cutlery items and
stop them from nesting together. The grid
clips onto the top of the cutlery basket.
Small items container
Use the container to secure small, light weight
items such as baby bottle teats.
The container can clip into or on the side of
the cutlery basket, or can be placed elsewhere
in the dishwasher.
If placed elsewhere in the dishwasher, ensure
water from the spray arm can still reach items
in the container. If laid flat, ensure the solid
plastic side is facing up.
Considering the limited assembling force
between the small chopstick cage and the large
chopstick cage, it is recommended to remove
the small chopstick cage from the large chopstick
cage before taking out the tableware in the small
chopstick cage after washing.
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Racking Features
Upper basket
Adjust the height of the upper basket to make space for taller items. You can adjust the
height either while the basket is empty or loaded. Both sides of the basket must be
adjusted to the same height.
High position
When the middle shelf slide is in the assembly
position of wheel 1 and wheel 2,
the middle shelf is in the high position
When the middle shelf slide is in the assembly
position of wheel 2 and wheel 3,
the middle shelf is in the low position
Low position
Foldaway cup racks
Adjust the height to suit or fold out of the way to make space for other items. Use the
notches to support wine glass stems.
To adjust height
1 Fold up to unlock.
2 Adjust the height to suit by sliding up or
down.
3 Fold back down to lock in position.
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Racking Features
1
2
3
1
3
2
1 Filter
2 Filter plate
3 Lower spray arm
Features
Disconnect the dishwasher from the power supply and allow it to cool before undertaking
any cleaning or maintenance.
Not shown: middle and upper spray arms
Cleaning surfaces
Wipe with a damp cloth and dry using a lint-free cloth. We do not recommend using the
following cleaning aids as they may damage the surfaces:
Plastic or stainless steel scouring pads
Abrasive, solvent, household cleaners
Acid or alkaline cleaners
Hand washing liquids or soap
Stainless steel cleaners or polishes
Laundry detergents or disinfectants
Cleaning the filter, spray arms and filter plate
We recommend that the drain filter and filter plate are removed and cleaned once a month
or whenever there is evidence of food particles. The spray arms in normal use should
require cleaning less frequently. Lower and middle spray arms can be shaken to remove any
foreign material, cleaned in hot water, then rinsed in clean water.
The dishwasher must be used with the filter plate, drain filter and spray arms correctly in
place. If using a dishwasher cleaner or descaler, refer to manufacturer instructions.
Extended periods of disuse
If your dishwasher is not going to be used for some time we recommend turning off the
power and water supply, leaving it clean and empty with the door ajar. When using your
dishwasher for the first time after a long period away, we recommend pouring 3 cups of
water into the dishwasher before use. This helps lubricate components that may have dried
out during disuse.
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Maintenance
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1
2
1
2
Removing and cleaning the filter
Twist the filter anti-clockwise to release. Lift
to remove.
Separate the filter cap from the base by pressing
the release buttons and lifting.
Do not attempt to remove the filter by force
as this may cause damage.
Clean under hot water and rinse thoroughly.
Align the filter cap with the notch on the
filter base. Ensure that the buckle structure
is in place.
Place the drain filter back into the dishwasher
base. Rotate 2 clockwise to click into place.
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Maintenance
Replacing the filter
locating
notch
locating
notch
filter cap
filter base
With the filter removed, carefully lift the filter plate
up and out.
Clean under hot water and rinse thoroughly.
Slot the filter plate under the locating clips at the
rear of the drain and push firmly back into place.
Ensure the filter plate is flush with the dishwasher
base.
Do not remove the upper spray arm for cleaning.
Clean with a small, plastic-bristled brush.
If heavily soiled or blocked use a dishwasher cleaner/
descaler. Follow the manufacturer’s instructions.
To remove the middle spray arm, turn the locking
nut clockwise to release.
Rinse the spray arm thoroughly under running water,
then refit.
middle spray arm
locking nut
Cleaning the middle spray arm
Cleaning the upper spray arm
Removing and cleaning the filter plate
Replacing the filter plate
filter plate
filter plate
upper spray arm
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Maintenance
1
2
3
Cleaning the lower spray arm
lower spray arm
To remove the lower spray arm, lift it from
the base of the dishwasher.
Rinse the spray arm thoroughly under running
water, then refit.
Ensure the arm rotates freely when refitted.
Winterizing (cold climates)
If the Dishwasher is installed in a cold climate where temperatures fall below zero, we
recommend winterizing.
Turn off the water supply.
Disconnect the drain hoses from the sink
drain pipe and the water inlet pipe from the
water valve.
Drain the water from the hoses, inlet pipe
and water valve, using a bucket or pan to
collect the water.
Reconnect the water inlet pipe to the water
valve and hoses to the sink drain pipe.
Remove the drain filter and the filter plate.
Use a sponge to remove any remaining
water from underneath before replacing.
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Maintenance
has not been pressed.
Press .
Dishwasher
will not start
Lower spray
arm rotates
with difficulty
Cover of
detergent
dispenser
cannot be
closed
Remnants
of detergent
stuck inside
dispenser
Water
remains
inside
dishwasher
after wash
has ended
Filter(s) blocked.
Clean the filter(s). See 'Maintenance' for
instructions.
Call your Haier Authorised Service Centre
or Customer Care.
Pump is jammed.
Check the drain hose and straighten if
needed.
Drain hose is crimped,
bent，or blocked.
Blocked drain connection.
Check that drain connection is free from
blockages.
Utensils are blocking
the detergent dispenser
from opening.
Ensure there are no large utensils
positioned in a way that will stop the
dispenser cover from opening when the
dishwasher door is closed.
Compartment was damp
when filled with detergent.
Detergent dispenser is
clogged with remnants
of detergent.
Wipe dispenser out with a damp cloth.
Dry the dispenser before adding detergent.
Wipe dispenser out with a damp cloth.
Dry the dispenser before adding detergent.
Remove detergent until the cover can be
closed.
Detergent compartment
has been overfilled.
Spray arm holes are
blocked by small items or
food particles.
Clean the spray arm. Refer to 'Maintenance'
for instructions.
Check the strainer and clean if necessary
– it is located where the water inlet hose
screws into the tap.
Blocked strainer in water
inlet hose.
Water tap not turned on.
Ensure water is connected and turned on.
The door is not properly
closed.
Ensure the dishwasher is plugged in and
the power supply is turned on at the wall.
Close the door.
No power.
Problem Possible cause
What to do
NZ AU
28
Troubleshooting
Display
flashing while
Keylock is on
This is normal. The display
remains on although the
buttons are disabled.
No action required.
Problem Possible cause What to do
Foaming
Incorrect amount or type of
detergent used.
Refer to 'Detergent' or consult the
detergent manufacturer’s instructions.
Too much egg in the
wash load.
Increase the amount of detergent.
Rinse aid dosage level
too high.
Decrease the rinse aid dosage.
Rinse aid spills not wiped up.
Ensure that all rinse aid spills are wiped
up when they occur.
Knocking
or rattling
sound during
wash
Spray arm knocking
against dishes.
Pause the wash and rearrange dishes.
Refer to 'Setting a wash'
and 'Loading suggestions'.
Dishes have been
stacked incorrectly.
Unclean
dishes
Unsuitable wash program for
load selected.
Select the appropriate wash program for
the load. Refer to 'Wash programs'.
Soils were too heavily baked on.
Dishes may need soaking.
Spray arm(s) unable to rotate.
Ensure no items are obstructing the spray
arm path.
Basket/rack incorrectly
loaded.
Refer to 'Loading suggestions'.
Filter plate or filter
incorrectly installed.
Refer to 'Maintenance'.
Detergent put in the
wrong compartment.
Refer to 'Wash programs' and 'Detergent'.
Excessive food not removed
from dishes before loading.
Scrape all food scraps off dishes before
loading.
Unsuitable detergent.
Only use powdered or tablet detergent
designed for domestic dishwashers.
Not enough detergent.
Refer to 'Detergent' for recommended
quantities. You may need to adjust these
to suit your particular load and the
hardness of your water supply.
Spray arm holes are blocked.
Clean the spray arm(s). Refer to
'Maintenance' for instructions.
The filters are blocked.
Clean the filters. Refer to 'Maintenance'
for instructions.
Troubleshooting
NZ AU
29
Problem Possible cause What to do
Plastic items
are discoloured
(e.g. stain left
by tomato
sauce)
Not enough detergent,
not pre-rinsed.
Pre-rinse plastic dishes before
placing in the dishwasher and/or add
more detergent.
Alternatively, using the Rinse program
after adding dishes may minimise staining.
White stains
are left on
dishes glasses ;
have a milky
appearance
Not enough detergent.
Refer to 'Detergent' for recommended
quantities. You may need to adjust these
to suit the hardness of your water supply.
Rinse aid dosage too low.
Increase rinse aid dosage.
Refer to 'Rinse aid'.
Dishes,
cutlery have
not dried
Rinse aid dosage too low.
Increase rinse aid dosage.
Refer to 'Rinse aid'.
Items removed too soon.
After the end of the wash program, leave
the door ajar and wait for several minutes
to help drying.
Rinse aid dispenser empty.
(The rinse aid indicators
are lit.)
Add rinse aid. Refer to 'Rinse aid'.
Glasses
have dull
appearance
Rinse aid dosage too low.
Increase rinse aid dosage.
Refer to 'Rinse aid'.
Tea stains
or traces of
lipstick have
not been
completely
removed
Not enough detergent.
See section 'Detergent' for recommended
quantities. You may need to adjust these
to suit your particular load.
Wash temperature too low.
Select a wash program for heavily soiled
dishes. Refer to 'Wash programs' for
information.
Traces of rust
on cutlery
Cutlery is not
sufficiently rustproof.
Wash by hand.
Glasses
clouded and
discoloured;
milky coating
Hard water situation. Increase detergent quantities.
Glasses are not
dishwasher proof.
Wash by hand.
NZ AU
Troubleshooting
30
The dishwasher
stops suddenly
during the wash
Power or water supply has
been interrupted.
Check the power and water supplies.
Problem Possible cause What to do
Water marks
left on
glasses and
cutlery
Rinse aid level or dosage
setting is too low.
Ensure there is rinse aid in dispenser. If
necessary, increase the rinse aid setting
or try using a wash program with a
higher temperature. Refer to 'Rinse aid'
for information.
Hard water
Increase the rinse aid setting and
the amount of detergent. Refer to
'Preferences' and 'Water hardness'.
If living in an area with very hard water,
consult a plumber on installing a household
water softener.
Troubleshooting
NZ AU
31
How do I know if there is a fault?
Your dishwasher will beep continuously and a fault code will flash in the display. There are
two types of fault codes – ‘F’ and ‘A’.
To fix a fault
First try to fix the issue and clear the code according to the steps in the following tables.
If the problem persists:
1 Note down the fault code.
2 Contact Customer Care for support or to organize a visit by a service technician. Refer
to the Service and Warranty booklet for contact details.
'F' fault codes
You may be able to clear the fault by resetting the dishwasher. Follow the steps below
3 Press and hold Cancel to stop the beeping, then again to clear the fault code.
4 Wait a few seconds, then press to turn the dishwasher back on.
If the fault code has disappeared, the fault has been reset and you can continue to use
your dishwasher.
NZ AU
Fault codes
32
Fault codes
NZ AU
33
Drain hose is not connected
correctly.
Ensure that the drain hose is connected in
accordance with the installation instructions.
Water inlet hose is crimped
or bent, so no or not enough
water gets to the dishwasher.
Check the water inlet hose and straighten
if needed. Touch to restart the dishwasher.
Insufficient water supply
pressure.
Check household water pressure.
Ensure the water is connected and turned
on. Touch to restart the dishwasher.
Water tap not turned on.
Drain pump is blocked.
Remove the drain filter and clear any water
from the drain.
Remove the sump insert and pump cover.
Remove any remnants of food or blockages
from the pump.
Take care in case sharp objects or fragments
of glass are blocking it, as these may cause
injury.
The turbidity sensor is dirty
and requires cleaning.
Gently clean the turbidity sensor with a soft
brush(ie toothbrush) to remove any buildup.
Ensure that the drain hose is connected in
accordance with the installation instructions.
The waste water is not
draining out.
Blocked drain connection.
Check that drain connection is free from
blockages.
Check the drain hose and straighten if needed.
Drain hose is crimped or
bent.
Turbidity
sensor
Pump cover
Sump insert
'A' fault codes
Follow the steps below to try and fix the issue.
Problem Possible cause What to do
A20
Drain fault
A10
No water
34
Standards Test
NZ AU
Wash programme
Eco
When the programme is finished, open the
door to help with drying
Powder detergent quantities 5g pre-wash+28.75 g main wash
Rinse aid dosage level
Maximum number of place settings 15
Height adjustment of upper basket
Ensure the upper basket is in its lower most
position
Recommended loading patterns
Upper basket Lower basket
Customer service
0120506***
条形码尺寸40*8mm，由厂家生成。
Your local dealer.
If you cannot find a solution there, please contact:
If you have a problem with your appliance, please first check
TROUBLESHOOTING.
Model _____________________
Serial No. _____________________
We recommend our Haier Customer Service and the use of original spare
parts.
The Service & Support area at www.haier.com.au
or at www.haier.co.nz
where you can activate the service claim and also find FAQs.
To contact our Service, ensure that you have the following data available.
The information can be found on the rating plate at the door.
