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BT1 FAQ
For more information, or to view other Frequently Asked Questions, visit the
Shure FAQ.
Remote + Mic, Telephony, Voice Command and In-
App use
Q.) How do I pair my wireless Sound Isolating™ earphones with my
device?
A.) With the wireless earphones OFF, activate pairing mode by holding center
button for 7 seconds on the remote. Navigate to Bluetooth
®
settings in the
source device settings, and the device SHURE BT1 should appear in available
devices. Select, and your device should be paired.
Q.) How do I set up multi-point pairing? How do I change active devices?
A.) Multi-point pairing, a feature of Bluetooth 4, is set up automatically—pair
a second device (power cycle by holding the power button down until the
earphones turn off, and again for 7 seconds to enter pairing mode). The
playback between devices should be triggered by new activity (incoming call,
new playback). If devices do not automatically recognize the wireless ear-
phones as an output device, try manually disconnecting and connecting in
device settings.
Q.) Are my wireless Sound Isolating™ earphones designed for calls?
A.) The Bluetooth 4 protocol has both headset and stereo audio playback
features built-in. The two-way audio and remote functions are included in
that protocol, and the inline microphone located on the right side cable is
provided for calls and voice commands.
Q.) Does the cable work with my iPhone/iPod/iPad/Android device?
A.) Any device supporting Bluetooth 4 stereo audio playback and telephony
protocols is compatible, including Apple and many Android devices. We
recommend downloading and installing the latest compatible operating sys-
tem, to ensure all drivers are up-to-date.
Q.) Do my wireless Sound Isolating™ earphones work with Siri®?
A.) Yes, holding the center button on the remote for 3 seconds will activate
Siri
®
or other voice service. (Source device dependent)
Q.) How do I use voice commands?
A.) Holding down the multi-function center button (power/answer/end call)
for 3 seconds will prompt voice command software to enact. (Source device
dependent)
Q.) What device controls do the cable and earphones support? How do
I use them?
A.) The center button may be used for play, pause of media, and answering
and ending of calls. Volume up button can also be depressed for 3 seconds
to skip forward to the next song. The volume down button can similarly be
depressed for 3 seconds to skip to the beginning of the song (or to a previous
song within approximately 5 seconds of the beginning of a track).
The center button will power down the earphones when held for 5 seconds.
Holding down the power button for three seconds also powers the device
back on.
Q.) Will my wireless Sound Isolating™ earphones work with fitness
apps?
A.) Yes, most apps that have audio prompts will work, just like wired ear-
phones.
Note: These earphones will not provide heart rate or other biometrics.
Battery, Durability, Range and Charging
Q.) Are my wireless Sound Isolating™ earphones IPX-rated for water
resistance? Are the suited to exercise?
A.) These wireless earphones are not IPX-rated for water resistance. Howev-
er, the SE112 and SE215 comprise two of the most durable earphones—in
a complete line of professionally-acclaimed earphones—available on the
market today. The cable, transmitter/receiver, and remote + mic pod are
subject to the same stringent battery of tests for moisture resistance that all
of our earphones undergo. Note also, that used in conjunction with the
clothing clip, the snug, comfortable fit of the Sound Isolating™ design and
eartips, and wireform cable (SE215 and RMCE-BT1 only) provides long-
wearing comfort, providing a secure seal with the ear canal during even the
most intense workouts. As such, these (and any earphones paired with the
RMCE-BT1) are completely suitable for exercise. However, we cannot rec-
ommend use during any activities where awareness of surroundings are
necessary (such as cycling or driving), and where prohibited by law.
Q.) Why am I experiencing dropouts with my wireless Sound Isolating™
earphones?
A.) While the Bluetooth 4 protocol defines standard range as up to 10 m (30
ft), the ideal distance between devices is significantly smaller, especially
when outdoors where reflections are minimal. Similarly, the range can be
much further in enclosed spaces, where a lot of reflections of the signal are
permitted. Absorption of signal by skin or garments may impact connectivity
(especially keeping the music device in a pocket with keys, credit cards,
which may act as an unwanted antenna for the phone), and a line-of-sight
signal should be established to troubleshoot any connectivity or dropout is-
sues.
Q.) How long will my battery on my wireless Sound Isolating™ ear-
phones last between charges?
A.) When new, the battery will play back music for up to 8 hours, depending
on volume and type of music listened to.
Q.) How do I charge my earphones? How do I know when the battery
is charged?
A.) The supplied USB cable can be plugged into any standard 5V USB con-
nection, including those supplied with devices, and on computers or laptops.
For safety, do not connect to charger producing higher than 1 A of current.
The LED light will be solid red color when charging. When fully charged, the
LED will be off.
Q.) How long does it take to charge the battery?
A.) The battery charges fully in about 2Hrs, depending on power source used.
A “quick charge” will get up to two hours of playback on just fifteen minutes
of charging time.
Q.) Can I listen while my earphones are charging?
A.) Yes – you can use the product while it is charging.
Use with SE Earphones
Q.) Why would I pick wireless Sound Isolating™ earphones over wired
earphones?
A.) Wireless Sound Isolating™ earphones provide the great sound of wired
SE earphones with the freedom of motion that separating your playback de-
vice from your earphones offers. This is ideal for high-impact exercise (run-
ning, Crossfit, spin classes) where movement of the body may cause entan-
glement and result in uncomfortable pull on the ears. Wireless earphones
are also ideal for travel (where some airlines permit Bluetooth use in-flight,
check with your airline provider before travelling with the SE112-BT1, SE215-
BT1 or RMCE-BT1), and commuting (where hands-free media control and
telephony are key features).
Shure IncorporatedEarphone Resource Center Shure Earphones
2017/10/064/8
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