Cordless Massager
Model: EM-2016C
User Manual
：
：
：
：
CONTENTS
1. Important Safety Instructions ································01
2. About the Cordless Massager ············· ·················04
3. Using the Cordless Massager ······························05
4. Product Care & Maintenance ································09
5. Troubleshooting ·················································10
6. Specifications ····················································11
7. Warranty Policy ·················································11
8. Customer Service ··············································12
：
：
：
：
Thank you for your purchase of the RENPHO Cordless Massager.
The massager offers a powerful percussion massage. While
enjoying muscle and body relief, you should use it with care and
safety in mind. To ensure safety and avoid any property damage,
please read this manual carefully and use as it indicated.
Non-compliance may cause serious injuries or death and/or severe
property damage.
1. This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
2. Children should be supervised to ensure that they do not play with
the appliance
3. WARNING – To reduce the risk of burns, fire, electric shock, or
injury to persons:
1) An appliance should never be left unattended when plugged in.
Unplug from outlet when not in use, and before putting on or
taking off parts.
2) Do not operate under blanket or pillow. Excessive heating can
occur and cause fire, electric shock, or injury to persons.
3) Close supervision is necessary when this appliance is used by,
on, or near children, invalids, or disabled persons.
4) Use this appliance only for its intended use as described in this
manual. Do not use attachments not recommended by the
manufacturer.
5) Never operate this appliance if it has a damaged cord or plug, if
it is not working properly, if it has been dropped or damaged, or
IMPORTANT INSTRUCTIONS
01
：
：
：
：
READ ALL INSTRUCTIONS BEFORE USING.
02
dropped into water. Return the appliance to a service center for
examination and repair.
6) Do not carry this appliance by supply cord or use cord as a
handle.
7) Keep the cord away from heated surfaces.
8) Never operate the appliance with the air openings blocked.
Keep the air openings free of lint, hair, and the like.
9) Never drop or insert any object into any opening.
10) Do not use outdoors.
11) Do not operate where aerosol (spray) products are being used
or where oxygen is being administered.
12) To disconnect, turn all controls to the off position, then remove
plug from outlet.
4. DANGER ：Do not use while bathing or in a shower.
5. DANGER ：Do not place or store appliance where it can fall or be
pulled into a tub or sink.
6. DANGER ：Do not place in or drop into water or other liquid.
7. WARNING：Never operate on a soft surface such as a bed or
couch where the air openings may be blocked.
8. Do not expose the appliance or battery to excessive temperatures.
9. Be aware of the risk of terminals of the battery-operated appliance
or battery being short- circuited by metal objects.
10. This appliance contains batteries that are non-replaceable.
When the battery is at end of life, the appliance shall be properly
disposed of.
11. Do not dismantle, open or shred battery.
12. Do not subject cells or batteries to mechanical shock.
13. In the event of a cell leaking, do not allow the liquid to come in
contact with the skin or eyes. If contact has been made, wash
the affected area with copious amounts of water and seek
medical advice.
14. Secondary cells and batteries need to be charged before use.
Always use the correct charger and refer to the manufacturer’s
03
：
：
：
：
instructions or product manual for proper charging instructions.
15. Do not leave a battery on prolonged charge when not in use.
16. After extended periods of storage, it may be necessary to charge
and discharge the cells or batteries several times to obtain
maximum performance.
17. CAUTION - The battery used in this device may present a risk of
fire or chemical burn if mistreated. Do not recharge, disassem-
ble, heat above 100°C (212°F).
SAVE THESE INSTRUCTIONS
04
About the Cordless Massager
1. What’s in the Box
RENPHO Cordless Massager x 1
Massage Head x 5
Adapter x 1
Massage Stand x 1
User Manual x 1
2. Product Introduction
Massager stand
Silicone
rubber grip
Control panel
Massage head
Charging interface
Indicator light
AC charger
：
：
：
：
05
1. Important tips before use
1.1 Charging
• Please charge the massager before use.
• To charge the massager, plug the adapter into an outlet and into
the massager’s Charging Interface.
• The indicator light on the massager will flashes blink during the
charging process. The indicator light will be solid red when
charging is complete.
Using the Cordless Massager
The RENPHO Cordless
Massager will not work while
plugged into a wall outlet.
• For safety considerations, the massager
will NOT work while charging. Additionally,
the massager will automatically shut off
after 20 minutes of continuous use. You
will hear a tone when this happens.
Head
3-Intensive Head 3-Point Head Round Head Curved Head 1-Point Head
Hard plastic
coated with
rubber
Hard plastic
coated with
rubber
Hard plastic Hard plastic Hard plasticMaterial
Recommend
Use for a firm,
deep tissue
massage. It’s
recommended to
use in areas with
more muscles.
Use for a firm,
deep tissue
massage. It’s
recommended
to use in areas
with more
muscles.
Offers a relatively
powerful
massage.
Good for an
arm and leg
massage and
for overall
relief.
Good for
massaging
acupuncture
points and
for the whole
body.
TIP: DO NOT use on your head.
：
：
：
：
06
1.2 Battery Life
• This Massager has a built-in rechargeable battery. A full charge
takes about 3 hours. The total battery life is about 140 minutes after
a full charge.
• Battery life can vary by application and/or operating conditions. If
the product is not in use for a long time, please keep it powered off
and charge it once a month so that the battery will last longer.
• Please keep the massager away from heat and avoid using it in
places where the surrounding temperature is relatively high.
2. Preparation
Choose a massage head and attach it. To attach the massage head,
twist the massage head clockwise. To detach the massage head, twist
counterclockwise.
Twist clockwise to
attach the massage head
Twist counterclockwise to
detach the massage head
：
：
：
：
07
3. Operation Instruction
Mode Button
Mode 1: continuous pulse
Mode 2: 1 pulse per second
Mode 3: 2 pulses per second
Mode 4: 3 pulses per second
Mode 5: continuous pulse → 1 pulse per second →
2 pulses per second → 3 pulses per second
Increase
Intensity Button
(5 intensity levels)
Decrease Intensity Button
Power On/Off Button
（Default mode is Mode 1.
Default intensity is Level 3)
1. Long press “ ” to turn on the massager. You will hear a tone and the
indicator light will be green to indicate that the massager is on. The
default mode is Mode 1 (Continuous Pulse) and the default intensity is
Level 3. (Note: When the power light flashes green, the massager
needs to be charged). Short press the Power On/Off Button to turn off
the massager. The massager will automatically shut off after 20
minutes of continuous use.
2. Press “ ” to select between the different percussion modes. There
are 5 percussion modes available, and the default mode is Mode 1
(Continuous Pulse).
3. Press “ ” to increase the intensity of the percussion. There are 5
intensity levels for each mode, and the default intensity is Level 3. You
will hear a tone with each press of the increase intensity button. If you
do not hear a tone when you press the increase intensity button, it
indicates the massager has reached the maximum intensity.
08
Tip: For users’ safety, the RENPHO cordless massager is designed to
automatically shut off if too much pressure is applied to the product. In
this case, the product must be reset. Turn the mssager off if it is still on,
plug the charger into an outlet, and plug the massager into the charger.
Wait about 3 seconds before unplugging the charger from the massager
and outlet simultaneously. Then you can turn on the massager and start
massaging.
4. Press “ ” to decrease the intensity of the percussion. You will
hear a tone with each press of the decrease intensity button. If you do
not hear a tone when you press the decrease intensity button, it
indicates the massager has reached the lowest intensity.
09
Product Care and Maintenance
• Place the massager in a safe, cool, and dry place when not in use.
• Always unplug the massager before cleaning.
• After use, wipe the massager with a soft, damp cloth using non-abrasive
cleaners. If necessary, clean with a sterilizer.
• DO NOT immerse the massager in water or any other liquid.
• Keep away from all solvents and harsh detergents.
• DO NOT attempt to repair this massager. There are no user-serviceable
parts.
• DO NOT dispose of the massager in a landfill. It contains a Li-ion
battery and other electrical components, which are considered
hazardous E-waste.
10
Troubleshooting
PROBLEM
The massager cannot
be turned on
Can't hear a tone when
pressing the "+"
Increase Intensity Button
The massager has
reached the maximum
intensity
Press the "-" Decrease
Intensity Button and
you will hear a tone,
if not please contact
customer support
(Email: support
@renpho.com)
Can't hear a tone when
pressing the "-"
Decrease Intensity
Button
The massager has
reached the lowest
intensity
Press the "+" Increase
Intensity Button and
you will hear a tone,
if not please contact
customer support
(Email: support
@renpho.com)
Massager shuts off
automatically
If you encounter any other problems, contact: [email protected]
The massager’s overheat
protection feature will
switch off the massager
automatically when
too hot
Wait for the massager
to cool down before
powering it on again
Short press the
Power On/Off button
The battery is dead
The massager
automatically shuts off
after 20 minutes
Long press the Power
On/Off Button to turn
on the massager
Charge the massager
Long press the
Power On/Off Button
to turn on the
massager for another
20 minutes
CAUSE SOLUTION
11
Warranty Policy
Your RENPHO product purchase is covered by a one-year limited
manufacturer warranty from the date of delivery.
For warranty terms and conditions, please visit:
https://renpho.com/pages/warranty-terms-and-conditions
Note: Product registration is not required for the warranty.
If you choose not to register your product, it will not diminish the
product warranty.
Specifications
Product Name: Cordless Massager
Model: EM-2016C
Input: 12V 1A
Product Dimensions: 15.1 (L) x 3.0 (W) x 4.5 (H) inch
38.2 (L) x 7.5 (W) x 11.5 (H) cm
Product Weight: 1.76 lb (0.8 kg)
Color: White / Black
Battery Capacity: 2600mAh / 19.24Wh
Please feel free to contact us if you have any questions or concerns.
RENPHO Customer Service Team guarantees a quick response and
hassle-free solutions to any issue you may have within business hours.
12
Customer Service
Email: support@renpho.com (US&CA)
support-au@renpho.com (AU)
support-eu@renpho.com (UK&EU)
TEL: +1(844) 417 0149 (US&CA)
Monday-Friday 9:00AM-4:30PM
1800 MY RENPHO (1800 69 7367) (AU ONLY)
Monday-Friday 9:00AM-6:00PM (AEST)
+44(0)7434-666088 (UK ONLY)
Monday-Friday 9:00AM-5:00PM(GMT)
* For defective products or the return of items, please contact us with your
order number within the specified warranty period. DO NOT dispose of any
product parts as they may be required for inspection/repair.
13
FCC Regulatory Compliance
Warning: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
ISED Regulatory Compliance
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s
licence-exempt RSS(s). Operation is subject to the following two
conditions:
1: This device may not cause interference.
2: This device must accept any interference, including interference that
may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1: l'appareil ne doit pas produire de brouillage.
2: l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
NA9Made in China
1. The symbol of the crossed-out garbage can on batteries or
accumulators indicates that they must not be disposed of in
household waste at the end of their life.
2. You are legally obliged to return old batteries and accumulators
after use. You can do this free of charge at a collection point in
your area. Addresses of suitable collection points can be obtained
from your city or local government.
3. Batteries may contain substances that are harmful to the
environment and human health. The separate collection and
recycling of old batteries and accumulators is intended to avoid
negative effects on the environment and human health.
4. Please avoid the generation of waste from old batteries as far as
possible, e.g. Please avoid littering public spaces by not
carelessly leaving batteries or electrical and electronic equipment
containing batteries.
1. Meaning of the crossed-out wheeled bin symbol
The crossed-out wheeled bin symbol means that you are
legally obliged to dispose of these appliances separately from
unsorted municipal waste, i.e. old appliances must be disposed
of separately from household waste. Batteries or rechargeable
batteries that are not permanently installed must be removed
beforehand and disposed of separately.
2. Options for returning old appliances
Owners of WEEE can return or collect it within the framework
of the possibilities set up and available by public waste
management authorities to ensure proper disposal.
Hereby, Shenzhen Ruiyi Business Technology Co., Ltd. declares
that this equipment complies with Directive 2014/30/EU,
Directive 2011/65/EU, Radio Equipment Regulations 2017,
Restriction of the Use of Certain Hazardous Substances in
Electrical and Electronic Equipment Regulations 2012, and other
relevant provisions. The full text of the Declaration of Conformity
can be obtained at the following internet address:
https://renpho.eu/pages/compliance-data
