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11
there is no flame or
low flame intensity.
2. The flame adjusting knob is at
l
ow setting.
Turn the knob to the maximum setting.
3. Loose wiring.
Check all wiring for loose connections. Contact a
q
ualified electrician.
There is no flame.
1. The flame element is not
attached to the motor.
Contact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
2. The rotation motor is defective.
Co
ntact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
Excessive noise in the
lower portion of the
heater.
1. The flame element isn't seated
p
roperly.
Contact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
2. The motor is defective.
Co
ntact us via Amazon Message or call customer
service number:213-4467172 or 661-4358826.
Heater system
doesn't function.
1. The power switch is off. Turn the power switch to the "ON" position.
2.The heater system is overheated.
Maybe the heater is c
overed, or the air inlet or outlet is
blocked; remove the clothes or the blockage, turn off
the remote’s power switch and unplug it. Wait for 10
minutes, and then turn the heater on again.
3. Loose wiring.
Check all wiring for loose connections. Contact a
q
ualified electrician.
4. The air inlet or air outlet is
b
locked completely.
Leave adequate space around the unit. Remove the
blockage that is left on or in front of the air outlet.
"HEAT" button has
been turned on, but
there is no airflow.
1. The heater system is overheated.
Temperature li
mit thermostat is
swi
tched off.
Check the air inlet and outlet. Turn off the h
eater by
pressing the remote’s power switch and unplug it. Wait
for 10 minutes, and then turn on the heater again.
2. The fan motor is defective.
Co
ntact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
3. The fan blower is broken.
Co
ntact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
4. The "POWER" and the "HEAT”
switches are not turned on.
Turn on th
ese two switches.
The fan runs, but no
heat is coming out.
1. Loose wiring.
Co
ntact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
2. Bad heating element.
Co
ntact us via Amazon Message or call customer
service number: 213-4467172 or 661-4358826.
3. Built-up dirt on the fans. Clean all fans.
4. The heater fan is defective.
Contact us via Amazon Message or call customer
service number:213-4467172 or 661-4358826.
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