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WWW.VINO TEMP.CO M
parts warranty on grill accessories.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must obtain a
letter from a qualified refrigeration technician at the Purchaser’s cost to verify that the unit was
installed properly, with proper ventilation and the unit is truly malfunctioning due to a manufacturing
defect.
Removal or re-installation of a unit is not included in warranted costs. Purchaser’s exclusive remedy is
limited at Seller’s option to repair or replace defective part[s] with either new or reconditioned part[s].
Purchaser is responsible for shipping the unit pre-paid to a designated facility and Seller will pay
return shipping charges in the continental United States for items repaired under warranty within 12
(twelve) months from date of sale. The returned unit must be packaged correctly, with enough
protection to ensure the unit is not further damaged. Oversized or lack of packaging is not permitted
and will be refused. Replacement or exchanged units will be returned to Purchaser through curbside
delivery only. Any redelivery fees are the Purchasers responsibility.
Since the natural variation in texture, density, grain, color, tone, and shade of wood is unavoidable;
Seller does not guarantee the texture, color, tone, or shade of the wood: nor does seller guarantee the
colorfastness of wood or against peeling, chipping, cracking, or scratching. Note: Unfinished wood is
subject to warping; all wood surfaces must be sealed before placing cellar into service. Make sure
doors are aligned by reviewing the owner’s manual. Improper repair or placement of the unit will void
the warranty. Any third party repair facility must be pre-approved in writing by Seller, before providing
replacement parts under warranty.
Change Orders: Custom units already in production that require a change will be subject to a change
order fee.
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp
facility, Purchaser agrees to pick up their repaired item or make arrangements for return shipping
within a 60-day period once they have been notified by Vinotemp through phone call, email, or letter
that their unit is ready for pick up. If the item remains in the Vinotemp warehouse after 60 days but no
longer than 120 days, the Purchaser will incur additional storage fees of 2%. After 120 days in
storage, the item will become property of Vinotemp. Warranty period is from the date of sale (not from
shipping, delivery, nor installation).
All completed cabinetry, racking, or other custom work must be picked up or shipped within a period of
14 days after Vinotemp has notified the Purchaser by phone call, email, or letter. Any completed
cabinetry, racking, or other custom work stored longer than 14 days will incur an additional storage
fee. After 120 days, the product will become property of Vinotemp.
This Limited Warranty does not cover damage due to such things as accident, misuse, abuse,
mishandling, neglect, acts of God, fires, earthquakes, floods, high winds, government, war, riot or
labor trouble, strikes, lockouts, delay of carrier, unauthorized repair, or any other cause beyond the
control of the Seller, whether similar or dissimilar to the foregoing. Seller is not responsible for any
damages caused to Purchaser's property resulting from the goods. This limited warranty applies only
inside the Continental US (Alaska, Puerto Rico, Hawaii and other territories/countries are not
warranted).
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