Shark HE400 User Manual

TWO (2) YEAR LIMITED WARRANTY

The Two (2) Year Limited Warranty applies to purchases made from

authorized retailers of SharkNinja Operating LLC. Warranty coverage

applies to the original owner and to the original product only and is

not transferable.

SharkNinja warrants that the unit shall be free from defects in material and

workmanship for a period of two (2) years from the date of purchase when

it is used under normal household conditions and maintained according to

the requirements outlined in the Owner’s Guide, subject to the following

conditions and exclusions:

What is covered by this warranty?

1. The original unit and/or non-wearable parts deemed defective, in

SharkNinja’s sole discretion, will be repaired or replaced up to two (2)

years from the original purchase date.

2. In the event a replacement unit is issued, the warranty coverage ends

six (6) months following the receipt date of the replacement unit or

the remainder of the existing warranty, whichever is later. SharkNinja

reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

1. Normal wear and tear of wearable parts (such as ﬁlters and batteries,

etc.), which require regular maintenance and/or replacement to ensure

the proper functioning of your unit, are not covered by this warranty.

Replacement parts are available for purchase at sharkaccessories.com.

2. Any unit that has been tampered with or used for commercial purposes.

3. Damage caused by misuse, abuse, negligent handling, failure to

perform required maintenance (e.g., not replacing the ﬁlters), or

damage due to mishandling in transit.

4. Consequential and incidental damages.

5. Defects caused by repair persons not authorized by SharkNinja. These

defects include damages caused in the process of shipping, altering, or

repairing the SharkNinja product (or any of its parts) when the repair is

performed by a repair person not authorized by SharkNinja.

6. Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal

household conditions within the warranty period, visit sharkclean.com/

support for product care and maintenance self-help. Our Customer

Service Specialists are also available at 1-855-523-4061 to assist with

product support and warranty service options, including the possibility of

upgrading to our VIP warranty service options for select product categories.

So we may better assist you, please register your product online at

registeryourshark.com and have the product on hand when you call.

SharkNinja will cover the cost for the customer to send in the unit to us for

repair or replacement. A fee of $25.95 (subject to change) will be charged

when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 1-855-523-4061 to initiate a warranty claim. You will need the

receipt as proof of purchase. We also ask that you register your product

online at registeryourshark.com and have the product on hand when you

call, so we may better assist you. A Customer Service Specialist will provide

you with return and packing instruction information.

How state law applies

This warranty gives you speciﬁc legal rights, and you also may have other

rights that vary from state to state. Some states do not permit the exclusion

or limitation of incidental or consequential damages, so the above may not

apply to you.

IMPORTANT INFORMATION

REGISTER YOUR PURCHASE

registeryourshark.com

Scan QR code using

mobile device

RECORD THIS INFORMATION

Model Number:

��

Serial Number:

��

Date of Purchase:

��

(Keep receipt)

Store of Purchase:

��

TECHNICAL SPECIFICATIONS

Voltage: 120V 60Hz

Watts: 67W

Beneﬁts of registering your product and creating an account:

• Get easier, faster product support and access to warranty

information

• Access troubleshooting and product care instructions

• Be among the ﬁrst to know about exclusive product promotions

TIP: You can ﬁnd the model and serial numbers on the QR code label

on the bottom of the unit.

BATTERY REMOVAL AND DISPOSAL

This product’s remote control uses a lithium button battery. When the

battery no longer has a charge, it should be removed from the remote and

recycled. DO NOT incinerate or compost the battery.

When your lithium battery needs to be replaced, dispose of it or recycle it in

accordance with local ordinances or regulations. In some areas, it is illegal to

place spent lithium batteries in the trash or in a municipal solid waste stream.

Return spent battery to an authorized recycling center or to retailer for

recycling. Contact your local recycling center for information on where to drop

o the spentbattery.

FCC WARNINGS

This device complies with part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful interference

in a residential installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment o

and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit dierent from that to

which the receiver is connected.

■ Consult the dealer or an experienced radio/TV technician for help.

Changes or modiﬁcations not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

Changes or modiﬁcations not expressly approved by the party responsible

for compliance could void the user’s authority to operate this device.

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

This Owner’s Guide is designed to help you get a complete understanding of your new Shark™ Air Puriﬁer.

SharkNinja Operating LLC

US: Needham, MA 02494

CAN: Ville St-Laurent, QC H4S 1A7

1-800-798-7398

sharkclean.com

Illustrations may dier from actual product. We are constantly striving to improve our products; therefore the speciﬁcations contained herein

are subject to change without notice.

For SharkNinja U.S. Patent information, visit sharkninja.com/patents

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PRINTED IN CHINA

Shark HE400 4 With Anti-allergen Hepa Multi-filter, Quiet, Removes Allergens, Pollutants, Mold, Odors, And Smoke, Smart Sensing

User Manual - Page 7