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Audio and Video Decoder User Manual
DS-6900UDI Decoder User Manual
65
FAQ 7.2
Why cannot ping the decoder?
Check the cable and the switch. −
Please refer to Chapter 3 to configure the IP address of the decoder. −
Why cannot connect the decoder with client software?
Check the decoder IP address. −
Cable is connected. −
User name and password of decoder are correct. −
Why cannot play back the record files in DVR with decoder?
Check the DVR network connection. −
Check the parameters of the playback file. −
Check if there are files existed in the selected time duration. −
Why cannot decode the stream transported by stream media server?
Check the network connection between decoder and stream media server. −
Check if the stream media server port is connected with the port added on decoder. −
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