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UNDERSTANDING YOUR AIR QUALITY
The rings on the front display will change colour as your air purification status changes,
allowing you to easily monitor the purification even when the air purifier is across the room.
GOOD
85–100
%
0–25
particles
A blue ring means your air purification
status is good, with a low level of
particle concentration.
FAIR
70–84
%
26–80
particles
An amber ring means your air purification
status is fair, with a moderate level of
particle concentration. For better results,
increase fan speed or select Auto Mode.
POOR
0–69
%
81–430+
particles
A red ring means your air purification
status is poor, with a high level of particle
concentration. For better results, increase
fan speed or select Auto Mode.
Note: The air purification status sensor uses a cumulative particle count across all particle sizes to determine air purification status.
OPTIMISING FAN SPEED
Your air purifier is equipped with 5 fan speed settings. Adjust fan speed to Optimise your cleaning performance.
DISPLAY SPEED BEST FOR
AUTO Optimising HEPA filter life
1-2 Quiet operation
3-4 Reducing odours.
5 (MAX) Maximum purification and debris capture.
TROUBLESHOOTING AND FREQUENTLY ASKED QUESTIONS
Product
What are the
recommended settings?
We recommend using this air purifier in Auto Mode. Auto Mode leverages your air purifier’s
particle sensor, and this adjusts the fan speed automatically. Higher fan speeds work best
for reducing odours and capturing debris most effectively.
Where should I
set up my air purifier?
We recommend setting up the air purifier in the room of your home where there is the most
activity. This will help to clear the air of pollutants and odours as they are introduced.
What is Eco mode?
If 100% status is achieved for 5 minutes in Auto Mode, your air purifier will enter Eco Mode.
The fan will turn off until a significant number of particles are detected, optimising your
HEPA filter’s life.
Can I mute the air purifier, so
it doesn’t beep when pressing
the buttons?
To turn off notification sounds, press and hold the Air Info
and Child Lock
buttons
at the same time for two seconds. To reactivate sounds, press and hold both buttons
for 2 seconds again.
Why are the top control panel
buttons not working?
Your air purifier may have the child lock setting activated. Press and hold
the Child Lock button for two seconds to turn this setting on or off.
Air Quality
Why is my air purification
status always at 100%?
If your air purifier displays a blue ring, your air purification status is good. However, air
purification status will fluctuate as you introduce pollutants into your home. Activities like
smoking, cooking, dusting, or spraying cleaning products (among other things) can add
pollutants to your air. Our Clean Sense IQ technology tracks this fluctuation in real time and
adjusts as it detects particles. To determine if the sensor is working correctly, spray a small
amount of perfume or aerosol cleaning product near the sensor on the back of the air purifier.
Please visit support.sharkclean.co.uk for more information.
Why is my air purification
status never at 100%?
If your air purification status never reaches 100%, make sure that the HEPA filter is properly
installed and that its original plastic packaging has been removed. Activities like smoking,
burning candles, running a humidifier, opening windows, and cooking (among other things) can
add more pollutants to your air. Make sure to survey your environment and remove anything
that could be causing low air purification status. We also recommend turning off the unit and
unplugging. Then locating the air status sensor on the back side of the air purifier and using a
hand vacuum hose with attachment to clean the area around the air status sensor.
Mesh Dust Filter
What are these filters on both
sides of the air purifier for?
These easy-to-clean mesh dust filters capture large debris like hair, dust, and lint to protect
the 3-layer HEPA filter. Maintenance is required on these mesh dust filters when indicated on
the front display. Refer to the Mesh Dust Filter Maintenance section for more information.
How do I know when to clean
these 2 filters?
When the mesh dust filters need maintenance, the front display will show a
pulsing red ring along with the text “check dust filters.” Refer to the Mesh Dust Filter
Maintenance section for more information.
HEPA
Filter
Can I wash the HEPA filter? No, the HEPA filter is not washable. Keep filter away from water.
Customer Service
For further assistance, call 0800 862 0453.
Note: Anti-Odour Technology is not included on all Shark HP300 series products.
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