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35
No sound
Media not supported
Apple CarPlay
Bluetooth streaming/phone call not possible Bluetooth connec�on disabled
Internal ampli
er is o
Product is muted
External ampli
ers
Audio source
Radio area
Antenna
Bad lightning
SB cable
Wi-Fi or Bluetooth disabled
Wireless CarPlay/Android Auto
connec�on disabled
Touch the volume.
Check the external ampli
ers are on.
Check the remote output wire has voltage.
Change the audio source.
Antenna output wire is not connected.
Connect Antenna to product.
Replace the cable for wired connec�on.
Enable Wi-Fi and Bluetooth on your phone.
Allow wireless CarPlay/Android Auto use when
prompted during first �me connec�on/pairing.
For CarPlay use, make sure CarPlay is enabled
on your iPhone (Se�ngs > General > CarPlay >
Paired device > Open CarPlay).
Enable CarPlay/Android Auto connec�on (on
the home screen, go to Handsfree > Device
then tap the paired phone name).
Make sure your mobile device is within range.
Enable Bluetooth on your mobile device.
.
Issues
Cause
ON
.
Poor radio recep�on
Android Auto unable to start
Media on the USB device/Micro SD card
Change the media format on the USB/Micro SD
card. Or change the USB/Micro SD card.
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