G5
L08062349
70g ( )
[B]
(148*210±2mm)
2339412
BD-144Y/GHC(ER)-02FRI.GBR01
2、⾸样经技术⼈员确认⽅可批量⽣产。
23-06-06
1、有害物质含量满⾜冰箱公司企业标准Q/HKB J16001《零、部件及原材料中
技术要求：
有害化学物质含量的规定》的要求。
3、 15 。防⽕标签⾼度⾄少为 mm⾼
4、每种语⾔的第1-12⻚正⽂内容字体⼤写字⺟⾼度⾄少3mm。
何夏琴
USER’S OPERATION MANUAL
Before operating this unit, please read this manual
thoroughly, and retain for future reference.
HRCF146
HRCF201
English
EN
Safety and warning information .....................................................................................................................
Installing your new appliance.............................................................................................................................
Description of the appliance...............................................................................................................................
Display controls.............................................................................................................................................................
Cleaning and care......................................................................................................................................................
Helpful hints and tips.................................................................................................................................................
Troubleshooting...........................................................................................................................................................
Disposal of the appliance....................................................................................................................................
01
13
15
16
19
21
22
26
Contents
Thank you for choosing Hisense. We are sure you will find your new refrigerator a
pleasure to use. However, before you use the appliance, we recommend that you
carefully read the instructions, which provide details about installing and using
the product. Please keep this manual for future reference.
For your safety and correct usage before installing and first
using the appliance, read this user manual carefully,
including its hints and warnings. To avoid unnecessary
mistakes and accidents, it is important to make sure that all
people using the appliance are thoroughly familiar with it
operation and safety features. Save these instructions and
be sure that they remain with the appliance if it is moved or
sold, so that anyone using it throughout its life, will be
properly informed on its usage and safety notices. For the
safety of life and property, keep the precautions of these
user's instructions as the manufacturer is not responsible for
damages caused by omission.
01
Safety and warning information
According to EN standard
This appliance can be used by children aged from 8
yearsand above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without
supervision.
Safety for children and others who are vulnerable people
According to IEC standard
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a
person responsible for their safety.
Keep all packaging away from children as there is risk
of suffocation.
If you are discarding the appliance, pull the plug out of
the socket, cut the connection cable (as close to the
appliance as you can) and remove the door to prevent
childrenplaying from suffering an electric shock or from
closing themselves inside it.
If this appliance, featuring a magnetic door seals, is to
replace an older appliance having a spring lock (latch)
on the door or lid, be sure to make the spring lock
unusable before you discard the old appliance. This will
prevent it from becoming a death trap for a child.
Safety for children and others who are vulnerable people
02
Safety and warning information
WARNING
This appliance is intended to be used in household and
similar applications such as 1.staff kitchen areas in
shops, offices and other working environments; 2.farm
houses and by clients in hotels, motels and other
residential type environments;
1. bed and breakfast type environments;
2. catering and similar non-retail applications.
WARNING
Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
WARNING
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
WARNING
Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
General safety
03
Safety and warning information
WARNING
Do not use mechanical devices or other means to
accelerate the defrosting process,other than those
recommended by the manufacturer.
WARNING
Do not damage the refrigerant circuit.
WARNING
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the
type recommended by the manufacturer.
WARNING
The refrigerant and insulation blowing gas are
flammable. When disposing of the appliance, do so
only at an authorized waste disposal centre. Do not
expose to flame.
WARNING
The refrigerant and insulation blowing gas are
flammable. When disposing of the appliance, do so
only at an authorized waste disposal centre. Do not
expose to flame.
WARNING
When positioning the appliance, ensure the supply
cord is not trapped or damaged.
General safety
04
Safety and warning information
WARNING
The illuminating lamps must not be replaced by the
user! If the illuminating lamps is damaged, contact the
customer helpline for assistance. This warning is only
for that contain illuminating lamps.freezer
Replacing the illuminating lamps
WARNING
Do not locate multiple portable socket-outlets or
portable power supplies at the rear of the appliance.
05
Safety and warning information
General safety
The refrigerant (R600a) is isobutene or R290 or R134a
contained within the refrigerant circuit of the appliance,
a natural gas with a high level of environmental
compatibility, which is nevertheless R600a and R290
flammable. During transportation and installation of the
appliance, ensure that none of the components of the
refrigerant circuit becomes damaged. The refrigerant
R600a and R290 is flammable.
Refrigerant
WARNING
Refrigerators contain refrigerant andgases in the
insulation. Refrigerant and gases must be disposed of
professionally as they may cause eye injuries or
ignition. Ensure that tubing of the refrigerant circuit is
not damage prior to proper disposal.
WARNING
Risk of fire / flammable materials If the refrigerant
circuit should be damaged:
1. Avoid opening flames and sources of ignition.
2. Thoroughly ventilate the room in which the appliance
is situated.
It is dangerous to alter the specifications or modify
this product in any way. Any damage to the cord may
cause a shortcircuit, fire, and/or electric shock.
Refrigerant
06
Safety and warning information
1. The power cord must not be lengthened.
2. Make sure that the power plug is not crushed or
damaged. A crushed or damaged power plug may
overheat and cause a fire.
3. Make sure that you can access the main plug of the
appliance.
4. Do not pull the main cable.
5. If the power plug socket is loose, do not insert the
power plug. There is a risk of electric shock or fire.
6. You must not operate the appliance without the
interior lighting lamp cover.
7. The freezer is only applied with power supply of single
phase alternating current of . If 220-240V/50Hz
fluctuation of voltage in the district of user is so large
that the voltage exceeds the above scope, for safety
sake, be sure to apply A.C. Automatic voltage regulator
of more than 350W to the fridge. The fridge must
employ a special power socket instead of common
one with other electric appliances. Its plug must
match the socket with ground wire.
Electrical safety
07
Safety and warning information
08
Safety and warning information
Do not store flammable gass or liquids in the appliance,
There is a risk of an explosion.
Do not operate any electrical appliances in the appliance
(e.g.electric ice cream makers,mixers etc.).
When unplugging always pull the plug from the mains
socket,do not pull on the cable.
Do not place hot items near the plastic components of
this appliance.
This refrigerating appliance is not intended to be used as
a built-in appliance.
Do not place food products directly against the air outlet
onthe rear wall.
Store pre-packed frozen food in accordance with the
frozen food manufacture’s instructions.
The appliances manufactures storage recommendations
should be strictly adhered to. Refer to relevant instructions
for storage.
Do not place carbonated or fizzy drinks in the freezer
compartment as it creates
pressure on the container, which may cause it to explode,
resulting in damage to the appliance.
Daily use
Store pre-packed frozen food in accordance with the
frozen food manufacture's instructions.
The appliances manufactures storage recommendations
should be strictly adhered to. Refer to relevant instructions
for storage.
Do not place carbonated or fizzy drinks in the freezer
compartment as it creates pressure on the
container,which may cause it to explode,resulting in
damage to the appliance.
Frozen food can cause frost burns if consumed straight
from the freezer compartment.
Do not place the appliance in direct sunlight.
Keep burning candles,lamps and other items with naked
flames away from the appliance so that do not set the
appliance on fire.
The appliance is intended for keeping food stuff and/or
beverages in normal household as explained in this
instruction booklet.The appliance is heavy.Care should be
taken when moving it.
Do not remove nor touch items from the freezer
compartment if your hands are damp/wet,as this could
cause skin abrasions or frost/freezer burns.
Never use the base,drawers, doors etc. to stand on or
assupports.
09
Safety and warning information
Frozen food must not be refrozen once it has been
thawedout.
Do not consume ice popsicles or ice cubes straight from
the freezer as this can cause freezer burn to the mouth
and lips. ,
To avoid items falling and causing injury or damage to the
appliance, do not overload the door racks or put too much
food in the crisper drawers.
10
Safety and warning information
Before maintenance, switch off the appliance and
disconnect the mains plug from the mains socket.
Do not clean the appliance with metal objects, steam
cleaner, ethereal oils, organic solvents or abrasive
cleansers.
Do not use sharp objects to remove frost from the
appliance. Use a plastic scraper.
Caution! Care and cleaning
For electrical connection carefully, follow the instructions
given in this manual. Unpack the appliance and check if
there are damages on it.
Do not connect the appliance if it is damaged. Report
possible damages immediately to the place you bought it.
In this case retain packing.
It is advisable to wait at least four hours before connecting
the appliance to allow the oil to flow back in the
compressor.
Adequate air circulation should be around the appliance,
lacking this leads to overheating. To achieve sufficient
ventilation, follow the instructions relevant to installation.
Wherever possible the back of the product should not be
too close to a wall to avoid touching or catching warm
parts (compressor, condenser) to prevent the risk of fire,
follow the instructions relevant to installation.
The appliance must not be locate close to radiators or
cookers.
Make sure that the mains plug is accessible after the
installation of the appliance.
Installation Important
11
Safety and warning information
Any electrical work required to do the servicing of the
appliance should be carried out by qualified electrician or
competent person.
This product must be serviced by an authorized Service
Center, and only genuine spare parts must be used.
1. If the appliance is Frost Free.
2. If the appliance contains freezer compartment.
Service
Children aged from 3 to 8 years are allowed to load and
unload refrigerating appliances. (This clause applies
only to the EU region.)
Note
12
Safety and warning information
Installing your new appliance
Before using the appliance for the first
time, you should be aware of the
following tips.
In order to improve efficiency of
the cooling system and save
energy, it is necessary to maintain
good ventilation around the
appliance for the dissipation of
heat. For this reason, sufficient
clear space should be available
around the .freezer
Suggest:
It is advisable for there to be
75mm of space from the back to
the wall, at least 100mm from its
side to the wall .
Ventilation of appliance
13
Ambient temperature
+10°C to +32°C
+16°C to +32°C
+16°C to +38°C
+16°C to +43°C
Climate class
SN
N
ST
T
Stand your appliance in a dry place to
avoid high moisture damage. Keep the
appliance out of direct sunlight, rain or
frost. Stand the appliance away from
heat sources such as stoves, fires or
heaters.
This appliance performs well in the
climate class from SN to ST or
T(Please refer to the climate type
marked on the parameter
nameplate on the back of the
product). It may not work properly
if being left at a temperature
above or below the indicated
range for a long period.
Note
For sufficient leveling and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted. Please use a
suitable spanner.
Leveling of appliance
14
Installing your new appliance
For proper installation, this
refrigerator must be placed on a
level surface of hard material
that is the same height as the
rest of the flooring, This surface
should be strong enough to
support a fully loaded.
Warning
This section tells you how to use most
of the useful features. We recommend
that you read through them carefully
before using the appliance.
compartment is suitable for storage
of foods required to be frozen, such
as meat, fish, ice cream and other
perishable items.
Caution! Ensure that bottles are not
left in the freezer for longer than
needed as freezing may cause the
bottle break. Bottled or canned liquid
are at risk of exploding caused by
volume expansion and so should
not be stored in the freezer
compartment.
Using your freezer compartment
The freezer
Remove shipping package, tape, etc,
and leave doors open for a while in
order to ventilate the appliance.
The unit is cleaned before shipment.
However, it is recommended to
clean the compartment interior
once after delivery.
Please insert power supply plug into
the wall outlet, type “grounded
single-phase 220-240 V”.
Allow the unit to operate for about 1
hour to cool the compartment
before placing items in the
appliance.
Before use
Restarting the unit immediately after
it has been turned off may cause
fuses to blow and activate the
circuit-breaker, the compressor may
become overloaded, and/or other
damage may occur.
Wait 5 minutes or more Before
re-starting
Do not use the unit to store water
or food that requires water as a
storage medium.
Never place fresh seafood
containing water into the unit
directly.
Warning
Description of the appliance
Due to constant development of our products, your refrigerator may be
slightly different from this instruction manual, but its functions and usage
remain the same.
To get the best energy efficiency of this product, please place all shelves,
drawers on their original position as the illustration above.
Never touch the interior of the freezer chamber or frozen foods in the
compartment with wet hands as this could result in frostbite.
Note
15
01. Basket
02. Drain
03. Foot
04. Door knob
05. Door
06. Hinge
07. Power supply cord with plug
08. Side cover
09.Electric control
View of the appliance
Model no. : HRCF146 HRCF201
Lock/Unlock 3
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05
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16
This figure is only a schematic diagram, so please refer
to the physical object for details.
High temperature setting will accelerate food waste.
Note
Display controls
1. It is used to control operation mode of the refrigerator and is located in the front
of the refrigerator.
2. Hint: Since the displayed setting temperature is not the actual temperature but
the target temperature, the temperature inside the refrigerator will vary depending
on the stored foods.
3. Unlocking:
3.1When key locking icon of the refrigerator turns on, it means that keys of the
refrigerator are locked, and adjustment of temperature and modes is unavailable.
If the refrigerating and freezing key is pressed and held for about 3s at this moment,
the locking indicator will turn off, keys will be unlocked, and the temperature and
modes can be adjusted.
3.2If no key is pressed within approximately 20s after 5 minutes of power on,
the keys will be locked automatically. If no key is pressed within approximately
60s, the indicator will turn off. When any key is touched slightly at this time,
Control panel
Temperature
display zone
Quick-freezing
mode key
Locking
indicator
Temperature
setting key
Lock/Unlock 3
″
Fridge
Freezer
Super Freeze 3"
Chiller 3"
Fridge
Freezer
Super Freeze 3"
Chiller 3"
17
Display controls
the indicator will turn on again. The keys are not locked and the indicator
turns on within 5 minutes after power on.
4.Mode switching and temperature adjustment
4.1Mode switching:
4. 1.1 After the refrigerating key is pressed and held for about 3s in
interchangeable temperature mode when the keys are unlocked, the
refrigerating mode will be enabled; and, refrigerating mode will be enabled
when the refrigerating key is pressed briefly in freezing mode;
4.1.2 After the refrigerating key is pressed and held for about 3s in a mode
other than interchangeable temperature mode when the keys are unlocked,
the interchangeable temperature mode will be enabled; and, after the
refrigerating key is pressed and held for about 3s in interchangeable
temperature mode, the interchangeable temperature mode will be exited,
and the refrigerating or freezing mode will be enabled;
4.1.3 After the freezing key is pressed briefly in a mode other than freezing
mode when the keys are unlocked, the freezing mode will be enabled;
4.2Temperature adjustment
4.2.1Refrigerating temperature adjustment:
When the keys are unlocked, each time the refrigerating key is pressed
in refrigerating mode, the temperature display zone will change from current
setting temperature in the following order:
"5→4→3→2→…→8→7→6→5".
4.2.2 Interchangeable temperature adjustment:
When the keys are unlocked, each time the refrigerating key is pressed
in interchangeable temperature mode, the temperature display zone will
change from current setting temperature in the following order:
"0→-1→-2→…→-12→-13→1→0".
4.2.3Freezing temperature adjustment:
When the keys are unlocked, each time the freezing key is pressed in
18
Display controls
interchangeableT temperature mode, the temperature display zone will
change from current setting temperature in the following order:
"-14→-15→-16→…→-22→-23→-24→-14".
About 2s after the temperature setting is completed, the setting
temperature flashes 5 times and the setting takes effect.
5.Quick-freezing mode switching
5.1After the freezing key is pressed and held for about 3s in a mode other
than quick-freezing mode when the keys are unlocked, the quick-freezing
mode will be enabled,“-25” will be displayed in temperature display zone
and the quick-freezing icon turns on. If no key is pressed then, the “-25” in
temperature display zone will flash 5 times and setting of quick-freezing
mode takes effect; the temperature cannot be adjusted in quick-freezing
mode. When the refrigerating or freezing key is pressed briefly, the quick-
freezing icon will flash 5 times to remind the user that the refrigerator is
currently in quick-freezing mode;
5.2 After the freezing key is pressed and held for about 3s in quick-
freezing mode when the keys are unlocked, the quick-freezing mode will
be exited, and the mode and setting temperature before entering into
quick-freezing mode will be resumed.
5.3After a period of continuous forced freezing in quick-freezing mode,
the mod e will be exi ted autom atically and the orig ina l setting
temperature will be followed during operation.
Note
The quick-freezing mode allows for rapid refrigeration, but also increases
power consumption.
The refrigerator can automatically remember the state before power off in
case of any power failure, and run according to the state before power off after
resumption of power, in which the quick-freezing mode will not be remembered.
For hygienic reasons the appliance
(including exterior and interior
accessories) should be cleaned
regularly (at least every two months).
Do not use sharp objects as they
are likely to scratch the surface.
Do not use Thinner, Car detergent
Clorox, ethereal oil, abrasive
cleansers or organic solvent such
as Benzene for cleaning. They
may damage the surface of the
appliance and may cause fire.
Warning
The appliance must not
beconnected to the mainsduring
cleaning. Dange of electrical
shock! Before cleaning switch the
appliance off and remove the
plug from the mains socket.
Warning
To maintain good appearance of
your appliance, you should clean it
regularly.
Wipe the digital panel and display
panel with a clean, soft cloth.
Spray water onto the cleaning cloth
instead of spraying directly on the
surface of the appliance. This helps
ensure an even distribution of
moisture to the surface.
Clean the doors, handles and
cabinet surfaces with a mild
detergent and then wiped dry with a
soft cloth.
Exterior cleaning
You should clean the appliance
interior regularly. It will be easier to
clean when food stocks are low. You
can remove the for shelves or basket
a more thorough clean. Wipe the
inside of the freezer with a weak
solution of bicarbonate of soda, and
then rinse with warm water using a
wrung-out sponge or cloth. Wipe
completely dry before replacing the
shelves or basket .
Thoroughly dry all surfaces and
removable parts before putting
them back into place.
Interior cleaning
Cleaning and care
19
Display controls
6.Alarmandhandling
When "E1" is displayed in the temperature display zone, it means that
temperature sensing head of the refrigerator is out of order. Although the
computer board will automatically control the operation, you shall contact the
maintenance point for repair in time.
Cleaning and care
Take care to keep door seals clean.
Sticky food and drinks can cause
seals to stick to the cabinet and tear
when you open the door. Wash the
seals with a mild detergent and
warm water. Rinse and dry them
thoroughly after cleaning.
Door seals cleaning
20
You should defrost the freezer
compartment two or three times a
year when the ice is about 4 mm thick.
To defrost, follow these steps:
Set the thermostat to Maximum
gear at least 12 hours before
defrosting.
After this period has elapsed, switch
of the freezer compartment by
removing the plug from the mains
supply.
Remove all food from the freezer
and wrap them in newspaper and
store in a cold place and leave the
door open.
When the defrosting is finished must
the compartment be cleaned and
wiped dry.
Switch the appliance back on using
the thermostat set to Maximum
gear, wait at least one hour before
replacing the foodstuff.
After some hours the thermostat
can be set back to original position.
Do not use mechanical devices or
other artificial means to
accelerate the defrosting process,
other than those recommended
by the manufacturer.
Do not use electrical appliance
inside de food storage of the
appliances, unless they are of the
type recommended by the
manufacturer.
Warning
Before using the appliance for the
first time,wash the interior and all
internal accessories with lukewarm
water and some neutral soap so as
to remove the typical smell of a
brand new product,then dry
thoroughly.
Cleaning before use
Defrosting
To ensure the safety, perform the
following checks after cleaning the
unit:
Is the power cord plug firmly
inserted into a dedicated wall
outlet? Confirm that the plug is not
abnormally hot.
Check the power cord for cracks and
damage. Should the slightest
irregularity be observed, contact the
dealer from whom you purchased
this unit or our customer's service
department.
Checks
Helpful hints and tips
21
We recommend that you follow the
tips to save energy.
Try to avoid keeping the door open
for long periods in order to
conserveenergy.
Ensure the appliance is away from
any sources of heat (Direct sunlight,
electric oven or cooker etc.)
Don't set the temperature colder
than necessary.
Don't store warm food or
evaporating liquid in the appliance.
Place the appliance in a well
ventilated, humidity free room.
Please refer to the installing your
new appliance chapter.
The description of appliance
diagram shows the correct
combination for the drawers, crisper
basket and shelves, do not adjust the
combination as this is designed to
be the most energy efficient
configuration.
Energy saving tips
Do not place hot food directly into
the refrigerator or freezer, the
internal temperature will increase
resulting in the compressor having
to work harder and will consume
more energy.
Do cover or wrap the food,
particularly if it has a strong flavor.
Place food properly so that air can
circulate freely around it.
Hints for fresh food refrigeration
Ensure that frozen food has been
stored correctly by the food retailer .
Once defrosted, food will deteriorate
rapidly and should not be re-frozen.
Do not exceed the storage period
indicated by the food manufacturer.
Hints for fresh food refrigeration
The Super Freeze is used to
perform pre-freezing and fast
freezing in sequence of Freezer
compartment.This function
accelerates the freezing of fresh
food and, at the same time,
protects foodstuffs already stored
from undesirable warming.
To freeze fresh food activate the
Super Freeze function at least 24
hours before placing the food to
complete pre-freezing.
Note
22
Helpful hints and tips
If you experience a problem with your appliance or are concerned that ine
appliance is not functioning correctly, you can carry out some easychecks before
calling for service, please see below. You can carry out someeasy checks according
to this section before calling for service.
Troubleshooting
Don't try to repair the appliance yourself. If the problem persists after you have
made the checks mentioned below, contact a qualified electrician, authorized
service engineer or the shop where you purchased the product.
Warning
Problem
Possible cause & Solution
Appliance is not
working correctly
Check whether the power cord is plugged into the power outlet
properly,or the temperature control turn to OFF、Off or 0.
Check the fuse or circuit of your power supply, replace if
necessary.
If the appliance needs to be switched off for an extended period, the following
steps should be taken to prevent mould on the appliance.
1. Remove all food.
2. Remove the power plug from the mains socket.
3. Clean and dry the interior thoroughly.
4. Ensure that all the doors are wedged open slightly to allow air tocirculate.
Switching off your appliance
The ambient temperature is too low. Try setting the
chamber temperature to a colder level to solve this
problem.
23
Troubleshooting
Problem
Possible cause & Solution
Odours from the
compartments
The interior may need to be cleaned.
Some food, containers or wrapping cause odours.
Noise from the
appliance
The sounds below are quite normal:
Compressor running noises.
Air movement noise from the small fan motor in the
freezer compartment or other compartments.
Gurgling sound similar to water boiling.
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and
may need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers knocking against each other.
Inadequate
refrigeration
Is the place of installation ventilated?
Is the freezer exposed to direct sunlight, placed near a
heater or stove?
Are the lids opened and closed frequently?
Are items stocked beyond the load line?
Is a lot of frost forms in the chest freezer?
Condensation may condense on the exterior and door
during hot and humid days or depending on the place of
installation. This occurs when the humidity is high and
water particles in the cold surfaces. This is normal. Wipe
away condensation with a dry cloth.
Condensation on
cooler exterior
The circumference
of chest freezer
feels hot
Especially in summer or in starting running, the
circumference of chest freezer feels hot. Because chest
freezer inside has a pipe for radiating and preventing
condensation.
The heat do not affect inside goods.
Pipe
24
Troubleshooting
Problem
Possible cause & Solution
Power failure
Power cord
problems
Keep the opening and closing of the door for a minimum to
prevent cold air from escaping.
If the supply cord is damaged. It must be replace by a
special cord or assembly available from the manufacturer
or the service agent.
The freezer must be positioned so that the plug is
accessible.
When not used
for along period
Remove all items from the compartment and disconnect
the power cord plug from the wall outlet.
Transportation
Disconnect the power cord plug from the wall outlet.
Avoid placing new items in the cooler as this will raise the
temperature inside the compartment.
In case of a long power suspension, place dry ice in the
freezer.
Clean the compartment interior and wipe away all water.
To prevent mold formation and foul odors, leave the door
open to dry the compartment completely.
When moving the appliance, make sure that the feet do not
damage the power cord.
Do not let the feet hit against floor steps, thresholds, etc.
Temporary
storage
Put piece of wood or other similar item between the door
and main unit to prevent complete closing of the door.
Be sure not to store the unused chest freezer in a location
where children play.
Should a child enter the compartment and the door is
closed, the child may not be able to open the door from
the inside.
25
Troubleshooting
You can hear
water bubbling in
the freezer
This is normal. The bubbling comes from the refrigerant
coolant liquid circulating through the .freezer
Problem
Possible cause & Solution
The light is not
working
The LED light may be damaged. Refer to replace LED
lights in cleaning and care chapter.
Cthe control system has disabled the lights due to the
door being kept open too long, close and reopen the
door to reactivate the lights.
It is prohibited to dispose of this appliance as household waste.
Packaging materials
Packaging materials with the recycle symbol are recyclable. Dispose of the
packaging into a suitable waste collection container to recycle it.
Before disposal of the appliance
1. Pull out the mains plug from the mains socket.
2. Cut off the power cord and discard with the mains plug
Disposal of the appliance
Freezer contain refrigerant and gases in the insulation.
Refrigerant and gases must be disposed of professionally as they may cause
eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not damage
prior to proper disposal.
Correct Disposal of this product
This marking indicates that this product should no be
disposed with other household wastes throughout the EU.
To prevent possible harm to the environment or human
health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the
return and collection systems or contact the retailer where
the product was purchased. They can take this product for
environmental safe recycling.
Warning
26
To avoid contamination of food, please respect the fllwing instructions
When refrigerating food, please be careful not to contact the surface of the inner
box directly.
When frozen food, in order to prevent moisture loss, prevent the odor, should
separate the different food sealed storage, and can only use non-toxic, tasteless,
impermeable, waterproof sealing material.
Hot food should be cooled to room temperature first, then put into the freezer,
otherwise it will affect the storage status of other foods and increase the power
consumption.
Opening the door for long periods can cause a significant increase of the
temperature in the compartments of the appliance.
Clean regularly surfaces that can come in contact with food and accessible
drainage systems.
Store raw meat and fish in suitable containers in the refrigerator, so that it is not
in contact with or drip onto other food.
Two-star frozen-food compartments are suitable for storing pre-frozen food,
storing or making icecream and making ice cubes.
One-, two- and three-star compartments are not suitable for the feezing of fresh
food.
27
Disposal of the appliance
Disposal of the appliance
28
Appropriate food
Eggs, cooked food, packaged food,
fruits and vegetables, dairy products,
cakes, drinks and other foods which
are not suitable for freezing.
Compartments
type
Order Target storage
temp.[°C]
1
Fridge
+2~+6
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 3
months ,the longer the storage time,
the worse the taste and nutrition),
suitable for frozen fresh food.
2
(***)*-Freezer
≤-18
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 3
months, the longer the storage time,
the worse the taste and nutrition),are
not suitable for frozen fresh food.
3
***-Freezer
≤-18
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 2
months, the longer the storage time,
the worse the taste and nutrition), are
not suitable for frozen fresh food.
4
**-Freezer
≤-12
Seafood (fish, shrimp, shellfish),
freshwater aquatic products and
meat products (recommended for 1
month, the longer the storage time,
the worse the taste and nutrition), are
not suitable for frozen fresh food.
5
*-Freezer
≤-6
Disposal of the appliance
please store different foods according to the compartments or target storage
temperature of your purchased products.
If the refrigerating appliance is left empty for long periods, switch off, defrost,
clean, dry, and leave the door open to prevent mould developing within the
appliance.
Note
Clean water tanks if they have not been used for 48 h; flush the water system
connected to a water supply if water has not been drawn for 5 days.
Water dispenser cleaning (special for water dispenser
products):
Food needs to be packed in bags before putting into the , and liquids freezer
need to be packed in bottles or capped containers to avoid the problem that
the product design structure is not easy to clean.
Warning
29
Ver.2201c
H
ISENSE
R
efrigerator, Freezer, Clothes Washer, Dishwasher and Clothes Dryer
Manufacturer’s Warranty – Australia and New Zealand
Congratulations on your purchase. This Refrigerator, Freezer, Washer and Dryer Manufacturer’s Warranty – Australia and New Zealand (Warranty) sets out the terms
and conditions on which Hisense Australia Pty Ltd ABN 55 105 022 080 of 1A Millennium Court, Knoxfield, Victoria 3180 (Hisense) will repair or replace defective
refrigerators, freezers, washers and clothes dryers. The benefits to the consumer given by this Warranty are in addition to other rights and remedies of the
consumer under law in relation to the goods to which this Warranty relates (including the Australian Consumer Law (for Australian customers) or the Consumer
Guarantees Act 1993 (for New Zealand customers)).
W
hat is covered by this Warranty?
1. T
his Warranty automatically applies to any new Hisense refrigerator, freezer, clothes washer or clothes dryer that is purchased in Australia or New Zealand (Product
)
f
rom a company or person that is authorised by Hisense to sell the Product (Authorised Retailer).
2. Subject to the terms of this Warranty, Products are warranted to be free from defects in materials and workmanship (defects) for the applicable time period
specified below (Warranty Period).
3. During the Warranty Period, if requested by the original purchaser of the Product (you) in accordance with this Warranty, Hisense will repair or replace, at its option
and cost, the Product or any part of the Product that Hisense determines to be defective.
4. Replacement products and parts: Hisense can, at its option, choose to repair or replace a defective Product or any part of that Product with a product/part of a like
kind and quality. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be
used to repair the goods. Replacement products and parts may cost less than the original Product purchased. No charges or refunds will be made based on the
replacement Product or part cost difference.
5. S
ervice Coverage Area: If the Product is located within 25km of an Authorised Retailer (Service Coverage Area), then Hisense may (at its option):
a. ar
range for a qualified repair technician (Authorised Repairer) to attend that location;
b. arrange for the Product to be delivered from that location to an Authorised Repairer or Authorised Retailer, and for the Product (or a replacement product) t
o be
r
eturned to you at that location; or
c. request that you deliver the Product to an Authorised Repairer or Authorised Retailer and collect the Product (or a replacement product) from an Authorised
Repairer or Authorised Retailer,
and Hisense will be responsible for all reasonable costs relating to the transportation and travel expenses to and from that location under clauses 5.a or 5.b (except
in the circumstances relating to inverter motors contemplated below). If the Product is located outside the Service Coverage Area, you must reimburse Hisense and
pay on demand all reasonable costs and expenses (including costs of transportation and travel expenses) incurred by Hisense in relation to any Authorised Repairer
attending the location of the Product, arranging for the Product to be transported to an Authorised Repairer or Authorised Retailer and/or arranging for the Product (or
a replacement product) to be returned to you. When Hisense is required under this Warranty to repair or replace an inverter motor in a Product that is a washing
machine located outside the Service Coverage Area, the previous sentence will apply. However, when Hisense is required under this Warranty to repair or replace
an inverter motor in a Product that is a washing machine located within the Service Coverage Area:
d. you will be responsible for (and must reimburse Hisense on demand) all labour costs (including transportation and travel expenses) associated with the Authorised
Repairer removing, repairing and/or replacing the inverter motor; and
e. Hisense will be responsible for all other costs associated with the repair and/or replacement of that inverter motor.
You will not be entitled to claim any costs or expenses from Hisense in relation to making a claim under this Warranty, including any costs that you incur in delivering
the Product to (or collecting the Product from) an Authorised Repairer or Authorised Retailer under clause 5.c (or otherwise).
6. Service Coverage Hours: Hisense makes no representation or warranty in relation to how long a claim under this Warranty will take to be finalised. Without limiting
the preceding sentence, if you require an Authorised Repairer to inspect or repair the Product outside Hisense’s standard warranty service hours of 9am to 5pm on
Monday to Friday (regardless of whether the Product is inside or outside the Service Coverage Area), and Hisense agrees to provide warranty services outside of
those times, Hisense will be entitled to charge an additional fee for that “out of hours” service.
7. Plumbed Products: Where the user guide for a Product specifies that the installation or the water connection for that Product must be completed by a qualified
plumber, the installation or water connection (as applicable) for that Product (Plumbed Product) must be completed by a licensed plumber in accordance with the
user guide for that Product.
8. Australian Consumer Law (Australian customers): Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Terms used in this clause 8 and clause 4 which
are not defined in this Warranty, have the meaning given to them in the Australian Consumer Law.
9. Consumer Guarantees Act 1993 (CGA) (New Zealand customers): If you are purchasing the Product for personal use, then this Warranty applies in addition to
your rights under the CGA. If you are purchasing the Product for business purposes, then this Warranty will apply but you agree that the CGA will not apply.
H
ow long does the Warranty last for?
10. S
ubject to clause 11, the applicable Warranty Period is 3 years from date that you purchased the Product (as shown on your original invoice) (purchase date), except:
a. for inverter motors in Products that are washing machines or refrigerators, where the applicable Warranty Period is 11 years from the purchase date; or
b. where the Product has been purchased or used for business purposes and Hisense reasonably determines that there has been excessive or abnormal use of the
Product, in which case the applicable Warranty Period for the Product (including inverter motors of washing machines and refrigerators) is 12 months from the
purchase date.
c. for accessories forming part of a Product (e.g., shelves, racks, drawers, crispers, etc), wherein the warranty period will be 12 months.
11. The Warranty is automatically voided if:
a. the Product’s original serial number is removed, damaged or modified;
b. the original purchaser sells, transfers or rents the Product to another person;
c. there is any unauthorised access to the internal hardware or firmware of the Product;
d. the Product was repaired or tampered with by a person who is not authorised by Hisense; or
e. you fail to pay any money owed in relation to any non-Warranty work on the Product that has been requested by you.
12. References in clause 10 and clause 5 to “inverter motors” are limited to the inverter motors only (and do not extend to the controller boards associated with those
inverter motors).
W
hat is not covered by the Warranty (exclusions)?
13. T
he Warranty does not apply to:
a. any damage or failure caused by:
i. use that is not in accordance with the Product’s user guide, including not adequately servicing the Product to manufacturer recommendations;
ii. physical force, including any damage or failure cause by an accident, neglect, misuse, or an “act of God”;
iii. excessive use or “fair wear and tear”;
iv. incorrect or poor installation, including (without limitation) installation or water connection of a Plumbed Product by a person who is not a licensed plumber;
v. repairs carried out by a person who is not a company or person that is authorised by Hisense to service the Product or the use of defective or incompatible
parts or accessories in relation to the Product;
vi. interference from or to other products and/or sources;
vii. environmental conditions, including dirt, dust, rodents, insects, rust, corrosion and salt build-up;
viii. overheating due to incorrect positioning of the Product (e.g. inadequate provision for ventilation and a dust-free environment, or incorrect drainage); or
ix. power surges or spikes, incorrect power current, voltage fluctuation or, amperage fluctuation;
b. any costs relating to the installation or maintenance of the Product or any connected equipment;
c. the cost of replacing consumables (for example bulbs/globes and batteries);
d. cosmetic or structural items (for example shelves and doors); or
14. Non-Warranty repairs: Repairs or services that are outside the terms of the Warranty can be carried out at your request and cost. Costs and payment methods will
be agreed prior to the commencement of any non-Warranty repairs.
15. No loan products: Hisense does not provide loan products or equipment while a warranty claim is being assessed or resolved.
Makin
g a claim under the Warranty
16. Warranty Claims Procedure: The Warranty Claims Procedure is overleaf. To make a claim under this Warranty, you must provide proof of original purchase (invoice)
and, in respect of a Plumbed Product, proof of installation or water connection by a licensed plumber (as required) (e.g. receipt or certificate of compliance (as
applicable) issued by the licensed plumber) and ensure that the original serial number is attached to the Product. You may be charged a call-out fee of AUD125
including GST (for Australian customers) or NZD125 including GST (for New Zealand customers) if you do not provide proof of original purchase, proof of installation
by a licensed plumber (if applicable) or the original serial number is not attached.
17. Hisense liability: To the maximum extent permitted by law, Hisense accepts no liability for any loss or damage: (a) to any items that are lost, damaged, or stolen as
a result of freight, transport or storage; (b) to third party hardware or software; or (c) arising from loss of use, loss of profits or revenue, or for any resulting indirect or
consequential loss or damage (irrespective of whether the loss or damage is caused by or relates to breach of contract, statue, tort (including negligence) or otherwise,
and irrespective of whether Hisense or any other person was previously notified of the possibility of the loss or damage). To the extent permitted by law, any warranty,
guarantee, condition, representation, undertaking or other right that would be guaranteed or implied in this Warranty or is otherwise imposed by statute, common law,
equity, trade, custom or usage, and which is not expressly included in this Warranty, is excluded.
Wh
at happens if no defect is found?
18. No
Fault Found Fee: If Hisense determines, acting reasonably, that the Product does not contain a defect, or the repair or fault is not covered by the Warranty, then
you will be charged a “No Fault Found Fee” of at least AUD125 including GST (for Australian customers) or NZD125 including GST (for New Zealand customers).
Additional charges may apply for third party device configuration.
WARRANTY CL
AIMS PROCEDURE
Pleas
e retain this portion for your records
3 YE
ARS REPAIR W
ARRAN
TY
*
Upon calling
the Hisense Warranty centre, you will be issued a JOB NUMBER, along with the details of your nearest
Hisense Authorised Repairer.
*11 year
s for the inverter motor of washing machines and refrigerators (replacement parts only, excludes control boards and labour costs).
Any questions call our hotlines
PLEASE REFER TO THE TROUBLESHOOTING G
U
I
D
E
AT THE END O
F USER
MANUA
L
Serv
ice Procedure
Wh
en calling, please be in front of the product and ensure you have:
1. Proof of purchase;
2. Proof of installation by a licensed plumber (as required for the proper
installation of your Product);
3. The Product’s serial number; and
4. The physical address where the Product is located.
You a
re required to email or post a copy of your original proof of purchase and proof of installation (if applicable)
prior to your Warranty claim being processed.
Email [email protected]
Address PO Box 360, Ferntree Gully, Victoria 3156 (for both Australian and New Zealand customers)
The times above are times in Melbourne, Victoria, Australia
Call 1800 447 367 (for Australian customers) or 0800 444 736(for New Zealand customers). Please check
our helpline opening hours on our websites. For Hisense Australia at www.hisense.com.au/support and Hisense
New Zealand at www.hisense.co.nz/support.
2033468-A
