Operating Instructions
Network Camera
Model No. WV-U2500 Series
WV-U1500 Series
WV-U2100 Series
WV-U1100 Series
WV-U1142A
WV-U2142LA
WV-U1542LA WV-U2542LA
The model number is abbreviated in some descriptions in this manual.
This manual covers the models: WV-U2500 Series (WV-U2542LA, WV-U2540LA,
WV-U2532LA, WV-U2530LA),WV-U1500 Series (WV-U1542LA, WV-U1532LA),
WV-U2100 Series (WV-U2142LA, WV-U2140LA, WV-U2132LA, WV-U2130LA,
WV-U21300-V2L),WV-U1100 Series (WV-U1142A, WV-U1132A, WV-U1130A,
WV-U11300-V2).
Preface
About the user manuals
There are 3 sets of operating instructions as follows.
• Operating Instructions (this document): Explains how to perform the settings and how to operate this
camera.
• Basic Information: Provides information about “Precautions for use” and “Detail specifications”.
• Installation Guide: Provides information about “Precautions”, “Precautions for installation” and the
installation method.
The screens used in these operating instructions show the case of WV-U2132LA. Depending on the model
used, the screens shown in the explanations may differ to the actual camera screens.
Note
• “Control No.:C****” used in this document should to be used to search for information on our support
website below.
https://i-pro.com/global/en/surveillance/training_support/support
• The captured screens are used based on the guideline by Microsoft Corporation.
• Operations using Internet Explorer 11 is described in this document.
• Covered by one or more claims of the HEVC patents listed at patentlist.accessadvance.com.
• The default settings of some of the stream-related settings vary as follows depending on the language
setting of the browser selected at the time of administrator registration.
Setting items
Language of the browser
Languages other than
Japanese
Japanese
Transmission priority VBR Frame rate
Image quality 3 Normal
Stream(1)
-Max bit rate (per client)
WV-U1142A/
WV-U2142LA/
WV-U2140LA/
WV-U1542LA/
WV-U2542LA/
WV-U2540LA
10240kbps *
WV-U1132A/ WV-U1130A/
WV-U11300-V2/
WV-U2132LA/
WV-U2130LA/
WV-U21300-V2L/
WV-U1532LA/
WV-U2532LA/
WV-U2530LA
6144kbps *
WV-U1142A/
WV-U2142LA/
WV-U2140LA/
WV-U1542LA/
WV-U2542LA/
WV-U2540LA
6144kbps *
WV-U1132A/ WV-U1130A/
WV-U11300-V2/
WV-U2132LA/
WV-U2130LA/
WV-U21300-V2L/
WV-U1532LA/
WV-U2532LA/
WV-U2530LA
3072kbps *
Stream(2)
-Max bit rate (per client)
1536kbps * 768kbps *
Stream(3)
-Max bit rate (per client)
768kbps * 384kbps *
2 Operating Instructions
Preface
About notations
The following notations are used when describing the functions limited for specified models.
The functions without the notations are supported by all models.
Notation Model Notation Model
U114x
WV-U1142A
U113x
WV-U1132A/ WV-U1130A/
WV-U11300-V2
U214x
WV-U2142LA/
WV-U2140LA
U213x
WV-U2132LA/
WV-U2130LA/
WV-U21300-V2L
U154x
WV-U1542LA
U153x
WV-U1532LA
U254x
WV-U2542LA/
WV-U2540LA
U253x
WV-U2532LA/
WV-U2530LA
Abbreviations
The following abbreviations are used in these operating instructions.
Microsoft Windows 10 is described as Windows 10.
Microsoft Windows 8.1 is described as Windows 8.1.
Internet Explorer 11 is described as Internet Explorer.
microSDXC/microSDHC/microSD memory card is described as SD card or SD memory card.
Universal Plug and Play is described as UPnP™ or UPnP.
For administrator registration
At the time of first access to the camera (or at the time of initialization), the registration screen will be displayed.
Operating Instructions 3
Preface
[User name (1 to 32 characters)]
Enter the user name of the administrator.
Available number of characters: 1 - 32 characters
Unavailable characters: 2-byte characters, and 1-byte symbols " & : ; \
[Password (8 to 32 characters)]/[Retype password]
Enter the administrator password.
Available number of characters: 8 - 32 characters
Unavailable characters: 2-byte characters, and 1-byte symbols " &
Note
• Distinguish between upper- and lower cases.
• For the password, use three or more types of characters from upper- and lowercase alphabetic
characters, numeric characters, and symbols.
• Set the password which does not include the user name.
IMPORTANT
• If you forgot or do not know the password or user name, the camera must be initialized. Because all
settings other than preset position settings are deleted when the camera is initialized, make sure to
keep the information secure from third parties. Refer to “Parts and functions” section in the Installation
Guide for more information about initializing the camera.
• It is recommended to change the password periodically.
• Do not use the password already used for other camera or device.
The registration completion screen will be displayed after registering a user name and password of the
administrator. After 10 seconds, the camera will be reconnected automatically. Please click “here” if it is not
displayed automatically.
When the camera is reconnected to, an authentication window is displayed. Enter the registered user name
and password to start operation.
Viewer software
In order to display H.265 (or H.264) images and play images saved on the SD memory card, the “Network
Camera View 4S” (ActiveX
®
) viewer software must be installed. Install this Viewer Software directly from the
4 Operating Instructions
Preface
camera (®1.1.2 About the “Live” page), or download the viewer software with the installer to a PC and install
(®2.4.1 Configure the basic settings [Basic]).
IMPORTANT
• The default setting of “Automatic installation” is “On”. Follow the instructions on “Information Bar” when
the message is displayed on the information bar of the browser.
• Depending on the software environment of your PC, it may take time for the message to be displayed
on the information bar of the browser.
• If you display the “Live” page on a PC and click the [Viewer Software] button, the installation screen
for Viewer Software, which is required for viewing camera images, is displayed. Follow the on-screen
instructions and install the software. When displayed JPEG images (still images), there is no need to
install Viewer Software.
• When the install wizard is displayed again even after completing the installation of the Viewer
Software, restart the PC.
• The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page
(®“2.10.2 Upgrade the firmware [Upgrade]”). Refer to your dealer for the software licensing.
Operating Instructions 5
Preface
Table of Contents
1 Operations ................................................................................................9
1.1 Monitor images on a PC ...................................................................................................9
1.1.1 Monitor images from a single camera ..............................................................................9
1.1.2 About the “Live” page .....................................................................................................13
1.2 Monitor images on a mobile terminal/tablet device .....................................................17
1.2.1 Monitor images on a mobile terminal (including smartphones) ......................................17
1.2.2 Monitor images on a tablet device ..................................................................................19
1.3 Record images on the SD memory card manually ......................................................24
1.4 Action at an alarm occurrence .......................................................................................25
1.4.1 Alarm type ......................................................................................................................25
1.4.2 Action at an alarm occurrence ........................................................................................25
1.5 Display the log list ..........................................................................................................27
1.6 Playback of images on the SD memory card ...............................................................31
1.6.1 Playback “Stream(1)”/“Stream(2)”/“Stream(3)” images saved to the SD memory
card ................................................................................................................................31
2 Settings ...................................................................................................34
2.1 About the network security ............................................................................................34
2.1.1 Equipped security functions ...........................................................................................34
2.2 Display the setup menu from a PC ................................................................................35
2.2.1 How to display the setup menu ......................................................................................35
2.2.2 How to operate the setup menu .....................................................................................35
2.2.3 About the setup menu window .......................................................................................37
2.3 Use Easy Setup [Easy Setup] ........................................................................................39
2.3.1 Configure the Internet settings [Internet] ........................................................................39
2.3.2 Configure an event action [Event action] ........................................................................40
2.3.2.1 Configure the schedule/alarm (event function type setup menu) ................................42
2.3.2.2 Alarm: Configure the VMD and the SCD (alarm setup menu) .....................................43
2.3.2.3 Alarm: Configure the alarm function type (Alarm function type setup menu) ..............44
2.3.2.4 Alarm: Configure the details for SD memory recording conditions ..............................45
2.3.2.5 Alarm: configure the mail notifications and mail server ...............................................45
2.3.2.6 Schedule: Configure SD recording (schedule function type setup menu) ...................47
2.3.2.7 Schedule: Set SD memory recording (video recording setup menu) ..........................47
2.4 Configure the basic settings of the camera [Basic] ....................................................51
2.4.1 Configure the basic settings [Basic] ...............................................................................51
2.4.2 Configure the settings relating to the SD memory card [SD memory card] ....................59
2.4.3 Configure the directory of the PC that images will be downloaded to [Log] ...................64
2.5 Configure the settings relating to images [Image] (Configure the settings relating to
images and audio [Image/Audio] [WV-U11300-V2] [WV-U21300-V2L]) ......................65
2.5.1 Configure the settings relating to the image capture mode [Image] ...............................65
2.5.2 Configure the settings relating to JPEG images [Image] ................................................66
2.5.3 Configure the settings relating to Stream [Image] ..........................................................70
2.5.4 Configure the settings relating to image adjust, zoom/focus, extra zoom, privacy zone,
VIQS [Image quality] ......................................................................................................78
2.5.4.1 Configure the settings relating to image quality (“Image adjust” setup menu) ............79
2.5.4.2 Set mask areas ............................................................................................................87
2.5.4.3 Adjust the zoom and focus [WV-U2542LA] [WV-U2532LA] [WV-U1542LA]
[WV-U1532LA] [WV-U2142LA] [WV-U2132LA] [WV-U1142A] [WV-U1132A]
[WV-U11300-V2] [WV-U21300-V2L] ...........................................................................89
2.5.4.4 Adjust the angular field of view with extra zoom [WV-U2540LA] [WV-U2530LA]
[WV-U2140LA] [WV-U2130LA] [WV-U1130A] .............................................................92
6 Operating Instructions
Table of Contents
2.5.4.5 Configure the settings relating to the privacy zone (“Privacy zone” setup
menu) ..........................................................................................................................93
2.5.4.6 Configure the VIQS setting ..........................................................................................95
2.5.4.7 Configure the VIQS area .............................................................................................97
2.5.5 Configure the settings relating to audio [Audio] [WV-U11300-V2]
[WV-U21300-V2L] ..........................................................................................................99
2.6 Configure the alarm settings [Alarm] ..........................................................................101
2.6.1 Configure the settings relating to the alarm action [Alarm] ...........................................101
2.6.2 Configure the settings relating to the camera action on alarm occurrence
[Alarm] ..........................................................................................................................102
2.6.2.1 Configure settings relating to alarm E-mail notifications ............................................103
2.6.2.2 Configure settings relating to recording to an SD memory card when an alarm
occurs ........................................................................................................................104
2.6.2.3 Configure settings relating to TCP alarm notification when an alarm occurs ............105
2.6.2.4 Configure settings relating to HTTP alarm notification when an alarm occurs ..........106
2.6.2.5 Configure settings relating to SNMP transmissions of alarm images ........................107
2.6.3 Configure the VMD settings [VMD area] ......................................................................107
2.6.4 Set the VMD areas [VMD area] ....................................................................................109
2.6.5 Configure the SCD settings [SCD area] .......................................................................111
2.6.6 Set the SCD areas [SCD area] .....................................................................................113
2.6.7 Configuration of the settings relating to alarm notification [Notification] .......................114
2.6.7.1 Configure the settings relating to TCP alarm notification ..........................................115
2.6.7.2 Configure the settings relating to HTTP alarm notification ........................................117
2.7 Configure the settings relating to the authentication [User mng.] ...........................119
2.7.1 Configure the settings relating to the user authentication [User auth.] .........................119
2.7.2 Configure the settings relating to the host authentication [Host auth.] .........................122
2.7.3 Configure IEEE 802.1X [IEEE 802.1X] .........................................................................123
2.8 Configuring the network settings [Network] ..............................................................128
2.8.1 Configure the network settings [Network] .....................................................................128
2.8.2 Configure advanced network settings [Advanced] .......................................................133
2.8.2.1 Configure the settings related to sending E-mails .....................................................134
2.8.2.2 Configure the settings relating to the NTP server ......................................................137
2.8.2.3 Configure the UPnP settings .....................................................................................139
2.8.2.4 Configure the HTTPS settings ...................................................................................140
2.8.2.5 Configure the settings relating to DDNS ....................................................................142
2.8.2.6 Configure the settings relating to SNMP ...................................................................143
2.8.2.7 Configure the QoS settings .......................................................................................147
2.8.3 How to configure HTTPS settings ................................................................................149
2.8.3.1 Select the certificate to use when accessing with HTTPS .........................................150
2.8.3.2 Obtaining the root certificate ......................................................................................150
2.8.3.3 Configuration of HTTPS connections ........................................................................156
2.8.3.4 Generation of the CRT key (SSL encryption key) .....................................................157
2.8.3.5 Generation of CSR (Certificate Signing Request) .....................................................158
2.8.3.6 Installation of the CA certificate .................................................................................159
2.8.4 Access the camera using the HTTPS protocol (for pre-installed certificate) ................160
2.8.4.1 Configuration of the host file ......................................................................................160
2.8.5 Access the camera using the HTTPS protocol (for CA Certification) ...........................165
2.8.6 How to configure the settings relating to DDNS ...........................................................166
2.8.6.1 When using the “Viewnetcam.com” service ..............................................................168
2.8.6.2 When using “Dynamic DNS Update” .........................................................................170
2.8.6.3 When using “Dynamic DNS Update(DHCP)” ............................................................171
2.9 Configure the settings relating to the schedules [Schedule] ...................................172
2.9.1 How to delete the set schedule ....................................................................................176
2.10 Maintenance of the camera [Maintenance] .................................................................178
2.10.1 Check the system log [System log] ..............................................................................178
Operating Instructions 7
Table of Contents
2.10.2 Upgrade the firmware [Upgrade] ..................................................................................178
2.10.3 Check the status [Status] .............................................................................................180
2.10.4 Reset the settings/Reboot the camera [Default reset] ..................................................183
2.10.5 Settings data/backing up or restoring logs [Data] .........................................................184
2.11 Display our support website [Support] .......................................................................185
3 Others ....................................................................................................186
3.1 About the displayed system log ..................................................................................186
3.2 Troubleshooting ............................................................................................................190
8 Operating Instructions
Table of Contents
1 Operations
1.1 Monitor images on a PC
The following are descriptions of how to monitor images from the camera on a PC.
1.1.1 Monitor images from a single camera
1. Start up the web browser.
2. Enter the IP address designated using the “IP Setting Software” in the address box of the browser.
• Example when entering an IPv4 address: http://URL registered using IPv4 address
http://192.168.0.10/
• Example when entering an IPv6 address: http://[URL registered using IPv6 address]
http://[2001:db8::10]/
<Example of IPv4 access>
<Example of IPv6 access>
IMPORTANT
• When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
• When the PC is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
Note
• Refer to “2.8.4 Access the camera using the HTTPS protocol (for pre-installed certificate)” and
“2.8.5 Access the camera using the HTTPS protocol (for CA Certification)” for further information
about the case in which “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of
the “Network” page (®“2.8.1 Configure the network settings [Network]”).
Operating Instructions 9
1 Operations
3. Press the [Enter] key on the keyboard.
→ The window with the user name and password entry fields will be displayed.
Note
• When “Off” is selected for “User auth.”, the authentication window will not be displayed before
displaying live images for the user name and password entries.
4. Click the [OK] button after entering the user name and the password.
→ The “Live” page will be displayed. Refer to “1.1.2 About the “Live” page” for further information about
the “Live” page.
10 Operating Instructions
1 Operations
IMPORTANT
• It is recommended to change the password periodically.
• When displaying multiple H.265 (or H.264) images on a PC, images may not be displayed depending
on the performance of the PC.
Note
• The maximum number of concurrent access user is 14 including users who is receiving H.265 (or H.
264) images and users who are receiving JPEG images. Depending on the set values for “Bandwidth
control(bit rate)” and “Max bit rate (per client)*”, the maximum concurrent access number may be 14
or less users. When 14 users are concurrently accessing, the access limit message will be displayed
for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of
“Stream”, only the first user who accessed to monitor H.265 (or H.264) images will be included in the
maximum number. The second and subsequent users who are monitoring H.265 (or H.264) images
will not be included in the maximum number.
• When performing a recording of a stream with a high bit rate on the SD memory card, there may be
cases where live image of the same stream cannot be displayed.
When it is necessary to display the live images of the stream, improve by performing either of the
following.
– Lower the bit rate of the stream being recorded on the SD memory card.
– Monitor live images of other stream or JPEG live images.
• The maximum refresh interval of JPEG(1) will be as follows.
– When 30 fps is set for [Image capture mode], the maximum refresh interval will be 10 fps.
– When 25 fps is set for [Image capture mode], the maximum refresh interval will be 8.3 fps.
• If you set the “Stream transmission” (®“Stream(1)/ Stream(2)/ Stream(3)”) to “On”, an H.265 (or H.
264) image will be displayed based on the settings of the “Stream encoding format”. If you set the
“Stream transmission” (®“Stream(1)/ Stream(2)/ Stream(3)”) to “Off”, a JPEG image will be displayed.
A JPEG image can be displayed even if the “Stream transmission” is set to “On”, but in that case, the
refresh interval of the JPEG image will be restricted as follows.
Even when “Off” is set for “Stream transmission”, the maximum refresh interval of JPEG(1) will be 10
fps in the 30 fps mode and 8.3 fps in the 25 fps mode.
When “16:9 mode (2688x1520 30fps mode)” or “16:9 mode (2688x1520 25fps mode)” is selected for
“Image capture mode”, JPEG(2) is not available.
Image capture mode
Stream transmission
On Off
16:9 mode(30fps
mode)
max. 3 fps max. 30 fps
16:9 mode
(2688x1520 30fps
mode)
U154x
U254x
U114x
U214x
max. 3 fps max. 10 fps
4:3 mode(30fps mode) max. 3 fps max. 30 fps
16:9 mode(25fps
mode)
max. 3.1 fps max. 25 fps
Operating Instructions 11
1 Operations
16:9 mode
(2688x1520 25fps
mode)
U154x
U254x
U114x
U214x
max. 3.1 fps max. 8.3 fps
4:3 mode(25fps mode) max. 3.1 fps max. 25 fps
• The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.
12 Operating Instructions
1 Operations
1.1.2 About the “Live” page
Note
• The buttons and setting items displayed on the “Live” page can be changed depending on the user
rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”.
(®“2.7.1 Configure the settings relating to the user authentication [User auth.]”)
A
C
E
J
K
D
G
F
R
H
I
M N O P Q
L
[select language] pull-down-menu
The camera’s display language can be selected. The default language can be set in the [Menu language]
in the [Basic] settings. (“®2.4.1 Configure the basic settings [Basic]”)
[Login] button
This button is displayed when “User auth.” is “On” and a person other than the administrator logs in, or
when “User auth.” is “Off” and “Guest User” is set to “Use”. (®“2.7.1 Configure the settings relating to the
user authentication [User auth.]”)
Even in the above case, the [Login] button will not be displayed if “Host auth.” is set to “On”, and the camera
browser is opened from a host with administrator rights.
B
If login fails, close all the browsers, open the “Live” page and login once again.
[Setup] button
*1
Displays the setup menu.
[Live view] pull-down menu
You can select and switch to the image to be displayed in the main area from the following:
Stream(1)/Stream(2)/Stream(3)/JPEG(1)/JPEG(2)
The image in the main area is displayed based on the contents set in Stream(1) – (3) (®“Stream(1)/
Stream(2)/ Stream(3)”), JPEG(1) – (2) (®“JPEG”).
Note
• When the image capture size is larger than “1280´960” or “1280´720”, the image may become
smaller than the actual size depending on the window size of the web browser.
Operating Instructions 13
1 Operations
Stream information display
Displays the setup for stream encoding format, image capture size, bit rate, and frame rate for the live view
of a stream.
Note
• Displays the values set in the stream. The actual bit rate and frame rate vary depending on the
network environment and the used PC.
[Refresh interval] pull-down menu
This pull-down menu will be displayed only when a JPEG image is displayed. Use it to select the display
method of the JPEG image.
• MJPEG: Uses viewer software to display JPEG images successively as MJPEG (Motion JPEG). Not
available if the viewer software is not installed.
• Refresh interval : 1s/Refresh interval : 3s/Refresh interval : 5s/Refresh interval : 10s/Refresh
interval : 30s/Refresh interval : 60s: Refreshes JPEG format (still images) images at the specified
interval.
Note
• Depending on the network environment or the PC used, JPEG format (still images) images may
not be refreshed at the specified interval.
[Zoom] buttons
Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View
4S”.
• [x1] button: The images in the main area will be displayed at x1.
• [x2] button: The images in the main area will be displayed at x2.
• [x4] button: The images in the main area will be displayed at x4.
Note
• When displaying in the JPEG format (still image), the electronic zoom will become inoperable.
[Brightness] buttons
*2
The brightness is adjustable from 0 to 255. Click the
button to make the image brighter, or click the
button to make the image darker. If you click the [Normal] button, the display will be reset to default.
[Rec. on SD] button
*2
The [Rec. on SD] button will be displayed only when “Manual” is selected for “Save trigger” on the [SD
memory card] tab. (®[Save trigger])
Click this button to manually record images on the SD memory card. Refer to “1.3 Record images on the
SD memory card manually” for descriptions of how to manually record images on the SD memory card.
[Log/Play] button
When the [Log/Play] button is clicked, the log list will be displayed and images saved on the SD memory
card can be played.
Refer to “1.5 Display the log list” for further information about the log list and for how to play images on
the SD memory card.
[Viewer software] button
Starts installation of the viewer software for display. This button will not be available if the viewer software
is already installed on the PC, or if the “Automatic installation” of the [Viewer software
(nwcv4Ssetup.exe)] in the [Basic] tab is set to “Off”. (®[Viewer software (nwcv4Ssetup.exe)] - [Automatic
installation])
Camera title
The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®[Camera title])
Support button
When this button is clicked, the support site will be displayed in a newly opened window. This website
contains technical information, FAQ, and other information.
Alarm occurrence indication button
*2
When an alarm occurs, the display flashes. When this button is clicked, the button will disappear.
14 Operating Instructions
1 Operations
Note
• Since the blinking of the alarm occurrence indication button is not coupled to recording images to
the SD memory card, forwarding E-mails, or other operations, check the settings of each operation
separately.
Full screen button
Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed
in the main area is smaller than the main area, the image is displayed corresponding to its image capture
size. If the full screen button is clicked once when images are displayed corresponding to their image
capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image
in full screen, press the [Esc] key on the PC keyboard or select [Back] from the right-click menu displayed
when the mouse is right-clicked.
Snap shot button
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window.
When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the
image on the PC by selecting “Save” from the displayed pop-up menu.
When “Print” is selected, printer output is enabled.
Note
• If the viewer software is not installed, “Save” and “Print” will not be displayed in the pop-up menu.
• The following settings may be required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted windows. After
registration, close the web browser, and then access the camera again.
• When it takes longer than the specified period to obtain the snap shot picture due to the network
environment, the snap shot picture may not be displayed.
• If the image capture size specified for JPEG cannot be obtained, JPEG images are displayed with
the image capture size that could be obtained.
Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image
size may differ from the captured sized.
SD recording status indicator
The status of the SD recording can be checked with this indicator.
When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD
recording stops.
This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup
menu. (®“2.4.2 Configure the settings relating to the SD memory card [SD memory card]”)
Main area
Images from the camera will be displayed in this area.
The current time and date will be displayed according to the settings configured for “Time display format”
and “Date/time display format”. (®“2.4.1 Configure the basic settings [Basic]”)
In addition, when being adjusted, the status of brightness (®[Brightness status display]) will be displayed
as well as the characters configured for “Camera title on screen” (®[Camera title on screen]). The number
of lines for the display is 2.
A zoom operation can be performed using the mouse wheel.
When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera will
move to locate the clicked point at the center of the main area.
Note
• When the camera is operated by a user with a low access level, images displayed on the screen
may be changed temporarily. This does not affect operation of the camera.
• Depending on the PC in use, screen tearing* may occur when the shooting scene drastically
changes due to the GDI restrictions of the OS.
Operating Instructions 15
1 Operations
*A phenomenon in which portions of the screen are displayed out of alignment.
*1
Only operable by users whose access level is “1. Administrator”.
*2
Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User
auth.” (®“2.7.1 Configure the settings relating to the user authentication [User auth.]”)
16 Operating Instructions
1 Operations
1.2 Monitor images on a mobile terminal/tablet
device
1.2.1 Monitor images on a mobile terminal (including
smartphones)
It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG
or JPEG) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display
the latest image.
The compatible mobile terminals are shown as follows. (As of September, 2021)
– iPad, iPhone (iOS 8 or later)
– Android™ mobile terminals
When an Android terminal is used, an MJPEG format image is displayed by the Firefox
®
browser, and a JPEG
format image is displayed by the standard browser.
IMPORTANT
• When the authentication window is displayed, enter the user name and password.
To enhance the security, it is recommended to change the password periodically. (®“2.7.1 Configure
the settings relating to the user authentication [User auth.]”)
Note
• It is necessary to configure the network settings of the mobile terminal in advance to connect to the
Internet and monitor images from the camera. (®“2.8 Configuring the network settings [Network]”)
1. Access to “http://IP address/cam”
*1
or “http://Host name registered in the DDNS server/cam”
*2
using a
mobile terminal.
→ Images from the camera will be displayed.
B
A
Live images area
Displays images from the camera.
Operation buttons area
Buttons to operate functions are displayed.
Note
• The operations button displayed on the mobile terminal screen may not be available depending on
the user rights and access level of the accessing user. To display the operations button, it is
Operating Instructions 17
1 Operations
necessary to set the user rights and access level (“User auth.” in “User mng.”). (®“2.7.1 Configure
the settings relating to the user authentication [User auth.]”)
2. Click the button of the function that you want to operate.
B
Resolution control
The resolution can be changed by selecting a resolution setting from the buttons.
Images are displayed in the image capture size selected in “JPEG(1)” or “JPEG(2)” of [JPEG] on the
[Image] tab.
However, the images of the image capture size of “2560´1440”
U154x
U254x
U114x
U214x
cannot be displayed.
Note
• You can change the image size displayed on the mobile terminal by accessing the following addresses.
– Large display: http://IP address/cam/dl
– Medium display: http://IP address/cam/dm
– Small display: http://IP address/cam/ds
• When the resolution is changed by the resolution control, the displayed resolution changes but the
image size remains the same.
• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
cam”
*1
in the address box of the browser. When using the DDNS function, access to “http://Host name
registered in the DDNS server: (colon) + port number/cam”
*2
.
• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,
enter as follows.
“https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server:
(colon) + port number/cam”
• When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the mobile terminal in use, password entry may be required each time the
screen is switched.
• It is impossible to receive audio using a mobile terminal. [WV-U11300-V2] [WV-U21300-V2L]
• Depending on the mobile terminal in use, larger size images may not be displayed. In this case,
selecting a setting close to the lowest quality setting for “Image quality setting” of
“JPEG” (®“2.5.2 Configure the settings relating to JPEG images [Image]”) may sometimes solve this
problem.
18 Operating Instructions
1 Operations
• Depending on the mobile terminal in use or its contract plan, it may be impossible to access.
*1
IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same
LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.
*2
Only when accessing the camera via the Internet.
1.2.2 Monitor images on a tablet device
It is possible to connect to the camera using a tablet device via the Internet and monitor images (MJPEG or
JPEG) from the camera on the screen of the tablet device. It is also possible to refresh images to display the
latest image.
The compatible mobile terminals are shown as follows. (As of September, 2021)
– iPad, iPhone (iOS 8 or later)
– Android™ mobile terminals
When an Android terminal is used, an MJPEG format image is displayed by the Firefox
®
browser, and a JPEG
format image is displayed by the standard browser.
IMPORTANT
• When the authentication window is displayed, enter the user name and password.
To enhance the security, it is recommended to change the password periodically. (®“2.7 Configure
the settings relating to the authentication [User mng.]”)
Note
• It is necessary to configure the network settings of the tablet device in advance to connect to the Internet
and monitor images from the camera. (®“2.8 Configuring the network settings [Network]”)
• Depending on the device model, the same screen as the PC may be displayed. In that case, access
to “http://IP address/live/tab.html” or “http://Host name registered in the DDNS server/live/tab.html”.
1. Access to “http://IP address/” or “http://Host name registered in the DDNS server/” using a tablet device.
→ Images from the camera will be displayed.
B C D
G
H
I
J
K
L
M
N
Setup menu
E
A
F
[Setup menu] button
*1
Displays the setup menu.
Operating Instructions 19
1 Operations
Camera title
The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®[Camera title])
Alarm occurrence indication button
*2
When an alarm occurs, the display flashes. When this button is clicked, this button will disappear.
(®“1.4 Action at an alarm occurrence”)
Note
• Since the blinking of the alarm occurrence indication button is not coupled to recording images
to the SD memory card, forwarding E-mails, or other operations, check the settings of each
operation separately.
SD recording status indicator
The status of the SD recording can be checked with this indicator. When the SD recording starts, the
SD recording status indicator will light red. It will go off when the SD recording stops.
This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup
menu. (®“2.4.2 Configure the settings relating to the SD memory card [SD memory card]”)
Main area
The live images from the camera will be displayed in this area.
Remaining capacity
Displays the remaining capacity and total capacity of the SD memory card.
Super Dynamic setting
Select “On” or “Off” to determine whether or not to activate the super dynamic function. Refer to the
description “Super Dynamic function” (®“Super Dynamic(SD)”) about the super dynamic function.
On: The super dynamic function will work.
Off: The super dynamic function will not work.
Default: On
Note
• When the following are observed depending on the light condition, select “Off” for “Super
Dynamic(SD)”.
– When flickering appears or the color changes on the screen
– When noise appears in the brighter area on the screen
[Light control mode] pull-down menu
Select the light control mode from the following.
Indoor scene (50 Hz)/Indoor scene (60 Hz): The shutter speed will automatically be adjusted to
prevent flicker caused by fluorescent light. Select 50 Hz or 60 Hz corresponding to the location where
the camera is in use.
ELC: Uses shutter speed adjustment to control light.
Default: ELC
Note
• When 25fps mode is selected for [Image capture mode], “Indoor scene (60 Hz)” is not available.
Image rotation
Sets whether or not to rotate the image.
0 °(Off): Do not rotate the image.
90 °: Rotate the image 90 degrees.
180 °(Upside-down): Flip the image upside down.
270 °: Rotate the image 270 degrees.
Default: 0 °(Off)
IMPORTANT
• The position shifts if the image rotation setting is changed when the following area settings are
configured. Therefore, configure the settings for each area after configuring the image rotation.
– Mask area (®“2.5.4.2 Set mask areas”)
20 Operating Instructions
1 Operations
– Privacy zone (®“2.5.4.5 Configure the settings relating to the privacy zone (“Privacy
zone” setup menu)”)
– VMD area (®“2.6.4 Set the VMD areas [VMD area]”)
– SCD area (®“2.6.6 Set the SCD areas [SCD area]”)
– VIQS area (®“2.5.4.7 Configure the VIQS area”)
• If “90 °” or “270 °” is selected for [Image rotation], depending on the [Character size] setting
and the number of characters used, characters displayed on the screen may be cut off.
• When [Image rotation] is set to “90 °”, “270 °”, the position that can be set in [Date/time
position] and [Camera title position] is restricted to “Upper left” and “Lower left”.
Note
• When [4:3 mode(30fps mode)] or [4:3 mode(25fps mode)] is selected for [Image capture
mode], “90 °” and “270 °” cannot be selected for [Image rotation].
U153x
U253x
U113x
U213x
• When [Image capture size] of any of JPEG(1), JPEG(2), Stream(1), Stream(2) and
Stream(3) is set to “320x180”, “90 °” and “270 °” will become unavailable for [Image rotation].
Manual zoom adjustment
Adjust the zoom manually.
[-]: Adjust the zoom (magnification) up to 1.0 time in the “Wide” side.
[´1]: Make the zoom (magnification) 1.0 times.
[+]: Adjust the zoom (magnification) to the “Tele” side.
Note
[WV-U2542LA] [WV-U2532LA] [WV-U1542LA] [WV-U1532LA] [WV-U2142LA] [WV-U2132LA]
[WV-U1142A] [WV-U1132A] [WV-U11300-V2] [WV-U21300-V2L]
• The camera switches between optical zoom and extra optical zoom depending on the zoom
ratio. The supported optical zoom and extra optical zoom ratios vary depending on the model
and the selected image capture mode.
• When “Image capture size” is set to “640x360” or a higher resolution, image quality may
deteriorate depending on the zoom ratio. For further information, refer to our website <Control
No.: C0124>.
[WV-U2540LA] [WV-U2530LA] [WV-U2140LA] [WV-U2130LA] [WV-U1130A]
• The maximum zoom ratio for extra zoom varies depending on the model and the selected
[Image capture mode].
• Refer to the Important Information for more information about the maximum zoom ratio.
IMPORTANT
[WV-U2542LA] [WV-U2532LA] [WV-U1542LA] [WV-U1532LA] [WV-U2142LA] [WV-U2132LA]
[WV-U1142A] [WV-U1132A] [WV-U11300-V2] [WV-U21300-V2L]
• If extra optical zoom is configured after configuring settings for the mask area, privacy zone,
VMD area, SCD area and VIQS area, the configured areas for those settings may move out of
alignment. Therefore, perform the setting for extra optical zoom function before other settings.
[WV-U2540LA] [WV-U2530LA] [WV-U2140LA] [WV-U2130LA] [WV-U1130A]
• The extra zoom function may not be activated on the appropriate position if the setting for the
function is performed after the settings for the privacy zone, VMD area, SCD area, or VIQS
area. Therefore, configure each area's settings after configuring the extra zoom settings.
• Configure mask area settings with a zoom ratio of x1.0. The mask area operates in the mask
position of zoom ratio of x1.0 even after extra zoom settings.
Manual focus adjustment [WV-U2542LA][WV-U2532LA][WV-U1542LA][WV-U1532LA]
[WV-U2142LA][WV-U2132LA][WV-U1142A][WV-U1132A][WV-U11300-V2][WV-U21300-V2L]
Adjust the focus manually.
[Near]: Adjust the focus in the “near” direction.
Operating Instructions 21
1 Operations
[Reset]: Return focus to initial setting.
[Far]: Adjust the focus in the “far” direction.
Note
• One-click of the [Near] or [Far] button is a fine adjustment, and it can look like there is no change
in the focus. To shift the focus point largely, keep the button pressed.
Auto focus [WV-U2542LA][WV-U2532LA][WV-U1542LA][WV-U1532LA][WV-U2142LA]
[WV-U2132LA][WV-U1142A][WV-U1132A][WV-U11300-V2][WV-U21300-V2L]
[Excute]: When you press the button, the auto focus function works andautomatically adjusts the focus
to the subject in the center area of the screen.
IMPORTANT
• With “16:9 mode(30fps mode)” or “16:9 mode (2688x1520 30fps mode)” selected for “Image
capture mode”, if “Auto focus” is executed during slow shutter operation at night while a value
longer interval than “Max.1/30s” (Max.2/30s, Max.4/30s, Max.6/30s, Max.10/30s, or Max.
16/30s) is selected for “Maximum shutter”, completing auto focus may take a long time.
• With “16:9 mode(25fps mode)” or “16:9 mode (2688x1520 25fps mode)” selected for “Image
capture mode”, if “Auto focus” is executed during slow shutter operation at night while a value
longer interval than “Max.1/25s” (Max.2/25s, Max.4/25s, Max.6/25s, Max.10/25s, or Max.
16/25s) is selected for “Maximum shutter”, completing auto focus may take a long time.
• In the following locations or with the following subjects, the focus may not be able to be
automatically adjusted. In this case, manually adjust the focus.
– when the subject moves a lot
– when there are large changes to the lighting intensity
– when the light level is low
– when the subject or location is extremely bright or reflective
– when viewing through windows
– when the dome cover is in a location where it can easily become dirty
– locations where there is not much contrast such as a white wall
– when there is harsh flickering
• When images in the near-infrared light area change from color to black & white, images may
be out of focus due to the nature of optical properties. In this case, the focus can automatically
be corrected by selecting “Auto” or “Preset” for “Adjusting method” (the focus will not
automatically be adjusted according to the illumination level change once the focus is
corrected).
[Brightness adjustment] button
Adjust the brightness.
Click the [+] button to make the image brighter.
Click the [-] button to make the image darker.
Click the [Reset] button to reset to the default brightness setting.
[Close] button
Close the setup menu.
Note
• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number”
*1
in
the address box of the browser. When using the DDNS function, access to “http://Host name registered
in the DDNS server: (colon) + port number”
*3
.
• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,
enter as follows.
“https://IP address: (colon) + port number” or “https://Host name registered in the DDNS server: (colon)
+ port number”
*3
22 Operating Instructions
1 Operations
• When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the mobile terminal in use, password entry may be required each time the
screen is switched.
• It is impossible to receive audio using a tablet device. [WV-U11300-V2] [WV-U21300-V2L]
• Depending on the tablet device in use, larger size images may not be displayed. In this case, selecting
a setting close to the lowest quality setting for “Image quality setting” of “JPEG” (®“2.5.2 Configure
the settings relating to JPEG images [Image]”) may sometimes solve this problem.
• Depending on the tablet device in use or its contract plan, it may be impossible to access.
*1
Only operable by users whose access level is “1. Administrator”.
*2
Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®[User
auth.])
*3
Only when accessing the camera via the Internet.
Operating Instructions 23
1 Operations
1.3 Record images on the SD memory card manually
Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable
only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup
menu. (®[Save trigger])
It is possible to select “Stream(1)”, “Stream(2)”, or “Stream(3)” on “Recording format” of the setup menu.
(®“Recording stream”) When “Stream(1)”, “Stream(2)”, or “Stream(3)” is selected, video data are recorded.
1. Display the “Live” page. (®“1.1.1 Monitor images from a single camera”)
2. Click the [Rec. on SD] button.
→ The SD recording window will open.
3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator
will light red (®“1.1.2 About the “Live” page”) while images are being recorded on the SD memory card.
The image saving interval can be configured on the [SD memory card] tab of the “Basic” page.
(®“2.4.2 Configure the settings relating to the SD memory card [SD memory card]”)
4. Click the [Stop] button to stop saving images on the SD memory card.
® The SD recording status indicator will turn off.
5. Click the [Close] button to close the window.
Note
• When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may
not start. In this case, click the [Start] button again.
24 Operating Instructions
1 Operations
1.4 Action at an alarm occurrence
The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.
1.4.1 Alarm type
• VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.
*VMD stands for “Video Motion Detection”.
• SCD alarm: When scene change is detected in the set SCD* area, the alarm action will be performed.
*SCD stands for “Scene Change Detection”.
• Command alarm: When a TCP alarm notification is received from the connected device via a network,
the alarm action will be performed.
1.4.2 Action at an alarm occurrence
Display the alarm occurrence indication button on the “Live” page
The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence.
(®“1.1.2 About the “Live” page”)
IMPORTANT
• When “Polling(30s)” is selected for “Status update mode” (®“2.4.1 Configure the basic settings
[Basic]”), the Alarm occurrence indication button will be refreshed in 30-second intervals. For this
reason, it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed
on the “Live” page at an alarm occurrence.
Save images on the SD memory card
When an alarm occurs, images (H.265) will be saved on the SD memory card. The settings to save images
on the SD memory card can be configured on the [SD memory card] tab (®“2.4.2 Configure the settings
relating to the SD memory card [SD memory card]”) of the “Basic” page and the [Alarm] tab of the “Alarm”
page. (®“2.6.2 Configure the settings relating to the camera action on alarm occurrence [Alarm]”)
Notify of alarm occurrences by E-mail
Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses
registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. The settings for
alarm E-mail can be configured in the “Alarm E-mail notification” section on the [Alarm] tab of the “Alarm” page
(®“2.6.2 Configure the settings relating to the camera action on alarm occurrence [Alarm]”) and the
[Advanced] tab of the “Network” page (®“2.8.2.1 Configure the settings related to sending E-mails”).
Notify of alarm occurrences to the designated addresses (TCP alarm
notification)
This function is available only when our device, such as the network disk recorder, is connected to the system.
When “On” is selected for “TCP alarm notification”, the connected our device will be notified that the camera
is in the alarm state. The settings for TCP alarm notification can be configured in the “TCP alarm
notification” section of the [Notification] tab of the “Alarm” page. (®“2.6.7.1 Configure the settings relating to
TCP alarm notification”)
Operating Instructions 25
1 Operations
Notify of alarm occurrences to the designated HTTP server (HTTP alarm
notification)
Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance.
Up to 5 HTTP servers can be registered as recipients of alarm notifications. The URL sent to HTTP servers
with alarm notifications can be specified. The settings for HTTP alarm notification can be configured on the
[Notification] tab of the “Alarm” page. (®“2.6.7.2 Configure the settings relating to HTTP alarm notification”)
26 Operating Instructions
1 Operations
1.5 Display the log list
The history of various logs will be displayed in list form.
• Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image
recording period and the alarm type will be displayed.
• Manual/Schedule log: Logs filed when images have been recorded manually or during the period of the
schedule, and the image recording period will be displayed.
1. Display the “Live” page.
Operating Instructions 27
1 Operations
2. Click the [Log/Play] button.
→ The log list will be displayed in a newly opened window (log list window).
A
B
C
E
D
IMPORTANT
• Only a single user can operate the log list window. Other users cannot access the log list window.
Time
Displays the time period of the data recorded on the SD memory card.
Event
Select a log type to display on the log list.
• All: All logs will be displayed.
• Select: Only the logs of the selected log type will be displayed.
– Alarm log: The log when an alarm is detected will be displayed.
– Manual/Schedule log: Manual and Schedule logs will be displayed.
• Default: All
Recording time
Configure the time period of logs displayed on the log list.
• From: Configure the starting period of logs displayed on the log list.
– First recording: Displays from the first log recorded on the SD memory card.
– Today: Displays the logs recorded today.
– Yesterday: Displays the logs recorded from yesterday to the present day.
28 Operating Instructions
1 Operations
– Last 7 days: Displays the logs recorded from 6 days ago to the present day.
– Last 30 days: Displays the logs recorded from 29 days ago to the present day.
– Date/time: Displays the logs recorded from the entered date and time on “Date/time” box.
• To: Configure the ending period of logs displayed on the log list when “First recording” or “Date/time”
is selected for “From”.
– Last recording: Displays until the last log recorded on the SD memory card.
– Date/time: Displays the logs recorded until the entered date and time on “Date/time” box.
[Search] button
Searches for logs according to the conditions specified in “Event” and “Recording time”.
The search result will be displayed on the log list.
Log list
Displays the log search results.
You can play back recorded data by clicking on the time or duration of the recorded data displayed under
[Time & date] and [Duration].
•
(Top) button: Click this button to display the log listed at the top.
• (Prev. page) button: Click this button to display the previous page of the log list.
• (Next page) button: Click this button to display the next page of the log list.
•
(Last) button: Click this button to display the log listed at the bottom.
• [Time & date]: Time and date when each log has been recorded will be displayed.
Note
• When “Off” is selected for “Time display format”, the alarm occurrence times are displayed in
24 hour time format.
• The recording timing of logs is as follows.
– Alarm log: Alarm occurrence time and date will be filed as a log.
– Manual/Schedule log: Time and date when recording onto the SD memory card started
manually or by schedule settings will be filed as a log. When images are recorded
sequentially, logs will be filed every hour from the time when recording starts.
• [Duration]: Displays the period of time that the data has been recorded on the SD memory card.
• [Event]: The event type will be displayed.
– MN/SC: Log by “Manual/Schedule”
– VMD: Alarm by VMD alarm
– SCD: Alarm by SCD alarm
– COM: Alarm by command alarm
• [SD memory card]: Available capacity and the original capacity of the SD memory card will be
displayed.
•
(Delete) button: Deletes log lists from all pages. When logs are searched for, only the searched
logs are deleted. Images associated with deleted logs will also be deleted.
IMPORTANT
• If there are many recorded data files on the SD memory card, it may take time to delete all of
them. (For example, when the total size is 1 GB, it may take about 1 hour to delete the files.)
In this case, format the SD memory card. However, please note that formatting will delete all
of the files on the SD memory card.
• In the process of the deletion, “Alarm” and “Manual/Schedule” cannot be operated.
Operating Instructions 29
1 Operations
• Do not turn off the power of the camera until the deletion is complete. When the power of the
camera is turned off in the process of the deletion, some images may remain on the SD memory
card. In this case, click the
button on the same log list window used to delete the logs.
• (Download) button: Click this button to download all logs of the selected log list onto the PC.
Note
• The following settings may be required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted windows.
After registration, close the web browser, and then access the camera again.
• Up to 50,000 logs will be downloaded to the SD memory card. When more than 50,000 logs
are filed, the older logs will be overwritten by the newer logs. In this case, the oldest log is the
first to be overwritten.
If there are many logs, it may take time to download the logs.
•
(Close) button: Click this button to close the log list window.
30 Operating Instructions
1 Operations
1.6 Playback of images on the SD memory card
When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page.
When images associated with the clicked time and date are on the SD memory card, the first image of them
will be displayed.
IMPORTANT
• Refresh interval of images may become slow during playback or download.
• When many images are saved on the SD memory card, it may take time to display images on the
“Playback” page.
• When the aspect ratio is “4:3”, images will be displayed in VGA size on the “Playback” page regardless
of the image capture size of the images saved on the SD memory card. When the aspect ratio is
“16:9”, images will be displayed in “640´360” on the “Playback” page regardless of the image capture
size of the images saved on the SD memory card.
Therefore, images may look coarse on the “Playback” page.
• The playback refresh interval may become slower when recording data to the SD memory card.
1.6.1 Playback “Stream(1)”/“Stream(2)”/“Stream(3)” images
saved to the SD memory card
IMPORTANT
• Depending on the network environment, download of video data may fail. If downloading failed while
playing images, you may be able to download images after stopping the currently played images and
starting the download again.
• Depending on the network environment and status of the camera, you may not be able to operate each
operation on this screen consecutively.
A
Operating Instructions 31
1 Operations
Slider bar
By operating the slider bar, you can select where to start playing images from. The slider bar can only be
used before playing images, or when playing is paused or stopped.
(PAUSE) button
Playback will be paused when this button is clicked during playback.
(PLAY) button
When this button is clicked, recorded data will be played.
(FF) button
Each time this button is clicked, the playback speed will change. When the button is clicked during fast
playback, playback speed will return to the normal playback speed.
Note
• The maximum speed of the fast playback varies depending on the setting of “Bit rate” - “Stream
recording” of the SD memory card.
(5s backward) button
Each time this button is clicked, the recorded data goes back by 5 seconds and starts playing.
(5s forward) button
Each time this button is clicked, the recorded data goes forward by 5 seconds and starts playing.
(STOP) button
Playback will stop and the “Playback” window will turn to the “Live” page.
[Time & date]
Time and date when each log has been recorded will be displayed.
[Duration]
Displays the period of time that the data has been recorded on the SD memory card.
[Event]
The event type will be displayed.
• MN/SC: Log by “Manual/Schedule”
• VMD: Alarm by VMD alarm
• SCD: Alarm by SCD alarm
• COM: Alarm by command alarm
(Start) button
The selected image will be downloaded onto the PC.
Before downloading images, designate the destination directory in advance. (®“2.4.3 Configure the directory
of the PC that images will be downloaded to [Log]”)
The message window will be displayed to ask if it is OK to start download when the
button is clicked. Click
the [OK] button.
32 Operating Instructions
1 Operations
Note
• The image playing screen cannot be operated while downloading. Perform operations after the
downloading is completed.
• When the [Cancel] button is clicked in the process of the download, the download will be canceled. In
this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC.
• Video data are saved in the files of approx. 20 MB. When the file size of video data is more than 20
MB, two or more files will be downloaded.
• For information on playing back H.265 video data, refer to the following our website below.
https://i-pro.com/global/en/surveillance/training_support/support/technical_information <Control No.:
C0303>
Operating Instructions 33
1 Operations
2 Settings
2.1 About the network security
2.1.1 Equipped security functions
The following security functions are featured in this camera.
Access restrictions by the host authentication and the user authentication
It is possible to restrict users from accessing the camera by setting the host authentication and/or the user
authentication to “On”. (®“2.7.1 Configure the settings relating to the user authentication [User auth.]”,
“2.7.2 Configure the settings relating to the host authentication [Host auth.]”)
Access restrictions by changing the HTTP port
It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number.
(®“Common”)
Access encryption by the HTTPS function
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS
function. (®“2.8.2.4 Configure the HTTPS settings”)
IMPORTANT
• Design and enhance security countermeasures to prevent leakage of information such as image data,
authentication information (user name and password), alarm E-mail information, DDNS server
information, etc. Perform the countermeasure such as access restriction (using the user authentication)
or access encryption (using the HTTPS function).
• After the camera is accessed by the administrator, make sure to close the browser for added security.
• Change the administrator password periodically for added security.
• When using the SNMP function with SNMPv1/v2, do not set a community name that can easily be
guessed. (Example: public)
Use of an easily guessable community name may result in leakage of status information of this product
on the network or being used as a stepping stone for illegal access to other devices.
Note
• When user authentication (authentication error) has failed to pass 8 times within 30 seconds using the
same IP address (PC), access to the camera will be denied for a while.
34 Operating Instructions
2 Settings
2.2 Display the setup menu from a PC
The settings of the camera can be configured on the setup menu.
IMPORTANT
• The setup menu is only operable by users whose access level is “1. Administrator”. Refer to
“2.7.1 Configure the settings relating to the user authentication [User auth.]” for how to configure the
access level.
2.2.1 How to display the setup menu
1. Display the “Live” page. (®“1.1.1 Monitor images from a single camera”)
2. Click the [Setup] button on the “Live” page.
→ The setup menu will be displayed. Refer to “2.2.3 About the setup menu window” for further information
about this menu.
2.2.2 How to operate the setup menu
BA
Menu buttons
Setup page
1. Click the desired button in the frame on the left of the window to display the respective setup menu.
When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click
the desired tab to display and configure the setting items relating to the name of the tab.
2. Complete each setting item displayed in the frame on the right of the window.
3. After completing each setting item, click the [Set] button to apply them.
Operating Instructions 35
2 Settings
IMPORTANT
• When there are two or more [Set], [Register], and [Execute] buttons on the page, click the respective
button to the edited setting item.
<Example>
A
B
C
D
When completing the setting items in field
A, click the [Set] button (B) below field (A).
The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked.
In the same manner as above, click the [Set] button (D) below field C when completing the setting
items in field C.
36 Operating Instructions
2 Settings
2.2.3 About the setup menu window
L
M
B
A
C
E
D
F
H
I
J
K
G
[Setup] button
Display the “Setup” page.
[Live] button
Display the “Live” page.
[Easy Setup] button
Displays the “Easy Setup” page. The “Easy Setup” page is used to set the connectivity to the Internet, as
well as to set event actions such as alarm settings and camera action on alarm. (®“2.3 Use Easy Setup
[Easy Setup]”)
[Basic] button
Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings
relating to the SD memory card can be configured on the “Basic” page. (®“2.4 Configure the basic settings
of the camera [Basic]”)
[Image] button ([Image/Audio] button [WV-U11300-V2] [WV-U21300-V2L])
Displays the “Image” page (“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L]). The settings relating
to image quality, image capture size, etc. of JPEG/H.265/H.264 camera images can be configured on the
“Image” page (“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L]). (®“2.5 Configure the settings
relating to images [Image] (Configure the settings relating to images and audio [Image/Audio]
[WV-U11300-V2] [WV-U21300-V2L])”)
Operating Instructions 37
2 Settings
[Alarm] button
Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action
at an alarm occurrence, the alarm occurrence notification, the VMD area settings and the SCD area settings
can be configured on the “Alarm” page. (®“2.6 Configure the alarm settings [Alarm]”)
[User mng.] button
Displays the “User mng.” page. The settings relating to the authentication such as users and PC restrictions
for accessing the camera can be configured on the “User mng.” page. (®“2.7 Configure the settings
relating to the authentication [User mng.]”)
[Network] button
Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS),
SNMP (Simple Network Management Protocol), the NTP server, and QoS can be configured on the
“Network” page. (®“2.8 Configuring the network settings [Network]”)
[Schedule] button
Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to
activate the VMD function and the SCD function. (®“2.9 Configure the settings relating to the schedules
[Schedule]”)
[Maintenance] button
Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of
the setup menu can be carried out on the “Maintenance” page. (®“2.10 Maintenance of the camera
[Maintenance]”)
[Support] button
Displays the “Support” page. The “Support” page contains methods to display our support website.
(®“2.11 Display our support website [Support]”)
Camera title
The title of the camera whose settings are currently being configured will be displayed.
Setup page
Pages of each setup menu will be displayed. There are tabs for some setup menus.
The bottom of the settings page has been omitted.
38 Operating Instructions
2 Settings
2.3 Use Easy Setup [Easy Setup]
The “Easy Setup” page uses simple operations to set the following:
– Make the camera image available on the Internet
– Set event actions such as recording of a schedule/alarm to the SD memory card
The “Easy Setup” page consists of the [Internet] tab and [Event action] tab.
2.3.1 Configure the Internet settings [Internet]
Click the [Internet] tab of the “Easy Setup” page. (®For menu display and how to operate, refer to “2.2.1 How
to display the setup menu”, “2.2.2 How to operate the setup menu”)
The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the
Internet can be configured on this page.
[UPnP (Auto port forwarding)]
Select “On” or “Off” to determine whether or not to use the port forwarding function of the router.
To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled.
• Default: Off
Note
• Due to auto port forwarding, the port number may sometimes be changed. When the number is
changed, it is necessary to change the port numbers registered in the PC and recorders, etc.
• The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not
supported.
• To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,
and check that the “Enable” is displayed for “Status” of “UPnP”. (®“2.10.3 Check the status
[Status]”)
When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in
“3.2 Troubleshooting”.
• When the “UPnP (Auto port forwarding)” setting is changed, the “Auto port forwarding” setting under
“UPnP” on the [Advanced] tab of the “Network” page also changes to the same setting.
[Area]
Select the region where the camera is installed.
Global/Japan
Operating Instructions 39
2 Settings
Note
• If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select
“Global”. The “Viewnetcam.com” service that is displayed when “Global” is selected cannot be used in
Japan.
[Service]
Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”.
After configuring “Viewnetcam.com”, click “Go to Viewnetcam.com Registration page” to display the
registration window for “Viewnetcam.com” in a newly opened window.
Follow the on-screen instructions to register with “Viewnetcam.com”.
Refer to “2.8.6.1 When using the “Viewnetcam.com” service” or the “Viewnetcam.com” website
(http://www.viewnetcam.com/) for further information.
• Default: Off
Note
• When the “DDNS” setting is changed, the “DDNS” setting on the [Advanced] tab of the “Network” page
also changes to the same setting.
[Recommended network setting for internet]
The recommended settings for connecting to the Internet are performed here.
By clicking the [Set] button, a dialog displaying how the following settings will change is displayed.
Click the [OK] button after checking the settings to change the settings to the displayed values.
– [Image] tab on the “Image” page (“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L])
[JPEG(1)]
[Image capture size]: VGA/640x360
[JPEG(2)]
[Image capture size]: QVGA/320x180
[Stream(1)]/[Stream(2)]/[Stream(3)]
[Internet mode]: On
[Transmission priority]: Best effort
[Max bit rate (per client)*]: 1024 kbps
[Stream(1)]
[Image capture size]: 1280x960/1280x720
U153x
U253x
U113x
U213x
[Image capture size]: 1920x1080
U154x
U254x
U114x
U214x
[Stream(2)]
[Image capture size]: VGA/640x360
[Stream(3)]
[Image capture size]: QVGA/320x180
– [Network] tab on the “Network” page
[Common]
[Max RTP packet size]: Limited(1280byte)
[HTTP max segment size(MSS)]: Limited(1280byte)
2.3.2 Configure an event action [Event action]
Click the [Event action] tab in the “Easy Setup” page. (®For menu display and how to operate, refer to
“2.2.1 How to display the setup menu”, “2.2.2 How to operate the setup menu”)
40 Operating Instructions
2 Settings
The current settings are displayed here.
You can set event actions for SD schedule recording/alarm detection. Once the settings are completed in each
setup menu, click the [Next] button to proceed.
The setup flow is as follows.
Note
• If you click the [Next] button, the settings in the screen will be saved.
Operating Instructions 41
2 Settings
Flow of event action setup
Event function type:
Select the trigger
according to the
purpose of setting.
Alarm
(®“2.3.2 Configure an event action
[Event action]”)
Schedule
(®“2.3.2.6 Schedule: Configure SD
recording (schedule function type
setup menu)”)
VMD/SCD
Event action setup:
Configure the action
conditions selected in
the event function type
setup.
SD memory recording:
H.265
(®“2.3.2.4 Alarm: Configure the
details for SD memory recording
conditions”)
SD memory recording:
H.265
(®“2.3.2.7 Schedule: Set SD
memory recording (video recording
setup menu)”)
Event detailed setup:
Configure the details of
the settings in event
action setup.
Settings of recording conditions Settings of recording conditions
E-mail settings Schedule settings
Completed Completed
2.3.2.1 Configure the schedule/alarm (event function type setup menu)
Here, select the function type of the event.
[Trigger]
• Alarm: Select when setting the alarm detection settings.
• Schedule: Select during “SD memory recording”.
42 Operating Instructions
2 Settings
• Default: Alarm
[SD memory card format]
To format the SD memory card, click the [Execute] button.
Once you click the [Execute] button, the “Format” confirmation screen will be displayed.
If you click the [OK] button, the formatting will start.
Once the “Format” completion screen is displayed, press the
button.
IMPORTANT
• All data saved on the SD memory card will be deleted when the SD memory card is formatted.
• Do not turn off the power of the camera during formatting.
[Next] button
If you select “Alarm”, and click the [Next] button, the alarm setup menu will be displayed. (®“2.3.2.2 Alarm:
Configure the VMD and the SCD (alarm setup menu)”)
If you select “Schedule”, and click the [Next] button, the schedule function type setup menu will be displayed.
(®“2.3.2.6 Schedule: Configure SD recording (schedule function type setup menu)”)
2.3.2.2 Alarm: Configure the VMD and the SCD (alarm setup menu)
The settings relating to actions when an alarm is detected can be configured in this section.
Alarm
[VMD alarm]
• On: If the VMD area is not configured, the entire region is configured. To configure the VMD area, use the
[VMD area] tab on the “Alarm” page. (®“2.6.4 Set the VMD areas [VMD area]”)
To set the period for when VMD will be used, set the schedule for VMD permission. (®“2.9 Configure the
settings relating to the schedules [Schedule]”)
If the period is not set, VMD will be continuously active.
• Off: Disables all VMD states.
• Default: Off
[SCD alarm]
• On: Enables the SCD function. To configure the SCD area, use the [SCD alarm] tab on the “Alarm” page.
(®“2.6.5 Configure the SCD settings [SCD area]”)
To set the period for when SCD will be used, set the schedule for SCD permission. (®“2.9 Configure the
settings relating to the schedules [Schedule]”)
If the period is not set, SCD will be continuously active.
• Off: Disables the SCD function.
• Default: Off
Operating Instructions 43
2 Settings
[Alarm deactivation time]
Set the duration for which detection is not to be performed after an alarm has been detected. For example, by
using this function you can prevent mail from being sent too often when the E-mail notifications are configured
to be sent to cellular phones when an alarm is detected.
5 – 600 seconds
• Default: 5s
Note
• The duration of the alarm deactivation time can be specified for each type of alarm. The duration
that alarm detections are not made can be managed for each type of alarm. For example, during
the time when detections for VMD alarms are not made, detections for SCD alarm can be made.
[Next] button
If you click the [Next] button, the alarm function type setup menu will be displayed. (®“2.3.2.3 Alarm: Configure
the alarm function type (Alarm function type setup menu)”)
Note
• If you click the [Next] button, the setting items in the screen are saved.
[Back] button
If you click the [Back] button, the event function type setup menu will be displayed. (®“2.3.2.1 Configure the
schedule/alarm (event function type setup menu)”)
2.3.2.3 Alarm: Configure the alarm function type (Alarm function type
setup menu)
The recording format of SD memory recording when an alarm occurs can be selected on this section.
[Trigger]
• SD memory recording: When an alarm occurs, records the image to the SD memory card.
[Recording format]
“Stream(1)”, “Stream(2)”, or “Stream(3)” can be selected for the recorded image.
[Next] button
If you click the [Next] button, the video recording setup menu will be displayed. (®“2.3.2.7 Schedule: Set SD
memory recording (video recording setup menu)”)
Note
• If you click the [Next] button, the setting items in the screen are saved.
[Back] button
If you click the [Back] button the alarm setup menu will be displayed. (®“2.3.2.2 Alarm: Configure the VMD
and the SCD (alarm setup menu)”)
44 Operating Instructions
2 Settings
2.3.2.4 Alarm: Configure the details for SD memory recording
conditions
The SD memory recording when an alarm is detected is configured in this section.
[Frame rate]
Select a frame rate for the H.265 to be recorded.
Note
• Refer to [Frame rate*] in “2.3.2.7 Schedule: Set SD memory recording (video recording setup
menu)” for information about available frame rates and the bit rates that are set according to the frame
rate.
[Pre alarm (recording) duration]
Determine whether or not to perform the pre alarm recording. Set the duration to save image data on the SD
memory card.
Off/ 1s/ 2s/ 3s/ 4s/ 5s/ 8s/ 10s/ 15s/ 20s/ 25s/ 30s/ 40s/ 50s/ 60s/ 90s/ 120s
• Default: Off
Note
• The values change depending on the bit rate and the image capture size of the recorded stream. As
the selected bit rate increases, the available maximum value for the pre alarm duration decreases.
[Post alarm (recording) duration]
Set the duration to save image data on the SD memory card after an alarm occurrence.
10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s
• Default: 30s
* The actual recording time may sometimes be longer than the duration selected for this setting.
[Next] button
If you click the [Next] button, the mail setup menu will be displayed. (®“2.3.2.5 Alarm: configure the mail
notifications and mail server”)
Note
• If you click the [Next] button, the setting items in the screen are saved.
[Back] button
If you click the [Back] button, the alarm function type setup menu will be displayed. (®“2.3.2.3 Alarm: Configure
the alarm function type (Alarm function type setup menu)”)
2.3.2.5 Alarm: configure the mail notifications and mail server
The settings relating to e-mail can be configured in this section.
Operating Instructions 45
2 Settings
• To configure e-mail related settings:
Refer to “2.8.2.1 Configure the settings related to sending E-mails” for information about how to configure the
above screen.
[Set] button
If you click the [Set] button, setup will be completed.
[Back] button
If you click the [Back] button, the video recording setup menu (®“2.3.2.7 Schedule: Set SD memory recording
(video recording setup menu)”) will be displayed.
46 Operating Instructions
2 Settings
2.3.2.6 Schedule: Configure SD recording (schedule function type
setup menu)
The recording format for scheduled SD memory recording can be selected on this section.
[Trigger]
• SD memory recording: Records the H.265 image in the SD memory card at the scheduled time.
[Recording format]
“Stream(1)”, “Stream(2)”, or “Stream(3)” can be selected for the recorded image.
[Next] button
If you click the [Next] button, the video recording setup menu will be displayed. (®“2.3.2.7 Schedule: Set SD
memory recording (video recording setup menu)”)
Note
• If you click the [Next] button, the setting items in the screen are saved.
[Back] button
If you click the [Back] button, the event function type setup menu will be displayed. (®“2.3.2.1 Configure the
schedule/alarm (event function type setup menu)”)
2.3.2.7 Schedule: Set SD memory recording (video recording setup
menu)
Here, SD memory recording is configured according to the schedule.
[Frame rate*]
Select a frame rate for the H.265 to be recorded from the following.
– When 30fps mode is selected for [Image capture mode]:
1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps*
– When 25fps mode is selected for [Image capture mode]:
1fps/ 3.1fps/ 4.2fps*/ 6.25fps*/ 8.3fps*/ 12.5fps*/ 20fps*/ 25fps*
Default: 30fps*
Operating Instructions 47
2 Settings
Note
• If you click the [Next] button, the “Transmission priority” will be set to “Frame rate”. (®[Transmission
priority])
The bit rate is set as follows depending on the selected image capture size and frame rate.
Unit: kbps
When [16:9 mode(30fps mode)] or [16:9 mode (2688x1520 30fps mode)] is selected for [Image capture
mode]:
Image capture
size
Frame rate (fps)
1 3 5 7.5 10 12 20 30
320´180
128 256 256 256 256 256 256 384
640´360
256 384 384 384 384 384 384 512
1280´720
384 512 512 512 768 768 768 1024
1920´1080
768 1024 1024 1024 1536 1536 1536 2048
2560´1440
U154x
U254x
U114x
U214x
1280 1536 1536 1792 2560 2560 3072 3072
When [4:3 mode(30fps mode)] is selected for [Image capture mode]
U153x
U253x
U113x
U213x
:
Image capture
size
Frame rate (fps)
1 3 5 7.5 10 12 20 30
QVGA 128 256 256 256 256 256 256 384
VGA 256 384 384 384 384 384 384 512
1280´960
512 768 768 768 768 1024 1024 1024
1600´1200
768 1024 1024 1024 1536 1536 1536 2048
When [16:9 mode(25fps mode)] or [16:9 mode (2688x1520 25fps mode)] is selected for [Image capture
mode]:
Image capture
size
Frame rate (fps)
1 2 4.2 6.25 8.3 12.5 20 25
320´180
128 256 256 256 256 256 256 384
640´360
256 384 384 384 384 384 384 512
1280´720
384 512 512 512 768 768 1024 1536
1920´1080
768 1024 1024 1024 1536 1536 2048 2048
48 Operating Instructions
2 Settings
Image capture
size
Frame rate (fps)
1 2 4.2 6.25 8.3 12.5 20 25
2560´1440
U154x
U254x
U114x
U214x
1280 1536 1536 1792 2560 2560 3072 3072
When [4:3 mode(25fps mode)] is selected for [Image capture mode]
U153x
U253x
U113x
U213x
:
Image capture
size
Frame rate (fps)
1 2 4.2 6.25 8.3 12.5 20 25
QVGA 128 256 256 256 256 256 256 384
VGA 256 384 384 384 384 384 384 512
1280´960
512 768 768 768 768 1024 1024 1536
1600´1200
768 1024 1024 1024 1536 1536 2048 2048
[Overwrite]
Determine whether or not to overwrite images when the remaining capacity of the SD memory card becomes
insufficient.
• On: Overwrites when the remaining capacity of the SD memory card becomes insufficient. (The oldest
image is the first to be overwritten.)
• Off: Stops saving images on the SD memory card when the SD memory card becomes full.
• Default: Off
IMPORTANT
• When the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory
card is low, old images may be deleted in order to prepare to save new images.
[Next] button
If you click the [Next] button, the setup menu to set the schedule for recording into the SD memory card will
be displayed. (®“To configure the schedule settings:”)
[Back] button
If you click the [Back] button, the schedule function type setup menu will be displayed. (®“2.3.2.6 Schedule:
Configure SD recording (schedule function type setup menu)”)
Operating Instructions 49
2 Settings
• To configure the schedule settings:
Refer to “2.9 Configure the settings relating to the schedules [Schedule]” for information about how to set
the above screen.
[Set] button
If you click the [Set] button, setup will be completed.
[Back] button
If you click the [Back] button, the (video recording setup menu will be displayed. (®“2.3.2.7 Schedule: Set SD
memory recording (video recording setup menu)”)
Note
• Video recording is not performed if “SD memory recording” is not selected in the “Schedule mode”.
50 Operating Instructions
2 Settings
2.4 Configure the basic settings of the camera
[Basic]
The basic settings such as camera title, time and date, SD memory card and the logs can be configured on
the “Basic” page. The “Basic” page has the [Basic] tab, the [SD memory card] tab, and the [Log] tab.
2.4.1 Configure the basic settings [Basic]
Click the [Basic] tab on the “Basic” page. (®For menu display and how to operate, refer to “2.2.1 How to
display the setup menu”, “2.2.2 How to operate the setup menu”)
Operating Instructions 51
2 Settings
The settings such as the camera title, time and date, etc. can be configured on this page.
[Menu language]
Select the language to initially display when the camera is accessed from the following.
Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian/Portuguese
• Auto: The language used by the browser is automatically selected. If the language used by the browser
is not supported by the camera, English is selected.
• Default: Auto
The language displayed on the “Live” page can also be changed. (®“1.1.2 About the “Live” page”)
52 Operating Instructions
2 Settings
[Camera title]
Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will
be displayed in the “Camera title” field.
• Available number of characters: 0 - 20 characters
• Unavailable characters: " &
• Default: The model No. is displayed.
[Date/time]
Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected.
Check the “Set PC time to the camera” checkbox and click the [Set] button. The date and time of the PC are
obtained and set to the camera.
• Available range: Jan/01/2013 00:00:00 - Dec/31/2035 23:59:59
IMPORTANT
• Use an NTP server when the more accurate time & date setting is required for the system operation.
(®“2.8.2.2 Configure the settings relating to the NTP server”)
[Date/time display]
Select On/Off to determine whether or not to display the date and time on an image. To hide the date and time,
select “Off”.
• Default: On
[Time display format]
Select the time display format from “24h” and “12h”. Enter the current hour reflecting this setting when entering
the current time and date for “Date/time”.
• Default: 24h
[Date/time display format]
Select a date/time display format. When “2019/10/01 13:10:00” is set for “Date/time” after selecting “24h” for
“Time display format”, time & date will be respectively displayed as follows.
• DD/MM/YYYY: 01/10/2021 13:10:00
• MM/DD/YYYY: 10/01/2021 13:10:00
• DD/Mmm/YYYY: 01/Oct/2021 13:10:00
• YYYY/MM/DD: 2021/10/01 13:10:00
• Mmm/DD/YYYY: Oct/01/2021 13:10:00
• Default: Mmm/DD/YYYY
[Date/time position]
Select the position to display the time and date in an image.
• Upper left: The information will be displayed at the upper left corner of the screen.
• Lower left: The information will be displayed at the lower left corner of the screen.
• Upper center: The information will be displayed at the upper center of the screen.
• Lower center: The information will be displayed at the lower center of the screen.
• Upper right: The information will be displayed at the upper right corner of the screen.
• Lower right: The information will be displayed at the lower right corner of the screen.
• Default: Upper left
Note
• When [Image rotation] is set to “90 °” or “270 °”, only “Upper left” or “Lower left” can be selected for
[Date/time position].
Operating Instructions 53
2 Settings
[NTP]
When “NTP >>” is clicked, the [Advanced] tab of the “Network” page will be displayed. (®“2.8.2.2 Configure
the settings relating to the NTP server”)
[Time zone]
Select a time zone corresponding to the location where the camera is in use.
• Default: (GMT +09:00) Osaka, Sapporo, Tokyo
[Summer time (daylight saving)]
Select “In”, “Out” or “Auto” to determine whether or not to apply daylight saving time. Configure this setting if
the summer time (daylight saving time) is applied in the location where the camera is in use.
• In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date
on the “Live” page.
• Out: Does not apply summer time.
• Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time &
date” (month, week, day of the week, time).
• Default: Out
[Start time & date] [End time & date]
When “Auto” is selected for “Summer time (daylight saving)”, select the time & date for the start time and the
end time (month, week, day of the week, time).
[Camera title on screen display]
Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected,
the character string entered for “Camera title on screen” will be displayed at the position selected for “Camera
title position”.
• Default: Off
[Camera title on screen]
Enter a character string to be displayed on the image.
• Available number of characters: 0 - 20 characters
• Available characters: 0-9, A-Z, a-z and the following marks.
! " # $ % & ' ( ) * + , - . / : ; = ?
• Default: None (blank)
[Camera title position]
Select the position where the camera title will be displayed on the image.
• Upper left: The above information will be displayed at the upper left corner of the main area on the
“Live” page.
• Lower left: The above information will be displayed at the lower left corner of the main area on the
“Live” page.
• Upper center: The above information will be displayed at the upper center of the image.
• Lower center: The above information will be displayed at the lower center of the image.
• Upper right: The above information will be displayed at the upper right corner of the main area on the
“Live” page.
• Lower right: The above information will be displayed at the lower right corner of the main area on the
“Live” page.
• Default: Upper left
Note
• When [Image rotation] is set to “90 °” or “270 °”, only “Upper left” or “Lower left” can be selected for
[Camera title position].
54 Operating Instructions
2 Settings
[OSD] - [Character size]
Select the character size of the date and time as well as text displayed in the image.
• 100%: Displays in the standard size.
• 150%: Displays in 150% of the standard size.
• 200%: Displays in 200% of the standard size.
• Default: 100%
IMPORTANT
• If the settings for [Date/time position] and [Camera title position] are different, the frame rate may be
lower than the specified value.
• If the settings for [Date/time position] and [Camera title position] are different, characters may be
displayed incorrectly or overlapped depending on the [Character size] setting and the number of
characters used. After completing the settings, confirm the result on the “Live” page.
• If “150%” or “200%” is selected for [Character size], the frame rate may be lower than the specified
value.
• Depending on the setting and the numbers of characters used for [Character size], and the setting and
image capture size of images, characters displayed on the screen may be cut off. After completing the
settings, confirm the result on the “Live” page.
[Brightness status display]
Select “On” or “Off” to determine whether or not to display the status of brightness on images displayed on the
“Live” page when adjusting brightness.
• Default: On
[Image rotation]
Set whether or not to rotate the image (JPEG, H.265, H264).
• 0 °(Off): Does not rotate the image.
• 90 °: Rotates the image by 90 degrees.
• 180 °(Upside-down): Turns the image upside down.
• 270 °: Rotates the image by 270 degrees.
• Default: 0 °(Off)
IMPORTANT
• The position shifts if the image rotation setting is changed when the following area settings are
configured. Therefore, configure the settings for each area after configuring the image rotation.
– Privacy zone (®“2.5.4.5 Configure the settings relating to the privacy zone (“Privacy zone” setup
menu)”)
– VMD area (®“2.6.2.4 Configure settings relating to HTTP alarm notification when an alarm
occurs”)
– SCD area (®“2.6.5 Configure the SCD settings [SCD area]”)
– VIQS area (®“2.5.4.6 Configure the VIQS setting”)
– Mask area (®“2.5.4.2 Set mask areas”)
• If “90 °” or “270 °” is selected for “Image rotation”, depending on the “Character size” setting and the
number of characters used, characters displayed on the screen may be cut off.
• When “90 °” or “270 °” is selected for “Image rotation”, the position selectable with “Date/time
position” and “Camera title position” is limited to “Upper left” or “Lower left”.
Note
• When “16:9 mode (2688x1520 30fps mode)” or “16:9 mode (2688x1520 25fps mode)” is selected for
[Image capture mode], “90 °” and “270 °” will become unavailable to select.
U154x
U254x
U114x
U214x
Operating Instructions 55
2 Settings
• When “4:3 mode(30fps mode)” or “4:3 mode(25fps mode)” is selected for “Image capture mode”, “90
°” and “270 °” are not available.
U153x
U253x
U113x
U213x
• When [Image capture size] of any of JPEG(1), JPEG(2), Stream(1), Stream(2) and Stream(3) is set to
“320x180”, “90 °” and “270 °” will become unavailable for [Image rotation].
• When the following settings for Stream(1) are set simultaneously, [Image rotation] cannot be set to “90
°” or “270 °”.
U154x
U254x
U114x
U214x
– [Image capture size]: 2560x1440
– [Frame rate*]: “20fps*” or more
– [GOP control]: On(Advanced)
[Indicator]
Determine whether or not to use the following indicators. Select “On” to use the following indicators to check
the operational status by lighting them.
– Link indicator (LINK)
– Access indicator (ACT)
• Default: On
Note
• Link indicator (LINK) (orange): This indicator will light when communication with the connected
device is available.
• Access indicator (ACT) (green): This indicator will blink when accessing a network.
[Status update mode]
Select an interval of the camera status notification from the following.
When the status of the camera changes, the alarm occurrence indication button or the “SD recording status
indicator” will be displayed in the “Live” page to notify of the camera status.
• Polling(30s): Updates the status each 30 seconds and provide notification of the camera status.
• Real time: Provide notification of the camera status when the status has changed.
• Default: Real time
Note
• Depending on the network environment, notification may not be provided in real time.
• When multiple cameras are using the same “Status reception port”, even if “Real time” is selected for
“Status update mode”, status notification is not provided in real time. In this case, change the “Status
reception port” settings.
[Status reception port]
When selecting “Real time” for “Status update mode”, designate a port number to which the status change
notification is to be sent.
• Available port number: 1 - 65535
• Default: 31004
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[Viewer software (nwcv4Ssetup.exe)] - [Automatic installation]
Determine whether or not to directly install the viewer software from this camera.
• On: Installs the viewer software from the camera automatically.
• Off: The viewer software cannot be installed from the camera.
• Default: On
Note
• When “Off” is selected for “Automatic installation”, the [Viewer software] button will not be displayed.
56 Operating Instructions
2 Settings
IMPORTANT
• For PCs that do not have the viewer software “Network Camera View 4S” installed, JPEG images are
displayed. You cannot display images using H.265/H.264 from the camera. In order to display H.265/
H.264 images from the camera, you must click “Viewer Software” on the “Live” page (®“1.1.2 About
the “Live” page”) and then install the viewer software.
• The number of the viewer software installations can be checked on the [Upgrade] tab of the
“Maintenance” page.
[Viewer software (nwcv4Ssetup.exe)] - [Drawing method]
Perform image display settings when displaying camera images with the viewer software.
• GDI: The drawing method generally used in Windows.
• Direct2D: Can reduce choppy drawing of images.
• Default: GDI
IMPORTANT
• Use “Direct2D” with a computer that has the latest graphic driver version installed to it.
• When using “Direct2D”, set “Smoother live video display on the browser (buffering)” to “On”.
If “Off” is selected for “Smoother live video display on the browser (buffering)”, “Direct2D” may not be
very effective.
Note
• When “Direct2D” is selected for “Drawing method”, video may not be displayed or the displayed image
may be seen as it is partially corrupted depending on the PC in use.
• Refer to our support website <Control No.: C0313> for information of PCs for which “Direct2D” is
selectable.
[Viewer software (nwcv4Ssetup.exe)] - [Decoding Options]
Select the decoding method for H.265/H.264 images on the “Live” page.
• Software: Decoding is performed by software.
• Hardware: Uses the Hardware Acceleration (Intel® Quick Sync Video) function that performs fast
decoding.
• Default: Software
IMPORTANT
• “Hardware” may not be able to be used depending on the computer used.
One of the following messages is displayed when the [Confirm] button is clicked.
– The hardware decode is available for both H.265 and H.264 on your PC.
* Depending on your PC environment, images may not be able to be outputted. In this case, select
“Software” for “Decoding Options”.
– The hardware decode is available for H.264 on your PC, but unavailable for H.265.
* Depending on your PC environment, images may not be able to be outputted. In this case, select
“Software” for “Decoding Options”.
– “The hardware decode is not available on your PC.”
→ Select “Software” for “Decoding Options”.
Note
• When “Hardware” is selected for “Decoding Options”, video may not be displayed or the displayed
image may be seen as it is partially corrupted depending on the PC in use.
• Refer to our support website <Control No.: C0313> for information of PCs for which “Hardware” is
selectable.
Operating Instructions 57
2 Settings
[Viewer software (nwcv4Ssetup.exe)] - [Smoother live video display on the browser
(buffering)]
Perform settings to display camera images on the viewer software.
• On: Images are temporarily stored on the computer and are displayed smoother.
• Off: Images are displayed in real-time and are not stored on the computer.
• Default: Off
[Viewer software (nwcv4Ssetup.exe)] - [Frame Skip Options (When PC is Heavy Processing
Load]
Perform settings to display camera images on the viewer software.
• Auto: If there is a delay in displaying images from the camera, the delay can be resolved by automatically
skipping frames.
• Manual: If there is a delay in displaying images from the camera, frames are not skipped automatically.
• Default: Auto
Note
• When “Manual” is selected, “Off”, “1 Frame Skip”, “2 Frames Skip”, “4 Frames Skip”, “6 Frames
Skip”, or “8 Frames Skip” can be selected for frame skip by right-clicking on the “Live” page. The value
selected here will revert to “Off” when the browser is closed.
[Viewer software (nwcv4Ssetup.exe)] - [Contrast enhancement(RGB:0 to 255)]
Select “On” or “Off” to determine whether or not to enhance the contrast of H.265/H.264 images on the
“Live” page.
If “On” is selected, the range of RGB signal on display is extended from 16-235 to 0-255.
When there is a bright part in an image, the intensity may be overexposed. Select a setting suitable to your
usage environment.
• Default: Off
Note
• This setting is only available when viewing images on the “Live” page with Internet Explorer.
• Even if this setting is changed, transmitted image data and data saved on the SD memory card are not
changed.
[Viewer software (nwcv4Ssetup.exe)] - [Download]
Click the [Execute] button to download the viewer software with the installer to a PC. Follow the on-screen
instructions and install the software by executing the downloaded file.
58 Operating Instructions
2 Settings
2.4.2 Configure the settings relating to the SD memory card [SD
memory card]
Click the [SD memory card] tab on the “Basic” page. (®For menu display and how to operate, refer to
“2.2.1 How to display the setup menu”, “2.2.2 How to operate the setup menu”)
The settings relating to the SD memory card can be configured on this page.
Operating mode
[SD memory card]
Select “Use” or “Not use” to determine whether or not to use the SD memory card.
• Default: Use
[Remaining capacity notification]
When the E-mail notification function or the TCP alarm notification function is used to provide notification of
the remaining capacity of the SD memory card, select a level to be notified at from the following.
50%/ 20%/ 10%/ 5%/ 2%
• Default: 50%
Note
• Notification will be provided each time the remaining capacity goes below each of the specified values.
For example, notification will be provided each time the remaining capacity reaches 50%, 20%, 10%,
5% and 2% when “50%” is selected. Notification may not always be made at the very moment when
the remaining capacity of the SD memory card has reached each value.
• When “On” is selected for “Overwrite”, this setting is gray-out and not available.
[Overwrite]
Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes
insufficient.
Operating Instructions 59
2 Settings
• On: Overwrites when the remaining capacity of the SD memory card becomes insufficient. (The oldest
image is the first to be overwritten.)
• Off: Stops saving images on the SD memory card when the SD memory card becomes full.
• Default: Off
IMPORTANT
• Select “Not use” when operating without an SD memory card.
• Before removing the SD memory card from the camera, it is necessary to select “Not use” first. The
recorded data may be corrupted if the SD memory card is removed when “Use” is selected.
• When an SD memory card is inserted when “Use” is selected, data will be saved in accordance with
the setting of “Save trigger”.
• After inserting the SD memory card, it is necessary to select “Use” to use the SD memory card.
• When the image refresh interval is short, notification/recording timing or interval may become incorrect.
Notification/recording may also not be performed correctly as configured when multiple users are
receiving images. In this case, set the refresh interval longer.
• There are limited times to overwrite on an SD memory card. When having a high frequency of
overwriting, the lifetime of the SD memory card may become shorter.
• A lifetime of an SD memory card should be influenced by the number of the image files stored and log
savings on the SD memory card.
• If the data writing speed goes down after data is repeatedly written on an SD memory card, we
recommend replacing the SD memory card.
• When the setting is changed from “Off” to “On”, if the remaining capacity of the SD memory card is low,
old images may be deleted in order to prepare to save new images.
Recording stream
[Recording format]
Select the type of image data to be recorded on the SD memory card.
• Off: Does not record data.
• Stream(1): Records video data (Stream(1)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “Stream(1)” on the [Image] tab of the “Image” page (“Image/Audio” page
[WV-U11300-V2] [WV-U21300-V2L]).
• Stream(2): Records video data (Stream(2)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “Stream(2)” on the [Image] tab of the “Image” page (“Image/Audio” page
[WV-U11300-V2] [WV-U21300-V2L]).
• Stream(3): Records video data (Stream(3)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “Stream(3)” on the [Image] tab of the “Image” page (“Image/Audio” page
[WV-U11300-V2] [WV-U21300-V2L]).
• Default: Off
IMPORTANT
• If an SD memory card with an SD Speed Class other than 10 is used, set the bit rate of a stream
selected in “Recording format” to 6 Mbps.
• If an SD memory card with an SD Speed Class 10 is used, set the bit rate of a stream selected in
“Recording format” to 12 Mbps.
• When recording streams, the available range of bit rates differs depending on the image capture mode
of the stream. Check “Max bit rate (per client)*” on the [Image] tab. (®“2.5.3 Configure the settings
relating to Stream [Image]”)
• For SD memory cards with an SD Speed Class 10, use a card that supports UHS-I.
(Ultra High Speed-I)
60 Operating Instructions
2 Settings
Note
• When “Stream(1)” is selected, the settings for “Stream(1)” on the [Image] tab of the “Image” page
(“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L]) will be changed to the settings for
“Stream(1) & recording”.
When “Stream(2)” is selected, the settings for “Stream(2)” on the [Image] tab of the “Image” page
(“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L]) will be changed to the settings for
“Stream(2) & recording”.
When “Stream(3)” is selected, the settings for “Stream(3)” on the [Image] tab of the “Image” page
(“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L]) will be changed to the settings for
“Stream(3) & recording”.
• When “Stream(1)”, “Stream(2)”, or “Stream(3)” is selected for “Recording format”, the settings of the
following functions may be corrected.
– When “VBR” is selected for “Transmission priority”, “Frame rate” is set.
– When “2s”, “3s”, “4s” or “5s” is selected for “Refresh interval”, “1s” is set.
• The name of the saved file will be given automatically.
• When “Stream(1)”, “Stream(2)”, or “Stream(3)” is selected for “Recording format”, the number of users
that can access the camera may be reduced.
• When performing a recording of a stream with a high bit rate on the SD memory card, there may be
cases where live image of the same stream cannot be displayed.
When it is necessary to display the live images of the stream, improve by performing either of the
following.
– Lower the bit rate of the stream being recorded on the SD memory card.
– Monitor live images of other stream or JPEG live images.
[Save trigger]
Select a trigger to save images on the SD memory card from the following.
• Alarm input: Saves images at an alarm occurrence.
• Manual: Saves images manually.
• Schedule: Saves images in accordance with the settings for “Schedule” (®“2.9 Configure the settings
relating to the schedules [Schedule]”). Available only for the “Stream(1)”, “Stream(2)”, or “Stream(3)”
images.
• Default: Manual
If you have selected “Alarm input” in the [Save trigger], you can select the alarm type from the following:
• VMD: Save the image when motion detection occurs.
• SCD: Save the image when SCD occurs.
• Command alarm: Save the image when a command alarm is entered.
Note
• To enable alarms to occur, alarm settings must be configured in advance on the [Alarm] tab.
Stream recording(Alarm)
This setting is only available when “Stream(1)”, “Stream(2)”, “Stream(3)” is selected for “Recording format” of
the SD memory card, and “Alarm input” is selected for “Save trigger”.
Operating Instructions 61
2 Settings
[Pre alarm (recording) duration]
Determine whether or not to perform the pre alarm recording. Set the duration to save image data on the SD
memory card.
Off/ 1s/ 2s/ 3s/ 4s/ 5s/ 8s/ 10s/ 15s/ 20s/ 25s/ 30s/ 40s/ 50s/ 60s/ 90s/ 120s
• Default: Off
Note
• The available values change depending on the bit rate and image capture size. As the selected bit
rate increases, the available maximum value for the pre alarm duration decreases.
[Post alarm (recording) duration]
Set the duration to save image data on the SD memory card after an alarm occurrence.
10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s
• Default: 30s
* The actual recording time may sometimes be longer than the duration selected for this setting.
SD memory card information
[Remaining capacity]
Total capacity and remaining capacity of the SD memory card will be displayed.
Depending on the status of the SD memory card, the size indications will differ as follows.
Indication
Description
----------MB/----------MB No SD memory card is inserted. Failed to obtain available capacity
due to error, etc.
**********MB/**********MB The SD memory card is unformatted.
Note
• When “Off” is selected for “Overwrite” and the available size of the SD memory card is “0 MB”, images
will not be saved on the SD memory card. When the notification function is on, a notification will be
sent to the registered addresses and destinations of the TCP alarm notification when the SD memory
card becomes full. (®“2.6.2.1 Configure settings relating to alarm E-mail notifications”,
“2.6.7 Configuration of the settings relating to alarm notification [Notification]”)
[Format]
To format the SD memory card, click the [Execute] button.
IMPORTANT
• Before formatting the SD memory card, it is necessary to select “Use” for “SD memory card” on the
[SD memory card] tab of the “Basic” page (®“2.4.2 Configure the settings relating to the SD memory
card [SD memory card]”).
• Use the SD memory card after formatting it using the [SD memory card] tab. If using the SD memory
card that has not been formatted on the [SD memory card] tab, the following functions may not work
correctly.
– Save/obtain alarm images
– Save/obtain images saved manually
– Save/obtain images in accordance with the schedule settings
– Save/obtain the alarm logs, the manual/schedule logs, and the system logs
– Save/obtain images recorded using the SD memory recording function of our network disk recorder
– Play/download images on the SD memory card
62 Operating Instructions
2 Settings
• When an SD memory card is formatted while another user is in operation, the operation will be
canceled.
• It is impossible to access the SD memory card during the process of formatting.
• All data saved on the SD memory card will be deleted when the SD memory card is formatted.
• Do not turn off the power of the camera during the process of formatting.
• After formatting the SD memory card, available size may be smaller than the total size since the default
directory is automatically created in the SD memory card.
• Refer to our website
(https://i-pro.com/global/en/surveillance/training_support/support/technical_information <Control
No.:C0107>) for latest information about the compatible SD memory cards.
• When repeatedly recording images on an SD memory card using the auto overwrite function, make
sure to use an SD memory card with high reliability and durability.
• Use the SD memory card that complies with UHS-1(Ultra High Speed-1) in the case of SD Speed
Class10.
Possible duration of stream images (H.265) that can be saved on the SD
memory card (as indications)
For possible duration of stream images (H.265) that can be saved on the SD memory card, refer to our website
below.
https://i-pro.com/global/en/surveillance/training_support/support/technical_information <Control No.: C0307>
Operating Instructions 63
2 Settings
2.4.3 Configure the directory of the PC that images will be
downloaded to [Log]
Click the [Log] tab on the “Basic” page. (®For menu display and how to operate, refer to “2.2.1 How to display
the setup menu”, “2.2.2 How to operate the setup menu”)
The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured
in this section.
Alarm
The settings related to the directory of the PC that recorded images of when alarms occur will be downloaded
to can be performed.
[Recording stream] - [Name of the destination directory for downloaded images]
Enter the name of the destination directory to which images recorded in the recording stream are to be
downloaded. For example, enter “C:\alarm” to designate the folder “alarm” under drive C.
• Available number of characters: 3 - 128 characters
• Available characters: Alphanumeric characters, the slash (/), the backslash (\), the colon (:) and the
underscore (_).
Manual/Schedule
The settings related to the directory name of the PC that images recorded by manual saving or schedule saving
will be downloaded to can be performed.
Designate the destination folder in the same manner as for “Alarm”.
64 Operating Instructions
2 Settings
2.5 Configure the settings relating to images
[Image] (Configure the settings relating to images
and audio [Image/Audio] [WV-U11300-V2]
[WV-U21300-V2L])
The settings relating to JPEG, H.265, and H.264 images such as the settings of image quality and audio
[WV-U11300-V2] [WV-U21300-V2L] can be configured on this page.
The “Image” page (“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L]) has the [Image] tab, the [Image
quality] tab, and [Audio] tab [WV-U11300-V2] [WV-U21300-V2L].
2.5.1 Configure the settings relating to the image capture mode
[Image]
Click the [Image] tab on the “Image” page (“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L]). (®For
menu display and how to operate, refer to “2.2.1 How to display the setup menu”, “2.2.2 How to operate the
setup menu”)
[Image capture mode]
Select an image to be displayed on the “Live” page.
U154x
U254x
U114x
U214x
16:9 mode(30fps mode)/16:9 mode(25fps mode)/16:9 mode (2688x1520 30fps mode)/16:9 mode
(2688x1520 25fps mode)
U153x
U253x
U113x
U213x
16:9 mode(30fps mode)/4:3 mode(30fps mode)/16:9 mode(25fps mode)/4:3 mode(25fps mode)
Default: 16:9 mode(30fps mode)
IMPORTANT
• The positions of areas may move out of alignment when the “Image capture mode” setting is changed
when the following area settings are configured. Therefore we recommend that you configure each
area setting after configuring the “Image capture mode”.
– mask area (®“2.5.4.2 Set mask areas”)
– privacy zone (®“2.5.4.5 Configure the settings relating to the privacy zone (“Privacy zone” setup
menu)”)
– VMD area (®“2.6.3 Configure the VMD settings [VMD area]”)
– SCD area (®“2.6.5 Configure the SCD settings [SCD area]”)
– VIQS area (®“2.5.4.6 Configure the VIQS setting”)
Operating Instructions 65
2 Settings
2.5.2 Configure the settings relating to JPEG images [Image]
Click the [Image] tab on the “Image” page (“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L]). (®For
menu display and how to operate, refer to “2.2.1 How to display the setup menu”, “2.2.2 How to operate the
setup menu”)
"Live" page (Initial display)
Configure the settings relating to the initial images displayed on the “Live” page.
[Initial display stream]
Select the image to display on the “Live” page from the following.
JPEG(1)/JPEG(2)/Stream(1)/Stream(2)/Stream(3)
• Default: Stream(1)
Note
• When “JPEG(1)” or “JPEG(2)” is selected, the refresh interval can be selected.
MJPEG/Refresh interval: 1s/Refresh interval: 3s/Refresh interval: 5s/Refresh interval: 10s/Refresh
interval: 30s/Refresh interval: 60s
• “Stream(1)”, “Stream(2)”, “Stream(3)” is available when “On” is selected for [Stream transmission].
[Refresh interval (JPEG)*]
Select an interval to refresh the displayed JPEG image from the following.
– When 30fps mode is selected for [Image capture mode]:
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps*/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps*
– When 25fps mode is selected for [Image capture mode]:
0.08fps/ 0.17fps/ 0.28fps/ 0.42fps/ 1fps/ 2.1fps/ 3.1fps/ 4.2fps*/ 5fps*/ 8.3fps*/ 12.5fps*/ 25fps*
Default: 1fps
Note
• The refresh interval of JPEG(1) will be as follows.
– When the 30 fps mode is set for [Image capture mode], the maximum refresh interval will be 10
fps.
– When the 25 fps mode is set for [Image capture mode], the maximum refresh interval will be 8.3
fps.
• Depending on the settings of [Image capture mode], [Stream transmission] and [Frame rate*], [Refresh
interval (JPEG)*] will be limited as follows.
– When “16:9 mode(30fps mode)” is selected for [Image capture mode]:
66 Operating Instructions
2 Settings
JPEG(1) JPEG(2)
[Frame rate*] of either of
Stream(1) or Stream(2) is
“30fps”
Max. 1fps Max. 1fps
[Frame rate*] of both of
Stream(1) and Stream(2) is
“15fps”
Max. 3fps Max. 3fps
All of Stream(1) through
Stream(3) are “On”
Max. 3fps Max. 3fps
All of Stream(1) through
Stream(3) are “Off”
Max. 10fps Max. 30fps
– When “16:9 mode(25fps mode)” is selected for [Image capture mode]:
JPEG(1)
JPEG(2)
[Frame rate*] of either of
Stream(1) or Stream(2) is
“25fps”
Max. 1fps Max. 1fps
[Frame rate*] of both of
Stream(1) and Stream(2) is
“12.5fps”
Max. 3.1fps Max. 3.1fps
All of Stream(1) through
Stream(3) are “On”
Max. 3.1fps Max. 3.1fps
All of Stream(1) through
Stream(3) are “Off”
Max. 8.3fps Max. 25fps
– When “16:9 mode (2688x1520 30fps mode)” is selected for [Image capture mode]
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:
JPEG(1)
JPEG(2)
Any of Stream(1) through
Stream(3) are “On”
Max. 3fps Not available
All of Stream(1) through
Stream(3) are “Off”
Max. 10fps Not available
– When “16:9 mode (2688x1520 25fps mode)” is selected for [Image capture mode]
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:
JPEG(1)
JPEG(2)
Any of Stream(1) through
Stream(3) are “On”
Max. 3.1fps Not available
All of Stream(1) through
Stream(3) are “Off”
Max. 8.3fps Not available
• When “On” is selected for “Stream transmission”, the refresh interval may be longer than the set value
when any value with an asterisk (*) on the right is selected.
Operating Instructions 67
2 Settings
• Depending on factors such as the network environment, the resolution, the image quality, or the number
of computers concurrently accessing the camera, the transmission interval may be longer than the set
value.
• If images are not delivered in the specified transmission interval, you can make the images be delivered
closer to the specified time by lowering the resolution or image quality.
JPEG
Configure the settings such as “Image capture size”, “Image quality” of “JPEG(1)” or “JPEG(2)” on this section.
Refer to “2.5.3 Configure the settings relating to Stream [Image]” for further information about the settings
relating to H.265 (or H.264) images.
[Image capture size]
Select the image capture size to display the JPEG image.
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Image capture mode
JPEG(1) JPEG(2)
16:9 mode(30fps
mode)/16:9 mode
(25fps mode)
2560´1440
1920´1080
640´360
320´180
1920´1080
640´360
320´180
16:9 mode
(2688x1520 30fps
mode)/16:9 mode
(2688x1520 25fps
mode)
2688´1520
1920´1080
640´360
320´180
Not available
• Default:
When “16:9 mode(30fps mode)” or “16:9 mode(25fps mode)” is selected for [Image capture mode]:
– JPEG(1): 2560´1440
– JPEG(2): 640´360
When “16:9 mode (2688x1520 30fps mode)” or “16:9 mode (2688x1520 25fps mode)” is selected for
[Image capture mode]:
– JPEG(1): 2688´1520
– JPEG(2): Not available
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Image capture mode
JPEG(1) JPEG(2)
16:9 mode(30fps
mode)/16:9 mode
(25fps mode)
1920´1080
1280´720
640´360
320´180
1280´720
640´360
320´180
4:3 mode(30fps
mode)/4:3 mode(25fps
mode)
1600´1200
1280´960
VGA
QVGA
1280´960
VGA
QVGA
• Default:
– JPEG(1): 1920´1080
– JPEG(2): 640´360
68 Operating Instructions
2 Settings
[Image quality]
Select the image quality of JPEG images for each image capture size.
0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low
• Default: 5 Normal
Operating Instructions 69
2 Settings
2.5.3 Configure the settings relating to Stream [Image]
Click the [Image] tab on the “Image” page (“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L]). (®For
menu display and how to operate, refer to “2.2.1 How to display the setup menu”, “2.2.2 How to operate the
setup menu”)
Configure the settings relating to H.265 (or H.264) image such as “Max bit rate (per client)”, “Image capture
size”, “Image quality”, etc. in this section. Refer to “2.5.2 Configure the settings relating to JPEG images
[Image]” for the settings relating to JPEG images.
Note
• When the language setting of the browser selected at the time of administrator registration is Japanese,
the default settings of some of the stream-related settings are different. Refer to “About the user
manuals”.
• When [Image rotation] is set to “90 °” or “270 °”, the following settings for Stream(1) cannot be set
simultaneously.
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– [Image capture size]: 2560x1440
– [Frame rate*]: “20fps*” or more
– [GOP control]: On(Advanced)
Stream(1)/ Stream(2)/ Stream(3)
[Stream transmission]
Select “On” or “Off” to determine whether or not to transmit H.265 (or H.264) images.
• On: Transmits H.265 (or H.264) images.
• Off: Does not transmit H.265 (or H.264) images.
• Default: Stream(1)/Stream(2): On, Stream(3): Off
Note
• When “Image capture mode” is changed from “25fps”, [Frame rate*] will become “25fps”.
• When “Stream transmission” of Stream(1), Stream(2) and Stream(3) is set to “On”, [Frame rate*] of
Stream(1) and Stream(2) will be limited to up to “15fps” (30fps mode) or “12.5fps” (25fps mode).
70 Operating Instructions
2 Settings
• When “Image capture size” is set to “1280x720” or “1280x960” in a state where “Stream
transmission” of Stream(1) and Stream(2) is set to “On”, [Frame rate*] of Stream(1) and Stream(2) will
be limited to up to “15fps” (30fps mode) or “12.5fps” (25fps mode).
• When “Audio input encoding format” is set to “AAC-LC”, [Frame rate*] of Stream(1) and Stream(2) will
be limited to up to “15fps” (30fps mode) or “12.5fps” (25fps mode). [WV-U11300-V2]
[WV-U21300-V2L]
• When “16:9 mode (2688x1520 30fps mode)” or “16:9 mode (2688x1520 25fps mode)” is selected for
[Image capture mode], “On” is available only for “Stream(1)”.
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• When “On” is selected for “Stream transmission” in “Stream(1)”, “Stream(2)”, or “Stream(3)” displaying
of H.265 (or H.264) images or JPEG images on the “Live” page will become available.
• When “On” is selected for “Stream transmission” in “Stream(1)”, “Stream(2)”, [Refresh interval
(JPEG)*] will be limited as follows.
– When [Frame rate*] of either of Stream(1) or Stream(2) is set to “30fps” (30fps mode) or
“25fps” (25fps mode), [Refresh interval (JPEG)*] will be limited to up to 1fps.
– When [Frame rate*] of either of Stream(1) or Stream(2) is set to “15fps” (30fps mode) or
“12.5fps” (25fps mode), [Refresh interval (JPEG)*] will be limited to up “3fps” (30fps mode) or up
to “3.1fps” (25fps mode).
• When “On” is selected for “Stream transmission” for “Stream(1)”, “Stream(2)”, or “Stream(3)”, [Refresh
interval (JPEG)*] is limited to a maximum of 3fps(30fps mode) or 3.1fps(25fps mode).
[Stream encoding format]
Select the stream encoding format for transmission.
• H.265: Transmits H.265 images.
• H.264: Transmits H.264 images.
• Default: H.265
[Internet mode]
Select “On” when transmitting H.265 (or H.264) images via the Internet. It is possible to transmit stream without
changing the broadband router settings configured for JPEG image transmission.
• On: H.265 (or H.264) images will be transmitted using the HTTP port. Refer to “[HTTP port]” for further
information about the HTTP port number settings.
• Off: H.265 (or H.264) images will be transmitted using the UDP port.
• Default: On
Note
• When “On” is selected, only “Unicast port (AUTO)” will be available for “Transmission type”.
• When “On” is selected, it may take time to start displaying stream images.
• When “On” is selected, stream images may not be displayed depending on the number of the
concurrent access user, etc.
• When “On” is selected, only IPv4 access is available.
[Image capture size]
Select the image capture size from the following. What can be selected may be limited depending on the image
capture size already selected.
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Operating Instructions 71
2 Settings
Image
capture
mode
Stream(1) Stream(2) Stream(3)
16:9 mode
(30fps
mode)/16:9
mode(25fps
mode)
2560´1440
1920´1080
640´360
320´180
1920´1080
640´360
320´180
640´360
320´180
16:9 mode
(2688x1520
30fps mode)/
16:9 mode
(2688x1520
25fps mode)
2688´1520
1920´1080
640´360
320´180
Not available
(Off)
Not available
(Off)
• Default:
When “16:9 mode(30fps mode)” or “16:9 mode(25fps mode)” is selected for “Image capture mode”:
– Stream(1): 2560´1440
– Stream(2): 640´360
– Stream(3): 320´180
When “16:9 mode (2688x1520 30fps mode)” or “16:9 mode (2688x1520 25fps mode)” is selected for
“Image capture mode”:
– Stream(1): 2688´1520
– Stream(2): Not available
– Stream(3): Not available
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Image
capture
mode
Stream(1) Stream(2) Stream(3)
16:9 mode
(30fps
mode)/16:9
mode(25fps
mode)
1920´1080
1280´720
640´360
320´180
1280´720
640´360
320´180
640´360
320´180
4:3 mode
(30fps
mode)/4:3
mode(25fps
mode)
1600´1200
1280´960
VGA
QVGA
1280´960
VGA
QVGA
VGA
QVGA
• Default:
– Stream(1): 1920´1080
– Stream(2): 640´360
– Stream(3): 320´180
[Transmission priority]
Select a transmission priority for “Stream” from the following.
• Constant bit rate: H.265 (or H.264) images will be transmitted with the bit rate selected for “Max bit rate
(per client)*”.
72 Operating Instructions
2 Settings
• VBR: H.265 (or H.264) images will be transmitted with the frame rate selected for “Frame rate*” while
maintaining the image quality level selected in “Image quality”. In this case, images will be transmitted with
the bit rate kept within the maximum bit rate that is set for “Max bit rate (per client)*”. The recording capacity
changes according to the “Image quality” setting and conditions of the subject.
• Frame rate: H.265 (or H.264) images will be transmitted with the frame rate selected for “Frame rate*”.
• Best effort: In accordance with the network bandwidth, H.265 (or H.264) images will be transmitted with
the maximum bit rates that are set for “Max bit rate (per client)*”.
• Default: VBR
Note
• When “Frame rate” is set for “Transmission priority”, number of users who can access the camera may
be limited.
[Frame rate*]
Select a frame rate from the following.
– When 30fps mode is selected for [Image capture mode]:
1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps*
– When 25fps mode is selected for [Image capture mode]:
1fps/ 3.1fps/ 4.2fps*/ 6.25fps*/ 8.3fps*/ 12.5fps*/ 20fps*/ 25fps*
Default: Stream(1) and Stream(2): 30fps*, Stream(3): 15fps*
Note
• “Frame rate*” is restricted by “Max bit rate (per client)*”. For this reason, the frame rate may be lower
than the specified value when any value marked with an asterisk (*) is selected. When “VBR” is selected
for “Transmission priority”, depending on the settings of “Max bit rate (per client)*” and “Image
quality”, transmission of images may periodically be paused. Check the transmission of images after
changing settings.
• Depending on the number of users connecting at the same time or the combination of features used,
the frame rate may be lower than the configured value.
Check the transmission of images after changing settings.
[Max bit rate (per client)*]
Select an H.265 (or H.264) bit rate per a client from the following.
64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/
4096kbps*/ 6144kbps*/ 8192kbps*/ 10240kbps*/ 12288kbps*/ 14336kbps*/ 16384kbps*/ 20480kbps*/
24576kbps*/ –– FREE ENTRY––
When “–– FREE ENTRY––” is selected, the bit rate can be freely entered.
• Default:
– Stream(1): 10240kbps*
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/6144kbps*
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– Stream(2): 1536 kbps*
– Stream(3): 768 kbps*
* The range of bit rates that can be configured for H.265 (or H.264) bit rates differs depending on the
“Transmission priority” and “Image capture size”.
When “Constant bit rate”, “Frame rate”, or “Best effort” is selected for “Transmission priority”
• QVGA, VGA, 320´180 and 640x360: 64kbps - 4096kbps*
• 1280´960 and 1280x720
*1
: 128kbps* - 8192kbps*
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• 1920x1080
*1
: 256kbps* - 12288kbps*
• 1600´1200: 512kbps* - 12288kbps*
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• 2560´1440: 512kbps* - 12288kbps*
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Operating Instructions 73
2 Settings
When “VBR” is selected for “Transmission priority”
• QVGA, VGA, 320´180 and 640x360: 64kbps - 12288kbps*
• 1280´960 and 1280x720: 128kbps* - 12288kbps*
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• 1920x1080: 256kbps* - 24576kbps*
• 1600´1200: 512kbps* - 24576kbps*
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• 2560´1440: 512kbps* - 24576kbps*
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Note
• The bit rate for “Stream” is restricted by “Bandwidth control(bit rate)” on the [Network] tab on the
“Network” page (®“2.8.1 Configure the network settings [Network]”). When a value with “*” attached
is set, images may not be streamed.
• When the refresh interval is short, the configured bit rate may be exceeded depending on the subject.
• Depending on the number of users connecting at the same time or the combination of features used,
the bit rate may be lower than the configured value.
Check the transmission of images after changing settings.
[Image quality]
Select the image quality of H.265 (or H.264) images from the following.
• For “Constant bit rate”, “Frame rate”, and “Best effort”: Low(Motion priority)/Normal/Fine(Image
quality priority)
• “VBR”: 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low
• Default: 3
[Smart Coding] - [GOP control]
By using “GOP control”, the transmission data volume can be reduced when there is little motion in the image.
• When “H.265” is selected as the “Stream encoding format”:
Off/On(Low)/On(Mid)/On(Advanced)/On(Frame rate control)
• When “H.264” is selected as the “Stream encoding format”:
Off/On(Low)/On(Mid)
• Default: Off
IMPORTANT
• When “On(Low)”, “On(Mid)”, “On(Advanced)”, or “On(Frame rate control)” is selected, recording to an
SD memory card cannot be performed.
Note
• When “16:9 mode (2688x1520 30fps mode)” or “16:9 mode (2688x1520 25fps mode)” is selected for
“Image capture mode”, “GOP control” cannot be set to “On”.
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• When using “GOP control”, the refresh interval is increased when streaming H.265 (or H.264) images.
For this reason, do not use it when the network environment has frequent errors.
• “On(Low)”/“On(Mid)”/“On(Frame rate control)” can be selected only when “VBR” is selected for
“Transmission priority”. “On(Advanced)” can be selected regardless of the “Transmission priority”
setting.
• When “On(Frame rate control)” is selected, the frame rate ranges from 1fps to the value set in [Frame
rate*] depending on the size of image changes.
• When “On(Frame rate control)” is selected, the display may temporarily become slower or faster when
changing frame rates.
• To set “On” for “GOP control”, when “Stream transmission” of Stream(1) and Stream(2) is set to “On”,
[Frame rate*] of Stream(1) and Stream(2) is needed to be less than “15fps” (30fps mode) or
“12.5fps” (25fps mode).
74 Operating Instructions
2 Settings
[Smart Coding] - [AUTO VIQS]
Maintains high image quality in the areas of the image containing moving objects, and reduces the transmission
data volume in other areas of the image.
• Off: Does not use “AUTO VIQS”.
• On: Maintains high image quality in the areas of the image containing moving objects, and reduces the
transmission data volume in other areas of the image.
• Default: Off
Note
• When “16:9 mode (2688x1520 30fps mode)” or “16:9 mode (2688x1520 25fps mode)” is selected for
“Image capture mode”, “AUTO VIQS” cannot be set to “On”.
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• When [Audio transmission mode] is set to “Mic Input (To PC)”, “Off” will automatically be selected for
[Smart Coding] - [Auto VIQS].[WV-U11300-V2] [WV-U21300-V2L]
• This feature can only be used for “Stream(1)”.
• If “On” is selected, the VIQS setting set from the [Image quality] tab is disabled.
• To set “On” for “Auto VIQS”, when “Stream transmission” of Stream(1) and Stream(2) is set to “On”,
[Frame rate*] of Stream(1) and Stream(2) is needed to be less than “15fps” (30fps mode) or
“12.5fps” (25fps mode).
[Refresh interval]
Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.265 (or H.264) images from the
following.
If using under a network environment with frequent error occurrences, shorten the refresh interval for H.265
to diminish image distortions. However, the image refresh speed may be lowered and the configured bit rate
may be exceeded.
0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s
• Default: 1s
Note
• When “On(Low)” is selected for “GOP control”, the refresh interval is set to Max. 8s.
• When “On(Mid)” is selected for “GOP control”, the refresh interval is set to Max. 16s.
• When “On(Advanced)” is selected for “GOP control”, the refresh interval is set to 60s.
• If “GOP control” is set to “On(Frame rate control)”, the frame rate ranges from 1fps to the value set in
[Frame rate*] depending on the size of image changes.
The smaller the frame rate value, the longer the refresh interval. When the frame rate is the value set
in [Frame rate*], the refresh interval is at Max. 16s.
[Transmission type]
Select the transmission type of H.265 (or H.264) images from the following.
• Unicast port (AUTO): Up to 14 users can access a single camera concurrently.
[WV-U2542LA] [WV-U2532LA] [WV-U1542LA] [WV-U1532LA] [WV-U2142LA][WV-U2132LA]
[WV-U1142A] [WV-U1132A][WV-U2540LA] [WV-U2530LA] [WV-U2140LA] [WV-U2130LA] [WV-U1130A]:
“Unicast port” will automatically be selected when transmitting images from the camera.
[WV-U11300-V2] [WV-U21300-V2L]:
“Unicast port1(Image)” and “Unicast port2(Audio)” will automatically be selected when transmitting images
and audio from the camera.
When it is unnecessary to fix the port number for stream transmission such as when using in a particular
LAN environment, it is recommended to select “Unicast port (AUTO)”.
• Unicast port (MANUAL): Up to 14 users can access a single camera concurrently.
[WV-U2542LA] [WV-U2532LA] [WV-U1542LA] [WV-U1532LA] [WV-U2142LA][WV-U2132LA]
[WV-U1142A] [WV-U1132A][WV-U2540LA] [WV-U2530LA] [WV-U2140LA] [WV-U2130LA] [WV-U1130A]:
Operating Instructions 75
2 Settings
It is necessary to select “Unicast port” manually to transmit images from the camera.
[WV-U11300-V2] [WV-U21300-V2L]
“Unicast port1(Image)” and “Unicast port2(Audio)” will automatically be selected when transmitting images
and audio from the camera.
It is possible to fix the port number of the router used for stream transmission via the Internet by setting
“Unicast port (MANUAL)” (®“2.8.1 Configure the network settings [Network]”). Refer to the operating
instructions of the router in use.
• Multicast: Unlimited number of users can access a single camera concurrently. Complete the entry field
of “Multicast address”, “Multicast port” and “Multicast TTL/HOPLimit” when transmitting stream with
multicast. Refer to “1.1.1 Monitor images from a single camera” for further information about the maximum
concurrent access number.
• Default: Unicast port (AUTO)
[WV-U2542LA][WV-U2532LA][WV-U1542LA][WV-U1532LA][WV-U2142LA][WV-U2132LA]
[WV-U1142A][WV-U1132A][WV-U2540LA][WV-U2530LA][WV-U2140LA][WV-U2130LA]
[WV-U1130A]
[Unicast port]
*1
Enter the unicast port number (used to transmit images from the camera).
• Available port number: 1024 - 50000 (Only even numbers are available.)
• Default:
– Stream(1): 32004
– Stream(2): 32014
– Stream(3): 32024
[WV-U11300-V2] [WV-U21300-V2L]
[Unicast port1(Image)]
*1
Enter the unicast port number (used to transmit images from the camera).
• Available port number: 1024 - 50000 (Only even numbers are available.)
• Default:
– Stream(1): 32004
– Stream(2): 32014
– Stream(3): 32024
[Unicast port2(Audio)]
*1
Enter the unicast port number (used to transmit audio from the camera).
• Available port number: 1024 - 50000 (Only even numbers are available.)
• Default:
– Stream(1): 33004
– Stream(2): 33014
– Stream(3): 33024
[Multicast address]
*2
Enter the multicast IP address. Images will be transmitted to the designated IP address.
• Available IPv4 address: 224.0.0.0 - 239.255.255.255
• Available IPv6 address: Multicast address starting with “FF”
• Default:
– Stream(1): 239.192.0.20
– Stream(2): 239.192.0.21
– Stream(3): 239.192.0.22
76 Operating Instructions
2 Settings
Note
• Enter a multicast IP address after checking available multicast address.
[Multicast port]
*2
Enter the multicast port number (used to transmit images from the camera).
• Available port number: 1024 - 50000 (Only even numbers are available.)
• Default: 37004
Note
• [WV-U11300-V2] [WV-U21300-V2L]
When audio is transmitted from the unit, the port number to be used will be the multicast port number
plus “1000”.
[Multicast TTL/HOPLimit]
*2
Enter a value for “Multicast TTL/HOPLimit”.
• Available value: 1-254
• Default: 16
IMPORTANT
• When transmitting stream images via the internet, the transmitted image sometimes may not be
displayed depending on the settings of a proxy server or a firewall. In this case, refer to the network
administrator.
• When two or more network interface cards are installed on the PC in use, the network interface
card(s) not used for receiving images should be invalidated when displaying images using the multicast
port.
*1
It is necessary to designate the unicast port number when “Unicast port (MANUAL)” is selected for “Transmission type”.
*2
It is necessary to designate the multicast IP address when “Multicast” is selected for “Transmission type”.
Operating Instructions 77
2 Settings
2.5.4 Configure the settings relating to image adjust, zoom/focus,
extra zoom, privacy zone, VIQS [Image quality]
Click the [Image quality] tab on the “Image” page (“Image/Audio” page [WV-U11300-V2] [WV-U21300-V2L]).
(®For menu display and how to operate, refer to “2.2.1 How to display the setup menu”, “2.2.2 How to operate
the setup menu”)
When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a
newly opened window. The detailed settings can be configured while monitoring images displayed on the
[Image quality] tab.
The settings relating to the image adjust, zoom/focus, extra zoom, privacy zone, VIQS can be configured on
this page.
[WV-U2542LA] [WV-U2532LA] [WV-U1542LA] [WV-U1532LA]
[WV-U2142LA] [WV-U2132LA] [WV-U1142A] [WV-U1132A]
[WV-U11300-V2] [WV-U21300-V2L]
[WV-U2540LA] [WV-U2530LA] [WV-U2140LA] [WV-U2130LA]
[WV-U1130A]
[Image adjust]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to image quality.
The setup menu will be displayed in a newly opened window. (®“2.5.4.1 Configure the settings relating to
image quality (“Image adjust” setup menu)”)
[Zoom/Focus adjustment] [WV-U2542LA] [WV-U2532LA] [WV-U1542LA] [WV-U1532LA]
[WV-U2142LA] [WV-U2132LA] [WV-U1142A] [WV-U1132A] [WV-U11300-V2] [WV-U21300-V2L]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to zoom/focus.
The setup menu will be displayed in a newly opened window. (®“2.5.4.3 Adjust the zoom and focus
[WV-U2542LA] [WV-U2532LA] [WV-U1542LA] [WV-U1532LA] [WV-U2142LA] [WV-U2132LA] [WV-U1142A]
[WV-U1132A] [WV-U11300-V2] [WV-U21300-V2L]”)
[Extra zoom] [WV-U2540LA] [WV-U2530LA] [WV-U2140LA] [WV-U2130LA] [WV-U1130A]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra zoom.
The setup menu will be displayed in a newly opened window. (®“2.5.4.4 Adjust the angular field of view with
extra zoom [WV-U2540LA] [WV-U2530LA] [WV-U2140LA] [WV-U2130LA] [WV-U1130A]”)
[Privacy zone]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the privacy
zone. The setup menu will be displayed. (®“2.5.4.5 Configure the settings relating to the privacy zone (“Privacy
zone” setup menu)”)
78 Operating Instructions
2 Settings
[VIQS]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to VIQS. The setup
menu will be displayed. (®“2.5.4.6 Configure the VIQS setting”)
2.5.4.1 Configure the settings relating to image quality (“Image
adjust” setup menu)
Click the [Setup>>] button of “Image adjust” on the [Image quality] tab of the “Image” page (“Image/Audio”
page [WV-U11300-V2] [WV-U21300-V2L]). (®“2.5.4 Configure the settings relating to image adjust, zoom/
focus, extra zoom, privacy zone, VIQS [Image quality]”)
The settings relating to image quality can be configured with the setup menu displayed in a newly displayed
window. When the values are changed, the changed values will be applied to the currently displayed image
on the [Image quality] tab.
Click the “+” mark on the left of each item in the setup menu to expand the respective item, and enable detailed
settings.
Click the “-” mark on the left of an expanded item to return to the screen displayed before the item was
expanded.
<Example: Super dynamic (SD)>
Super Dynamic(SD)
[Super Dynamic(SD)]
Select “On” or “Off” to determine whether or not to activate the super dynamic function.
Refer to the description “Super Dynamic function” (®“Super Dynamic function”) about the super dynamic
function.
• On: The super dynamic function will work.
Operating Instructions 79
2 Settings
• Off: The super dynamic function will not work.
• Default: On
Note
• When the following are observed depending on the light condition, select “Off” for “Super
Dynamic(SD)”.
– When flickering appears or the color changes on the screen
– When noise appears in the brighter area on the screen
[Level]
Adjust the super dynamic (SD) level.
If you move the slider in the “+” direction, a subject with high contrast can be captured without over exposure
or under exposure.
If you move the slider in the “-” direction, the parts with medium brightness can be captured with rich gradation.
Click the [Reset] button to reset to the default setting.
• Default: 28
Note
• When changing the level, the images may be distorted temporarily.
Super Dynamic function
When there is wide variation between the illumination of light and dark areas of the location being monitored,
the camera adjusts the lens iris in accordance with the brighter areas. This causes loss of detail in darker areas.
Conversely, adjusting the lens brightness for the darker areas causes the brighter areas to become washed
out.
Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image
that is set up for a clear view of the darker areas, creating a final image that preserves overall detail.
A
B
C
A. Subject in the dark
area is hard to notice...
B. Subject in the bright
area is washed out...
C. Creates a clearer
image by digitally
combining images
80 Operating Instructions
2 Settings
[BLC/ HLC]
Select from the following. When “On” is selected for “Super Dynamic(SD)” or when “On” is selected for
“Intelligent auto”, this setting is not available.
• Back light compensation (BLC): Activates the back light compensation (BLC) function.
• High light compensation(HLC): Activates the high light compensation (HLC) function. The high light
compensation function limits the over exposure of subjects caused bright light (such as light from headlights
of cars) at night.
• Off: Deactivates the back light compensation function and high light compensation function.
• Default: Off
[Mask area]
When mask area is set, the selected area is masked and you can adjust brightness. When “On” is selected
for “Super Dynamic(SD)”, this setting is not available.
Refer to “2.5.4.2 Set mask areas” for information on how to set the mask area.
Light control mode
[Light control mode]
Select the light control mode from the following.
• Indoor scene (50 Hz) / Indoor scene (60 Hz): The shutter speed will automatically be adjusted to prevent
flicker caused by fluorescent light. Select 50 Hz or 60 Hz corresponding to the location where the camera
is in use.
• ELC: Uses shutter speed adjustment to control light.
• Default: ELC
Note
• When 25fps mode is selected for [Image capture mode], “Indoor scene (60 Hz)” is not available.
[Brightness]
Adjust the brightness.
If you move the slider in the “+” direction, the image will become brighter.
If you move the slider in the “-” direction, the image will become darker.
Click the [Reset] button to reset to the default brightness setting.
• Default: 64
[Maximum gain]
Adjusts the maximum gain. When the luminance of the subject becomes darker, gain will be automatically
increased and screen will become brighter. If you increase the gain, the noise may also increase.
If you move the slider in the “+” direction, the maximum gain will increase.
If you move the slider in the “-” direction, the maximum gain will decrease.
Click the [Reset] button to reset to the default setting.
• Default: 11
Operating Instructions 81
2 Settings
[Maximum shutter]
The maximum shutter time adjusts the storage time of the sensor. The following are available for the recording
duration.
– When 30fps mode is selected for [Image capture mode]:
Max.1/10000s, Max.1/4000s, Max.1/2000s, Max.1/1000s, Max.1/500s, Max.1/250s, Max.1/120s, Max.
1/100s, Max.2/120s, Max.2/100s, Max.3/120s, Max.3/100s, Max.1/30s, Max.2/30s, Max.4/30s, Max.6/30s,
Max.10/30s, Max.16/30s
– When 25fps mode is selected for [Image capture mode]:
Max.1/10000s, Max.1/4000s, Max.1/2000s, Max.1/1000s, Max.1/500s, Max.1/250s, Max.1/100s, Max.
2/100s, Max.3/100s, Max.1/50s, Max.1/25s, Max.2/25s, Max.4/25s, Max.6/25s, Max.10/25s, Max.16/25s
• Default: Max.1/30s
IMPORTANT
• If the following value is set for “Maximum shutter”, the frame rate may drop when the subject is dark.
– A value longer than “Max.1/30s” (Max.2/30s/ Max.4/30s/ Max.6/30s/ Max.10/30s/ Max.16/30s)
when the 30 fps mode is set for [Transmission priority]
– A value longer than “Max. 1/25s” (Max. 2/25s/ Max. 4/25s/ Max. 6/25s/ Max. 10/25s/ Max. 16/25s)
when the 25 fps mode is set for [Transmission priority]
Note
• When “On” is selected for “Super Dynamic(SD)”, “Max.1/2000s”, “Max.1/4000s” and “Max.1/10000s”
are not available.
• If “0” is selected for “Maximum gain”, the setting of “Maximum shutter” will be restricted as follows:
– When 30fps mode is selected for [Image capture mode], “Max. 2/30s” or higher is not available.
– When 25fps mode is selected for [Image capture mode], “Max. 2/25s” or higher is not available.
• When “Light control mode” is set to “Indoor scene (60 Hz)”, a shorter time than “Max. 1/120s” cannot
be set.
• When “Light control mode” is set to “Indoor scene (50 Hz)”, a shorter time than “Max. 1/100s” cannot
be set.
Day & Night(IR)
[Day & Night(IR)]
Select switching between the color mode and the black & white mode from the following.
U254x
U253x
U214x
U213x
U154x
U153x
• Off: The color mode is selected.
• On(IR Light Off): Always captured as black & white images.
• On(IR Light On): Always captured as black & white images. Suitable when using near-infrared lighting at
night.
• Auto1(IR Light Off): The camera automatically switches between the color mode and the black & white
mode in accordance with the picture brightness (luminance).
82 Operating Instructions
2 Settings
• Auto2(IR Light On): The camera automatically switches between the color mode and the black & white
mode in accordance with the picture brightness (luminance). Suitable when using near-infrared lighting at
night.
• Auto3(SCC): Suitable to keep the color mode even under darker light condition. The Super Chroma
Compensation (SCC) function retains the color mode even with dim lighting.
• Default: Auto2(IR Light On)
U114x
U113x
• Off: The color mode is selected.
• On: Always captured as black & white images.
• Auto1(Normal): The camera automatically switches between the color mode and the black & white mode
in accordance with the picture brightness (luminance).
• Auto2(IR Light): The camera automatically switches between the color mode and the black & white mode
in accordance with the picture brightness (luminance). Suitable when using near-infrared lighting at night.
• Auto3(SCC): Suitable to keep the color mode even under darker light condition. The Super
ChromaCompensation (SCC) function retains the color mode even with dim lighting.
• Default: Auto1(Normal)
Super Chrome Compensation (SCC) function
This function achieves faithful color images using the proprietary color compensation technology that
reproduce images even under low illumination where it is usually difficult to capture objects faithfully.
IMPORTANT
• If the focus cannot be automatically adjusted, refer to “[Adjusting method]”. [WV-U2542LA]
[WV-U2532LA] [WV-U1542LA] [WV-U1532LA] [WV-U2142LA] [WV-U2132LA] [WV-U1142A]
[WV-U1132A] [WV-U11300-V2] [WV-U21300-V2L]
Note
• Since the color compensation technology is used for “Auto3(Super Chrome Compensation(SCC))”,
some colors may look different from the actual objects depending on the light condition (such as when
infrared lights are used).
• The operating sound might be heard when changing to black-and-white mode, however it does not
indicate any malfunction.
• The color mode and the black & white mode may not be switched automatically depending on the
environment. In such a case, use the schedule function to switch the color and the black & white mode.
For how to set up, refer to the following our support website.
https://i-pro.com/global/en/surveillance/training_support/support/technical_information <Control No.:
C0314>
[Level]
Select the threshold illuminance level (brightness) to switch between the color mode and the black & white
mode. The descriptions about the following threshold illuminance levels are given when “Off” is selected for
“Super Dynamic(SD)”.
• High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance)
of the camera is approx. 2 lx or less.
• Low: Switches from the color mode to the black & white mode when the ambient brightness (illuminance)
of the camera is approx. 1 lx or less.
• Default: High
Note
• When a low value is selected for “Maximum gain”, it may be difficult to switch modes depending on the
environment.
Operating Instructions 83
2 Settings
[Dwell time]
Select a wait time for switching between the color mode and the black & white mode from the following.
2s/ 10s/ 30s/ 1min
• Default: 10s
[IR LED light intensity]
U254x
U253x
U214x
U213x
U154x
U153x
Select the IR LED light intensity from High/Middle/Low.
• Default: High
[Intensity control]
U254x
U253x
U214x
U213x
U154x
U153x
Select On/Off to determine whether or not to activate the IR Light over exposure suppression function.
• Default: Off
White balance
[White balance]
Select a method of white balance adjustment from the following.
White color can be adjusted by “Red gain” and “Blue gain”.
• ATW1: Selects the automatic tracing white balance mode. The camera will constantly check the color
temperature of the light source and adjust the white balance automatically. Operating color temperature
range is approx. 2,700 K to 6,000 K.
• ATW2: Selects the automatic tracing white balance mode under a sodium lamp. The camera will adjust
the white balance automatically under a sodium lamp. Operating color temperature range is approx. 2,000
K to 6,000 K.
• AWC: Selects the automatic white balance control mode. This adjustment is suitable for a location where
a light source is stable. Operating color temperature range is approx. 2,000 K to 10,000 K.
• Default: ATW1
Note
• Under the following conditions, color may not be faithfully processed. In these cases, select “AWC”.
– When shooting a subject whose major part is a thick color
– When shooting blue sky or sun at sunset
– When shooting a subject whose luminance is too low
• When “AWC” is selected, click the [Set] button.
[Red gain]
Adjust the red color of images.
When the slider is moved in the “+” direction, the red color will become thicker. When the slider is moved in
the “-” direction, the red color will be thinner. Click the [Reset] button to reset the color to the default.
• Default: 128
[Blue gain]
Adjust the blue color of images.
When the slider is moved in the “+” direction, the blue color will become thicker. When the slider is moved in
the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default.
84 Operating Instructions
2 Settings
• Default: 128
Intelligent auto
[Intelligent auto]
Select On/Off to determine whether or not to activate the “Intelligent auto” function.
“Intelligent auto” can detect conditions (back lighting, outdoor, night time, etc.) or moving objects and then
automatically adjust the camera’s aperture, gain, shutter speed, and contrast in order to display moving objects
more clearly.
• Default: On
Note
• Be aware that flicker may occur due to fluorescent lighting when activating the Intelligent auto function.
In such a case, set the following:
– Change “Light control mode” to “Indoor scene (50 Hz)” or “Indoor scene (60 Hz)”.
Detailed setting
[Auto contrast adjust]
Select On/Off(Manual) to determine whether or not to activate the auto contrast adjust function.
On: Activates the auto contrast adjust function.
Off: Stops the auto contrast adjust function.
• Default: On
Note
• When “On” is selected for “Intelligent auto”, this setting is not available.
[Fog compensation]
Select “On” or “Off” to determine whether or not to activate the fog compensation function. When “On” is
selected for “Auto contrast adjust”, or when “On” is selected for “Intelligent auto”, this setting is not available.
The fog compensation function can make dim images that have been affected by fog or other conditions clearer
using digital image processing.
• On: Activates the fog compensation function.
Operating Instructions 85
2 Settings
• Off: Stops the fog compensation function.
• Default: Off
[Level]
Adjust the fog compensation level.
The level of fog compensation will increase when the slider is moved in the “+” direction, and decrease when
the slider is moved in the “-” direction. Click the [Reset] button to reset to the default setting.
• Default: 4
[Chroma gain level]
Adjusts the chroma level (color density).
If you move the slider in the “+” direction, the colors will become loud and vivid. If you move the slider in the
“-” direction, the colors will become subdued. Click the [Reset] button to reset the color to the default.
• Default: 128
[Aperture level]
Adjust the aperture level (outline compensation).
If you move the slider in the “+” direction, the outline of the image will become sharper, and if you move it in
the “-” direction, the outline of the image will become softer. Click the [Reset] button to reset the color to the
default.
• Default: 16
[Pedestal level]
Adjust the black level of images by moving the slider.
When the slider is moved to the “+” direction, images will become brighter. When the slider is moved to the
“-” direction, images will be darker. Click the [Reset] button to reset the color to the default.
• Default: 128
[DNR]
The digital noise reduction function reduces noise automatically under the condition of low illuminance.
If you move the slider in the “+” direction, the noise reduction effect is strengthened. There may be many
afterimages.
If you move the slider in the “-” direction, the noise reduction effect is weakened. There are fewer afterimages.
Click the [Reset] button to reset to the default setting.
• Default: 128
Scene registration
[Scene file]
The combination of settings used to adjust image quality can be saved as a scene file. The scene file can be
selected here.
Registered scene files can be configured in the “Schedule” page (®“2.9 Configure the settings relating to the
schedules [Schedule]”). If the timing of when images are viewed greatly affects the area where images are
viewed, registering scene files to the schedule can let you match a combination of settings to different times
of day in order to view images in the best conditions.
86 Operating Instructions
2 Settings
[Scene file title]
The scene file name (up to 10 characters) displayed in “Scene file” can be changed. Only file names displayed
in “1:”, “2:”, “3:”, and “4:” can be changed.
• Unavailable characters: " & \
[Load] button
Loads the setting data selected in “Scene file” and changes the current image accordingly.
[Register] button
The combination of settings used to adjust image quality that are currently displayed can be registered to the
scene file displayed in “Scene file”.
2.5.4.2 Set mask areas
This explains how to mask an area of the image and adjust brightness.
When setting the mask area, set “Super Dynamic(SD)” to “Off”.
1. Display the “Image adjust” setup menu. (®“2.5.4 Configure the settings relating to image adjust, zoom/
focus, extra zoom, privacy zone, VIQS [Image quality]”)
2. Click “+” on the left of “Super Dynamic(SD)” to display the detailed SD menu.
Operating Instructions 87
2 Settings
3. Click the [Start] button of “Mask area”.
→ Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (8´6).
4. Click the divided areas to be masked.
→ The clicked areas will be masked and will become white. To cancel masking, click the area again.
5. Click the [End] button after completing masking areas.
→ The borders on the image displayed on the [Image quality] tab will disappear.
88 Operating Instructions
2 Settings
IMPORTANT
• The mask area may move out of alignment if the setting for “Image capture mode” of the [Image] tab,
or “Image rotation” of the [Basic] tab is changed after the mask area has been configured. Make sure
to check the mask area after changing the settings.
• The mask area may move out of alignment when “Optical zoom” and “Extra optical zoom” is configured.
Make sure to check the mask area after configuring “Optical zoom” and “Extra optical zoom”.
[WV-U2542LA] [WV-U2532LA] [WV-U1542LA] [WV-U1532LA] [WV-U2142LA] [WV-U2132LA]
[WV-U1142A] [WV-U1132A] [WV-U11300-V2] [WV-U21300-V2L]
• Configure mask area settings with a zoom ratio of x1.0 used for extra zoom. The mask area operatesin
the mask position of zoom ratio of x1.0 even after extra zoom settings. [WV-U2540LA]
[WV-U2530LA] [WV-U2140LA] [WV-U2130LA] [WV-U1130A]
Note
• When the [Reset] button is clicked, masking for all the masked areas will be canceled.
2.5.4.3 Adjust the zoom and focus [WV-U2542LA] [WV-U2532LA]
[WV-U1542LA] [WV-U1532LA] [WV-U2142LA] [WV-U2132LA]
[WV-U1142A] [WV-U1132A] [WV-U11300-V2] [WV-U21300-V2L]
Click the [Setup>>] button of “Zoom/Focus adjustment” on the [Image/Privacy] tab of the “Image” page (“Image/
Audio” page [WV-U11300-V2] [WV-U21300-V2L]). (®“2.5.4 Configure the settings relating to image adjust,
zoom/focus, extra zoom, privacy zone, VIQS [Image quality]”)
Operating Instructions 89
2 Settings
Zoom/Focus adjustment
It is possible to adjust the angular field of view using the zoom and the extra optical zoom.
Adjust the focus setting by moving the lens focus to the appropriate position.
Manual and auto adjustments are available.
[Zoom ratio designation]
The zoom and focus can be adjusted at the same time.
Operate the slider to enlarge/reduce the angular field of view adjustment outline in the image.
When adjusting the zoom ratio to the “Tele” side, only the angular field of view adjustment outline is reduced,
and it is possible to determine the zoom ratio while checking the angular field of view after zooming is
performed.
When adjusting the zoom ratio to the “Wide” side, the image itself is zoomed out of or the angular field of view
adjustment outline is enlarged, and it is possible to determine the zoom ratio while checking the image size
after zooming is performed.
After the angular field of view adjustment outline is adjusted, zooming is performed, and the auto focus function
starts to automatically adjust focus based on a subject located in the center of the screen by clicking the
[Execute] button.
Note
• The red area of the slider and angular field of view adjustment outline represents optical zoom, and
the yellow area represents extra optical zoom. The maximum magnification for optical zoom and extra
optical zoom varies depending on the model and settings of the [Image capture mode].
• If you click the
button or button of [Manual zoom adjustment], [Zoom ratio
designation] cannot be operated. To perform [Zoom ratio designation], click the [Load] button, or the
button of [Manual zoom adjustment].
• The specified zoom ratio may not be obtained with [Zoom ratio designation]. In that case, specify the
zoom ratio and reopen the menu window. Then, make adjustment again with [Zoom ratio
designation] or [Manual zoom adjustment] as required.
[Manual zoom adjustment]
The zoom can be adjusted manually.
: Click this button to adjust the zoom ratio to the “Wide” side until x1.0.
: Click this button to set the zoom ratio to x1.0.
: Click this button to adjust the zoom ratio to the “Tele” side.
Note
• The camera switches between optical zoom and extra optical zoom depending on the zoom ratio.
The supported optical and extra optical zoom ratios vary depending on the model and the selected
image capture mode.
• When “Image capture size” is set to “640x360” or a higher resolution, image quality may deteriorate
depending on the zoom ratio. For further information, refer to our website <Control No.: C0124>.
IMPORTANT
• If optical zoom and extra optical zoom are configured after configuring settings for the mask area
(®“2.5.4.2 Set mask areas”), privacy zone (®“2.5.4.5 Configure the settings relating to the privacy
zone (“Privacy zone” setup menu)”), VMD area (®“2.6.3 Configure the VMD settings [VMD area]”),
VIQS area(®“2.5.4.6 Configure the VIQS setting”), and SCD area (®“2.6.5 Configure the SCD
settings [SCD area]”), the configured areas for those settings may move out of alignment. Therefore,
perform the settings for optical zoom and extra optical zoom function before other settings.
90 Operating Instructions
2 Settings
[Manual focus adjustment]
The focus can be adjusted manually.
• [Near]: Click this button to adjust the focus to the “Near” side.
• [Reset]: Click this button to reset the focus to the default.
• [Far]: Click this button to adjust the focus to the “Far” side.
Note
• One-click of the [Near] or [Far] button is a fine adjustment, and it can look like there is no change in
the focus. To shift the focus point largely, keep the button pressed.
[Auto focus area setting]
When performing auto focus, you can use this frame to specify the subject on the screen for which the focus
should be adjusted. Unless specified otherwise, adjusts the focus to the subject in the central area of the
screen.
• [Display]: Displays the auto focus frame in the settings screen. In the default settings, the auto focus frame
is displayed in the central area of the screen. Drag the mouse on the image, and specify the area where
the focus should be adjusted. Once the setting is complete, click the [Register] button.
When the [Display] button is clicked, the [Reset] and [Register] buttons are displayed.
• [Reset]: Resets the frame setting to its default. To register, click the [Register] button.
• [Register]: Saves the set frame. Click to automatically adjust the focus on the subject in the specified area.
[Auto focus]
The auto focus function starts to automatically adjust focus based on a subject located in the center of the
screen by clicking the [Execute] button.
IMPORTANT
• With 30fps mode selected for [Image capture mode], if “Auto focus” is executed during slow shutter
operation at night while a value longer interval than “Max. 1/30s” (Max. 2/30s, Max. 4/30s, Max. 6/30s,
Max. 10/30s, or Max. 16/30s) is selected for “Maximum shutter”, completing auto focus may take a
long time.
• With 25fps mode selected for [Image capture mode], if “Auto focus” is executed during slow shutter
operation at night while a value longer interval than “Max. 1/25s” (Max. 2/25s, Max. 4/25s, Max. 6/25s,
Max. 10/25s, or Max. 16/25s) is selected for “Maximum shutter”, completing auto focus may take a
long time.
• In the following locations or with the following subjects, the focus may not be able to be automatically
adjusted. In this case, manually adjust the focus.
– when the subject moves a lot
– when there are large changes to the lighting intensity
– when the light level is low
– when the subject or location is extremely bright or reflective
– when viewing through windows
– when the dome cover is in a location where it can easily become dirty
– locations where there is not much contrast such as a white wall
– when there is harsh flickering
• When images in the near-infrared light area change from color to black & white, images may be out of
focus due to the nature of optical properties. In this case, the focus can automatically be corrected by
selecting “Auto” or “Preset” for “Adjusting method” (the focus will not automatically be adjusted
according to the illumination level change once the focus is corrected).
[Adjusting method]
Select the focus adjustment method upon switching between the color mode and the black & white mode.
For further information, refer to our website <Control No.: C0315>.
Operating Instructions 91
2 Settings
• Auto: When color/BW of an image on which the final focus adjustment is performed is switched, the focus
will automatically be adjusted. When switched back to the previous color/BW, the focus position will return
to the position determined when the final focus adjustment was performed. If the focus of an image could
not be adjusted as a black & white image, the image may be readjusted as a color image and then switched
again to a black & white image.
• Preset: Performs the preset movement to each specified focus position when switching between color and
black & white images. The preset position is the focus position specified last time, which was automatically
memorized for each of color images and black & white images.
• Fix: Fixes the position after adjusting the focus either automatically or manually.
• Default: Auto
IMPORTANT
• If the focus cannot be adjusted automatically when switching between the color mode and the black
& white mode when “Auto” is selected, select “Preset” or “Fix” and adjust the focus manually.
[Close] button
Click this button to close the “Zoom/Focus adjustment” setup menu.
2.5.4.4 Adjust the angular field of view with extra zoom [WV-U2540LA]
[WV-U2530LA] [WV-U2140LA] [WV-U2130LA] [WV-U1130A]
Click the [Setup>>] button of “Extra zoom” on the [Image/Privacy] tab of the “Image” page. (“Image/Audio”
page [WV-U11300-V2] [WV-U21300-V2L]) (®“2.5.4 Configure the settings relating to image adjust, zoom/
focus, extra zoom, privacy zone, VIQS [Image quality]”)
It is possible to adjust the angular field of view using the extra zoom function.
• Click this button to adjust the zoom ratio to the “Wide” side.
• Click this button to set the zoom ratio to x1.0.
• Click this button to adjust the zoom ratio to the “Tele” side.
Note
• The maximum zoom ratio for extra zoom varies depending on the model and the selected [Image
capture mode].
• Refer to the Important Information for more information about the maximum zoom ratio.
IMPORTANT
• The extra zoom function may not be activated on the appropriate position if the setting for the function
is performed after the settings for the VIQS area (®“2.5.4.7 Configure the VIQS area”), VMD area
(®“2.6.4 Set the VMD areas [VMD area]”), SCD area (®“2.6.6 Set the SCD areas [SCD area]”), or
privacy zone (®“2.5.4.5 Configure the settings relating to the privacy zone (“Privacy zone” setup
menu)”). Therefore, configure each area's settings after configuring the extra zoom settings.
• Configure mask area settings with a zoom ratio of x1.0. The mask area (®“2.5.4.2 Set mask areas”)
operates in the mask position of zoom ratio of x1.0 even after extra zoom settings.
92 Operating Instructions
2 Settings
2.5.4.5 Configure the settings relating to the privacy zone (“Privacy
zone” setup menu)
Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image” page (“Image/Audio”
page [WV-U11300-V2] [WV-U21300-V2L]). (®“2.5.4 Configure the settings relating to image adjust, zoom/
focus, extra zoom, privacy zone, VIQS [Image quality])
When there is a zone that you do not want to display, set the zone as a privacy zone is filled with gray. Up to
8 privacy zones can be set.
Operating Instructions 93
2 Settings
Example of privacy zone setting
[Area]
The privacy zone will be set when an area is designated by dragging the mouse. Each zone can be overlapped.
The zones are numbered sequentially from area 1.
Note
• Set the privacy zone larger than the size of an object to be hidden.
[Status]
Select “On” or “Off” to determine whether or not to display the privacy zone.
• On: The privacy zone will be displayed.
• Off: The privacy zone will not be displayed.
• Default: Off
[Delete] button
Click the [Delete] button corresponding to the zone to be deleted.
[Close] button
Click this button to close the “Privacy zone” setup menu.
IMPORTANT
• The privacy zone may move out of alignment if the settings for “Image capture mode” of the [Image]
tab, or “Image rotation” of the [Basic] tab are changed. Make sure to check the privacy zone setting
after changing the settings.
• After configuring the privacy zone, the privacy zone may move out of alignment when the “Optical
zoom” or “Extra optical zoom” setting is changed. Make sure to check the privacy zone after changing
the setting. [WV-U2542LA] [WV-U2532LA] [WV-U1542LA] [WV-U1532LA] [WV-U2142LA]
[WV-U2132LA] [WV-U1142A] [WV-U1132A] [WV-U11300-V2] [WV-U21300-V2L]
• Note that VMD and SCD do not function in the area where the privacy zone is set.
94 Operating Instructions
2 Settings
2.5.4.6 Configure the VIQS setting
Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image” page (“Image/Audio” page
[WV-U11300-V2] [WV-U21300-V2L]). (®“2.5.4 Configure the settings relating to image adjust, zoom/focus,
extra zoom, privacy zone, VIQS [Image quality]”)
VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change
the images of a specified area.
It is possible to enhance the image quality of the specified range within a shooting area (image).
It is also possible to moderate the image data size by lowering the image quality of other areas.
The VIQS setting is available only for H.265 (or H.264) images.
Up to 8 VIQS areas can be set.
To check the image after configuring VIQS, when H.265 (or H.264) images are selected under “Stream”, you
can check the image by pressing the [Confirm] button. You can also check by displaying an H.265 (or H.264)
image on the “Live” page.
[Area]
When selecting a VIQS area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered
in the order of selection.)
[Status]
Select “On” or “Off” to determine whether or not to use the VIQS area.
• On: The VIQS area will be set.
Operating Instructions 95
2 Settings
• Off: Does not set the VIQS area.
• Default: Off
[Delete] button
Deletes the VIQS area. Click the button to delete the VIQS area.
[Level]
Configure the difference level in the image quality between specified areas and non-specified areas. The
greater the difference level, the more the image quality of the non-specified area is reduced. This makes it
possible to moderate the image data size.
0 Min./ 1/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Max.
• Default: 5 Normal
Stream
[Stream(1)]
Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (Stream(1))
images.
The VIQS (Stream(1)) images can be confirmed with the [Confirm] button.
• Default: Off
[Stream(2)]
Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (Stream(2))
images.
The VIQS (Stream(2)) images can be confirmed with the [Confirm] button.
• Default: Off
[Stream(3)]
Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (Stream(3))
images.
The VIQS (Stream(3)) images can be confirmed with the [Confirm] button.
• Default: Off
IMPORTANT
• After the VIQS setting is set to “On”, the VIQS area may move out of alignment when the “Image capture
mode” setting on the [Image] tab of the “Image” page (“Image/Audio” page [WV-U11300-V2]
[WV-U21300-V2L]) is changed. Make sure to check the VIQS setting after changing the “Image capture
mode” setting.
Note
• Refer to “2.5.4.7 Configure the VIQS area” for setting procedure of the VIQS area.
• When “Off” is selected for “Stream transmission” of the applicable stream, the stream selection cannot
be changed.
96 Operating Instructions
2 Settings
2.5.4.7 Configure the VIQS area
The VIQS area is specified by following the steps below.
1. Drag the mouse on the screen to specify the area (up to 8 areas).
→ The specified area is set to area “1(White)”, and the outline is displayed.
The areas are set in the area number order from number 1. The color next to the area number show
the color of the corresponding outline.
2. Configure the difference level in the image quality between specified areas and non-specified areas. The
greater the difference level, the more the image quality of the non-specified area is reduced. This makes
it possible to moderate the image data size.
3. Select On/Off to activate/deactivate a distributed image of “Stream(1)” – “Stream(3)”.
4. Click the [Set] button.
→ This unit is updated with the setting contents. Click the [Delete] button corresponding to the area to be
deleted.
5. Click the [Confirm] button.
→ The image (“Stream(1)” – “Stream(3)”) that the [Confirm] button was pressed for is displayed. When a
window is newly opened and about 3 seconds pass, the currently outputted bit rate can be confirmed
with the configured VIQS.
IMPORTANT
• No setting contents are determined unless the [Set] button is clicked.
Operating Instructions 97
2 Settings
• To check the image after configuring VIQS, display an H.265 (or H.264) image on the “Live” page, or
press the [Confirm] button under “Stream”.
• The outputted bit rate changes depending on the subject. Confirm the bit rates with actual subjects
used when operating the camera.
• If the larger range is specified, the output bit rate increases. Check the current output bit rate to decide
the area size.
98 Operating Instructions
2 Settings
2.5.5 Configure the settings relating to audio [Audio]
[WV-U11300-V2] [WV-U21300-V2L]
Click the [Audio] tab on the “Image/Audio” page. (®“2.2.1 How to display the setup menu”, “2.2.2 How to
operate the setup menu”)
The settings relating to audio can be configured on this page.
Note
• Images and audio will not be synchronized. Therefore, images and audio may not always match.
• Audio may be interrupted depending on the network environment.
Mic input
[Mic input volume]
Set the audio volume for input into the camera. This setting is reflected in the volume when listening to audio
on a PC (mic input to PC).
• Mic High/ Mic Middle/ Mic Low: Set the volume when audio is input to the camera using a microphone.
• Default: Mic Middle
[AGC (audio)]
Automatically adjusts the audio reception to a suitable volume. The degree to which the volume is adjusted
can be selected from High/Middle/Low.
When “High” is selected, it is easier to hear quiet sounds, but sounds may be heard as noise. If you do not
want to hear noise, select “Middle” or “Low”.
• Default: High
[Audio bit rate]
Set the audio compression bit rate.
[G.726(Live)]: 16kbps/32kbps
[G.711(Live)]: 64kbps (cannot be changed)
[AAC-LC(Live)]: 64kbps/96kbps/128kbps
• Default:
– [G.726(Live)]: 32kbps
– [AAC-LC(Live)]: 128kbps
Audio transmission/reception
[Audio transmission mode]
Select the communication mode used for audio data reception between the camera and the PC from the
following:
• Off: Does not receive audio between the camera and the PC.
• Mic Input (To PC): PC receives the audio data from the camera. On the PC, the image can be viewed
together with the accompanying audio. The image and audio are not synchronized.
• Default: Off
Note
• When [Audio transmission mode] is set to “Mic Input (To PC)”, “Off” will automatically be selected for
[Smart Coding] - [Auto VIQS].
• Audio is transmitted to up to 2 users only when “AAC-LC” is selected for “Audio input encoding
format”. Audio is not transmitted to 3 users or more.
Operating Instructions 99
2 Settings
[Mic input interval (Camera to PC)]
Select an interval for audio reception from the following.
80ms/ 160ms
• Default: 80ms
Note
• When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected,
audio interruption may be diminished even though the delay time will be longer. Select the interval
according to the network environment.
• “Mic input interval (Camera to PC)” is unavailable when “AAC-LC” is selected for “Audio input encoding
format”.
Live page
[Audio input encoding format]
Select the audio input encoding format to be used in the “Live” page from G.726, G.711, or AAC-LC.
• Default: G.726
Note
• Mic input is available only with AAC-LC when using a web browser.
• When “Audio input encoding format” is set to “AAC-LC”, [Frame rate*] of Stream(1) and Stream(2) will
be limited to up to “15fps” (30fps mode) or “12.5fps” (25fps mode).
• Only G.726 and G.711 are available for ONVIF
®
. (ONVIF is the trademark of ONVIF, Inc.)
[Audio volume control mode]
Select the operation method using the volume cursor of the Mic input button on the “Live” page.
• Adjust PC speaker: Change the volume of the PC in which the “Live” page is opened.
• Adjust Mic input: Change the mic input volume of the camera.
• Default: Adjust Mic input
100 Operating Instructions
2 Settings
2.6 Configure the alarm settings [Alarm]
The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or
alarm images, the VMD area settings, SCD area settings and the alarm occurrence notification can be
configured on this page.
The “Alarm” page has the [Alarm] tab, the [VMD area] tab, [SCD area] tab and the [Notification] tab.
2.6.1 Configure the settings relating to the alarm action [Alarm]
Click the [Alarm] tab on the “Alarm” page. (®For menu display and how to operate, refer to “2.2.1 How to
display the setup menu”, “2.2.2 How to operate the setup menu”)
The settings relating to the alarm can be configured in this section. Refer to “2.6.2 Configure the settings
relating to the camera action on alarm occurrence [Alarm]” for further information about the settings relating
to the alarm images.
Alarm
[VMD alarm]
When clicking “VMD >>”, the [VMD area] tab of the “Alarm” page will be displayed. (®“2.6.4 Set the VMD
areas [VMD area]”)
[SCD alarm]
When clicking “SCD”, the [SCD area] tab will be displayed. (®“2.6.5 Configure the SCD settings [SCD
area]”)
[Command alarm]
Select “On” or “Off” to determine whether or not to receive the command alarm.
The command alarm is the function that provides notification of a TCP alarm notification from the other
cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
• Default: Off
[Reception port]
Select a port number to be used to receive the command alarm.
• Available range: 1-65535
• Default: 8181
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000-61000
Operating Instructions 101
2 Settings
[Alarm deactivation time]
Configure the duration that detections won't be made after an alarm is detected. For example, by using this
function you can prevent E-mail from being sent too often when E-mail notifications are configured to be sent
to tablet device when an alarm is detected.
5-600s
• Default: 5s
Note
• The duration that alarm detections are not made can be managed for each type of alarm. For example,
during the time when detections for command alarms are not made, detections for VMD alarm can be
made.
2.6.2 Configure the settings relating to the camera action on alarm
occurrence [Alarm]
Click the [Alarm] tab on the “Alarm” page. (®For menu display and how to operate, refer to “2.2.1 How to
display the setup menu”, “2.2.2 How to operate the setup menu”)
The settings related to the camera action on alarm can be configured in this section.
[Alarm E-mail notification]
Click “E-mail server >>” to display the setup menu that can configure the settings relating to E-mail notification
when an alarm occurs. The setup menu will be displayed in a newly opened window. (®“2.6.2.1 Configure
settings relating to alarm E-mail notifications”)
[Alarm image recording(SD memory card)]
Click “SD memory card setup >>” to display the setup menu that can configure the settings relating to recording
images on an SD memory card when an alarm occurs. The setup menu will be displayed in a newly opened
window. (®“2.6.2.2 Configure settings relating to recording to an SD memory card when an alarm occurs”)
[TCP alarm notification]
Click “TCP alarm notification >>” to display the setup menu that can configure the settings relating to
transmitting TCP alarm notification when an alarm occurs. The setup menu will be displayed in a newly opened
window. (®“2.6.2.3 Configure settings relating to TCP alarm notification when an alarm occurs”)
[HTTP alarm notification]
Click “HTTP alarm notification setup >>” to display the setup menu that can configure the settings relating to
transmitting HTTP alarm notifications when an alarm occurs. The setup menu will be displayed in a newly
opened window. (®“2.6.2.4 Configure settings relating to HTTP alarm notification when an alarm occurs”)
102 Operating Instructions
2 Settings
[SNMP transmission upon alarm detection]
Click “To SNMP setting” to display the setup menu that can configure the settings relating to SNMP
transmission when an alarm occurs. The setup menu will be displayed in a newly opened window.
(®“2.6.2.4 Configure settings relating to HTTP alarm notification when an alarm occurs”)
2.6.2.1 Configure settings relating to alarm E-mail notifications
Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®“2.6.2 Configure
the settings relating to the camera action on alarm occurrence [Alarm]”)
Refer to “2.8.2.1 Configure the settings related to sending E-mails” for information on configuration for these
settings.
Operating Instructions 103
2 Settings
2.6.2.2 Configure settings relating to recording to an SD memory card
when an alarm occurs
Click “SD memory card setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page.
(®“2.6.2 Configure the settings relating to the camera action on alarm occurrence [Alarm]”)
Refer to “2.4.2 Configure the settings relating to the SD memory card [SD memory card]” for information on
configuration for these settings.
104 Operating Instructions
2 Settings
2.6.2.3 Configure settings relating to TCP alarm notification when an
alarm occurs
Click “TCP alarm notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page.
(®“2.6.2 Configure the settings relating to the camera action on alarm occurrence [Alarm]”)
Refer to “2.6.7.1 Configure the settings relating to TCP alarm notification” for information on configuration for
these settings.
Operating Instructions 105
2 Settings
2.6.2.4 Configure settings relating to HTTP alarm notification when an
alarm occurs
Click “HTTP alarm notification setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page.
(®“2.6.2 Configure the settings relating to the camera action on alarm occurrence [Alarm]”)
Refer to “2.6.7.2 Configure the settings relating to HTTP alarm notification” for information on configuration
for these settings.
106 Operating Instructions
2 Settings
2.6.2.5 Configure settings relating to SNMP transmissions of alarm
images
Click “To SNMP setting” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®“2.6.2 Configure
the settings relating to the camera action on alarm occurrence [Alarm]”)
Refer to “2.8.2.6 Configure the settings relating to SNMP” for information on configuration for these settings.
2.6.3 Configure the VMD settings [VMD area]
Click the [VMD area] tab on the “Alarm” page. (®For menu display and how to operate, refer to “2.2.1 How
to display the setup menu”, “2.2.2 How to operate the setup menu”)
The video motion detection areas can be set on this page.
Up to 4 areas can be set. When motion is detected in the set area, it will be regarded as an alarm.
Operating Instructions 107
2 Settings
IMPORTANT
• The alarm occurrence indication button (®“1.1.2 About the “Live” page”) will be displayed when motion
is detected by the VMD function.
• The alarm occurrence indication button will be displayed at an SCD alarm occurrence or when receiving
a command alarm as well.
• Depending on the network environment, notification may be delayed even when “Real time” is selected
for “Status update mode” on the [Basic] tab of the “Basic” page (®“2.4.1 Configure the basic settings
[Basic]”).
• After configuring the VMD area, the VMD area may move out of alignment when “Image capture
mode” of the [Image] tab is changed. Make sure to check the VMD area after changing the “Image
capture mode” setting.
• Note that VMD does not function in the area where the privacy zone is set.
• The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not
responsible for any accidents or damages that may occur.
• Be aware that a VMD alarm may occur due to changes in the brightness of the whole image depending
on the status of the object when “On” is selected for “Intelligent auto”.
In such a case, set either of the following:
– Select “On” for “Light detection control” of VMD.
– Move the slider of “Detection sensitivity” of the VMD area in the “-” direction.
[Area]
When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered
in the order of selection.)
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2 Settings
[All areas] button
When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)” will
beautomatically applied to “Area”.
[Status]
Select “On” or “Off” to determine whether or not to perform video motion detection.
• On: Performs video motion detection.
• Off: Does not perform video motion detection.
• Default: Off
[Detection area]
Adjust the size of the VMD area using the slider. The smaller the selected value is, the higher the sensitivity
of VMD area becomes. The current value (1-10) will be displayed on the right of the slider.
• Default: 1
[Detection sensitivity]
Adjust the sensitivity of motion detection in the VMD area using the slider. The settings can be configured for
each area individually. The larger the value is set, the higher the sensitivity level becomes.
The current value (1 (low) - 15 (high)) will be displayed below the slider.
• Default: 8
[Delete] button
Click the [Delete] button corresponding to the area to be deleted. The outline of the selected area will be
deleted.
[Light detection control]
Select “On” or “Off” to determine whether or not to suspend video motion detection affected by brightness
change such by a dimming level control.
• Default: Off
IMPORTANT
• “Light detection control” may not work when brightness change is too small.
• When “On” is selected for “Light detection control”, the video motion detection may not be performed
even when detecting a subject moving over the whole screen.
[Area No. notification]
When “TCP alarm notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed.
(®“2.6.7 Configuration of the settings relating to alarm notification [Notification]”)
VMD information addition
[Information addition]
Select “On” or “Off” to determine whether or not to add VMD information to superimposed image data.
The VMD information can be searched by some of our network disk recorders. Refer to the operating
instructions of the connected devices for further information about the functions and settings.
• Default: Off
2.6.4 Set the VMD areas [VMD area]
Set the areas to activate the VMD function.
Operating Instructions 109
2 Settings
IMPORTANT
• During change of setting in the setup menu, no alarm will be detected. After setup is complete, close
the setup menu.
1. Set the video motion detection area by dragging the mouse on the screen.
→ The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2
- 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the
respective outline colors. The “Status” of the outline to be set for the area will become “On”.
2.
Adjust “Detection area” and “Detection sensitivity” using the slider.
Refer to “2.6.3 Configure the VMD settings [VMD area]” for further information about the “Detection
sensitivity” and “Detection area”.
The currently displayed area and its detection sensitivity will be displayed in the “Detection area” section.
Change areas and the settings of “Detection area” and “Detection sensitivity” as necessary.
3. Click the [Set] button after completing the settings.
IMPORTANT
• The setting will not be applied unless the [Set] button is clicked.
4. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be
invalidated.
→ The outline of the invalidated VMD area will turn to a dotted line. When the VMD area is invalidated,
no alarm will occur even when a motion can be recognized in the area.
5. To delete the VMD area, click the [Delete] button corresponding to the area to be deleted.
→ The outline of the respective VMD area will disappear.
110 Operating Instructions
2 Settings
6. Click the [Set] button.
→ The edited settings will be applied.
2.6.5 Configure the SCD settings [SCD area]
Click the [SCD area] tab on the “Alarm” page. (®For menu display and how to operate, refer to “2.2.1 How to
display the setup menu”, “2.2.2 How to operate the setup menu”)
By configuring SCD (scene change detection) setting, it is possible to issue an alarm when a camera is covered
with something or the camera direction is changed to shoot a different subject.
The detection area using the SCD function can be set on this section. Up to 1 area can be set. When a shooting
subject is changed in the set area, it will issue an alarm.
IMPORTANT
• Since it takes time for necessary learning in the following period, the SCD will not function for a while.
– Right after the SCD is set
– After the power of this product is turned on
– After a scene change is detected
• The alarm occurrence indication button (®“1.1.2 About the “Live” page”) will be displayed when scene
change is detected by the SCD function.
• The alarm occurrence indication button will be displayed at a VMD alarm occurrence or when receiving
a command alarm as well.
• Depending on the network environment, notification may be delayed even when “Real time” is selected
for “Status update mode” on the [Basic] tab of the “Basic” page. (®“2.4.1 Configure the basic settings
[Basic]”)
• After configuring the SCD area, the SCD area may move out of alignment when “Image capture
mode” of the [Image] tab is changed. Make sure to check the SCD area after changing the “Image
capture mode” setting.
• In the following cases, scene change may not be detected.
– Only a part of the shooting area is covered or the covered object can be seen.
– Subjects look alike each other before and after the camera direction has been changed.
– In the area where the privacy zone is set.
• The SCD function is not the dedicated function to prevent thefts, fires, etc.
We are not responsible for any accidents or damages that may occur.
• When “Detection time” of “SCD area” is shorter than “Dwell time” of “Day & Night(IR)”, a scene change
detection (SCD) may be activated at the time when an image is switched to BW. It can be improved
by setting “Dwell time” of “Day & Night(IR)” shorter than “Detection time” of “SCD area”.
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2 Settings
• When the image color is close to monochrome, detection of SCD alarms may become difficult. When
no alarms is detected, increase “Detection sensitivity” or set smaller “Detection area”.
[Status]
Select “On” or “Off” to determine whether or not to perform SCD.
• On: Performs SCD.
• Off: Does not performSCD.
• Default: Off
[Detection area]
Set the detection ratio “Small”, “Middle” or “Large”, which specifies how much of change in the area set in
[SCD area] to be detected.
• Default: Middle
[Detection sensitivity]
Adjust the SCD sensitivity in the SCD area and select from “Very Low”, “Low”, “Middle”, or “High”.
• Default: Middle
[Detection time]
The SCD function issues an alarm when the scene change continues for a specified time of period.
3s/5s/10s/30s/1min
• Default: 3s
[All areas]
Set the entire image in the SCD area.
[Delete] button
Click the [Delete] button to be deleted the selected area.
112 Operating Instructions
2 Settings
SCD information addition
[Information addition]
Select “On” or “Off” to determine whether or not to add SCD information to superimposed image data.
• Default: Off
Note
• SCD information will not be used on our network disk recorders. (As of September 2021)
2.6.6 Set the SCD areas [SCD area]
Set the areas to activate the SCD (scene change detection) function.
IMPORTANT
• During change of setting in the setup menu, no alarm will be detected. After setup is complete, close
the setup menu.
1. Set the SCD area by dragging the mouse on the screen.
→ The designated area will become the SCD area and the outline of white color will be displayed. The
“Status” will become “On”.
2. Adjust “Detection area” and “Detection sensitivity” selecting the pull-down menu.
Refer to “2.6.5 Configure the SCD settings [SCD area]” for further information about the “Detection
sensitivity” and “Detection area”.
Change areas and the settings of “Detection area” and “Detection sensitivity” as necessary.
3. Click the [Set] button after completing the settings.
IMPORTANT
• The setting will not be applied unless the [Set] button is clicked.
Operating Instructions 113
2 Settings
4. To invalidate the SCD area, click the [Set] button after selecting “Off” for “Status”.
→ The outline of the invalidated SCD area will turn to a dotted line. When the SCD area is invalidated, no
alarm will occur even when a motion can be recognized in the area.
5. To delete the SCD area, click the [Delete] button.
→ The outline of the SCD area will disappear.
6. Click the [Set] button.
→ The edited settings will be applied.
2.6.7 Configuration of the settings relating to alarm notification
[Notification]
Click the [Notification] tab on the “Alarm” page. (®For menu display and how to operate, refer to “2.2.1 How
to display the setup menu”, “2.2.2 How to operate the setup menu”)
The settings relating to TCP alarm notification and HTTP alarm notification can be configured in this section.
114 Operating Instructions
2 Settings
2.6.7.1 Configure the settings relating to TCP alarm notification
TCP alarm notification
[TCP alarm notification]
Select “On” or “Off” to determine whether or not to provide notification by TCP alarm notification according to
the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below.
– When an alarm is detected (“Alarm”)
– When a notification of the remaining capacity of the SD memory card has been provided (“Diag.”)
– When the SD memory card has become full (“Diag.”)
Operating Instructions 115
2 Settings
– When the SD memory card cannot be recognized (“Diag.”)
• Default: Off
Note
• When “On” is selected, notification of the alarm occurrence will be provided to the registered destination
server addresses in order (to IP address 1 first, to IP address 8 last).
*Only the destination with the checked [Alarm] checkbox.
[Additional alarm data]
Determine whether or not to send notifications for VMD alarm detection area numbers with the TCP alarm
notification by selecting On/Off.
• Default: Off
[Destination port]
Select a destination port for the TCP alarm notification from the following.
• Available range: 1 - 65535
• Default: 1818
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[Retry times]
Select a retry time for the TCP alarm notification.
• Available range: 0-30
• Default: 2
Destination of notification
[Address 1] - [Address 8]
Enter the destination IP address or host name of the TCP alarm notification from the following. Up to 8
destination server addresses can be registered.
• [Alarm] checkbox: When the checkbox is checked, the TCP alarm notification will be provided upon an
alarm occurrence.
• [Diag.] checkbox: When the checkbox is checked, notification using TCP alarm notification will be
provided in the following cases.
– When notification of the remaining capacity of the SD memory card has been provided
– When the SD memory card has become full
– When the SD memory card cannot be recognized
• [Destination server address]: Enter the destination server address or host name.
– Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and
the hyphen (-).
To delete the registered destination server address, click the [Delete] button respective to the desired
destination server address.
[Notification per VMD area]
Select “On” or “Off” to determine whether or not to set “Notification per VMD area”.
If “Notification per VMD area” is turned “On”, an alarm is notified only when “Alarm area No.” matches “Alarm
area” configured by “VMD alarm”. Alarm notifications other than “VMD alarm” are not implemented. When
using “Notification per VMD area”, select “On” for “Status” of the alarm area in VMD.
• Default: Off
[Alarm area No.]
• Available range: 1-4
116 Operating Instructions
2 Settings
• Default: 1
IMPORTANT
• When entering the host name of the “Destination server address”, the DNS settings on the [Network]
tab of the “Network” page must be configured. (®“2.8.1 Configure the network settings [Network]”)
• Confirm that the destination IP addresses are registered correctly. When a registered destination does
not exist, notification may be delayed.
2.6.7.2 Configure the settings relating to HTTP alarm notification
HTTP alarm notification
[Address 1] - [Address 5]
Enter the destination IP address or host name of the HTTP alarm notification. Up to 5 destination server
addresses can be registered.
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
• Default: http://
Example of entry:
“http://IP address of the HTTP server + : (colon) + port number” or “http://Host name: (colon) + port number”
“https://IP address of the HTTP server + : (colon) + port number” or “https://Host name: (colon) + port
number”
[Alarm] checkbox
When the checkbox is checked, the HTTP alarm notification will be provided upon an alarm occurrence.
Operating Instructions 117
2 Settings
[Delete] button
When this button is clicked, all configured information, including the address, user name, password, and
notification data, will be deleted.
[User name]
Enter the user name (login name) to access the HTTP server.
• Available number of characters: 0 - 63 characters
• Unavailable characters: " & : ; \
[Password]
Enter the password to access the HTTP server.
• Available number of characters: 0 - 63 characters
• Unavailable characters: " &
Note
• “Basic” or “Digest” authentication will be performed when receiving authentication request of the HTTP
server.
[Notification data]
Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address
5].
• Available characters: Alphanumeric characters
• Default: /cgi-bin/comalarm.cgi?CMD=01
Note
• When the HTTP alarm function is enabled, leakage of the HTTP server authentication information (user
name and password) may occur in the network at the time of HTTP alarm notification.
• For “Address 1” to “Address 5”, a total of 256 characters can be entered for the address (including
“http://”) and “Notification data”.
• Make sure to enter a slash (/) as the first character for “Notification data”.
• If the HTTP alarm notification fails, information about the failure will be added to the system log.
• Even if the [Set] button is clicked after deleting the contents of “Notification data”, “/cgi-bin/
comalarm.cgi?CMD=01” will be set.
• HTTPS cannot be used.
<Example>
When http://192.168.0.100 is set for the address and /cgi-bin/comalarm.cgi?CMD=01 is set for “Notification
data”, an HTTP alarm notification such as http://192.168.0.100/cgi-bin/comalarm.cgi?CMD=01 will be
executed.
118 Operating Instructions
2 Settings
2.7 Configure the settings relating to the
authentication [User mng.]
The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a
PC or a mobile terminal/tablet device can be configured on the “User mng.” page.
The “User mng.” page has 3 tabs; the [User auth.] tab, the [Host auth.] tab, and [IEEE 802.1X] tab.
2.7.1 Configure the settings relating to the user authentication
[User auth.]
Click the [User auth.] tab on the “User mng.” page. (®For menu display and how to operate, refer to “2.2.1 How
to display the setup menu”, “2.2.2 How to operate the setup menu”)
The settings relating to the authentication of users who can access this camera from the PC or a mobile
terminal/tablet device can be configured on this page. Up to 24 users can be registered.
Operating Instructions 119
2 Settings
Note
• When user authentication has failed to pass (authentication error) 8 times within 30 seconds using the
same IP address (PC), access to the unit will be denied for a while.
[User auth.]
Select “On” or “Off” to determine whether or not to authenticate the users.
• Default: On
[Guest User]
Select whether or not to set Guest User. If you select “Use”, you can set which functions are available or
unavailable for guest users for whom user authentication has not been performed.
• Default: Not use
[Authentication]
Set the user authentication method.
120 Operating Instructions
2 Settings
• Digest or Basic: Uses “Digest or Basic” authentication.
• Digest: Uses “Digest” authentication.
• Basic: Uses “Basic” authentication.
• Default: Digest
Note
• To enhance the security, it is recommended to select “Digest” for “Authentication method”. If “Digest
or Basic” or “Basic” is selected, leakage of the user name and the password may occur.
• When the [Authentication] setting has been changed, close the web browser, and then access the
camera again.
• About the system devices (our network disk recorder and others)
For the model No. and the firmware version of applicable products, refer to our support web site
<Control No.: C0701>.
[User name registration]
At the time of new registration, register a new user name in [User name]. Click [ ] in “User name
registration” to view registered users. Registered users are displayed as “Registered user name [Access
level]”. (Example: admin [1])
If you click the [Change] button on the right, the selected user will be displayed in [User name], and you can
change the password. By clicking the [Delete] button on the right, you can delete the selected user.
[User name (1 to 32 characters)]
Enter a user name.
• Available number of characters: 1 - 32 characters
• Unavailable characters: " & : ; \
• Default: None (blank)
Note
• When the user name already in use is entered and the [Set] button is clicked, the respective user
information will be overwritten.
[Password (8 to 32 characters)] [Retype password]
Enter a password.
• Available number of characters: 8 - 32 characters
• Unavailable characters: " &
• Default: None (blank)
Note
• Distinguish between upper- and lower cases.
• For the password, use three or more types of characters from upper- and lowercase alphabetic
characters, numeric characters, and symbols.
• Set the password which does not include the user name.
[Access Level]
Select the access level of the user from the following.
• 1. Administrator: Allowed all available operations of the camera.
• 2. Camera control: Allowed to control the camera. Functions selected for “Access level” can be operated.
• 3. Live only: Allowed to display live view. Functions selected for “Access level” can be operated.
• Default: 3. Live only
[Access level]
Select the available functions based on the user access level (camera control, live view, guest user).
• Default:
Operating Instructions 121
2 Settings
– Camera control: All are checked
– Live only: All are not checked
– Guest User: All are not checked
Note
• If you have set “User authentication” to “Off”, and “Guest User” to “Not use”:
The “Access Level” item cannot be set. And, while all the live operation buttons are displayed, the
[Setup] buttons require authentication.
• If you have set “User authentication” to “Off”, and “Guest User” to “Use”:
You can set the items for “Guest User”.
• If you have set “User authentication” to “On”:
You cannot set the items for “Guest User”.
You can set the following functions.
Live view selectable Selecting an image displayed in the live view setting permissions
Listen [WV-U11300-V2]
[WV-U21300-V2L]
Mic Input (To PC) (when listening on a PC) setting permissions
Refresh Rate
JPEG format image refresh interval setting permissions (®“Stream
information display”)
Snap shot
Snap shot operation permissions (®“Snap shot button”)
Playback of recording (Log
disp.)
Log operation permissions (®“[Log/Play] button”)
Manual rec./Delete rec.
SD memory card save/delete permissions (®“[Rec. on SD] button”)
Brightness
Brightness setting permissions (®“[Brightness] buttons”)
2.7.2 Configure the settings relating to the host authentication
[Host auth.]
Click the [Host auth.] tab on the “User mng.” page. (®For menu display and how to operate, refer to “2.2.1 How
to display the setup menu”, “2.2.2 How to operate the setup menu”)
The restriction settings of PCs (IP address) from accessing the camera can be configured on this page.
122 Operating Instructions
2 Settings
[Host auth.]
Select “On” or “Off” to determine whether or not to authenticate the host.
• Default: Off
IMPORTANT
• Set “Host auth.” to “On” after registering the IP address of the PC.
• If “On” is selected for “User auth.”, the user authentication is required regardless of the host
authentication settings.
[IP address]
Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP
address.
Note
• When “IP address/subnet mask” is entered, it is possible to restrict PCs in each subnet. For example,
when “192.168.0.1/24” is entered and “2. Camera control” is selected for the access level, the PCs
whose IP address is between “192.168.0.1” - “192.168.0.254” can access the camera with the access
level “2. Camera control”.
• When the IP address already in use is entered and the [Set] button is clicked, the respective host
information will be overwritten.
• A “Set address” error message is displayed if the IP address of the PC has not been set properly.
Check the set IP address of the PC again.
[Access level]
Select the access level of the host from the following.
1. Administrator/ 2. Camera control/ 3. Live only
Refer to “2.7.1 Configure the settings relating to the user authentication [User auth.]” for further information
about the access level.
• Default: 3. Live only
[Host check]
From the pull-down menu of “Host check”, the registered host can be selected and the selected host’s IP
address can be checked.
The registered IP address will be displayed with the access level.
(Example: 192.168.0.21 [1])
To delete the registered host, click the [Delete] button after selecting the IP address to be deleted.
2.7.3 Configure IEEE 802.1X [IEEE 802.1X]
Click the [IEEE 802.1X] tab on the “User mng.” page. (®For menu display and how to operate, refer to
“2.2.1 How to display the setup menu”, “2.2.2 How to operate the setup menu”)
The settings relating to IEEE 802.1X can be configured on this page.
This function can be used when making secure network environments using authentication LAN switches. For
further information about authentication LAN switches, consult with your network administrator. Because the
Operating Instructions 123
2 Settings
procedure changes according to [EAP method], configure using the following procedure. If “On” is selected for
[IEEE 802.1X], start configuring settings with “Off” selected for [IEEE 802.1X].
[IEEE 802.1X]
Select “On” or “Off” to determine whether or not to perform port authentication using IEEE 802.1X.
• Default: Off
[User name]
Enter the user name to access the authentication LAN switch.
• Available number of characters: 1 - 32 characters
• Unavailable characters: " & : ; \
[Password]
[Retype password]
Enter the password to access the authentication LAN switch.
• Available number of characters: 4 - 32 characters
• Unavailable characters: " &
[CA Certificate] - [Certificate install]
Install the root CA Certificate. Do not include the intermediate CA Certificate.
Installation is possible only when “Off” is selected for “IEEE 802.1X”.
n Specification of CA Certificate
Item
Specifications Remarks
Data format Format: PEM or DER Extension: pem or der
124 Operating Instructions
2 Settings
Item Specifications Remarks
Max. number of certificates included
in the PEM format
1 pc. —
Max. size of certificate Approx. 10 kB —
[CA Certificate] - [Information]
not installed: indicates that the certificate is not installed.
CA certificate host name: indicates that the certificate is installed.
Expired: indicates that the certificate is expired.
The details of CA Certificate can be checked with the [Confirm] button.
When the [Delete] button is clicked, the CA certificate will be deleted.
Note
• Check that the CA certificate has not expired. If you use a certificate that have expired, you may not
be able to connect to authentication LAN switches.
[Private key or Client Certificate including private key] - [Installation]
Install the private key or Client Certificate that includes private key.
Installation is possible only when “Off” is selected for “IEEE 802.1X”.
n Specification of private key and Client Certificate including private key
Item
Specifications Remarks
Data format Format: PEM or PFX Extension: pem or pfx
Key size [bit] 1024 /1536 /2048 /3072 /4096 —
Max. number of certificates included
in the PEM format
6 pc. —
Max. size of certificate (including
intermediate CA Certificate)
Approx. 10 kB —
[Private key or Client Certificate including private key] - [Password]
Enter the password if the private key is encrypted or the password is set for Client Certificate for the PFX
method. Leave password blank when not encrypted.
Available number of characters: 0 - 30 characters
[Private key or Client Certificate including private key] - [Install status of private key]
not installed: Private key is not installed.
installed: Private key is installed.
When the [Delete] button is clicked, the private key will be deleted.
[Client Certificate] - [Installation]
Install the Client Certificate.
If signed by the intermediate CA Certificate, install the Client Certificate including the intermediate CA
Certificate.
Installation is possible only when “Off” is selected for “IEEE 802.1X”.
n Specification of Client Certificate
Item
Specifications Remarks
Data format Format: PEM Extension: pem
Operating Instructions 125
2 Settings
Item Specifications Remarks
Max. number of certificates included
in the PEM format
6 pc. —
Max. size of certificate (including
intermediate CA Certificate)
Approx. 10 kB —
[Client Certificate] - [Information]
not installed: indicates that the certificate is not installed.
Certificate host name: indicates that the certificate is installed.
Expired: indicates that the certificate is expired.
The details of Client Certificate can be checked with the [Confirm] button.
When the [Delete] button is clicked, the client certificate will be deleted.
Note
• Check that the client certificate has not expired. If you use a certificate that has expired, you may not
be able to connect to authentication LAN switches.
[EAP method]
Select the authentication method from EAP-MD5, EAP-PEAP or EAP-TLS.
EAP-MD5/EAP-PEAP
1. Select “On” for “IEEE 802.1X”.
2. Select “EAP-MD5” or “EAP-PEAP” for “EAP method”.
3. Click the [Set] button after entering the user name, the password, and confirming the password.
EAP-TLS
1. Click the [Browse] button of “CA Certificate” - “Certificate install”. Then, select a CA Certificate and click
the [Execute] button. The host name (CommonName) specified when creating certificates will be displayed
for “Information”.
2. Click the [Browse] button of “Private key or Client Certificate including private key”, and select a private
key or Client Certificate that includes Private key.
3. Enter the password if the private key is encrypted or the password is set for Client Certificate for the PFX
method. Leave password blank when not encrypted.
4. Click the [Execute] button to start installation.
“installed” will be displayed for “Install status of private key”.
In the case of selecting Client Certificate including the private key, “installed” will be displayed for “Client
Certificate” - “Information” as well.
5. When the private key is installed in step 2, select a Client Certificate after clicking the [Browse] button of
“Client Certificate”, and then click the [Execute] button. The host name (CommonName) specified when
creating certificates will be displayed for “Information”.
6. Select “On” for “IEEE 802.1X”. Then, select “EAP-TLS” for “EAP method”.
7. Enter the user name registered to the server in “User name”. Then, click the [Set] button.
If no user name is registered to the server, enter an arbitrary user name.
“Password” and “Retype password” can be left blank.
Note
• To delete each certificate, set [IEEE 802.1X] to “Off”.
• Check that the CA certificate and client certificate have not expired. If you use certificates that have
expired, you may not be able to use the port notification feature.
126 Operating Instructions
2 Settings
Example of CA Certificate check screen
Example of Client Certificate check screen
IMPORTANT
• After selecting “On” for “IEEE 802.1X”, if access to the camera fails for some reason, connect to a
switch or port without authentication. It disables IEEE 802.1X, and enables access to the camera.
• If the Client Certificate includes intermediate CA Certificate, the Client Certificate needs to come first,
then the intermediate CA Certificate.
• When a certificate over 10 kbyte is installed, no error will be displayed during installation. However, an
error may occur at the time of connection.
Operating Instructions 127
2 Settings
2.8 Configuring the network settings [Network]
The network settings can be configured on the “Network” page.
The “Network” page has the [Network] tab and the [Advanced] tab.
2.8.1 Configure the network settings [Network]
Click the [Network] tab on the “Network” page. (®For menu display and how to operate, refer to “2.2.1 How
to display the setup menu”, “2.2.2 How to operate the setup menu”)
The following information is required to configure the network settings. Contact the network administrator or
your Internet service provider.
• IP address
• Subnet mask
• Default gateway (when using the gateway server/router)
• HTTP port
• Primary DNS address, Secondary DNS address (when using DNS)
128 Operating Instructions
2 Settings
IPv4 network
[Network Settings]
Select the method of how to configure the IP address from the following.
• Static: The IP address is configured by entering manually on “IP address(IPv4)”.
• DHCP: The IP address is configured using the DHCP function.
When failed to acquire an IP address from the DHCP server, 192.168.0.10 will be set to the IP address.
After that, when successfully acquired an IP address from the DHCP server, the address will be changed
to the acquired IP address.
• Auto(AutoIP): The IP address is configured using the DHCP function. When the DHCP server is not found,
the IP address is automatically configured.
• Auto(Advanced): Using the DHCP function, network address information is referred to, and an unused
IP address is configured to the camera as a static IP address. The configured IP address is automatically
determined within the subnet mask range by the camera. When the DHCP server is not found, the IP
address is set to 192.168.0.10.
Operating Instructions 129
2 Settings
• Default: DHCP
Note
• When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP
address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255.
[IP address(IPv4)]
When not using the DHCP function, enter the IP address of the camera. Do not enter an IP address already
in use (for the PCs and the other network cameras).
• Default: 192.168.0.10
Note
• Multiple IP addresses are unavailable even when using the DHCP function. Refer to the network
administrator for further information about the settings of the DHCP server.
[Subnet mask]
When not using the DHCP function, enter the subnet mask of the camera.
• Default: 255.255.255.0
[Default gateway]
When not using the DHCP function, enter the default gateway of the camera.
• Default: 192.168.0.1
Note
• Multiple IP addresses for the default gateway are unavailable even when using the DHCP function.
Refer to the network administrator for further information about the settings of the DHCP server.
[DNS]
Determine how to set the address of the DNS server by selecting “Auto” (obtain the address automatically) or
“Manual” (enter the address of the DNS server). When “Manual” is selected, it is necessary to configure the
settings for the DNS.
When using the DHCP function, it is possible to obtain the DNS address automatically by selecting “Auto”.
Refer to the network administrator for further information about the settings.
• Default: Auto
[Primary server address], [Secondary server address]
When “Manual” is selected for “DNS”, enter the IP address of the DNS server.
Refer to the network administrator about the IP address of the DNS server.
IPv6 network
[Manual]
Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6
address).
• On: Enter an IPv6 address manually.
• Off: Manual entry of an IPv6 address will become unavailable.
• Default: Off
[IP address(IPv6)]
When “On” is selected for “Manual”, manual entry of the IPv6 address is required. Do not enter an address
already in use.
130 Operating Instructions
2 Settings
Note
• When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible
router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to
configure IPv6 address including prefix information provided from the IPv6 compatible router. Refer to
the manuals provided with the router for further information.
[Default gateway]
When “On” is selected for “Manual” of IPv6 network, enter the default gateway of IPv6 network of the camera.
• Default: None (blank)
[DHCPv6]
Select “On” or “Off” to determine whether or not to use the IPv6 DHCP function.
Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs
whose IP address is unique. Refer to the network administrator for further information about the settings of the
server.
• Default: Off
[Primary DNS server address], [Secondary DNS server address]
Enter the IPv6 address of the DNS server. Refer to the network administrator about the IPv6 address of the
DNS server.
Common
[HTTP port]
Assign the port numbers independently.
• Available port number: 1 - 65535
• Default: 80
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000
[Line speed]
Select the line speed for data transmission from the following. It is recommended to use with the default
“Auto”.
• Auto: Line speed will be applied automatically.
• 100M-Full: 100 Mbps full-duplex
• 100M-Half: 100 Mbps half-duplex
• 10M-Full: 10 Mbps full-duplex
• 10M-Half: 10 Mbps half-duplex
• Default: Auto
[Max RTP packet size]
Select “Unlimited(1500byte)” or “Limited(1280byte)” to determine whether or not to restrict the RTP packet size
when viewing images from the camera using the RTP protocol. It is recommended to use with the default
“Unlimited(1500byte)”.
When the RTP packet size is restricted in the network line in use, select “Limited(1280byte)”. Refer to the
network administrator for further information about the maximum packet size in the network line.
• Default: Unlimited(1500byte)
[HTTP max segment size(MSS)]
Select “Unlimited(1460byte)”, “Limited(1280byte)”, or “Limited(1024byte)” to determine whether or not to
restrict the maximum segment size (MSS) when viewing images from the camera using the HTTP protocol.
We recommended that you use this feature with the default setting.
Operating Instructions 131
2 Settings
When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer
to the network administrator for further information about the MSS in the network line.
• Default: Unlimited(1460byte)
[Bandwidth control(bit rate)]
Select the total bit rate for data transmission from the following.
Unlimited/ 64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 2048kbps/ 4096kbps/
6144kbps/ 8192kbps/ 10240kbps/ 15360kbps/ 20480kbps/ 25600kbps
• Default: 25600kbps
Note
• When “Bandwidth control(bit rate)” is set low, taking a picture using the snap shot button may not
function depending on the usage environment. In this case, select “JPEG” on the “Live” page and take
a picture with the snap shot button using the lowest possible image capture size.
[Easy IP Setup accommodate period]
Select “20min” or “Unlimited” to determine how long the network setting operation using the “IP Setting
Software” can be allowed.
• 20min: The network setting operation using the “IP Setting Software” are allowed for 20 minutes since the
camera starts up.
• Unlimited: The network setting operation using the “IP Setting Software” are allowed without time
limitation.
• Default: 20min
Note
• The camera information display using the “IP Setting Software” is allowed without time limitation, and
camera images can be opened.
• Refer to the network administrator for the addresses of each server.
• The port forwarding function changes a global IP address to a private IP address, and “Static IP
masquerade” and “Network Address Translation (NAT)” have this function. This function is to be set in
a router.
132 Operating Instructions
2 Settings
• To access the camera via the Internet by connecting the camera to a router, it is necessary to assign
a respective HTTP port number for each camera and address translation by using the port forwarding
function of the router. For further information, refer to the operating instructions of the router in use.
Router
Internet
(WAN)
Cable modem
XDSL modem
Address translation using the port
forwarding function
vvv.xxx.yyy.zzz:50000 A 192.168.0.1:50000
Address translation using the port
forwarding function
vvv.xxx.yyy.zzz:50001 A 192.168.0.2:50001
Private address
192.168.0.1
Port number: 50000
Private address
192.168.0.2
Port number: 50001
LAN
Private address
192.168.0.254
WAN
Global address
vvv.xxx.yyy.zzz
Enter [Global IP address + :
(colon) + port number] in the
"Address" box of the browser
via the Internet.
vvv.xxx.yyy.zzz:50000
vvv.xxx.yyy.zzz:50001
[ONVIF®]
Select “On” or “Off” to determine whether to enable the ONVIF function.
On: Access from an ONVIF device is enabled.
Off: Access from an ONVIF device is disabled.
• Default: On
* ONVIF is the trademark of ONVIF, Inc.
2.8.2 Configure advanced network settings [Advanced]
Click the [Advanced] tab on the “Network” page. (®For menu display and how to operate, refer to “2.2.1 How
to display the setup menu”, “2.2.2 How to operate the setup menu”)
The settings related to SMTP (E-mail), NTP, UPnP, HTTPS, DDNS, SNMP, QoS can be configured in this
section.
You can move to the setting page of a setting item by clicking the corresponding link for that setting item.
Operating Instructions 133
2 Settings
2.8.2.1 Configure the settings related to sending E-mails
[E-mail notification]
Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for
the “Alarm” and “Diag.” checkboxes of “Destination of notification” below.
– When an alarm is detected (“Alarm”)
– When a notification of the remaining capacity of the SD memory card has been provided (“Diag.”)
– When the SD memory card has become full (“Diag.”)
– When the SD memory card cannot be recognized (“Diag.”)
• Default: Off
134 Operating Instructions
2 Settings
[SMTP server address]
Enter the IP address or the host name of the SMTP server used to send E-mails.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
[SMTP port]
Enter the port number to which E-mails are sent.
• Available port number: 1-65535
• Default: 25
The following port numbers are unavailable since they are already in use.
20, 21, 23, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[POP server address]
When “POP before SMTP” is selected for “Type”, enter the IP address or the host name of the POP server.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
IMPORTANT
• When entering the host name for “SMTP server address” or “POP server address”, it is necessary to
configure the DNS settings on the [Network] tab of the “Network” page. (®“2.8.1 Configure the network
settings [Network]”)
[Authentication]
• Type
Select the authentication method to send E-mails from the following.
– None: It is not necessary to clear any authentication to send E-mails.
– POP before SMTP: It is necessary to first clear the POP server authentication to use the SMTP server
to send E-mails.
– SMTP: It is necessary to clear the SMTP server authentication to send E-mails.
– Default: None
Note
• When you don’t know the authentication method to send E-mails, refer to the network administrator.
• User name
Enter the user name to access the server.
– Available number of characters: 0 - 32 characters
– Unavailable characters: " & : ; \
• Password
Enter the password to access the server.
– Available number of characters: 0 - 32 characters
– Unavailable characters: " &
[Sender’s E-mail address]
Enter the E-mail address of a sender.
The entered E-mail address will be displayed in the “From” (sender) line of the sent E-mails.
• Available number of characters: 3 - 128 characters
• Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_), and
the hyphen (-).
Operating Instructions 135
2 Settings
[SSL]
Select “On” if you want to use SSL encryption when sending E-mail notifications for alarm occurrences or the
“Diag.” function. When you select “On”, the authentication method will be set to “SMTP”. Set the user name
and the password used for authentication.
• Default: Off
Note
• Some SMTP servers may not support SSL.
• SSL supports SMTP over SSL, but STARTTLS is not supported.
• When “On” is selected, the SMTP port number may need to be set to 465. Ask your Internet service
provider for the appropriate settings.
[Address 1] - [Address 4]
Enter the destination E-mail address. Up to 4 destination E-mail addresses can be registered.
• Available number of characters: 3 - 128 characters
• Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_), and
the hyphen (-).
To delete the registered address, click the [Delete] button respective to the desired address.
• VMD: Notify by e-mail when motion is detected.
• SCD: Notify by e-mail when scene change is detected.
• Command alarm: Notify by e-mail when a command alarm is entered.
• Diag.:
– When a notification of the remaining capacity of SD memory card has been provided
– When the SD memory card has become full
– When the SD memory card cannot be recognized
Note
• In the diagnostic e-mail notification sent when you have checked the destination of notification [Diag.]
field, the contents of the [E-mail subject(Alarm)] and [E-mail body(Alarm)] which are set later are not
changed.
[E-mail subject(Alarm)]
Enter the E-mail subject.
• Available number of characters: 0 - 50 characters
• Use the camera title: The camera title will be displayed in the e-mail subject.
• Cause of alarm: Adds the cause of alarm to the E-mail subject.
[E-mail subject(Diag.)]
Enter the E-mail subject.
• Available number of characters: 0 - 50 characters
• Use the camera title: The camera title will be displayed in the e-mail subject.
[E-mail body(Alarm)]
Enter the E-mail body.
• Available number of characters: 0 - 200 characters
• Cause of alarm: The cause of alarm %p% is added in the e-mail body. %p% is replaced by the cause of
alarm and sent.
– For VMD alarm: “VMD”
– For SCD alarm: “SCD”
– For command alarm: “CMD”
• Occurrence time: The time of occurrence %t% will be added to the e-mail body. %t% will be replaced by
the time of occurrence of the alarm (HH:MM:SS) and sent.
136 Operating Instructions
2 Settings
• Default:
– Cause of alarm: Checked
– Occurrence time: Checked
– E-mail body: The %p% alarm was occurred at %t%.
Note
• Notification E-mail will be sent with the message “The capacity of the SD memory card is full.” when
the SD memory card has become full, or “The SD memory card cannot be detected.” when mounting
of the SD memory card failed.
• Entering alternative text into the E-mail body automatically adds the event or time when an alarm
occurs.
Alternative text cause of alarm: %p%, occurrence time: %t%
(Examples of use)
After setting the following characters in the E-mail body, there is a VMD alarm occurrence at the time
19:13:24.
E-mail body settings: %p% alarm occurred at %t%.
Sent E-mail body: “A “VMD” alarm occurred at 19:13:24.”
When the body of the email is empty, the language that the email is sent in is determined by “Menu
language” of “Basic”. If “Japanese” is specified, email is sent in Japanese. If another language is
specified, email is sent in English.
Example of e-mail notification
An e-mail format in which the camera title check box is specified in the e-mail subject and the cause of alarm/
occurrence time are specified in the e-mail body
Example e-mail:
Subject: XXXXX
E-mail body:
A "VMD" alarm occured at 19:13:24
A
B
C
The alarm occurrence time is assigned.
The camera title is used as the e-mail subject.
The alarm cause is assigned.
2.8.2.2 Configure the settings relating to the NTP server
The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured
on this page.
Operating Instructions 137
2 Settings
IMPORTANT
• Use an NTP server when the more accurate time & date setting is required for the system operation.
[Time adjustment]
Select the time adjustment method from the following. Time adjusted by the selected method will be used as
the standard time of the camera.
• Manual: Time set on the [Basic] tab on the “Basic” page will be used as the standard time of the camera.
• Synchronization with NTP server: Time automatically adjusted by synchronizing with the NTP server
will be used as the standard time of the camera.
• Default: Manual
[NTP server address setting]
When “Synchronization with NTP server” is selected for “Time adjustment”, select the method of how to obtain
the NTP server address from the following.
• Auto: Obtains the NTP server address from the DHCP server.
• Manual: The NTP server address will be entered manually on “NTP server address”.
• Default: Manual
IMPORTANT
• When obtaining the NTP server address from the DHCP server, it is necessary to select “DHCP”,
“Auto(AutoIP)”, or “Auto(Advanced)” for “Network Settings” on the [Network] tab of the “Network” page.
(®“2.8.1 Configure the network settings [Network]”)
[NTP server address]
When “Manual” is selected for “NTP server address setting”, enter the IP address or the host name of the NTP
server.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
• Default: None (blank)
IMPORTANT
• When entering the host name for “NTP server address”, it is necessary to configure the DNS settings
on the [Network] tab of the “Network” page. (®“2.8.1 Configure the network settings [Network]”)
[NTP port]
Enter a port number of the NTP server.
• Available port number: 1 - 65535
138 Operating Instructions
2 Settings
• Default: 123
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670
[Time adjustment interval]
Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server.
• Default: 1h
2.8.2.3 Configure the UPnP settings
This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to
configure the following automatically.
– Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.)
This configuration is useful when accessing the camera via the Internet, or from a mobile terminal/tablet
device.
– Automatic refreshment of the shortcut to the camera that is created on the [Network] folder of the PC even
when the IP address of the camera changes.
[Auto port forwarding]
Select “On” or “Off” to determine whether or not to use the port forwarding function of the router.
To use the port forwarding function, the router in use must support UPnP and the UPnP must be enabled.
• Default: Off
Note
• Due to port forwarding, the port number may sometimes be changed. When the number is changed,
it is necessary to change the port numbers registered in the PC and recorders, etc.
• The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not
supported.
• To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,
and check that the “Enable” is displayed for “Status” of “UPnP”. (®“2.10.3 Check the status
[Status]”)
When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in the
“3.2 Troubleshooting” section. (®“3.2 Troubleshooting”)
[Camera short cut]
Select whether or not to create the shortcut to the camera on the [Network] folder of the PC. When creating
the shortcut, select “On”.
To use the shortcut function to the camera, enable the UPnP function on the PC in advance.
• Default: Off
Operating Instructions 139
2 Settings
Note
• To display the shortcut to the camera on the [Network] folder of the PC, it is necessary to add the
Windows component. Refer to the following to enable the UPnP function.
For Windows 8.1
Right-click [Start] ® select [Control Panel] ® [Network and Internet] ® [Network and Sharing Center]
® select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings]
® click [Save changes] ® Complete
For Windows 10
[Start] ® [Settings] ® [NETWORK & INTERNET] ® [Ethernet] ® [Network and Sharing Center] ®
select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings] ®
click [Save changes] ® Complete
2.8.2.4 Configure the HTTPS settings
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function.
Refer to “2.8.3 How to configure HTTPS settings” for how to configure the HTTPS settings.
[HTTPS - Connection]
Select the protocol used to connect the camera.
• HTTP: HTTP and HTTPS connections are available.
• HTTPS: Only the HTTPS connection is available.
• Default: HTTP
Note
• To change to an HTTPS connection when HTTP is selected, perform HTTPS connection settings first.
The HTTPS connection will be available even if the setting is changed to HTTP afterwards.
[HTTPS - Select certificate]
Select the certificate to be used with HTTPS.
• Pre-installed: Select a pre-installed certificate.
• CA: Select a CA certificate. Only displayed when the CA Certificate is installed.
140 Operating Instructions
2 Settings
• Default: Pre-installed
[HTTPS - HTTPS port]
Designate the HTTPS port number to be used.
• Available port number: 1 - 65535
• Default: 443
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000
[Pre-installed certificate - Download root certificate]
Click the [Execute] button to download the root certificate for the pre-installed certificate. By installing the root
certificate to your PC, you can get signature verification for the pre-installed certificate.
[CA Certificate - CRT key generate]
CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the
[Execute] button to display “CRT key generate” dialog box.
[CA Certificate - Generate Certificate Signing Request]
When using the security certificate issued by CA (Certificate Authority) as the security certificate used for the
HTTPS protocol, the CSR (Certificate Signing Request) will be generated.
To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing
Request” dialog window.
[CA Certificate - CA Certificate install]
Installs the CA certificate (security certificate) issued by CA (Certificate Authority) and displays the information
of the installed CA certificate (security certificate).
To install the CA certificate (security certificate), click the [Browse...] button to display the [Open] dialog box,
and select the file of the CA certificate (security certificate) issued by CA, and click the [Execute] button.
If the CA certificate (security certificate) is already installed, the file name of the installed CA certificate (security
certificate) will be displayed.
[CA Certificate - Information]
Displays the information of the CA certificate (security certificate).
When the [Confirm] button is clicked, the registered information of the installed CA certificate (security
certificate) will be displayed in the “CA Certificate - Confirm” dialog box. If the CA certificate (security certificate)
is not installed, the content of the generated CSR file will be displayed.
When the [Delete] button is clicked, the installed CA certificate (security certificate) will be deleted.
IMPORTANT
• Before deleting the valid CA certificate (security certificate), confirm that there is a backup file of the
CA certificate (security certificate) on the PC or another media. The backup file of the CA certificate
(security certificate) will be required when installing the CA certificate (security certificate) again.
Note
• After changing the connection setting, access the camera again by after waiting a while according to
the changed setting (“http://IP address of the camera” or “https://IP address of the camera”).
• When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images
may be lower.
• When the camera is accessed using the HTTPS protocol, it may take time to display images.
• When the camera is accessed using the HTTPS protocol, the images may be distorted or audio may
be interrupted.
• The maximum number of concurrent access user varies depending on the maximum image size and
transmission format.
Operating Instructions 141
2 Settings
2.8.2.5 Configure the settings relating to DDNS
To access this camera via the Internet, it is necessary to configure the settings for the DDNS function.
Refer to “2.8.6 How to configure the settings relating to DDNS” for how to configure the settings relating to
DDNS.
[Area]
Select the region where the camera is installed.
Japan/Global
Note
• If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select
“Global”. The “Viewnetcam.com” service that is displayed when “Global” is selected cannot be used in
Japan.
[Service]
Select the DDNS service to determine whether or not to use DDNS.
• Off: Does not use the DDNS function.
• Viewnetcam.com: Uses the “Viewnetcam.com” service.
• Dynamic DNS Update: Uses Dynamic DNS Update (RFC2136 compliant) without the DHCP cooperation.
• Dynamic DNS Update(DHCP): Uses Dynamic DNS Update (RFC2136 compliant) with the DHCP
cooperation.
• Default: Off
Note
• When using Dynamic DNS Update (RFC2136 compliant), refer to the network administrator for whether
or not to cooperate with the DHCP.
142 Operating Instructions
2 Settings
2.8.2.6 Configure the settings relating to SNMP
The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera
by connecting to the SNMP manager. When using the SNMP function, contact the network administrator.
SNMP agent setting
[SNMP version]
Select the SNMP version to be used.
• SNMPv1/v2: SNMPv1/v2 is activated.
• SNMPv3: SNMPv3 is activated.
• SNMPv1/v2/v3: SNMPv1/v2/v3 is activated.
• Default: SNMPv1/v2
Operating Instructions 143
2 Settings
[SNMPv1/v2] - [Community]
Enter the community name to be monitored.
• Available number of characters: 0 - 32 characters
• Default: None (blank)
IMPORTANT
• When using the SNMP function with SNMPv1/v2, it is necessary to enter a community name. When
no community name is entered, the SNMP function will not work. Do not set a community name that
can easily be guessed. (Example: public)
[SNMPv1/v2] - [Manager address]
Enter the IP address of the SNMP manager from which requests are to be permitted when the SNMP version
is v1 or v2. When left blank, requests from all IP addresses will be permitted.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), the
hyphen (-) and the slash (/).
• Default: None (blank)
Note
• When “IP address/subnet mask” is entered, it is possible to restrict IP address of SNMP manager from
which request is permitted by subnet. For example, when “192.168.0.1/24” is entered, all requests from
the SMNP managers in the range from “192.168.0.1” to “192.168.0.254” will be permitted.
[SNMPv3] - [User name]
Set the SNMPv3 user name.
• Available number of characters: Empty field or 1 - 32 characters
• Unavailable characters: " & : ; \
[SNMPv3] - [Authentication]
Select the SNMPv3 authentication method from MD5 or SHA1.
• Default: MD5
[SNMPv3] - [Encryption method]
Select the SNMPv3 encryption method from DES or AES.
• Default: DES
[SNMPv3] - [Password]
Set the SNMPv3 password.
• Available number of characters:
• If the authentication method is MD5: Empty field or 8-16 characters
• If the authentication method is SHA1: Empty field or 8-20 characters
• Unavailable characters: " &
SNMPv2-MIB system setting
[System name]
Enter a system name to be used to manage the camera with the SNMP function.
• Available number of characters: 0 - 32 characters
• Default: None (blank)
[Location]
Enter the name of the location where the camera is installed.
• Available number of characters: 0 - 32 characters
144 Operating Instructions
2 Settings
• Default: None (blank)
[Contact]
Enter the E-mail address or the phone number of the SNMP manager.
• Available number of characters: 0 - 255 characters
• Default: None (blank)
[SNMP trap setting]
Set On/Off of the SNMP trap.
• Default: Off
[Destination of Trap] - [Address]
Enter the destination address of the SNMP trap.
• Available number of characters: 1 - 128 characters
• Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the
hyphen (-).
• Default: None (blank)
[Destination of Trap] - [Port number]
Enter the port number of the destination address of the SNMP trap.
• Available port number: 1 - 65535
• Default: 162
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 443, 554, 995, 10669, 10670, 59000 - 61000
[SNMPv2c] - [Community]
Enter the community name of the destination address of the SNMP trap.
• Available number of characters: 0 - 32 characters
• Unavailable characters: 2-byte characters
• Default: None (blank)
IMPORTANT
• When using the SNMP trap function, it is necessary to enter the community name. When no community
name is entered, the SNMP trap function will not work.
Trap setting
[SNMP Generic trap] - [coldStart] - [On/Off]
When the check box is checked, a trap (SNMPv2-MIB::coldStart) will be sent.
• Default: Not checked (Off)
[SNMP Generic trap] - [coldStart] - [Trap string]
When a camera startup trap is to be extended and sent, set the string of characters of the extended trap.
• Available number of characters: 0 - 20 characters
• Available characters: 0-9, A-Z, a-z and the following marks.
! " # $ % & ' ( ) * + , - . / : ; = ?
• Default: cold start
[SNMP Generic trap] - [linkUP] - [On/Off]
When the check box is checked, a trap (SNMPv2-MIB:: linkup) will be sent at the time when the camera is
linked up.
• Default: Not checked (Off)
Operating Instructions 145
2 Settings
[SNMP Generic trap] - [linkUP] - [Trap string]
When a camera linkup trap is to be extended and sent, set the string of characters of the extended trap.
• Available number of characters: 0 - 20 characters
• Available characters: 0-9, A-Z, a-z and the following marks.
! " # $ % & ' ( ) * + , - . / : ; = ?
• Default: linkup
[SNMP Generic trap] - [authenticationFailure] - [On/Off]
When the check box is checked, a trap (SNMPv2-MIB::coldStart) will be sent at the time when an SNMP
authentication error occurs.
• Default: Not checked (Off)
[SNMP Generic trap] - [authenticationFailure] - [Trap string]
When a SNMP authentication error occurrence trap is to be extended and sent, set the string of characters.
• Available number of characters: 0 - 20 characters
• Available characters: 0-9, A-Z, a-z and the following marks.
! " # $ % & ' ( ) * + , - . / : ; = ?
• Default: auth error
[Alarm] - [VMD] - [On/Off]
When the check box is checked, a trap will be sent at the time when a video motion detection is activated.
• Default: Not checked (Off)
[Alarm] - [VMD] - [Trap string]
Set the string of characters to be used for the trap of [VMD].
• Available number of characters: 0 - 20 characters
• Available characters: 0-9, A-Z, a-z and the following marks.
! " # $ % & ' ( ) * + , - . / : ; = ?
• Default: VMD alarm
[Alarm] - [Command alarm] - [On/Off]
When the check box is checked, a trap will be sent at the time when a command alarm occurs.
• Default: Not checked (Off)
[Alarm] - [Command alarm] - [Trap string]
Set the string of characters to be used for the trap of [Command alarm].
• Available number of characters: 0 - 20 characters
• Available characters: 0-9, A-Z, a-z and the following marks.
! " # $ % & ' ( ) * + , - . / : ; = ?
• Default: cmd
[SD memory card] - [Diag.] - [On/Off]
When the check box is checked, a trap will be sent in the following cases.
– When a notification of the remaining capacity of SD memory card has been provided
– When the SD memory card has become full
– When the SD memory card cannot be recognized
• Default: Not checked (Off)
[SD memory card] - [Diag.] - [Trap string]
Set the string of characters to be used for the trap of [Diag.].
• Available number of characters: 0 - 20 characters
• Available characters: 0-9, A-Z, a-z and the following marks.
146 Operating Instructions
2 Settings
! " # $ % & ' ( ) * + , - . / : ; = ?
• Default: sd alarm
2.8.2.7 Configure the QoS settings
The settings relating to the Diffserv function and shaping of stream are configured in this section.
Diffserv
The Diffserv function can be used to set the priority of image data sent from routers.
The priority set to this function must match the DSCP value configured to the router.
When using the Diffserv function, contact the network administrator.
[Image DSCP(0-63)]
Enter the packet priority for video data.
• Available values: 0 - 63
• Default: 0
[Audio DSCP(0-63)] [WV-U11300-V2] [WV-U21300-V2L]
Enter the packet priority for audio transmission/reception.
• Available values: 0 - 63
• Default: 0
[TCP alarm notification DSCP(0-63)]
Enter the packet priority for TCP alarm notification.
• Available values: 0 - 63
• Default: 0
Shaping of stream
[Shaping of stream]
Select On/Off to determine whether or not to control the H.265 image data so that it does not burst. It is effective
in situations such as when a network device loses video data from the camera, but the video display may be
delayed.
• Off: Disables the shaping of stream function.
• On: Enables the shaping of stream function.
• Default: Off
Operating Instructions 147
2 Settings
Note
• If you are concerned about delays of the video display, select Off.
148 Operating Instructions
2 Settings
2.8.3 How to configure HTTPS settings
The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access
to cameras on this page.
HTTPS settings can be configured by either using the certificate pre-installed to the camera, or using a CA
certificate that you obtained by yourself from the CA (CA: Certification Authority). The settings will be configured
in the following procedure.
When using a pre-installed certificate: When using a CA certificate:
When a pre-installed certificate is selected When a CA certificate is
selected
Generate CSR (Certificate Signing Request)
(®“2.8.3.5 Generation of CSR (Certificate Signing
Request)”)
Apply for the approval and the issue of CA
certificate by CA
(®“2.8.3.5 Generation of CSR (Certificate Signing
Request)”)
Obtain the root certificate
(®“2.8.3.2 Obtaining the root certificate”)
Install the CA certificate
(®“2.8.3.6 Installation of the CA certificate”)
Configure HTTPS connections
(®“2.8.3.3 Configuration of HTTPS connections”)
Access a camera using HTTPS Access a camera using HTTPS
When a pre-installed certificate is
selected
(®“2.8.4 Access the camera using
the HTTPS protocol (for pre-installed
certificate)”)
When a CA certificate is
selected
(®“2.8.5 Access the
camera using the
HTTPS protocol (for CA
Certification)”)
Operating Instructions 149
2 Settings
A
B
C
D
E
F
Configuring the HTTPS connection (®“2.8.3.3 Configuration of HTTPS connections”)
Select the certificate (®“2.8.3.1 Select the certificate to use when accessing with HTTPS”)
Obtain the root certificate (®“2.8.3.2 Obtaining the root certificate”)
Generation of the CRT key (SSL encryption key) (®“2.8.3.4 Generation of the CRT key (SSL encryption
key)”)
Generation of CSR (Certificate Signing Request) (®“2.8.3.5 Generation of CSR (Certificate Signing
Request)”)
Install the CA certificate (®“2.8.3.6 Installation of the CA certificate”)
Note
• To use the CA certificate, you need to apply for the approval and the issue of CA certificate by CA.
2.8.3.1 Select the certificate to use when accessing with HTTPS
Select the certificate to be used with HTTPS with [HTTPS – Select certificate].
• When using a pre-installed certificate: Select “Pre-installed”.
When “Pre-installed” is selected, a root certificate (®“2.8.3.2 Obtaining the root certificate”) must be
obtained.
• When using a CA certificate: Select “CA”.
Note
• “CA” can only be selected when a CA certificate has been added. Refer to “2.8.3 How to configure
HTTPS settings” for information on how to add a CA certificate.
2.8.3.2 Obtaining the root certificate
This procedure only needs to be done once for each PC that accesses the camera.
150 Operating Instructions
2 Settings
1. Access the camera, and click the [Execute] button for “Pre-installed certificate - Download root
certificate” under “HTTPS” in the [Advanced] tab in the settings menu of the “Network” page. Click
“Open” displayed on the bottom of the browser.
Operating Instructions 151
2 Settings
2. Click “Install Certificate...”.
3. Click “Next” displayed in “Certificate Import Wizard”.
152 Operating Instructions
2 Settings
4. Select “Place all certificates in the following store”, and click “Browse...”.
5. Select “Trusted Root Certificate Authorities”, and click “OK”.
Operating Instructions 153
2 Settings
6. Click “Next”.
7. Click “Finish”.
8. Confirm that the content shown next to “Thumbprint” in the “Security warning” window is as follows and
then click “Yes”.
• Thumbprint (sha1): 0B886A3C E7F2DBA8 1035DDFA 2B21F80B 06778932
154 Operating Instructions
2 Settings
Note
• Other parties cannot create another thumbprint with the same values. You can confirm that you
have retrieved the correct root certificate from the specified camera by confirming the values of the
thumbprint.
® When the import is successfully completed, the screen “The import was successful.” will be displayed.
9. Click the [OK] button.
Operating Instructions 155
2 Settings
10. Click the [OK] button in the “Certificate” window to close the window.
2.8.3.3 Configuration of HTTPS connections
1. Select “HTTPS” to access the camera in [HTTPS – Connection].
2. Designate the HTTPS port number to be used for [HTTPS – HTTPS port].
• Available port number: 1 - 65535
• Default: 443
The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000 - 61000
3. Click the [Set] button.
→ It will become possible to access to the cameras using the HTTPS protocol.
Restart the browser and access again.
Refer to the following for information on methods to access cameras using HTTPS.
• Monitor images on a PC: 1.1 Monitor images on a PC
• Monitor images on a mobile terminal: 1.2 Monitor images on a mobile terminal/tablet device
4. If “Certificate error” is displayed, refer to the following.
• When using a pre-installed certificate: 2.8.4 Access the camera using the HTTPS protocol (for
pre-installed certificate)
• When using a CA certificate: 2.8.5 Access the camera using the HTTPS protocol (for CA
Certification)
156 Operating Instructions
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Note
• When the connection setting is changed, after waiting for a while, access the camera again with either
“http://IP address of the camera” or “https://IP address of the camera” depending on the changed
setting.
• When using the pre-installed certificate:
In advance, install the root certificate of the Pre-installed certificate on the PC in use. Refer to
“2.8.3.2 Obtaining the root certificate” for information on the setting procedure.
• When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images
may be lower.
• When the camera is accessed using the HTTPS protocol, it may take time to display images.
• When the camera is accessed using the HTTPS protocol, the images may be distorted or audio may
be interrupted.
• The maximum number of concurrent access user varies depending on the maximum image size and
transmission format.
2.8.3.4 Generation of the CRT key (SSL encryption key)
IMPORTANT
• When the CA certificate is valid, it is impossible to generate the CRT key.
• When the CA certificate is used, the available key size varies depending on the CA. Confirm the
available key size in advance.
• To generate the CRT key, it may take about 2 minutes. Do not operate the web browser until the
generation of CRT key is complete. While the CRT key is being generated, the refresh interval and line
speed may be lower.
1. Click the [Execute] button of “CRT key generate”.
→ The “CRT key generate” dialog box will be displayed.
2. Click the [Execute] button.
→ The generation of CRT key will be started. When the generation is finished, the key size and generation
time & date of the generated key will be displayed on “Current CRT key”.
Note
• To change (or update) the generated CRT key, perform step 1 to 2. The CRT key and CA certificate
are valid in a set. When the CRT key is changed, it is necessary to re-apply for the CA certificate.
• When the CRT key is updated, the log of the previous CRT key is saved. When the [History] button of
“Current CRT key” on the “CRT key generate” dialog box is clicked, the “Previous CRT key” dialog box
will be displayed, and it is possible to check the key size and generation time & date of the previous
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key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace
the current CRT key with the previous one.
2.8.3.5 Generation of CSR (Certificate Signing Request)
IMPORTANT
• If the CRT key is not generated, it is impossible to generate the CSR.
• Before generating the CSR file, configure the following settings on [Internet Options] of the web browser
in advance. Click [Internet Options...] under [Tools] of the menu bar of Internet Explorer, and then click
the [Security] tab.
– Register the camera for [Trusted Sites].
– Click the [Custom level…] button to open the [Security Settings] window, and check the [Enable]
radio button of [File Download] under [Downloads].
1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”.
→ The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed.
2. Enter the information of the certificate to be generated.
Item
Description Available number of characters
[Common Name] Enter the camera address or host name. 64 characters
[Country] Enter the country name. 2 characters (Country code)
[State] Enter the state name. 128 characters
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Item Description Available number of characters
[Locality] Enter the locality name. 128 characters
[Organization] Enter the organization name. 64 characters
[Organizational
Unit]
Enter the unit name of the organization. 64 characters
[CRT key] Displays the key size and generation time & date
of the current key.
—
Note
• To use the CA certificate, follow the requests from the CA about the information to be entered.
• The available characters for [Common Name], [State], [Locality], [Organization], [Organizational
Unit] are 0-9, A-Z, a-z and the following marks.
- . _ , + / ( )
3. Click the [OK] button after entering the items.
→ The [Save As] dialog box will be displayed.
4. Enter a file name for the CSR in the [Save As] dialog box to save on the PC.
→ The saved CSR file will be applied to the CA.
IMPORTANT
• The CA certificate will be issued for the set of the generated CSR and CRT key. If the CRT key is
re-generated or updated after applying to the CA, the issued CA certificate will be invalidated.
Note
• This camera generates the CSR file in the PEM format.
2.8.3.6 Installation of the CA certificate
IMPORTANT
• If the CSR file is not generated, it is impossible to install the CA certificate (security certificate).
• For the installation of the CA certificate, the CA certificate issued by CA is required.
1. Click the [Browse...] button of “CA Certificate - CA Certificate install”.
→ The [Open] dialog box will be displayed.
2. Select the CA certificate file and click the [Open] button. Then, click the [Execute] button.
→ The CA certificate will be installed.
Note
• The host name registered in the installed CA certificate will be displayed on “CA Certificate -
Information”. Depending on the status of the CA certificate, the following are displayed.
Indication
Description
Invalid The CA certificate is not installed.
[CA certificate Host name] The CA certificate has already been installed and
validated.
Expired The CA certificate has already expired.
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• When the [Confirm] button is clicked, the registered information of the CA certificate (security
certificate) will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational
Unit” will be displayed with an asterisk (*).)
• When the [Delete] button is clicked, the installed CA certificate (security certificate) will be deleted.
• When “HTTPS” is selected for “Connection”, it is impossible to delete the CA certificate (security
certificate).
• To update the CA certificate, perform step 1 and 2.
IMPORTANT
• Before deleting the valid CA certificate (security certificate), confirm that there is a backup file of the
CA certificate (security certificate) on the PC or another media. The backup file of the CA certificate
(security certificate) will be required when installing the CA certificate (security certificate) again.
• When the CA certificate has expired, the HTTPS function will become unavailable. When the camera
is restarted, the connection protocol will be changed to HTTP. Update the CA certificate before it
expires.
• The expiration date of the CA certificate can be checked by double-clicking the CA certificate file issued
by CA.
2.8.4 Access the camera using the HTTPS protocol (for
pre-installed certificate)
When accessing the camera with HTTPS from a browser using the pre-installed certificate, in order to stop a
warning message from being played, you must configure your PC by following the steps below.
Explanations are based on procedures for Windows 10 using Internet Explorer 11. Procedures for other
operating systems or browsers may differ.
2.8.4.1 Configuration of the host file
This procedure must be done on each PC for all the camera that are accessed.
Note
• The following procedure cannot be used if you are using DDNS.
1. Start the browser and then access the camera using the HTTPS protocol.
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2. When the security alert window is displayed, click “Continue to this website (not recommended).”
®The “Live” page will be displayed. If an authentication window is displayed, enter the user name and
password.
Note
• This warning is displayed because the text entered in the address box does not match the text
displayed in the subject of the certificate. This type of warning is displayed because when the
certificate for the pre-installed certificate is created, the IP address or domain name assigned to
the camera has not been determined yet. However, because the certificate configured in
“2.8.3.2 Obtaining the root certificate” is only issued for our products, this is not a problem.
3. Click “Certificate error” over the URL, and click “View certificates” on the bottom of the “Mismatched
Address” window.
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Note
• If “Certificate Invalid” is displayed as shown below even though you have installed the root
certificate (®“2.8.3.2 Obtaining the root certificate”), end the connection, and check that no
suspicious devices are connected.
4. The “Certificate” window is displayed. Select the “Details” tab.
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5. Confirm <All> that is displayed for “Show” and then click “Subject” in the field. Copy the text shown after
“CN=” in the lower box.
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6. From the Start menu enter the following text in the “Search programs and files” text box and then press
[Ctrl], [Shift], and [Enter] at the same time.
notepad C:\Windows\System32\drivers\etc\hosts
7. If the “User Account Control” window is displayed, select “Yes”.
8. The “hosts - Notepad” window is opened. Add the following text to the end of the file.
(camera IP address) (copied text from step 5)
The example is when the IP address is “192.168.0.10” and the CN of the camera is “WV–xxxxxx.
0000-0100-450D-0022.xxxxxx-security-system.net”.
9. Select “File” ® “Save” to save the file and then close the file.
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10. When accessing with a browser, add the following text for the CN after entering “https://” in the “address”
box.
IMPORTANT
• When the HTTPS port number is changed from “443”, enter “the following text for CN + : (colon) +
port number” in the address box of the browser.
Example of when the port number is “61443”:
https://WV-xxxxxx.0000-0100-450D-0022.xxxxxx-security-system.net:61443
• We recommend adding the camera's URL to your browser's bookmark. If you forget the camera's
URL, refer to the hosts file.
11. When the settings are completed, the color of the background of the address box changes to white. Confirm
that “Website Identification” is displayed after clicking the key mark on the right side of the address bar.
Note
• If you cannot access with this method it may be because of proxy server settings. Ask the network
administrator.
IMPORTANT
• When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of
images may be lower.
2.8.5 Access the camera using the HTTPS protocol (for CA
Certification)
1. Start up the web browser.
2. Enter the IP address of the camera in the address box of the browser.
• Example of entry: https://192.168.0.10/
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IMPORTANT
• When the HTTPS port number is changed from “443”, enter “https://IP address of the camera + :
(colon) + port number” in the address box of the browser.
(Example: https://192.168.0.11:61443)
• When the camera is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
3. Press the [Enter] key on the keyboard.
→ The “Live” page will be displayed.
IMPORTANT
• When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of
images may be lower.
2.8.6 How to configure the settings relating to DDNS
When activating the DDNS function using the camera, either of the following DDNS services is available.
• “Viewnetcam.com” service
• Dynamic DNS Update (RFC2136 compliant)
IMPORTANT
• Before using the DDNS service, it is necessary to perform the port forwarding setting for the router.
• About Dynamic DNS Update (RFC2136 compliant)
Operation using DDNS services other than the “Viewnetcam.com” service is not guaranteed. We are
not responsible for any troubles or accidents on the circumstances where the camera is used arising
out of such services.
Refer to the DDNS service providers for the selection and configuration of the DDNS services other
than the “Viewnetcam.com” service.
Note
• “Viewnetcam.com” is a Dynamic DNS service designed for use with our network cameras. Refer to the
“Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service.
About DDNS services (IPv4/IPv6)
By using a DDNS service, it becomes possible to view camera images via the Internet.
The DDNS service associates dynamic global addresses and domain names.
It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant).
In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore,
access to the camera via an old global address may be invalidated after a certain period of time. Either of the
following services is required when accessing a camera whose global address is not static via the Internet.
• DDNS service (such as “Viewnetcam.com”)
It is possible to access via a registered and static domain name (example: *****.viewnetcam.com) even
after the global address is changed. Enrollment in a domain name service is required even when using the
IPv6 connection.
Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the
service.
• Static IP address service (such as a service offered by a contracted provider)
In this service, global addresses are static (not changed).
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Configuration of the DDNS service (Example of the “Viewnetcam.com”
service)
A
C
A
B
E
D
D
B
C
E
A. DNS server
B. Internet
C. Provider
D. “Viewnetcam.com” service server
E. Remote site
Global address is changed.
The contracted provider allocates a global address to the router (or the camera). The global address is not
static but dynamic.
“*****.viewnetcam.com” and the current global address is automatically registered.
If you are enrolled in “Viewnetcam.com”, the unique “domain name” (example: *****.viewnetcam.com) will
be allocated. The “Viewnetcam.com” service server automatically manages the domain name of camera
and the global address of router (or camera) when a camera automatically notifies the service server of
the global address.
Current global address is automatically registered via “*****.viewnetcam.com”.
The “Viewnetcam.com” service server registers the global address and the domain name of router (or
camera) in the DNS server.
Global address is obtained via the URL (domain name).
By entering the URL (including the domain name) on the web browser when accessing the camera via the
Internet, the DNS server identifies the registered global address of router (or camera).
Access using the current global address
The identified global address is used for accessing the router (or camera) to monitor images.
Note
• Refer to the contracted provider whether the current IP address is static or not.
• Depending on the provider, local addresses may be allocated. In this case, the DDNS service is
unavailable. Refer to the contract provider for further information.
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2.8.6.1 When using the “Viewnetcam.com” service
[Personal(Camera) URL]
The URL of the camera registered for “Viewnetcam.com”.
[Your Account Link]
When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed
in a newly opened window.
Register the information in the registration window to enroll in the “Viewnetcam.com” service.
[Access interval]
Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name
from the following.
10min/ 20min/ 30min/ 40min/ 50min/ 1h
• Default: 1h
[Global IP Address Notification Method]
Typically [Global IP Address Notification Method] should be set to “Normal”.
If you cannot access the camera using the registered URL 30 minutes after registering with
“Viewnetcam.com”, select “Advanced”.
In this case, UPnP (®“2.8.2.3 Configure the UPnP settings”) must be enabled for the camera and for the
router.
• Default: Normal
Procedure to register information for the “Viewnetcam.com” service
1. Select [Viewnetcam.com] for [Service] and click the [Set] button.
→ A URL is displayed in [Your Account Link].
If a URL is not displayed in [Your Account Link], confirm the camera's network settings and Internet
connection, then click [Set] again.
2. Register the information for “Viewnetcam.com” by following the instructions of the wizard.
→ The registration window for “Viewnetcam.com” will be displayed in a newly opened window.
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When the registration window is not displayed, check that the PC is being connected to the Internet,
and click the reload button of the browser.
3. Register the information for “Viewnetcam.com” by following the instructions of the wizard.
→ When the message “The new camera is successfully registered to Viewnetcam.com” is displayed, close
the registration window.
The URL set at the time of registration can be used for camera access. However, this URL is unavailable
when accessing the camera from the PC connected to the same network (LAN).
Note
• When the registration for the “Viewnetcam.com” service is completed, the URL registered for
“Personal(Camera) URL” is displayed. It may take up to about 30 minutes until the URL of the registered
camera is validated.
• To cancel the enrollment in the “Viewnetcam.com” service, access the “Viewnetcam.com” website
(http://www.viewnetcam.com/) later.
• When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the
status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the
camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] -
[Viewnetcam.com] on the “Maintenance” page.
• It is possible to check the information registered for the “Viewnetcam.com” service by accessing the
URL displayed beside “Your Account Link”. When the URL is not displayed, check that the PC is being
connected to the Internet, and click the [Set] button.
• If access often fails due to the change in the global address of router, set a smaller value for “Access
interval”.
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Checking the information registered for the “Viewnetcam.com” service
It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®“2.10.3 Check
the status [Status]”)
2.8.6.2 When using “Dynamic DNS Update”
[Host name]
Enter the host name to be used for the Dynamic DNS Update service.
• Available number of characters: 3 - 250 characters
Enter in the form of “(host name). (domain name)”.
• Available characters: Alphanumeric characters, the period (.), and the hyphen (-).
• Default: None (blank)
Note
• Refer to the network administrator for further information about the available host names.
[Access interval]
Select the interval to access the Dynamic DNS Update service server to check the IP address and the host
name from the following.
10min/ 20min/ 30min/ 40min/ 50min/ 1h/ 6h/ 24h
• Default: 24h
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2.8.6.3 When using “Dynamic DNS Update(DHCP)”
[Host name]
Enter the host name to be used for the Dynamic DNS Update service.
• Available number of characters: 3 - 250 characters
Enter in the form of “(host name). (domain name)”.
• Available characters: Alphanumeric characters, the period (.), and the hyphen (-).
• Default: None (blank)
Note
• Refer to the network administrator for further information about the available host names.
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2.9 Configure the settings relating to the schedules
[Schedule]
On the “Schedule” page, it is possible to configure the settings relating to schedules as follows.
• VMD permission
• SCD permission
• Access permission
• SD memory recording
• Scene file
• Allow e-mail transmission
• Reboot (Schedule 5 only)
The “Schedule” page has only the [Schedule] tab.
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Up to 5 schedules can be set.
1. Select an action to be assigned to the schedule from “Schedule mode”.
“Off” is selected at the default.
• Off: No action will be taken for the respective schedule.
• VMD permission: The VMD function will be active during the period of the schedule. Schedule settings
are not required when continuously using VMD.
• SCD permission: The SCD function will be active during the period of the schedule. Schedule settings
are not required when continuously using SCD.
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• Access permission: Users whose access level is set to “2. Camera control” and “3. Live only” on the
[User auth.] tab (®“2.7.1 Configure the settings relating to the user authentication [User auth.]”) can
access the camera only in the period of schedule.
• Recording to SD (Recording stream): The SD recording configured in “Recording stream” will be
performed at the designated time in the schedule. Only available when a stream is selected in
“Recording format”.
• Image adjust 1: Scene 1: Images are set to the image settings of “Scene file 1” at the designated time
in the schedule. When the designated time for the schedule finishes, images are set to the image
settings of “Scene file is not applied”.
• Image adjust 1: Scene 2: Images are set to the image settings of “Scene file 2” at the designated time
in the schedule. When the designated time for the schedule finishes, images are set to the image
settings of “Scene file is not applied”.
• Image adjust 1: Scene 3: Images are set to the image quality settings of “Scene file 3” at the
designated time in the schedule. Once designated time in the schedule is over, the image quality setting
is set to “Scene file is not applied”.
• Image adjust 1: Scene 4: Images are set to the image quality settings of “Scene file 4” at the
designated time in the schedule. Once designated time in the schedule is over, the image quality setting
is set to “Scene file is not applied”.
• E-mail permission: While the schedule is set, e-mail notification is sent when alarm is input.
• Reboot: The camera reboots at the scheduled time. Can only be selected with Schedule 5.
Note
• Select “On” for “User auth.” on the [User auth.] tab of “User mng.” page (®“2.7.1 Configure the
settings relating to the user authentication [User auth.]”) and “Off” for “Host auth.” on the “Host
auth.” page (®“2.7.2 Configure the settings relating to the host authentication [Host auth.]”) to
validate “Access permission”.
• When selecting “Recording to SD(Recording stream)”, select “Stream(1)”, “Stream(2)”, or
“Stream(3)” for “Recording format” on the [SD memory card] tab and select “Schedule” for “Save
trigger”. (®[Save trigger])
2. Select days of a week by checking the respective checkboxes.
3. From the pull-down menu, select the start time and the end time of the schedule.
When not designating time, check the checkbox of “24h”.
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4. Click the [Set] button after completing the settings.
→ The result will be displayed at the bottom of the window.
Note
• The schedules displayed at the bottom of the window can be identified by colors assigned to each
schedule.
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2 Settings
2.9.1 How to delete the set schedule
1. Uncheck the check box of the set day of the week.
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2 Settings
2. Click the [Set] button after completing the settings.
→ The schedule of the selected day of the week is deleted.
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2 Settings
2.10 Maintenance of the camera [Maintenance]
System log check, firmware upgrade, status check and initialization of the setup menu can be performed on
this page.
The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and
the [Data] tab.
2.10.1 Check the system log [System log]
Click the [System log] tab of the “Maintenance” page. (®For menu display and how to operate, refer to
“2.2.1 How to display the setup menu”, “2.2.2 How to operate the setup menu”)
Up to 4,000 system logs can be saved on the SD memory card when the SD memory card is inserted after
selecting “Use” for “SD memory card” on the [SD memory card] tab (®“2.4.2 Configure the settings relating
to the SD memory card [SD memory card]”).
When “Not use” is selected for “SD memory card”, up to 100 system logs can be saved on the built-in memory
of the camera.
When the saved system logs have reached the maximum number, the newer logs will overwrite the older
system logs. In this case, the oldest log is the first to be overwritten.
The system logs will be displayed in group of 100 logs each, and the logs will be saved even when the power
of the camera is turned off.
[<< Latest 100]
When clicking “<< Latest 100”, the latest 100 system logs will be displayed.
[Next 100 >>]
When clicking “Next 100 >>”, the next 100 system logs will be displayed.
[Number of pages display]
The currently opened page will be displayed in the “page/total page” format.
[<< Previous 100]
When clicking “<< Previous 100”, the previous 100 system logs will be displayed.
[No.]
The serial number of the system log will be displayed.
[Time & date]
Time and date at the system log will be displayed.
[Description]
The descriptions about the system log will be displayed. Refer to “3.1 About the displayed system log” for
further information about the system logs.
2.10.2 Upgrade the firmware [Upgrade]
Click the [Upgrade] tab of the “Maintenance” page. (®For menu display and how to operate, refer to “2.2.1 How
to display the setup menu”, “2.2.2 How to operate the setup menu”)
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The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for
further information about the firmware upgrade.
[Model no.], [MAC address], [Serial no.], [Firmware version], [IP address(IPv6)], [Viewer
software installation counter], [Time past from the date of manufacture]
Information of each item will be displayed.
1. Contact the dealer and download the latest firmware onto a PC.
IMPORTANT
• A blank (space) cannot be used for the name of the directory where the downloaded firmware to
be saved.
2. Click the [Browse...] button and designate the downloaded firmware.
Note
• The latest firmware upgrade is posted on our website.
https://i-pro.com/global/en/surveillance/training_support/support
3. Click the radio button respective to the desired option to determine whether or not to initialize the settings
after completing the firmware upgrade.
Default: Do not reset the settings to the default after the upgrade.
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2 Settings
Note
• Note that the settings cannot be restored after an initialization is operated.
4. Click the [Execute] button.
→ The confirmation window will be displayed.
IMPORTANT
• After upgrading, make sure to check the version on this page.
• After completing the upgrade, delete temporary internet files. (®“3.2 Troubleshooting”)
• Upgrade the firmware using a PC in the same subnet as the unit.
• Follow the instructions from the dealer when upgrading the firmware.
• When upgrading the application software, use the designated file (extension: img) for the firmware
upgrade.
The name of the firmware to be used for the upgrade should be “model name (Use small letters.
“WV-” is not required.)_xxxxx.img”.
* (“xxxxx” indicates the version of the firmware.)
• Do not turn off the power of the camera during the upgrade process.
• Do not perform any operation during upgrading and wait until it completes.
• The following network settings will not be reset when upgrading the firmware after selecting “Reset the
settings to the default after completing the upgrade. (Except the network settings)”.
Primary server address and secondary server address DNS settings for IPv4, primary DNS server
address and secondary DNS server address settings for IPv6, On/Off for DHCP, IP address, subnet
mask, default gateway, HTTP port, HTTPS port, connection protocol (HTTP/HTTPS), CRT key, CA
certificate, UPnP setting, line speed, bandwidth control (bit rate), time & date, IEEE 802.1X setting.
• The viewer software used on each PC should be licensed individually. Refer to your dealer for the
software licensing.
2.10.3 Check the status [Status]
Click the [Status] tab of the “Maintenance” page. (®For menu display and how to operate, refer to “2.2.1 How
to display the setup menu”, “2.2.2 How to operate the setup menu”)
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The status of this camera can be checked on this page.
Viewnetcam.com
[Server]
The URL of the “Viewnetcam.com” service server will be displayed.
[Status]
The registration status for the “Viewnetcam.com” will be displayed.
[Personal(Camera) URL]
The URL of the camera registered for “Viewnetcam.com” will be displayed.
UPnP
[Port number(HTTP), Port number(HTTPS)]
The port number that is set for UPnP port forwarding will be displayed.
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2 Settings
[Status]
The port forwarding status will be displayed.
[Router global address]
The global address of router will be displayed.
Self check
The self check result of the hardware will be displayed.
Note
• Refer to our website <Control No.:C0111> for further information about the contents of the displayed
statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check).
SD memory card
[Model no.]
Displays the model number of the SD memory card.
If model number information could not be obtained, “Read error” is displayed. If the SD memory card is not
used, “Not use” is displayed. In other cases “Unknown” is displayed.
[Serial no.]
Displays the serial number of the SD memory card.
If the serial number information could not be obtained, “Unknown” is displayed.
[Remaining capacity]
Displays the remaining capacity and total capacity of the SD memory card.
This is the same information that is displayed in [Remaining capacity] of the SD memory card information on
the [SD memory card] tab of the “Basic” page.
[Total use time]
Displays the length of time that SD memory card has been inserted into and used with the camera.
If the length of time that the SD memory card has been used for cannot be obtained, “Unknown” is displayed.
“Total use time” is updated once per hour.
[Number of overwrite times]
Displays the number of overwrite times as calculated from the total capacity of the SD memory card, the number
of times the camera has written files to the SD memory card, and the file sizes.
If the number of overwrite times cannot be calculated, “Unknown” is displayed.
Note
• Because the overwrite time values are just estimates calculated by the camera, they may differ to the
actual number of overwrite times.
[No.] / [Time & date] / [Description] of the log
Displays the log related to the SD memory card.
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Category Indication Description
SD memory card <SD> Format Successfully formatted the SD memory card.
<SD> Format error Error occurred when formatting the SD memory card.
<SD> Detection error The SD memory card could not be correctly recognized.
<SD> Write error An error occurred when writing to the SD memory card.
<SD> Read error An error occurred when reading from the SD memory
card.
<SD> Delete error An error occurred when deleting data from the SD
memory card.
<SD> File system error An error occurred in File system of the SD memory card.
<SD> Undefined error An error other that the ones above has occurred for the
SD memory card.
IMPORTANT
• In order to be able to correctly use this function, format the SD memory card with the camera before
using it.
• When using SD memory cards that have been used on other devices such as PCs, the correct
information may not be able to be displayed.
• Up to 30 SD memory card logs can be saved to the built-in memory of the camera. When the saved
system logs have reached the maximum number, the newer logs will overwrite the older system logs.
Note
• Refer to our website
(https://i-pro.com/global/en/surveillance/training_support/support/technical_information) for further
information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service,
the UPnP function, or the self check).
2.10.4 Reset the settings/Reboot the camera [Default reset]
Click the [Default reset] tab of the “Maintenance” page. (®For menu display and how to operate, refer to
“2.2.1 How to display the setup menu”, “2.2.2 How to operate the setup menu”)
The settings of the camera can be initialized and reboot of the camera can be performed on this page.
[Reset to the default (Except the network settings)]
Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset.
It is impossible to operate the camera for about 2 minutes after the initialization.
[Reboot]
Click the [Execute] button to reboot the camera. It is impossible to operate the camera for about 2 minutes
after rebooting the camera.
Operating Instructions 183
2 Settings
Note
• Refer to the supplied “Installation Guide” for more information about initializing the network settings
(®“2.8.1 Configure the network settings [Network]”).
• If “Diag.” of the alarm or e-mail notification function is selected, a notification of error will be sent to
“Destination E-mail address” or to “Destination of notification” when an error such as no SD memory
card insertion after the reboot occurs. (®“2.8.2.1 Configure the settings related to sending E-mails”,
“2.6.7 Configuration of the settings relating to alarm notification [Notification]”)
2.10.5 Settings data/backing up or restoring logs [Data]
Click the [Data] tab of the “Maintenance” page. (®For menu display and how to operate, refer to “2.2.1 How
to display the setup menu”, “2.2.2 How to operate the setup menu”)
The settings related to backing up or restoring settings data, and saving logs can be configured in this section.
Backup
[Setup data]
Click the [Execute] button to backup the setup data of the camera to a PC.
[Scene file]
Click the [Execute] button to backup the scene files of the camera to a PC.
[Logs]
Click the [Execute] button to backup the log data of the camera to a PC.
IMPORTANT
• When backing up settings or logs, creating the backup files takes time.
• When the backup operation takes 10 minutes or more, a communication timeout may occur. In this
case all of the backup data may not be obtained. Therefore, we recommend completing backup
184 Operating Instructions
2 Settings
operations within 10 minutes. It is also possible to check whether or not the correct data was obtained
by restoring the obtained data (excluding log data).
Restore
[Setup data]
Press the [Browse...] button and select the setup data files to restore.
Click the radio button respective to the desired option to determine whether or not to also restore network
related setting contents.
Click the [Execute] button to start restoring. Do not perform operations until the restoration is complete. (The
camera will be rebooted when the restoration is complete.)
Make sure to set the file name of setup data files used when restoring to “model name.dat”. (The model name
must be written in lower case letters and “WV-” is not needed.)
Default: Restore all settings except the network settings.
IMPORTANT
• When 5 minutes or more is required to restore setup data files, there is a possibility that the restore
will fail because or reasons such as transmission disconnections.
In this case, restore setup data files again.
Note
• Restore operations for setup data are not applied to HTTPS related settings.
[Scene file]
Press the [Browse...] button and select the scene files to restore.
Click the [Execute] button to start restoring. Do not perform operations until the restoration is complete.
Make sure to set the file name of scene file data used when restoring to “model name.txt”. (The model name
must be written in lower case letters and “WV-” is not needed.)
2.11 Display our support website [Support]
Methods for accessing our support website are explained on the “Support” page.
To access our support website from a web browser, click the link for the support page.
When “Click here for OSS information.” is clicked, the license of the OSS in use will be displayed.
Operating Instructions 185
2 Settings
3 Others
3.1 About the displayed system log
Error indications relating to SMTP
Category
Indication Description
POP3 server error Authentication error.
• Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.
Failed to find the POP3 server.
• The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The POP3 server may be down. Ask the
network administrator.
SMTP server error Authentication error.
• Entered user name or password may be
incorrect. Check if the E-mail settings are
configured correctly.
Failed to resolve the E-mail server
address from DNS.
• The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
• The DNS server may be down. Ask the
network administrator.
Failed to find the SMTP server.
• The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The SMTP server may be down. Ask the
network administrator.
Internal error Undefined error.
• An error occurred in the E-mail function.
Check if the E-mail settings are configured
correctly.
Error indications relating to “Viewnetcam.com”
Category
Indication Description
Access test error Access test failed
• Port forwarding may not be configured for
the router. Refer to the manuals provided
with the router in use to enable the UPnP
setting.
Viewnetcam.com
server error
Failed to resolve the
Viewnetcam.com server address
from DNS.
• The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
• The DNS server may be down. Ask the
network administrator.
186 Operating Instructions
3 Others
Category Indication Description
Connection error No response from the
Viewnetcam.com server.
• The “Viewnetcam.com” server may be
down. Ask the network administrator.
File transfer error.
Internal error Undefined error.
• An error relating to the
“Viewnetcam.com” function occurred.
Check if the “Viewnetcam.com” settings
are configured correctly.
Error indications relating to Dynamic DNS Update
Category
Indication Description
DDNS server error Failed to resolve the DDNS server
address from DNS.
• The designated IP address of the DNS
may be incorrect. Check if the DNS
settings are configured correctly.
• The DNS server may be down. Ask the
network administrator.
Connection error No response from the DDNS server.
• The DDNS server may be down. Ask the
network administrator.
Same host name has registered.
• The same host name has already been
registered in the DDNS server. Check if
the DDNS Update settings are configured
correctly.
Internal error Undefined error.
• An error occurred in the DDNS function.
Check if the DDNS Update settings are
configured correctly.
Error indications relating to NTP
Category
Indication Description
Connection error No response from the NTP server.
• The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly.
• The NTP server may be down. Ask the
network administrator.
Internal error Undefined error.
• An error occurred in the NTP function.
Check if the NTP settings are configured
correctly.
Synchronizing with
NTP succeeded.
NTP update succeeded.
• Time correction succeeded.
Operating Instructions 187
3 Others
Log indications relating to HTTPS
Category Indication Description
HTTPS Certificate Signing Request -
Generated
• Generation of the CSR (Certificate Signing
Request) is complete.
CA Certificate - Installed
• Installation of the CA certificate is
complete.
CA Certificate - Deleted
• Deletion of the CA certificate is complete.
Previous CRT key - Applied
• Previous CRT key is applied.
CRT key - Generated
• Generation of the CRT key is complete.
Log indications relating to login
Category
Indication Description
Login User name or IP address
• The login user name will be displayed
when “On” is selected for “User auth.”.
• The IP address of the PC currently
accessing to the camera will be displayed
when “On” is selected for “Host auth.”.
Error indications relating to login errors
Category
Indication Description
Login failure User name
• The user name of the user who failed to
log in will be displayed when “On” is
selected for “User auth.”.
• If the user is not registered, (Guest User)
is displayed.
• Under normal operations, the “Login
failure” log may be kept. This is not a
problem with the camera.
• If there are many logs in succession, it may
indicate that someone is trying to illegally
access the camera. Consult with your
network administrator.
188 Operating Instructions
3 Others
Error indications relating to TCP alarm notification
Category Indication Description
TCP alarm notification
error
Failed to find destination of
notification.
• The IP address of the destination of
notification may be incorrect. Check if the
IP address of the destination of notification
is configured correctly.
• The destination of notification may be
down. Ask the network administrator.
Failed to resolve destination addr.
from DNS.
• The DNS server settings may be incorrect.
Check if the DNS settings are configured
correctly.
• The DNS server may be down. Ask the
network administrator.
Error indications relating to HTTP alarm notification
Category
Indication Description
HTTP alarm
notification error
Failed to find destination of
notification.
• The IP address of the destination of
notification may be incorrect. Check if the
IP address of the destination of notification
is configured correctly.
• The destination of notification may be
down. Ask the network administrator.
Failed to resolve destination addr.
from DNS.
• The DNS server settings may be incorrect.
Check if the DNS settings are configured
correctly.
• The DNS server may be down. Ask the
network administrator.
HTTP alarm
notification
Authentication error.
• Entered user name or password may be
incorrect. Check if the HTTP alarm
notification settings are configured
correctly.
Operating Instructions 189
3 Others
3.2 Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a
problem is not described below.
Symptom Cause/solution Reference pages
Cannot access from the web
browser.
• Is the LAN cable (category 5e or better) firmly
connected to the network connector of the camera?
Installation Guide
• Is the link indicator (LINK) lit?
When it is not lit, connection to a LAN may not be
established or a network may be not working
correctly. Check if the cables have any contact
failure or if the wiring is correct or not.
Installation Guide
• Is the power of the camera on?
Check if the power of the camera is turned on.
Installation Guide
• Are the set IP addresses valid?
128
• Are you accessing the wrong IP address?
Check the connection as follows.
With the Windows command prompt, > ping “IP
address of the camera”.
If there is reply from the camera, the connection is
normal.
If there is no reply, check the connection with the
following methods using a computer connected to
the same network as the camera. If the firewall
settings on the PC are enabled, temporarily disable
them before performing settings on the camera.
– Start the “IP Setting Software”, confirm the
camera's IP address, and then access that IP
address.
– If the network settings (IP address, subnet mask,
and default gateway) are incorrect, reboot the
camera and change the network settings by
using the “IP Setting Software” within 20 minutes
after the restart.
– In networks that do not have a DHCP server, the
IP address of the camera will be configured to
“192.168.0.10” when the camera is rebooted by
holding the INITIAL SET button on the camera.
After the camera is initialized, access the
camera and set the IP address again. (When the
camera is initialized, all the settings of the
camera previously configured on the setup
menus will be initialized.)
-
190 Operating Instructions
3 Others
Symptom Cause/solution Reference pages
• Is “554” selected for the HTTP port number?
For the HTTP port number, select a port number
other than the following port numbers used by the
camera. The number used by the camera: 20, 21,
23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443,
554, 995, 10669, 10670, 59000 - 61000
131
• Is the same IP address provided to other devices?
Are there contradictions between the address and
the network subnet to be accessed?
When the camera and the PC are connected in
the same subnet:
Are the IP addresses of the camera and the PC set
in a common subnet? Or is “Use Proxy Server” for
the settings of the web browser checked?
When accessing the camera in the same subnet, it
is recommended to enter the address of the camera
in the “Don’t Use Proxy For These Addresses” box.
When the camera and the PC are connected in
the different subnet:
Is the IP address of the default gateway set for the
camera correct?
-
• Is the name currently used to access the camera
different from the name registered for the
“Viewnetcam.com” service?
Access the camera again with the registered name.
168
• Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
160
165
Cannot access the camera
via the Internet.
• Are the network settings of the camera correct?
Set the default gateway or DNS server address
correctly. To use the DDNS service, check that the
settings are correct.
• Is the setting for “Default gateway” on the
“Network” page configured? Or is the setting
correct?
When communicating using IPv4:
Configure the setting for “Default gateway” of “IPv4
network” on the [Network] tab of the setup menu.
128
Operating Instructions 191
3 Others
Symptom Cause/solution Reference pages
• Is the setting of port forwarding configured for the
router?
To enable the access to the camera via the Internet,
it is necessary to perform the port forwarding setting
when the router in use does not support the UPnP
function. Refer to the manuals provided with the
router for further information.
• Is UPnP function of the router disabled?
Refer to the manuals provided with the router in use
to enable the UPnP function.
• Is packet filtering set for the router to forbid the
access via the Internet?
Configure the settings of the router in use to enable
the access via the Internet. Refer to the manuals
provided with the router for further information about
the settings.
139
• Are you accessing the camera using the local
address (the IP address used in a local network)?
When accessing the camera, use the global address
(or the URL registered in the DDNS service) and the
port number of the camera as the IP address to be
used in the Internet.
129
130
166
Cannot access the camera
via the URL of the
“Viewnetcam.com” service.
• Is the global address of camera (or router) notified
to the “Viewnetcam.com” service server?
Log into the “My Account” page of
“Viewnetcam.com” website
(http://www.viewnetcam.com/) to check the
information of the registered camera. If the global
address is not displayed for the IP address, access
the camera, and register the user information for the
“Viewnetcam.com” service on the [Advanced] tab on
the “Network” page of the setup menu. In addition,
check the “Status” of “Viewnetcam.com” (on the
[Status] tab) and the system log (on the [System
log] tab) of the “Maintenance” page of the setup
menu.
168
180
Authentication window is
displayed repeatedly.
• Is the user name and password changed?
While accessing the camera, when changing the
user name and password of another user logging
into the camera on another web browser, the
authentication window will be displayed each time
the screen is changed or refreshed. Close the
browser and access the camera again.
• Have you changed the [Authentication] setting?
When the [Authentication] setting has been
changed, close the web browser, and then access
the camera again.
-
192 Operating Instructions
3 Others
Symptom Cause/solution Reference pages
It takes time to display the
screen.
• Are you accessing the camera in the HTTPS mode?
In this mode, the refresh interval becomes slower
due to decode procession.
-
• Are you accessing another camera in the same local
network via a proxy server?
Configure the web browser to not use the proxy
server.
-
• Are two or more users browsing the camera images
simultaneously?
It may take time to display the screen or refresh
interval may become slower when two or more users
browse the camera images simultaneously.
-
Cannot access the camera
from a mobile terminal or a
tablet device.
For mobile terminals:
• Is the URL correct? Or is “/cam” missing at the end
of the URL?
Check if the URL is entered correctly. When
accessing the camera from a mobile terminal, it is
necessary to enter “/cam” at the end of the URL that
is used for the camera access from a PC.
For tablet devices:
• Is the URL correct?
Check if the URL is entered correctly.
17
• Is the SSL encryption method different from that of
the camera?
Select “HTTP” (Do not select “HTTPS”) for
“HTTPS” - “Connection” on the “Network” page - the
[Advanced] tab, and access the camera again.
140
• Did you access “http://” while using the HTTPS
function?
To use the HTTPS function, access “https://”. It is
also necessary to enter the port number.
165
A cookie error was displayed
when performing user
registration for
“Viewnetcam.com”.
• Is the web browser configured to allow cookies?
Configure the web browser to allow cookies. In
Internet Explorer, from [Tools] select [Internet
Options] and configure the cookies setting in the
[Privacy] tab.
-
User registration for the
“Viewnetcam.com” service
fails.
• Is the registered E-mail address correct?
When an E-mail with the “Viewnetcam.com” website
link is not received, the registered E-mail address
may be incorrect. Visit the “Viewnetcam.com”
website (http://www.viewnetcam.com/) to register
the correct E-mail address.
-
Operating Instructions 193
3 Others
Symptom Cause/solution Reference pages
No image is displayed.
• Is the viewer software installed on the PC?
Install the viewer software on a PC.
4
• Is the mobile terminal or tablet device in use support
the 320´240 or 640´480 resolution?
Or is the image data size too big to display images
on the mobile terminal or tablet device?
Refer to the manuals provided with the mobile
terminal or tablet device in use for the restrictions of
image data sizes.
-
• When performing a recording of a stream with a high
bit rate on the SD memory card, there may be cases
where live image of the same stream cannot be
displayed.
When it is necessary to display the live images of the
stream, improve by performing either of the
following.
– Lower the bit rate of the stream being recorded
on the SD memory card.
– Monitor live images of other stream or JPEG live
images.
70
13
No image is displayed. / Older
images or logs are displayed.
• When [Every time I visit the webpage] is not selected
for [Check for newer versions of stored pages:] in the
[Temporary Internet Files] section, images
sometimes may not be displayed on the “Live” page.
In this case, do the following.
1. Select [Internet Options...] from [Tools] on the
menu bar of Internet Explorer. The [Internet
Options] window will be displayed.
2. Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] tab on the [Website
Data Settings] window.
-
The image is not being
refreshed.
• Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.
Basic Information
• Depending on the traffic of the network or the
concentration of access to the camera, there might
be difficulties displaying the camera picture.
Request the camera picture using the web browser
such as by pressing the [F5] key, etc.
-
No image is displayed (or too
dark).
• Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
13
Images are displayed washed
out.
• Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
13
Flicker appears on the
screen.
• When flicker occurs frequently, select “Indoor
scene” for “Light control mode”.
79
194 Operating Instructions
3 Others
Symptom Cause/solution Reference pages
Images cannot be saved on
the SD memory card.
Failed to write/read data on
the SD memory card.
• Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
Installation Guide
• Is the SD memory card formatted?
Format the SD memory card.
62
• Is “----------MB/----------MB” displayed on “Remaining
capacity” of the [SD memory card] tab?
Format the SD memory card.
62
• Is any recognition error received when the “Diag.” of
“E-mail notification” or “TCP alarm notification” is
used?
Format the SD memory card.
62
134
114
• Isn’t the SD memory card out of order?
There are limited times to overwrite on an SD
memory card. When frequently overwritten, it may
be at the end of product life. It is recommended to
replace the SD memory card.
-
Audio is not output from other
products such as a network
disk recorder or PC software
package.
• Set “Audio input encoding format” of this product to
“G.726 (32 kbps)”.
99
The alarm occurrence
indication button and the SD
recording status indicator on
the “Live” page do not display
the current status in real time.
• Is the viewer software installed on the PC?
Confirm that the viewer software “Network Camera
View 4S” is installed.
4
• Is “Real time” selected for “Alarm status update
mode”?
51
No image is displayed on the
“Live” page.
• Press the [F5] key on the keyboard of the PC or click
the [Live] button.
13
Shortcut icon of the camera is
not displayed on “Network” of
the PC.
• Is the Windows component of UPnP added?
Add the component to the PC in use.
139
Cannot download the log list.
• Download of files using Internet Explorer may be
disabled.
Enable “File Download” in the “Security Settings”
window ([Internet Options] - [Security]). After
changing the settings, close the web browser, and
then access the camera again.
-
Operating Instructions 195
3 Others
Symptom Cause/solution Reference pages
Images are not displayed or
not refreshed smoothly.
• Delete temporary internet files as follows.
1. Select “Internet Options...” under “Tools” on the
menu bar of Internet Explorer. The “Internet
Options” window will be displayed.
2. Click the [Delete] button of [Browsing history].
3. Check only the “Temporary Internet files and
website files” checkbox in [Delete browsing
history], and click the [Delete] button.
-
• The firewall function of the anti-virus software may
be filtering the port of the camera.
Exclude the port number of the camera from the list
of the port numbers to be filtered by the anti-virus
software.
-
No indicator lights.
• Is “Off” selected for “Indicator” on the “Basic” page?
Select “On” for “Indicator”.
51
Failed to download recorded
data from the image playing
screen in the browser.
• You may not be using Internet Explorer with
administrator rights. After shutting down all of the
open Internet Explorer windows and tabs, restart
Internet Explorer by right-clicking the Internet
Explorer icon in the Start menu and selecting “Run
as Administrator”.
• In the “Name of the destination directory for
downloaded images” settings, specify a directory
that general users can write to.
64
When clicking the back button
of the web browser, the
screen is not displayed
correctly.
• Press the [F5] key on the keyboard to refresh the
display.
-
196 Operating Instructions
3 Others
Information Bar
The “Information Bar” (A) expressed in the following symptom and solutions will be displayed just below the
address bar only when there is information to communicate.
A
Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the
following has occurred. By performing the following solutions, other applications may not be affected.
Symptom
Cause/solution Reference pages
The following message is
displayed on the information
bar.
“Internet Explorer blocked a
pop-up from ***.***.***.*** (IP
address).”
• Select “Options for this site” ® “Always allow”.
-
The following message is
displayed on the information
bar.
“This webpage wants to run
the following add-on:
`WebVideo Module' from `***
(our company name)`.”
• Select [Allow].
-
The following message is
displayed on the information
bar.
“This webpage wants to install
the following add-on:
`nwcv4Ssetup.exe' from `***
(our company name)`.”
• Select [Install]. The “Security Warning” window
will be displayed. Click the [Install] button on the
displayed “Security Warning” window.
-
An unnecessary status bar or
scroll bar is displayed on the
pop-up window.
• Click “Internet Options...” under “Tools” of the
menu bar of Internet Explorer, and then click the
[Security] tab. Click “Internet” in the “Select a
Web content zone to specify its security
settings.” section. Then, click the [Custom
level…] button to open the “Security Settings”
window. Under “Miscellaneous”, select “Enable”
for “Allow script-initiated windows without size or
position constraints”. Click the [OK] button.
When the warning window is displayed, click the
[Yes] button.
-
Operating Instructions 197
3 Others
Symptom Cause/solution Reference pages
Images are not fit in the
frames.
• When “120 DPI” or higher is selected for “DPI
setting”, they may not be displayed correctly.
When using Windows 10:
Right-click on the desktop, click “Display
settings”, and then move the slider of “Change
the size of text, apps, and other items” to
“100% (Recommended)”.
Select “Landscape” of “Orientation”.
When using Windows 8.1:
Right-click on the desktop, click “Screen
resolution” ® “Make text and other items lager or
smaller”, and then move the slider of “Change the
size of all items” to “Smaller” so that the screen
becomes the recommended size.
-
198 Operating Instructions
3 Others
PGQP3237XA
N0921-2053
i-PRO Co., Ltd.
https://www.i-pro.com/
© i-PRO Co., Ltd. 2022
