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PROBLEM POSSIBLE CAUSE SOLUTION
“Add Water”
indicator lights up
Lack of Water.
Stop the ice maker, fill water, and
press “ICE”/“CLEAN” button again
to restart the unit.
“Ice-Full” indicator
lights up
There is too much ice.
Suggest you to obtain the ice-cube.
(No ice cube inside).
Remove the probable obstacle
inside or clean the inside wall of
the ice storage.
Press and hold the ice making
button for 5 seconds to forcibly
cancel full ice and restart ice
making for 80 minutes.
“Power” indicator
and ICE icon
flashing
Ambient temperature or water
temperature in inner tank is too high.
Please run the ice maker below
90 Fahrenheit degree ambient
and pour colder water into tank.
Refrigerant liquid leakage.
Press the ICE button twice, restart
ice making program, wait for 50
minutes, if this problem show up
again, verify by a qualified
technician.
Cover motor is broken.
Pipe in the cooling system is blocked.
Making Ice too
slowly
Hot Air outlet has been blocked by
something.
Hot Air outlet must be guaranteed
to have more than 15 CM of
ventilation distance.
Water temperature in inner tank is
too high.
Water temperature requirement
between 44.6℉-89.6℉.
Refrigeration system malfunctions. Verify by a qualified technician.
Water leakage
Drain plug not in place. Put the drain plug in place.
Pipe Joint in the appliance may
Loose.
Verify by a qualified technician.
The seal has reached service life Verify by a qualified technician.
9TROUBLESHOOTING
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