CIRCADIAN
TM
User Manual
S
yner
-D
®
Welcome to
Thank you and congratulations on purchasing an Infinity Massage Chair - you’ve made a
great choice.
With over a decade of experience designing, building and servicing massage chairs,
Infinity takes pride in every chair sold, including yours. We are here for you. The
US-based Customer Care team can be reached at (603) 910-5000 or visit us online at
www.infinitymassagechairs.com and find valuable self service resources under the SUPPORT
tab, including electronic copies of all documents and video tutorials.
Inside this manual, you will find everything you need to setup and safely enjoy your chair.
Please review the entire manual, including all safety information, before assembling or
using your chair. If you are assembling the chair yourself, please see the Assembly Guide
next and reference the online assembly video.
For convenience, we’ve also created a Quick Start Guide. Use it as a tool to get to know all
the features of your new chair.
Get ready to sit back, relax and enjoy the Ultimate Massage Experience.
We know you can’t wait to sit in your new Infinity Massage chair! Take a picture of you enjoying the ultimate
massage experience and make sure to tag us on social media with the hashtag #infinitymassagechairs
Register your product at www.infinitymassagechairs.com/warranty
to ensure it is in our system. This will simplify the warranty process
should you ever need it.
Alternatively, scan the QR code to go directly to the URL above.
Before assembling your chair, watch an assembly video at:
www.infinitymassagechairs.com/assembly-tutorials
Alternatively, scan the QR code to go directly to the URL above.
THE ULTIMATE MASSAGE EXPERIENCE
@infinitymassagechairs @infinity_chairs @infinitymassagechairs
SCAN CODE
SCAN CODE
Warranty Registration
Assembly Video
Table of Contents
Before Getting Started
Your Chair
Chair Setup
Taking Control
Installation Site
Clearance Space for the Chair
Floor Protection
Move Methods
Connect to Power
Chair Features
External Structure
6
6
6
7
7
5
5
Getting Comfortable
Main Power Switch
Adjust Pillow
Adjustable Shoulder Airbags
Reduce the Intensity of Your
Massage - Manually
Truefit
TM
Body Scanning
Getting Out Of The Chair
Chair Entry and Exit Hazards
8
8
8
8
8
8
9
9
Tablet Remote Layout
Tablet Remote Operation
Auto Programs
Truefit
TM
Body Scanning
In-Use Screen
Program Descriptions
Custom Selections from
Auto Programs
Focus Zone
Syner-D
®
Technology
Maximum 4D level
Tuina
Time Remaining
Air Settings
Max Air Intensity
Total Sole Reflexology Foot Rollers
Back Heat
Leg Heat
10
11
12
12
12
13
14
14
14
14
15
15
15
15
15
15
15
System
Sleep Mode
Bluetooth
®
Audio
Charging
Voice Control
Voice Demo
Display Brightness
Language
Firmware Version
Help
Adjustments
Time Remaining
LED Lights
Tuina
Back/ Leg Extension/ Knees/ Foot
Trouble Shooting
Specifications
Frequently Asked Questions
Infinity Control
Massage Technique
Focus Zone
Massage Width
Maximum 4D Level
Massage Speed
Air Settings
Max Air Intensity
Total Sole Reflexology Foot Rollers
Back Heat
Leg Heat
22
22
22
22
23
23
23
23
23
23
16
16
16
16
16
29
29
30
24
24
24
24
25
25
25
25
25
25
25
Staying Safe
Settings
Set Your Environment
Set Your Environment
Build Your Own Program
Fixing Issues
26
4
Warning! Read important safety information found
on page 20 before using or operating chair.
WARNING
Zero Gravity Recline
MyMassage
TM
Memory Programs
Saving a Memory Program
Running a Memory Program
SoothMe™ Sounds
Volume Level
Quick Access Control Panel
Intelligent Voice Command + Control
Turn On Listening
Activating Voice Control
Turn Off Voice Listening
Charging Station
17
17
17
17
18
18
19
20
20
20
20
21
Chromotherapy
Programs
Chair Features
5
Your Chair
External Structure
Syner-D
®
Back
Massage Mechanism
Tablet Remote
Zero Wall Fit
TM
Space-
Saving Technology
See page 6 See page 14
See page 8
See page 21
Truefit
TM
Body
Scanning
See page 10
Total Sole Reflexology
Foot Rollers
See page 16
See page 15 & 25
See page 19
Tuina Calf Massage
See page 15 & 25
See page 17
See page 18
See page 17
See page 15 & 16
Back/Leg Heat
See page 20
Arm Panel
Touchscreen
Remote Control
Caster
Leg Rest
Seat cushion
Back Cushion
Power box
Back Cover
Quick Access
Control Panel
Speaker
Neck Pillow
Foot Rest
S
yner
-D
®
Intelligent Voice
Command + Control
Weightless Zero
Gravity Recline
Quick Access
Control Panel
MyMassage
TM
Memory Programs
3
SoothMe
TM
Sound
Therapy + Premium
Bluetooth
®
Speakers
Wireless Charging
See page 24
Manual Massage
Customization
+
6
- 4” clearance for the recline of the backrest; 24” clearance for the extension of footrest and
sliding forward of the chair.
- Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal
interference.
Clearance Space for the Chair
Installation Site
Before Getting Started
We recommend to place a piece of thin carpet or soft mat underneath it to avoid damaging
the floor.
Floor Protection
- Do not use the massage chair in high moisture environment such as near a swimming pool or bathroom to
prevent electric shock accident.
- Please keep the massage chair away from heated surfaces to prevent fire hazard or damage to the product.
WARNING
Massage chair
Floor
Carpet
4” 24”
- Keep the distance between the power socket and power switch within 60” to avoid damage of power cord
while massage chair sliding forward.
- Straighten the power cord while in use to avoid tangle or damage.
CAUTION
- To avoid serious injury or death, before sliding chair forward or backward check to make sure area is clear
of children, pets, or obstacles.
WARNING
7
Apply pressure to the back of the massage chair from behind to pivot on the Castors.
Have a second person up front to guide the Footrest until in the correct position. Maintain
clearances as mentioned above. Gently lower into place. Do not pull on the side arms.
Move Methods
Connect to Power
CAUTION
- Do not move the chair when there is user inside.
- Chair is heavy. Use caution and get assistance when lifting to avoid injury. Do NOT lift chair by footrest or
armrests to avoid damage to product.
Plug into a 110V grounded outlet.
4”
WARNING – Improper connection of the equipment-
grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify the plug
provided with the product – if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
This product is for use on a nominal 120-V circuit and has a
grounding plug that looks like the plug illustrated. Make sure that
the product is connected to an outlet having the same configuration
as the plug. No adapter should be used with this product.
Earthing
This massage chair is a Class 1 electrical appliance. Make sure to
use a grounded outlet to the grounded power supply circuit and a
properly installed earth grounding rod with ground connection, to
avoid electric shock.
Grounding Instructions
To avoid risk of electrical shock, turn power switch off before plugging unit into electrical outlet. Use only
with properly grounded outlet (3 prong). Do not plug into ungrounded outlet.
Grounded
outlet
Grounding pin
WARNING
8
To power up the chair, flip the main power switch
located on the back of the base of the chair to ON.
Ensure the electrical cord is connected to a 110V
grounded outlet and plugged into the power cord
port located on the back of the base of the chair.
Main Power Switch
Getting Comfortable
Chair Setup
To make the massage more intense, you can also remove the pillow pad or the pillow pad
and the pillow to remove cushioning between you and the massage mechanism in the seat
back.
Increase the Intensity of your Massage - Manually
Take a seat in the chair and take note of where the neck
pillow rests on your neck. Adjust the pillow so that it rests
comfortably in the arch of your neck, flip it up out of the
way, or use the zipper to remove it all together.
Adjust Pillow
Neck Pillow
- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled
and that the unit be placed in an environment free of dust and moisture.
- To avoid possible damage to product or injury to unsupervised children, always turn off power switch and
unplug massage chair from electrical outlet immediately after use.
CAUTION
Truefit
TM
Body Scanning
Select any auto program. The chair will automatically begin scanning your body, mapping your
back, shoulders, and neck. During this process it is important to remain seated back into the
chair without lifting your head.
The scan can be viewed on the Tablet Remote screen. If fine tuning is needed just after your
body scan, wait for the shoulder adjust prompt to appear and then use the Back Adjustment
buttons to move the massage rollers up or down for the perfect shoulder kneading position.
Main Power
Switch
Power Cord Port
9
To easily exit the chair at any time, tap the POWER
button on the top right of the home display, on the
Tablet Remote to restore the chair to the upright
position. Alternatively, you can also press quick
access control panel power button, found on the
right arm panel to turn the chair off.
WARNING! Check to make sure children and pets are
clear of chair before tapping power button to return
chair to upright position.
Getting out of the Chair
Smart tip: Allow your body to get
acclimated to your massage chair by
lowering intensity settings initially, then
increase over time.
Chair Entry and Exit Hazards
WARNING! The areas under the footrest and behind the back rest are potentially dangerous for a child or
pet. The chair back is heavy and reclines with force. A small child or pet located behind the chair could be
crushed as chair is reclined resulting in serious injury or death. When chair is reclined, small children or pets
who have crawled under the leg rest may not be visible to the user and could be crushed when leg rest is
lowered or when chair is returned to upright position. To avoid serious injury or death, check these areas
carefully before reclining, lowering leg rest, or returning chair to upright position.
Make sure to check for children
or pets between the chair back
and the base of the chair before
entering zero gravity recline.
Truefit
TM
Body Scanning
Make sure to check for children or
pets underneath the footwell before
exiting zero gravity recline and
returning to upright position.
Make sure to check for
children or pets between the
footrest and the chair body
before lowering the legrest.
DANGER
DANGER
DANGER
Massage program will start
after countdown timer
10
Tablet Remote Layout
Taking Control
2.
4.
6.
1.
3.
5.
7.
Rest & Restore
11
Tablet Remote Operation
1. Home Page – After turning on your chair, this is the first screen you will
see on your Tablet Remote. Use this screen to navigate all menu options.
To select, simply tap the screen with your finger.
2. Auto Programs – Select from 12 pre-set auto programs. To select
simply tap the auto program you wish to run.
6. Infinity Control – Have a particular spot that needs more work? Take
the power of massage into your own hands with Infinity Control. Use
this screen to fully customize your own massage and find the perfect
treatment for you. If you slide on the control panel lock, this screen
will not revert back to the In-Use screen so you can make continuous
adjustments.
4. Adjustments – While your massage program is running, use this screen
to make adjustments to time, lighting, the calf stretching feature (Tuina)
or chair angles. To turn lights off, simply de-select the activated light
5. Sound – Use this screen to select and control the SootheMe™ Sound
Therapy feature of your chair. The selected sound will play from the
Intersound™ speakers. To turn SootheMe™ nature sounds off,
de-select the activated sound.
3. MyMassage
TM
Memory – After creating your massage program you
have the ability to save to memory and then access whenever you want.
7. System Settings – Use this screen to adjust and personalize your chair
and Tablet Remote settings.
12
Auto Programs
Taking Control
After adjusting your shoulder height, you
will be taken to the In-use screen where you
can observe all current settings and session
information.
After a Massage program is selected, you will be taken to the Body Scanning screen. Here
you can use the arrows to adjust the back mechanism up and down to match your specific
shoulder height. After the countdown timer has elapsed, your massage will start.
In-Use Screen
Truefit
TM
Body Scanning
CAUTION
- Do not spill liquids on Tablet Remote
and avoid placing heavy objects on
Tablet Remote or power cord to
avoid damage or malfunction.
Tap Auto button
Massage Program will start
after Countdown timer
From the home display, tap the AUTO button to enter Auto Program Menu. Choose from
Extension, Mid-day, Breathe, Vigor, Night, Rest & Restore, Neck & Shoulder, Waist &
Glutes, Back & Spine, Morning, Post Workout or Demo. To enter the program you desire
tap the screen. Selected program will show on the In-use screen.
Rest & Restore
13
Extension
Night
Mid-day
Rest & Restore
Vigor
Neck & Shoulder
Morning
Waist & Glutes
Post Workout
Back & Spine
ProgramW hat for? Description
W
Demo
Targeted airbag compression provides a full body stretch
while the double back-mechanism performs a combination of
massage techniques to help awaken and ignite your muscles
for the day ahead.
A revitalising massage that is ideal for a mid-day boost.
Full body kneading releives built up stress, reduces fatigue,
and improves metabolism so you can finish your day off
strong.
Designed to clear the mind and increase blood circulation.
Breath in deeply and exhale your stress while this rhythmic
massage program works to alleviate your tired muscles and
reinvigorate your spirit.
A progression of mild massage techniques and chair
movements brings harmony to your body. This program
helps you unwind from a long day, and prepares you for a
restful night's sleep.
Performs a strong massage with deep, penetrating
massage techniques to alleiviate your aches and pains,
improve circulation, and recuperate the body after intense
physical activity.
As the lowest intensity massage, this series of massage
techniques is perfect for those who are more sensitive,
or looking for a light kneading motion on the back,
waist and hips.
A powerful combination of kneading, grabbing, and
pressing massage techniques target the neck, shoulder,
and upper back to help ease unwanted pain and stiffness.
Designed to stimulate the waist, hips and buttock, this
sequence of massage and air bag compression can help
to improve your range of motion, and reduce lower back
pain so you can return to your feet feeling renewed.
Designed to be an incredible injury prevention program, this
massage focuses on the lumbar vertebra with targeted
massage to loosen rigid muscles, relieve tension, improve
circulation, and revitalize your energy levels.
Helps to relax, recover, and
revitalize the main back
muscles along your spine.
This program is the best
choice to re-invigorate stiff
muscles and boost energy
levels.
This program is the best choice
to re-energize tired muscles and
reset your mind.
A quick way to feel all the massage
techniques and chair movements in
a brief 8 minute session.
Improve hip mobility and
reduce lower back pain.
Soothing pain and tension in
the neck and shoulders.
Those looking for a softter,
less intense massage.
Best for those who prefer a
more intense massage, and for
soothing muscles after
physical activity
Try this program as you prepare
your body to rest for the night.
Great for a quick midday break
to relieve any built up morning
stress.
Soothe muscles after sports
Reduce built up tension carried
in the body or unwinding after a
stressful day.
Inspired by traditional Thai massage techniques, this
strong series of grab, hold and stretch progressions gently
extends the body to help re-adjust the skeletal structure,
increase felexibility, and re-balance your body's energy.
This program is designed to relax the body both physically
and emotionally. A unique combination of varying intensities
brings the mind into a peaceful state, while specific massage
techniques increase circulation to help relieve muscular
tension, and reduce recovery time.
A quick show of massage chair’s features and functions that
can be accompanied by an explanatory voice over. To turn
off voice over, tap System from home display, then toggle
Voice Demo to off.
Full Body
Breathe
14
Focus Zone
Syner-D
TM
Technology
Maximum 4D Level
Taking Control
To personalize your massage to your exact needs, swipe left on the Tablet Remote from the
In-Use Screen to be taken to the Custom Selections screen.
The Custom Selections screen can be used to tailor your massage exactly to your needs.
Here you will have complete control over the intensity of your massage, duration, airbag
settings, foot rollers, and back/leg heat. To return to the In-use screen, simply swipe right on
the Tablet Remote screen. If you slide on the Control Panel Lock (top right corner of screen),
this screen will not revert back to the In-Use screen so you can make continuous adjustments.
Custom Selections from Auto Programs
Controls the range of motion of the back mechanism, Whole travels the entire length of the
track, Partial travels a short distance and reverses direction for focused relief, Point stops
on the track for targetted relief. Tap screen to select setting.
Adjust: Partial and Point location can be fine tuned by using the Adjust setting. Press and
hold arrow up or arrow down buttons to control the location of the back mechanism.
Syner-D
TM
tandem back mechanisms mimic the human hands of two masseuses,
in
choreographed rhythm
from your neck to your glutes
. Utilizing 2D, 3D and 4D technologies
in harmony for the most advanced chair massage available today.
Use this control to increase or decrease the maximum intensity of the 4D back mechanism
that works the back and shoulder regions. All auto massages are pre-programmed to have
varying 4D intensity, this setting will set the upper limit of these fluctuations . 1 = light, 5 =
firm, or Off. Tap screen to select setting.
Swipe Right from
In-Use Screen
15
Tuina
Time Remaining
Foot Rollers
Back Heat
Leg Heat
Toggles on/off Tuina calf massage feature. Tuina is a massage movement that mimics
human hands running up and down the calf muscles to release tension and provide relief.
Tap screen to select setting.
Tap screen to select your desired massage timer length; 10 minutes, 20 minutes, or 30
minutes. 20 minutes is the default setting. The massage chair will turn off automatically and
reset after the timer is up.
Control Total Sole Reflexology Rollers and choose your desired foot roller speed: 1 = slow, 2, 3
= fast, or Off (deactivate foot rollers).
Tap screen to select setting.
Activate back heat and choose your desired heat intensity level: 1 = low, 2, 3 = high, or Off
(deactivate back heat).
Tap screen to select setting.
Activate leg heat and choose your desired heat intensity level: 1 = low, 2, 3 = high, or Off
(deactivate leg heat).
Tap screen to select setting.
Smart tip: If you slide on the control panel
lock (top right of screen), the Custom
Selections screen will not revert back to the
In-Use screen so you can make continuous
adjustments.
Air Settings
Max Air Intensity
Choose your desired airbag region/s: Full , Shoulders (+Arms), Back, Hips or Legs (+Feet).
Tap screen to select setting. To turn a particular airbag region off, de-select the activated
region. Selecting Full will over ride any selections and ALL airbags become active.
Increase or decrease maximum intensity of airbag massage. All auto massages are pre-
programmed to have varying levels of airbag intensity, this setting will set the upper limit of
these fluctuations. 1 = light, 5 = firm, or Off. Tap screen to select setting.
16
Set your Environment
Adjustments
Tap Adjustments to enter the Adjustments display screen. While your massage program
is running, use this screen to make adjustments to time, lighting, the calf stretching feature
(Tuina) or chair angles.
To return to the In-use screen, simply swipe right or tap the arrow on the Tablet Remote
screen, which will take you to the home page, and then tap ‘massage running screen’ at the
top center of your screen.
Tap Adjustments button
Time Remaining
Back/ Leg Extension/ Knees/ Foot
Tap screen to select your desired massage timer length; 10 minutes, 20 minutes, or 30
minutes. 20 minutes is the default setting. The massage chair will turn off automatically and
reset after the timer is up.
These controls enable you to fine tune the length and fit of specific parts of your chair. Tap
+ hold screen to adjust settings.
LED Lights
Tuina
Your massage chair has chromotherapy lights located on the outside of the chair body.
Tap screen to select desired light color; Red, Orange, Yellow, Lime, Green, Blue, Purple, or
White. To turn lights off simply de-select the activated light color or select off.
Toggles on/off Tuina calf massage feature. Tuina is a massage movement that mimics
human hands running up and down the calf muscles to release tension and provide relief.
Tap screen to select setting.
Back – controls the recline angle of the seat back.
Leg Extension – allows the chair to customize to your leg length.
Knees – manual adjustment of the Tuina Calf Massage.
Foot – controls the angle of the footrest.
17
Your chair has the ability to save your favorite customized massage programs to memory.
To create a custom MyMemory program, you first need to set up the chair for what it is you
want to record. To do this, use Infinity Control to create a manual massage program with all
of your desired air, heat, speed, and intensity settings.
MyMassage
™
Memory Programs
Tap MyMemory button
Saving a Memory Program
To save a massage program, select MyMemory from Home Display, then tap the save
button to save the current massage settings to memory. There are 3 MyMemory storage
slots.
Running a Memory Program
Zero Gravity
Use this control to enter Weightless Zero Gravity Recline. Zero Gravity elevates your feet up
over your heart to improve overall circulation and reduces gravitational force on your spine
for a sense of weightlessness. Zero Gravity position 1 will put the chair into a standard recline,
Zero Gravity position 2 will recline the chair into complete Weightless Zero Gravity Recline
Once a memory program is saved, tap the ‘Run’ button on the screen underneath the
program you wish to run. If you hit save in a MyMemory program with a program already
saved, it will record over the previous setting.
18
Set your Environment
Tap Sound on the home display to enter the Sound display screen. Use this screen to select
and control the SootheMe™ Sound Therapy feature of your chair. The selected sound will
play from the speakers next to your head. To turn SootheMe™ Nature Sounds off, de-select
the activated sound. Note: Bluetooth must first be turned on in System screen (see page 22).
SoothMe™ Sounds
Tap Sound button
Volume Level
Increase or decrease volume of SootheMe™ Nature Sounds. 1 = low, 9 = high, or Off. Tap
screen to select setting.
White Noise
SoundsW hat is it?
Nature
Ocean Surf
Air Plane
Crickets
Thunderstorm
Car Ride
Rain
Windy Night
Fireplace
A constant, even loop of pure white noise to mask out distractions
Soothing ocean waves rolling onto the shore
Nighttime in the suburbs. Churping Crickets, water trickling from a pond, and faint
traffic noises
Quiet, light, refreshing rain falling to the ground
Refreshing sounds of small birds peacefully singing along a tranquil stream.
A Cessna propeller airplane motor idling
Calming inner-city traffic featuring cars, trucks, and motorcycles
Crackling of fire in a fireplace
Heavy rainstorm with thunder
Heard from inside a cabin, a howling wind blows constantly outside
Note: Bluetooth must be ON for sounds to work.
W
19
Smart tip: In order to play music from your
Bluetooth enabled audio device, Bluetooth
must first be turned on in settings
(see
page 22).
The quick access control panel allows you to turn the chair on and off, pause your massage,
select auto program’s, and set and select your favorite auto program.
Quick Access Control Panel
Power – Press to turn chair ON. Press again to turn chair OFF.
Pause – Pause massage program. Press again to resume.
Zero Gravity – Press to enter Zero Gravity position 1, press again to enter Zero Gravity
position 2, press again to return to upright position.
Morning Auto Program – Press to start the morning auto massage program.
Mid-day Auto Program – Press to start the midday auto massage program.
Night Auto Program – Press to start the night auto massage program.
Favorite Auto Program – Press and hold to set current massage program the favorite. Once
set, press to start the favorite massage program. Change the favorite by repeating and the
new program will overwrite the old.
Power Zero
Gravity
Mid-day Auto
Program
Favorite Auto
Program
Pause
Morning Auto
Program
Night Auto
Program
20
Turn Off Listening
You can turn off intelligent voice control
listening by using the tablet remote. Tap
System from Home display, then toggle
‘Voice Control’ to Off. Tap screen to select
setting. Intelligent voice control will now no
longer activate until turned back on.
Set your Environment
Your chair comes with built in intelligent voice
command + control. This feature allows you
to control your chair and massage experience
completely hands-free by using one of the
many voice commands.
Turn On Listening
To turn on the intelligent voice control
function, tap System from Home display, then
toggle ‘Voice Control’ to On. Tap screen to
select setting.
Activating Voice Control
To activate, simply say ‘Hi Infinity’ or ‘Hey
Infinity’. You may now give your chair any
of the commands to the right within 5
seconds. Alternatively, you can touch the
voice command button on the left arm panel,
underneath the tablet remote to activate, and
then speak your command within 5 seconds.
Make sure to speak clearly and slowly. After
5 seconds the Intelligent Voice Command
function will go to sleep automatically and
must be awakened again.
Intelligent Voice Command + Control
Commands
Morning
Turn Off Massage Chair
Mid-day
Breathe
Vigor
Night
Rest & Restore
Neck & Shoulder
Waist & Glutes
Back & Spine
Extension
Post Workout
Demo
Start Foot Rollers
Foot Rollers Off
Start Heat
Heat Off
Increase the Volume
Turn Volume Down
21
Your massage chair has an in-built
Wireless Charging Slot which allows you
to charge your smart devices simply by
placing them in the slot located on the left
arm panel. In addition, your chair also has
a USB Port, which you can use to charge
your smart devices with your own USB
charging cord. The USB port can be found
at the top of the left arm panel,
underneath the tablet remote, directly
beside the wireless charging slot.
Note: If the chair is powered on the
charging always works. If the system
setting for charging is set to Off, then
when the chair is powered down the
wireless charging pad/USB will also shut
off. If charging is set to on, the charging
pad and USB can still be used even when
the tablet power is switched to off.
If the main switch at the base is turned off,
charging will not work regardless of the
system setting.
Charging Station
USB Port
Wireless Charging Slot
Smart tip:
Conveniently store your smart device
in the Wireless Charging slot while your device
is connected to the USB port.
Settings
Tap System on the home display to enter the system display screen. Use this screen to
adjust and personalize your chair and Tablet Remote settings. Swipe up to see the additional
settings not visible on the screen, swipe down to go back to the top.
System
Tap System button
Bluetooth
Toggle your chair’s Bluetooth
®
setting: On or Off. Tap screen to toggle setting. Open
Bluetooth from audio device and pair with Circadian to play music.
In order to to use the chair app, play in-built sounds from your chair, or to play music from
your Bluetooth
®
enabled audio device, Bluetooth
®
must first be turned on.
Sleep Mode
Charging
Toggle your desired sleep mode setting: On or Off. Tap screen to select setting. When
sleep mode is on the chair will stop in the reclined position after Auto Programs, when sleep
mode is off the chair will return to a fully upright position after each Auto Program.
Your massage chair has an in-built wireless charging slot and USB Charging Station. Either
place your smart device in the wireless charging slot, or connect your smart device using
your own USB charging cord. Use this control to toggle this charging feature: On or Off. Tap
to change setting.
Note: You can charge your device even when the chair is powered down, provided the main
switch on the base is powered on. Make sure the System setting for Charging is set to on.
22
23
Voice Demo
Language
Toggle the Voice Demo setting for the Demo auto program: On, or Off. Tap screen to select
setting. Voice demo only works in the Demo program.
Tap Language to enter the language selection screen. Select your desired language by
tapping: English, or Chinese. Swipe left or tap back arrow in top left corner to return to
Sytem display screen.
Voice Control
Display Brightness
Firmware Version
Help
Toggle your chair’s Intelligent Voice Command + Control listening: On, or Off. Tap screen to
select setting.
Control your desired Tablet Remote screen brightness setting: 1 = dimmest, 5 = brightest.
Tap + or – buttons on screen to change setting.
Indicates the latest software installed on your device.
Tap Help to be taken through to the help screen. Here you will be able to access where to
find help and contact information if you are having any troubles with your Circadian Syner-D
Massage Chair.
Press Language button
24
Build Your Own Program
Infinity Control
Tap Infinity Control button
Massage Technique
Controls the massage technique of the back mechanism. Select from: Knead, Tap, Knock,
Shiatsu, Sync, or 4D Shiatsu. Tap screen to select.
Note: appears when a feature is not available.
Return to Infinity Control screen from In-use screen:
Tap Infinity Control button under more options.
Have a particular spot that needs more work? Take the power of massage into your own
hands with Infinity Control. Tap Infinity Control on the home display to enter the Infinity
Control display screen. Use this screen to fully customize your own massage and find the
perfect treatment for you.
Your first selection on this screen will start your massage and take you to the massage
in-use screen. To return to the infinity control screen, tap the infinity control icon on the
in-use screen (2nd button under More Options).
To return to the In-use screen, simply swipe
right or tap the arrow on the Tablet Remote screen, which will take you to the home page,
and then tap ‘massage running screen’ at the top center of your screen.
If you slide on the Control Panel Lock (top right corner of screen), this screen will not revert
back to the In-Use screen so you can make continuous adjustments. Use this screen to build
your favorite sequences then save using the MyMassage™ Memory setting on the Home
display screen.
25
Smart tip: Massage Width can’t be
adjusted when in Kneading, or Sync mode
techniques. Massage Speed can’t be
adjusted when in Shiatsu.
Maximum 4D Level
Foot Rollers
Back Heat
Leg Heat
Use this control to increase or decrease the maximum intensity of the 4D back mechanism
that works the neck and shoulder region. This setting will set the upper limit of the 4D
fluctuations throughout your massage. 1 = light, 5 = firm, or Off. Tap screen to select setting.
Turn on Foot Reflexology Rollers and choose your desired foot roller speed: 1 = slow, 2, 3 = fast,
or Off (deactivate foot rollers).
Tap screen to select setting.
Activate back heat and choose your desired heat intensity level: 1 = low, 2, 3 = high, or Off
(deactivate back heat).
Tap screen to select setting.
Activate leg heat and choose your desired heat intensity level: 1 = low, 2, 3 = high, or Off
(deactivate leg heat).
Tap screen to select setting.
Air Settings
Massage Speed
Max Air Intensity
Choose your desired airbag region/s: Full , Shoulders (+Arms), Back, Hips or Legs (+Feet).
Tap screen to select setting. To turn a particular airbag region off, de-select the activated
region. Selecting Full will over ride any selections and ALL airbags become active.
Increase or decrease speed of back mechanism. 1 = slow, 5 = fast (massage speed can’t be
adjusted when in Shiatsu Manual mode). Tap screen to select setting.
Increase or decrease maximum intensity of airbag massage. All auto massages are pre-
programmed to have varying levels of airbag intensity, this setting will set the upper limit of
these fluctuations. 1 = light, 5 = firm, or Off. Tap screen to select setting.
Massage Width
Increase or decrease width of back mechanism. Choose from: Narrow, Medium, or Wide.
(Width can’t be adjusted when in Kneading, or Sync modes). Tap screen to select setting.
Focus Zone
Controls the range of motion of the back mechanism, Whole travels the entire length of the
track, Partial travels a short distance and reverses direction for focused relief, Point stops
on the track for targetted relief. Tap screen to select setting.
Adjust: Partial and Point location can be fine tuned by using the Adjust setting. Use the
arrow up or arrow down buttons to control the location of the back mechanism.
26
SAFETY INFORMATION
Staying Safe
To ensure safe use of the massage chair and avoid injury or unsafe conditions, please
read and follow all instructions before using product.
- The areas under the footrest and behind the back rest are potentially dangerous for
a child or pet. The chair back is heavy and reclines with force. A small child or pet
located behind the chair could be crushed as chair is reclined resulting in serious
injury or death. When chair is reclined, small children or pets who have crawled
under the leg rest may not be visible to the user and could be crushed when leg rest
is lowered or when chair is returned to upright position. To avoid serious injury or
death, check these areas carefully before reclining, lowering leg rest, or returning
chair to upright position.
- Chair should not be used by children under age 14. Small children could be trapped
or injured by airbags, heating mechanism, or moving parts. When chair is not in use,
unplug unit and secure chair so that children cannot accidentally power on and operate
chair.
- Children over age 14, persons with reduced physical, sensory, or mental capabilities,
and elderly or frail persons should exercise caution and use massage chair only when
supervised or assisted by a person over 16 years of age.
- Chair has a heated surface and could cause burns, particularly in persons with reduced
sensitivity to heat. Such persons should use the chair only after consulting with a
physician and should use extreme caution during any physician-approved use.
WARNING
WARNING
To avoid possible death or serious injury to user or others, please read and follow these
instructions:
USE NOT RECOMMENDED FOR CERTAIN PERSONS
WARNING
Use of massage chair may not be safe or suitable for persons with certain medical
conditions and could cause serious injury or death in some circumstances. If you
have any of the following conditions, please consult a physician before using the
massage chair:
- Use of implanted electronic medical
devices (such as a cardiac pacemaker)
- Pregnancy
- Cancer, malignant tumors, or other
growths
- Osteoporosis or spinal fracture
- Other fractures or musculoskeletal injuries
- Loss of or reduced sensitivity to heat
- Implanted medical fixation devices such
as rods, pins, etc.
- Recent surgery or sutures
- Skin diseases or skin injury
- High fever
- Certain pulmonary or breathing
conditions
- Impaired circulation
27
- Do not stand or stack heavy objects on footrest.
- Do not operate heating features of chair while under a blanket or pillow. Excessive heating
can occur and cause fire, electric shock, or injury to persons.
- To avoid pinching or crushing, please do not place body parts, especially fingers and toes,
between parts of chair and keep clear of moving parts.
- To avoid overheating, injury or discomfort from overuse, do not fall asleep while using
massage chair and do not use for extended periods of time (longer than 20 minutes).
- Avoid use while under the influence of alcohol, medications or other substances that my
cause drowsiness, disorientation, or impairment of judgment or motor skills.
- Do not use the massage chair right after a meal, as it may cause discomfort.
- If you feel any abnormal discomfort during the operation of the massage chair, turn off the
power immediately and discontinue use.
- Do not use this appliance when ambient temperature is over 40 C (104 F).
- Do not use this appliance in humid or dusty environment, or when any part of the body is in
contact with plumbing or any similar ground.
- Never operate the appliance with the air openings blocked. Keep the air openings free of
lint, hair, dust and the like.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
- Place the product on a flat, level floor to reduce risk of tipping or overturning.
- Do not use or store near heat or open flame.
- Intended only for users who weigh below 265 lbs.
- Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
- Massage chair intended only for use by one person. Do not use by two or more persons at
the same time to avoid damage to the product.
- Do not allow children to stand, jump, or play on or around massage chair, even when it is
not powered on or in use.
- Remove personal accessories from arms and empty pockets while using the massage
features of the chair.
- Check the upholstery under the cushions and other spots for damage or loose objects that
may cause injury or damage chair while operating. If any damage is present, do not use the
massage chair and refer to a qualified service professional for servicing.
- To avoid damage to chair, walls, or other objects, make sure there are no obstacles behind
the chair and there is enough clearance before adjusting the backrest or leg rest angle.
- Please be seated properly while using the product.
- To avoid damage to chair or floors, do not drag or push the chair or roll its casters on wood
floor or carpet. See instructions on p.6 for safely moving chair.
- If massage chair is not working properly, has been dropped or damaged, or has been
dropped into water or exposed to flooding, return the appliance to a service center for
examination and repair before attempting to use.
- Do not drop or insert any object into any openings in chair.
CAUTION
CAUTION
To avoid the risk of minor injury or discomfort, or damage to the massage chair or
other property, please read and follow these instructions for safe use of massage chair:
28
WARNING
Read and follow these instructions concerning safe use of the power cord and
power unit to avoid possible electric shock, fire hazard, use of chair by and injury to
unattended children, or damage to chair or other property.
Do not disassemble, dismantle or attempt to repair massage chair. Such actions, as well
as misuse of product, may cause damage to or failure of massage chair and may void the
manufacturer’s warranty. For repairs, please contact an authorized dealer or repair agent
at 603-910-5000. For additional details concerning terms, conditions and limitations of
warranty, see https://infinitymassagechairs.com/warranty-info.
Staying Safe
-
To avoid risk of electric shock, connect this unit to a properly grounded outlet only. See
Grounding Instructions on pg. 7.
- Always unplug massage chair from the electrical outlet immediately after use and
before cleaning. An appliance should never be left unattended when plugged in. To
disconnect, turn all controls to the off position, then remove plug from outlet.
- Do not use massage chair and unplug from outlet during thunder or lightning storms,
and before putting on or taking off parts.
- To ensure safe operation, power must be supplied only at standard 110 voltage, to the
specifications of the appliance. Confirm that the power voltage stated on the rating
label corresponds to your local electricity supply.
- The massage chair should be used only with the power supply unit provided. Do not
use with any other power source.
- Do not use a wet or damp hand to unplug the cord to avoid electric shock.
- Do not pull on the power cord to unplug. Grip by plastic end nearest outlet to unplug
power cord.
- Do not squeeze, over bend, pull hard, or twist the power cord.
- Keep the power cord away from heated surfaces.
- Do not carry or drag the chair by power cord or use cord as a handle.
- If there is any smoke or unusual smell while using massage chair, stop using
immediately and unplug the power cord.
- Never operate the chair if it has a damaged power cord or plug. If the power cord is
damaged, it must be replaced by the manufacturer or its service agent or a similarly
qualified person to avoid a hazard.
WARNING
29
Trouble Shooting
.
1
2
3
4
5
No need to take any
measures
Noise is heard while in
use
Massage Chair does not
start
The air hose is blockedAirbag malfunction
No. Symptoms Possible SolutionPossible Causes
Reduce the load and try again
These noises are normal and
arise from friction between the
massage rollers and the faux
leather cover
- The power cord is not
secured into the socket
- Not switched ON
- The fuse is blown
The volume is turned to the
lowest setting
Backrest or footrest can
not raise or recline
No music comes from
the speaker
Excessive load has been pressed
on the backrest or legrest
Adjust the speaker volume
from the mobile device. Make
sure Bluetooth setting on chair
and phone are both ON
Straight the air hose and
clearout the blockage
- Insert the power plug properly
into the power socket
- Turn on the switch found on
chair side. Then push power
button on remote
- Replace only with a fuse of
same type and rating
Fixing Issues
If problem remains, please contact Infinity for maintenance.
Tip: Do not attempt to repair this product yourself, our company shall not be liable for the injury or damage caused by
any servicing without authorizations. Thank you for you cooperation
Spec
ifi
cat
i
ons
Model
Circadian
65.7 x 33.2 x 49 (L x W X H)
350
Rated Current
Power Consumption
110-120V
1.9A
180W
4”
265
420
Dimension of Main Body (in)
Necessary Clearance to Wall (in)
Net Weight (lbs)
Shipping Weight (lbs)
Max. User Weight (lbs)
Voltage
30
Frequently Asked Questions
Q: I find the chair is too intense to be comfortable. What can I do?
Q: I’m not a foot massage person, what should I do?
Q: My chair is not performing as expected. What should I do?
Q: I can never seem to get in my Infinity Massage chair, someone is
always in it.
A:
Your body needs to become acclimated to therapeutic massage. To be effective, the
massage techniques must compress the tissue in your body. We recommend the following
steps to help get started. Then over time as your body acclimates you can increase the
intensity by reducing the layers between you and the chair.
1. Use Pillow and Pillow pad to reduce upper body intensity.
2. From the In-Use screen, swipe left to get to the Custom Selections screen.
- If airbag pressure is too intense, use the Max Air Settings control to lower airbag
intensity
- If a specific airbag is too intense, use the Air Settings control to turn off particular
regions.
3. Adjust the recline on the remote. More upright will be less intense. Weightless Zero
Gravity Recline will be more intense.
4. If after adjustments and attempt to acclimate, you still experience discomfort,
discontinue use and consult a physician.
A: Turn off Foot Reflexology Rollers. From the In-Use screen, swipe left to get to the
Custom Selections screen. Use the Foot Rollers control to deactivate the
Foot Reflexology
Rollers.
You may also want to use the Airbag Setting control to turn off the Leg/Foot
airbags.
A: Your Infinity massage chair is an amazing combination of programming and robotics.
On occasion the chair just may need to be rebooted. To do this power down the chair and
unplug from the wall for 5 minutes then plug back in and power back up to see if it self-
healed. If you are still having an issue, give Infinity a call at 603-910-5000.
A: We know. It happens. Tell your friends to get their own Infinity Chair.
For more information and access to further questions, and resources, visit our website at
www.infinitymassagechairs.com
Fixing Issues
32
72 Stard Road, Seabrook, NH 03874
603-910-5000
www.infinitymassagechairs.com
Version 2.3
72 Stard Road, Seabrook, NH 03874 | (603) 910-5000 | www.infinitymassagechairs.com
