Hikvision DS-K5032-D Pro Series Visitor Terminal

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User Manual Specification Installation Instruction
DS-K5032-D photo

User Manual

This is the main product document for model DS-K5032-D.

The file format is pdf, 89 pages, you can download this manual here .

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DS-K5032 Series Visitor Terminal
User Manual
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Legal Informaon
About this Document
This Document includes instrucons for using and managing the Product. Pictures, charts,
images and all other
informaon hereinaer are for descripon and explanaon only.
The
informaon contained in the Document is subject to change, without noce, due to
rmware updates or other reasons. Please nd the latest version of the Document at the
Hikvision website ( hps://www.hikvision.com ). Unless otherwise agreed, Hangzhou Hikvision
Digital Technology Co., Ltd. or its aliates (hereinaer referred to as "Hikvision") makes no
warranes, express or implied.
Please use the Document with the guidance and assistance of professionals trained in
supporng the Product.
About this Product
This product can only enjoy the aer-sales service support in the country or region where the
purchase is made.
If the product you choose is a video product, please scan the following QR code to obtain the
"Iniaves on the Use of Video Products", and read it carefully.
Acknowledgment of Intellectual Property Rights
Hikvision owns the copyrights and/or patents related to the technology embodied in the
Products described in this Document, which may include licenses obtained from third pares.
Any part of the Document, including text, pictures, graphics, etc., belongs to Hikvision. No part
of this Document may be excerpted, copied, translated, or modied in whole or in part by any
means without
wrien permission.
and other Hikvision's trademarks and logos are the properes of Hikvision in
various
jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS DOCUMENT AND THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS
IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR
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IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK.
IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY
RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT
RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF
HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS DOCUMENT AND THE APPLICABLE LAW, THE
LATTER PREVAILS.
Data
Protecon
To protect data, the development of Hikvision Products incorporates privacy by design
principles. For example, for Products with facial
recognion features, biometrics data is stored in
your Products with encrypon method; for ngerprint Products, only ngerprint template will be
saved, which is impossible to reconstruct a
ngerprint image.
As a data controller/processor, you may process personal data, including collecon, storage, use,
processing, disclosure,
deleon, etc. You are advised to pay aenon to and comply with
applicable laws and regulaons related to the protecon of personal data, including without
limitaon, conducng security controls to safeguard personal data, such as, implemenng
reasonable administrave and physical security controls, conduct periodic reviews and the
assessments of the
eecveness of your security controls.
© Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
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Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the users authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable
protecon against harmful interference in a residenal installaon. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the
instrucons, may cause harmful interference to radio communicaons. However, there is
no guarantee that interference will not occur in a parcular installaon. If this equipment does
cause harmful interference to radio or television
recepon, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the
separaon between the equipment and receiver.
—Connect the equipment into an outlet on a circuit
dierent from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help
This equipment should be installed and operated with a minimum distance 20cm between the
radiator and your body.
FCC
Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired
operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed
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under the EMC Direcve 2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve
2011/65/EU
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated
collecon points. For more informaon see:
www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentaon for specic baery informaon. The baery is marked with this
symbol, which may include
leering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the
baery to your supplier or to a designated
collecon point. For more informaon see:www.recyclethis.info
This device complies with Industry Canada licence-exempt RSS standard(s). Operaon is subject to
the following two condions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operaon of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence.
L'exploitaon est autorisée aux deux condions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2)
l'ulisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est suscepble d'en compromere le fonconnement.
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Safety Instrucon
These instrucons are intended to ensure that user can use the product correctly to avoid danger
or property loss.
The
precauon measure is divided into Dangers and Cauons:
Dangers: Neglecng any of the warnings may cause serious injury or death.
Cauons: Neglecng any of the cauons may cause injury or equipment damage.
Dangers: Follow these safeguards to prevent
serious injury or death.
Cauons: Follow these precauons to prevent
potenal injury or material damage.
Danger:
In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
This equipment is not suitable for use in locaons where children are likely to be present.
To prevent possible hearing damage, do not listen at high volume levels for long periods.
1. Do not ingest
baery. Chemical burn hazard!
2. This product contains a
coin/buon cell baery. If the coin/buon cell baery is swallowed, it
can cause severe internal burns in just 2 hours and can lead to death.
3. Keep new and used
baeries away from children.
4. If the baery compartment does not close securely, stop using the product and keep it away
from children.
5. If you think
baeries might have been swallowed or placed inside any part of the body, seek
immediate medical aenon.
6. Risk of explosion if the baery is replaced by an incorrect type.
7. Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium
baery types).
8. Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
9. Do not leave the baery in an extremely high temperature surrounding environment, which
may result in an explosion or the leakage of
ammable liquid or gas.
10. Do not subject the baery to extremely low air pressure, which may result in an explosion or
the leakage of ammable liquid or gas.
11. Dispose of used
baeries according to the instrucons.
All the electronic operaon should be strictly compliance with the electrical safety regulaons,
re
prevenon regulaons and other related regulaons in your local region.
Please use the power adapter, which is provided by normal company. The power consumpon
cannot be less than the required value.
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Do not connect several devices to one power adapter as adapter overload may cause over-heat
or re hazard.
Please make sure that the power has been disconnected before you wire, install or dismantle the
device.
If smoke, odors or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
If the product does not work properly, please contact your dealer or the nearest service center.
Never aempt to disassemble the device yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)
Cauons:
No naked ame sources, such as lighted candles, should be placed on the equipment.
The
venlaon should not be impeded by covering the venlaon openings with items, such as
newspapers, table-cloths, curtains, etc. The openings shall never be blocked by placing the
equipment on a bed, sofa, rug or other similar surface.
The serial port of the equipment is used for debugging only.
Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons surface or places
subject to shock (ignorance can cause equipment damage).
Do not place the device in extremely hot (refer to the
specicaon of the device for the detailed
operang temperature), cold, dusty or damp locaons, and do not expose it to high
electromagnec radiaon.
The device cover for indoor use shall be kept from rain and moisture.
Exposing the equipment to direct sun light, low venlaon or heat source such as heater or
radiator is forbidden (ignorance can cause
re danger).
Do not aim the device at the sun or extra bright places. A blooming or smear may occur
otherwise (which is not a
malfuncon however), and aecng the endurance of sensor at the
same me.
Please use the provided glove when open up the device cover, avoid direct contact with the
device cover, because the acidic sweat of the
ngers may erode the surface coang of the device
cover.
Please use a
so and dry cloth when clean inside and outside surfaces of the device cover, do
not use alkaline detergents.
Please keep all wrappers
aer unpack them for future use. In case of any failure occurred, you
need to return the device to the factory with the original wrapper. Transportaon without the
original wrapper may result in damage on the device and lead to
addional costs.
Improper use or replacement of the baery may result in hazard of explosion. Replace with the
same or equivalent type only. Dispose of used
baeries according to the instrucons provided by
the baery manufacturer.
Biometric recognion products are not completely applicable to an-spoong environments. If
you require a higher security level, use
mulple authencaon modes.
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Available Model
Product Name Model
Visitor Terminal DS-K5032
DS-K5032-D
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Contents
Chapter 1 Overview .................................................................................................................... 1
1.1 Overview ................................................................................................................................ 1
1.2 Main Features ........................................................................................................................ 1
Chapter 2 Appearance ................................................................................................................ 2
Chapter 3 Installaon ................................................................................................................. 4
3.1 Installaon Environment ........................................................................................................ 4
3.2 Installaon ............................................................................................................................. 4
Chapter 4 Wiring ........................................................................................................................ 5
Chapter 5
Acvaon ................................................................................................................... 6
5.1 Acvate via Device ................................................................................................................. 6
5.2 Acvate via Web Browser ...................................................................................................... 7
5.3
Acvate via SADP ................................................................................................................... 8
Chapter 6 Quick Operaon ....................................................................................................... 10
6.1 Select Language ................................................................................................................... 10
6.2 Set Time Zone ...................................................................................................................... 10
6.3 Set Network Parameters ...................................................................................................... 11
Chapter 7 Basic
Operaon ........................................................................................................ 13
7.1 Visitor Check In .................................................................................................................... 13
7.1.1 Reserved Visitor Check In ............................................................................................ 13
7.1.2 Non-Reserved Visitor Check In .................................................................................... 14
7.1.3
Oine Check In ........................................................................................................... 18
7.2 Visitor Check Out ................................................................................................................. 21
7.2.1 Check Out via QR Code ............................................................................................... 21
7.2.2 Check Out via Card ...................................................................................................... 22
7.2.3 Check Out via Search Record ...................................................................................... 22
7.2.4 Auto Check Out ........................................................................................................... 22
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7.3 Self-Service Visitor System ................................................................................................... 22
7.3.1 Login ............................................................................................................................ 22
7.3.2 System
Sengs ........................................................................................................... 23
7.4 Sta-Service Visitor System .................................................................................................. 37
7.4.1 View and Search Visitor Informaon .......................................................................... 37
7.4.2 Login ............................................................................................................................ 37
7.4.3 System Sengs ........................................................................................................... 38
Chapter 8 Operaon via Web Browser ...................................................................................... 52
8.1 Login .................................................................................................................................... 52
8.2 Person Management ............................................................................................................ 52
8.3 Conguraon ....................................................................................................................... 54
8.3.1 View Device Informaon ............................................................................................. 54
8.3.2 Set Time ...................................................................................................................... 54
8.3.3 Set DST ........................................................................................................................ 55
8.3.4 View Open Source Soware License ........................................................................... 55
8.3.5 Upgrade and Maintenance ......................................................................................... 55
8.3.6 Security Mode
Sengs ............................................................................................... 57
8.3.7 Change Administrator's Password ............................................................................... 57
8.3.8 View Device Arming/Disarming Informaon .............................................................. 58
8.3.9 Network
Sengs ......................................................................................................... 58
8.3.10 Set Audio Parameters ............................................................................................... 62
8.3.11 Set Image Parameters ............................................................................................... 63
8.3.12 Set
Authencaon Parameters ................................................................................. 64
8.3.13 Privacy Policy Sengs ............................................................................................... 65
8.3.14 Set Biometric Parameters ......................................................................................... 65
8.3.15 Visitor
Sengs .......................................................................................................... 67
8.3.16 Set Screen Saver Picture ........................................................................................... 72
Appendix A. Tips When
Collecng/Comparing Face Picture ...................................................... 74
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Appendix B. Tips for Installaon Environment .......................................................................... 75
Appendix C. Dimension ............................................................................................................ 76
Appendix D.
Communicaon Matrix and Device Command ...................................................... 77
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Chapter 1 Overview
1.1 Overview
The visitor terminal is designed for visitor management, which is mainly applied to enterprises,
staons, university campuses, factories, etc.
1.2 Main Features
Android operaon system with single or dual screen design.
Single-screen models support self-service operaons for visitors only. Dual-screen models
support visitor screen and operator screen for sta operaons.
Paperless visitor enrollment.
Supports both stand-alone and networking
applicaon. TCP/IP and Wi-Fi are available for
networking applicaon.
Real-me visitors counng for the current day.
Up to 150,000 visitor records can be stored on the device.
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Chapter 2 Appearance
Refer to the following contents for detailed informaon of the visitor terminal:
Figure 2-1 Visitor Terminal Diagram
Table 2-1
Descripon of Face Recognion Terminal
No. Descripon
1 Power Switch
Hold: Power On/Power O/Reboot
Press: Sleep/Wake Up
2 Operator Screen
3 Supplement Light
Note
Both white light and IR light are supported.
4 Camera
5 Camera
6 Supplement Light
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No. Descripon
Note
Both white light and IR light are supported.
7 Visitor Screen
Note
The models, which contains only one screen, do not support the
visitor screen.
8 Boom Camera
9 Card Presenng Area
10 Indicator for Card Presenng
11 USB 2.0 (Sub Interface)
Note
Supports the USB import funcon. You can use the interface to
upload the event to the client soware, etc.
12 Reserved
13 Reserved
14 Power Interface
15 Network Interface
16 Reserved
17 USB 2.0
Note
The interface can connect with an USB ash drive. You can
import the allowlist to the device or export the events to the
USB ash drive.
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Chapter 3 Installaon
3.1 Installaon Environment
Avoid backlight, direct sunlight, and indirect sunlight.
For
beer recognion, there should be light source in or near the installaon environment.
The minimum bearing weight of the wall or other places should be 3
mes heavier than the
device weight.
There shall be no strong
reecve objects (such as glass doors/walls, stainless steel objects,
acrylic and other glossy
plascs, lacquer, ceramic les, etc.) within 1 m of the eld of view of the
device.
Avoid device reecon.
Face recognion distance shall be greater than 30 cm.
Keep the camera clean.
Note
For details about installaon environment, see Tips for Installaon Environment.
3.2 Installaon
Steps
1.
Put the device on the surface.
Note
This equipment is suitable for mounng on concrete or other non-combusble surface only.
2.
Plug the power supply in the power interface.
3.
Press the power switch to power on the device.
The device will enter the main page aer powering on.
4.
Oponal: Connect th device with the network.
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Chapter 4 Wiring
The suggested wiring diagram is as follows:
Figure 4-1 Wiring Diagram
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Chapter 5 Acvaon
You should acvate the device before the rst login. Aer powering on the device, the system will
switch to Device
Acvaon page.
Acvaon via the device, SADP tool and the client soware are supported.
The default values of the device are as follows:
The default IP address: 192.0.0.64
The default port No.: 8000
The default user name: admin
5.1
Acvate via Device
If the device is not acvated, you can acvate the device aer it is powered on.
On the Acvate Device page, create a password and conrm the password. Tap Acvate and the
device will acvated.
Figure 5-1 Acvaon Page
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Cauon
The password strength of the device can be automacally checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case leers, lower case leers, numbers, and special
characters) in order to increase the security of your product. And we recommend you change your
password regularly, especially in the high security system, changing the password monthly or
weekly can
beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
Aer acvaon, you should follow the wizard for a quick start.
Select a language. For details, see Select Language .
Select a
me zone. For details, see Set Time Zone .
Set network. For details, see Set Network Parameters
5.2
Acvate via Web Browser
You can acvate the device via the web browser.
Steps
1.
Enter the device default IP address (192.0.0.64) in the address bar of the web browser, and press
Enter.
Note
Make sure the device IP address and the computer's should be in the same IP segment.
2.
Create a new password (admin password) and conrm the password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
Note
Characters containing admin and nimda are not supported to be set as acvaon password.
3.
Click Acvate.
4.
Edit the device IP address. You can edit the IP address via the SADP tool, the device, and the
client
soware.
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5.3 Acvate via SADP
SADP is a tool to detect, acvate and modify the IP address of the device over the LAN.
Before You Start
Get the SADP soware from the supplied disk or the ocial website hp://
www.hikvision.com/en/ , and install the SADP according to the prompts.
The device and the PC that runs the SADP tool should be within the same subnet.
The following steps show how to acvate a device and modify its IP address. For batch acvaon
and IP addresses modicaon, refer to User Manual of SADP for details.
Steps
1.
Run the SADP
soware and search the online devices.
2.
Find and select your device in online device list.
3.
Input new password (admin password) and
conrm the password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
Note
Characters containing admin and nimda are not supported to be set as acvaon password.
4.
Click Acvate to start acvaon.
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Status of the device becomes Acve aer successful acvaon.
5.
Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP
address manually or checking Enable DHCP.
3) Input the admin password and click Modify to
acvate your IP address modicaon.
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Chapter 6 Quick Operaon
6.1 Select Language
You can select a language for the device system.
Aer the device acvaon, you can select a language for the device system.
Figure 6-1 Select System Language
By default, the system language is English.
Note
You will need to exit the APP and change the Android system language via Google Pinyin Input to
the same language you choose for the APP system.
6.2 Set Time Zone
You can set a me zone for the device system.
Steps
1.
Select a me zone according to your actual needs.
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Figure 6-2 Time Zone Sengs
Note
The me zone will aect the device me.
2.
Tap Next.
3.
Oponal: Tap Skip to skip me zone sengs.
4.
Oponal: Tap PREVIOUS to back to the previous page.
6.3 Set Network Parameters
You can set the network for the device.
Steps
1.
Tap Wired Network or Wi-Fi for your actual needs.
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Figure 6-3 Select Network
Wired Network
Note
Make sure the device has connected to a network.
If enable DHCP, the system will assign the IP address and other parameters automacally.
If disable DHCP, you should set the IP address, the subnet mask, and the gateway.
Wi-Fi
Select a Wi-Fi and enter the Wi-Fi's password to get connected.
Or tap Add Wi-Fi and enter the Wi-Fi's name and the password to get connected.
Note
Disconnect the wired network before connecng a Wi-Fi.
2.
Tap Next.
3.
Oponal: Tap Skip to skip network sengs.
4.
Oponal: Tap PREVIOUS to back to the previous page.
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Chapter 7 Basic Operaon
7.1 Visitor Check In
7.1.1 Reserved Visitor Check In
Visitors can make appointments on the plaorm in advance and check in by phone number or the
visitor code generated for successful reservaon.
Before You Start
Fill in the visitor
informaon on the plaorm in advance.
Steps
1.
Tap on the right side of the home page to enter the visitor code or the last 4 digits of the visitor's
phone number.
Figure 7-1 Reserved Visitor Check In
Note
The page and instrucons are based on dual-screen devices and are referable for single-screen
devices.
Go to Set Basic Parameters and set the length of the visitor code.
Visitor
reservaon is disabled by default. Go to Set Basic Parameters and enable Visitor
Reservaon.
2.
Present the card on the card presenng area.
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When authencaon is completed, you will enter the visitor check-in informaon page.
3.
Oponal: If authencaon fails, tap to retry authencaon, or tap to capture face
picture.
Figure 7-2 Failed Authencaon
4.
Fill in the rest of the visitor informaon.
Note
Go to Visitor Check In Sengs and set the visitor informaon to be lled in.
5.
Click Check In on the visitor check-in informaon page.
6.
Oponal: Tap Live View to display part of the visitor informaon on the visitor screen.
Note
Refer to Prinng Receipt Sengs for conguraon details.
What to do next
Print visitor receipt and visitors can scan the QR code on the receipt to check out.
7.1.2 Non-Reserved Visitor Check In
Check-in for unreserved visitors.
Before You Start
Complete the basic sengs and visitor parameter sengs. Refer to Set Basic Parameters and
Visitor Check In Sengs for details.
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Steps
1.
Enroll visitor informaon.
1) Tap Unreserved Check In in the lower right corner of the home page to enter the visitor
check-in page.
Figure 7-3 Visitor Check In
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Figure 7-4 Visitor Check In
2) Present the card on the card presenng area for authencaon.
When authencaon is completed, you will enter the visitor check-in informaon page.
Note
If authencaon fails, tap to retry authencaon, or tap to capture face picture.
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Figure 7-5 Failed Authencaon
3) Add face picture according to the instrucon on the visitor screen.
Note
The system will perform recognion according to the conguraons in Sengs → Basic
Sengs . Refer to Set Basic Parameters for details.
The page and instrucons are based on dual-screen devices and are referable for single-
screen devices.
Go to Visitor Check In Sengs and set the visitor informaon to be displayed.
4) Fill in the visitor informaon.
Note
Go to Visitor Check In Sengs and set the visitor informaon to be lled in.
2.
Tap Check In to check in the visitor.
3.
Oponal: Tap Live View to display part of the visitor informaon on the visitor screen.
Note
Refer to Prinng Receipt Sengs for conguraon details.
What to do next
Print visitor receipt and visitors can scan the QR code on the receipt to check out.
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7.1.3 Oine Check In
Check-in for visitors when the device is unconnected to network.
Before You Start
Complete the basic sengs and visitor parameter sengs. Refer to Set Basic Parameters and
Visitor Check In Sengs for details.
Steps
1.
Enroll visitor informaon.
1) Tap Oine Check In in the right corner of the home page to enter the visitor check-in page.
Figure 7-6 Oine Check In
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Figure 7-7 Person and ID Comparison
2) Present the card on the card presenng area for authencaon.
Note
If authencaon fails, tap to retry authencaon, or tap to capture face picture.
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Figure 7-8 Failed Authencaon
3) Add face picture according to the instrucon on the visitor screen.
Note
The system will perform recognion according to the conguraons in Sengs → Basic
Sengs . Refer to Set Basic Parameters for details.
The page and instrucons are based on dual-screen devices and are referable for single-
screen devices.
Go to Visitor Check In Sengs and set the visitor informaon to be displayed.
4) Fill in the visitor informaon.
Note
Go to Visitor Check In Sengs and set the visitor informaon to be lled in.
2.
Tap Check In to check in the visitor.
3.
Oponal: Tap Live View to display part visitor informaon on the visitor screen.
Note
Refer to Prinng Receipt Sengs for conguraon details.
What to do next
Print visitor receipt and visitors can scan the QR code on the receipt to check out.
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7.2 Visitor Check Out
7.2.1 Check Out via QR Code
Scan scan the QR code on the receipt to check out.
Steps
1.
Scan the QR code on the visitor receipt.
Note
Visitors should scan the QR code on the receipt. Refer to Prinng Receipt Sengs for receipt
content details. Refer to Visitor Check In Sengs for receipt print steps.
The check-out window will pop up on the operator screen.
2.
Tap Check Out.
Figure 7-9 Check Out
Note
The page and instrucons are based on dual-screen devices and are referable for single-screen
devices.
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7.2.2 Check Out via Card
Check out via card.
Steps
1.
Present the card.
The check-out window will pop up on the operator screen.
2.
Tap Check Out.
7.2.3 Check Out via Search Record
You can search and view the visitor record and check out the visitors.
Steps
1.
Tap in the top right corner to enter the visitor record page.
2.
Oponal: Filter visitors by condions.
3.
Tap on the selected visitor to enter the detailed informaon page.
4.
Tap Check Out.
7.2.4 Auto Check Out
System will check out all visitors at 24 o'clock every day.
7.3 Self-Service Visitor System
7.3.1 Login
Steps
1.
Tap in the top right corner of the home page. The login window will pop up.
2.
Enter the acvaon password.
3.
Oponal: Tap to display the password.
4.
Tap OK to enter the sengs page.
Note
5 failed aempts with incorrect password will lock the device for 30 minutes.
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7.3.2 System Sengs
Set Privacy Policy
You can set privacy policy for the device.
Before You Start
Only single-screen devices support privacy policy sengs.
Steps
1.
Tap
in the top right corner of the home page. Tap Privacy Policy Sengs.
2.
Tap ADD to add the privacy policy le.
Note
The supported le format is TXT or HTML, and shall be no larger than 120 kb.
Set Network Parameters
You can set wired network or Wi-Fi for the device.
Steps
1.
Tap in the top right corner of the home page. Tap Communicaon Sengs → Wired Network
or
Communicaon Sengs → Wi-Fi according to your actual needs.
2.
Set network.
Wired Network
Note
Make sure the device has connected to a network.
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Figure 7-10 Wired Network
If enable DHCP, the system will assign the IP address and other parameters automacally.
If disable DHCP, you should set the IP address, the subnet mask, and the default gateway,
DNS1 and DNS2.
Tap
to save the sengs.
Wi-Fi
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Figure 7-11 Wi-Fi
Select a Wi-Fi and enter the Wi-Fi's password to get connected.
Or tap Add Wi-Fi and enter the Wi-Fi's name and the password to get connected.
Set Basic Parameters
You can set basic parameters for the device.
Tap
in the top right corner of the home page. Tap Sengs → Basic Sengs .
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Figure 7-12 Basic Parameters
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Table 7-1 Basic Parameters
Parameter Descripon
Visitor Parameters
Sengs
Set visitor parameters. Refer to Set Visitor Parameters for details.
Change Password Enter old password and conrm new password.
The password here is the acvaon password.
Volume Adjust the voice volume ranging from 0 to 10. The larger the value, the
louder the volume.
Supplement Light Set the white or IR supplement light's brightness. The brightness ranges
from 0 to 100.
Person and ID
Comparison Threshold
Set the threshold for person and ID comparison. The larger the value is,
the smaller the false accept rate and the larger the false rejecon rate.
Face An-Spoong
Detecon
If enabling the funcon, the device can recognize whether the person is
a live one or not.
Face Liveliness Level Aer enabling face an-spoong funcon, you can set the matching
security level when performing live face authencaon. note: Biometric
recognion products are not completely applicable to an-spoong
environments. If you require a higher security level, use mulple
authencaon
modes.
Visitor Reservaon Enable the funcon to allow check-in via visitor code or the last 4 digits
of the phone number.
Synchronize Visitor
Informaon
Enable the funcon to synchronize visitor informaon of the devices and
the informaon on the plaorm automacally.
Auto Sync. Interval Set the interval for visitor informaon auto synchronizing ranging from 5
to 60.
Face Rang Enable the funcon to rate the face recognion.
Face Rang Threshold Set the threshold for face rang. The larger the value is, the beer the
face picture quality is.
Language Sengs Set the device language.
Time Sengs Set the device me.
Set Visitor Parameters
You can enable the funcons for visitor check-in.
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Tap in the top right corner of the home page. Tap Basic Sengs → Visitor Parameters Sengs
to enter the page.
Figure 7-13 Visitor Parameters Sengs
Tap to enable the funcons.
Manually Enter Visitor Informaon
When the funcon is enabled, the sta can input visitor informaon manually.
Person and ID Comparison
When the funcon is enabled, the device will be able to process person and ID comparison.
Skip Person and ID Comparison
Note
You need to enable Person and ID Comparison before you can skip the step.
When the funcon is enabled, you can choose to skip person and ID comparison.
Credenal Type
You can select QR code, card, QR code & card or none for credenal.
Non-reserved Visitor Check In
When the funcon is enabled, unreserved visitors can check in on the device.
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Saving Visitor Records
When the funcon is enabled, visitor informaon will be recorded for the rst-me visit. When
revisits, the visitor only need to present his/her
credenal for the device to read and the
informaon will be displayed on screen.
Auto Check Out
When the funcon is enabled, system will check out all visitors at 24 o'clock every day.
Visitor Code Length
You can set the visitor code length of 4 or 6 digits.
Export Data
You can export captured picture or visitor records to your USB ash drive.
Before You Start
Plug in the USB ash drive.
Note
The supported USB ash drive format is FAT32. Make sure the spare space is larger then 512 M.
Steps
1.
Tap in the top right corner of the home page. Tap Data Management to enter the page.
Figure 7-14 Data Management
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2.
Tap Export Captured Picture or Export Visitor Records to export the picture captured or visitor
informaon recorded on the device to your USB ash drive.
System Maintenance
You can view the device system informaon, restore the system to factory sengs or default
sengs, reboot the device, exit the system and start wizard.
Tap in the top right corner of the home page. Tap Sengs → System Maintenance .
Figure 7-15 Maintenance Page
Soware Upgrading
Plug the USB ash drive in the device USB interface.
Tap Upgrade → OK , and choose the
le with the extension of zip in the USB ash drive for
the device to read and start system upgrading.
Tap Upgrade Component → OK , and choose the
le with the extension of dav in the USB
ash drive for the device to read and start component upgrading.
Restore to Factory Sengs
All parameters will be restored to the factory sengs. The system will reboot to take eect.
Restore to Default Sengs
All parameters, except for the communicaon sengs, remotely imported user informaon, will
be restored to the default sengs. The system will reboot to take eect.
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About
You can view the device informaon.
Note
The page may vary according to dierent device models. Refer to the actual page for details.
Exit
Tap Exit to exit the applicaon.
Start Wizard
Tap Start Wizard for language sengs, me zone sengs and network sengs. Refer to Quick
Operaon for details.
Start Wizard
If you do not set the wizard informaon aer acvaon or you want to set the parameters again,
you can open the wizard on the
sengs page.
Tap in the top right corner of the home page. Tap System Maintenance → Start Wizard .
Select Language
Figure 7-16 Select Language Page
Select a language according to your actual needs. By default, the language is English.
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Note
Aer you change the system language, the device will reboot automacally.
Tap Next.
Set Time Zone
Figure 7-17 Set Time Zone
Select a me zone according to your actual needs.
Note
The me zone will aect the device me.
Tap Next.
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Set Network
Figure 7-18 Set Network
Select Wired or Wireless.
Note
Disconnect the wired network before connecng a Wi-Fi.
Wired
Note
Make sure the device has connected to a network.
If enable DHCP, the system will assign the IP address and other parameters automacally.
If disable DHCP, you should set the IP address, the subnet mask, and the gateway.
Wireless
Select a Wi-Fi and enter the Wi-Fi's password to get connected.
Tap OK. Or if you do not want to set the network parameters, tap Skip to skip network sengs.
Visitor Check In
Sengs
Set the items that need to be lled and whether they are required elds when checked in.
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Steps
1.
Tap in the top right corner of the home page. Tap Custom Sengs → Visitor Check in
Sengs .
2.
Set the target items as Required, Not Required or Hide.
Visitor Name
Visitor name that the visitor needs to
ll in when checking in.
Phone
Visitor's phone No. that the visitor needs to ll in when checking in.
Credenal Type
Visitor's credenal type that the visitor needs to ll in when checking in.
Email
Visitor's email address that the visitor needs to ll in when checking in.
Credenal No.
Visitor's credenal No. that the visitor needs to ll in when checking in.
Visitor Address
Visitor's address that the visitor needs to ll in when checking in.
License Plate No.
Visitor's license plate No. that the visitor needs to ll in when checking in.
Visitor Company
Visitor's company that the visitor needs to ll in when checking in.
Vising Reason
Visitor's company that the visitor needs to ll in when checking in.
Vising Area
Vising area that the visitor needs to ll in when checking in.
Recepon Depart.
The recepon department that the visitor needs to ll in when checking in.
Receponist
The receponist' name that the visitor needs to ll in when checking in.
Belongings
The belongings that the visitor brings needs to
ll in when checking in.
Vising Time
The vising me that the visitor needs to ll in when checking in.
Scheduled Leave Time
The scheduled leave me that the visitor needs to ll in when checking in.
Remark
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The remark content that the visitor needs to ll in when checking in.
Custom 1/2/3
Customize visitor's check in informaon.
Prinng Receipt Sengs
Set the prinng contents on the receipt.
Steps
1.
Tap in the top right corner of the home page. Tap Custom Sengs Prinng Receipt
Sengs .
Figure 7-19 Prinng Receipt Sengs
2.
Enable/disable Print Visitor Receipt with ID Photo. If enabling the funcon, the visitor's ID
photo will be printed on the receipt. Otherwise, not.
3.
Tap
Prinng Content Sengs, and tap or , you can move the prinng items on the receipt.
4.
Oponal: Tap on the upper le corner, you can exit the page.
Logo Management
Set the logo displayed on the upper le corner of the main page.
Steps
1.
Tap in the top right corner of the home page. Tap Custom Sengs → Logo Management .
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You can view the current logo picture.
2.
Plug in the USB ash drive.
Note
The supported USB ash drive format is FAT32.
3.
Tap Add and select a logo picture from the USB
ash drive.
Note
The supported le size is less than 100 KB. The added picture will be cropped to 400 × 400.
4.
Oponal: Tap Restore Default, the device will use the default logo.
5.
Oponal: Tap Add Again, you can select the logo picture again.
6.
Oponal: Tap on the upper le corner, you can exit the page.
Screen Saver
Sengs
Manage the displayed picture on the visitor screen when the device is in screen saver mode.
Steps
1.
Tap in the top right corner of the home page. Tap Custom Sengs → Screen Saver .
Figure 7-20 screen saver
2.
Plug in the USB ash drive.
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Note
The supported USB ash drive format is FAT32.
3.
Tap Add, select a picture to add.
Note
The supported le size is less than 120 kb. The added picture will be cropped to 1280 × 800.
4.
Oponal: Tap Restore Default, the device will use the default picture for the screen saver.
5.
Oponal: Tap Add Again, you can select the picture again.
6.
Oponal: Tap on the upper le corner, you can exit the page.
7.4 Sta-Service Visitor System
7.4.1 View and Search Visitor Informaon
Aer the visitor is checked in, the administrator can view and search the visitor informaon.
View Visitor
Informaon
Tap Today's Visitor, Leave, or Not Checked Out to view the visitor number of today's, already
leaves, and not checked out. By default, it displays today's visitor
informaon.
Tap at the upper right corner of the page to enter the visitor records page. Select Name, ID No.,
or Last Digits of Phone Number, enter key words in the search box, the list below will display the
search result.
Note
The phone last No. is the last 4 digits of the phone No.
Or tap at the upper right corner of the page. Filter the records according to the Visitor Status,
Vising Reason, or Vising Time. Tap to start ltering.
7.4.2 Login
Steps
1.
Tap
in the top right corner of the home page. The login window will pop up.
2.
Enter the acvaon password.
3.
Oponal: Tap to display the password.
4.
Tap OK to enter the
sengs page.
Note
5 failed aempts with incorrect password will lock the device for 30 minutes.
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7.4.3 System Sengs
Set Network Parameters
You can set wired network or Wi-Fi for the device.
Steps
1.
Tap in the top right corner of the home page. Tap Communicaon Sengs → Wired Network
or Communicaon Sengs → Wi-Fi according to your actual needs.
2.
Set network.
Wired Network
Note
Make sure the device has connected to a network.
Figure 7-21 Wired Network
If enable DHCP, the system will assign the IP address and other parameters automacally.
If disable DHCP, you should set the IP address, the subnet mask, and the default gateway,
DNS1 and DNS2.
Tap
to save the sengs.
Wi-Fi
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Figure 7-22 Wi-Fi
Select a Wi-Fi and enter the Wi-Fi's password to get connected.
Or tap Add Wi-Fi and enter the Wi-Fi's name and the password to get connected.
Set Basic Parameters
You can set basic parameters for the device.
Tap
in the top right corner of the home page. Tap Sengs → Basic Sengs .
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Figure 7-23 Basic Parameters
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Table 7-2 Basic Parameters
Parameter Descripon
Visitor Parameters
Sengs
Set visitor parameters. Refer to Set Visitor Parameters for details.
Change Password Enter old password and conrm new password.
The password here is the acvaon password.
Volume Adjust the voice volume ranging from 0 to 10. The larger the value, the
louder the volume.
Supplement Light Set the white or IR supplement light's brightness. The brightness ranges
from 0 to 100.
Person and ID
Comparison Threshold
Set the threshold for person and ID comparison. The larger the value is,
the smaller the false accept rate and the larger the false rejecon rate.
Face An-Spoong
Detecon
If enabling the funcon, the device can recognize whether the person is
a live one or not.
Face Liveliness Level Aer enabling face an-spoong funcon, you can set the matching
security level when performing live face authencaon. note: Biometric
recognion products are not completely applicable to an-spoong
environments. If you require a higher security level, use mulple
authencaon
modes.
Visitor Reservaon Enable the funcon to allow check-in via visitor code or the last 4 digits
of the phone number.
Synchronize Visitor
Informaon
Enable the funcon to synchronize visitor informaon of the devices and
the informaon on the plaorm automacally.
Auto Sync. Interval Set the interval for visitor informaon auto synchronizing ranging from 5
to 60.
Face Rang Enable the funcon to rate the face recognion.
Face Rang Threshold Set the threshold for face rang. The larger the value is, the beer the
face picture quality is.
Language Sengs Set the device language.
Time Sengs Set the device me.
Set Visitor Parameters
You can enable the funcons for visitor check-in.
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Tap in the top right corner of the home page. Tap Basic Sengs → Visitor Parameters Sengs
to enter the page.
Figure 7-24 Visitor Parameters Sengs
Tap to enable the funcons.
Manually Enter Visitor Informaon
When the funcon is enabled, the sta can input visitor informaon manually.
Person and ID Comparison
When the funcon is enabled, the device will be able to process person and ID comparison.
Skip Person and ID Comparison
Note
You need to enable Person and ID Comparison before you can skip the step.
When the funcon is enabled, you can choose to skip person and ID comparison.
Credenal Type
You can select QR code, card, QR code & card or none for credenal.
Non-reserved Visitor Check In
When the funcon is enabled, unreserved visitors can check in on the device.
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Saving Visitor Records
When the funcon is enabled, visitor informaon will be recorded for the rst-me visit. When
revisits, the visitor only need to present his/her
credenal for the device to read and the
informaon will be displayed on screen.
Auto Check Out
When the funcon is enabled, system will check out all visitors at 24 o'clock every day.
Visitor Code Length
You can set the visitor code length of 4 or 6 digits.
Export Data
You can export captured picture or visitor records to your USB ash drive.
Before You Start
Plug in the USB ash drive.
Note
The supported USB ash drive format is FAT32. Make sure the spare space is larger then 512 M.
Steps
1.
Tap in the top right corner of the home page. Tap Data Management to enter the page.
Figure 7-25 Data Management
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2.
Tap Export Captured Picture or Export Visitor Records to export the picture captured or visitor
informaon recorded on the device to your USB ash drive.
System Maintenance
You can view the device system informaon, restore the system to factory sengs or default
sengs, reboot the device, exit the system and start wizard.
Tap in the top right corner of the home page. Tap Sengs → System Maintenance .
Figure 7-26 Maintenance Page
Soware Upgrading
Plug the USB ash drive in the device USB interface.
Tap Upgrade → OK , and choose the
le with the extension of zip in the USB ash drive for
the device to read and start system upgrading.
Tap Upgrade Component → OK , and choose the
le with the extension of dav in the USB
ash drive for the device to read and start component upgrading.
Restore to Factory Sengs
All parameters will be restored to the factory sengs. The system will reboot to take eect.
Restore to Default Sengs
All parameters, except for the communicaon sengs, remotely imported user informaon, will
be restored to the default sengs. The system will reboot to take eect.
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About
You can view the device informaon.
Note
The page may vary according to dierent device models. Refer to the actual page for details.
Exit
Tap Exit to exit the applicaon.
Start Wizard
Tap Start Wizard for language sengs, me zone sengs and network sengs. Refer to Quick
Operaon for details.
Start Wizard
If you do not set the wizard informaon aer acvaon or you want to set the parameters again,
you can open the wizard on the
sengs page.
Tap in the top right corner of the home page. Tap System Maintenance → Start Wizard .
Select Language
Figure 7-27 Select Language Page
Select a language according to your actual needs. By default, the language is English.
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Note
Aer you change the system language, the device will reboot automacally.
Tap Next.
Set Time Zone
Figure 7-28 Set Time Zone
Select a me zone according to your actual needs.
Note
The me zone will aect the device me.
Tap Next.
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Set Network
Figure 7-29 Set Network
Select Wired or Wireless.
Note
Disconnect the wired network before connecng a Wi-Fi.
Wired
Note
Make sure the device has connected to a network.
If enable DHCP, the system will assign the IP address and other parameters automacally.
If disable DHCP, you should set the IP address, the subnet mask, and the gateway.
Wireless
Select a Wi-Fi and enter the Wi-Fi's password to get connected.
Tap OK. Or if you do not want to set the network parameters, tap Skip to skip network sengs.
Visitor Check In
Sengs
Set the items that need to be lled and whether they are required elds when checked in.
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Steps
1.
Tap in the top right corner of the home page. Tap Custom Sengs → Visitor Check in
Sengs .
2.
Set the target items as Required, Not Required or Hide.
Visitor Name
Visitor name that the visitor needs to
ll in when checking in.
Phone
Visitor's phone No. that the visitor needs to ll in when checking in.
Credenal Type
Visitor's credenal type that the visitor needs to ll in when checking in.
Email
Visitor's email address that the visitor needs to ll in when checking in.
Credenal No.
Visitor's credenal No. that the visitor needs to ll in when checking in.
Visitor Address
Visitor's address that the visitor needs to ll in when checking in.
License Plate No.
Visitor's license plate No. that the visitor needs to ll in when checking in.
Visitor Company
Visitor's company that the visitor needs to ll in when checking in.
Vising Reason
Visitor's company that the visitor needs to ll in when checking in.
Vising Area
Vising area that the visitor needs to ll in when checking in.
Recepon Depart.
The recepon department that the visitor needs to ll in when checking in.
Receponist
The receponist' name that the visitor needs to ll in when checking in.
Belongings
The belongings that the visitor brings needs to
ll in when checking in.
Vising Time
The vising me that the visitor needs to ll in when checking in.
Scheduled Leave Time
The scheduled leave me that the visitor needs to ll in when checking in.
Remark
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The remark content that the visitor needs to ll in when checking in.
Custom 1/2/3
Customize visitor's check in informaon.
Prinng Receipt Sengs
Set the prinng contents on the receipt.
Steps
1.
Tap in the top right corner of the home page. Tap Custom Sengs Prinng Receipt
Sengs .
Figure 7-30 Prinng Receipt Sengs
2.
Enable/disable Print Visitor Receipt with ID Photo. If enabling the funcon, the visitor's ID
photo will be printed on the receipt. Otherwise, not.
3.
Tap
Prinng Content Sengs, and tap or , you can move the prinng items on the receipt.
4.
Oponal: Tap on the upper le corner, you can exit the page.
Logo Management
Set the logo displayed on the upper le corner of the main page.
Steps
1.
Tap in the top right corner of the home page. Tap Custom Sengs → Logo Management .
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You can view the current logo picture.
2.
Plug in the USB ash drive.
Note
The supported USB ash drive format is FAT32.
3.
Tap Add and select a logo picture from the USB
ash drive.
Note
The supported le size is less than 100 KB. The added picture will be cropped to 400 × 400.
4.
Oponal: Tap Restore Default, the device will use the default logo.
5.
Oponal: Tap Add Again, you can select the logo picture again.
6.
Oponal: Tap on the upper le corner, you can exit the page.
Screen Saver
Sengs
Manage the displayed picture on the visitor screen when the device is in screen saver mode.
Steps
1.
Tap in the top right corner of the home page. Tap Custom Sengs → Screen Saver .
Figure 7-31 screen saver
2.
Plug in the USB ash drive.
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Note
The supported USB ash drive format is FAT32.
3.
Tap Add, select a picture to add.
Note
The supported le size is less than 120 kb. The added picture will be cropped to 1280 × 800.
4.
Oponal: Tap Restore Default, the device will use the default picture for the screen saver.
5.
Oponal: Tap Add Again, you can select the picture again.
6.
Oponal: Tap on the upper le corner, you can exit the page.
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Chapter 8 Operaon via Web Browser
8.1 Login
You can login via the web browser or the remote conguraon of the client soware.
Note
Make sure the device is acvated. For detailed informaon about acvaon, see Acvaon .
Login via Web Browser
Enter the device IP address in the address bar of the web browser and press Enter to enter the
login page.
Note
Make sure that the IP address starts with "Hps:".
Enter the device user name and the password. Click Login.
Login via Remote
Conguraon of Client Soware
Download and open the client soware. Aer adding the device, click to enter the Conguraon
page.
8.2 Person Management
Click and add the person's basic informaon.
Click OK to save the person.
Add Basic
Informaon
Click User → Add to enter the Add Person page.
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Figure 8-1 Add User
Add the person's basic informaon, including the employee ID, the person's name, the role, and
the organizaon.
Click Save to save the sengs.
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8.3 Conguraon
8.3.1 View Device Informaon
View the device name, language, model, serial No., rmware version, web version, plugin version,
number of channels, number of alarm output, device capacity, etc.
Click
Conguraon → System → System Sengs → Basic Informaon to enter the conguraon
page.
You can view the device name, language, model, serial No., rmware version, web version, plugin
version, number of channels, number of alarm output, device capacity, etc.
8.3.2 Set Time
Set the device's me zone, synchronizaon mode, and the device me.
Click Conguraon → System → System Sengs → Time Sengs .
Figure 8-2 Time Sengs
Click Save to save the sengs aer the conguraon.
Time Zone
Select the device located me zone from the drop-down list.
Time Sync.
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NTP
You should set the NTP server's IP address, port No., and interval.
Manual
By default, the device me should be synchronized manually. You can set the device me
manually or check Sync. with Computer Time to synchronize the device me with the
computer's me.
8.3.3 Set DST
Steps
1.
Click
Conguraon → System → System Sengs → DST .
Figure 8-3 DST Page
2.
Check Enable DST.
3.
Set the DST start me, end me and bias me.
4.
Click Save to save the sengs.
8.3.4 View Open Source
Soware License
Go to Conguraon → System → System Sengs → About , and click View Licenses to view the
device license.
8.3.5 Upgrade and Maintenance
Reboot device, restore device parameters, set logo and upgrade device version.
Reboot Device
Click
Conguraon → System → Maintenance → Upgrade & Maintenance .
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Figure 8-4 Upgrade and Maintenance Page
Click Reboot to reboot the device.
Restore Parameters
Click Conguraon → System → Maintenance → Upgrade & Maintenance .
Restore All
All parameters will be restored to the factory sengs. You should acvate the device before
usage.
Default
The device will restore to the default
sengs, except for the device IP address and the user
informaon.
Logo Management
Click Conguraon → System → Maintenance → Upgrade & Maintenance .
Click to select a local image.
Click Import to import the logo image.
Click Delete to delete the logo image.
Note
The logo image shall be no larger than 100 kb with a resoluon of 400 × 400. Refer to Logo
Management for details.
Upgrade
Click Conguraon → System → Maintenance → Upgrade & Maintenance .
Select an upgrade type from the drop-down list. Click and select the upgrade le from your
local PC. Click Upgrade to start upgrading.
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Note
Do not power o during the upgrading.
8.3.6 Security Mode Sengs
Set the security mode for logging in the client soware.
On the Device for Management page, click Conguraon → System → Security → Security
Service .
Select a security mode from the drop-down list, and click Save.
Security Mode
High security level for user
informaon vericaon when logging in the client soware.
Compable Mode
The user informaon vericaon is compable with the old client soware version when
logging in.
Enable SSH
To raise network security, disable SSH service. The
conguraon is only used to debug the
device for the professionals.
Enable HTTP
In order to increase the network security level when
vising websites, you can enable HTTP to
acquire a more secure and encrypted network communicaon environment. The
communicaon should authencated by identy and encrypon password aer enabling HTTP,
which is save.
8.3.7 Change Administrator's Password
Steps
1.
Click Conguraon → User Management .
2.
Click .
3.
Enter the old password and create a new password.
4.
Conrm the new password.
5.
Click OK.
Cauon
The password strength of the device can be automacally checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case leers, lower case leers, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
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your password regularly, especially in the high security system, changing the password monthly
or weekly can beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
8.3.8 View Device Arming/Disarming Informaon
View device arming type and arming IP address.
Go to
Conguraon → User Management → Arming/Disarming Informaon .
You can view the device arming/disarming informaon. Click Refresh to refresh the page.
8.3.9 Network
Sengs
Set TCP/IP, port, Wi-Fi parameters, and plaorm access.
Note
Some device models do not support Wi-Fi sengs. Refer to the actual products during
conguraon.
Set Basic Network Parameters
Click Conguraon → Network → Basic Sengs → TCP/IP .
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Figure 8-5 TCP/IP Sengs Page
Set the parameters and click Save to save the sengs.
DHCP
If you disable the funcon, you should set the IPv4 address, IPv4 subnet mask, IPv4 default
gateway, and DNS server.
If you enable the
funcon, the system will allocate the IPv4 address, IPv4 subnet mask, the IPv4
default gateway and DNS server automacally.
Network Card
Select network card from the drop-down list.
NIC Type
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Select a NIC type from the drop-down list. By default, it is Auto.
DNS Server
Set the preferred DNS server and the Alternate DNS server according to your actual need.
Set Port Parameters
Set the HTTP, RTSP, HTTPS and Server port parmaeters.
Click Conguraon → Network → Basic Sengs → Port .
HTTP
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is
modied to 81, you need to enter hp://192.0.0.65:81 in the browser for login.
RTSP
It refers to the port of real-me streaming protocol.
HTTPS
Set the HTTPS for accessing the browser. Cercate is required when accessing.
Server
It refers to the port through which the client adds the device.
Set Wi-Fi Parameters
Set the Wi-Fi parameters for device wireless connecon.
Steps
Note
The funcon should be supported by the device.
1.
Click Conguraon → Network → Basic Sengs → Wi-Fi .
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Figure 8-6 Wi-Fi Sengs Page
2.
Check Wi-Fi.
3.
Select a Wi-Fi
-
Click of a Wi-Fi in the list and enter the Wi-Fi password.
-
Click Add and enter a Wi-Fi's name, password, and
encrypon type. Click Connect. When the
Wi-Fi is connected, click OK.
4.
Oponal: Set the WLAN parameters.
1) Click Network Sengs.
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Figure 8-7 WLAN Sengs
2) Set the IP address, subnet mask, and default gateway. Or check Enable DHCP and the system
will allocate the IP address, subnet mask, and default gateway automacally.
5.
Click Save.
8.3.10 Set Audio Parameters
Set the image quality, resoluon, and the device volume.
Set Audio Parameters
Click Conguraon → Video/Audio → Audio .
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Figure 8-8 Set Audio Parameters
Drag the block to adjust the output volume.
Click Save to save the sengs aer the conguraon.
You can also enable Voice Prompt.
Note
The funcons vary according to dierent models. Refers to the actual device for details.
8.3.11 Set Image Parameters
Set brightness, contrast, saturaon and hue parameters.
Steps
1.
Click Conguraon → Image .
2.
Congure the parameters to adjust the image.
Brightness
Drag the block or enter the value to adjust the live video's brightness. The value of brightness
is set 64 by default.
Contrast
Drag the block or enter the value to adjust the live video's contrast. The value of contrast is
set 32 by default.
Saturaon
Drag the block or enter the value to adjust the live video's saturaon. The value of saturaon
is set 64 by default.
Hue
Drag the block or enter the value to adjust the live video's hue. The value of hue is set 48 by
default.
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Start/end recording video.
Capture the image.
3.
Click Default to restore the parameters to the default sengs.
8.3.12 Set Authencaon Parameters
Click Conguraon → General Authencaon Sengs .
Note
The funcons vary according to dierent models. Refers to the actual device for details.
Click Save to save the sengs aer the conguraon.
Figure 8-9 Authencaon Sengs
Card Reader
Select Main Card Reader.
Note
Main Card Reader: you can congure the device card reader's parameters.
Enable Card Reader
Enable the card reader's funcon.
Recognion Interval
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You can set the interval between 2 connuous recognion of a same person during the
authencaon. In the congured interval, Person A can only recognized once. If another person
(Person B) has recognized during the interval, Person A can recognized again.
8.3.13 Privacy Policy Sengs
You can set privacy policy for the device.
Before You Start
Only single-screen devices support privacy policy sengs.
Steps
1.
Click
Conguraon → General → Privacy .
Figure 8-10 Privacy Policy
2.
Click to Apply Privacy Protocol Terms File.
3.
Click
and select the privacy policy le.
Note
The supported le format is TXT or HTML, and shall be no larger than 120 kb.
4.
Oponal: Click Import to import the privacy protocol le.
5.
Oponal: Click Delete to delete the privacy protocol le.
6.
Click Save.
8.3.14 Set Biometric Parameters
Set Basic Parameters
Click Conguraon → Smart → Smart .
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Note
The funcons vary according to dierent models. Refers to the actual device for details.
Figure 8-11 Smart Sengs Page
Click Save to save the sengs aer the conguraon.
Face An-spoong
Enable or disable the live face detecon funcon. If enabling the funcon, the device can
recognize whether the person is a live one or not.
Note
Biometric recognion products are not completely applicable to an-spoong environments. If
you require a higher security level, use mulple authencaon modes.
Live Face Detecon Security Level
Aer enabling the face an-spoong funcon, you can set the matching security level when
performing live face authencaon.
Applicaon Mode
Select either others or indoor according to actual environment.
Connuous Face Recognion Interval
Set the me interval between two connuous face recognions when authencang.
Pupillary Distance
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Set the pupillary distance when starng face authencaon.
Rang
Enable rang to start rang for face authencaon.
Rang Threshold
Set the
rang threshold when authencang. The larger the value, the smaller the false accept
rate and the larger the false rejecon rate.
Face Recognion Timeout Value
Set the meout value when face recognizing. If the face recognion me is longer than the
congured value, the system will pop up a prompt.
Set
Recognion Area
Click Conguraon → Smart → Area Conguraon .
Drag the yellow frame in the live video to adjust the
recognion area. Only the face within the area
can be recognized by the system.
Click Save to save the sengs.
Click or to record videos or capture pictures.
8.3.15 Visitor
Sengs
Logo Management
Set a logo to show in the top le corner.
Steps
1.
Click Conguraon → System → Maintenance → Upgrade & Maintenance .
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Figure 8-12 Logo Management
2.
Click to add a local image.
3.
Click Import to import the selected logo image.
Note
The logo image shall be no larger than 100 kb with a resoluon of 400 × 400.
4.
Oponal: Click Delete to delete the selected logo image.
Set Visitor Basic
Informaon
Set visitor basic informaon.
Click Conguraon → Visitor → Basic Parameter .
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Figure 8-13 Visitor Basic Parameters
Congure parameters and click Save.
Manually Enter Visitor Informaon
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You can enter visitor informaon manually when the funcon is enabled.
ID Card Comparison Threshold
Drag the block or enter the value to adjust the card comparison threshold. The higher the value
is, the more unlikely for device to mismatch.
Auto Check-out
The system will auto check out all visitors at 24 o'clock every day when the
funcon is enabled.
Saving Visitor Records
When saving visitor records is enabled, the visitor's informaon will be recorded. For revisits,
the system will read from the card for
informaon to displayed on the screen.
Authencaon Mode
You can choose Comparison between Credenal Photo and Captured Face or Authencaon
Not Needed from the drop-down list according to actual need.
Print Visitor Receipt with ID Photo
When the funcon is enabled, the system will use the credenal photo as the prole image on
the visitor receipt. If the funcon is disabled, the captured image will be used.
Credenal Type
Other than card comparison, you can choose QR Code, Card, QR Code & Card or None for
visitor check-in.
Allow Non-Reserved Check In
When the
funcon is enabled, visitors without appointment are allowed to check-in on site.
Skip Person and ID Comparison
You can check Disable, Skip by Authorizaon Code or Skip Directly to manage person and ID
comparison.
Visitor Code Length
Choose 4 or 6 character digits according to actual needs.
Note
Visitors can ll out the informaon on APP to generate an authorizaon code and make an
appointment.
Auto Sync. Visitor Informaon
When the funcon is enabled, the visitor informaon of dierent devices added to the same
APP account will synchronize
automacally.
Auto-Sync Interval
Drag the block or enter an value to adjust auto-sync interval ranging from 5 to 60 minutes. The
visitor informaon will be synchronized at the set intervals.
Visitor Reservaon
Enable the funcon to allow visitor reservaon via plaorm.
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Custom Item List 1/2/3
Set custom informaon for visitor check-in.
Set Check In Informaon
Select items that will be displayed on the visitor check-in page.
Click
Conguraon → Visitor → Visitor Check In Sengs .
Figure 8-14 Visitor Check In Sengs
Select the visitor informaon items as required at the Required column.
Select the visitor
informaon items as display at the Display column.
Click Save.
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Set Prinng Receipt Informaon
Select items to be printed on the receipt.
Click
Conguraon → Visitor Prinng Receipt Sengs .
Figure 8-15 Prinng Receipt Sengs
Select the informaon items to be printed at the Print column.
Click
or to move the item posion printed on the receipt.
8.3.16 Set Screen Saver Picture
You can set the screen saver and the sleep me for the device.
Click
Conguraon Noce Publicaon .
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Figure 8-16 Noce Page
Screen Saver Picture
Click to add a local picture.
Note
Only JPG and MP4 format are allowed. No more than 10 pictures can be added.
Click Upload.
Slide Show Interval
Drag the block or enter the number to set the slide show interval. The picture will be changed
according to the interval.
Click Save to save the
conguraons.
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Appendix A. Tips When Collecng/Comparing Face
Picture
The
posion when collecng or comparing face picture is as below:
Expression
Keep your expression naturally when collecng or comparing face pictures, just like the
expression in the picture below.
Do not wear hat, sunglasses, or other accessories that can aect the facial recognion funcon.
Do not make your hair cover your eyes, ears, etc. and heavy makeup is not allowed.
Posture
In order to get a good quality and accurate face picture, posion your face looking at the camera
when collecng or comparing face pictures.
Size
Make sure your face is in the middle of the collecng window.
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Appendix B. Tips for Installaon Environment
1. Light Source Illuminaon Reference Value
Candle: 10Lux
Bulb: 100~850Lux
Sunlight: More than 1200Lux
2. Install the device at least 2 meters away from the light, and at least 3 meters away from the
window or door.
3.Avoid backlight, direct and indirect sunlight
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Appendix C. Dimension
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Appendix D. Communicaon Matrix and Device
Command
Communicaon Matrix
Scan the following QR code to get the device communicaon matrix.
Note that the matrix contains all
communicaon ports of Hikvision access control and video
intercom devices.
Figure D-1 QR Code of Communicaon Matrix
Device Command
Scan the following QR code to get the device common serial port commands.
Note that the command list contains all commonly used serial ports commands for all Hikvision
access control and video intercom devices.
Figure D-2 Device Command
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UD20585B-B

Specifications

Hikvision DS-K5032-D Questions and Answers