Payment Terminal
User Manual
Legal Informaon
About this Document
●
This Document includes instrucons for using and managing the Product. Pictures, charts,
images and all other informaon hereinaer are for descripon and explanaon only.
●
The informaon contained in the Document is subject to change, without noce, due to
rmware updates or other reasons. Please nd the latest version of the Document at the
Hikvision website ( hps://www.hikvision.com ). Unless otherwise agreed, Hangzhou Hikvision
Digital Technology Co., Ltd. or its aliates (hereinaer referred to as "Hikvision") makes no
warranes, express or implied.
●
Please use the Document with the guidance and assistance of professionals trained in
supporng the Product.
About this Product
●
This product can only enjoy the aer-sales service support in the country or region where the
purchase is made.
●
If the product you choose is a video product, please scan the following QR code to obtain the
"Iniaves on the Use of Video Products", and read it carefully.
Acknowledgment of Intellectual Property Rights
●
Hikvision owns the copyrights and/or patents related to the technology embodied in the
Products described in this Document, which may include licenses obtained from third pares.
●
Any part of the Document, including text, pictures, graphics, etc., belongs to Hikvision. No part
of this Document may be excerpted, copied, translated, or modied in whole or in part by any
means without wrien permission.
●
and other Hikvision's trademarks and logos are the properes of Hikvision in
various jurisdicons.
●
Other trademarks and logos menoned are the properes of their respecve owners.
LEGAL DISCLAIMER
●
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS DOCUMENT AND THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS
IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR
Payment Terminal User Manual
i
IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK.
IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSS.
●
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
●
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY
RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT
RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF
HUMAN RIGHTS ABUSES.
●
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS DOCUMENT AND THE APPLICABLE LAW, THE
LATTER PREVAILS.
Data Protecon
●
To protect data, the development of Hikvision Products incorporates privacy by design
principles. For example, for Products with facial recognion features, biometrics data is stored in
your Products with encrypon method; for ngerprint Products, only ngerprint template will be
saved, which is impossible to reconstruct a ngerprint image.
●
As a data controller/processor, you may process personal data, including collecon, storage, use,
processing, disclosure, deleon, etc. You are advised to pay aenon to and comply with
applicable laws and regulaons related to the protecon of personal data, including without
limitaon, conducng security controls to safeguard personal data, such as, implemenng
reasonable administrave and physical security controls, conduct periodic reviews and the
assessments of the eecveness of your security controls.
© Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
Payment Terminal User Manual
ii
Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note
Provides addional informaon to emphasize or supplement
important points of the main text.
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iii
Regulatory Informaon
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE"
and comply therefore with the applicable harmonized European standards listed
under the EMC Direcve 2014/30/EU, RE Direcve 2014/53/EU,the RoHS Direcve
2011/65/EU
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collecon points. For more informaon see:
www.recyclethis.info
2006/66/EC (baery direcve): This product contains a baery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentaon for specic baery informaon. The baery is marked with this
symbol, which may include leering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the baery to your supplier or to a designated
collecon point. For more informaon see:www.recyclethis.info
This device complies with Industry Canada licence-exempt RSS standard(s). Operaon is subject to
the following two condions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operaon of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence. L'exploitaon est autorisée aux deux condions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'ulisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est suscepble d'en compromere le fonconnement.
This equipment complies with FCC/IC RSS-102 radiaon exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with minimum
distance 20 cm between the radiator & your body.
ce matériel est conforme aux limites de dose d'exposion aux rayonnements, FCC / CNR-102
énoncée dans un autre environnement.cee eqipment devrait être installé et exploité avec
distance minimale de 20 entre le radiateur et votre corps.
Payment Terminal User Manual
iv
Safety Instrucon
These instrucons are intended to ensure that user can use the product correctly to avoid danger
or property loss.
The precauon measure is divided into Dangers and Cauons:
Dangers: Neglecng any of the warnings may cause serious injury or death.
Cauons: Neglecng any of the cauons may cause injury or equipment damage.
Dangers: Follow these safeguards to prevent
serious injury or death.
Cauons: Follow these precauons to prevent
potenal injury or material damage.
Danger:
●
In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
●
Please use the power adapter, which is provided by normal company. The power consumpon
cannot be less than the required value.
●
Do not connect several devices to one power adapter as adapter overload may cause over-heat
or re hazard.
●
Please make sure that the power has been disconnected before you wire, install or dismantle the
device.
●
When the product is installed on wall or ceiling, the device shall be rmly xed.
●
If smoke, odors or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
●
If the product does not work properly, please contact your dealer or the nearest service center.
Never aempt to disassemble the device yourself. (We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.)
●
The socket-outlet shall be installed near the equipment and shall be easily accessible.
●
An all-pole mains switch shall be incorporated in the electrical installaon of the building.
●
The equipment has been designed, when required, modied for connecon to an IT power
distribuon system.
●
1. Do not ingest baery. Chemical burn hazard!
2. This product contains a coin/buon cell baery. If the coin/buon cell baery is swallowed, it
can cause severe internal burns in just 2 hours and can lead to death.
3. Keep new and used baeries away from children.
4. If the baery compartment does not close securely, stop using the product and keep it away
from children.
5. If you think baeries might have been swallowed or placed inside any part of the body, seek
immediate medical aenon.
6. CAUTION: Risk of explosion if the baery is replaced by an incorrect type.
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v
7. Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
8. Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
9. Do not leave the baery in an extremely high temperature surrounding environment, which
may result in an explosion or the leakage of ammable liquid or gas.
10. Do not subject the baery to extremely low air pressure, which may result in an explosion or
the leakage of ammable liquid or gas.
11. Dispose of used baeries according to the instrucons
●
This equipment is not suitable for use in locaons where children are likely to be present.
●
This equipment is for use only with DS-K1T341 mounng plate, bracket. Use with other (carts,
stands, or carriers) may result in instability causing injury.
●
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Cauons:
●
No naked ame sources, such as lighted candles, should be placed on the equipment The USB
port of the equipment is used for connecng to a mouse, a keyboard, or a USB ash drive only.
●
The serial port of the equipment is used for debugging only.
●
Burned ngers when handling the back panel. Wait one-half hour aer switching o before
handling the parts.
●
Do not drop the device or subject it to physical shock, and do not expose it to high
electromagnesm radiaon. Avoid the equipment installaon on vibraons surface or places
subject to shock (ignorance can cause equipment damage).
●
Install the equipment according to the instrucons in this manual. To prevent injury, this
equipment must be securely aached to the oor/wall in accordance with the installaon
instrucons.
●
Do not place the device in extremely hot (refer to the specicaon of the device for the detailed
operang temperature), cold, dusty or damp locaons, and do not expose it to high
electromagnec radiaon.
●
The device cover for indoor use shall be kept from rain and moisture.
●
Exposing the equipment to direct sun light, low venlaon or heat source such as heater or
radiator is forbidden (ignorance can cause re danger).
●
Do not aim the device at the sun or extra bright places. A blooming or smear may occur
otherwise (which is not a malfuncon however), and aecng the endurance of sensor at the
same me.
●
Please use the provided glove when open up the device cover, avoid direct contact with the
device cover, because the acidic sweat of the ngers may erode the surface coang of the device
cover.
●
Please use a so and dry cloth when clean inside and outside surfaces of the device cover, do
not use alkaline detergents.
●
Please keep all wrappers aer unpack them for future use. In case of any failure occurred, you
need to return the device to the factory with the original wrapper. Transportaon without the
original wrapper may result in damage on the device and lead to addional costs.
Payment Terminal User Manual
vi
●
Improper use or replacement of the baery may result in hazard of explosion. Replace with the
same or equivalent type only. Dispose of used baeries according to the instrucons provided by
the baery manufacturer.
●
Biometric recognion products are not completely applicable to an-spoong environments. If
you require a higher security level, use mulple authencaon modes.
●
Indoor and outdoor use. If installing the device indoors, the device should be at least 2 meters
away from the light, and at least 3 meters away from the window or the door. If installing the
device outdoors, you should apply Silicone sealant among the cable wiring area to keep the
raindrop from entering.
●
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to
technical specicaons for detailed informaon.
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vii
Available Models
Product Name Model Wireless
Payment Terminal DS-K6301X-DT 13.56 MHz Card Presenng
Frequency, Wi-Fi, 2.4 G
DS-K6301X-T 13.56 MHz Card Presenng
Frequency, Wi-Fi, 2.4 G
DS-K6301X-Z 13.56 MHz Card Presenng
Frequency, Wi-Fi, 2.4 G
Payment Terminal User Manual
viii
Contents
Chapter 1 Overview .................................................................................................................... 1
1.1 Overview ................................................................................................................................ 1
1.2 Features ................................................................................................................................. 1
1.3 Appearance ............................................................................................................................ 1
Chapter 2 Installaon ................................................................................................................. 8
2.1 Installaon Environment ........................................................................................................ 8
2.2 Mount With Cylinder Bracket ................................................................................................ 8
2.2.1 Preparaon before Mounng with Bracket .................................................................. 8
2.2.2 Cylinder Bracket Mounng ........................................................................................... 9
2.3 Base Mounng ..................................................................................................................... 13
Chapter 3 Device Wiring ........................................................................................................... 15
3.1 Wire on Base ........................................................................................................................ 15
3.2 Wire with Turnsle ............................................................................................................... 15
Chapter 4 Acvaon ................................................................................................................. 17
4.1 Acvate via Device ............................................................................................................... 17
4.2 Acvate via Web Browser .................................................................................................... 19
4.3 Acvate via SADP ................................................................................................................. 19
Chapter 5 Quick Operaon ....................................................................................................... 21
5.1 Select Language ................................................................................................................... 21
5.2 Set Network Parameters ...................................................................................................... 22
5.3 Access to Plaorm ............................................................................................................... 23
5.4 Remote Operaon via APP ................................................................................................... 25
5.5 Privacy Sengs .................................................................................................................... 26
5.6 Add Operator ....................................................................................................................... 28
Chapter 6 Transacon ............................................................................................................... 31
Chapter 7 Operator Mode ......................................................................................................... 33
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7.1 Operator Login ..................................................................................................................... 33
7.2 Payment Sengs (Operator) ................................................................................................ 34
7.3 View Payment Stascs (Operator) ..................................................................................... 36
Chapter 8 Administrator Mode ................................................................................................. 38
8.1 Administrator Login ............................................................................................................. 38
8.2 Add Operator ....................................................................................................................... 39
8.3 View Consumer Informaon ................................................................................................ 41
8.4 Payment Sengs (Administrator) ........................................................................................ 42
8.5 View Payment Stascs (Administrator) .............................................................................. 45
8.6 Communicaon Sengs ...................................................................................................... 46
8.6.1 Set Wired Network Parameters .................................................................................. 47
8.6.2 Set Wi-Fi Parameters ................................................................................................... 48
8.6.3 Set Bluetooth .............................................................................................................. 51
8.6.4 Plaorm Access ........................................................................................................... 51
8.7 Basic Sengs ....................................................................................................................... 52
8.8 Set Biometric Parameters .................................................................................................... 54
8.9 Data Management ............................................................................................................... 55
8.9.1 Delete Data ................................................................................................................. 55
8.9.2 Export Data ................................................................................................................. 55
8.9.3 Import Data ................................................................................................................. 56
8.10 System Maintenance .......................................................................................................... 56
Chapter 9 Quick Operaon via Web Browser ............................................................................ 59
9.1 Language Sengs ................................................................................................................ 59
9.2 Time Sengs ........................................................................................................................ 59
9.3 Privacy Sengs .................................................................................................................... 60
Chapter 10 Operaon via Web Browser .................................................................................... 61
10.1 Login .................................................................................................................................. 61
10.2 Overview ............................................................................................................................ 61
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10.3 Check Transacon .............................................................................................................. 62
10.4 Search Event ...................................................................................................................... 62
10.5 Conguraon ..................................................................................................................... 63
10.5.1 View Device Informaon ........................................................................................... 63
10.5.2 Set Time .................................................................................................................... 63
10.5.3 Change Administrator's Password ............................................................................. 64
10.5.4 Online Users .............................................................................................................. 64
10.5.5 View Device Arming/Disarming Informaon ............................................................ 64
10.5.6 Network Sengs ....................................................................................................... 65
10.5.7 Set Video and Audio Parameters .............................................................................. 68
10.5.8 Set Image Parameters ............................................................................................... 70
10.5.9 Set Payment .............................................................................................................. 70
10.5.10 Set Authencaon Parameters ............................................................................... 72
10.5.11 Set Card Security ..................................................................................................... 72
10.5.12 Set Privacy Parameters ............................................................................................ 73
10.5.13 Set Biometric Parameters ....................................................................................... 74
10.5.14 Set Screen Sleep Time ............................................................................................. 76
10.5.15 Set Theme ............................................................................................................... 76
10.5.16 Set Payment Prompt ............................................................................................... 76
10.5.17 Customize Audio Content ....................................................................................... 77
10.5.18 Upgrade and Maintenance ..................................................................................... 78
10.5.19 Device Debugging ................................................................................................... 79
10.5.20 Log Query ................................................................................................................ 79
10.5.21 Cercate Management ......................................................................................... 79
10.5.22 View Open Source Soware Statement and Help ................................................... 81
Chapter 11 Operaon via HikCentral Professional ..................................................................... 82
11.1 Login .................................................................................................................................. 82
11.1.1 First Time Login ......................................................................................................... 82
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xi
11.1.2 Login via Web Client (Administrator) ........................................................................ 84
11.1.3 Login via Web Client (Employee) .............................................................................. 85
11.1.4 Change Password for Reset User .............................................................................. 86
11.1.5 Forgot Password ........................................................................................................ 87
11.2 Download Mobile Client .................................................................................................... 89
11.3 Web Control ....................................................................................................................... 89
11.4 Home Page Overview ......................................................................................................... 89
11.4.1 Customize Navigaon Bar ......................................................................................... 93
11.4.2 View Digital Dashboard ............................................................................................. 95
11.4.3 Customize Preset Workbench ................................................................................... 96
11.4.4 Customize Personal Workbench ............................................................................... 97
11.5 Geng Started ................................................................................................................... 97
11.6 License Management ......................................................................................................... 98
11.6.1 Acvate License - Online ........................................................................................... 99
11.6.2 Acvate License - Oine ......................................................................................... 100
11.6.3 Update License - Online .......................................................................................... 103
11.6.4 Update License - Oine .......................................................................................... 104
11.6.5 Deacvate License - Online ..................................................................................... 106
11.6.6 Deacvate License - Oine ..................................................................................... 107
11.6.7 View License Details ................................................................................................ 109
11.6.8 Set SSP Expiraon Prompt ...................................................................................... 112
11.7 Consumpon Management ............................................................................................. 112
11.7.1 Flow Chart of Consumpon Management .............................................................. 113
11.7.2 Congure Consumpon Parameters ....................................................................... 115
11.7.3 Manage Merchants ................................................................................................. 119
11.7.4 Add a Consumpon Rule ........................................................................................ 119
11.7.5 Manage Consumpon Permissions ......................................................................... 120
11.7.6 Search for Consumpon Records ............................................................................ 127
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11.7.7 Manage Consumpon Report ................................................................................. 128
Appendix A. Tips When Collecng/Comparing Face Picture .................................................... 133
Appendix B. Tips for Installaon Environment ........................................................................ 134
Appendix C. Dimension .......................................................................................................... 135
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xiii
Chapter 1 Overview
1.1 Overview
Payment terminal is a kind of face recognion terminal for payment that supports payment via
face, card, etc., which is mainly applied in department stores, canteens, companies, schools, and
other situaons.
1.2 Features
●
Supports payment via card, and face.
●
Supports custom payment prompt.
●
Supports various payment modes, including unxed amount (supported by dual screen device),
xed amount mode and me count mode.
●
Supports detecng IP conict.
●
Supports max. 500,000 payment records and 100,000 user informaon.
●
Supports circulated storage of payment records.
●
Supports conguraon via local device, HikCentral Professional (HCP) and Web.
●
Supports communicaon via ISAPI.
●
Supports me correcon via NTP.
1.3 Appearance
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1
Device on Turnsle Descripon
Figure 1-1 Device on Turnsle
Table 1-1 Descripon of Device on Turnsle
No. Descripon
1 IR Light
2 IR Light
3 Camera
4 Touch Screen
5 Card Presenng Area
6 Type C interface
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Device on Base (Single Screen)
Figure 1-2 Device on Base (Single Screen)
Table 1-2 Descripon of Device on Base (Single Screen)
No. Descripon
1 IR Light
2 IR Light
3 Camera
4 Touch Screen
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No. Descripon
5 Card Presenng Area
6 Type C Interface
Note
●
The interface can be a debugging port.
●
By using a Type C to Type A cable, you can import/export data
via the Type C interface with USB ash drive.
7 QR Code Recognion Area (Reserved)
8 Power Switch
9 Network Interface
10 Reserved
11 12 VDC Input
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Device on Base (Dual Screen)
Figure 1-3 Device on Base (Dual Screen)
Table 1-3 Descripon of Device on Base (Single Screen)
No. Descripon
1 IR Light
2 IR Light
3 Camera
4 Touch Screen
5 Card Presenng Area
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No. Descripon
6 Type C Interface
Note
●
The interface can be a debugging port.
●
By using a Type C to Type A cable, you can import/export data
via the Type C interface with USB ash drive.
7 Sub Screen
8 Keypad
9 QR Code Recognion Area (Reserved)
10 Power Switch
11 Network Interface
12 Reserved
13 12 VDC Input
Keypad Descripon
Note
Only dual screen device supports keypad.
Figure 1-4 Keypad
1 to 9
Number buon.
Plus buon.
Cancel
Cancel the operaon.
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6
Back
Press once to delete one number.
Refund
The funcon is reserved.
Menu
Enter the funcon page. You can view the transacon record and stascs. Use up and down
buon to scroll. Press Conrm to make conrmaon.
Conrm
Press the buon to conrm the payment amount.
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7
Chapter 2 Installaon
2.1 Installaon Environment
●
Avoid backlight, direct sunlight, and indirect sunlight.
●
For beer recognion, there should be light source in or near the installaon environment.
●
The minimum bearing weight of the wall or other places should be 3 mes heavier than the
device weight.
●
There shall be no strong reecve objects (such as glass doors/walls, stainless steel objects,
acrylic and other glossy plascs, lacquer, ceramic les, etc.) within 1 m of the eld of view of the
device.
●
Avoid device reecon.
●
Face recognion distance shall be greater than 30 cm.
●
Keep the camera clean.
Note
For details about installaon environment, see Tips for Installaon Environment.
2.2 Mount With Cylinder Bracket
2.2.1 Preparaon before Mounng with Bracket
Make sure you have drilled holes on the turnsle. If not, follow the steps below to drill holes.
Steps
1.
Use 4 screws (M3 or M4), secured by ange nuts, to install the reinforcing board on the inner
surface of the turnsle.
Note
The distance between the turnsle and the edge should be no longer than 10 mm.
2.
Drill holes on the turnsle's inner surface according to the gure displayed below. And install
water-proof nut.
Note
Solder aer pressing rivets to avoid water from entering.
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Figure 2-1 Drill Holes on Turnsle
3.
Solder the other four holes, polish the surface, and implement wire drawing.
4.
Solder circular tubes on the turnsle’s inner surface to avoid water from entering.
2.2.2 Cylinder Bracket Mounng
Steps
1.
Adjust the bracket angle.
1) Remove 3 screws.
2) Rotate the device sucure panel to 180° and install the 3 screws back to the bracket.
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9
Figure 2-2 Adjust Angle
2.
Route all cables through the cable hole on the turnsle. Align the holes on the bracket with
those on the turnsle. Secure the bracket on the turnsle with 4 supplied screws (SC-OM6×12-
H-SUS).
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10
Figure 2-3 Secure Bracket
3.
Secure the mounng plate on the bracket with 4 supplied screws (SC-K1M4X6-SUS).
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11
Figure 2-4 Install Mounng Plate
4.
Route all cables with the terminal and hang the device on the mounng plate from top to
boom in a vercal direcon, and secure the device with 1 supplied screw (SC-KM3X8-T10-SUS-
NL).
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12
Figure 2-5 Install Device
2.3 Base Mounng
Steps
1.
Place the device in a proper place.
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13
Figure 2-6 Base Mounng
2.
Plug the power cable into the power input interface. Aer powering on, the device will enter the
main interface.
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14
Chapter 3 Device Wiring
3.1 Wire on Base
If the device can place on the base, you can follow the instrucons to wire.
Figure 3-1 Wire on Base
3.2 Wire with Turnsle
If the device should install on the turnsle, you can follow the instrucons to wire.
Payment Terminal User Manual
15
Figure 3-2 Wiring with Turnsle
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16
Chapter 4 Acvaon
You should acvate the device before the rst login. Aer powering on the device, the system will
switch to Device Acvaon page.
Acvaon via the device, SADP tool and the client soware are supported.
The default values of the device are as follows:
●
The default IP address: 192.0.0.64
●
The default port No.: 8000
●
The default user name: admin
4.1 Acvate via Device
If the device is not acvated, you can acvate the device aer it is powered on.
On the Acvate Device page, create a password and conrm the password. Tap Acvate and the
device will acvated.
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17
Figure 4-1 Acvaon Page
Cauon
The password strength of the device can be automacally checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case leers, lower case leers, numbers, and special
characters) in order to increase the security of your product. And we recommend you change your
password regularly, especially in the high security system, changing the password monthly or
weekly can beer protect your product.
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18
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
Note
Characters containing admin and nimda are not supported to be set as acvaon password.
4.2 Acvate via Web Browser
You can acvate the device via the web browser.
Steps
1.
Enter the device default IP address (192.0.0.64) in the address bar of the web browser, and press
Enter.
Note
Make sure the device IP address and the computer's should be in the same IP segment.
2.
Create a new password (admin password) and conrm the password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
Note
Characters containing admin and nimda are not supported to be set as acvaon password.
3.
Click Acvate.
4.
Edit the device IP address. You can edit the IP address via the SADP tool, the device, and the
client soware.
4.3 Acvate via SADP
SADP is a tool to detect, acvate and modify the IP address of the device over the LAN.
Before You Start
●
Get the SADP soware from the supplied disk or the ocial website
hp://
www.hikvision.com/en/ , and install the SADP according to the prompts.
●
The device and the PC that runs the SADP tool should be within the same subnet.
The following steps show how to acvate a device and modify its IP address. For batch acvaon
and IP addresses modicaon, refer to User Manual of SADP for details.
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Steps
1.
Run the SADP soware and search the online devices.
2.
Find and select your device in online device list.
3.
Input new password (admin password) and conrm the password.
Cauon
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case leers, lower case
leers, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
Note
Characters containing admin and nimda are not supported to be set as acvaon password.
4.
Click Acvate to start acvaon.
Status of the device becomes Acve aer successful acvaon.
5.
Modify IP address of the device.
1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP
address manually or checking Enable DHCP.
3) Input the admin password and click Modify to acvate your IP address modicaon.
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Chapter 5 Quick Operaon
5.1 Select Language
Aer acvaon, you should select a language.
Steps
1.
Select a language according to the actual needs.
Figure 5-1 Select Language
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2.
Click Next.
5.2 Set Network Parameters
Set the network as wired network or wireless network.
Steps
1.
Select Wired Network or Wireless and set the device network parameters.
Wired Network
Note
Make sure the device has connected to a network.
If enable DHCP, the system will assign the IP address and other parameters automacally.
If disable DHCP, you should set the IP address, the subnet mask, and the gateway.
Wireless
Select a Wi-Fi and enter the Wi-Fi's password to get connected.
Note
Disconnect the wired network before connecng a Wi-Fi.
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Figure 5-2 Select Network
2.
Tap Next.
3.
Oponal: Tap Skip to skip network sengs.
5.3 Access to Plaorm
Enable the funcon and the device can communicate via Hik-Connect. You can add the device to
Hik-Connect mobile client and so on.
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Steps
1.
Enable Hik-Connect.
Figure 5-3 Access to Hik-Connect
2.
Set the server IP and create a vericaon code.
Note
You should use the vericaon code when you adding the device to the plaorm.
3.
Tap Next.
4.
Oponal: Tap Skip to skip the step.
5.
Oponal: Tap Previous to go to the previous page.
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Note
If you tap Previous to return to the Wi-Fi conguraon page, you need to tap the connected Wi-
Fi or connect another Wi-Fi to enter the plaorm page again.
5.4 Remote Operaon via APP
You can add the device to the mobile client for remote operaon.
Download Hik-Connect to your mobile client and run the APP. Scan the QR Code in the following
picture to add the device to your mobile client for remote operaon.
Follow the instrucon in your mobile client to add the device. And tap Next.
Or tap Previous to go to the previous page.
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Figure 5-4 Operate Remotely via APP
5.5 Privacy Sengs
For personal privacy safety, you should set the privacy parameters, including the picture uploading
and storage.
Check the privacy items according to your actual needs.
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Figure 5-5 Privacy Security Sengs
Note
By default, all items are selected.
Save Registered Face Picture
The registered face picture will be saved to the system.
Save Pic. When Auth. (Save Captured Picture When Authencang)
The captured face pictures when authencang will be saved to the system.
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Upload Pic. When Auth. (Upload Captured Picture When Authencang)
The captured face pictures when authencang will be uploaded to the plaorm automacally.
Tap Next to complete the sengs.
Or tap Previous to go to the previous page.
5.6 Add Operator
You should add an operator to manage the device parameters.
Steps
1.
Oponal: Tap Skip to skip adding operator if required.
2.
Oponal: Change the employee ID.
3.
Enter the operator’s name
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Figure 5-6 Add Operator Page
4.
Tap Next.
5.
Select a credenal to add.
Note
Up to one credenal should be added.
-
: Face forward at the camera. Make sure the face is in the face recognion area. Tap to
capture and tap √ to conrm.
-
: Enter the card No. or present card on the card presenng area. Tap OK.
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6.
Tap OK.
You will enter the authencaon page.
7.
Tap Previous to go to the previous page.
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Chapter 6 Transacon
Online Transacon
Figure 6-1 Transacon Page
Transacon via Card
Scene1: The operator enter the number on the keypad (dual screen device supported) and press
Conrm. The consumers present card on card presenng area to pay. The device captures and
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31
uploads pictures to the plaorm automacally. If the device works with other peripheral
turnsles, the gate will be automacally opened.
Scene 2: If the payment mode is xed amount/mes, the consumers can authencate via card
to transact. The device automacally uploads authencaon pictures to the plaorm. If the
device works with other peripheral turnsles, the gate will be automacally opened.
Note
For details about sengs the payment mode, see Payment Sengs (Operator) or Payment
Sengs (Administrator) .
Transacon via Face
Scene 1: The operator enter the number on the keypad (dual screen device supported) and
press Conrm. Consumers authencate via face. The device automacally uploads
authencaon pictures to the plaorm. If the device works with other peripheral turnsles, the
gate will be automacally opened.
Scene 2: If the payment mode is xed amount/mes, the consumers can authencate via face
to transact. The device automacally uploads authencaon pictures to the plaorm. If the
device works with other peripheral turnsles, the gate will be automacally opened.
Note
For details about sengs the payment mode, see Payment Sengs (Operator) or Payment
Sengs (Administrator) .
Note
●
Aer payment via face, you need to tap Conrm or Cancel. If you have no operaon in 20s, the
transacon will be canceled. You can tap Cancel to directly cancel the transacon. The prompt
for failed transacon will be triggered aer the prompt is set.
●
Aer the successful payment, if the device works with other peripheral turnsles, the gate will
be automacally opened.
●
Aer payment via card, the device will capture pictures and upload them to the plaorm; Aer
payment via face, the captured picture will be uploaded to the plaorm.
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Chapter 7 Operator Mode
7.1 Operator Login
Operator can login the device and congure the payment parameters and view stascs.
Before You Start
You need to add an operator before operaon. For details, see Add Operator
Steps
1.
Long tap the inial page for 3 s and slide to the le/right by following the gesture.
2.
Tap Operator
3.
Authencate via face or card to enter the menu page of operator.
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Figure 7-1 Operator Menu
4.
Oponal: Tap and you can exit the admin login page.
7.2 Payment Sengs (Operator)
You can set the payment mode and other payment related parameters.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select Operator,
enter the password to login the menu page. Tap Payment Sengs to enter the conguraon page.
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Figure 7-2 Payment Sengs
Payment Mode
Current Mode
Unxed Amount
You can set Payment Mode as Unxed Amount if the payment amount varies. Set Upper
Limit of the amount.
Max. Amount
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By default, the Max. amount is 999,999.99.
Custom Amount
You can set a Max. amount of upper limit.
Fixed Amount
If every payment requires the same amount of money, you can set Payment Mode as
Fixed Amount. Fixed Amount should be set for each payment between 0.00 to
999,999.99. 0 means no limits.
Enable Show Fixed Amount, the amount will be displayed during the payment.
Fixed Times
Pay once when use xed mes payment mode.
When the me reaches the upper limit, the system will issue prompt.
Start Payment Manually
If you select payment mode as Fixed Amount, and if you enable the funcon. You should tap
Pay on the inial page before payment. Or the system will enter the authencaon page
automacally.
Insucient Balance Prompt
If you enable the funcon, the system will pop up a prompt if the consumer's balance is not
enough. You should set the balance threshold to complete the sengs.
Result Display Duraon
You can set the duraon of the payment result.
7.3 View Payment Stascs (Operator)
You can view the payment records via the main device or the keypad (if supported), including Total
Payment Times, Total Refund Times (reserved), Total Payment Amount, and Total Refund Account
(reserved).
Operaon via Main Device
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select Operator,
and enter the password to login the menu page. Tap Stascs to enter the conguraon page.
The device supports checking stascs within today, last 7 days, last 30 days, and custom.
If select Custom, you should set the Start Time and End Time of the records.
Aer sengs the records duraon, you can view Total Payment Times, Total Refund Times, Total
Payment Amount, and Total Refund Account.
Note
●
Due to oine records, payment stascs will be subject to data from server (client or plaorm).
●
The refund funcon is reserved.
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Figure 7-3 Payment Stascs
Operaon via Keypad
If the device supports keypad operaon, you can view the transacon record an stascs on the
keypad screen.
Press Menu on the keypad. Press or to select Transacon Record or Stascs. Press
Conrm to enter the page. You can view the transacon details and stascs.
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Chapter 8 Administrator Mode
8.1 Administrator Login
If you have added an administrator for the device, the administrator can login the device for device
conguraon.
Steps
1.
Long tap on the inial page for 3 s and slide to the le/right by following the gesture to enter
the page.
2.
Tap Administrator on the select role page.
3.
Enter the device acvaon password and tap OK to enter the administrator's menu page.
Note
The device will be locked for 30 minutes aer 5 failed password aempts.
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Figure 8-1 Home Page
4.
Oponal: Tap and you can exit the admin login page.
8.2 Add Operator
The operator can log in the device and congure the payment parameters and view stascs.
Steps
1.
Long tap on the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator and enter the acvaon password to enter the device menu page.
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39
2.
Tap User → + to enter the Add User page.
Figure 8-2 Add User
3.
View the user role, change the employee No. (if needed), create a name for the operator.
Note
●
Numbers, upper case leers, lower case leers, and special characters are allowed in the
name.
●
Up to 32 characters are allowed in the name.
4.
Oponal: Add a face picture, or cards for the operator.
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Note
●
For details about ps of adding a face picture, see Tips When Collecng/Comparing Face
Picture .
5.
Tap to save the sengs.
8.3 View Consumer Informaon
You can view consumer informaon by searching the ID, name or card No.
You should use HikCentral Professional (HCP) to add consumers. For details, see Operaon via
HikCentral Professional
Long tap on the inial page for 3 s and slide to the le/right by following the gesture. Tap
Administrator and enter the acvaon password to enter the device home page. Tap Consumer.
Enter consumer's ID, name, or card No. in the search box to view consumer informaon.
Note
Consumer informaon can be viewed here aer the informaon is imported to the HCP plaorm.
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Figure 8-3 View Consumer
8.4 Payment Sengs (Administrator)
You can set the payment mode, payment currency, payment parameters, and refund parameters
(reserved).
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Tap
Administrator, and enter the acvaon password to enter home page. Tap Payment to enter the
conguraon page.
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Figure 8-4 Payment Sengs
Payment Mode
Current Mode
Unxed Amount
You can set Payment Mode as Unxed Amount if the payment amount varies. Set Upper
Limit of Single Payment of the amount.
Max. Amount
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43
By default, the Max. amount is 999,999.99.
Custom Amount
You can set a Max. amount of upper limit.
Fixed Amount
If every payment requires the same amount of money, you can set Payment Mode as
Fixed Amount. Fixed Amount should be set for each payment between 0.00 to
999,999.99. 0 means no limits.
Enable Show Fixed Amount, the amount will be displayed during the payment.
Fixed Times
Pay once when use xed mes payment mode.
When the me reaches the upper limit, the system will issue prompt.
Currency
View the currency type. By default, it is US dollar.
You can set the currency via HikCentral Professional (HCP). For details, see Operaon via
HikCentral Professional .
Start Payment Manually
If you select payment mode as Fixed Amount, and if you enable the funcon. You should tap
Pay on the inial page before payment. Or the system will enter the authencaon page
automacally.
User Payment Check
Aer enabling, you need to tap Conrm to nish the payment when using face authencaon.
Lock Aer Restart
Aer enabling, if reboong the device, the device will be locked. You should enter the acvaon
password to unlock the device.
Show Discount
The discount informaon will be displayed on the payment page.
Show Balance
The balance will be displayed on the payment page.
Insucient Balance Prompt
If you enable the funcon, the system will pop up a prompt if the consumer's balance is not
enough. You should set the balance threshold to complete the sengs.
Refund Password
The funcon is reserved.
Result Display Duraon
You can set the duraon of the payment result.
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8.5 View Payment Stascs (Administrator)
You can view the payment records via the main device or the keypad (if supported), including Total
Payment Times, Total Refund Times (reserved), Total Payment Amount, and Total Refund Account
(reserved).
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to login the menu page. Tap Stascs to enter the
conguraon page.
The device supports checking stascs within today, last 7 days, last 30 days, and custom.
If select Custom, you should set the Start Time and End Time of the records.
Aer sengs the records duraon, you can view Total Payment Times, Total Refund Times, Total
Payment Amount, and Total Refund Account.
●
Due to oine records, payment stascs will be subject to data from server (client or plaorm).
●
The refund funcon is reserved.
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Figure 8-5 Payment Stascs
8.6 Communicaon Sengs
You can set the wired network, the Wi-Fi parameter, the bluetooth parameters, and access to Hik-
Connect on the communicaon sengs page.
You can set the wired network, the Wi-Fi parameter, the bluetooth parameters, and access to
Guarding Vision on the communicaon sengs page.
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8.6.1 Set Wired Network Parameters
You can set the device wired network parameters, including the IP address, the subnet mask, the
gateway, and the DNS parameters.
Steps
1.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to enter the menu page.
2.
Tap Communicaon on the menu page to enter the Communicaon page.
Figure 8-6 Communicaon Page
3.
On the Communicaon page, tap Wired Network.
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Figure 8-7 Wired Network Sengs
4.
Set IP Address, subnet Mask, gateway, and DNS.
-
Enable DHCP, and the system will assign IP address, subnet mask, gateway, DNS parameters
automacally.
-
Disable DHCP, and you should set the IP address, subnet mask, gateway, and DNS parameters
manually.
Note
The device's IP address and the computer IP address should be in the same IP segment.
8.6.2 Set Wi-Fi Parameters
You can enable the Wi-Fi funcon and set the Wi-Fi related parameters.
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Steps
Note
●
The funcon should be supported by the device.
●
If you want to use the Wi-Fi funcon, you should disconnect the wired network cable.
1.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to enter the menu page.
2.
Tap Communicaon on the menu page to enter the Communicaon page.
Figure 8-8 Communicaon Page
3.
On the Communicaon page, tap Wi-Fi.
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Figure 8-9 Wi-Fi Sengs
4.
Enable the Wi-Fi funcon.
5.
Select a Wi-Fi from the list, and enter the Wi-Fi's password. Tap OK.
Note
Only 8 to 63 digits, leers, and special characters are allowed in the password.
6.
Oponal: Tap the connected Wi-Fi, and set the Wi-Fi's parameters. Tap to save the sengs
and go back to the Wi-Fi page.
-
By default, DHCP is enable. The system will allocate the IP address, the subnet mask, the
gateway, and the DNS parameters automacally.
-
If disable DHCP, you should enter the IP address, the subnet mask, the gateway, and the DNS
parameters manually.
-
Tap the connected Wi-Fi, and tap Forgot This Network and tap OK to disconnect with and
forgot the Wi-Fi.
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8.6.3 Set Bluetooth
If the environment is noisy, you can connect an external bluetooth loudspeaker to enhance the
prompt volume.
Note
The external bluetooth loudspeaker should be purchased by yourself.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to enter the menu page. Tap Communicaon on the menu
page to enter the Communicaon page.
Figure 8-10 Communicaon Page
On the Communicaon page, tap Bluetooth.
Select a bluetooth from the list to pair.
Aer pairing completed. The Device's sound will be played via the bluetooth loudspeaker.
8.6.4 Plaorm Access
You can change the device vericaon code before you add the device to the Hik-Connect mobile
client.
Before You Start
Make sure your device has connected to a network.
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Steps
1.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to enter the menu page.
2.
Tap Communicaon on the menu page to enter the Communicaon page.
Figure 8-11 Communicaon Page
3.
On the Communicaon page, tap Hik-Connect.
4.
Enable Hik-Connect
5.
Create the Vericaon Code, and you need to enter the vericaon code when you manage the
devices via Hik-Connect mobile client.
8.7 Basic Sengs
You can set the device sound, me, card, wake-up distance, language, IR light parameters.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to enter the menu page. Tap Basic on the menu page to
enter the Basic page.
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Figure 8-12 Basic Page
Sound Sengs
You can enable/disable the voice prompt funcon. If enabling the funcon, you can set payment
result voice prompt, custom prompt for successful/failed payment, and the voice volume.
Payment Result Voice Prompt
If enabling the funcon, a result voice prompt will be played when the payment is
completed.
Custom Prompt for Successful/Failed Payment
Enter the successful or failed text and the text will be changed to voice prompt, which will be
played when the payment is successful or failed.
Voice Volume
Drag the block to control the voice volume.
Note
You can set the voice volume between 0 and 10. 0 means silent.
Time Sengs
Set the device me, date, date format, and me zone.
Card Sengs
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Enable/disable M1 card, NFC card, DESFire card, and FeliCa card. Aer enabling the cards,
consumer can use those cards during the payment.
M1 Card Encrypon Reading
M1 card encrypon can improve the security level of authencaon.
DESFire Card Content Reading
If enabling the item, the system will read the DESFire card content when authencaon.
Wake-Up Distance
Select a distance, and the device inial page will be lightened up when a person within the
congured distance.
Select Language
Change a language. The new language will be applied immediately aer the new language
sengs is saved.
IR Light
Set the IR light brightness by dragging the block.
8.8 Set Biometric Parameters
You can customize the face parameters to improve the face recognion performance. The
congurable parameters includes face liveness level, face recognion interval, authencaon
interval, wide dynamic range, face 1:N security level, and mask sengs.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to enter the menu page. Tap Biometrics on the menu page
to enter the Biometrics page.
Face Liveness Level
Aer enabling face liveness funcon, you can set the matching security level when performing
live face authencaon.
Face Recognion Interval
The me interval between two connuous face recognions when authencang.
Note
You can input the number from 1 to 10.
Authencaon Interval
Set the device's authencaon interval of the same person when authencang.
Wide Dynamic Range
It is suggested to enable the WDR funcon if installing the device outdoors.
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When there are both very bright and very dark areas simultaneously in the view, you can enable
the WDR funcon to balance the brightness of the whole image and provide clear images with
details.
Make Sengs
Aer enabling the mask detecon fucnon, the system will recognize the captured face with
mask picture. You can set face with mask 1:N security level and the strategy.
Face with Mask 1:N Security Level
Drag the block to set the face with mask 1:N security level.
Strategy
None
If the person do not wear a face mask when authencang, the device will not prompt a
nocaon.
Must Wear
If the person do not wear a face mask when authencang, the device prompts a
nocaon and the door keeps closed.
8.9 Data Management
You can delete data, import data, and export data.
8.9.1 Delete Data
Delete consumer data.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to enter the menu page. Tap Data on the menu page to
enter the Data page.
Tap Data → Delete Data → Consumer Data . All consumer's data added in the device will be
deleted.
8.9.2 Export Data
Steps
1.
Plug a USB ash drive in the device.
2.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to enter the menu page. Tap Data on the menu page to
enter the Data page.
3.
Tap Export Data.
4.
Oponal: Create a password for exporng. When you import those data to another device, you
should enter the password.
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Note
●
The supported USB ash drive format is DB.
●
The system supports the USB ash drive with the storage of 1 G to 32 G. Make sure the free
space of the USB ash drive is more than 512 M.
●
The exported user data is a DB le, which cannot be edited.
8.9.3 Import Data
Steps
1.
Plug a USB ash drive in the device.
2.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to enter the menu page. Tap Data on the menu page to
enter the Data page.
3.
Tap Import Data.
4.
Enter the password you created when exported the data. If you do not create a password when
you exported the data, leave a blank in the input box and tap OK.
Note
●
If you want to transfer all user informaon from one device (Device A) to another (Device B),
you should export the informaon from Device A to the USB ash drive and then import from
the USB ash drive to Device B. In this case, you should import the user data before imporng
the prole photo.
●
The supported USB ash drive format is FAT32.
●
The imported pictures should be saved in the folder (named enroll_pic) of the root directory
and the picture's name should be follow the rule below:
Card No._Name_Department_Employee ID_Gender.jpg
●
If the folder enroll_pic cannot save all imported pictures, you can create another folders,
named enroll_pic1, enroll_pic2, enroll_pic3, enroll_pic4, under the root directory.
●
The employee ID should be less than 32 characters. It can be a combinaon of lower leers,
upper leers, and numbers. It should not be duplicated, and should not start with 0.
8.10 System Maintenance
You can view the system informaon and the capacity. You can also upgrade the device, restore to
factory sengs, restore to default sengs, and reboot the device.
Long tap the inial page for 3 s and slide to the le/right by following the gesture. Select
Administrator, and enter the password to enter the menu page. Tap Maintenance on the menu
page to enter the Maintenance page.
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Figure 8-13 Maintenance Page
System Informaon
You can view the device model, serial No., versions, address, producon data, and license.
Hold the ? on the upper-right corner of the page and enter the password to view the version of
the device.
Note
The page may vary according to dierent device models. Refers to the actual page for details.
Capacity
You can view the capacity of users, transacons, operators, face pictures, cards, and events.
Upgrade
You can view the current version and upgrade the device.
Online Update
If the device has been connected to Hik-Connect and network, when there is a new
installaon package in Hik-Connect, you can tap Device Upgrade → Online Update to
upgrade the device system.
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Update via USB
Plug the USB ash drive in the device USB interface. Tap Device Upgrade → Update via USB ,
and the device will read the digicap.dav le in the USB ash drive to start upgrading.
User Manual
Scan the QR code to view the user manual.
Restore to Factory Sengs
All parameters will be restored to the factory sengs. The system will reboot to take eect.
Restore to Default Sengs
All parameters, except for the communicaon sengs, remotely imported user informaon, will
be restored to the default sengs. The system will reboot to take eect.
Restart
Restart the device.
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Chapter 9 Quick Operaon via Web Browser
9.1 Language Sengs
You can select a language for the device system.
Click in the top right of the web page to enter the Device Language Sengs page. You can
select a language for the device system from the drop-down list.
By default, the system language is English.
Click Next to complete the sengs.
9.2 Time Sengs
Figure 9-1 Set Time and DST
Click in the top right of the web page to enter the wizard page. Aer seng device language,
you can click Next to enter the Time Sengs page.
Time Zone
Select the device located me zone from the drop-down list.
Time Sync.
NTP
You should set the NTP server's IP address, port No., and interval.
Manual
By default, the device me should be synchronized manually. You can set the device me
manually or check Sync. with Computer Time to synchronize the device me with the
computer's me.
Server Address/NTP Port/Interval
You can set the server address, NTP port, and interval.
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Click Next to save the sengs and go to the next parameter. Or click Skip to skip me sengs.
9.3 Privacy Sengs
Set the picture uploading and storage parameters.
Click in the top right of the web page to enter the wizard page. Aer seng device language,
me and environment, you can click Next to enter the Privacy Sengs page.
Picture Uploading and Storage
Save Picture When Auth.
Save picture when authencang automacally.
Upload Picture When Auth.
Upload the pictures when authencang to the plaorm automacally.
Save Registered Picture
The registered face picture will be saved to the system if you enable the funcon.
Click Complete to save the sengs and go to the next parameters. Or click Skip to skip privacy
sengs.
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Chapter 10 Operaon via Web Browser
10.1 Login
You can login via the web browser or the remote conguraon of the client soware.
Note
Make sure the device is acvated. For detailed informaon about acvaon, see Acvate via Web
Browser .
Enter the device IP address in the address bar of the web browser and press Enter to enter the
login page.
Enter the device user name and the password. Click Login.
10.2 Overview
You can view the transacon stascs, set payment mode, view network status, basic informaon,
and device capacity.
Figure 10-1 Overview Page
Funcon Descripons:
Stascs
Click Month, Week, or Dayme to view the stascs.
Click Payment Amount Stascs, Payment Times Stascs to view dierent chats.
Quick Start
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Click Payment Mode to quick enter the payment mode sengs page to congure. For details,
see Set Payment .
Network Status
View the device network connecon type and status.
Basic Informaon
You can view the device model, serial No., and rmware version.
Device Capacity
You can view the person (operator), face, card, consumer, and event capacity.
View More
You can click View More to view the device name, device No., language, model, serial No.,
version, number of channels, IO input, IO output, lock, alarm input, alarm output, and device
capacity, etc.
10.3 Check Transacon
You can search and view transacon records of dierent operators, including transacon type,
payment mode, transacon amount, balance aer payment, payment/remaining aempts,
transacon center, etc.
Click Check Transacon to enter the interface.
Enter Employee ID and Card No., check lter type, select the currency type, set Start Time, and
End Time according to actual needs, and click Search. All transacon records will be listed,
including transacon type, payment mode, transacon amount, balance aer payment, payment/
remaining aempts, transacon center, etc.
Note
Due to the existence of oine transacon records, payment stascs are subject to the server
(client or web) data.
10.4 Search Event
Click Event Search to enter the Search page.
Enter the search condions, including the event type, the employee ID, the name, the card No., the
start me, and the end me, and click Search.
The results will be displayed on the right panel.
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10.5 Conguraon
10.5.1 View Device Informaon
View the device name, language, model, serial No., version, number of camera, and device
capacity.
Click Conguraon → System → System Sengs → Basic Informaon to enter the conguraon
page.
You can view and edit the device name and the device language.
You can also view the device model, serial No., version, number of camera, and device capacity.
10.5.2 Set Time
Set the device's me zone, synchronizaon mode, server address, NTP port, and interval.
Click Conguraon → System → System Sengs → Time Sengs .
Figure 10-2 Time Sengs
Click Save to save the sengs aer the conguraon.
Device Time
View the current device me.
Time Zone
Select the device located me zone from the drop-down list.
Time Synchronizaon Mode
NTP
You should set the NTP server's IP address, port No., and interval.
Manual
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By default, the device me should be synchronized manually. You can set the device me
manually or check Sync. with Computer Time to synchronize the device me with the
computer's me.
Server Address Type/Server Address/NTP Port/Interval
You can set the server address type, server address, NTP port, and interval.
10.5.3 Change Administrator's Password
Steps
1.
Click Conguraon → System → User Management .
2.
Click .
3.
Enter the old password and create a new password.
4.
Conrm the new password.
5.
Click Save.
Cauon
The password strength of the device can be automacally checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case leers, lower case leers, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
10.5.4 Online Users
The informaon of users logging into the device is shown.
Go to Conguraon → System → User Management → Online Users to view the list of online
users.
10.5.5 View Device Arming/Disarming Informaon
View device arming type and arming IP address.
Go to Conguraon → User Management → Arming/Disarming Informaon .
You can view the device arming/disarming informaon. Click Refresh to refresh the page.
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10.5.6 Network Sengs
Set TCP/IP, Wi-Fi parameters, bluetooth, HTTP, HTTPS, RTSP, and plaorm access.
Set Basic Network Parameters
Click Conguraon → Network → Network Sengs → TCP/IP .
Figure 10-3 TCP/IP Sengs Page
Set the parameters and click Save to save the sengs.
NIC Type
Select a NIC type from the drop-down list. By default, it is Auto.
DHCP
If uncheck the funcon, you should set the IPv4 address, IPv4 subnet mask, IPv4 default
gateway, Mac address, and MTU.
If you check the funcon, the system will allocate the IPv4 address, IPv4 subnet mask, the IPv4
default gateway automacally.
DNS Server
Set the preferred DNS server and the Alternate DNS server according to your actual need.
Set Wi-Fi Parameters
Set the Wi-Fi parameters for device wireless connecon.
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Steps
Note
The funcon should be supported by the device.
1.
Click Conguraon → Network → Network Sengs → Wi-Fi .
Figure 10-4 Wi-Fi Sengs Page
2.
Check Wi-Fi.
3.
Select a Wi-Fi
-
Click
of a Wi-Fi in the list and enter the Wi-Fi password.
-
Click Manual Add and enter a Wi-Fi's name (SSID), security mode, password (WPA). Click OK.
4.
Oponal: Set the WLAN parameters.
1) Set the IP address, subnet mask, and default gateway. Or enable DHCP and the system will
allocate the IP address, subnet mask, default gateway, and DNS server automacally.
5.
Click Save.
Bluetooth Sengs
You can enable bluetooth funcon.
Click Conguraon → Network → Network Sengs → Bluetooth .
Open
Enable Open to enable the bluetooth funcon.
Device Name
You can edit the device name connected to the bluetooth.
Connecon Status
You can view the connecon status.
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Set Port Parameters
Set the HTTP, HTTPS, HTTP Listening, RTSP and Server port parameters.
Click Conguraon → Network → Network Service → HTTP(S) .
HTTP
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is modied to 81, you need to enter hp://192.0.0.65:81 in the browser for login.
HTTPS
Set the HTTPS for accessing the browser. Cercate is required when accessing.
HTTP Listening
The device can send alarm informaon to the event alarm IP address or domain name via HTTP
protocol/HTTPS protocol. Edit the event alarm IP address or domain name, URL, port, and
protocol.
You can also click Default to reset the HTTP parameters.
Note
The event alarm IP address or domain name should support the HTTP protocol/HTTPS protocol
to receive the alarm informaon.
RTSP
Click Conguraon → Network → Network Service → RTSP .
It refers to the port of real-me streaming protocol.
Plaorm Access
Plaorm access provides you an opon to manage the devices via plaorm.
Steps
1.
Click Conguraon → Network → Device Access → Hik-Connect to enter the sengs page.
Note
Hik-Connect is an applicaon for mobile devices. With the App, you can view live image of the
device, receive alarm nocaon and so on.
2.
Check Enable to enable the funcon.
3.
Oponal: Check the checkbox of Custom, and you can set the server address by yourself.
4.
Enter the server IP address, and create a vericaon code.
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Note
●
6 to 12 leers (a to z, A to Z) or numbers (0 to 9), case sensive. You are recommended to use
a combinaon of no less than 8 leers or numbers.
●
The vericaon code cannot be 123456 or abcdef (case non-sensive0).
5.
Click Save to enable the sengs.
6.
Click View to view the device QR code. Use the Hik-Connect mobile client's adding funcon and
scan the QR code to add. Use the App to operate the device.
10.5.7 Set Video and Audio Parameters
Set the image quality and resoluon.
Set Video Parameters
Click Conguraon → Video/Audio → Video .
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Figure 10-5 Video Sengs Page
Set camera name, the stream type, the video type, the resoluon, the video encoding.
Click Save to save the sengs aer the conguraon.
Note
The funcons vary according to dierent models. Refers to the actual device for details.
Audio
Click Conguraon → Video/Audio → Audio .
Set the audio stream type, input volume, and output volume.
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10.5.8 Set Image Parameters
You can adjust the image parameters, LED light, backlight and video adjustment.
Steps
1.
Click Conguraon → Image .
2.
Congure the parameters to adjust the image.
Image Adjustment
Drag the block or enter the value to adjust the live video's brightness, contrast, saturaon,
and sharpness.
LED Light
Set the supplement light type, mode, LED light brightness.
Backlight
Enable or disable the WDR funcon.
When there are both very bright and very dark areas simultaneously in the view, WDR
balances the brightness level of the whole image and provide clear images with details.
Video Adjust(Video Standard)
Set the video frame rate when performing live view remotely. Aer changing the standard,
you should reboot the device to take eect.
PAL
25 frames per second. Suitable for mainland China, Hong Kong (China), the Middle East
countries, Europe countries, etc.
NTSC
30 frames per second. Suitable for the USA, Canada, Japan, Taiwan (China), Korea, the
Philippines, etc.
3.
Oponal: Click Restore Default Sengs to restore the parameters to the default sengs.
10.5.9 Set Payment
Set payment parameters, including payment auth. method, balance, payment mode, xed amount
sengs, allowed me period of viewing payment data.
Steps
1.
Click Conguraon → Payment Sengs .
2.
Set the parameters.
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Figure 10-6 Payment Parameters
Payment Auth. Method
Card or Face
Supports authencaon via face or card.
Face
Only supports authencaon via face.
Card Only
Only supports authencaon via card.
Show Balance
The balance will be displayed on the payment page.
Insucient Balance Prompt
If you enable the funcon, the system will pop up a prompt if the consumer's balance is not
enough. You should set the balance threshold to complete the sengs.
Payment Mode
Unxed Amount
You can set Payment Mode as Unxed Amount if the payment amount varies. Set Upper
Limit of Single Payment of the amount.
Max. Amount
By default, the Max. amount is 999,999.99
Custom Amount
You can set a Max. amount of upper limit.
Fixed Amount
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If every payment requires the same amount of money, you can set Payment Mode as
Fixed Amount. Fixed Amount should be set for each payment between 0.00~9999.99. 0
means no limits.
Enable Show Fixed Amount, the amount will be displayed during the payment.
Fixed Times
Pay once when use xed mes payment mode.
When the me reaches the upper limit, the system will issue prompt.
Balance (Min.)
When the balance of the consumer is less than the congured amount, the balance
insucient prompt will be displayed on payment page.
Allowed Time Period of Viewing Payment Data
Set me periods that the operators can view the payment data. For other me duraons,
operators cannot check the payment data.
3.
Click Save.
10.5.10 Set Authencaon Parameters
Click Conguraon → Payment Sengs → Authencaon Sengs .
Note
The funcons vary according to dierent models. Refers to the actual device for details.
Click Save to save the sengs aer the conguraon.
Connuous Face Recognion Interval
The me interval between two connuous face recognions when authencang.
Note
You can input the number from 1 to 10.
Authencaon Interval
Set the device's authencaon interval of the same person when authencang.
10.5.11 Set Card Security
Click Conguraon → Card Sengs → Card Type to enter the sengs page.
Set the parameters and click Save.
Enable NFC Card
In order to prevent the mobile phone from geng the data of the access control, you can
enable NFC card to increase the security level of the data.
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Enable M1 Card
Enable M1 card and authencang by presenng M1 card is available.
M1 Card Encrypon
Sector
M1 card encrypon can improve the security level of authencaon.
Enable the funcon and set the encrypon sector. By default, Sector 13 is encrypted. It is
recommended to encrypt sector 13.
Enable DESFire Card
The device can read the data from DESFire card when enabling the DESFire card funcon.
DESFire Card Read Content
The device can read the DESFire card content.
Enable FeliCa Card
The device can read the data from FeliCa card when enabling the FeliCa card funcon.
10.5.12 Set Privacy Parameters
Set the authencaon result, picture upload and storage parameters, and the picture clearing
parameters.
Go to Conguraon → Security → Privacy Sengs
Authencaon Result Sengs
Display Authencaon Result
You can check Face Picture, Name, and Employee ID. The checked item will be displayed in the
authencaon result.
Picture Uploading and Storage
Save Picture When Auth.
Save picture when authencang automacally.
Upload Picture When Auth.
Upload the pictures when authencang to the plaorm automacally.
Save Registered Picture
The registered face picture will be saved to the system if you enable the funcon.
Clear All Pictures in Device
Note
All pictures cannot be restored once they are deleted.
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Clear Registered Face Pictures
All registered pictures in the device will be deleted.
Clear Captured Pictures
All captured pictures in the device will be deleted.
10.5.13 Set Biometric Parameters
Set Basic Parameters
Click Conguraon → Smart → Smart .
Note
The funcons vary according to dierent models. Refers to the actual device for details.
Figure 10-7 Smart Sengs Page
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Click Save to save the sengs aer the conguraon.
Face An-spoong
Enable or disable the live face detecon funcon. If enabling the funcon, the device can
recognize whether the person is a live one or not.
Note
Biometric recognion products are not completely applicable to an-spoong environments. If
you require a higher security level, use mulple authencaon modes.
An-spoong Detecon Level
Aer enabling the face an-spoong funcon, you can set the matching security level when
performing an-spoong detecon.
Recognion Distance
Select the distance between the authencang user and the device camera.
Face Picture Quality Grade for Applying
Set the face pictrue's grade.
1:N Matching Threshold
Set the matching threshold when authencang via 1:N matching mode. The larger the value,
the smaller the false accept rate and the larger the false rejecon rate.
Face Recognion Timeout Value
Set the meout value when face recognizing. If the face recognion me is longer than the
congured value, the system will pop up a prompt.
Face without Mask Detecon
Aer enabling the face without mask detecon, the system will recognize the captured face
with mask picture or not. You can set face with mask1:N matching threshold and the strategy.
None
The funcon is disabled. The device will not detect whether a person is wearing a face mask
or not.
Must Wear
If the person do not wear the face mask when authencang, the device will pop up a
prompt and the door will keep closed.
Face with Mask 1:N Matching Threshold
Set the matching threshold when authencang with face mask via 1:N matching mode. The
larger the value, the smaller the false accept rate and the larger the false rejecon rate.
Set Recognion Area
Click Conguraon → Smart → Area Conguraon .
Drag the yellow frame in the live video to adjust the recognion area. Only the face within the area
can be recognized by the system.
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Or drag the block of each parameter to set the area.
Click Save.
Click or , or to capture pictures, record videos, and view full screen live video.
10.5.14 Set Screen Sleep Time
You can set the screen saver and the sleep me for the device.
Click Conguraon → Preference → Screen Display .
Sleep
Enable Sleep and the device will enter the sleep mode when no operaon within the congured
sleep me.
Click Save.
10.5.15 Set Theme
You can set the display theme and the sleep me for the device.
Set Theme
Click Conguraon → Preference → Noce Publicaon .
Click Media Library Management, and click + to add media.
Back to the Noce Publicaon page, and click +Add Program and create a name for the program.
Click Save.
Click + in Picture area, you can add the picture from the media library that will display on the
device screen saver.
Set the slide show interval and the schedule.
Click Save.
10.5.16 Set Payment Prompt
You can enable payment amount prompt and payment result prompt, and customize prompt for
successful payment and failed payment.
Steps
1.
Click Conguraon → Preference → Payment Prompt .
2.
Enable Enable Voice Prompt and Payment Result Prompt according to your actual needs.
3.
Enter text in the textboxes to customize prompt for successful payment and failed payment.
4.
Click Save.
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10.5.17 Customize Audio Content
Customize the output audio content when authencaon succeeded and failed.
Steps
1.
Click Conguraon → Preference → Prompt Schedule .
Figure 10-8 Customize Audio Content
2.
Enable the funcon.
3.
Set the me period when authencaon succeeded.
1) Click Add Time Duraon.
2) Set the me duraon and the language.
Note
If authencaon is succeeded in the congured me duraon, the device will broadcast the
congured content.
3) Enter the audio content.
4) Oponal: Repeat substep 1 to 3.
5) Oponal: Click to delete the congured me duraon.
4.
Set the me duraon when authencaon failed.
1) Click Add Time Duraon.
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2) Set the me duraon and the language.
Note
If authencaon is failed in the congured me duraon, the device will broadcast the
congured content.
3) Enter the audio content.
4) Oponal: Repeat substep 1 to 3.
5) Oponal: Click to delete the congured me duraon.
5.
Click Save.
10.5.18 Upgrade and Maintenance
Reboot device, restore device parameters, and upgrade device.
Reboot Device
Click Maintenance and Security → Maintenance → Restart .
Click Restart to reboot the device.
Upgrade
Click Maintenance and Security → Maintenance → Upgrade .
Local Upgrade
Select an upgrade type from the drop-down list. Click and select the upgrade le from your
local PC. Click Upgrade to start upgrading.
Online Upgrade
If the device has been connected to Hik-Connect and network, when there is a new installaon
package in Hik-Connect, you can click Upgrade aer Online Update to upgrade the device
system.
Note
Do not power o during the upgrading.
Restore
Click Maintenance and Security → Maintenance → Backup and Reset .
Restore to Default Sengs
The device will restore to the default sengs, except for the device IP address and the user
informaon.
Restore to Factory Sengs
All parameters will be restored to the factory sengs. You should acvate the device before
usage.
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Import and Export Parameters
Click Maintenance and Security → Maintenance → Backup and Reset .
Export
Click Export to export the device parameters.
Note
You can import the exported device parameters to another device.
Import Cong File
Click and select the le to import. Click Import to import conguraon le.
10.5.19 Device Debugging
You can set device debugging parameters.
Steps
1.
Click Maintenance and Security → Maintenance → Device Debugging .
2.
You can set the following parameters.
Enable SSH
To raise network security, disable SSH service. The conguraon is only used to debug the
device for the professionals.
ADB
Enable ADB Remote Control for actual needs.
Print Log
You can click Export to export log.
3.
Click Save.
10.5.20 Log Query
You can search and view the device logs.
Go to Maintenance and Security → Maintenance → Log .
Set the major and minor type of the log type. Set the start me and end me for searching, and
click Search.
The results will be displayed below, which including the No., me, the major type the minor type,
the channel No., the local/remote user informaon, the remote host IP, etc.
10.5.21 Cercate Management
It helps to manage the server/client cercates and CA cercate.
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Note
The funcon is only supported by certain device models.
Create and Import HTTPS Cercate
Steps
1.
Go to Maintenance and Security → Security → Cercate Management .
2.
In the HTTPS Cercate area, click Create Cercate Request.
3.
Input cercate informaon and click Save.
●
Click View and the created cercate will be displayed.
●
The cercate will be saved automacally.
4.
Download the cercate and save it to an asking le in the local computer.
5.
Send the asking le to a cercaon authority for signature.
6.
Import the signed cercate.
1) In the Import Key area, select a cercate from the local, and click Import.
2) In the Import Communicaon Cercate area, select a cercate from the local, and click
Import.
Create and Import SYSLOG Cercate
Steps
1.
Go to Maintenance and Security → Security → Cercate Management .
2.
In the SYSLOG Cercate area, click Create Cercate Request.
3.
Input cercate informaon and click Save.
●
Click View and the created cercate will be displayed.
●
The cercate will be saved automacally.
4.
Download the cercate and save it to an asking le in the local computer.
5.
Send the asking le to a cercaon authority for signature.
6.
Import the signed cercate.
1) In the Import Key area, select a cercate from the local, and click Import.
2) In the Import Communicaon Cercate area, select a cercate from the local, and click
Import.
Import CA Cercate
Before You Start
Prepare a CA cercate in advance.
Steps
1.
Go to Maintenance and Security → Security → Cercate Management .
2.
Create an ID in the CA Cercate ID area.
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Note
The input cercate ID cannot be the same as the exisng ones.
3.
Upload a cercate le from the local.
4.
Click Import.
10.5.22 View Open Source Soware Statement and Help
View Open Source Soware Statement
On the web browser page, click → Open Source Soware Statement to view the open source
soware statement.
View Help
On the web browser page, click → Online Document to view the open source soware
statement.
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Chapter 11 Operaon via HikCentral Professional
You can use the HikCentral Professional to add merchant and do other operaons.
11.1 Login
You can access and congure the plaorm via web browser directly, without installing any client
soware on the your computer.
Note
The login session of the Web Client will expire and a prompt with countdown will appear aer the
congured me period in which there is no acon. For seng the me period, refer to System
Security Sengs.
11.1.1 First Time Login
If this is the rst me for you to login, you can choose to login as admin or normal user according
to your user role.
Login for First Time for admin User
By default, the plaorm predened the administrator user named admin. When you login via the
Web Client for the rst me, you are required to create a password for the admin user before you
can properly congure and operate the system.
Steps
1.
In the address bar of the web browser, enter the address of the PC running SYS service and press
Enter key.
Example
If the IP address of PC running SYS is 172.6.21.96, and you should enter hp://172.6.21.96 or
hps://172.6.21.96 in the address bar.
2.
Enter the password and conrm password for the admin user in the pop-up Create Password
window.
Cauon
The password strength of the device can be automacally checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case leers, lower case leers, numbers, and special
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characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
3.
Click OK.
The Home page of Web Client will be displayed aer you successfully creang the admin
password.
First Time Login for Normal User
When you log in to the system as normal user via Web Client for the rst me, you should change
the inial password and set a new password for login.
Steps
1.
In the address bar of the web browser, input the address of the PC running SYS service and press
the Enter key.
Example
If the IP address of PC running SYS is 172.6.21.96, and you should enter hp://172.6.21.96 or
hps://172.6.21.96 in the address bar.
Note
You should congure the SYS's IP address in WAN Access of System Conguraon before
accessing the SYS via WAN. For details, refer to Set WAN Access.
2.
Enter the user name and password.
Note
Contact the administrator for the user name and inial password.
3.
Click Log In and the Change Password window opens.
4.
Set a new password and conrm the password.
Note
The password strength can be checked by the system and should meet the system requirements.
If password strength is lower than the required minimum strength, you will be asked to change
your password. For seng minimum password strength, refer to .
Cauon
The password strength of the device can be checked by the system. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case leers, lower case leers, numbers, and special
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characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, reseng the password monthly or
weekly can beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
5.
Click OK to change the password.
Result
Web Client home page displays aer you successfully logging in.
11.1.2 Login via Web Client (Administrator)
You can access the system via web browser and congure the system.
Steps
1.
In the address bar of the web browser, input the address of the PC running SYS service and press
Enter key.
Example
If the IP address of PC running SYS is 172.6.21.96, and you should enter hp://172.6.21.96 or
hps://172.6.21.96 in the address bar.
Note
You should congure the SYS's IP address in WAN Access of System Conguraon before
accessing the SYS via WAN. For details, refer to .
2.
Select the Management tab.
3.
Enter the user name and password.
4.
Click Log In to log in to the system.
Note
●
If failed password aempt of current user is detected, you are required to input the
vericaon code. The failed password aempts from current client, other client, and other
address will all require the vericaon code.
●
The failed password aempt and vericaon code aempt from current client, other client
(e.g., Control Client), and other address will all be accumulated. Your IP address will be locked
for a specied period of me aer specic number of failed password or vericaon code
aempts detected. For seng failed login aempts and locking duraon, refer to System
Security Sengs.
●
The account will be frozen for 30 minutes aer 5 failed password aempts. The failed
password aempts from current client, other clients (e.g., Control Client), and other addresses
will all be accumulated.
●
The password strength can be checked by the system and should meet the system
requirements. If password strength is lower than the required minimum strength, you will be
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asked to change your password. For seng minimum password strength, refer to System
Security Sengs.
●
If your password is expired, you will be asked to change your password when login. For seng
maximum password age, refer to System Security Sengs.
Result
Web Client home page displays aer you successfully logging in to the system.
11.1.3 Login via Web Client (Employee)
Employees can access the system via web browser.
Before You Start
The administrator should enable self-service login (enabled by default) and set the login password
(employee ID by default) for employees.
Steps
1.
In the address bar of the web browser, input the address of the PC running SYS service and press
the Enter key.
Example
If the IP address of the PC running SYS is 172.6.21.96, and you should enter hp://172.6.21.96
or hps://172.6.21.96 in the address bar.
Figure 11-1 Login Page
2.
Select the Self-Service tab.
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3.
Enter the employee ID and password.
4.
Click Log In to log in to the system.
Note
●
Employees are required to change the password upon the rst login.
●
If employees forget the password, they can reset new password in Forgot Password.
●
If the password is expired, employees will be asked to change the password upon login. For
seng the maximum password age, refer to System Security Sengs.
Result
Web Client home page displays aer employees successfully log in to the system.
11.1.4 Change Password for Reset User
When the normal user's password is reset by admin user, he/she should change the inial
password and set a new password when logging into HikCentral Professional via the Web Client.
Steps
1.
In the address bar of the web browser, enter the address of the PC running SYS service and press
Enter key.
Example
If the IP address of PC running SYS is 172.6.21.96, and you should enter hp://172.6.21.96 or
hps://172.6.21.96 in the address bar.
Note
You should congure the SYS's IP address in WAN Access of System Conguraon before
accessing the SYS via WAN. For details, refer to Set WAN Access.
2.
Enter the user name and inial password set by the administrator.
3.
Click Log In and a Change Password window opens.
4.
Set a new password and conrm the password.
Note
The password strength can be checked by the system and should meet the system requirements.
If password strength is lower than the required minimum strength, you will be asked to change
your password. For seng minimum password strength, refer to System Security Sengs.
Cauon
The password strength of the device can be checked by the system. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
three kinds of following categories: upper case leers, lower case leers, numbers, and special
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characters) in order to increase the security of your product. And we recommend you reset your
password regularly, especially in the high security system, reseng the password monthly or
weekly can beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
5.
Click OK.
Result
Web Client home page displays aer you successfully changing the password.
11.1.5 Forgot Password
If you forgot the your account's password, you can reset the password and set a new password.
Before You Start
●
Make sure the normal user has been congured with an available email address.
●
Make sure the email server is tested successfully.
Steps
1.
On the login page, enter a user name in the User Name eld.
2.
Click Forgot Password.
Figure 11-2 Reset Password for Normal User
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Figure 11-3 Reset Password for admin User
3.
Enter the required informaon on the Reset Password pane.
-
For the admin user, enter the License acvaon code, new password, and conrm password.
Note
If you forget the License acvaon code, you can click Get Code to send the acvaon code to
the email address congured when acvang the License in online mode. For seng an email
for the admin user, refer to Acvate License - Online .
-
For normal users, click Get Code to send the vericaon code to the email address congured
when adding the user. And then enter the received vericaon code, new password, and
conrm password within 10 minutes.
Note
If the email address is not set for the normal user, contact the admin user to reset the
password and change the password when login.
-
For domain user, contact the admin user to reset the password.
Note
The password strength can be checked by the system and should meet the system requirements.
If password strength is lower than the required minimum strength, you will be asked to change
your password. For seng minimum password strength, refer to System Security Sengs.
Cauon
The password strength of the device can be automacally checked. We highly recommend you
change the password of your own choosing (using a minimum of 8 characters, including at least
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three kinds of following categories: upper case leers, lower case leers, numbers, and special
characters) in order to increase the security of your product. And we recommend you change
your password regularly, especially in the high security system, changing the password monthly
or weekly can beer protect your product.
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
4.
Click OK.
11.2 Download Mobile Client
On the login page of Web Client, you can scan the QR code to download the Mobile Client that is
used for accessing the system via mobile terminal (e.g., mobile phone).
Perform this task when you need to download the Mobile Client.
Note
You can also search and download the Mobile Client in the App Store.
Steps
1.
In the address bar of the web browser, enter the address of the PC running SYS service and press
Enter key.
Example
If the IP address of PC running SYS is 172.6.21.96, and you should enter hp://172.6.21.96 in the
address bar.
Note
You should congure the SYS's IP address in WAN Access of System Conguraon before
accessing the SYS via WAN. For details, refer to Set WAN Access.
2.
Scan the corresponding QR code with your mobile terminal to download the Mobile Client.
11.3 Web Control
For accessing the Web Client via web browser, you must install a web control on the PC on which
you access the Web Client when performing some funcons. Web Client automacally asks you to
install the web control when you want to access the corresponding funcons, and you can follow
the prompts to install it on the PC, or download it on the login page.
11.4 Home Page Overview
The default Home page of the Web Client provides a visual overview of funcon modules on the
plaorm. You can access specic modules quickly and conveniently via the Home page.
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Note
Aer you entered the modules, tabs will appear on the top of the Web Client, you can click tabs to
quickly switch modules. You can also click in the tab area to refreshthe module.
Figure 11-4 Home Page Overview
Table 11-1 Home Page Descripon
Secon Module Descripon
Top Navigaon
Bar
Navigaon Icon The navigaon bar shows the available funcons
determined by the Licenses you purchased.
You can add some frequently used or important modules
to the navigaon bar for convenient access. See details
in Customize Navigaon Bar.
Download Center You can view and manage all of the downloading and
downloaded tasks on the Web Client.
Search Module You can search for a specic funcon module and view
the recently viewed pages.
Real-Time Event View the list of real-me events. Also, you can click an
event, go to the Alarm Details page to view details and
acknowledge the alarm.
Wizard Video
A wizard which guides you through the management
and applicaons of video. You can also view the ow
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Secon Module Descripon
chart which introduces the video resource
management, recording conguraons, and video
applicaon in Video Management.
Access Control
A wizard which guides you through the basic
conguraons of access control. You can also view the
ow chart which introduces the conguraons and
operaons of access control and elevator control in
Flow Chart of Door Access Control.
Visitor
A wizard which guides you through the basic
conguraons and applicaons of visitor management.
You can also view the ow chart which introduces the
process of visitor management from reserving visitors
to checking out visitors and viewing visitor
informaon/records (see Flow Chart of Visitor
Management.
On-Board Monitoring
A wizard which guides you through the conguraon
and applicaons of on-board monitoring. You can also
view the ow chart which introduces the management
of on-board devices and vehicles, the conguraon of
GIS map and driving rules, driving monitoring, vehicle
route and driving event search, and the report
management in On-Board Monitoring and Search.
Vehicle and Parking
A wizard which guides you through the management
and applicaons of vehicle and parking. You can also
view the ow chart which introduces the management
of parking lots, vehicles, and entry & exit rules, parking
fee rules, parking guidance, and vehicle & record
search in Flow Chart of Parking Management.
Alarm Detecon
A wizard which guides you through the management
and conguraons of alarm detecon. You can also
view the ow chart which introduces the management
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Secon Module Descripon
of security control panels and alarm inputs, arming
schedule conguraon, and event & alarm
management in Flow Chart of Alarm Detecon.
Digital Signage
A wizard which guides you through the management
and conguraons of digital signage. You can also view
the ow chart which introduces the management of
digital signage terminals, materials, programs, and
schedules, program approval, and program release in
Flow Chart of Digital Signage.
Aendance
A wizard which guides you through the management
and conguraons of aendance. You can also view
the ow chart which introduces the management of
devices, person groups, and persons, basic aendance
conguraon, aendance rule conguraon, and
record search and handling in Flow Chart of Time and
Aendance.
Patrol
A wizard which guides you through the management
and conguraons of patrol. You can also view the ow
chart which introduces the process of patrol
management from adding patrol points to real-me
patrol monitoring and records/stascs search (see
Flow Chart of Patrol Management).
Maintenance and
Management
License
You can view the License details, acvate, upgrade, and
deacvate the License if needed.
For more details, refer to License Management.
Back Up and Restore System Data
You can manually back up the data in the system, or
congure a schedule to run the backup task regularly.
When an excepon occurs, you can restore the
database if you have backed up the database.
For more details, refer to Set System Data Backup and
Restore System Data.
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Secon Module Descripon
Export Conguraon Data
You can export and save conguraon data to your
local PC.
For more details, refer to Export Conguraon File.
Download Installaon Package
Download the installaon package of other clients,
such as Control Client.
About
Check the version informaon of the Web Client.
View the License Agreement and Open-Source License
Agreement.
Account Change Password
Change the password of the current user.
For more details, refer to Change Password of Current
User.
Logout
Log out of the system and back to the login page.
Workbench /
Digital Dashboard
Workbench You can congure the available workbenches (including
the preset workbench) and customize personal
workbench by adding the frequently used components.
For more details, refer to Customize Preset Workbench
and Customize Personal Workbench.
You can check the default and the added workbenches
to display on the Home page for convenient use.
Digital Dashboard Click Go to Digital Dashboard to view stascal
informaon about digital campus overview, security
control and management, persons, and vehicles. For
more details, refer to View Digital Dashbaord.
11.4.1 Customize Navigaon Bar
To conveniently access some frequently used or important modules, you can customize the
navigaon bar.
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Steps
1.
On the top le, select to display the navigaon bar.
Figure 11-5 Navigaon Bar
Note
On the All Modules panel, the icon beside the module name indicates that this module has
been added to the le navigaon bar.
2.
Oponal: Click to remove the module from the navigaon bar.
3.
Oponal: In the Quick Start area, drag a module up or down to adjust the module order on the
top navigaon bar.
4.
Oponal: In Menu Sengs area, switch on Icon Menu, the module name turns to be an icon
displayed on the top navigaon bar.
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11.4.2 View Digital Dashboard
The plaorm provides visualized stascs about the digital campus informaon, including
overview, persons, vehicles, and security control and management.
Click to enter the Home page. On the upper-right corner, click Go to Digital Dashboard to enter
the Digital Campus page.
Note
●
Click to select the me period (today, last 7 days, or last 30 days) to display the stascs.
●
Click to refresh the real-me stascs.
Overview
●
On the le, you can view today's person stascs, access trend, and vehicle parking trend of
parking lots.
●
On the right, you can view the alarm trend (including the number of total alarms, handled
alarms, and unhandled alarms), and device stascs, and you can set cameras auto-switch.
Figure 11-6 Digital Campus Overview
Person
●
On the le, you can view the total number of persons (including employees and visitors), today's
person employee entry trend, and today's visitor entry trend.
●
On the right, you can view the historical employee entry trend and historical visitor entry trend.
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Vehicle
●
On the le, you can view the vehicle stascs, internal and external vehicle passing trend, and
vehicle parking trend of parking lots.
●
On the right, you can view the parking space stascs, parking space occupancy trend, and
parking duraon distribuon.
Security
●
On the le, you can view the alarm trend (including the number of total alarms, handled alarms,
and unhandled alarms), top 5 events, and top 5 areas with alarms.
●
In the middle, you can select to view the live view of events.
●
On the right, you can view the device stascs and device status.
11.4.3 Customize Preset Workbench
As an administrator, you can link users with the default preset workbench. Also, you can customize
preset workbenches.
Note
Make sure you have logged in to the Client by the administrator account. For details, refer to Login
via Web Client (Administrator) .
You can customize a preset workbench by going to one of the two following entries.
●
Click to enter the Home page. Then click to expand the workbench conguraon pane. In
the personal workbench area, click Preset Workbench Conguraon.
●
On the top le, select → Basic Management → System . Select Workbench Management on
the le.
Note
●
You can lter the preset workbenches by condions, such as workbench name, linked users, and
unlinked users.
●
You can hover the cursor on the preset workbench, click Preview to preview the preset
workbench.
Congure Default Preset Workbench
Hover the cursor on the default preset workbench, including Administrator, Time and Aendance,
Visitor Management. Click Edit, select users to link with the workbench, so the workbench will be
displayed on the user's Home page.
Note
The default preset workbench name and remark cannot be edited.
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Add Preset Workbench
1. Click Add Workbench in the upper-right corner.
2. Click to edit the workbench name. Also, you can select an exisng workbench as the
template from the Copy From drop-down list, link users with the workbench, and add remark.
3. Click OK
4. (Oponal) Set the display size of the component.
5. Click Save. The added preset workbench will be displayed in the Preset Workbench pane on the
Home page.
11.4.4 Customize Personal Workbench
You can customize personal workbench by adding the frequently used components for overview
and quick access to modules, including person, me and aendance, security control and
management, and vehicle.
Steps
1.
Click to enter the Home page.
2.
Click to expand the workbench conguraon pane.
3.
In the personal workbench area, click Personal Workbench to enter the Create Personal
Workbench page.
4.
Click to edit the workbench name.
5.
Oponal: Select an exisng workbench as the template from the Copy From drop-down list.
6.
Click OK.
7.
Click
on the right side of the component.
The component will be displayed on the right.
8.
Oponal: Drag in the lower right corner of a single component or set the display rao (e.g.,
100%, 60%, or 50%) to adjust the display size of the component.
9.
Click Save.
The added personal workbench will be displayed in the Personal Workbench pane on the Home
page.
11.5 Geng Started
The following content describes the tasks typically involved in seng a working system.
Verify Inial Conguraon of Devices and Other Servers
Before doing anything on the plaorm, make sure the devices (encoding devices, access control
devices, recording server, and so on) you are going to use are correctly mounted and connected
to the network as specied by the manufacturers. Such inial conguraons are required in order
to connect the devices to the plaorm via network.
Log In to Web Client
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Refer to Login for First Time for admin User .
Acvate License
Refer to Acvate License - Online or Acvate License - Oine .
Add Devices to Plaorm and Congure Area
The plaorm can quickly scan your network for relevant devices, and add them. Or you can add
the devices by inpung the required informaon manually. The devices added should be
organized into areas for convenient management. Refer to Resource Management and Area
Management.
Congure Recording Sengs
You can record the video les of the cameras on the storage device according to the congured
recording schedule. The schedule can be set as connuous, alarm triggered, or command
triggered as desired. Refer to Congure Storage and Recording.
Congure Event and Alarm
The camera excepon, device excepon, server excepon, alarm input, and so on, can trigger
linkage acons in the plaorm. Refer to Event and Alarm.
Congure Users
Specify who should be able to access the plaorm, and how. You can set dierent permissions for
the users to limit their operaons. Refer to Role and User Management.
View How-to Videos
On the lower le of the log-in page, click Scan QR Code for Help, and then scan the QR Code by
your smart phone to view the how-to videos of the plaorm.
11.6 License Management
Aer installing HikCentral Professional, you have a temporary License for a specied number of
devices and limited funcons. To ensure the proper use of HikCentral Professional, you can acvate
the SYS to access more funcons and manage more devices. If you do not want to acvate the SYS
now, you can skip this chapter and acvate the system later.
Two types of License are available for HikCentral Professional:
●
Base: You need to purchase at least one basic License to acvate the HikCentral Professional.
●
Expansion: If you want to increase the capability of your system, you can purchase an expanded
License to get addional features.
Note
●
Only the admin user can perform the acvaon, update, and deacvaon operaon.
●
If you encounter any problems during acvaon, update, and deacvaon, please send the
server logs to our technical support engineers.
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11.6.1 Acvate License - Online
If the SYS server to be acvated can properly connect to the Internet, you can acvate the SYS
server in online mode.
Steps
1.
Log in to HikCentral Professional via the Web Client. Refer to Login via Web Client
(Administrator) .
2.
On the Home page, click Acvate to open the Acvate License panel.
3.
Click Online Acvaon to acvate the License in online mode.
Figure 11-7 Acvate License in Online Mode
4.
Enter the acvaon code received when you purchased your License.
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Note
●
If you have purchased more than one Licenses, you can click and enter other acvaon
codes.
●
The acvaon code should contain 16 characters or 32 characters (except dashes).
5.
Check I accept the terms of the agreement to open the License Agreement panel and click OK.
6.
Oponal: Select the machine environment type.
Physical Machine (Default)
A physical computer that contains hardware specicaons and is used for running the SYS. If
the hardware changed, the License will be invalid, and the SYS may not run normally.
AWS (Amazon
®
Web Services)
A virtual machine that provides the cloud compung services for running the SYS.
Azure (Microso
®
Azure)
A virtual machine that provides the cloud compung services for running the SYS.
Note
If you select the AWS or Azure as the machine environment type, the pStor server, Streaming
Server, and other external servers cannot access the plaorm. And the Rose hot spare system is
also not supported.
7.
Oponal: Check the Hot Spare, select type, and enter the IP address if you want to build a hot
spare system.
Note
●
You must select Hot Spare mode when you install the system.
●
For how to build the hot spare system, please contact our technical support engineers.
8.
Click Acvate.
The email sengs pane will appear aer you acvated the License.
9.
Enter an email address for the admin user.
Note
This email is used to receive the License acvaon code when the admin user forgets the
password for logging in to the plaorm and the acvaon code at the same me.
10.
Set the email server parameters. See details in Congure Email Account.
11.
Click OK to save the email sengs.
11.6.2 Acvate License - Oine
If the SYS to be acvated cannot connect to the Internet, you can acvate the License in oine
mode.
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Steps
1.
Log in to HikCentral Professional via the Web Client.
2.
On the Home page, click Acvate to open the Acvate License panel.
3.
Click Oine Acvaon to acvate the License in oine mode.
Figure 11-8 Acvate License in Oine Mode
4.
Enter the acvaon code received when you purchased your License.
Note
●
If you have purchased more than one Licenses, you can click and enter other acvaon
codes.
●
The acvaon code should contain 16 characters or 32 characters (except dashes).
5.
Check I accept the terms of the agreement to open the License Agreement panel and click OK.
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6.
Oponal: Select the machine environment type.
Physical Machine (Default)
A physical computer that contains hardware specicaons and is used for running the SYS. If
the hardware changed, the License will be invalid, and the SYS may not run normally.
AWS (Amazon
®
Web Services)
A virtual machine that provides the cloud compung services for running the SYS.
Azure (Microso
®
Azure)
A virtual machine that provides the cloud compung services for running the SYS.
Note
If you select the AWS or Azure as the machine environment type, the pStor server, Streaming
Server, and other external servers cannot access the plaorm. And the Rose hot spare system is
also not supported.
7.
Oponal: Check the Hot Spare, select type, and enter the IP address if you want to build a hot
spare system.
Note
●
You must select Hot Spare mode when you install the system.
●
For how to build the hot spare system, please contact our technical support engineers.
8.
Click Generate Request File.
A request le named "AcvaonRequestFile.bin" will be downloaded. Save the request le to
the proper directory or the removable storage medium (e.g., USB ash disk).
9.
Copy the request le to the computer that can connect to the Internet.
10.
On the computer which can connect to the Internet, enter the following website:
hps://
kms.hikvision.com/#/acve .
11.
Click and then select the downloaded request le.
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Figure 11-9 Select Request File
12.
Click Submit.
A respond le named "AcvaonResponseFile.bin" will be downloaded. Save the respond le
to the proper directory or the removable storage medium (e.g., USB ash disk).
13.
Copy the respond le to the proper directory of the computer that accesses HikCentral
Professional via the Web Client.
14.
In the Oine Acvaon panel, click
and select the downloaded respond le.
15.
Click Acvate.
The email sengs pane will appear aer you acvated the License.
16.
Enter an email address for the admin user.
Note
This email is used to receive the License acvaon code when the admin user forgets the
password for logging in to the plaorm and the acvaon code at the same me.
17.
Set the email server parameters. See details in Congure Email Account.
18.
Click OK to save the email sengs.
11.6.3 Update License - Online
As your project grows, you may need to increase the connectable number of resources (e.g.,
cameras) for your HikCentral Professional. If the SYS to be updated can properly connect to the
Internet, you can update the License in online mode.
Before You Start
Contact your dealer or our sales team to purchase a License for addional features.
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Steps
1.
Log in to HikCentral Professional via the Web Client. Refer to Login via Web Client
(Administrator) for details.
2.
In the top right corner of Home page, move the cursor to the Maintenance and Management to
show the drop-down menu.
3.
Click Update License in the drop-down menu to open the Update License panel.
4.
Click Online Update to update the License in online mode.
5.
Enter the acvaon code received when you purchase your License.
Note
●
If you have purchased more than one Licenses, you can click and enter other acvaon
codes.
●
The acvaon code should contain 16 characters or 32 characters (except dashes).
6.
Check I accept the terms of the agreement to open the License Agreement panel and click OK.
7.
Click Update.
11.6.4 Update License - Oine
As your project grows, you may need to increase the connectable number of cameras for your
HikCentral Professional. If the SYS to be updated cannot connect to the Internet, you can update
the system in oine mode.
Before You Start
Contact your dealer or our sales team to purchase a License for addional features.
Steps
1.
Log in to HikCentral Professional via the Web Client.
2.
In the top right corner of Home page, move the cursor to Maintenance and Management to
show the drop-down menu.
3.
Click Update License in the drop-down menu to open the Update License pane.
4.
Click Oine Update to update the License in the oine mode.
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Figure 11-10 Update License in Oine Mode
5.
Enter the acvaon code of your addional License.
Note
●
If you have purchased more than one License, you can click and enter other acvaon
codes.
●
The acvaon code should contain 16 characters or 32 characters (except dashes).
6.
Check I accept the terms of the agreement to open the License Agreement panel and click OK.
7.
Click Generate Request File.
A request le named "AcvaonRequestFile.bin" will be downloaded. Save the request le to
the proper directory or the removable storage medium (e.g., USB ash disk).
8.
Copy the request le to the computer that can connect to the Internet.
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9.
On the computer which can connect to the Internet, enter the following website: hps://
kms.hikvision.com/#/acve .
10.
Click and then select the downloaded request le.
Figure 11-11 Select Request File
11.
Click Submit.
A respond le named "AcvaonResponseFile.bin" will be downloaded. Save the respond le
to the proper directory or the removable storage medium (e.g., USB ash disk).
12.
Copy the respond le to the proper directory of the computer that accesses HikCentral
Professional via the Web Client.
13.
In the oine update panel, click
and select the downloaded respond le.
14.
Click Update.
11.6.5 Deacvate License - Online
If you want to run the SYS on another PC or server, you should deacvate the SYS rst and then
acvate it again. If the computer or server on which the SYSrunning can properly connect to the
Internet, you can deacvate the License in online mode.
Steps
1.
Log in to HikCentral Professional via the Web Client. Refer to Login via Web Client
(Administrator) .
2.
In the top right corner of Home page, move the cursor to the Maintenance and Management to
show the drop-down menu.
3.
Click Deacvate License in the drop-down menu to open the Deacvate License panel.
4.
Click Online Deacvaon to deacvate the License in online mode.
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5.
Check the acvaon code(s) to be deacvated.
6.
Click Deacvate.
11.6.6 Deacvate License - Oine
If you want to run the SYS on another computer or server, you should deacvate the SYS rst and
then acvate the SYS again. If the SYS to be deacvated cannot connect to the Internet, you can
deacvate the License in oine mode.
Steps
1.
Log in to the HikCentral Professional via Web Client.
2.
In the top right corner of the Client, move the cursor to the Maintenance and Management to
show the drop-down menu.
3.
Click Deacvate License in the drop-down menu to open the Deacvate License pane.
4.
Click Oine Deacvaon to deacvate the License in oine mode.
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Figure 11-12 Deacvate License in Oine Mode
5.
Check the acvaon code(s) to be deacvated.
6.
Click Generate Request File.
Note
Aer the request le is generated, the selected acvaon code(s) will be unavailable.
A request le named "AcvaonRequestFile.bin" will be downloaded. Save the request le to
the proper directory or the removable storage medium (e.g., USB ash disk).
7.
Copy the request le to the computer that can connect to the Internet.
8.
On the computer which can connect to the Internet, enter the following website: hps://
kms.hikvision.com/#/deacve .
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9.
Click and then select the downloaded request le.
Figure 11-13 Select Request File
10.
Click Submit.
A respond le named "DecvaonResponseFile.bin" will be downloaded. Save the respond le
to the proper directory or the removable storage medium (e.g., USB ash disk).
11.
Copy the respond le to the proper directory of the computer that accesses HikCentral
Professional via the Web Client.
12.
In the Oine Deacvaon pane, click
and select the downloaded respond le.
13.
Click Deacvate.
11.6.7 View License Details
You can check the authorizaon details of the License you purchased and view the number of
manageable devices and funcon of your plaorm. If the License is not acvated, you can also
view the trial period.
Steps
1.
Log in to the HikCentral Professional via Web Client. See Login via Web Client (Administrator)
for details.
2.
In the top right corner of Home page, click Maintenance and Management to show the drop-
down menu.
3.
Click License Details in the drop-down menu to open the License Details panel.
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Figure 11-14 License Details Page
You can view the authorizaon details and check the expiry date of the trial License or the
License you purchased.
4.
Oponal: Click
besides the Cameras(Exclude Cameras Imported from Site) to show the
number of facial recognion cameras/ANPR cameras/thermal cameras (report supported)/Open
Network Video Interface cameras and click Conguraon to select the added cameras as these
types of cameras, respecvely.
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Note
●
Conguraon of Open Network Video Interface cameras is not supported.
●
If you do not congure the facial recognion camera/ANPR camera/thermal camera, these
cameras' funcons (facial recognion, plate recognion, and temperature report) cannot be
performed normally in the plaorm.
5.
Oponal: Click License List to check all the acvated License(s) of your plaorm and click an
acvaon code to view the related authorizaon details.
Figure 11-15 License List Page
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11.6.8 Set SSP Expiraon Prompt
SSP (Soware Service Program ) refers to the plaorm's maintenance service, which has an expire
date and needs to be upgraded before expiraon. You can set SSP expiraon prompt on the
plaorm. Aer that, when the SSP is going to expire, you can receive an email reminding the
expiraon every day during the congured period.
Steps
1.
In the top right corner of the client, select Maintenance and Management → License Details to
open the License Details panel.
2.
Go to the boom of details list and click to enter the SSP Expiraon Prompt Sengs panel.
3.
Set the Overdue Reminder switch to ON.
4.
Set the days when you will receive the prompt email before expiraon.
Note
●
You should enter an integer between 1 to 365.
●
By default, the plaorm will send a prompt email 30 days before expiraon.
5.
Click Add User to add user(s) who can receive upgrade prompt.
Note
●
You should congure the users' email addresses before adding them as recipients. The added
users can receive upgrade prompt via the bound email addresses.
●
Up to 64 recipients can be added.
●
You can click to delete the added user(s).
6.
Click Add Email to add email address(es).
Note
You can add email of both the plaorm user(s) and other user(s). The plaorm will send
expiraon prompt to the added email address(es).
7.
Click Save.
11.7 Consumpon Management
The Consumpon Management module is mainly used for payments at a dining hall. You can add
consumpon devices to the plaorm and congure related parameters according to your needs, so
that you can search for consumpon records and generate consumpon reports in dierent
dimensions.
In the top le corner of Home page, select → All Modules → Consumpon → Consumpon
Overview to enter the Consumpon Overview page. On the Consumpon Overview page, you can
go to dierent pages quickly, view consumpon stascs today, and distribuon reports.
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Figure 11-16 Consumpon Overview
11.7.1 Flow Chart of Consumpon Management
The following ow chart shows the process of the conguraons and operaons of consumpon
module.
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Figure 11-17 Flow Chart of Consumpon Management
●
Add Consumpon Devices: at rst, you should add consumpon devices to the plaorm by
dierent ways. See Manage Consumpon Devices.
●
Congure Consumpon Parameters: congure related parameters according to your needs,
including general parameters, meal types, and schedule templates. If your scenario changes, you
can edit the parameters. See
Set General Parameters .
●
Add Merchants: the plaorm supports managing merchants of dierent levels. You can add
dierent merchants to the plaorm and link consumpon devices to them. See Manage
Merchants .
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●
Consumpon Management: congure consumpon rules for consumpon devices and manage
consumpon permissions. See Add a Consumpon Rule and Manage Consumpon
Permissions .
●
View Stascs Report: search consumpon records and generate dierent consumpon reports.
See Search for Consumpon Records and Manage Consumpon Report .
11.7.2 Congure Consumpon Parameters
You can congure the consumpon parameters, including the general parameters, meal types, and
schedule templates.
Set General Parameters
You can congure the general parameters including the threshold for consumpon mes, currency
unit, auto applying parameters, and auto calculang parameters.
In the top le corner of the client, select → All Modules → Consumpon → Basic Conguraon
→ General Conguraon .
Threshold for Consumpon Times
You can enable the Threshold for Consumpon Times to set the maximum consumpon mes per
person for a specic meal type.
Note
The Threshold for Consumpon Times are applicable only when the device is set to charge
according to the consumpon mes of a person. For details about consumpon rules, refer to Add
a Consumpon Rule .
Figure 11-18 Set Threshold for Consumpon Times
Meal Type
You need to select the meal type in the drop-down list. For adding more meal types, refer to
Manage Meal Type .
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Max. Consumpon Times per Person
The maximum consumpon mes per person need to be set between 1 to 100.
You can click Add to add more me thresholds.
Currency Unit
You can select the currency unit in consumpon, including Renminbi Yuan, U.S Dollar, Euro, Pound,
etc.
Figure 11-19 Set Currency Unit
Auto Apply
You can enable Auto Apply and set a xed me to automacally apply the consumpon
permissions. For applying consumpon permissions, refer to Apply Consumpon Permissions to
Devices .
Figure 11-20 Set Auto Applying Parameters
Auto Apply
Aer it is enabled, the consumpon permission will be automacally applied at the congured
me.
Auto Apply At
The me when the consumpon permission will be applied automacally.
Auto Calculate
You can enable Auto Calculate for automacally calculang the consumpon amount at the xed
me.
Figure 11-21 Set Auto Calculang Parameters
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Auto Calculate
Aer it is enabled, the consumpon revenue will be automacally calculated at the congured
me.
Auto Calculate At
The me when the consumpon revenue will be calculated automacally.
Manage Meal Type
You can manage the meal types including adding meal types, eding meal type informaon, and
deleng the added meal types.
Steps
1.
In the top le corner of the client, select → All Modules → Consumpon → Basic
Conguraon → Meal Type Management .
Figure 11-22 Manage Meal Type
2.
Click Add to open the adding meal type pane.
3.
Specify the meal type name and the me slot, and enter the note if needed.
4.
Click Add in the pane to add the new meal type to the list.
Note
No more than 8 meal types can be added and there should be no clash between slots.
5.
Oponal: Click in the Operaon column of a meal type to edit the informaon.
6.
Oponal: Click in the Operaon column to delete the meal type.
The default meal types (Breakfast, Lunch, Dinner, and Late Snack) cannot be deleted.
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Add Consumpon Schedule Template
Consumpon schedules dene the start/end me of valid consumpon slots for assigning
consumpon permissions. You can create consumpon schedules in advance and use them as
templates when conguring consumpon schedules.
Steps
1.
In the upper-le corner of Home page, select → All Modules → Consumpon → Basic
Conguraon → Schedule Template .
2.
Click to open the Add Consumpon Schedule Template pane.
Figure 11-23 Add a Consumpon Schedule Template
3.
Set parameters for the consumpon schedule template.
Name
The name created for the consumpon schedule template, such as "All-Day Consumpon
Schedule Template".
Copy Form
You can select a template in the drop-down list, and the following table will be covered by the
form of the selected template.
4.
Adjust the valid consumpon slots.
-
Move the cursor to the program bar on the meline and drag the right and le edges to
adjust the beginning me and end me of the valid consumpon.
-
Click the valid consumpon bar on the meline, and adjust the beginning me and end me
of the program in the input box.
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-
Click Erase to delete the valid consumpon in this me period.
5.
Click Add to save the current template.
6.
Oponal: Aer creang schedule templates, perform the following operaons as needed.
Edit Schedule
Template
Click the name of the schedule template to enter the eding page and
you can edit the schedule template informaon.
Delete Schedule
Template
Select the schedule template, click
to delete the selected schedule
templates.
Search for Schedule
Template
Enter keywords on the upper right corner of the page, and click the
Enter to quickly nd the target schedule templates.
11.7.3 Manage Merchants
The plaorm supports managing merchants of dierent levels. You can add dierent merchants to
the plaorm and link consumpon devices to them.
Steps
1.
In the top le corner of Home page, select
→ All Modules → Consumpon → Merchant
Management .
2.
Click on the top le, or select an exisng merchant and then click .
3.
Enter the basic informaon about the merchant, including name, upper-level merchant, address,
contact, etc.
4.
In the Consumpon Device area, check consumpon devices and click
.
5.
Click Add to add the merchant and go back to the merchant list page; or click Add and Connue
to add the current merchant and connue to add a new merchant.
6.
Oponal: Perform the following operaons.
Edit a Merchant Select a merchant on the le, and then click
to edit its
informaon.
Clear Consumpon
Devices Linked to a
Merchant
Select a merchant on the le, and then click Clear on the right
to clear all consumpon devices linked to the merchant.
Unlink a Consumpon
Device from a Merchant
Select a merchant on the le to show the linked consumpon
devices. Hover the cursor on a device and click
to unlink the
device from the merchant.
11.7.4 Add a Consumpon Rule
By adding a consumpon rule, you can select dierent charging rules for dierent consumpon
devices.
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Steps
1.
In the top le corner of Home page, select → All Modules → Consumpon → Consumpon
Management .
2.
Select Consumpon Rule on the le.
3.
Click Add Consumpon Rule.
4.
In the Consumpon Device area, check available devices and then click .
5.
Oponal: In the Copy From drop-down list, select a device which has been congured with a
consumpon rule, so as to copy the device's consumpon rule to the selected devices.
6.
Enter the rule name.
7.
Select a consumpon rule graph, and then draw the metable.
8.
Select a consumpon vericaon mode.
9.
Select a charging mode in the Charge By (Default) drop down list.
Fixed Amount
The plaorm charges a xed amount when the person pays.
Consumpon Times
The plaorm charges according to the consumpon mes of a person. For example, you can
set a threshold of consumpon mes for dierent meal types of a factory. Workers at the
factory can verify for a meal type no more than the threshold of consumpon mes. See Set
General Parameters for details about how to set the threshold of consumpon mes.
10.
Click Show More Device Advanced Conguraon and then select a consumpon vericaon
mode.
11.
Oponal: Enable Oine Consumpon.
Oine Consumpon
If the consumpon device is oine, the plaorm will record the consumpon without
charging. Aer the consumpon device turns online, the plaorm will charge according to
the consumpon records.
12.
Click Add to add the consumpon rule and go back to the consumpon rule list; or click Add
and Connue to add the current consumpon rule and connue to add a new consumpon
rule.
13.
Oponal: Click to apply a consumpon rule to a device.
11.7.5 Manage Consumpon Permissions
Consumpon permissions dene during which me periods the persons or person groups can
consume in which merchants. Aer assigning consumpon permissions to persons or person
groups, you need to apply the permissions to devices to make them take eect.
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Consumpon Permission Overview
The Consumpon Permission page shows the consumpon permission and its applying status of
each person in the person group. You can also perform operaons such as applying permissions to
devices and batch replacing consumpon schedule template on this page.
In the top le corner of Home page, select → All Modules → Consumpon → Consumpon
Management , and click Consumpon Permission on the le panel.
Select a person group, and have an overview of consumpon permissions in this group.
Figure 11-24 Consumpon Permission Overview
You can perform the following operaons on this page.
Include Sub-Group Check Include Sub-Group to display the persons'
consumpon permissions of the sub-groups of the selected
person group.
Apply Permissions to Device Click Apply Permissions to Deviceto apply persons'
consumpon permissions to devices. For details, refer to
Apply Consumpon Permissions to Devices .
Reapply Permission Check one or more persons whose applicaon status is
Applying Failed, click Reapply to reapply consumpon
permissions of the selected persons to devices.
Batch Replace Schedule Template Click Batch Replace Schedule Template, select the
template to be replaced, select the person(s) or person
group(s) to be replaced, and select the new template to
batch replace schedule template for the selected person(s)
or person group(s).
Export All Failure Records Click Export All Failure Records to export all the applying
failed records.
Edit Permission Click in the Operaon column to edit the consumpon
permission of the selected person.
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Filter Persons Click in the upper right corner, and set condions to
lter persons.
View Failure Reason For applying failed records, click in the Applicaon Status
column to view the failure details.
View Details Hover on in the Merchant column and Schedule
Template column to view the details of merchant(s) and
the schedule template.
Assign Consumpon Permissions by Person
You can assign consumpon permissions by person to specify during which me period(s) the
person(s) can consume in which merchant(s).
Steps
1.
In the top le corner of Home page, select → All Modules → Consumpon → Consumpon
Management .
2.
Click Assign Permission by Person on the le panel.
3.
Click Assign Permission.
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Figure 11-25 Assign Permission Pane
4.
In the Assign Permission pane, click to select person(s) to assign consumpon permissions to.
5.
Click below to select merchant(s).
Note
By default, all merchants are selected.
6.
Click to select a schedule template from the drop-down list.
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Note
●
You can click View to view the details of the selected template.
●
You can click Add Schedule Template to add a new schedule template. For details, refer to
Add Consumpon Schedule Template .
7.
Oponal: Click Add More Permissions to add more permissions.
Note
Refer to the previous two steps for details.
8.
Click Assign.
The corresponding permissions are assigned to the selected person(s).
9.
Oponal: Perform more operaons aer assigning permissions.
Edit Permissions Click
to edit the consumpon permissions of the selected person.
Unassign
Permissions
●
Cancel Selected Permissions: Select a person, click Unassign → Cancel
Selected Permissions , select the permissions to be canceled, and click
OK.
●
Cancel All Permissions: Select a person, click Unassign → Cancel All
Permissions , and click OK.
Filter Persons Click
in the upper right corner, and set condions to lter persons.
View Details Hover on
in the Merchant column and Schedule Template column to
view the details of merchant(s) and the schedule template.
Assign Consumpon Permissions by Person Group
You can assign consumpon permissions by person group to specify during which me period(s)
the person group(s) can consume in which merchant(s).
Steps
1.
In the top le corner of Home page, select → All Modules → Consumpon → Consumpon
Management .
2.
Click Assign Permission by Person Group on the le panel.
3.
Assign permissions to one or mulple person groups.
-
Select a person group and click Assign Permission.
-
Hover on
beside Assign Permission, and click Batch Assign Permissions.
4.
Oponal: If you select Batch Assign Permissions, select the person groups to assign the
permissions to.
Note
You can check Select Sub-Groups, then the sub-groups of the selected person groups will also be
selected.
5.
Click to select merchant(s).
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Note
By default, all merchants are selected.
6.
Click to select a schedule template from the drop-down list.
Note
●
You can click View to view the details of the selected template.
●
You can click Add Schedule Template to add a new schedule template. For details, refer to
Add Consumpon Schedule Template .
7.
Oponal: Click Add More Permissions to add more permissions.
Note
Refer to the previous two steps for details.
8.
Click Assign.
The corresponding permissions are assigned to the selected person group(s).
9.
Oponal: Perform more operaons aer assigning permissions.
Edit Permissions Select a person group, and click
in the operaon column to edit the
consumpon permissions.
Unassign
Permissions
Select a person group to view all its permissions on the right side, select
one or more permissions, and click Cancel Permission to cancel the
selected permissions.
Select a person group, move the mouse cursor to
, and click Clear All
Permissions to clear all permissions of the selected person group.
Filter
Permissions
Click
in the upper right corner, and set condions to lter consumpon
permissions.
View Details Select a person group, click
to view the details of merchant(s) and the
schedule template.
Apply Consumpon Permissions to Devices
Aer assigning consumpon permissions to persons or person groups, you need to apply the
permissions to devices to make it take eect.
Before You Start
Make sure you have applied consumpon permissions to persons or person groups. Refer to Assign
Consumpon Permissions by Person and Assign Consumpon Permissions by Person Group for
details.
Steps
1.
In the top le corner of Home page, select → All Modules → Consumpon → Consumpon
Management .
2.
Click Consumpon Permission on the le panel.
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3.
Click Apply Permissions to Device.
Note
Only consumpon permissions of persons whose applicaon status is To be Applied can be
applied to devices.
Figure 11-26 Apply Permissions to Device
4.
Select person(s).
-
Click All Persons to be Applied to select all persons to be applied.
-
Click Specied Persons to be Applied, click
, and select specied person(s) to be applied.
5.
Oponal: Switch on Specify Merchant and specify certain merchant(s) to apply permissions to.
Note
By default, all merchants are selected.
6.
Oponal: Check Apply (Inial).
Note
If you check this, all former consumpon permissions applied to the devices will be cleared, and
permissions congured on the plaorm this me will be applied to the devices. This mode is
mainly used for rst-me deployment.
7.
Click OK to start applying permissions to the devices.
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11.7.6 Search for Consumpon Records
You can set condions to search for normal and abnormal consumpon records.
1. In the top le corner of Home page, select → All Modules → Consumpon → Transacon
Search , and click Consumpon Record.
2. Click Normal Consumpon Record or Abnormal Consumpon Record on the top side.
Note
Consumpon records without person informaon (person name, ID, and person group) are
abnormal consumpon records. Also, consumpon records will be generated when a person's
consumpon mes for a certain type of meal exceed the congured value, or the consumpon
permission of a person dose not match with that is congured on the plaorm.
3. Set the needed condions, including person name, person ID, person group, etc., and click
Search. The consumpon records that meet the condions are displayed on the right side.
The explanaons of some parameters are as follows:
Consumpon Device
Select consumpon device(s) to be searched for consumpon records.
Handling Status
Note
This condion is for abnormal consumpon records only.
Not Handled
Search for the consumpon records that are not handled.
Handled
Search for the consumpon records that have been handled.
Figure 11-27 Normal Consumpon Records
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Figure 11-28 Abnormal Consumpon Records
Note
in the Operaon column represents that the record is not handled.
4. You can do more of the following for the searched consumpon records.
-
Export Single Record: Click Export in the Operaon column to export the current
consumpon record.
-
Export All Records: Click Export in the upper right corner, select the le type (only Excel is
supported currently), and click Export to export all the consumpon records.
-
Customize List Items: Click and select the items to be displayed in the list.
-
Handle Abnormal Record: For an abnormal consumpon record, click in the Operaon
column, enter the descripon, and click OK to handle this record.
11.7.7 Manage Consumpon Report
There are four types of reports including personal consumpon report, person group consumpon
report, revenue reports of merchant, and revenue reports of device. You can customize reports by
seng condions such as report target, meal type, and me. You can also export reports in Excel
and PDF.
View Person Consumpon Report
You cam view consumpon reports of a specied person or specied persons.
In the top le corner of the Client, select
→ All Modules → Consumpon → Stascs Report →
Personal Consumpon Report .
●
Select target person(s), meal type, and me to generate a report.
●
Click Calculate Again and select target person(s), meal type, and me to generate a report.
In a personal consumpon report, you can view total consumpon amount, total consumpon
mes, and total records of consumpon charged by mes of the specied person(s) in pie charts.
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Figure 11-29 Person Consumpon Report
Note
●
Total Consumpon Times = Total Records of Consumpon Charged by Fixed Amount + Total
Records of Consumpon Charged by Times.
●
The item Total Records of Consumpon Charged by Times refers to the number of
consumpons that are charged by mes. In other words, it refers to how many mes did all
report targets consume.
You can also click to set what you want to display in the Person Consumpon Details table.
You can click Export to export the report in Excel or PDF.
View Person Group Consumpon Report
You cam view consumpon reports of a specied person group or specied person groups.
In the top le corner of the Client, select → All Modules → Consumpon → Stascs Report →
Person Group Consumpon Report .
●
Select target person group(s), meal type, and me to generate a report.
●
Click Calculate Again in the upper-right corner, select target person group(s) and me, and click
OK to generate a report.
In a person group consumpon report, you can view total consumpon amount, total consumpon
mes, total number of consumers, and total records of consumpon charged by mes of the
specied person group(s) in pie charts.
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Figure 11-30 Person Group Consumpon Report
Note
●
Total Consumpon Times = Total Records of Consumpon Charged by Fixed Amount + Total
Records of Consumpon Charged by Times.
●
The item Total Records of Consumpon Charged by Times refers to the number of
consumpons that are charged by mes. In other words, it refers to how many mes did all
report targets consume.
You can also click to set what you want to display in the Consumpon Details table.
You can click Export to export the report in Excel or PDF.
View Revenue Report of Merchants
You cam view daily and monthly revenue reports of a specied merchant or specied merchants.
In the top le corner of the Client, select → All Modules → Consumpon → Stascs Report →
Revenue Report of Merchant → Daily Revenue Report of Merchant .
Select target person merchant(s), meal type, and me to generate a report.
In a revenue report of merchant(s), you can view revenue, consumpon mes, number of
consumers, and total records of consumpon charged by mes of the store(s) in pie charts. Also,
you can view Monthly Revenue Report of Merchant by clicking Monthly Revenue Report of
Merchant.
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Figure 11-31 Revenue Report of Merchants
Note
●
Total Consumpon Times = Total Records of Consumpon Charged by Fixed Amount + Total
Records of Consumpon Charged by Times.
●
The item Total Records of Consumpon Charged by Times refers to the number of
consumpons that are charged by me.
You can also click to set what you want to display in the Daily Revenue Details of Merchants /
Monthly Revenue Details of Merchants table.
You can click Export to export the report in Excel or PDF.
View Revenue Report of Devices
You cam view daily and monthly revenue reports of a specied device or specied devices.
In the top le corner of the Client, select → All Modules → Consumpon → Stascs Report →
Revenue Report of Device .
●
Select target device(s), meal type, and me to generate a report.
●
Click Calculate Again in the upper-right corner, select target device(s) and me, and click OK to
generate a report.
In a revenue report of device(s), you can view total revenue, total consumpon mes, total
number of consumers, and total records of consumpon charged by mes of the device(s) in pie
charts.
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Note
●
Total Consumpon Times = Total Records of Consumpon Charged by Fixed Amount + Total
Records of Consumpon Charged by Times.
●
The item Total Records of Consumpon Charged by Times refers to the number of
consumpons that are charged by mes. In other words, it refers to how many mes did all
report targets consume.
You can also click to set what you want to display in the Revenue Details of Devices table.
You can click Export to export the report in Excel or PDF.
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Appendix A. Tips When Collecng/Comparing Face
Picture
The posion when collecng or comparing face picture is as below:
Expression
●
Keep your expression naturally when collecng or comparing face pictures, just like the
expression in the picture below.
●
Do not wear hat, sunglasses, or other accessories that can aect the facial recognion funcon.
●
Do not make your hair cover your eyes, ears, etc. and heavy makeup is not allowed.
Posture
In order to get a good quality and accurate face picture, posion your face looking at the camera
when collecng or comparing face pictures.
Size
Make sure your face is in the middle of the collecng window.
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Appendix B. Tips for Installaon Environment
1. Light Source Illuminaon Reference Value
Candle: 10Lux
Bulb: 100~850Lux
Sunlight: More than 1200Lux
2. Avoid backlight, direct and indirect sunlight
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Appendix C. Dimension
Figure C-1 Dimension of Device with Turnsle Bracket
Note
Take single screen as an example.
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Figure C-2 Dimension of Device on Base (Single Screen)
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UD32832B-A
