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Charge LED Indicator Light
Charge LED: USB cable not connected
Color/Status HP Sprocket Condition Description
Green Fully Charged Device is fully charged, 90-100%
Amber Medium Charge Device charge is between 11-89%
Blinking Red Low Charge Device has a low battery and will need to be
charged soon (4-10%).
Charge LED: USB cable connected
Green Fully Charged Device is fully charged.
Amber Charging, 90-99%
charged
Device is nearly charged.
Blinks Red 3 times,
then solid Amber
Medium Charge Device charge is 11-89%
Red Low and Critically Low
Charge
Device has a low battery and is charging.
Status LED Indicator Light
The color of the Status LED Indicator Light can be personalized in the Sprocket app. The default color is White,
indicated in this table.
Color/Status HP Sprocket Condition Description
is completely drained. If the battery is Critically
Device is turned off, in Sleep mode, or the battery
Low or drained, you cannot print.
White (default)
Off
(Or owner's personal color)
Idle
Powered off/Sleep
Printer is idle. The color of this LED can be
personalized in the Sprocket app.
White (default),
Blinking
(Or owner's personal color)
Sprocket is printing from
the Owner's mobile
device
three times when a print job is sent from an
The LED will quickly ash white/personal color
The LED will quickly ash the owner/guest’s
might be off. Check the Chrage LED light for
Owner's mobile device. While printing, the LED
will slowly pulse white/personal color.
Personal or Assigned
Guest Color
(Yellow, Blue, Green, Indigo,
Purple, Pink. Color set in the
Sprocket app)
Sprocket is printing from
a Guest mobile device color three times when a print job is sent by a
particular user. While printing, the LED will slowly
pulse the owner/guest's color.
Red, Blinking slowly Printer Error State Printer might be out of paper or the Paper Cover
battery status. Resolve the error to continue
printing.
Solid Red Printer Error State The printer is in an unrecoverable state. Complete
a hardw
are reset to resolve.
Red, Blinking fast Printer Error State The printer might have a paper jam. The printer
will restart and automatically clear the jam.
Alternating colors,
Sparkling
Firmware Update
the Sprocket app during the update.
The Sprocket app will alert you to various error conditions through in-app messaging. Follow the app instructions to
resolve issues.
If the USB cable is not connected and your printer battery is critically low (1-3% charged), the Status LED light will turn off and the
printer will become unresponsive. You will not be able to print when the battery is critically low.The Charge LED will continue to
blink red. Charge the printer as soon as possible.
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