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17
Troubleshooting tips ... Before you call for service
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling for service.
Problem
Possible Cause
What To Do
Fan/Light does not operate
when either button is
pressed
A h
ouse fuse may be blown, or
a circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Fan does not operate when
fan Lo, Med, Hi buttons are
pressed
The b
lower connector is loose
or not plugged into its mating
connector.
Disconnect power to the unit. Remove the filters and
look up at the blower. If the blower connector plug is
loose or you see the connector dangling, the installer
failed to plug it in securely. See the mini manual for the
plug location and how to plug in the connector.
Loud or abnormal airflow
noise
Wrong d
uct size during
installation.
Using smaller duct pipe will cause reduced venting.
Minimize the duct run length and number of transitions
and elbows. GE service technicians cannot correct this
issue if installed improperly.
Fan fails to circulate air
or moves air slower
than normal and/or fan is
making loud or abnormal
airflow noise
Obstructions in
duct work. Make sure nothing is blocking the vent. Make sure your
wall or roof cap has a blade or door.
Damper blade on wall or roof
cap may not be open.
Make sure damper swings freely. Damper blades may
flip over and will not fully open when this happens.
Adjust to original position.
Metal grease filter and charcoal
filter (if present) may be dirty.
Clean the metal grease filter and replace charcoal filter
(if present). See Care and Cleaning of the Vent Hood.
Insufficient makeup
(replacement) air
Sufficient makeup (replacement) air is required for
exhausting appliances to operate at an optimal level.
Check with local building codes, which may require or
strongly advise the use of makeup air.
The hood controls are not
operating correctly
Control logic c
onfused. Disconnect power to the hood by resetting the circuit
breaker. Wait 30 seconds to allow controls to reset.
Early light failure Light wattage is too high. Replace with correct wattage (40W recommended)
Fan continually cycles off
and on
The motor is probably
o
verheating and turning
itself off. This can be harmful
to the motor. Filter may be
excessively soiled.
Clean the metal grease filter and replace charcoal filter
(if present). See Care and Cleaning of the Vent Hood.
If you have checked the information above and find that you still need help with your appliance, call our
Customer Service facility at 800-932-4267 between 9:00 AM and 5:00 PM ET or visit
https://www.summitappliance.com/support
a
ny time. We will do our best to answer your questions.
TROUBLESHOOTING TIPS
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