This product records videos while the vehicle is operating.
Read and follow the instructions in this guide to properly use and maintain the product.
User Guide
Q1000
Before using the product
About the product
This product records videos while the vehicle is operating. Use this product only for reference when
investigating incidents or road accidents. This product is not guaranteed to record for all events. The
device may not record accidents with impacts that are too minor to activate the impact sensor or accidents
with massive impacts that cause the vehicle’s battery voltage to deviate.
Video recording does not begin until the product is completely turned on (booted up). To ensure that all
vehicle events are recorded, wait until the product is completely booted up after turning it on, and then
begin operating the vehicle.
THINKWARE is not responsible for any loss caused by an accident, nor is it responsible for providing any
support regarding the outcome of an accident.
Depending on the vehicle’s configuration or operating conditions, such as the installation of remote door
lock devices, ECU settings, or TPMS settings, some product features may not be supported, and different
firmware versions may influence the product’s performance or features.
About the user guide
The information provided in the guide may change when the manufacturer updates its service policy.
This user guide is intended for THINKWARE Q1000 model only, and it may contain technical errors, editorial
errors, or missing information.
Copyrights
All rights for the content and maps in this guide are reserved by THINKWARE and are protected under
copyright laws. All unauthorized duplication, revision, publication, or distribution of this guide without
written consent from THINKWARE is prohibited and is eligible for criminal charges.
Registered trademarks
THINKWARE Q1000 is a registered trademark of THINKWARE.
Other product logos and service names in this guide are trademarks of the relevant companies.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
• This appliance and its antenna must not be co-located or operation in conjunction with any other
antenna or transmitter.
• A minimum separation distance of 20cm must be maintained between the antenna and the person
for this appliance to satisfy the RF exposure requirements.
FCC CAUTION: Any changes or modifications to the equipment not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
FCC ID: 2ADTG-Q1000
Information to user : RSS-247
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20 cm between the radiator &
your body.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science
and Economic Development Canada’s licence-exempt RSS(s).
Please be cautioned the changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Notice: Operation is subject to the following two conditions : (1) this device may not cause
interference, and (2) this device must accept any interference, including interference that may cause
undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
IC: 12594A-Q1000
4
Contents
Safety information 5
1. Product overview 8
1.1 Included items 8
1.1.1 Standarditems 8
1.1.2 Accessories(soldseparately) 8
1.2 Part names 9
1.2.1 Frontcamera(mainunit)-frontview 9
1.2.2Frontcamera(mainunit)-rearview 10
1.2.3Rearcamera(optional) 11
1.3 Removing and inserting the memory card 11
2. Installing the product 12
2.1 Installing the front camera (main unit) 12
2.1.1 Selectinganinstallationlocation 12
2.1.2Securingtheproduct 13
2.1.3Connectingthepowercable 14
2.2 Installing the rear camera (optional) 15
2.2.1Selectinganinstallationlocation 15
2.2.2Securingtherearcamera 16
2.2.3Connectingtherearcameracable 17
2.3 Installing the RADAR module (optional) 17
3. Using recording features 19
3.1 Turning the product on or off 19
3.2 Learning about the file storage locations 19
3.3 Using the continuous recording feature 19
3.4 Recording manually 20
3.5 Using the SOS recording feature 20
3.6 Using parking mode 21
3.7 Using the Super night vision feature 23
3.8 Using the road safety features 23
4. Using the mobile viewer 24
4.1 Connect the product to a smartphone 24
4.2 Viewing the mobile viewer screen layout 24
5. Using THINKWARE CONNECTED 25
5.1 Connecting the product to THINKWARE
CONNECTED 25
6. Using the PC viewer 26
6.1 System requirements 26
6.2 Learning about the PC viewer 26
6.2.1InstallingthePCviewer 26
6.2.2PCviewerscreenlayout(forWindows) 27
6.2.3PlayingrecordedvideosonthePC
viewer(forWindows) 28
6.2.4PCviewerscreenlayout(forMac) 29
6.2.5PlayingrecordedvideosonthePC
viewer(forMac) 30
7. Settings 31
7.1 Managing the memory card 31
7.2 Setting the Camera 31
7.3 Setting recording features 32
7.4 Setting road safety features 33
7.5 Configuring the system settings 33
8. Accessing the product information 34
8.1 Viewing the product information 34
8.2 Accessing and configuring the GPS 34
9. Upgrading the firmware 35
10. Troubleshooting 36
11. Specifications 37
5
Safety information
Read the following safety information to properly use the product.
Safety symbols in this guide
"Warning" - Indicates a potential hazard which, if not avoided, may result in injury or death.
"Caution" - Indicates a potential hazard which, if not avoided, may result in minor injury or property damage.
"Note" - Provides useful information to help users better utilize the product’s features.
Safety information for proper use
Driving and product operation
• Do not operate the product while driving a vehicle. Distraction while driving may cause accidents and
result in injury or death.
• Install the product in places where the driver’s view is not obstructed. Obstruction of the driver’s vision
may cause accidents and result in injury or death. Check with your state and municipal laws before
mounting the product to the windshield.
6
Power supply
• Do not operate or handle the power cable with wet hands. Doing so may result in electrocution.
• Do not use damaged power cables. Doing so may result in electrical fire or electrocution.
• Keep the power cable away from all heat sources. Failure to do so may cause the power cord insulation to
melt, resulting in electrical fire or electrocution.
• Use the power cable with the correct connector and make sure the power cable is connected securely
and is firmly in place. Failure to do so may result in electrical fire or electrocution.
• Do not modify or cut the power cable. Also, do not place heavy objects on the power cable or pull, insert,
or bend the power cable using excessive force. Doing so may result in electrical fire or electrocution.
• Use only genuine accessories from THINKWARE or an authorized THINKWARE dealer. THINKWARE does
not guarantee compatibility and normal operation of third-party accessories.
• When connecting the power cable to the product, ensure that the connection between the cable plug
and the power cable connector on the product is secure. If the connection is loose, the power cable may
become disconnected due to vehicle vibration. Video recording is not available if the power connector is
disconnected.
Children and pets
Ensure that the product is out of the reach of children and pets. If the product breaks, it may result in fatal
damage.
7
Other information about the product
Product management and operation
• Do not separate the product and the mount when the product is turned on. Doing so may result in product
malfunction.
• Do not expose the product to direct sunlight or intense light. The lens or internal circuitry may fail
otherwise.
• Use the product at a temperature between 14°F and 140°F (-10°C to 60°C) and store the product at a
temperature between -4°F and 158°F (-20°C to 70°C). The product may not function as designed and some
permanent physical damages may result if it is operated or stored out of the specified temperature ranges.
Such damages are not covered by the warranty.
• Frequently check the product for the proper installation position. Impact caused by extreme road
conditions may alter the installation position. Ensure that the product is positioned as instructed in this
guide.
• Do not apply excessive force when pressing the buttons. Doing so may damage the buttons.
• Do not use chemical cleaners or solvents to clean the product. Doing so may damage plastic components
of the product. Clean the product using a clean, soft, and dry fabric.
• Do not disassemble the product or subject the product to impact. Doing so may damage the product.
Unauthorized disassembly of the product voids the product warranty.
• Handle with care. If you drop, mishandle, or expose the product to external shocks, it may cause damage
and/or result in the malfunction of the product.
• Do not attempt to insert foreign objects into the device. Doing so may damage the product.
• Avoid excessive humidity and do not allow any water to enter the product. Electronic components inside
the product may fail if exposed to humidity or water.
• Depending on the make and model of your car, the power may be constantly supplied to the dash cam
even when the ignition is turned off. Installation of the device to a continuously powered 12V outlet could
result in vehicle battery drainage.
• This device is designed to record video while the vehicle is in operation. The quality of the video might be
affected by weather conditions and the road environment, such as whether it is day or night, presence of
street lighting, entering/exiting tunnels, and the surrounding temperature.
• THINKWARE is NOT responsible for the loss of any recorded video during operation.
• Although the device was designed to withstand high-impact car collisions, THINKWARE does not
guarantee the recording of accidents when the device is damaged as a result of the accident.
• Keep the windshield and camera lens clean for optimal video quality. Particles and substances on the
camera lens or windshield may reduce the quality of the recorded videos.
• This device is intended to be used inside the vehicle only.
8
1. Product overview
1.1 Included items
Ensure that all the items are included when you open the product box.
1.1.1 Standard items
Front camera (main unit) Mount Heat Blocking Film
Car charger Adhesive cable holder MicroSD memory card with adapter
(consumable)
Warranty / CS information
The standard items may change without prior notice.
1.1.2 Accessories (sold separately)
ACC
BATTERY
GND
Rear camera Rear camera cable Hardwiring cable RADAR module
Product overview
9
1.2 Part names
1.2.1 Front camera (main unit) - front view
RESET
DC-IN power port
Used to connect the
power cable.
RADAR port
Used to connect
the RADAR module
(optional).
V-IN input port
Used to connect the
rear camera (optional).
Connection LED
Indicates the Wi-Fi and Bluetooth connection
status.
Speaker
Outputs the voice guide and buzzer sounds to indicate
the product’s status.
REC LED
Indicates the recording status.
GPS LED
Indicates the GPS connection status.
Manual recording button
• Press to start manual
recording.
• Press and hold for
3 seconds for SOS
recording.
Voice recording button
Press to enable or disable
voice recording.
Format button
Press and hold to format
the memory card.
Connection button
Press to connect the
product to a smartphone
via Bluetooth or Wi-Fi
network.
Power button
• Press and hold to turn off
the product.
• Press to turn on the
product.
Reset button
Insert the tip of a sharp object to reset the product when
an error occurs.
Product overview
10
• To reset the product, press and hold the voice recording ( ) and manual recording (REC) buttons
simultaneously until you hear beeps.
• Refer to the following table to check the status of the product using the LED indicators.
LED LED STATUS Operation description
Front Security LED
(light on)
The product is turned on.
Connection LED
(light on)
Bluetooth connected
(flickers)
Bluetooth pairing
(light on)
Wi-Fi connected
(flickers)
Internet Mode pairing (not connected)
(light on)
Internet Mode connected
(flickers quickly)
SOS recording
(flickers)
Bluetooth/Wi-Fi reset
REC LED
(light on)
Continuous Recording/Parking Recording
(Time Lapse)
(flickers)
Manual recording/Event recording/Parking recording
(Motion Detection)
OFF Parking recording (Energy Saving)
(flickers quickly)
SOS recording
GPS LED
(light on)
GPS activated
1.2.2 Front camera (main unit) - rear view
Memory card slot
Insert a memory
card to save
recordings.
Front camera lens
Records the front view.
Adhesive mount
Used to fix the front camera in the vehicle.
Security LED
Indicates that video is
being recorded.
Product overview
11
1.2.3 Rear camera (optional)
Adhesive mount
Used to fix the rear camera in the vehicle.
Rear camera lens
Records the rear view.
Security LED
Indicates that the video is being recorded.
Connection port
Used to connect the rear
camera to the front camera
using a rear camera cable.
Depending on the laws and regulations of the country, the security LED specifications may be different.
1.3 Removing and inserting the memory card
Follow the instructions to remove the memory card from the product or to insert the memory card into the
product.
Before removing the memory card, ensure that the product
is turned off. Gently push the bottom of the memory card
with your fingernail to release it, and then remove it from the
product.
To insert the memory card into the memory card slot, ensure
that the metal contacts on the memory card are facing toward
the product’s buttons, and insert it into the slot until you hear
a click.
• Ensure that the product is turned off before removing the memory card. The recorded video files may be
corrupted or lost if you remove the memory card while the product is on.
• Ensure that the memory card is in the correct direction before inserting it into the product. The memory
card slot or the memory card may be damaged if it is inserted incorrectly.
• Use only authentic memory cards from THINKWARE. THINKWARE does not guarantee the compatibility and
normal operation of third-party memory cards.
To prevent loss of recorded video files, periodically back up the video files on a separate storage device.
12
2. Installing the product
2.1 Installing the front camera (main unit)
Follow the instructions to properly install the product.
2.1.1 Selecting an installation location
Select an installation location that can record the
entire view in front of the vehicle without obstructing
the driver’s vision. Ensure that the front camera lens
is located in the center of the windshield.
20 cm
If a GPS navigating device is installed on the dashboard,
its GPS reception may be affected depending on the
dashboard camera’s installation location.
Adjust the installation location of the GPS navigating
device to ensure that the two devices are separated by
at least 20 centimeters (approximately 8 inches).
Installing the product
13
2.1.2 Securing the product
Follow the instructions to secure the product at the installation location.
1
After determining the installation location, wipe the installation location on the windshield with a dry
cloth.
2
Attach the heat blocking film to the installation
location.
Attach the heat blocking film where the front
camera will not be blocked.
3
2
1
➊➊
➋➋
Remove the protective film from the adhesive mount,
and then press the mount to the heat blocking film.
Push the mount against the windshield to ensure
that the mount is firmly fixed.
4
Align the product to the mount, and then slide it into
the locking position until you hear a click.
• The product may fall and be damaged during
vehicle operation if it is not firmly fixed to the
mount.
• If you need to remove the mount from the
windshield to alter the installation location, be
careful not to damage the windshield’s film coat.
Installing the product
14
5
DC-IN
Set the vertical angle of the camera appropriately.
If the product and mount are not fully connected,
the red part of the slide lock will show.
To confirm the camera angle, record a video after installation and check the video using the mobile
viewer or the PC viewer. If necessary, adjust the camera angle again. For more information about the
mobile viewer or the PC viewer, refer to "4. Using the mobile viewer" on page 24 or "6. Using the PC
viewer" on page 26.
2.1.3 Connecting the power cable
When the engine and electrical accessories are turned off, connect the car charger.
The hardwiring cable (optional) must be professionally installed to the vehicle by a trained mechanic.
2
RESET
DC-IN
RADAR
V-IN
H D
1
➊➊
➋➋
Connect the car charger to the product’s DC-IN power
port and insert the cigar jack into the vehicle’s power
socket.
The location and specifications of the power socket
may differ by vehicle make and model.
• Use the authentic THINKWARE car charger. Use of third party power cables may damage the product and
result in electrical fire or electrocution due to the voltage difference.
• Do not cut or modify the power cable yourself. Doing so may damage the product or the vehicle.
• For safe driving, arrange the cables to prevent the driver's vision from being obstructed or interfering with
driving. For more information about arranging cables, visit www.thinkware.com.
Installing the product
15
1/8
1/4
Connect the product to THINKWARE DASH CAM LINK on
your smartphone and adjust the camera angle so that the
hood of the vehicle covers 1/4 - 1/8 of the screen while
viewing the live view screen, as shown in the image to
the left.
For more information about connecting and using the
THINKWARE DASH CAM LINK, refer to "4. Using the
mobile viewer" on page 24.
2.2 Installing the rear camera (optional)
Refer to the following instructions to properly install the rear camera.
2.2.1 Selecting an installation location
Select a location on the rear windshield where there
is no defrost grid wire and the camera can record
the entire rear view.
• For vehicles with a sunshade attached to the rear windshield, you must select a location where using the
sunshade will not interfere with camera operation.
• The adhesive part of the rear camera should not touch the defrost grid.
Installing the product
16
2.2.2 Securing the rear camera
Refer to the following instructions to secure the product to the installation location.
1
After determining the installation location, wipe the installation surface of the windshield with a dry
cloth.
Check the installation location before you secure the rear camera to the rear windshield. After
securing the rear camera to the windshield, it is hard to remove the camera or change the installation
location due to the strong adhesive.
2
1
2
➊➊
➋➋
Remove the protective film from the adhesive mount
and camera lens.
3
THINKWARE
Attach the product with the THINKWARE logo facing
indoors and press the adhesive tape firmly to secure
the camera.
If the product is fixed in reverse, the rear view
will be recorded upside down.
4
THINKWARE
Adjust the camera’s vertical angle.
Installing the product
17
2.2.3 Connecting the rear camera cable
Power off the product and connect the rear camera cable to the front camera (main unit).
1
Connect one end of the rear camera cable to the front camera’s V-IN port.
2
THINKWARE
Connect the other end of the rear camera cable to
the rear camera’s connection port.
For safe driving, arrange the cables to prevent
the driver’s vision from being obstructed or
interfering with driving.
3
Turn on the ACC or start the engine to check if the product is powered on. After the product is powered
on, the voice guidance will be turned on.
The product is powered on when the ACC mode is turned on or when the engine starts.
2.3 Installing the RADAR module (optional)
Refer to the following instructions to properly install the RADAR module. Install the RADAR module near the
product, taking the module's cable length into account.
• When the RADAR module (optional) detects an object in the radar area, Energy Saving is switched off and
the impact detection is set for 30 seconds. (If there is no impact detected, the product does not store the
recording and switches back to Energy Saving.)
• If an object and impact are detected in the radar area, a video is recorded for 20 seconds and stored in
the “parking_rec” folder. (The buzzer will sound.) When the recording ends, the product switches back to
Energy Saving.
Installing the product
18
1
Remove the film on the back of the RADAR module.
2
Attach the RADAR module’s adhesive surface to
the upper part of the front windshield and press the
adhesive part firmly to secure it.
Before installation, make sure the RADAR
module’s cable length is sufficient and check
the cable routing path.
3
DC-IN
RADAR
V-IN
H D
Connect the RADAR module to the product’s RADAR
connector.
Check the RADAR connector location again
before connecting the module. If you connect
the RADAR module to the DC-IN power
connector, the pins inside the port may be
damaged.
4
Turn on the ACC or start the engine to check that the product is powered on. After the product is
powered on, the REC LED and the voice guide are turned on.
19
3. Using recording features
3.1 Turning the product on or off
The product is turned on automatically and continuous recording starts when you turn on the ACC or start
the engine.
Wait until the product is completely booted up after turning it on, and then begin operating the vehicle. The
video recording does not begin until the product is completely turned on (booted up).
3.2 Learning about the file storage locations
Videos are stored in the following folders according to their recording mode.
On the mobile
viewer
Continuous
Continuous
Incident
Manual
Recording
Motion Detection
Parking
Incident
SOS
Recording
In the memory
card
cont_rec evt_rec manual_rec
motion_
timelapse_rec
parking_rec SOS_rec
Play videos on Window/Mac computers or using the THINKWARE DASH CAM LINK. If you play videos by
inserting the memory card in devices such as a smartphone or a tablet PC, the video files may be lost.
A file name is composed of the recording start date and time, and the recording option.
REC_2022_07_01_10_25_30_
F.MP4
REC_2022_07_01_10_25_30_R.MP4
REC_2022_07_01_10_25_30_GS.MP4
Recording conditions
• F: Front camera
• R: Rear camera (when optional rear camera is equipped)
3.3 Using the continuous recording feature
Connect the power cable to the product’s DC-IN power port and then turn on the vehicle’s electrical
accessories or start the engine. The voice guide will indicate that continuous recording has started.
During continuous recording, the product operates as follows.
Mode Operation description REC LED
Continuous
recording
During driving, videos are recorded in 1 minute segments and stored in the
"cont_rec" folder.
(light on)
Incident
continuous
recording*
When an impact to the vehicle is detected, a video is recorded for
20 seconds (from 10 seconds before the detection to 10 seconds after the
detection) and stored in the "evt_rec" folder.
(flickers)
* When an impact to the vehicle is detected during continuous recording, incident continuous recording starts with a
double beep sound.
Using recording features
20
• Wait until the product is completely booted up after turning it on, and then begin operating the vehicle. The
video recording does not begin until the product is completely turned on (booted up).
• When incident continuous recording starts, a double "beep" sounds as a notification.
• To enable recording, you must insert a memory card into the product.
3.4 Recording manually
You can record a scene you want to capture while driving and store it as a separate file.
To start manual recording, press the manual REC button. Then, the voice guide will indicate that manual
recording has started.
During manual recording, the product operates as follows.
Mode Operation description REC LED
Manual
recording
When you press the manual recording (REC) button, a video will be recorded
for 1 minute (from 10 seconds before to 50 seconds after pressing the button)
and stored in the "manual_rec" folder.
(flickers)
3.5 Using the SOS recording feature
You can record a scene when an accident occurs while driving and store it as a separate file.
To start SOS recording, press the REC button for 3 seconds. During SOS recording, the product operates as
follows.
Mode Operation description
Connection LED/
REC LED
SOS recording
If you press the REC button for 3 seconds when an accident occurs, a video
will be recorded for 10 seconds (from 5 seconds before the accident to
5 seconds after pressing the button) and stored in the "SOS_rec" folder.
(flickers quickly)
• To use this feature, you must sign in to the THINKWARE CONNECTED application.
• The video will be uploaded to the THINKWARE CONNECTED application with the location where the
accident occurred.
Using recording features
21
3.6 Using parking mode
When the product is connected to the vehicle via the hardwiring cable, the operating mode is switched to
parking mode after the engine or electrical accessories are turned off and the voice guide will indicate that
the parking mode has started.
• Parking mode operates only when the hardwiring cable is connected. The hardwiring cable must be
professionally installed to the vehicle by a trained mechanic.
• To use all recording modes, you must insert a memory card into the product.
• Depending on the battery charging status of the vehicle, the duration of parking mode may differ. If you
want to use parking mode for an extended period, check the battery level to prevent battery depletion.
If you do not want to use parking mode or you want to change the mode settings, from the mobile viewer,
tap Dash Cam Settings
>
Record Settings.
Refer to the following table to set the Parking Mode options.
Option Operation description REC LED
Motion
Detection
No motion
or impact
detected
Monitors movement in the area or impacts to the vehicle. Video will
be recorded only when motion or an impact is detected.
(flickers)
Motion
detected
When a moving object is detected while parking, a video is recorded
for 20 seconds (from 10 seconds before detection to 10 seconds after
detection) and stored in the "motion_timelapse_rec" folder.
(flickers)
Impact
detected
When an impact is detected while parking, a video is recorded for 20
seconds (from the moment 10 seconds before detection to 10 seconds
after detection) and stored in the "parking_rec" folder.
(flickers)
Time
Lapse
No impact
detected
A video is recorded at a rate of 2 fps for 10 minutes, compressed into
a 2-minute long file, and stored in the "motion_timelapse_rec" folder.
Since the video file recorded with this option is small, you can record
a long video.
(light on)
Impact
detected
When an impact is detected while parking, a video is recorded for
100 seconds at a rate of 2 fps (from the moment 50 seconds before
detection to 50 seconds after detection) and stored in the "parking_
rec" folder after being compressed into a 20-second long file. (The
buzzer will sound.)
(flickers)
Using recording features
22
Option Operation description REC LED
Energy
Saving
No impact
detected
Monitors impacts to the vehicle. Video will be recorded only when an
impact is detected.
OFF
Impact
detected
When an impact is detected while parking, a video is recorded for
20 seconds (from within 1 second after detection) and stored in the
"parking_rec" folder.
• When the RADAR module (optional) detects an object
in the radar area, Energy Saving is switched off and
the impact detection is set for 30 seconds. (If there
is no impact detected, the product does not store the
recording and switches back to Energy Saving.)
• If an object and impact are detected in the radar area,
a video is recorded for 20 seconds and stored in the
“parking_rec” folder. (The buzzer will sound.) When the
recording ends, the product switches back to Energy
Saving.
(flickers)
OFF
The product is powered off when electric accessories and the engine
are turned off.
OFF
If parking mode settings are changed, the videos recorded with the previous settings will be deleted. To
prevent data loss, back up all parking mode videos before changing parking mode settings.
You cannot use Motion Detection, Time Lapse, or Energy Saving at the same time.
Using recording features
23
3.7 Using the Super night vision feature
With the Super Night Vision feature, you can record videos that are much brighter than videos recorded
without this feature. This feature is enabled by real-time image signal processing (ISP) to improve the
brightness of videos recorded.
<When Super Night Vision is deactivated> <When Super Night Vision is activated>
1
From the mobile viewer, tap Dash Cam Settings
>
Record Settings.
2
From Super Night Vision, select the desired recording mode to use the Super Night Vision feature. The
new setting is applied automatically.
3.8 Using the road safety features
The road safety features include a safety camera alert system, a lane departure warning system (LDWS),
a lane departure warning system speed (LDWS Speed), a forward-collision warning system (FCWS), a low
speed Forward collision warning system (low-speed FCWS), and a front vehicle departure warning (FVDW).
Safety feature Description
LDWS
(Lane Departure Warning)
Detects the lane departure via the real-time video and warns the driver.
LDWS Speed
Detects lane departure and warns the driver when the speed of the vehicle goes
over the speed selected in the settings.
FCWS
(Forward Collision Warning)
Detects forward collision threats via the real-time video and warns the driver when
the vehicle is moving at 50 km/h or above.
Low Speed FCWS
Detects forward collision threats via real-time video and warns the driver when the
vehicle is moving at 10-30 km/h.
FVDW
(Front Vehicle Departure
Warning)
Detects the departure of another vehicle that was previously stationary in front of the
vehicle and notifies the driver after four seconds.
Road safety features are performed differently depending on the set speed and sensitivity of the features.
24
4. Using the mobile viewer
You can view and manage recorded videos and configure various product features on your smartphone.
One of the following environments is required to use the THINKWARE DASH CAM LINK application:
• Android 7.0 (Nougat) or higher
• iOS 13 or higher
4.1 Connect the product to a smartphone
1
On your smartphone, open the Google Play Store or Apple App Store and download and install
THINKWARE DASH CAM LINK.
2
Run THINKWARE DASH CAM LINK.
3
Tap Dash cam connection is required. at the bottom of the screen and follow the on-screen instructions
to connect the product to a smartphone.
4.2 Viewing the mobile viewer screen layout
The following provides brief information about the mobile viewer’s screen layout.
25
5. Using THINKWARE CONNECTED
You can view and manage recorded videos and configure various product features on your smartphone.
• One of the following environments is required to use the THINKWARE CONNECTED application:
- Android 7.0 (Nougat) or higher
- iOS 11.4 or higher
• The services and features provided by THINKWARE CONNECTED application may be changed according to
the service policy. Refer to the THINKWARE website (https://www.thinkware.com) for more information.
• Status of the vehicle while driving/parking
• Vehicle battery voltage status
• Dash cam power off
• Driving history
• SOS notification, recorded video backup, and SMS transmission
• Driving impact notification, video backup, and SMS transmission
• Parking impact notification and recorded video backup
• Download and share the event location and recorded video
• The captured image of the front camera during the most recent parking
• Real-time vehicle location
• Remote live view
Q1000
5.1 Connecting the product to THINKWARE CONNECTED
1
On your smartphone, open the Google Play Store or Apple App Store and download and install
THINKWARE CONNECTED.
2
Run THINKWARE CONNECTED and tap Sign In on your smartphone.
You need a THINKWARE ID to use THINKWARE CONNECTED. If you don’t have an ID, tap Sign Up and
sign up for a THINKWARE membership.
3
After you sign in, follow the app's instructions. Tap Register a Device, and enter a barcode number to
register a product.
26
6. Using the PC viewer
You can view and manage the recorded videos and configure various product features on your PC.
6.1 System requirements
The following are the system requirements for running the PC viewer.
• Processor: Intel Core i5, or higher
• Memory: 4 GB or more
• Operatingsystem:Windows7orlater(64-bitisrecommended),MacOSX10.10orlater
• Other:DirectX9.0orhigher/MicrosoftExplorerversion7.0orhigher
The PC viewer will not operate properly on PC systems running an operating system other than those listed
in the system requirements.
6.2 Learning about the PC viewer
6.2.1 Installing the PC viewer
You can download the latest PC viewer software from the THINKWARE website (https://www.thinkware.
com/Support/Download).
The PC viewer installation file (setup.exe) is stored in the root folder of the memory card that is provided
with the product. Follow the instructions to install the PC viewer on your PC.
1
Insert the memory card into a memory card reader connected to your PC.
2
Move the installation file to the desktop, run it, and complete the installation according to the
instructions given in the installation wizard.
After the installation is complete, there will be a shortcut icon to Thinkware Dashcam Viewer.
Using the PC viewer
27
6.2.2 PC viewer screen layout (for Windows)
The following provides brief information about the PC viewer’s screen layout.
➋➋
➌➌
➍➍
➓➓
➊➊
➎➎ ➏➏
➐➐
➑➑
➒➒
Number Description
➊➊
Open a file, or save a video with a different name.
➋➋
Visit the THINKWARE website.
➌➌
View or configure the dashcam settings, and set the language for the PC viewer.
➍➍
Display the current video in full screen. Tap the Back ( ) button to return to the previous screen.
➎➎
Switch between the front and rear videos.
➏➏
Minimize, expand, or close the software.
➐➐
Displays the rear camera video file name.
➑➑
Displays the recorded rear camera video.
➒➒
Display the map screen.
➓➓
Displays the playlist.
Indicates the G sensor value at the time of recording.
Indicates the vehicle’s driving speed at the time of recording.
Displays the current and total running time of the current video.
Displays the progress of video playback.
Play or control a video.
Displays the recorded front camera video.
Displays the front camera video file name.
Using the PC viewer
28
6.2.3 Playing recorded videos on the PC viewer (for Windows)
Follow the instructions to play recorded videos.
1
Turn off the product and remove the memory card.
2
Insert the memory card into a memory card reader connected to your PC.
3
Double-click the shortcut to the PC viewer ( ) to open the program. The video files in the memory
card will be automatically added to the playlist in the bottom-right corner of the PC viewer screen. The
playlist section layout is as follows.
Select a folder.
Displays a list of videos
in the selected folder.
4
Double-click a video file after selecting a video folder, or click the Play (▶) button after selecting a
video file. The selected video file will be played.
If the video files on the memory card are not automatically added to the playlist when you run the PC viewer,
click File▼ > Open, select the removable storage device for the memory card, and click Confirm.
Using the PC viewer
29
6.2.4 PC viewer screen layout (for Mac)
The following provides brief information about the PC viewer’s screen layout.
Q1000
➋➋ ➌➌
➍➍
➊➊
➎➎
➑➑
➒➒
➏➏
➓➓
➐➐
Number Description
➊➊
Visit the THINKWARE website.
➋➋
Set the language for the PC viewer.
➌➌
Set the speed unit.
➍➍
Switch between the front and rear videos.
➎➎
View or configure the dashcam settings.
➏➏
Save the current scene.
➐➐
Print the current scene.
➑➑
Displays the recorded rear camera video.
➒➒
Displays the map screen.
➓➓
Open a file, or save a video with a different name.
Displays the playlist.
Displays the GPS information at the time of recording.
Indicates the vehicle’s driving speed at the time of recording.
Indicates the G sensor value at the time of recording.
Displays the current and total running time of the current video.
Play or control a video.
Displays the progress of video playback.
Displays the recorded front camera video. Right-click this pane to display the current video in full screen.
Using the PC viewer
30
6.2.5 Playing recorded videos on the PC viewer (for Mac)
Follow the instructions to play recorded videos.
1
Turn off the product and remove the memory card.
2
Insert the memory card into your Mac using a SD card reader or SD card adapter provided.
3
Open the PC viewer.
4
Click and locate the memory card.
The video files in the memory card will be automatically added to the playlist in the bottom-right
corner of the PC viewer screen. The playlist section layout is as follows.
Q1000
Displays a list of videos
in the selected folder.
Select a folder.
5
Double-click a video file after selecting a video folder, or click the Play (▶) button after selecting a
video file. The selected video file will be played.
31
7. Settings
You can set the product features according to your needs and preferences using the mobile viewer or the
PC viewer. The following procedures are based on the mobile viewer.
The product will stop recording while configuring settings on the mobile viewer.
7.1 Managing the memory card
From the mobile viewer, tap Dash Cam settings
>
Memory Card Settings to manage the memory card settings.
Options Description
Memory Partition
Select from Continuous Priority/Incident Priority/Parking Priority/Manual Priority/
Driving Recording Only for the memory partition type.
Formatting Memory Card
In Formatting Memory Card, tap Format
>
OK to proceed with formatting the
memory card.
Overwrite Videos
Select the desired modes to allow video overwriting.
7.2 Setting the Camera
From the mobile viewer, tap Dash Cam settings
>
Camera Settings to adjust the camera settings.
Options Description
Resolution-front/rear
Select from QHD 30 fps + QHD 30 fps/ FHD 60 fps + FHD 30 fps for the desired
front/rear resolution.
Brightness-front
Select from Dark/Mid/Bright for the brightness of the front camera.
Brightness-rear
Select from Dark/Mid/Bright for the brightness of the rear camera.
Rotate Rear Camera
Select from Enabled/Disabled to flip the rear view image upside down.
Settings
32
7.3 Setting recording features
From the mobile viewer, tap Dash Cam settings
>
Record Settings to manage the recording features settings.
Options Description
Continuous Mode Incident
Recording Sensitivity
Select from Disabled/Lowest/Low/Mid/High for the sensitivity.
Super Night Vision
Select from Disabled/Continuous Mode/Parking Mode/Continuous+Parking for the
Super Night Vision feature.
HDR
Select from Enabled/Disabled for the HDR feature.
Set Privacy Recording
You can set the privacy recording feature to delete your recorded files after a
set amount of time to protect the privacy of others. Select from OFF/1min (max.
2min)/3min (max. 4min)/G-Shock only for the privacy recording setting. If it is set to
G-Shock only mode, then it is not consistently recorded.
Parking Mode
Select from Disabled/Motion Detection/Time Lapse/Energy Saving for the parking
mode.
Smart Parking Recording
Select from Enabled/Disabled.
Impact Sensitivity in Parking
Mode
Select one of the five parking mode sensitivity levels.
Motion Detection Sensitivity
Select one of the five motion detection sensitivity levels.
Use External Battery
Select from Enabled/Disabled.
Record Timer
Select the desired record time. To turn off the record timer, select Disabled.
Battery Protection
Select from Enabled/Disabled for the battery protection.
Battery cutoff voltage
Select from 12V (11.6~13.2V)/24V (23.2-24.6) for the battery cutoff voltage.
Wintertime Battery Protection
Select the month(s) to apply the battery protection feature.
RADAR
Select from Enabled/Disabled.
• To use parking mode, you must install the hardwiring cable. If continuous power is not supplied to the
product, the product will stop recording when the vehicle engine is turned off.
• The vehicle battery will not be charged while the vehicle is parked. If you record in parking mode for an
extended period, the vehicle’s battery may be depleted and you may not be able to start the vehicle.
• For more information about parking mode, refer to "3.6 Using parking mode" on page 21.
• The battery cutoff voltage can be set only when the Battery Protection setting is set to Enabled.
• If the off voltage value is too low, the product may consume the battery completely depending on the
conditions like the vehicle type or temperature.
Settings
33
7.4 Setting road safety features
From the mobile viewer, tap Dash Cam settings
>
Road Safety Settings to manage the road safety features
settings.
Options Description
Safety Cameras
Select from Enabled/Disabled for the safety cameras.
Mobile Zone Alert
Select from Enabled/Disabled for the mobile zone alert.
Vehicle Type
Select the vehicle type from Sedan/SUV/Truck (Bus).
Initialize ADAS
In Initialize ADAS, tap Initialize
>
OK to proceed with initializing.
LDWS
(Lane Departure Warning)
Select from Disabled/Low/Mid/High for the LDWS sensitivity.
LDWS Speed
Select from 50km/h / 60km/h / 80km/h / 100km/h for the LDWS detection speed.
FCWS
(Forward Collision Warning)
Select from Disabled/Low/Mid/High for the sensitivity.
Low Speed FCWS
Select from Disabled/Low/Mid/High for the sensitivity.
FVDW (Front Vehicle Departure
Warning)
Select from Enabled/Disabled for the FVDW feature.
7.5 Configuring the system settings
From the mobile viewer, tap Dash Cam Settings
>
System Settings to configure the hardware system
settings.
Options Description
Language
Select the desired language.
Volume
Select the desired volume level for each feature (Safety Cameras/ADAS/System).
Security LED
Select from Enabled/Disabled for the security LED.
Rear Camera LED
Select from Enabled/Disabled for rear camera LED.
Time Zone
Select the date and time.
Daylight Saving
Select from Enabled/Disabled for the daylight saving.
Speed Unit
Select from km/h/mph for the speed unit.
Speed Stamp
Select from Enabled/Disabled for the speed stamp.
Voice Recording
Select from Enabled/Disabled for the voice recording.
Wi-Fi Frequency Band
Select from 2.4GHz/5GHz for the Wi-Fi frequency.
Internet
Select from Enabled/Disabled for Internet mode.
If you select 0 for the volume level, the voice guidance will be disabled.
34
8. Accessing the product information
New users may benefit from the basic product information that can be accessed from the Menu screen.
8.1 Viewing the product information
From the mobile viewer, tap Dash Cam Info to view product information. The following product information
will be displayed on the screen.
• Model Name
• Memory Size
• Firmware Ver.
• LOCAL ID
• Safety Camera Ver.
• GPS Info
• Micom ver.
8.2 Accessing and configuring the GPS
A GPS module is used to include the location data in the recorded videos. From the mobile viewer, tap Dash
Cam Info > GPS Info to view the GPS features. The connection status, signal strength, time (UTC), vehicle
speed, current altitude, and Horizontal Dilution of Precision (HDOP) are displayed on the screen.
Tap to initialize the GPS, and allow it to locate the current position.
Horizontal Dilution of Precision (HDOP)
HDOP is a value that refers to GPS deviation due to satellite positioning.
35
9. Upgrading the firmware
A firmware upgrade is provided to enhance the product’s features, operation or to increase stability. For
optimal operation of the product, ensure that you keep the firmware up to date.
Follow the instructions to upgrade the firmware.
1
On your PC, open a web browser and go to https://www.thinkware.com/Support/Download.
2
Select the product and download the latest firmware upgrade file.
3
Unzip the downloaded file.
4
Disconnect power to the product and remove the memory card.
5
Open the memory card on a PC and copy the firmware upgrade file to the root folder of the memory
card.
6
While the power is disconnected from the product, insert the memory card into the memory card slot
on the product.
7
Connect the power cable to the product, and then turn on the power (ACC ON) or start the engine to
turn on the product. The firmware upgrade starts automatically, and the system will restart once the
firmware update is completed.
Do not disconnect the power or remove the memory card from the product during the upgrade. Doing
so may cause serious damage to the product, or to the data stored in the memory card.
You can also update the firmware from the mobile viewer and the PC viewer.
36
10. Troubleshooting
The following table lists the problems users may encounter while using the product and measures to
resolve them. If the problem persists after taking the measures provided in the table, contact the customer
service center.
Problems Solution
Cannot power on the product
• Make sure the power cable (the optional hardwiring cable or car charger) is
connected to the vehicle and the product properly.
• Check the vehicle’s battery level.
The voice guide and/or buzzer
do not sound.
Check if the volume is set to the minimum.
The video is unclear or hardly
visible.
• Ensure that the protective film on the camera lens has been removed. The
video may look unclear if the protective film is still on the camera lens.
• Check the installation location of the front or rear camera, turn on the product,
and then adjust the camera’s viewing angle.
The memory card cannot be
recognized.
• Ensure that the memory card has been inserted in the correct direction. Before
inserting the memory card, ensure that the metal contacts on the memory card
are facing toward the lens of the product.
• Turn off the power, remove the memory card, and then check to ensure that the
contacts in the memory card slot are not damaged.
• Ensure that the memory card is an authentic product distributed by
THINKWARE. THINKWARE does not guarantee compatibility and normal
operation of third-party memory cards.
The recorded video cannot be
played on a PC.
The recorded videos are stored as MP4 video files. Ensure that the video player
installed on your PC supports the playback of MP4 video files.
GPS signal cannot be received.
The GPS signal may not be received in out-of-service areas, or if the product is
located between tall buildings. Also, GPS signal reception may not be available
during storms or heavy rain. Try again on a clear day at a location that is known
to have a good GPS reception. It may take up to 5 minutes until GPS reception is
established.
37
11. Specifications
To see the product specifications, refer to the following table.
Item Specification Remarks
Model name Q1000
Dimensions / Weight 92 x 53.3 x 29.7 mm / 77.6 g Rear camera: 61 x 27 x 25 mm (optional)
Memory microSD memory card 32 GB, 64 GB, 128 GB, 256 GB
Recording mode
Continuous Rec
Records videos in 1-minute segments
(dual channels are supported for recording the
front and rear view)
Incident Rec
Records 10 seconds before and after the incident
(total 20 seconds)
Manual Rec
Records from 10 seconds before and 50 seconds
after manually starting the recording
(total 1 minute)
Parking Rec (parking mode) Motion Detection / Time Lapse / Energy Saving
Features
Super Night Vision, Format Free 2.0,
Battery Protection, High temperature
shutdown, Smart Parking recording,
True HDR, Battery cutoff voltage
Camera sensor 5.14 Megapixel, Type 1/2.8"
Angle of view (Lens) Approximately 156° (diagonally)
Video
Default : QHD (2560 x 1440 @ 30fps)/
H.265 /MP4
Option : FHD (1920 x 1080 @ 60fps) / H.265 /MP4
Audio HE-AAC
Press the voice recording button to turn the
audio recording on or off.
Acceleration sensor 3-axis acceleration sensor (3D, ±3G) 5 levels for sensitivity adjustment available
GPS Embedded GPS
Supports ADAS features (LDWS, LDWS Speed,
FCWS, Low Speed FCWS, FVDW)
GNSS GPS/GLONASS
Wi-Fi 2.4G, 5G, 802.11 a/b/g/n/ac
Bluetooth Bluetooth V5.0, BLE
Power input DC 12 / 24 V supported
Specifications
38
Item Specification Remarks
Power consumption 2ch: 5.4 W / 1ch: 3.8 W (mean)
Except for the fully charged supercapacitor / GPS
Actual power consumption may vary depending
on the usage conditions and environment.
Auxiliary power unit Super capacitor
LED indicator
Security LED, REC LED, GPS LED,
Connection LED
Alarm Built-in speakers Voice guide (buzzer sounds)
Operating temperature 14 – 140℉ / -10 – 60℃
Storage temperature -4 – 158℉ / -20 – 70℃
Before contacting a service center
Please back up all important data stored in the memory card. The data in the memory card may be deleted
during repair. Every product requested for repair is regarded as a device that has had its data backed up.
The customer service center does not back up your data. THINKWARE is not responsible for any loss, such
as data loss.
https://www.thinkware.com
Ver. 1.0 (Feb, 2022)
