EKG5302X EKM5212X
EKG5402X EKM5312X
EKG6402X EKM6312X
EKM9425X EKG9502X
EN Freestanding Cooker User manual
CONTENTS
Specifications 2
Important Safety Information 3
Installation 3
Using the Cooker for the First Time 8
Using the Gas Hob Burners 11
Using the Hotplate 13
Using the Electric Oven and Grill 15
Using the Mechanical Timer 18
Using the Turnspit 19
Tips for Oven Cooking 20
Cooking Time chart 23
Maintenance & Cleaning 24
Troubleshooting 25
Warranty and Service 26
Consumer Service Center 27
1
SPECIFICATION
Specification of Hobs:
Gas Pressure: LPG / 30 mbar
Specification of Oven:
2
This manual is prepared for more than one model. Your appliance may not have some of
the features outlined in this manual. Please read this manual carefully and pay attention to
the figures and information that relates to your model.
IMPORTANT SAFETY INFORMATION
This instruction book should be kept safely for the future consultation. If the
appliance will be sold or given to another person, please ensure that the booklet goes
together with it, so that the new owner can refer to this for appliance functions and
necessary precautions.
NOTE – Product warnings have been given for the safety of you and other users. We
therefore ask you to read carefully the procedures of installing and using this cooker.
INSTALLATION
• The work on installation must be carried out by competent and qualified
installers according to the local regulation in force.
• Any modification to the domestic electrical main which may be necessary for the
installation of the appliance should be carried out only by a qualified technician.
• It is dangerous to modify the characteristics of this appliance.
• Avoid installation of the cooker near flammable material ( e.g. curtains, tea
towels, etc. )
• If installing the cooker with a cooker hood, ensure there is a minimum of 65cm
to the underside of the hood ...see Figure 1
3
Where supplied you must use the adjustable feet.
The cooker chassis must not sit directly on the floor, a plinth or support surface.
To fit adjustable feet.-
1. Place the cooker on a piece of polystyrene packaging or similar exposing the
base for fitting the feet.
2. Fit the 4 feet by screwing them tightly into the base as shown below.
3. Level the cooker by screwing the feet in or out.
To prevent damaging the adjustable feet, ensure the cooker is always lifted by
two people. DO NOT DRAG the cooker. Lift the feet clear of the floor.
Do not lift the cooker by the door handles
4
The following instructions are meant for a qualified installer, in order that the operations
of installation, regulation, and service are executed according to the existing regulations.
Whenever changes are made involving the disconnection of the machine it is necessary to
proceed with maximum caution.
WARNING – The anti-tilt chain must be installed and fixed securely to a wall
behind the cooker to prevent accidental tipping of the cooker. ( See Page 8)
THE MANUFACTURING COMPANY DECLINES ANY RESPONSIBILITY FOR
POSSIBLE DAMAGES RESULTING FROM AN INSTALLATION WHICH
DOESN'T COMPLY WITH THE RULES OR INSTRUCTIONS.
INSTALLATION ENVIRONMENT
WARNING - This unit can be installed and can work only in well-ventilated
rooms.
In order for the gas cooker to work properly, it is necessary that sufficient air for gas
combustion can flow naturally into the room.
The air flow into the room must come directly through openings of external walls.
These openings must have a free passage of at least 100cm²(one or more openings can be
made).
These openings (or opening) should be realized in such a way not to be obstructed both
from inside and outside and preferably positioned near the floor, opposite the combustion
products discharge. In case these systems can't be realized in the room where the unit is
Correct Incorrect
5
installed, the necessary air can come from a room nearby, provided that this room is not a
bedroom or a dangerous environment and it is ventilated as described above.
Combustion Products Discharge
Gas cooking units must discharge combustion products through hoods directly connected
to flues or outside. In case the hood can't be installed, it is recommended to use an electric
fan applied to the external wall or to the window of the room, with condition that
openings to let air flow in the room are realized.
This electric fan must be powerful enough to ensure in a kitchen an air replacement of 3 to
5 times its volume per hour.
WARNING - If the oven touches the side of other pieces of the kitchen
furniture, ensure they can withstand a temperature of 75
℃.
ELECTRICAL CONNECTION
Before you connect the gas cooker, please check the voltage indicated on the rating plate
to ensure that it corresponds to the main power supply available. Appliance must be
connected with main supply outlet. The ground wires are easily recognized by its green
and yellow colour. Make sure that the "line" and "neutral" wires are installed into their
correct terminals. The installation must be carried out by an authorized technician only.
Before connecting to the electric supply, make sure that:
1. The protection fuse and the domestic wiring are suitable to carry the total electric
load of the cooker.
2. The electricity supply network (main) has an efficient earth connecting according
to the established rules and existing regulations.
3. The cooker wire is long enough to reach the socket from where your cooker is
situated.
THE MANUFACTURER WILL NOT BE RESPONSIBLE FOR ANY ACCIDENT
CAUSED BY NON OBSERVANCE OF SAFETY INSTRUCTION.
GAS HOSE CONNECTION
First connect one end of the rubber hose to the gas regulator and tighten it with a hose
clamp. The other end should be pushed tightly into the gas hose connector. Tighten it with
a hose clamp, make sure that both ends are tighten otherwise gas might leak and this could
6
be dangerous. Make sure all the control knobs are in "off" position before connecting the
gas supply. Connect the gas regulator to the LPG tank and your units ready for use.
Whenever connecting the hose to the cooker please ensure:
1. The hose does not exceed a length of 1 meter.
2. The hose must not be very tight or twisted and must not show any sharp bends or
kinks. If there is a leak don't repair but replace it.
3. The hose must not touch the back of the cooker.
Upon completing the installation, check and make sure that all pipes and hose
are connected correctly. Always use soapy water to check gas leak. For safety
reasons, we would advise you to inspect and change the rubber hose for the gas
connection yearly.
WARNING - USE THE CORRECT DOMESTIC GAS REGULATOR.
DO NOT USE AN INDUSTRIAL GAS REGULATOR.
DOMESTIC GAS REGULATOR FOR LPG 30mbar.
CHILD SAFETY
• This appliance has been designed for use by adults, children do not attempt to
play with it.
• The appliance will become hot during operation and can remain hot for a long
time after being switched off.
• Supervise children and ensure that they do not touch the surfaces of the cooker or
go near the appliance when in use or when not completely cooled.
WARNING -
Ensure the anti-tilt chain is installed correctly to avoid the
possibility of the cooker falling over and injuring children.
The chain must be firmly secured to the wall behind the cooker by fitting a wall plug
and hook to the wall at the same height as the chain
7
USING COOKER FOR THE FIRST TIME
We recommend that before you cook in your new cooker, you heat the oven to 180℃ for
2hrs. After the oven comma after the word cools wipe it out with hot water and a mild
detergent. We also recommend cleaning the racks and shelves before use.
When using the cooker for the first time you may notice the following……
• There may be a smell. This is quite normal when the cooker is first heated as
residual oil from production of parts will be burnt off quickly.
• There may be noises. This is also quite normal as new parts move and settle into
place during the initial heating process.
DURING USE
• This product is intended for the cooking of food and must not be used for other
purposes.
• Unstable or deformed pans should not be placed on the burners or hot plates in
order to avoid accidents caused by spill over. Caution should be taken when
cooking with oil or fat.
• If the appliance is fitted with a cover, its function is to protect burners from dust
when closed and when open is to protect kitchen wall from splashes of grease.
• Do not use the lid for other purposes. Always clean the cover before closing.
• All the glass covers are removable to facilitate cleaning.
8
• Glass or Metal covers should not be closed when the cooker hob is operating.
Before closing the cover please make sure to take out the wok adaptor.
• Always ensure that the knobs are in the "O" Off or Stop position when the
appliance is not in use.
• Always insert the dripping pan when using the grill or when or cooking meat on
the grid. We recommend you pour a little water into the dripping pan to avoid
grease burning and creating unpleasant smell.
• Clean dripping pan regularly to ensure food, fat and grease do not build up and
create a fire hazard.
• Before maintenance and cleaning, disconnect the appliance and allow cooling
down. For hygiene and safety, this appliance must always be kept clean.
• Be careful when using cleaning products in spray form: never direct the spray
onto the electrical wiring, thermostat and bulb.
• When placing food in the oven, or when removing a large quantity of oil, juice,
etc., any spills onto the bottom of the oven must be cleaned before starting to
cook to avoid unpleasant smoke and also the possibility of these substances to
catch fire.
• Ensure that air can circulate around the gas appliance. Poor ventilation can result
to lack of oxygen and extinguish the flame.
• The use of a gas cooking appliance produces heat and humidity in the room
where it is installed.
• Ensure good ventilation of the room, keep adequate natural ventilation or install
an extractor hood with a discharge tube.
• In case of doubt ask installer for advice.
• Supply the appliance with the type of gas stamped on the relevant label situated
in the immediate vicinity of the gas connection tube.
• Ensure that the oven grids are inserted correctly.(See instruction as below.)
9
Correct Incorrect
• The appliance is heavy, move it carefully.
• To facilitate ignition, light the burners before placing pans on the grid. Check
that the flame is regular.
• Always lower the flame or turn it off before removing the pan.
• Ensure burner caps are installed correctly
10
USING THE GAS HOB BURNERS
Make sure that burners are always in position and located correctly.
Fish burner and griddle
Before using the fish burner, you need to install tray as shown in the figure below.
Control knobs on the gas burners
The knobs for the gas burners of the cooker are found on the control panel. The regulating
knobs should be turned in anti-clockwise direction until the small flame symbol, vice-
versa for the larger flame symbol.
11
No gas supply
Maximum gas supply
Minimum gas supply
Ignition Instruction
Push in the knob and turn it anti-clockwise to maximum, and hold it for 3 to 5 seconds.
The ignition will spark and ignite the burner. At this position the gas supply is at the
maximum and the flame also at its maximum.
You can reduce the flame size by turning the knob in anti-clockwise direction to achieve
your requirements.
Should the burner fail to light up, turn the knob to its original position and try again.
Your burner flame should be blue in colour.
NOTE -When first used, the gas burner will not ignite immediately.
Time is required for the LPG to fully fill the operating system.
For 90cm ovens with bottle compartment, this same symptom will also be present
when the gas cylinder has emptied and a new cylinder installed.
Air adjustment of the burner body
The mixing ratio of LPG and air is important to provide complete combustion of gas and
to obtain a blue flame. The adjustment and nozzle used for each individual burner body on
your cooker has been designed so as to achieve this requirement.
12
USING THE HOTPLATE
The hotplates are controlled by heating switch on the control panel.
By switching the control knob to any position from 1 and to 3, with 3 being the hottest,
the hotplate can be operated. Near each hob control knob, there is a small diagram that
shows which hotplate is controlled with that knob. On/off light on the control panel shows
if any of the hotplates are in use.
Before using the plates for the first time, switch them on for four minutes at the highest
setting .This allows the factory applied protective coating to burn in.
WARNING
• Use only flat pans and with a sufficiently thick base.
• Never use a pan with a smaller diameter than of the hotplate.
• Ensure that the base of the pan is dry before placing it on the hotplate. While the
hotplate is in operation, it is important to ensure that the pan is centered correctly
above the hotplate.
• Never operate the hob without pans on the hotplate.
• The temperature of accessible parts maybe high when the appliance is operating.
So it is imperative to keep children and animals out of the reach of the hotplate
during and after the operation.
• If you note a crack on the hotplate it must be immediately switched off and
replaced. Contact the nearest Service Center.
• Do not pour liquids onto the hotplate while hot
• Please switch off all hotplates when not in use.
13
HOTPLATES CARE
•
Use only good quality flat bottomed pots and ensure that the pot diameter is
the same as or slightly larger than the plate diameter. This will prevent any
spillage from dripping onto the hotplate itself.
•
Any spillage should be wiped off as soon as possible with a damp cloth.
•
A nylon brush may be used to clean the hotplate.
•
Periodically wipe the plate with sewing machine oil or electrical hotplate
polish to prevent them from corroding.
• CLEANING Do not use a steam cleaner
•
Do not leave hotplate wet after cleaning them, but switch them on briefly to dry
them.
NOTE: The warranty does not cover the replacement or repair of rusted or
corroded hotplates. It is therefore the owner’s responsibility to care for them as
described above.
14
USING THE ELECTRIC OVEN
ELECTRIC OVEN 4 FUNCTIONS
Four different functions allow you to adjust the oven heat to your cooking needs by using
the top or bottom elements independently or combining both for faster browning or
roasting.
Model EKG5302X, EKM5212X, EKG5402X, EKM5312X, EKG6402X,
EKM6312X, EKM9425X
Oven light
The oven light and general pilot light come on and will remain on as long as the oven is in
use.
Bottom Heat
Heat comes from bottom elements, fan assists to evenly distribute the heat around the
oven, good for extra browning the bottom of pastries.
Conventional Heat
Heat comes from two elements - top and bottom. Bake and roast on one level. Suitable for
cakes, muffins, pizzas, roasts and delicate egg dishes.
Fast Grill
Heat comes from 2 powerful top grill elements which direct radiant heat onto the food.
Used for grilling large quantities of food and cooks faster than the normal grill.
15
ELECTRIC OVEN 8 FUNCTIONS
Eight functions oven provide flexibility method of cooking and provide heating
alternatives to suit a wide variety of dishes.
Model EKG9502X
Oven light
The oven light and general pilot light come on and will remain on as long as the oven is in
use.
Defrost
No heat is emitted. Uses low temperature air that is circulated by the fan for easy
defrosting, reducing the time normally required by about 1/3.
Conventional Heat
Heat comes from two elements - top and bottom. Bake and roast on one level. Suitable for
cakes, muffins, pizzas, roasts and delicate egg dishes.
Hot Air
Heat comes from the element surrounding the fan for faster heat-up and shorter cooking
times at lower temperatures. Evenly circulates the hot air around the oven cavity for even
cooking results. Ideal for baking or cooking on up to 3 levels.
Grill
16
This cooking mode is used for grilling small amounts of food such as steak, chops,
sausages and fish (low energy consumption). Heat comes from the top grill element which
directs radiant heat onto the food.
Fast Grill
Heat comes from 2 powerful top grill elements which direct radiant heat onto the food.
Used for grilling large quantities of food and cooks faster than the normal grill.
Turbo Grill
Heat comes from two powerful top grill elements and is spread evenly around the oven by
the fan, allowing for faster and more precise cooking results. Used for roasting larger
joints of meat or poultry on one level. Suitable for browning.
Bottom Heat with Fan
Heat comes from bottom elements, fan assists to evenly distribute the heat around the
oven, good for extra browning the bottom of pastries.
USING ELECTRIC GRILL
The electric grill is operated by the selector switch on the control panel that marked with
the grill symbol.
IMPORTANT -Before Grilling, hook the knob protection plate to the bottom of the
front control panel as below:
17
When cooking with the electric grill, you are advised to leave the oven door half open and
to fit the knob protection plate.
1) Place the oven drip pan on the runner position under the grid rack on which you want to
grill.
2) Close the oven door until it touches the knob protection plate.
3) Switch on the grill button to start grilling operation.
NOTE – Before placing food into the oven for grilling, it is advisable to preheat the
grill for at least 10 minutes)
USING THE OVEN LIGHT
• This light continuously illuminates the oven when in use.
• The light switch is on the function selector.
• The light can be used while cooking or cleaning the oven.
USING THE MECHANICAL TIMER
Some models are fitted with a mechanical 60min timer.
To use the timer, turn the control knob clockwise to full setting first ( step1 ), then slowly
turn it backwards to the position of the time required ( step 2 ) . The timer will ring once
the pre-set indicated time is reached, however the oven will remain on.
Some models with Auto-off function, once the pre-set indicated time is
reached, the oven will turn off automatically for extra peace-of-
mind.(Model EKM9425X, EKG9502X)
ATTENTION: The oven is powered on only when the timer is turned
on. (Model EKM9425X, EKG9502X)
NOTE - If you don't turn the control
knob clockwise to full setting, the timer
will ring for a shorter period than
normal, and may be rang faster than the
actual setting.
18
USING TURNSPIT
First, insert the forked branch into the spindle of motor. Then take out the hook
according to the direction of the figure below. Next, put the turnspit in which it
has a slot hang on the hook. (While removing in reverse order.)
Model EKG9502X
Model EKG5302X, EKM5212X, EKG5402X, EKM5312X, EKG6402X,
EKM6312X, EKM9425X
19
• When you use the turnspit, you need to screw out the forks of the rotisserie spit,
and take out the insulating handle. Then put the food on the forked branch and
use the forks to clamp the food. After using the turnspit, please clean with
detergent and dry with a cloth.
• When carrying turnspit with food on it, please hold the turnspit with two hands,
one at each side.
Turnspit can hold the weight up to 2.5kg of food.
TIPS FOR OVEN COOKING
For baking cakes:
• Pre-heat the oven for at least 10minutes before use.
• Do not open the oven door when baking. The jet of cold air will block the raising
process of some cakes, pastries and soufflés.
• To check if your cake is baked, insert a toothpick into the mixture; if it comes out
clean, the cake is ready. Wait until at least 3/4 of the cooking time has passed
before doing this check.
As a general rule remember that:
A dish which is well - cooked on the outside but not sufficiently cooked inside would
have required a lower temperature and longer cooking time.
On the contrary, a "dry" texture would have required a shorter time and higher cooking
temperature.
For cooking meat:
• Meat to be cooked in the oven should weigh at least 1 kilogram to avoid
becoming too dry. If you want to roast with a good colour, use very little oil.
20
• If the piece of meat is lean, use oil or butter or a little of both.
• Butter or oil on the
other
hand is not unnecessary if the piece has a strip of fat.
If the piece has a strip of fat on one side only, put it in the oven with this side
upwards: When melting, the fat will grease the lower side sufficiently.
• Red meat should be removed from the fridge one hour before cooking otherwise
the sudden change of temperature could cause it to become tough. A roast,
especially for red meat, must not be salted at the beginning of cooking as salt
causes juices and blood to seep out of the meat, thus preventing the formation of
a well - browned crust. It is advisable to salt the outside of the meat after just
over half the cooking time.
• Place the roast in the oven in a dish having a low rim; a deep dish shields heat.
• Meat can be placed on an oven proof dish or directly on the grill, under which the
dripping pan will be inserted to collect juice. Ingredients for gravy should only
be put in the dish immediately if cooking time is brief, otherwise they should be
added during the last half hour. Begin cooking raw meat at a high temperature,
reducing the temperature to finish cooking the inside. The cooking temperature
for white meat can be moderate throughout.
• The degree of cooking can be checked by pressing the meat with a fork, if it
penetrates easily then it is cooked. At the end of cooking it is advisable to wait at
least 15 minutes before cutting the meat in order that the juices are not lost.
Before serving, plates can be kept warm in the oven at minimum temperature.
For cooking fish:
• Cook small fish from start to finish at a high temperature. Cook medium-sized
fish initially at a high temperature and then gradually lower the temperature.
• Cook large fish at a moderate temperature from start to finish.
• To check that baked fish is cooked by gently lifting one side of the gut; the meat
must be white and opaque throughout, except in the case of salmon, trout or
similar.
For Grilling:
• The following types of meat are suitable for grilling. Mostly meat or offal cut in
slices or pieces of various sizes, but not very thick, poultry cut in half and
flattened, fish, some vegetables (e.g Courgettes, aubergines, tomatoes,etc.),
skewers of meat or fish and seafood. Meat and fish to be grilled should be lightly
brushed with oil and always placed on the grill; meat should be salted upon
completion of cooking; whereas fish should be salted into before cooking. The
grill should be positioned in the guides nearest or furthest from the grill element
according to the thickness of the meat, In order to avoid burning the surface and
having the inside insufficiently cooked.
21
• The formation of smoke caused by drops of juice and fat can be avoided by
pouring 1or 2 glasses of water into the dripping pan.
• The grill can also be used to brown, toast bread, and grill certain types of fruit,
such as bananas, halved grapefruit , slices of pineapple, apple, etc. Fruit should
not be placed too near the source of heat.
The "TIPS FOR OVEN COOKING" relating to cooking in the oven and by grill is
provided as a guide. Experience will show possible variations to the values set out in
the table.
NOTE –If in doubt, always carefully follow the indications given in the in the recipes
you intend to follow.
Do not place any utensils such as dripping pan, cake tins, casseroles, pyrex
dishes, aluminium foil or others on the base of the oven when the oven is in use.
Accumulation of heat might affect the cooking results and also damage the oven
enamel.
22
COOKING TIMES
Cooking times can vary according to the type of food, its density and its size. It is
advisable to watch when cooking for the first time and check results since when preparing
the same dishes, in the same conditions, similar results are obtained.
Note: All Functions need to be preheating 10 minutes.
23
／８０Ｌ
MAINTENANCE & CLEANING
Before each operation, disconnect the unit by unplugging the socket and gas hose.
Oven lamp replacement
Disconnect the power supply to the appliance, unscrew the lamp and replace it with a high
temperature fitting (300℃) with the following specifications:-
Voltage: 220-240V, 50-60Hz)
Power: 23W
Convection: E14
NOTE- Use only a lamp designed for high temperature (300℃)
Cleaning the Hob
• Drops of sauce, fruit juice etc, should be removed as soon possible with a soft
cloth soaked in warm detergent water.
Do not use steel wool or knives to take off stubborn layers of dirt or grease.
Remove stubborn marks with a well wet soap impregnated pad, but care must be
taken not to scratch the enamel.
• Wash the enameled grids with water and detergent; these can also be washed in a
dishwasher.
• Take off the burner covers and the grids and wash them carefully with warm
water and detergent. Dry them well before putting them back in position.
Make sure that burner covers are always in position and located correctly.
• The burner can be cleaned by rubbing with steel wool or a slightly abrasive cloth.
• In cookers with an automatic ignition the spark plug should be cleaned
periodically and accurately to avoid difficulties in lighting; furthermore, ensure
that the burner holes are not obstructed.
24
Cleaning the Door and Glass Hob Cover
• Clean the oven door and glass lid only with warm water, and avoid the use of
rough cloths or abrasive substance.
Cleaning the Oven
• Clean the oven cavity carefully after use when it is still warm.
• When the oven is slightly warm it is easier to take off deposits of fats or other
substances such as fruit juice, sugar particles or fat. You may use warm detergent
water or an appropriate spray oven cleaner.
• Do not spray directly at the mat steel as this can damage them and pose hazard.
Clean the oven accessories (grate, hot-plate, etc.) with warm water and detergent.
Remove possible incrustations with a slightly abrasive powder.
WARNING - Never line any part of the oven with aluminium foil particularly
the bottom. It can result in an accumulation of heat which might affect the cooking
results and also damage the oven enamel.
Gas Cylinder Safety
• Periodically check the condition of the flexible hose of gas connection and have
it replaced by skilled technicians as soon as it shows abnormalities. Annual
replacement is recommended.
• For model with a gas cylinder compartment, do not use this space to keep a non-
connected or empty cylinder.
• The unit equipped with cylinder compartment must be installed in such a way to
ensure sufficient ventilation.
Note - The gas cylinder may become warm during operation of the cooker. This is
normal… If the cylinder becomes too hot to touch switch off the cooker and call your
Customer Service Center.
TROUBLESHOOTING
PROBLEMS
Flow of gas seems abnormal
• Check that gas cylinder is not empty.
• Burner holes are dirty and clogged.
• Gas regulator is not working.
25
Smell of gas
• Gas valve is open.
• Gas hose is leaking (check with soapy water).
• Gas hose is bent or damaged or not positioned properly
Oven does not heat up
• Oven knobs not opened properly.
• Power supply is not switched on (for electric oven).
Oven smokes
• Burning of oils and fats left behind (oils & fats must be cleared off from oven
after cooking).
WARRANTY, AFTER SALES SERVICE AND SPARE PARTS
WARRANTY AND SERVICE
We, Electrolux, undertake that if within 12 months from the date of purchase, this
Electrolux appliance or any part thereof is proved to be defective by reason only of faulty
workmanship or materials, we will, at our option repair or replace the same FREE OF
CHARGE for labour, materials or carriage on the condition that:
The appliance has been correctly installed and used only on the electricity supply stated
on the rating plate.
The appliance has been used for normal domestic purposes only, and in accordance with
the manufacturer instructions.
The appliance has not been serviced, maintained, repaired, taken apart or tampered with
by any person not authorized by us.
All service work under this guarantee must be undertaken by an Electrolux Service Centre.
Any appliance or defective part replaced shall become the company property. This
warranty is in addition to your statutory and other legal rights. This warranty does not
include maintenance, like cleaning of hood.
The manufacturer waives all liability for failure to observe the instructions for
the appropriate installation, maintenance and use of the appliance.
For further inquiries or after sales service, please contact your Consumer Care Center.
26
CONSUMER SERVICE CENTER
Consumer Care Tel : (+66 2) 725 9000
Electrolux Thailand Co., Ltd.
Electrolux Building 14th Floor
1910 New Phetchaburi Road,
Bangkapi, Huai Khwang, Bangkok 10310
Office Tel : (+66 2) 7259100
Office Fax : (+66 2) 7259299
Email : customercarethai@electrolux.com
Consumer Care Center Tel: 1300-88-11-22
Electrolux Home Appliances Sdn. Bhd.
Corporate Office Address: Unit T2-7, 7th Floor,
Tower 2 , Jaya33 Hyper office, No. 3,
JalanSemangat, Seksyen 13,46100 Petaling Jaya,
Selangor
Office Tel : (+60 3) 7843 5999
Office Fax : (+60 3) 7955 5511
Consumer Care Center Address: Lot C6, No. 28,
Jalan 15/22, Taman Perindustrain Tiong Nam,
40200 Shah Alam, Selangor
Consumer Care Center Fax : (+60 3) 5524 2521
Email : malaysia.customercare@electrolux.com
Indonesia
Hotline service: 08041119999
PT. Electrolux Indonesia
Electrolux Building
Jl.AbdulMuis No.34,Petojo Selatan, Gambir
Jakarta Pusat 10160
Email : customercare@electrolux.co.id
SMS & WA : 0812.8088.8863
Philippines
Consumer Care Center Toll Free : 1-800-10-845-
CARE 2273
Consumer Care Hotline : (02) 829-93261 / (02)-
8845-4663
Electrolux Philippines, Inc.
12
th
Floor, Unit B, Cyber Sigma Building
Lawton Avenue, Mckinley West, Fort Bonifacio
Taguig City, Philippines 1634
Trunkline: +63 2 8737-4756
Website : www.electrolux.com.ph
Email : [email protected]m
Vietnam
Consumer Care Center Toll Free : 1800-58-88-99
Tel : (+84 8) 3910 5465
Electrolux Vietnam Ltd.
Floor 9th, A&B Tower
76 Le Lai street - Ben Thanh Ward - District 1
Ho Chi Minh City
，
Vietnam
Office Tel : (+84 8) 3910 5465
Office Fax : (+84 8) 3910 5470
Email : [email protected]m
Singapore
Consumer Care Center Tel: (+65) 6727 3699
Electrolux S.E.A. Pte Ltd.
1 Fusionopolis Place,
#07-10 Galaxis, West Lobby
Singapore 138522.
Office Fax : (+65) 6727 3611
Email : customer-care.sin@electrolux.com
Hongkong
Tel: (+852) 8203 0298
Dah Chong Hong, Ltd. - Service Centre
8/F., Yee Lim Godown Block C
2-28 KwaiLok Street, Kwai Chung, N.T.
27
