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en Cleaning and servicing
12
1.
Open the HomeConnect app and scan the follow-
ing QR code.
2.
Follow the instructions in the HomeConnect app.
16.3 Software update
Your appliance's software can be updated using the
software update function, e.g. for the purposes of op-
timisation, troubleshooting or security updates.
To do this, you must be a registered HomeCon-
nectuser, have installed the app on your mobile device
and be connected to the HomeConnectserver.
As soon as a software update is available, you will be
informed via the HomeConnectapp and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start in-
stalling it via the HomeConnectapp if you are in your
home network (Wi-Fi). The HomeConnectapp informs
you once installation is successful.
Notes
¡ The software update consists of two steps.
– The first step is the download.
– The second step is the installation on your appli-
ance.
¡ You can continue to use your appliance as normal
while updates are downloading. Depending on your
personal settings in the app, software updates can
also be set to download automatically.
¡ Installation takes a few minutes. You cannot use
your appliance during installation.
¡ We recommend that you install security updates as
soon as possible.
16.4 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the HomeConnect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip:For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com.
16.5 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
HomeConnect server (initial registration):
¡ Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the in-
stalled Wi-Fi communication module).
¡ Security certificate of the Wi-Fi communication mod-
ule (to ensure a secure data connection).
¡ The current software and hardware version of your
appliance.
¡ Status of any previous resetting to factory settings.
This initial registration prepares the HomeConnect
functions for use and is only required when you want to
use the HomeConnect functions for the first time.
Note:Please note that the HomeConnect functions
can only be utilised with the HomeConnect app. In-
formation on data protection can be retrieved in the
HomeConnect app.
Cleaning and servicing
17 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
17.1 Cleaning products
You can obtain suitable cleaning products from after-
sales service or the online shop.
ATTENTION!
Unsuitable cleaning products may damage the sur-
faces of the appliance.
▶ Do not use harsh or abrasive detergents.
▶ Do not use cleaning products with a high alcohol
content.
▶ Do not use hard scouring pads or cleaning
sponges.
▶ Only use glass cleaners, glass scrapers or stainless
steel care products if recommended in the cleaning
instructions for the relevant part.
▶ Wash sponge cloths thoroughly before use.
17.2 Cleaning the appliance
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶ Do not use steam- or high-pressure cleaners to
clean the appliance.
WARNING‒Risk of burns!
The appliance becomes hot during operation.
▶ Allow the appliance to cool down before cleaning.
Requirement:The appliance is switched off.
1.
Clean the appliance with a damp cloth and a neutral
cleaning agent, such as washing-up liquid and wa-
ter.
2.
Dry with a soft cloth.
17.3 Cleaning the stainless steel surfaces
1.
Always remove limescale, grease, starch or albumin
stains immediately.
Corrosion may form under such stains.
2.
Clean with water and some washing-up liquid.
3.
Dry with a soft cloth.
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