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Imperial Cal Products, Inc.
To order replace parts or schedule service please call our office at (800) 851-4192.
PARTS:
When ordering Parts we need the following information:
Model Number (not serial number) found on receipt of purchase or Series listed
on the UL label inside hood.
Filters—provide Exact Dimensions
You can find the model number on the inside of your hood on our UL label. There
will be a several model numbers listed, your model number should have a colored
dot or mark next to it to indicate the exact model you have.
In the case of Filters, we will need the exact dimensions of the filter needed.
Indicate which side has the pull tabs on it. Filters are not a warranty replacement
part. With care your filters should last many years.
Payment on Parts is handled one of three ways: PrePaid (you send a check prior to
our Shipping), call with credit card information, VISA or MasterCard, COD or Cash if
you decide to “Will Call”. Our Will Call hours are 8:30 to 3:30, Monday through
Friday.
SERVICE:
When calling in for Service we need the following information:
Model Number (not serial number)
Proof of Purchase
Name of company you purchased the hood through.
Name & Phone number of the person to contact to set up the service call.
Full address of the location where service is to be done.
Warranty is Seven Years, Parts and Labor.
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