USER GUIDE
NZ AU
COMBINATION STEAM OVEN
CONTEMPORARY
OS76NDTDX1, OS76NDTDB1
PROFESSIONAL
OS76NPTX1
3
CONTENTS
Registration
To register your product visit our website: fisherpaykel.com/register
Safety and warnings 4
First use 9
Menu 11
Setting a function 12
Filling the water tank 15
Conditioning the oven 16
Setting the water hardness 17
Wi-Fi connection and remote mode 18
Cooking options 20
Wired temperature sensor 21
Wireless temperature sensor 22
Sabbath Mode 23
Oven shelves 24
Care and cleaning 25
Side racks 27
Replacing oven lights 29
Cleaning the oven door 31
Steam Clean 37
Descaling 38
Dry cycle 39
Troubleshooting 40
Fault codes 43
Manufacturer’s Warranty and Service guide 44
4
SAFETY AND WARNINGS
WARNING!
Electric Shock Hazard
Failure to follow this advice may result in
electrical shock or death.
• Turn the oven off at the wall before replacing the
oven lamp.
• Before carrying out any work on the electrical
section of the appliance, it must be disconnected
from the mains electricity supply.
• Connection to a good earth wiring system is
absolutely essential and mandatory.
• Alterations to the domestic wiring system must
only be made by a qualified electrician.
WARNING!
Fire Hazard
Failure to follow this advice may result in
overheating, burning, and injury.
• Carefully follow the instructions for starting a
self-clean cycle.
• Do not place aluminium foil, dishes, trays, water
or ice on the oven floor during cooking, this will
irreversibly damage the enamel. Lining the oven
with aluminium foil may cause fire.
• Never use your appliance for warming or heating
the room. Persons could be burned or injured or
a fire could start.
• Flammable materials should not be stored in an
oven or near its surface.
• Do not use adapters, reducers, or branching
devices to connect this appliance to the mains
power supply.
5
SAFETY AND WARNINGS
WARNING!
Cut Hazard
Failure to use caution could result in injury.
• Take care: some edges are sharp.
WARNING!
Hot Surface Hazard
Failure to follow this advice could result in
burns and scalds.
• To avoid burns and scalds, keep children away
from this appliance.
• Surfaces of the appliance may become hot
enough to cause burns. Examples include the
oven vent, the surface near the oven vent, and the
oven door.
• Do not touch heating elements or interior
surfaces of the oven. Heating elements may be
hot, even when they are dark in colour.
• Use protection when handling hot surfaces, such
as oven shelves or dishes, or when using steam
functions.
• Be careful when opening the oven door as hot
air and steam can be emitted. Allow hot air and
steam to dissipate before removing or replacing
food.
• During and after use, do not touch or let clothing
or other flammable materials contact heating
elements or interior surfaces of the oven until
they have had sufficient time to cool.
6
SAFETY AND WARNINGS
READ AND SAVE THIS GUIDE
WARNING!
To reduce the risk of fire, electrical shock, injury to persons or damage when using the
oven, follow the important safety instructions listed below. Read all the instructions
before installing or using the oven. Use the oven only for its intended purpose as
described in these instructions.
Installation
z
Ensure your appliance is properly installed and earthed by a qualified technician.
z
Ensure this oven is connected to a circuit which incorporates an isolating switch
providing full disconnection from the power supply.
z
Do not install or operate the appliance if it is damaged or not working properly. If you
receive a damaged product, contact your dealer or installer immediately.
z
Please make this information available to the person installing the appliance—doing so
could reduce your installation costs.
z
This appliance must be installed and connected to the mains power supply only by a
suitably qualified person according to these installation instructions and in compliance
with any applicable local building and electricity regulations. Failure to install the
appliance correctly could invalidate any warranty or liability claims.
z
If the power supply cable is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified person in order to avoid a hazard.
z
Isolating switch: make sure this oven is connected to a circuit which incorporates an
isolating switch providing full disconnection from the power supply in accordance with
the wiring rules.
z
The oven must be earthed.
z
Do not use adaptors, reducers or branching devices to connect the oven to the mains
electricity supply, as they can cause overheating and burning.
z
The appliance must not be installed behind a decorative door in order to
avoid overheating.
z
Please take extra care not to damage the lower trim of the oven during installation.
The trim is important for correct air circulation and allows the door to open and close
without obstruction. The manufacturer does not accept any responsibility for damage
resulting from incorrect installation.
Servicing
z
Do not repair or replace any part of the appliance unless specifically recommended in
the user guide. All other servicing should be undertaken by a Fisher & Paykel trained
and supported service technician or qualified person.
Fire Hazard
z
Do not use water on grease fires. Smother the fire or flame or use a dry chemical or
foam type extinguisher.
z
Use only dry oven mitts or potholders. Moist or damp potholders on hot surfaces could
result in burns from steam. Do not let potholders touch hot areas or heating elements.
Do not use a towel or a bulky cloth for a potholder. It could catch fire.
z
Do not heat unopened food containers. They can build up pressure that may cause the
container to burst and result in injury.
7
SAFETY AND WARNINGS
Food Safety
z
Leave food in the oven for as short a time as possible before and after cooking. This is
to avoid contamination by organisms which may cause food poisoning. Take particular
care during warm weather.
General Use
z
This product has been designed for use in a domestic (residential) environment. This
product is not designed for any commercial use. Any commercial use by the customer
will affect this product’s manufacturer’s warranty.
z
Household appliances are not intended to be played with by children.
z
Children should not be left alone or unattended in the area where the appliance is in
use. They should never be allowed to sit or stand on any part of the appliance.
z
Children of less than 8 years old must be kept away from the appliance unless
continuously supervised.
z
Cleaning and user maintenance shall not be carried out by children without supervision.
z
Do not store things children might want above the oven. Children could be burned or
injured while climbing on the oven to retrieve items.
z
Do not place heavy objects on the oven door.
z
Always keep oven vents unobstructed. Do not wear loose fitting or hanging garments
when using the appliance. They could ignite or melt if they touch an element or hot
surface and you could be burned.
z
Caution: Hot air can blow from the vent at the top of the oven as part of the oven’s
cooling system.
z
Always position shelves in the desired location while the oven is cool (before
preheating). If a shelf must be removed while the oven is hot, do not let the oven mitts
or potholder contact hot heating elements in the oven or the base of the oven.
z
Use only bakeware approved for ovens. Follow the bakeware manufacturer’s guidance.
z
Always place oven racks in desired location while oven is cool. If rack must be moved
while oven is hot, do not let potholder contact hot heating element.
z
Do not touch heating elements or interior surfaces of your oven. Heating elements and
interior surfaces may be hot even though they are dark in color and could cause burns.
The oven door, vent openings and surfaces near these openings may also become hot.
z
This appliance is configurable to allow remote operation at any time. Do not store
flammable materials or temperature sensitive items inside, on top or near the appliance.
z
Neither the food probe or aluminium foil must come in contact with the oven elements.
z
Only use the temperature probe recommended for this oven.
z
WARNING: Accessible parts may become hot during use. Young children
should be kept away.
Cleaning
z
Do not clean the oven seal or use any oven-cleaning products on it. It is essential for a
good seal, which ensures that the oven operates efficiently. Care should be taken not to
rub, damage, move or remove the oven seal.
z
Do not use oven cleaners, harsh/abrasive cleaning agents, waxes, or polishes. No
commercial oven cleaner, oven liner, or protective coating of any kind should be used in
or around any part of the oven.
z
Do not use harsh/abrasive cleaners, scourers or sharp metal scrapers to clean the oven
door glass since they scratch the surface, which may result in the glass shattering.
z
Clean only the parts listed in this manual.
8
z
Do not use a steam cleaner to clean any part of the oven.
z
The door gasket is essential for a good seal. Care should be taken not to rub, damage
or move the gasket.
IMPORTANT!
This device complies with part 15 of the FCC Rules. Operation is subject to the
following conditions:
z
This device may not cause harmful interference.
z
This device must accept any interference received, including interference that may
cause undesired operation.
z
Do not change or modify the wireless communication device in any way. Changes or
modifications not expressly approved by Fisher & Paykel could void the user’s authority
to operate the equipment.
WARNING: The incorporated Wi-Fi module in this appliance is to operate only from
channel 1 to channel 11 as per FCC rules.
This device contains licence-exempt transmitter /receiver that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is
subject to the following two conditions:
z
This device may not cause interference.
z
This device must accept any interference, including interference that may cause
undesired operation of the device.
SAFETY AND WARNINGS
9
FIRST USE
Not all accessories are provided with all models. To purchase additional accessories go to
www.fisherpaykel.com
* Not intended for use over 100°C
7
8
9
6
5
!1
!0
!2
3
4
4
2
1
Features and accessories
1 Oven controls
2 Water tank
3 Flat wire shelf
4 Side racks
5 Wired temperature sensor
6 Grill rack
7 Sliding shelves
8 Steam dish (large)*
9 Perforated steam dish (small)*
!0 Perforated steam dish (large)*
!1 Roasting dish
!2 Baking tray
!3 Descale solution x 2 (not shown)
10
10:45
COOK BY
FUNCTION
COOK BY
FOOD TYPE
COOK BY
RECIPE
FIRST USE
1
3 54
2
1 Touchscreen display Use to navigate cooking functions, features and settings.
2 Control dial*
z
Turn the dial to scroll.
z
Press to select.
z
Press and hold to go back.
3 Cook by Function Choose a function best suited to your cooking
requirements.
4 Cook by Food Type Guided cooking to help you get optimal results.
5 Cook by Recipe** A collection of recipes designed specifically for this style
of oven.
6 Menu Press to access additional features and settings.
*Some models only.
**Recipes available in some languages only.
11
MENU
MENU
TIMER
LOCK
LIGHT
CLEAN
SETTINGS
REMOTE
DRY
TIMER Use the timer to keep track of cooking times. You can use it at
any time, even if you are not using the oven.
The timer does not turn the oven off. Refer to 'Cooking options'
for the automatic cooking options.
LOCK
Lock the controls to prevent accidental use. When locked, the
controls will be unresponsive and the appliance will not turn on.
Press and hold the screen anywhere to unlock.
LIGHT
Turn the oven lights ON/OFF.
DRY
Run a dry cycle to help remove any moisture from your oven.
CLEAN
Set a self clean cycle to clean the inside of the oven.
Refer to ‘Descaling’ or 'Steam clean' for full instructions.
SETTINGS
Adjust the settings to suit your preferences or set up a Wi-Fi
connection.
REMOTE
Connect appliance to your mobile device to operate it remotely
via the app.
12
Before you begin
z
Ensure all cable ties and packaging have been removed.
z
Set the time. To change the time at any point go to SETTINGS and select CLOCK: SET TIME.
z
Condition your oven according to the instructions under ‘Conditioning the oven’.
z
Set the water hardness according to the instructions under 'Water hardness.'
z
Connect your oven to Wi-Fi to operate remotely using the app. For more information
refer to ‘Wi-Fi Connection & Remote mode’.
SETTING A FUNCTION
1. Position the shelves at the
required height. Refer to 'Oven
shelves' for guidance.
12:25
COOK BY
FUNCTION
COOK BY
FOOD TYPE
COOK BY
RECIPE
2. Select a cooking mode.
3. Select a function.
For more information on each
function, select the description
below the function name.
CONVECTION
For everyday
cooking
Great for multi-
shelf cooking
For browning and
crisping
GRILL
BAKE
FAN
FORCED
13
o
C
180
OPTIONS
START
10:45
BAKE
o
4. Adjust the temperature if
needed, then press START.
SETTING A FUNCTION
Preheating
A progress bar will show on
the screen while the oven is
heating. To prevent burning,
wait until the oven has reached
temperature before placing
food inside.
Some functions do not need
to preheat and will not show
a progress bar. Place food in
the oven when ready to start
cooking.
o
C
180
OPTIONS
CANCEL
10:45
BAKE
o
PREHEAT: 90
o
Using steam functions
1. Select
COOK BY FUNCTION,
then select the desired steam
function.
10:45
STEAM
Baking, roasting
and grilling...
Steam cooking
35 °C to 100 °C...
Multi shelf cooking
with steam...
CONVECTION
+ STEAM
CONVECTION
14
SETTING A FUNCTION
Drying the oven
After running a steam function, there may be some moisture left in the oven. Wait for
the oven to cool, then wipe out the base of the cavity with a sponge or soft cloth. We
recommend running a dry cycle after you have wiped out the base of the cavity to help
remove any remaining moisture. Refer to ‘Dry cycle’ for more information.
Maximum steam cooking times
The below maximum cooking times apply when using steam functions. We recommend
staying within these cooking times to avoid a build-up of condensation inside the oven.
TEMPERATURE (C°) MAX COOKING TIME (MINS)
100 120
90 120
80 120
70 280
60 320
50 360
2. Set the desired temperature,
and press START.
Turning the oven off
When you have finished
cooking, press
CANCEL to turn
the oven off.
o
C
180
OPTIONS
CANCEL
10:45
BAKE
o
15
FILLING THE WATER TANK
Before using any steam functions, you’ll need to fill the water tank. For best results, we
recommend filling the tank with fresh water before you cook.
1. Open the oven door and
pull the water tank out of
its compartment.
2. Fill with fresh water, taking
care not to fill past the
MAX FILL line.
3. Refit the tank in
the compartment.
16
CONDITIONING THE OVEN
We recommend conditioning your oven for 1 hour before initial use to eliminate any
manufacturing residue. A small amount of smoke may be present. Ensure kitchen is
well ventilated.
After conditioning
z
Wait for the oven to cool completely.
z
Wipe oven with a damp cloth and mild detergent.
z
Dry with a clean, lint-free cloth.
1. Set the oven to BAKE at
200°C and heat for 30 minutes.
Press START to begin.
o
200
OPTIONS
START
10:45
BAKE
C
2. After 30 minutes, change the
function to FAN GRILL and heat
for 5 minutes.
o
200
OPTIONS
START
BAKE
C
FAN GRILL
1511
:
3. After 5 minutes, change to
FAN FORCED and heat for a
further 20 minutes.
o
200
OPTIONS
START
BAKE
C
FAN FORCED
2011
:
17
Set the water hardness level before using steam functions for the first time. Contact your
local water supplier if you are unsure of your water hardness level.
We do not recommend using this product with water hardness above 450ppm.
SETTING THE WATER HARDNESS
WATER HARDNESS (PPM) LEVEL
0 - 100 ZERO
100 - 250 ONE
250 - 350 TWO
350 - 450 THREE
MENU
TIMER
LOCK
LIGHT
CLEAN
SETTINGS
REMOTE
DRY
Setting water hardness level
1. From the menu, select
SETTINGS.
SETTINGS
FACTORY
DEFAULT
WIFI:
CONNECT
DESCALE:
WATE R
HARDNESS
VOLTAGE:
MAINS SUPPLY
Reset Appliance
Disconnected
Disconnected
Level: 3
240V
2. Select
DESCALE: WATER HARDNESS.
ZERO
THREE
WATER HARDNESS
Refer to the user guide for further details.
TWO
ONE
CONFIRM
3. Select relevant water
hardness level then press
CONFIRM.
18
WI-FI CONNECTION AND REMOTE MODE
Your appliance may be connected to your home wireless network and operated remotely
using the app. Connect your appliance to ensure it stays up to date with the latest software
and features.
Getting started
z
Ensure your home Wi-Fi network and Bluetooth on your mobile device are turned on.
You will be given step-by-step guidance on both your appliance and mobile device.
z
It may take up to 10 minutes to connect your appliance.
Connecting to your home Wi-Fi
On your mobile device:
1 Download the app. Scan the QR code or go to
www.fisherpaykel.com/connect
2 Register and create an account.
3 Add your appliance and set up the Wi-Fi connection.
12:25
COOK BY
FUNCTION
COOK BY
FOOD TYPE
COOK BY
RECIPE
MENU
TIMER
LOCK
LIGHT
CLEAN
SETTINGS
REMOTE
DRY
1. Go to the menu.
2. Select
SETTINGS.
19
3. Select WI-FI CONNECT
and follow the onscreen
instructions.
WI-FI CONNECTION AND REMOTE MODE
Enabling Remote Mode
1. Go to the menu and select
REMOTE.
MENU
TIMER
LOCK
LIGHT
CLEAN
SETTINGS
REMOTE
DRY
WIFI
CONNECT
O
Natural
Reset
Appliance
FACTORY
DEFAULT
DIAL
SCROLL
SETTINGS
WI-FI
CONNECT
2. Select ON, then press
CONFIRM.
Remote mode is now enabled.
REMOTE
ON OFF
CONFIRM
20
Accessing options
1. Select a function, then press
OPTIONS.
o
200
OPTIONS
START
10:45
BAKE
C
COOKING OPTIONS
Food safety
z
Leave food in the oven for as short a time as possible before and after cooking.
z
For best results, ensure meat is fully defrosted before cooking. If cooking food from
frozen, increase cook time by 50 per cent.
z
Rest meat after cooking to allow the internal temperature to continue to rise. High risk
foods such as fish should reach a minimum internal temperature of 63-70
o
C and poultry
and minced meat should reach 75-85
o
C.
Delayed cook
The grill element may come on while the oven is heating up. Position food on a lower shelf
or cover to prevent burning as the oven heats up. When using
DELAYED COOK we do not
recommend using GRILL, FAN GRILL, STEAM PROOF, STEAM DEFROST or AIR FRY.
CHANGE FUNCTION Quickly view and switch functions.
DELAYED COOK Set the oven to turn on later, cook for a set length of time and turn
off automatically.
AUTO OFF Set the oven to turn off after a set length of time.
TEMPERATURE SENSOR Use the sensor to monitor cooking and automatically turn the oven off
when food is done.
2. Select a cooking option and
follow the onscreen instructions.
21
WIRED TEMPERATURE SENSOR
1. Select a cook function
Go to
OPTIONS and select
TEMPERATURE SENSOR, then
select WIRED SENSOR.
TEMPERATURE SENSOR
WIRED
SENSOR
WIRELESS
SENSOR
2. Select a food type and
temperature then press
CONFIRM.
Allow your oven time to
preheat if necessary.
3. Insert the sensor into your
food. Position the sensor in
the thickest part of the dish,
avoiding fat and bone in meat.
Ensure the tip of the sensor
doesn’t protrude out the other
side of food or touch cookware.
4. Place food in the oven and
plug in the sensor. The sensor
will click when it is in place.
The socket is located inside the
oven, on the left hand side.
22
WIRELESS TEMPERATURE SENSOR
1. Select a cook function
Go to
OPTIONS and select
TEMPERATURE SENSOR, then
select WIRELESS SENSOR.
TEMPERATURE SENSOR
WIRED
SENSOR
WIRELESS
SENSOR
2. Select a food type and
temperature then press
CONFIRM.
Allow your oven time to
preheat if necessary.
3. Insert the sensor into your
food.
Position the sensor in the
thickest part of the dish,
avoiding fat and bone in meat.
Ensure the tip of the sensor
doesn’t protrude out the other
side of food or touch cookware.
Ensure the sensor is inserted
past the minimum line.
Place your food in the oven.
Your oven may be connected to a compatible wireless temperature sensor. Compatible
sensors are available to purchase at fisherpaykel.com/sensor.
Ensure your sensor is fully charged before use.
Do not use your wireless sensor to heat food above 100°C or place in an oven above 300°C.
23
HEAT LEVEL APPROX TEMP (°C) APPROX TEMP (°F) USE
Low 75 – 100 170 – 210 Keep hot food warm
Moderate 155 – 180 310 – 360 Reheat cooked food from cold
High 185 – 210 360 – 410 Cooking raw food
SABBATH MODE
For the Sabbath observant. Sabbath Mode sets your oven to heat continously for as long as
required. The display will be unresponsive and no tones or alerts will sound.
While your oven is in Sabbath Mode it can operate at the following temperature levels:
During Sabbath Mode
z
The display will be unresponsive.
z
No tones or alerts will sound.
z
Wi-Fi will be disconnected.
z
The oven light will remain either on or off, depending on your preference.
z
Lights, fans and display will not respond to the door opening.
The oven may take some time to get to temperature. If you want to cook immediately after
setting Sabbath Mode we recommend preheating the oven before setting. Opening the
door frequently or for too long may result in heat loss.
AUDIO
ALARMS
AUDIO
TONES
SABBATH
MODE
DISPLAY
LANGUAGE
SETTINGS
On
On
O
English
Setting Sabbath Mode
In the
SETTINGS menu, select
SABBATH MODE and follow the
onscreen instructions.
The oven will heat for the set
length of time and then turn
off. At the end of the cook
time, the oven will remain in
Sabbath Mode until cancelled.
Cancelling Sabbath Mode
Press and hold anywhere on
the screen to cancel.
Press and hold to cancel
SABBATH MODE
24
OVEN SHELVES
4. Ensure the rear tags are
hooked over the side racks on
both sides.
Place shelves in the oven at the
required level before heating
the oven. Ensure shelves are
level and correctly positioned
with the guard rail at the back.
Sliding shelves
1. Grip shelves at the front,
holding the wire shelf and
frame together.
Place the shelf on top of the
side racks, and push into
the oven.
Wire shelves
Slide shelves into the cavity.
25
CARE AND CLEANING
Before cleaning, always allow the oven to cool to a safe temperature. Turn off the power
supply before undertaking any manual cleaning or maintenance.
z
Never use a steam cleaner.
z
Never store flammable substances in the oven.
z
Never use abrasive or harsh cleaners, cloths, scouring pads or steel wool. Some nylon
scourers may also scratch. Check the label first.
z
Never leave alkaline (salty spills) or acidic substances (such as lemon juice or vinegar) on
the oven surfaces.
z
Never use cleaning products with a chlorine or acidic base.
Oven door
Clean after each use with a soft cloth and a mixture of warm water and dishwashing liquid.
For stubborn stains, try a mixture of baking soda and warm water with a non-abrasive
scrubbing pad, then wipe dry with a soft, lint-free cloth.
Do not use the following cleaning products as they may cause damage:
z
Plastic or stainless steel scouring pads
z
Steel wool
z
Metal scrapers
z
Abrasive, solvent, oven/household cleaners.
Glass panes
You can take the door apart to clean the glass panes. See 'Taking the door apart.'
Oven door frame and plastic corner clips
Clean with a mild detergent and hot water, then wipe dry.
Oven seal
Do not clean or remove this part. Take care not to rub, damage or move the oven seal.
Oven cavity
Light soiling
Clean the enamelled surfaces with a damp cloth and a solution of hot water and mild
detergent or an ammonia-based cleaner, then wipe dry with a soft cloth.
After steam cooking, wait for the oven to cool, then wipe out any moisture from the bottom
of the cavity. We recommend running a dry cycle to remove any remaining moisture.
Clean up any easy-to-reach spills, food or grease stains after each use to prevent them
becoming 'baked on'. To help lift stubborn spills, run the steam clean cycle before wiping
out the oven.
You can remove the oven door for greater cleaning access. See 'Removing the oven door'.
Control Panel
Take particular care when cleaning the control panel glass and screen. Only use a damp
cloth with detergent.
Do not use any oven cleaners, harsh or abrasive cleaners, scouring pads, steel wool or sharp
metal scrapers on the glass. These may scratch and damage the surface.
26
CARE AND CLEANING
Dial
Clean with a solution of mild detergent and hot water, then wipe dry. Do not use stainless
steel or oven cleaner on the dial, as doing so may damage its coating.
Stainless steel strip/oven door handle
Clean with a solution of mild detergent and hot water, then wipe dry with a microfibre cloth.
If necessary, use a suitable stainless steel cleaner and polish.
Always read the label to make sure that your stainless steel cleaner does not contain
chlorine compounds as these are corrosive and may damage the appearance of your oven.
Always rub the stainless steel in the direction of the steel grain.
Racks, wire shelves, pans and trays
Clean with a mild detergent and hot water. Do not wash in the dishwasher.
Sliding shelf
Wipe clean with a damp cloth and mild detergent. Do not wipe off or wash away the white
lubricating grease (visible when the shelf is extended).
Do not put in dishwasher, immerse in soapy water or use oven cleaner as these actions will
prevent the slides from running smoothly.
Temperature sensor
Clean after every use. Use mild detergent and hot water, then wipe dry with a
microfibre cloth.
Do not put in the dishwasher, immerse in soapy water or use oven cleaner on it.
27
SIDE RACKS
Removing the side racks
Remove the side racks to access the oven lights or to make cleaning easier.
1. Remove all shelves.
2. Unscrew the nut holding the
rack in position. Use a coin to
loosen if required.
3. Pull the front of the rack
clear of the screw and slide
forward to remove.
28
SIDE RACKS
Refitting the side racks
1. Slide the prongs into
the holes.
Ensure the rack sits flush
against the side of the oven.
2. Align the tab with the screw
and secure with the nut.
Use a coin to tighten
if required.
29
REPLACING OVEN LIGHTS
1. Remove all shelves and
side racks.
2. Use a flathead screw driver
to carefully prise off the glass
light bulb cover.
3. Remove the faulty bulb from
the socket.
30
REPLACING OVEN LIGHTS
Oven light specifications
G9 220 - 240V/25W
halogen bulbs.
Replacement bulbs are
available via www.fisherpaykel.
com. Oven light replacement is
not covered by your warranty.
4. Insert the new bulb, using a
soft cloth to hold it. Touching
the bulb will reduce its lifespan.
5. Replace the cover.
31
CLEANING THE OVEN DOOR
Removing the door
The oven door can be removed and taken apart for cleaning. Make sure the oven and all its
parts have cooled down before removing the door.
The oven door is heavy, take care while removing and refitting. Once the door is removed,
place it on a soft, clean, flat surface.
1. Open the door fully.
2. Locate the hinge locks on
either side of the door.
Push the locks upwards
to release.
3. Holding the door on both
sides, partially close the door
and carefully pull the door
away from the hinges.
32
CLEANING THE OVEN DOOR
1. Holding the door on both
sides, carefully lift door back
onto the hinges.
2. Open the door fully.
3. Push each locking lever
down and lock into place.
Ensure both hinges are fully
locked before closing the door.
Refitting the door
33
CLEANING THE OVEN DOOR
Taking the door apart
The oven door is made up of multiple glass panes. The number of panes may vary
depending on your model.
Before you begin
z
Follow the instructions carefully. Refitting the glass incorrectly may result in damage
to the oven and could void your warranty. Do not use the oven without all glass
correctly in place.
z
Take care when handling the glass. Avoid bumping the corners or edges against any
surface. This may result in the glass shattering.
z
If you notice any sign of damage on any of the glass panes (such as chipping or cracks),
do not use the oven. Contact a Fisher & Paykel trained and supported service technician
or Customer Care.
z
If the glass feels difficult to remove or replace, do not force it. Contact a Fisher & Paykel
trained and supported service technician or Customer Care.
outer
middle
inner
Removing the inner pane
1. Push tabs on both sides
of the glass retainer. Pull the
retainer up until the tabs
relocate in the uppermost hole.
2. Pull the pane toward the top
of the door until clear of the
brackets, then lift out.
Do not angle the pane too
much as this may damage
the glass.
34
CLEANING THE OVEN DOOR
Removing the middle panes
1. Push tabs on both sides of
the glass retainer again and
remove the retainer.
2. Pull pane towards the top
of the door until clear of the
brackets, then lift out.
The rubber stoppers should
remain attached to the glass.
Refitting the middle panes
1. Ensure the glass is the right
way up before refitting.
The warning text at the bottom
of the glass should face
towards the front of the door.
2. Ensure the rubber stoppers
are attached to the glass and
positioned correctly.
The longer side should be
running down the side of
the pane.
35
CLEANING THE OVEN DOOR
3. Slide the bottom of the glass
into the lower brackets at the
bottom of the door.
4. Lower the glass into place,
with the rubber stoppers
resting on the outer pane
of glass.
5. When replacing the second
middle pane, ensure the metal
bracket is still in place and
correctly positioned at the
bottom of the glass.
Refitting the inner pane
1. Ensure the glass is the right
way up before refitting.
The logo should be readable at
the bottom of the door.
36
CLEANING THE OVEN DOOR
2. Slide the bottom of the pane
into the upper brackets at the
bottom of the door.
Lower the pane into place,
resting on the brackets at the
top of the door.
3. Replace the glass retainer,
ensuring it clicks securely
into place.
37
To help lift stubborn spills, run the steam clean cycle before wiping out the oven. For best
results, the oven should be around room temperature before beginning.
STEAM CLEAN
MENU
TIMER
LOCK
LIGHT
CLEAN
SETTINGS
REMOTE
DRY
2. From the menu, select
CLEAN.
STEAM
CLEAN
3. Select STEAM CLEAN,
and follow the onscreen
instructions.
1. Go to the menu.
12:25
COOK BY
FUNCTION
COOK BY
FOOD TYPE
COOK BY
RECIPE
38
DESCALING
Descale your oven as soon as possible after the descale alert is shown. Failure to do this
may cause the steam functions to become unusable.
Making descaling solution
Add 80 grams (1/3 cup) of citric acid powder to 1 litre of warm water. Take care when
handling citric acid. Ensure you follow the manufacturer’s instructions.
MENU
TIMER
LOCK
LIGHT
CLEAN
SETTINGS
REMOTE
DRY
2. From the menu, select
CLEAN.
1. Go to the menu.
12:25
COOK BY
FUNCTION
COOK BY
FOOD TYPE
COOK BY
RECIPE
STEAM
CLEAN
3. Select STEAM DESCALE,
and follow the onscreen
instructions.
After the Descale cycle is
complete, wipe the base of
the cavity to remove any
excess moisture.
39
DRY CYCLE
After running a steam function, there may be some moisture left in the oven. You can run a
dry cycle to help remove the remaining moisture:
z
Remove any food from the oven before starting a dry cycle.
z
If the dry cycle is not run regularly, excess moisture may build up in the cavity and cause
damage. Damage caused by not running the dry cycle may void your warranty.
1. Wait for the oven to cool,
then wipe out the base of
the cavity with a sponge or
soft cloth before starting a
dry cycle.
3. Follow the instructions on
screen to start the dry cycle.
2. Select DRY.
MENU
TIMER
LOCK
LIGHT
CLEAN
SETTINGS
REMOTE
DRY
40
PROBLEM POSSIBLE CAUSES WHAT TO DO
The oven does not work No power Check that the mains power
supply (wall switch) is turned on,
the fuse has not tripped and there
is no power outage in your area.
The oven does not work
but the screen is on.
The oven is in Demo Mode. Call Customer Care.
The lights do not come
on when I open the
oven door.
The oven light bulb(s) have blown Call Customer Care to arrange
replacing the light bulb(s). See
'Care and cleaning' for instructions.
The door is not correctly fitted. See 'Care and cleaning' for
instructions on fitting the
door correctly.
The oven light has been turned off. Go to the menu in the top left
corner of the screen and select
LIGHT.
The oven controls are
unresponsive.
The control panel is locked. Touch and hold the screen
to unlock.
The oven is not heating. The door is not properly closed
or it is opened too frequently
during cooking.
The heating elements are
disabled while the door is open.
Make sure the door is properly
closed and avoid opening it
frequently during cooking.
A glass pane in the oven
door has cracked, chipped,
or shattered.
Incorrect cleaning or the edge
of the glass hitting against
something.
You must NOT use the oven.
Contact a Fisher & Paykel trained
and supported service technician
or Customer Care
I can feel hot air blowing
out of the vents after I
have turned the oven off.
This is normal. For safety reasons the cooling fans
will continue to run even when you
have turned the oven off. The fans
will switch off automatically when
the oven has cooled.
TROUBLESHOOTING
If there is a problem with your oven, please check the following points before
contacting your local Fisher & Paykel trained and supported service technician or
the Customer Care Centre.
General
41
PROBLEM POSSIBLE CAUSES WHAT TO DO
The oven fan comes on
when I select a function
that does not use a fan
(eg bake or classic bake)
This is normal.
The fan comes on while the oven
is preheating. It may turn off
when the oven has reached the
set temperature.
Wait until the red heating bar on
the screen disappears: the oven
will then be ready to use.
The oven has reached the
set temperature but the
temperature dial halo is
still red*.
The oven is set to GRILL. This is normal. The dial halo* will
stay red whenever this function
is in use as the grill element is
always heating.
The oven sounds a tone
when I try to set the
temperature below a
certain temperature.
This is normal: for food safety
reasons, the oven functions
have factory-set minimum
temperature settings.
Select a different temperature
or try a different function that is
designed for low temperatures.
The temperature dial halo
never turns white when I
use GRILL*.
This is normal: the halo stays red
to indicate that the grill element
provides instant radiant heat.
Control panel stops during
travel/or doesn’t travel
when activated
• Moving control panel obstructed
• Motor or gear failure
• Check for any obstructions
• Firmly push control panel with
two hands to return to home
position. If not movable by hand,
contact a Fisher & Paykel trained
and supported service technician
or call Customer Care.
Cannot open control panel Door is open Ensure oven door is
closed correctly.
‘Tank level too low’
displays on screen when
water tank appears to have
enough water
This is normal Fill tank to maximum capacity.
Drip tray is overflowing Drip tray is full Open the door to access the drip
tray. Empty tray either by sponge,
or by lifting it from the product.
Fill tank button is
unavailable
Water is being pumped from
generator back into tank.
Button will become available once
operation is complete.
Gurgling & spluttering
noises from product
This is normal as the water boils.
Steam functions are
unavailable
• Descale required
• Tank not installed correctly
• Tank level too low
Refer to screen for cause and
follow onscreen guidance
to correct.
TROUBLESHOOTING
*Some models only.
42
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Oven has moisture building
up during cooking
This is normal. Many forms of
cooking generate moisture.
The moisture can be dried out
either using a cloth or using the
dry cycle.
Burnt smell coming from
cavity base
• Burnt descale solution
• Burnt food residue
• Clean oven
• Ensure a solid tray is used below
perforated pan to catch residue.
Oven is not detecting
when water tank is empty
• Hose may be trapped under the
level sensor
• Wait for oven to cool, then
remove tank and adjust hose.
Steam generator is
overheating
• Hose may be trapped under the
level sensor
• Oven needs to be descaled.
• Incorrect water hardness setting
• Wait for oven to cool, then
remove tank and adjust hose.
• Run a descale cycle. See
‘Descaling the oven.’
• Change the water hardness
setting. See ‘Water Hardness.’
Tank is in but ‘Tank not
present’ is displaying.
• Tank not completely in place. • Push the tank completely into
the space.
Oven is noisy when
powered on/steam
functions are running.
• Steam function is calibrating/
pump is going.
• This is normal and will stop once
calibrated/cycle has finished.
Water stain after dry cycle Water hardness Ensure oven cavity is wiped
clean regularly.
43
FAULT CODES
How do I know if there is a problem?
Your oven will beep and an alert will show in the display.
What to do
First try to fix the issue and clear the alert according to the instructions onscreen or the
steps in the following table.
Do not turn the oven off at the wall unless it is completely cool. Turning off the power while
the oven is too hot may damage the oven and its surrounding cabinetry.
If the problem persists
1 Note down the fault code.
2 Contact Customer Care or a Fisher & Paykel trained and supported service technician.
Refer to the Service and Warranty booklet for contact details.
If the fault code has disappeared, the fault has been reset and you can continue to use
your oven.
FAULT CODE POSSIBLE CAUSE WHAT TO DO
A1
The oven has
overheated.
• Allow the oven to cool down.
• Once the oven has cooled down and the door has
unlocked, the alert code will disappear. You can now use
the oven.
F
+ number
Technical fault. • Note down the alert code.
• Wait until the cooling fans have stopped and the oven
has completely cooled down.
• Turn the power to the oven off at the wall.
• Contact a Fisher & Paykel trained and supported service
technician or Customer Care.
44
This product has been designed for use in a domestic (residential) environment. This
product is not designed for any commercial use. Any commercial use by the customer will
affect this product’s Manufacturer’s Warranty.
To access your Warranty and Service Guide
Scan the QR code with your smartphone to access your warranty
and book a service, refer to your separate warranty and service
book or view online at https://www.fisherpaykel.com/au/
help-and-support/warranty-information
AU
To access your Warranty and Service Guide
Scan the QR code with your smartphone to access your warranty and
book a service, or view online at https://www.fisherpaykel.com/nz/
help-and-support/warranty-information
NZ
MANUFACTURER’S WARRANTY AND SERVICE GUIDE
New Zealand and Australia
z
AS/NZS 60335-1 Household and similar electrical appliances – Safety Part 1
General requirements
z
AS/NZS 60335-2-6 Household & similar electrical appliances – Safety Part 2.6 Particular
requirements for stationary cooking ranges, hobs, ovens & similar appliances
z
AS/NZS CISPR 14.1 2010 Electromagnetic compatibility – Requirements for household
appliances, electric tools and similar apparatus Part 1 – Emission.
This oven has been designed and constructed in accordance with the following
codes and specifications:
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Tow n
Country
432609A 08.24
FISHERPAYKEL.COM
432609A 08.24
© Fisher & Paykel Appliances 2024. All rights reserved.
The models shown in this guide may not be available in all markets
and are subject to change at any time.
The product specifications in this guide apply to the specific products and
models described at the date of issue. Under our policy of continuous product
improvement, these specifications may change at any time.
For current details about model and specification availability in your country,
please go to our website or contact your local Fisher&Paykel dealer.
