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Axis 02785-051 W102 Body Worn Camera Black 24pcs

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02785-051 photo

Axis W102 User Manual

This is the main product document for model 02785-051.

The file format is pdf, 16 pages, you can download this manual here .

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AXISW102BodyWornCamera
Usermanual
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AXISW102BodyWornCamera
Axisbodywornsolution
Axisbodywornsolution
Forinformationaboutthecompletebodywornsolution,seetheAxisbodywornsolutionusermanual.
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AXISW102BodyWornCamera
Productoverview
Productoverview
1
Display
2
Topbutton
3
Functionbutton
4
Cameralens
5
Microphone(2x)
6
Recordingbutton
7
USBconnector
8
Powerbutton
9
Frontrecordingindicator
Display
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AXISW102BodyWornCamera
Productoverview
1
RecordingLEDRedwhenthecameraisrecording.
2
StatusLEDSteadygreenwhenthecameraisready
touseorrecording.
Steadyamberwhenthecameracan’t
record.
IconswhendockedIndication
Thecameraisdocked.
Thebatteryischarging.Colorindicatesifthebatteryischarging
orcharged.Combinedwithprogressbarandchargelevelin
percent.
Auserisassignedtothecamera.
Nouserisassignedtothecamera.
Camerasoftwareupgradeisongoing.Combinedwithprogress
bar.
Thecameracouldn’tbeaddedtothebodywornsystem.
Datatransfertothecontentdestinationisongoing.Combined
withprogressbar.
Pulsingamber:thecameraisn’taddedtothebodywornsystem.
Red:noconnectiontothesystemcontroller.
IconsduringoperationIndication
Batterychargelevel.Colordependsonchargelevel.
Thebatteryischarging.
Amountoflocalstorageused.Colordependsonamountleft.
Holstersensorconnection.
Holstersensorbatterychargelevel.
AXISBodyWornAssistantconnection.
Bodywornminisensorconnection.
Microphoneturnedoff.
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AXISW102BodyWornCamera
Productoverview
AXISBodyWornLiveconnection.
GPScoordinates.
Wi-Fi®connectivity.
Thecameraisn’toperational.
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AXISW102BodyWornCamera
Dailyuse
Dailyuse
Iwantto...Actionneeded
Information
TurnonmycameraPressthepowerbutton.
Thecameravibratesandbeeps.TheAXIS
Communicationslogoisshownduringstartup.
ThenthestatusLEDturnsgreenwhenthecamera
isreadytouse.Dependingonyoursettings,this
takesupto30seconds.
TurnoffmycameraPressandholdthepowerbuttonfor
atleast5seconds.
Thecameravibratesandbeeps.
Startarecording
Presstherecordingbuttononce.
Thisiscongurablein
AXISBodyWornManager.
Thecameravibratesandbeeps,andthefront
recordingindicatorandtherecordingLEDturnon
whentherecordingstarts.
ThisiscongurableinAXISBodyWornManager.
Stoparecording
Presstherecordingbuttonforat
least4seconds.
Thecameravibratesandbeepswhentherecording
stops.
StartalivestreamDouble-pressthefunctionbutton.
Stopalivestream
Presstherecordingbuttonforat
least4seconds.
Formoreinformation,seethe
AXISBodyWornLiveusermanual.
Createabookmark
Presstherecordingbuttononce
whilerecording.
Thisfeatureisavailableifthecontentdestination
you’reusingsupportsit.SeeBookmarksformore
information.
Turnoffmicrophone(audioisonby
default)
Pressthefunctionbuttonforat
least3seconds.
Microphoneiconon.
Turnonmicrophone
Pressthefunctionbuttonforat
least3seconds.
Microphoneiconoff.
TurnonsilentmodePressthetopbuttonforatleast3
seconds.
Turnsoffthedisplay,frontrecordingindicator,
beeps,andvibrations.
TurnoffsilentmodePressthetopbuttonforatleast3s.Turnsonthedisplay,frontrecordingindicator,
beeps,andvibrations.
Checkremainingbatterycapacity
Pressthetopbuttonandcheckthe
batterychargelevelonthedisplay.
Green:>1hourleft
Amber:0.5–1hoursleft
Red:0–0.5hoursleft
Checkremainingstoragecapacity
Pressthetopbuttonandcheckthe
amountoflocalstorageusedonthe
display.
Green:>1hourofrecordingleft
Amber:0.5–1hoursofrecordingleft
Red:0–0.5hoursofrecordingleft
DownloadtheDailyuseguidefromthecamera’ssupportpageandprintit,tohelpthecamerausersintheirdailywork.
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AXISW102BodyWornCamera
Dailyuse
Dailyuseguide
Startingashift
Werecommendthatyoucheckafewthingsbeforeyoustartanewshift:
•Beforeyouundockthecamera,makesurethatyourusernameisvisible.Itindicatesthatthebatteryischarged,alllesare
transferred,andthesoftwareisuptodate.
•Ifyou’reusingself-assigncameraassignment,tapyourself-assigntagontheRFIDreader.Theself-assignedcamera’s
displaylightsupgreenandshowstheusername,toindicatethatit’sreadytobeundocked.Youmustundockthecamera
within15secondsaftertappingtheself-assigntag.Onlyoneuseratatimecanself-assignacamera.
•Ifyou’reconnectingthecameratoaholstersensor,makesurethatit’sinthecamera’srangewithin10minutesafteryou
undockthecamera.Undernormalcircumstancestherangeis5–10m(16–33ft.).
•Whenyouundockthecamera,itrestarts.Dependingonyoursettings,thistakesupto40seconds,afterwhichthe
cameraisreadytouse.
•Cleanthelenswindow,usingadry,nonabrasivecloth.SeeCleaningformorecleaningrecommendations.
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AXISW102BodyWornCamera
Dailyuse
•Optionally,usetheliveviewinAXISBodyWornAssistanttocheckyourcameraimage,makingsurethatitisworking
properlyandthatthecameraorientationisokay.Formoreinformation,seeAXISBodyWornAssistantinthebodyworn
solutionmanual.
Endingashift
Important
Alwaysdockyourbodyworncameraafterashift.Thisensuresthat:
•thecamerabatteryischargedbeforethenextshift
•allcontentisuploadedtothesystemcontroller
•thecamera’ssoftwareisuptodate
•usercongurationandcamerasettingsaresynchronizedwiththesystem
•Whenyoudockthecamera,itrestarts.Tomakesurethecameraisproperlydocked,waitanother10secondsforthe
displaytocomebackon.
•Thetimeittakestofullychargeadepletedbatteryvariesdependingontheambientchargingtemperature.Checkthe
datasheetfordetailedinformation.
•Thetimetouploadrecordedvideovaries.Forexample,12hoursofrecordedvideocantakeuptoabout30minutesto
uploadtothesystemcontroller,dependingonthebitrateofthevideorecordings.
Batteryhealth
Toensureoptimalbatterycapacitythroughoutthelifeoftheproduct,followtheserecommendationsonnormaluse.
NO NO
NO
TICE TICE
TICE
•Alwaysusethecamerawithintheoperatingtemperaturerangespeciedintheproduct’sdatasheet.Ifyouusethecamera
outsideofthespeciedtemperaturerangeitdamagesthebattery.
•Alwayschargethecamerawithinthechargingtemperaturerangespeciedintheproduct’sdatasheet.Ifyouchargethe
cameraoutsideofthespeciedtemperaturerangeitdamagesthebattery.
•Don’tleavethecamerainyourcar.Temperaturesinparkedcarscanexceedthespeciedtemperaturerange.
•Alwaysrechargeacamerathatisturnedoffwithalowbattery,assoonaspossible.Thebatterydischargesovertime,which
shortenstheexpectedbatterylife.
•Don’tchargeacameraformorethan45days.Itcanshortentheexpectedbatterylife.
Toensureoptimalbatterycapacitythroughoutthelifeoftheproduct,followtheserecommendationsonstorage.
NO NO
NO
TICE TICE
TICE
•AlwaysremovethecamerafromthebodywornsystemthroughAXISBodyWornManagerbeforeyoustoreit.Whenyou
removethecamerafromthesystem,thecameraentersshippingmode,whichensuresahealthybatterylevel.
•Alwaysstorethecamerawithinthestoragetemperaturerangespeciedintheproduct’sdatasheet.Therecommended
temperaturesaredifferentforshort-termstorage(lessthan3months)andlong-termstorage(morethan3months).Ifyou
storethecameraoutsideofthespeciedtemperatureitdamagesthebattery.
•Don’tstorethecamerawiththebatteryfullycharged.Itshortenstheexpectedbatterylife.
•Don’tstorethecamerawithadepletedbattery.Itshortenstheexpectedbatterylife.
•Ifyoustorethecameraformorethan3months,chargeitevery3months.
•Don’tstorethecameraindampenvironments.Itcanincreasebatterydischargerates.
•Usethecameraatleastonceayearsothatthebatteryisdischargedandchargedagain.Thishelpstoactivatethebattery
andrestoreitsenergy.
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AXISW102BodyWornCamera
Dailyuse
Tolearnmoreaboutbatteryhealth,gotoaxis.com/learning/white-papersandsearchforthewhitepaperBatteryhealthinbody
worncameras.
Replacethebattery
YoucanreplaceabodyworncamerabatteryusingtheAXISTW1906BatteryKit5P.Beforeyoureplacethebattery,readthe
installationguideavailableontheAXISTW1906BatteryKit5Psupportpage.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=91063&section=replace-the-battery
Important
•Takeprecautionstoavoidelectrostaticdischarge(ESD)eventswhenyoureplacethebattery.
•Donotreplacethe3.7VID1058batteryduringthe3-yearwarrantyperiod.Replacementofthebatteryduringthe3-year
warrantyperiodcarriedoutbyanyotherpartythanAxis(oranRMApartneronbehalfofAxis)willvoidthemainitem’s
warranty.ContactAxisSupportoryourresellerforbattery-orservice-relatedmatters.
Cleaning
Cleanthecamera
•Useanon-abrasive,solvent-freeneutralsoap,ordetergent,withwater.
•Useasoftmicrobercloth,ormoistnon-abrasivesponge.
•Drywithasoftclothtopreventwaterspotting.
NO NO
NO
TICE TICE
TICE
•Neveruseharshdetergents,suchasgasoline,benzeneoracetone,toavoidmaterialdegradation.
•Neveruseabrasivesofanykindtocleanthecamera.
•Neverusewaterwithanydetergentonthedockingconnectorssinceitcausescorrosionandabadconnection.
Disinfectthecamera
•Usedisinfectionproductswithupto50percentisopropylalcoholontheexteriorsurfacesofthecamera.
•Applywithasoftmicrobercloth,ornon-abrasivesponge.
Cleanthedockingstation
Tocleantheoutersurfaceofthedockingstation:
•Useanon-abrasive,solvent-freeneutralsoap,ordetergent,withwater.
•Useasoftmicrobercloth,ormoistnon-abrasivesponge.
•Drywithasoftclothtopreventwaterspotting.
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AXISW102BodyWornCamera
Dailyuse
Tocleantheinsideofthedockingbay:
•Usecannedairintendedforelectronicstoclearanydustinbetweenandaroundthepogopins.
•Useadryclothtocarefullycleanthepogopins.
•Aftercleaning,makesureallofthepogopinsspringbacktotheirupperposition.
NO NO
NO
TICE TICE
TICE
•Neveruseharshdetergents,suchasgasoline,benzeneoracetone,toavoidmaterialdegradation.
•Neveruseabrasivesofanykindtocleanthedockingstation.
•Neverusewaterwithanydetergentonthepogopinsinsidethedockingbayssinceitcausescorrosionandabadconnection.
Chargingthecamera
Tochargethebodyworncamera,alwaysuse:
•CompatibleAxisdockingstation
•5VDCoutputmobilephonecharger
•5VDCoutputpowerbank
Operatingtime
Operatingtimevariesdependingonhowyouusethebodyworncamera.Thelimitingfactorsofoperatingtimearebatterycapacity
andstoragespace.Theseareaffectedbypowerconsumptionandrecordingbitrate,respectively.
NO NO
NO
TICE TICE
TICE
Iftheambientchargingtemperatureisabove35°C(95°F)thebatteryisonlychargedupto70%offullcapacity,witha
signicantlyshortenedoperatingtimeasaresult.
Factorsthatincreasepowerconsumptionare:
Locationdata-Whenthecamerapositioningsystemison.
Wirelessconnection-WhenyouuseAXISBodyWornLive,AXISBodyWornAssistant,orturnonbroadcasts.
Sensorcamera-Whenyouconnectasensorcameratothebodyworncamera.
Outdooruse-Whenyouusethecameraoutdoors,theLEDdisplayincreasesitsintensity,whichincreasespowerconsumption.
Temperature-+25°C(77°F)istheoptimaloperatingtemperature.Usingthecameraintemperaturesaboveorbelowthisaffects
thebatterycapacity.
Movement-Increasedmovementinthescene,orcameramovement.Thecameraprocessorusespowerinrelationtothemovement
inthescene.
Imageresolution-Highrecordingresolution.
Electronicimagestabilization-Whenelectronicimagestabilizationisturnedon.
Factorsthatincreaserecordingbitrateare:
Movement-Increasedmovementinthescene,orcameramovement.
Imageresolution-Highrecordingresolution.
Light-Lowlightincreasesimagenoise.
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AXISW102BodyWornCamera
Dailyuse
Scenecomplexity-Ascenewithfewobjectsandcolors,forinstanceatypicalofce,resultsinalowerbitratethanamore
complexscene.
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AXISW102BodyWornCamera
Troubleshooting
Troubleshooting
Bodyworncameraerrorfeedback
Usethebodyworncamerafeedbacktoidentifydifferenterrors.Thetablebelowshowsthedifferentcamerabehaviors,whatthey
mean,andhowtosolvetheproblem.
BehaviorWhatitmeansWhattodo
Thecameraisdocked:
•Thedisplayisblack.Nouserisassignedtothecamera.•Ifyouareusingxedcamera
assignment,assignausertothe
camera,seeAssignausertoacamera.
•Ifyouareusingself-assigncamera
assignment,thismeansthatthe
cameraisreadytobeself-assigned.
•Icon:pulsing
Thecameraisnotaddedinthebody
wornsystem.
Addthecameratothebodywornsystem,see
Addcameras.
•Icon:steady
Generalerror.TrytheGeneraltroubleshootingsteps.Ifthe
problempersiststryaxis.com/support.
•Icon:steady
Lostconnectiontosystemcontroller.
Checktheconnectionbetweenthebodyworn
cameraandthedockingstation.Checkthe
connectionbetweenthedockingstationandthe
systemcontroller.Makesurethatthesystem
controllerisokay,seeDashboard.
•Icon:ashing
•Beep:continuous
Thebatteryisnotcharging.
TrytheGeneraltroubleshootingsteps.Ifthe
problempersiststryaxis.com/support.
Thecameraisundocked:
Thecameraisinshippingmode.
1
Addthecamerainthebodywornsystem,see
Addcameras.
•Nofeedback.
•Cameradoesn’tstart.
Thecamerahasrunoutofbattery.
Chargethecamera.
•Icon:steady
•Beep:2short,1long
•Buzz:2short,1long
Recordingnotpossible,SWerroror
otheroperationalerror.
TrytheGeneraltroubleshootingsteps.Ifthe
problempersiststryaxis.com/support.
•Icon:steady
•Beep:2x3
•Buzz:2x3
Nouserisassignedtothecamera.Dockthecameraandassignausertoit,see
Assignausertoacamera.
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AXISW102BodyWornCamera
Troubleshooting
BehaviorWhatitmeansWhattodo
•Icon:steady
•Beep:1everysecond
minute(Periodic),or3
everyminute(Periodic
reinforced)
•Buzz:1everysecond
minute(Periodic),or3
everyminute(Periodic
reinforced)
Thebatteryisabouttorunout.Thisbehavioronlyoccurswhenthecameraprole
settingLowbatterywarningissettoPeriodicor
Periodicreinforced.
Thecameraneedscharging.
Ifthecameraisplacedinthedockingstation,
makesureit’sdockedproperly.
•Icon:steady
•Beep:2short,1long
•Buzz:2short,1long
Storagefull,notpossibletorecord.
Dockthecameratoofoadtherecordings.
1.Thebodyworncameraisinshippingmodeuntilitisdockedandaddedtoabodywornsystem.Shippingmodeisapowersavingmodeused
fortransportationandstorage.
Technicalissues,clues,andsolutions
Issue
CauseSolution
Cameraisinshippingmode.
Addthecameratothebodywornsystem,
seeAddcameras.
Cameradoesn’tturnon.
Cameraisoutofbattery.Chargethecamera,seeChargingthe
camera.
Ifthatdoesn’thelp:
1.Pressandholdthepower
buttononthecamerafor4
seconds.
2.Dockthecameraandwait
untilit’scharged.
3.Undockthecameraandwait
forittorestart.
Orifyoudon’thaveaccesstoadocking
station:
1.Pressandholdthepower
buttononthecamerafor4
seconds.
2.UseaUSBchargertocharge
thecamera.SeeChargingthe
camera.
Cameradoesn'trecord.Camerastorageisfull.
Dockthecamera.
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AXISW102BodyWornCamera
Troubleshooting
Recordingstarteddirectlyafterthe
camerawasturnedon,ordirectlyafter
thepreviousrecordingwasended.
–
Recordingstarteddirectlyafterthe
previousrecordingwasended.
–
Prebuffervideoisnotcomplete.Prebuffer
timeisshorterthanconguredin
AXISBodyWornManager.
Whenusingthemaximumresolution
1080pinverycomplexsceneswitha
lotofmovement,orinlowlight,the
prebuffermemorycangetfull.
–
Thelensisdirty.
Cleanthelens,seeCleaning
Imagelooksfoggy.
Theprotectivelmisstillonthelens
window.
Removetheprotectivelm.
Displaydoesn'twork.Thecameraisinsilentmodewhichturns
offthedisplay.
Pressthetopbuttonfor2seconds,see
Dailyuse
Noaudioinrecordings.Audioisturnedoffinthecameraprole.Makesureaudioisturnedonin
thecameraproleinAXISBodyWorn
Manager.
Manysimultaneousofoadsaffect
transferspeed.
CheckcamerastatusinAXISBodyWorn
Manager.Waitforrecordingstobe
transferred.
Ofoadingrecordingsisslow.
Theconnectionbetweenthecamera
andthedockingstationisbad.The
cameraisdockedincorrectly.Thedocking
connectorsaredirtyorwornout.
Makesureallconnectorsareclean.See
Cleaningonpage9.
Cameraisnotdiscoveredbythesystem
anddoesn’tappearinAXISBodyWorn
Manager.
Thedockingstationisconnectedtothe
systemcontrollerthrougharouter.
EnableIPv6onthenetwork.
Nocameraisassignedtotheuserwhen
theusertapstheRFIDtagonthereader
(usingself-assign).
Therecanbedifferentreasons:
•Theuserisalreadyassigned
toanundockedcamera.
•Thereiscurrentlynocamera
readyforuse.Acamera
isreadyforusewhenit
hasenoughstorageand
battery,andithasthesame
AXISOSversionastherestof
thesystem.
•TheRFIDtagisn’tregistered
inthesystem.
•Docktheassignedcamera.
•Waituntilacameraisready
foruse.
•RegistertheRFIDtaginthe
system.
Thetimeittakestoreceivetherst
GPSpositionafterstartingthecamera
dependsontheoutdoorenvironment.For
example,tallbuildingsandhumidityin
theatmospherecanincreasethetimeit
takestogettherstGPSposition.
–
Locationdataisturnedoffinthecamera
prole.
Gotothecameraproleand
turnonLocationdata.See
Cameraprolesettings.
Notrecordinglocationdata.
Thebodywornsystemtimeiswrong.
Setacorrectsystemtime.See
Adjustdateandtime.
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AXISW102BodyWornCamera
Troubleshooting
Can’tremovecamera.
Anextensionsystemcontrollerhasbeen
disconnectedphysicallyfromthesystem
beforeitwasremovedinAXISBodyWorn
Manager.Thispreventsthesystemfrom
verifyingthetransferstatus.
Tomakesurethatallcontenthasbeen
transferredtothecontentdestination,
removetheextensionsystemcontroller
inAXISBodyWornManagerbeforeyou
removeitfromthesystemphysically.
Thenyoucanremovethecamera.
CamerastatusisInsafemode.
Ifacameraisundockedforeightweeks,
forsecurityreasons,itenterssafemode.
SeeAllowcamerasbackintothesystem
Cameradoesn’tcharge.
Cameradoesn’tofoadles.
Thecameraisn’tdockedproperly,orthere
issomethingwrongwiththedocking
station.
Trythefollowinginthestatedorder:
1.Undockanddockthecamera
properly.
2.Cleantheconnectorson
thecameraandthepogo
pinsinthedockingbay.For
instructions,seeCleaningon
page9.
3.Dockthecamerainanother
dockingbay,whereother
camerasdon’thavethis
problem.Ifthecamerastarts
tochargeorofoadles,the
originaldockingbayisfaulty
andthedockingstation
shouldbereplaced.
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UsermanualVer.M1.7
AXISW102BodyWornCamera
Date:June2024
©AxisCommunicationsAB,2024
Partno.T10205586

Specifications

Axis 02785-051 Questions and Answers

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