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EN - 13
EN
Problem Possible causes Solution
Coffee does not come
out.
No water in the tank (11).
Buttons (20) and (21) ash.
Fill the tank (11).
The lter holes (13-14-15)
are blocked.
Clean the lter (13-14-15)
using the needle supplied
(19).
The tank (11) is not
inserted correctly.
Insert the tank (11) correctly
into its housing.
Lime scale build-up.
Perform a descaling cycle.
The coffee drips from
the lter holder (3) and
not from the nozzles.
The lter holder (3) is not
attached correctly or is
dirty.
Attach the lter holder (3)
and rotate it fully home.
Clean the lter holder (3).
The dispensing unit gasket
is worn.
Have it replaced at an
authorised After-sales Centre.
The nozzle holes are
blocked.
Clean the nozzle holes.
The lter has been
overlled.
Introduce the correct quantity
into the lter using the
measuring scoop supplied.
The lter holder (3) will
not attach to the coffee
machine.
The lter has been
overlled.
Use the measuring scoop
(12) supplied and use the
correct lter.
The coffee machine
does not work and all
the LEDS ash.
Possible fault. Unplug the coffee machine
and contact an Authorised
After-sales Centre.
The “crema” of the
coffee is light in colour
and comes out of the
nozzle quickly.
The ground coffee has not
been tamped sufciently.
Tamp the coffee harder.
There is insufcient ground
coffee.
Increase the amount.
The ground coffee is too
coarse.
Use only ground coffee for
espresso coffee machines.
Poor quality ground coffee. Change the type of ground
coffee.
What to do if...
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