Star Micronics SP742ME Ethernet LAN Impact Receipt Printer User Manual

DOT PRINTER

SP712 / 742 SERIES

Hardware Manual

Federal Communications Commission

Radio Frequency Interference

Statement

is device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is

subject to the following two conditions:

(1) is device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.

L'exploitation est autorisée aux deux conditions suivantes :

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible

d'en compromettre le fonctionnement.

FCC CAUTION

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.

For RF interference suppression, if a ferrite core is provided with this device, ax it to the interface cable.

NOTE:

is equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part

15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference when

the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful

interference in which case the user will be required to correct the interference at his own expense.

CAN ICES-3 (A) / NMB-3 (A)

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and

meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio

frequency (RF) Exposure rules. is equipment has very low levels of RF energy that it deemed to comply without

maximum permissive exposure evaluation(MPE). But it is desirable that it should be installed and operated keeping

the radiator at least 20cm or more away from person's body (excluding extremities: hands,wrists,feet and ankles).

Cet équipement est conforme aux limites d"exposition aux rayonnements énoncées pour un environnement non

contrôlé et respecte les règles les radioélectriques (RF) de la FCC lignes directrices d'exposition dans le Supplément

C à OET65 et d"exposition aux fréquences radioélectriques (RF) CNR-102 de l"IC. Cet équipement émet une

énergie RF très faible qui est considérée conforme sans évaluation de l"exposition maximale autorisée. Cependant,

cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et

le corps (à l"exception des extrémités : mains, poignets, pieds et chevilles).

Caution Symbol

This symbol is placed near the print head to indicate that it may be hot. Never touch the print head

immediately after the printer has been used. Let the print head cool for a few minutes before touch-

ing it.

This symbol is placed near the cutter (auto cutter or manual cutter tear bar).

 Nevertouchthecutterblade,asyoucouldinjureyourngers.

This symbol label or stamp is placed near the screws securing the case, which should not be opened

by individuals other than service personnel.

Individuals, other than service personnel, should not remove these screws.

High voltage areas in the case can be dangerous.

This symbol is placed near the peripheral drive connector.

Do not connect this to a telephone.

Trademark acknowledgments

SP700 : Star Micronics Co., Ltd.

Notice

forbidden.

 e contents of this manual are subject to change without notice.

 All eorts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However,

should any errors be detected, STAR would greatly appreciate being informed of them.

 e above notwithstanding, STAR can assume no responsibility for any errors in this manual.

 IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

 Android is a trademark of Google Inc.

 Windows is registered trademarks of Microso Corporation.

 e Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.

2007-2017 Star Micronics Co., Ltd..

TABLE OF CONTENTS

1. Unpacking and Installation ............................................................................................ 1

1-1. Unpacking .................................................................................................................................................1

1-2. Notes about Installation .......................................................................................................................... 1

1-3. Handling Care ..........................................................................................................................................2

1-4. Maintenance .............................................................................................................................................2

2. Parts Identication and Nomenclature ......................................................................... 3

3. Setup ............................................................................................................................... 4

3-1. Connecting the Cable to the PC ............................................................................................................4

3-2. Connecting the Cable to the Printer .....................................................................................................5

3-3. Connecting to a Peripheral Unit ............................................................................................................8

3-4. Connecting the Power Cord ...................................................................................................................9

3-5. Turning Power On .................................................................................................................................10

3-6. Installing the Cable ................................................................................................................................ 11

3-7. Switch Blind Installation ....................................................................................................................... 11

3-8. Bluetooth Settings

(For

Bluetooth Interface Models only

) ..............................................................12

4. Loading the Ribbon Cartridge and Paper.................................................................... 16

4-1. Loading the Ribbon Cartridge .............................................................................................................16

4-2. Loading the paper .................................................................................................................................. 17

4-3. Installing the Roll Paper Guide ............................................................................................................ 19

4-4. Setup Precautions ..................................................................................................................................20

5. Control Panel and Other Functions ............................................................................. 22

5-1. Control Panel..........................................................................................................................................22

5-2. Basic Indicators ......................................................................................................................................22

5-3. Errors ....................................................................................................................................................... 23

5-4. Adjustment Mode ..................................................................................................................................25

6. Preventing and Clearing Paper Jams ........................................................................... 31

6-1. Preventing Paper Jams ..........................................................................................................................31

6-2. Removing Paper Jam .............................................................................................................................31

6-3. Releasing a Locked Cutter (Auto Cutter Mode only) .......................................................................32

– 1 –

1. Unpacking and Installation

1-1. Unpacking

After unpacking the unit, check that all the necessary accessories are included in the package.

Printer

Switch blind

Power cord

Roll paper guide

Ribbon cartridge

Setup sheets

Note

1-2. Notes about Installation

1. Choose a rm, level surface where the printer will not be exposed to vibration.

2. Make sure that the printer is connected to a reliable power outlet. It should not be on the same electric circuit as

copiers, refrigerators, or other appliances that cause power spikes.

3. e power outlet you plan to connect to for power should be nearby and unobstructed.

4. Make sure that the printer is not exposed to direct sunlight.

5. Make sure that the printer is well away from heaters and other sources of extreme heat.

6. Do not locate the printer in a badly ventilated or dusty environment.

7. Make sure that the room where you are using the printer is not too humid.

8. is device employs a DC motor and switches that have an electrical contact point.

Avoid using the device in environments where silicon gas can become volatile.

9. Use the printer within the boundaries indicated in the environmental requirements. Even when the ambient

temperature and humidity are within the specications, avoid radical changes in environmental conditions. e

suitable operating temperature range is as follows:

Operating temperature: 0°C to 50°C

10. When disposing of the printer, obey local regulations.

Note: The ferrite core and fastener provided with your printer depend

onyourprinterconguration.

– 2 –

1-3. Handling Care

1. Be careful not to drop paper clips, pins or other foreign matter into the unit as these cause the printer to

malfunction.

2. Do not attempt to print when either paper or ribbon cartridge is not located in the printer, otherwise the print head

can be damaged.

3. Do not open the cover while printing.

4. Do not touch the print head immediately after printing as it gets very hot.

5. Use only roll paper that is not glued to the core.

6. When the paper end mark appears on the paper, replace the roll paper before it runs out.

1-4. Maintenance

Essentially, your printer is a robust piece of equipment, but should be treated with a modicum of care in order to avoid

malfunctions. For example:

1. Keep your printer in a “comfortable” environment. Roughly speaking, if you feel comfortable, then the

environment is suitable for your printer.

2. Do not subject the printer to physical shocks or excessive vibration.

3. Avoid over-dusty environments. Dust is the enemy of all precision mechanical devices.

4. To clean the exterior of the printer, use a cloth barely dampened with either water with a little detergent or a little

alcohol, but do not allow any liquid to fall inside the printer.

5. The interior of the printer may be cleaned with a small cleaner or a compressed-air aerosol (sold for this

purpose). When performing this operation, be sure not to bend or damage any cable connections or electronic

components.

– 3 –

2. Parts Identication and Nomenclature

Printer cover

Protects the printer from dust and reduces noise.

Do not open the cover while printing.

Control panel

Features one control switch and two indicators

to indicate printer status.

Interface connector

Connects the printer with host

computer.

Power switch

Turns printer power

on and o.

Peripheral unit drive circuit connector

Connects to peripheral units such as cash

drawers, etc.

Do not connect this to a telephone.

Power connector

For connection of the power cord.

– 4 –

3. Setup

3-1. Connecting the Cable to the PC

3-1-1. Parallel Interface Cable

Connect the parallel interface cable to a parallel port of your PC.

3-1-2. RC-232 Interface Cable

Connect the RC-232 interface cable to a RS-232 port of your PC.

3-1-3. USB Interface Cable

Connect the USB interface cable to a USB port of your PC.

3-1-4. Ethernet Interface cable

Connect the ethernet interface cable to a ethernet port of your PC.

– 5 –

3-2. Connecting the Cable to the Printer

Notethattheinterfacecableisnotprovided.Pleaseuseacablethatmeetsspecications.

CAUTION

Before connecting/disconnecting the interface cable, make sure that power to the printer and

all the devices connected to the printer is turned off. Also make sure the power cable plug is

disconnected from the AC outlet.

3-2-1. Parallel Interface Cable

(1) Make sure the printer is turn off.

(2) Affix the ferrite core onto the cable as shown in the

illustration.

(3) Pass the fastener through the ferrite core.

(4) Loop the fastener around the cable and lock it. Use scissors to

cut off any excess.

(5) Connect the interface cable to the connector on the rear panel

of the printer.

(6) Fasten the connector clasps.

Ferrite core

Interface cable

10 cm

(maximum)

Fastener

– 6 –

3-2-2. RS-232 Interface Cable

(1) Make sure the printer is turn off.

CAUTION

Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices

connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.

(2) Connect the interface cable to the connector on the rear panel of the printer.

(3) Tighten the connector screws.

3-2-3. USB Interface Cable

AfxtheferritecoreontotheUSBcableasshownintheillustrationbelowandmakesuretopassthecablethroughthe

cable support as shown in the illustration.

– 7 –

(1) Make sure the printer is turned off.

(2) Afxtheferritecoreontotheethernetcableasshownintheillustrationbelow.

(3) Pass the fastener through the ferrite core.

(4) Loop the fastener around the cable and lock it. Use scissors to cut off any excess.

Ethernet Interface Board

IFBD-HE06

Ethernet Interface Board

IFBD-HE08

3-2-4. Connecting Ethernet Cable

If a ferrite core is included, install the ferrite core onto the Ethernet cable according to the following procedure to

prevent electrical noise.

If a ferrite core is not included, perform steps (1) and (5) only.

Link disconnection detection feature

The Ethernet interface model is equipped with a link dis connection detection feature. If the printer is turned on when

an Ethernet cable is not connected to it, the POWER and ERROR lamps are simultaneously turned on and off at

2-second intervals to indicate the disconnection.

Be sure to connect the Ethernet cable from a PC or hub to the printer, and then turn the printer on.

(5) Connect the interface cable to the connector on the rear panel of the printer.

Ferrite core

Ethernet cable

1 cm

(maximum)

Fastener

– 8 –

3-3. Connecting to a Peripheral Unit

You can connect a peripheral unit to the printer using a modular plug. Note that this printer does not come with a modular

plug or wire, so it is up to you to obtain one that suits your needs.

Important!

Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off

before making connections.

(1) Connect the peripheral drive cable to the connector on the rear panel of the printer.

Important!

Do not connect a telephone line into the peripheral drive connector. Failure to observe this may result in dam-

age to the printer.

Also, for safety purposes, do not connect wiring to the external drive connector if there is a chance it may carry

peripheral voltage.

– 9 –

3-4. Connecting the Power Cord

Note: Before connecting/disconnecting the power cord, make sure that power to the printer and all the devices

connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC

outlet.

(1) Check the label on the back or bottom of the printer to make sure its voltage matches that of the AC outlet. Also

make sure the plug on the power cord matches the AC outlet.

(2) If the power cord is not attached to the printer, plug the appropriate end into the AC inlet on the back of the

printer.

(3) Plug the power cord into a properly grounded AC outlet.

Important!

If the voltage shown on the label on the of your printer does not match the voltage for your area, contact your

dealer immediately.

The power cord is designed for use with this printer only. Do not connect it to any other device.

– 10 –

3-5. Turning Power On

Make sure that the Power cord has been connected as described in "3-4. Connecting the Power Cord".

Turn ON the power switch located on the front of the printer.

The POWER lamp on the control panel will light up.

CAUTION

We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long

periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and

easy to access.

When an Switch blind is afxed to the printer above the power switch, the ON/OFF marks of the power switch

may be hidden. If this occurs, remove the power cord from the outlet to turn the printer OFF.

Power switch

– 11 –

3-6. Installing the Cable

Install the cable as shown in the diagram below.

3-7. Switch Blind Installation

It is not necessary to install the switch blind. Only install it if it is necessary for you. By installing the switch blind, the

following become possible.

• Preventing the power switch from being operated by mistake.

• Ensuring that other people can not easily operate the power switch.

Install the switch blind as shown in the diagram below.

The power switch can be turned ON ( | ) and OFF (O) by inserting a narrow instrument (ball pen etc) in the holes in the

switch blind.

Important!

We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long

periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and

easy to access.

– 12 –

PAIR

RST

PAIR

RST

PAIR button

PAIRRST

PAIR buttonRST button

LED

3-8. Bluetooth Settings

(For

Bluetooth Interface Models only

)

(2) After turning the printer's power switch on, press and hold the PAIR button on the rear interface of the printer for

5secondsormore,andthenreleaseit.TheLEDwillashgreen.

Pair the printer with the master device by following the procedure below.

Compatibility list: http://www.star-m.jp/prjump/000031.html

3-8-1. Pairing using SSP (Simple Secure Pairing) [Default]

(1) Working on the master device, tap [Settings] and set [Bluetooth] to ON.

LED

Indicates the status of the Bluetooth interface.

Green (on): Not connected.

 Green(ashing):Readytostartpairing.

Blue (on): Connected.

 Purple(ashing):AutoconnectionON.

iOS > < Android >

(3) Pairingwillbepossiblefor60secondsfromwhentheLEDbeginsashinggreen.Duringthistime,execute"Search

for devices" from the master device and tap the relevant device from the displayed list.

Device name: Star Micronics (default)

(4) InaniOSdevice,afterpairing,theLEDwillautomaticallybeginashingblue,andtheprinterwillbeautomatically

connected. In an Android device, the LED turns blue only while data is sent.

(5) Connect to the printer from the master device application and perform printing. If the printing is successful, the

pairing process has been completed.

Note: The printer performs various processes immediately after connecting to or disconnecting from a master

device.

Please wait approximately 0.1 seconds after connecting, and approximately 0.5 seconds after

disconnecting, before beginning communications with the printer. This wait will ensure that the next

action you perform is executed correctly.

– 13 –

3-8-2. Pairing using PIN code

Enter the following information in the master device if it does not support SSP, or when otherwise necessary.

PIN: 1234 (default)

Device name: Star Micronics (default)

It is recommended that you change the PIN code for greater security.

For details regard changing the PIN code, please see the “Software Manual -Star Bluetooth Utility- ”.

3-8-3. Auto Connection Function (iOS only)

Each time the wireless connection is disconnected while communicating with upper-level iOS devices including iPad

over Bluetooth, it is necessary to move back to the Bluetooth setting screen in the upper-level iOS device and tap the

desired printer name again to build a connection. is is an iOS specication.

In order to save this labor, this printer is equipped with the Auto Connection function that automatically requests a

connection from an upper-level iOS device that was connected to the printer last time.

You can also check the current ON/OFF setting by performing self-printing.

Caution: If "Auto Connection function" is set to ON when using devices other than iOS, a Bluetooth communi-

cation with the printer may fail. To use devices other than iOS, such as the Android/Windows devices,

make sure you turn o the "Auto Connection" function before using the printer.

For information on how to set up this function, see "3-8-4. Setting up Auto Connection".

Auto Connection ON Auto Connection OFF

Reconnecting without changing

the master device

After the printer is turned on, it

automatically connects to the last

master device that was connected.

After turning on the printer, tap

this printer's name on the Blue-

tooth settings screen on the mas-

ter device.

Changing the connected master

device

Disconnect the Bluetooth connec-

tion in such a way as to turn OFF

the power to the upper-level de-

vice automatically connected.

Then, establish a pairing with a

desired master device.

After turning on the printer, es-

tablish a pairing with a desired

master device.

Example (recommended) When connecting directly to the

printer from one master device.

When using the printer with mul-

tiple master devices.

– 14 –

< Current Setting >

Auto Connection : OFF

To enable this setting, turn

Printer Power OFF and turn ON.

PAIR

RST

PAIR

RST

RST button

3-8-4. Setting up Auto Connection

◆

Setting up from the Main Unit for the SP742

Note: e following procedure explains how to change the Auto Connection function setting from ON to OFF.

If you want to change it from OFF to ON, please follow the same procedure.

(1) When paper is loaded in the printer and it is turned on, the [POWER] LED(green) on the front of the

printer turns on.

(2) Ifyouholddownthe[RST]buttononthebackoftheprinterforatmorethanveseconds,initialoperationsare

performedinthesamewayaswhenthepoweristurnedon,andtheLEDsonthefrontoftheprinterash.Ifyou

pressthe[RST]buttonwhentheprinterisplacedupright,placeithorizontallyagainwhiletheLEDisashing.

(3) The following information is printed. After that, turn the printer off and then back on again to set "Auto

Connection" to OFF.

(4) To make sure "Auto Connection" is set to OFF correctly, perform self-printing as described in "5-4-1. Self

Printing Mode"

Setting from the Soware

After pairing your device and the SP700, change "Auto Connection" in the following application provided by our

company.



iOS: Download "Star Setting Utility" from the following Web site.

http://www.star-m.jp/prjump/000003.html



Android: Download "Star Setting Utility" from the following Web site.

http://www.star-m.jp/prjump/000004.html



Windows: Download "Star Bluetooth Utility" from the following Web site.

http://www.star-m.jp/prjump/000006.html

– 15 –

3-8-5. Resetting Bluetooth Settings

The PIN code, device name, and other settings can be reset by following the procedure given below.

(1) While inserting a thin object such as the tip of a pen and holding down the RST button on the rear of the printer, turn

on the printer's power switch. The POWER LED (green) and the ERROR LED (red) on the front of the printer start

ashing.

(2) Hold down the RST button for 4 seconds or more (note 1), and then release it.

PAIR

RST

PAIR

RST

RST button

Hold down for 4 seconds or more

(3) AfteryoureleasetheRSTbutton,iftheLEDstopsashingandthePOWERLEDremainslitgreenwithin12seconds,

initializationiscomplete.IftheLEDcontinuestoashforlongerthan12secondsafterreleasingtheRSTbutton,this

indicates that initialization was not successful. Turn off the printer's power and then try again from step 1.

(4) Turn off the printer's power switch and delete the pairing setup with the master device.

Note 1: In step 2, if you do not hold down the RST button for long enough, initialization will not complete correctly.

For F/W Ver2.0, Ver3.0a, and Ver3.0b interfaces

In step 2, you need to hold down the RST button for 8 seconds or more.

Also, aer nishing steps 1 to 3, to check that initialization was completed correctly, perform self-print-

ing. If the second sheet (*** Bluetooth Information ***) is not printed, initialization has not been com-

pleted correctly. If this happens, turn o the printer's power, and then try again from step 1.

(You can check the firmware version from the self-printing results. See "5-4. Adjustment Mode" for the

self-printing procedure.)

2: Do not turn o the printer during initialization; otherwise initialization will not complete correctly.

3: If initialization is not completed correctly, turn o the printer's power and then try again from step 1.

– 16 –

4. Loading the Ribbon Cartridge and Paper

Finger grip

4-1. Loading the Ribbon Cartridge

Turn off power to the printer.

 Openthefrontcoverbyholdingthengergripsonbothends

of the cover and lifting it up.

Important!

1. Do not touch the print head immediately after printing as

it can be extremely hot.

2. Do not touch the cutter blade.

· There is a cutter inside the paper outlet slot. Not only

should you not put your hand in the paper outlet slot

while printing is in progress, never put your hand into

the outlet even when printing is not in progress.

 Placetheribboncartridgeinthedirectionshowninthegure

and press it down to load it. If loading of the ribbon cartridge

is not satisfactory, press down the cartridge while rotating the

ribbon feed knob in the direction of the arrow.

Turn the ribbon feed knob of the ribbon cartridge in the

direction of the arrow to remove slack in the ribbon.

Close the front cover.

Note: Whenremovingtheribboncartridge,raisethenger

gripsasshowninthegure.

– 17 –

4-2. Loading the paper

Useapaperrollthatcomplieswiththeprinterspecications.

Open the printer cover by sliding the latch toward you.

Push down both sides of the printer cover to close.

Important!

1. Do not touch the print head immediately after printing as it can be extremely hot.

2. Do not touch the cutter blade.

· There is a cutter inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot

while printing is in progress, never put your hand into the outlet even when printing is not in progress.

While observing the direction of the roll, set the paper roll into the hollow, and pull on the leading edge of the

paper toward you.

Note: Make sure that the printer cover is securely closed.

– 18 –

Tear Bar Model:

Tear off the paper as shown.

Auto Cutter Model:

If the printer cover is closed after turning on the power, the cutter operates automatically and the front end of the

paper is cut.

Note: When the paper end mark appears on the paper, replace the roll paper before it runs out.

4-2-1. Compliant Paper Roll Specications

Paper type

Ordinary bond and carbonless copy paper

Paper width

76±0.5 mm (3.0 inches)/57.5±0.5 mm (2.25 inches)/69.5±0.5 mm (2.75 inches)

ickness

• Single

0.06 mm to 0.085 mm

• Copies

Original + 2 copies (Max. 0.2 mm)

Roll diameter

85mm (3.35 inches) max.

Core

12±1 mm (Inner dia.), 18±1 mm (Outer dia.)

Note 1: Do not glue or tape the paper roll and sha core together.

2: Do not fold the tail end of the paper.

– 19 –

4-3. Installing the Roll Paper Guide

When using paper roll with 57.5 mm or 69.5 mm width, install the attached roll paper guide in the groove in the printer.

The setting for memory switch 2-A and 2-B must be changed to change the print width.

When you change the effective print width (paper roll width), change the printer utility’s memory switch setting.

For details, see the printer utility help.

69.5 mm width

Roll paper guide

57.5 mm width

Roll paper guide

– 20 –

WARNING

P Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Immediately

unplug the equipment and contact your dealer for advice.

P Never attempt to repair this product yourself. Improper repair work can be dangerous.

P Neverdisassembleormodifythisproduct.Tamperingwiththisproductmayresultininjury,re,orelectric

shock.

P Do not touch the cutter blade.

- There is a cutter inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot

while printing is in progress, never put your hand into the outlet even when printing is not in progress.

- The printer cover can be opened when replacing the paper. However, since the cutter blade is on the inside

of the printer cover, be careful not to place your face or hands too close to the cutter blade.

P During and immediately after printing, the area around the print head is very hot. Do not touch it, as you could

be burned.

P Sinceworkingonthecuttermaybedangerous,besuretoturnofftheprinterrst.

4-4. Setup Precautions

CAUTION

P We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long

periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and

easy to access.

P If the voltage shown on the label on the of your printer does not match the voltage for your area, contact your

dealer immediately.

P Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off

before making connections.

P Do not connect a telephone line into the peripheral drive connector.

Failure to observe this may result in damage to the printer.

Also, for safety purposes, do not connect wiring to the external drive connector if there is a chance it may

carry peripheral voltage.

P Do not operate the cover open lever while pressing on the printer cover with your hand.

P Do not pull the cover open lever and open the printer cover when printing is in progress or when the auto

cutter is operating.

P Do not pull out paper while the printer cover is closed.

P If liquids, foreign objects (coins and paper clips), and so on enter the printer, turn off the printer, unplug it

from the AC outlet, and contact your dealer for advice. Continued use could cause a short circuit, which may

resultinreorelectricshock.

P Place the printer in a horizontal position when installing the paper, even if the model can be installed verti-

cally. If the paper is installed with the printer in a vertical position, the printer will be unstable and could fall,

which may result in injury.

– 21 –

CAUTION

Wireless Communication

P Do not use the device where using wireless devices is prohibited or may cause interference or danger.

P The radio waves generated by the device may interfere with the operation of electronic medical devices. If

you are using any electrical medical device, contact its manufacturer for the restrictions on the use of the

device.

P SecurityfunctionalityforBluetoothisinstalledinthisproduct.Congurethesecuritysettingsaccordingto

the manual (available on the Star Micronics website) to reduce the risk of security issues.

P This device supports Bluetooth.

 Sincethisfunctionalitymaybelimitedbylocalregulations,rstreviewtheradiolawsspecictothecountry

in which the product will be used.

P Below is a list of laws this device has been approved by. As Star Micronics is committed to constant innova-

tion, revisions may be made without an announcement. Access the Star Micronics website for the latest listing

of approvals.

P Please refer to Star Micronics website for the latest information and manuals.

– 22 –

5. Control Panel and Other Functions

5-1. Control Panel

FEED button

ERROR lamp (Red LED)

POWER lamp (Green LED)

Lights when the power is ON.

FEED button

Press the FEED button to feed roll paper.

ERROR lamp (Red LED)

Indicates various errors in combination with POWER lamp.

5-2. Basic Indicators

POWER lamp ERROR lamp Buzzer

Power On/Off On/Off — —

No Error On Off —

– 23 –

5-3. Errors

1) Recoverable error

Error Description POWER lamp ERROR lamp Buzzer

Recovery

Conditions

Paper end error On Flashes (On: 1

sec./Off: 1 sec.)

4 short beeps (0.13

sec.) repeated twice

Printer cover open

error

On On Beep *2

Front cover open

error

Flashes (On: 0.5

sec./Off: 0.5 sec.)

On Beep *3

Head high tempera-

ture detection

Flashes (On: 1 sec./

Off: 1 sec.)

Off None *4

Board high tem-

perature detection

Flashes (On: 2 sec./

Off: 2 sec.)

Off None *5

Cutter error (on

models with cutter)

On Flashes (On: 0.125

sec./Off: 0.125 sec.)

3 short beeps (0.13

sec. + 0.13 sec. +

0.5 sec.)

Mechanical error

(other than cutter

error)

On Flashes (On: 0.25

sec./Off: 0.25 sec.)

2 short beeps (0.13

sec. + 0.5 sec.)

Black mark detec-

tion error

On Flashes (On: 0.5

sec./Off: 0.5 sec.)

3 short beeps (0.13

sec. + 0.13 sec. +

0.13 sec.)

Link disconnection

detection (Physical

link disconnection)

Flashes at 2-second

intervals

Flashes at 2-second

intervals

— *9

Link disconnection

detection (IP ad-

dress lost)

Flashes at

0.125-second in-

tervals

Flashes at

0.125-second in-

tervals

— *10

*1 Automatically recovered by loading a new paper roll, then closing the printer cover.

*2 Automatically recovered by closing the printer cover.

*3 Automatically recovered by closing the front cover.

*4 Automatically the printer is recovered after the print head has cooled.

A print head temperature error is not abnormal.

*5 Automatically the printer is recovered after the board has cooled.

– 24 –

Automatically the printer is recovered if the cutter returns to the home position after turning the power OFF and

ON.

Restoration is also possible with the <DLE> <ENQ> n command when in the ESC/POS mode.

Note

1) If the cutter doesn’t return to the home position, or doesn’t perform the initial movement, it cannot be recov-

ered.

2) If the paper is jammed, turn the power OFF, clear the jammed paper, then turn the power ON.

3) When the error occurs:

STAR Mode: Non recoverable error

ESC/POS Mode: Recoverable error

*7 Turn the power OFF, clear the jammed paper or remedy another problem and then turn the power ON.

Automatically the printer is recovered if the carriage returns to the home position after turning the power OFF

and ON.

Restoration is also possible with the <DLE> <ENQ> n command when in the ESC/POS mode.

When the error occurs:

STAR Mode: Non recoverable error

ESC/POS Mode: Recoverable error

*8 For paper jam errors:

Clear the jammed paper and change the paper roll if necessary.

For incorrect paper format errors:

Change the paper roll and use a paper roll with the correct black mark.

Connect an Ethernet cable. For details, see section "3-2-4. Connecting Ethernet Cable"

　 ※

Ethernet interface model only

*10 Set the correct IP address and restart the printer.

※

Ethernet interface model only

2) Non recoverable error

Error Description POWER lamp ERROR lamp Buzzer

Flash memory write

error

Off Flashes (On: 1 sec./

Off: 1 sec.)

None

Thermistor failure

error

Off Flashes (On: 0.25 sec./

Off: 0.25 sec.)

2 short beeps (0.13 sec. + 0.5 sec.)

Power supply error Off Flashes (On: 2 sec./

Off: 2 sec.)

None

CPU error Off On One long beep (2 sec.)

RAM R/W error Off On None

Note

If a non-recoverable error occurs, turn the power OFF, wait at least 10 seconds, and turn the power back ON. If the

non-recoverable error continues to be indicated, consult a dealer for repairs.

– 25 –

5-4. Adjustment Mode

There are the following seven adjustment modes.

The device will enter the adjustment mode if your turn it on while pressing the FEED switch.

(1) The Self Printing Mode is entered by releasing the FEED switch after the buzzer sounds once. (Refer to Section

"5-4-1. Self Printing Mode".)