About this document
This manual is intended for administrators and users of AXIS M1033-W
Network Camera, and is applicable to firmware 5.40 and later. It
includes instructions for using and managing the product on your
network. Previous experience of networking will be of use when
using this product. Some knowledge of UNIX or Linux-based systems
may also be beneficial, for developing shell scripts and applications.
Laterversionsofthisdocumentwill be posted to the Axis website,
as required. See a lso the product’ s online help, available via the
web-based interface.
Liability
Every care has been taken in the preparation of this manual. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals w ithout prior notice . Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this docum e nt, including, but not limited to, the implied
warranties of merch a ntability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsib le for incidental or
consequential damages in connection with the furnishing, performance
or use of this mat eria l. Th is product is only to be used for its intended
purpose.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectu al property rights may inclu de one or mo re
of the patent s listed at http://www .axis.com/patent.htm and one or
more additional patents or pending pat ent applications in the US and
other countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.ap ple.com/apsl). The source code is available
from http://develo per.apple.co m/darwin/p rojects/bonjour/
Equipment Modifications
This equipment must be ins talled and used in strict accordance with the
instructions given in the user docum entation. This equipment contains
no user-serviceable co mponents. Unauthorized equipment changes or
modifications will invalidate all a pplicable regulatory certifications
and approvals.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Int ernet Explorer, Linux, Microso
ft,
Mozilla, Real, SMPTE, QuickTi me, UNIX, Windows, Windows Vis ta and
WWW are registered trademarks of the respective holders. Java and
all Java-based trademarks and logos are trademarks or registe
red
trademarks of Oracle and/or its a ffiliate s. UPnP
TM
is a ce r tification
mark of the UPnP
TM
Implementers Corporation.
WPA, WPA2 and Wi-Fi Pro tecte d Setup are marks of the Wi-Fi Alliance.
Electromagnetic Compatibility (EMC)
This equipment has been designed and tested to fulfill applicable
standards for:
• Radio frequency emission when installed according to the
instructions an d used in its intended environm ent.
• Immunity to electrical and electromag
netic phenomena when
installed according to the instruct ions and used in its intended
environment.
USA
This equipment h as been tes ted using a shielded network cable (STP)
and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed a nd used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interferenc e to radio or television reception, which
can be determined by turning the equipment o ff and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an ou tlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV techni ci an for help.
Canada
This Class B digital app aratus complies with Canad ia n ICES-003.
Europe
This digital equipment fulfills the requiremen ts for RF emission
according to the Cla ss B limit of EN 55022.
This product fulfills the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 61000-6-2 industrial environments.
This product fulfills the requirements for immunity according to
EN 55024 office an d commercial environments.
Australia/New Zealand
This digital equipment fulfills the requirements for RF emission
according to the Class B limit of AS/NZS CISPR 22.
Korea
이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사
용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다.
Japan
この装置は、クラスB 情報技術装置です。この装置は、家庭
環境で使用することを目 的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、 受信障
害を引き起こすことがあります。 取扱説明書に従って正し
い取り扱いをして下さい。
Radio Transmission Regulatory I
nformation
This equipment may generate or use radio frequency energy. The user
could lose the authority to op
erate this equ ipment if an un authorized
change or modification is made.
USA
This device complie
swithPart15oftheFCCRules.Operationissubject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including inter
ference that may cause undesirable operation.
This product complies with FCC radiation expos ure limits for an
uncontrolled environment. Avoid operating this product at a distance
less than
20 cm (7.9 in.) from the user.
Canada
This device complies with Industry Canada licence-exempt RSS
st
andard(s). O peration is subject to the following two conditions: (1)
this device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the devi ce.
This product complies with IC radiation exposure limits for an
uncontrolled environment. Avoid operating this product at a distance
less than 20 cm (7.9 in.) from the user.
Brazil
Este produto está homologado pela ANATEL, de acordo com os
procedimentos regulamentados pela Resolução 242/2000 e atende
aos requisitos técnicos aplicados.
Este equipamento opera em caráter secund ário , isto é, não t em direito
a proteção c ontra interferência prej udi cial, m esmo d e estações do
mesmo tipo, e não pod e causar interferência a sistem as operando em
caráter primário.
Para maiores informações, consulte o site da ANATEL www.anatel.gov.br
Europe
Hereby, A xis Communications AB declares that this product is
in compliance with the essential requ irements and other relev a nt
provisions of Directive 1999/5/EC.
A c op y of the original declaration of conformity may be obtained from
Axis Communic ations AB, Emdala v ägen 14, SE-223 69 Lund.
Australia/New Zealand
This digital equipment fulfills the requirement s of t he Radio
Communications Standard AS/NZS 4771.
Korea
제품 사양
주파수: 802.11b/g/n(HT20), 2412~2472 MHz
온도:0~+40°C
전원:DC5V,1.5A
적합성평가표시
적합성 평가를 받은 자의 상호: AXIS C OMM U NI CAT IONS AB.
기자재의 명칭 (모델명): 무선데이터통신시스템용 무선기기
(AXIS M1043-W, M1044-W)
제조연월: 별도 표시
제조자 / 제조국가:AXISCOMMUNICATIONSAB/Sweden
A/S 정보
Axis Communications AB 한국지사
주소: 서울특별시 금천구 가산동 685번지 가산 Digital Empire
1012호
TEL: 82-2-780- 96 36
FAX: 82-2-6280-9636
Japan
This product complies with Technical Regulation s Conf orm ity
Certification of Specified Radio Equipment.
Safety
This product complies with EN/IEC 60950-1, Safety of
Information
Technology Equipment.
The power supply used with this product shall fulfill the requirements
for Safety Extra Low Voltage (SELV ) and Limited Power Source (LPS)
according to EN/IEC/UL 60950-1.
Support
Should you require any technical assistance, please contact your Axis
reseller. If your que stio ns cannot be answered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid response. If you are connected to the Internet, you can:
• download user documentation and software updates
• find answers to resolved problems in the FAQ database. Search
by product, categ
ory, or phrase
• report problems to Axis support staff by logging in to your private
support area
• chat with Axi
s support staff (selected countries only)
• visit Axis Support at www.axis.com/techsup/
Learn More!
Visit A
xis learning center www.axis.com/academy for useful trainings,
webinars, tutorials and guides.
AXIS M1033-W Network Camera
Table of Contents
HardwareOverview .......................................... 6
Connectors .................................................... 6
LEDIndicators .................................................. 7
AccessingtheProduct ....................................... 9
AccessfromaBrowser ........................................... 9
AccessfromtheInternet .......................................... 10
SettheRootPassword ........................................... 10
TheLiveViewPage .............................................. 11
MediaStreams ............................................. 15
HowtoStreamH.264 ............................................ 15
MJPEG ........................................................ 15
AXISMediaControl(AMC) ........................................ 15
AlternativeMethodsofAccessingtheVideoStream .................... 16
AccessingAudioStreams ......................................... 17
SettingUptheProduct ...................................... 18
BasicSetup .................................................... 18
VideoandAudio ............................................ 19
VideoStream ................................................... 19
Stream Profiles ................................................. 20
CameraSettings ................................................ 21
ViewArea ..................................................... 21
Overlay ........................................................ 22
PrivacyMask ................................................... 23
AudioSettings .................................................. 23
AudioClips .................................................... 24
Live View Config ............................................ 25
PTZ ( Pan Tilt Zoom) ......................................... 28
PresetPositions ................................................. 28
GuardTour ..................................................... 28
Advanced ...................................................... 29
ControlQueue .................................................. 29
Detectors .................................................. 30
CameraTampering .............................................. 30
MotionDetection ............................................... 30
AudioDetection ................................................ 32
PIRSensor ..................................................... 32
Events .................................................... 33
SettingUpanActionRule ........................................ 34
Recipients ..................................................... 35
Schedules ...................................................... 35
Recurrences .................................................... 35
Recordings ................................................. 37
RecordingList .................................................. 37
ContinuousRecording ............................................ 37
SystemOptions ............................................. 39
Security ....................................................... 39
Date&Time .................................................... 41
Network ....................................................... 42
Storage ....................................................... 50
Ports&Devices ................................................. 50
Maintenance ................................................... 50
Support ....................................................... 51
Advanced ...................................................... 52
ResettoFactoryDefaultSettings ................................... 52
Troubleshooting ............................................ 53
CheckingtheFirmware ........................................... 53
UpgradingtheFirmware .......................................... 53
EmergencyRecoveryProcedure .................................... 53
Symptoms,PossibleCausesandRemedialActions ..................... 54
Technical Specifications ...................................... 58
Connectors .................................................... 60
4
AXIS M1033-W Network Camera
Hardware Overview
Hardware Overview
1
2
8
9
12
11
10
13
14
15
16
17
4
5
6
7
2
1
3
1
Status LED indicator
2
Focus ring
3
Lens
4
Microphone
5
Speaker
6
PIR sensor
7
Light (w h ite illumination LED)
8
Network co nnector (RJ-45)
9
Power connector
10
Lock ring
11
I/O terminal connector
12
Control button
13
WLAN pairing button
14
Power LED i ndicator
15
Network LED indicator
16
Wireless LED indicator
17
Part number (P/N) & Se
rial number (S/N)
The A xis product i
s equipped with a lens with manual focus. It is delivered with the lens prefocused and manual focusing is
usually not required.
Note
Only change the focus if required, for example if the image is blurry.
Connectors
For technical specifications, see
page 58
.
Network connector - RJ-45 Ethernet connector.
6
AXIS M1033-W Network Camera
Hardware Overview
NOTICE
Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded
network cable (STP) may be appropriate or req uired. A ny network c ables that are routed in outdoor environments or similar
shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded. See
Electromagnetic Compatibility (EMC)
for regulatory requirements.
Control button - The control button is u sed for:
• ConnectingtoanAXISVideoHostingSystemservice.See
page 42
. To connect, press and hold the button for about
1 second until the Status LED flashes gr een.
• ConnectingtoAXISInternetDynamicDNSService. See
page 43
. To connect, press and hold the button for
about 3 seconds.
• Resetting the product to factory default settings. See
page 52
.
WLAN pairing button - For connecting to an access point through push b utton configuration (PBC).
Power connector - Mini DC connector
I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notifications.
In addition to an auxiliary pow er and a GND pin, the I/O terminal connector provides the interface to:
• Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by
the VAPIX® Application Prog ramm ing Interface, output buttons on the Live View page or by an Action Rule. The
output will show as active (shown under System Options > Ports & Devices) if the alarm device is activated.
• Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for
example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and
the input becomes active (shown under System Options > Ports & Devices).
LED Indicators
LED
Color
Indication
Green
Steady for connection to a 100 MBit/s network. Flashes for network acti
vity.
Amber
Steady for connection to a 10 MBit/s network. Flashes for network activity.
Network
Unlit No network connection.
Green Steady green for no rmal operation.
Amber
Steady during startup and when restoring s ettings. Flashes while waiting to record an audio clip.
Status
Red
Flashes while recording audio. Slow flash for failed upgrade.
Green
Normal oper
ation.
Power
Amber
Flashes green/amber during firmware upgrade.
Unlit Wired mode.
Green Steady for connection to a wireless network. Flashes f or network activity.
Red
Steady for no wireless network connection. Flashes while scanning for w ireless networks.
Wireless
Amber
Steady during wire le ss network pai ring. Flashes for wireless network activity.
7
AXIS M1033-W Network Camera
Hardware Overview
Note
• The Network LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options >
Ports & Devices > LED. See the online help for more i n forma tion.
• The Status LED c an be configured to be unlit during normal operation. To configure, go to Setup > System Options >
Ports & Devices > LED. See the online help for more i n forma tion.
• The Status LED can be configured to flash while an event is active.
• The Status LED can be configured to flash for identifying the unit. Go to Setup > System Options > Maintenance .
8
AXIS M1033-W Network Camera
Accessing the Product
Accessing the Product
To install the Axis product, refer to the Installa tion Guide supplied with the pro duct.
The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,
Safari w ith Macintosh and Firefox with other operating systems. See
Technical Specifi cations, on page 58
.Toviewstreamingvideoin
Internet Explorer, allow installation of AXIS Med ia Control (AMC) w h e n prompted.
Note
• QuickTime
TM
is also supported for viewing H.264 streams and for audio.
• If your computer restricts the use of additional software components, the product can be configured to use a Java
applet for viewing Motion JPEG.
Access from a Browser
1. Start a browser (Internet Explorer, Firefox, Safari).
2. Enter the IP address or host name of the Axis prod uct in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.
If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to
discover and assign an IP address, refer to the Installation Guide.
3. Enter your user name and password. If this is the first time the product is accessed, the root passw ord must first be
configured; for instructions see
Set the Root Password, on page 10
.
4. The product’s Live View page appears in your browser.
Note
The controls and layout of the Live View page may have been customized to meet specific insta llation requirements and
user preferences. Consequently, som e of the examples and functions featured here may differ from those displaye d in
your own Live View page.
9
AXIS M1033-W Network Camera
Accessing the Product
Access from the Internet
Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NA
T-traversal feature, which
will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options >
Network > TCP/IP Ad vanced.
For m o re information, please see
NAT traversal (port mapping) for IPv4, on page 44
. See also AXIS Internet Dynamic DNS Service at
www.axiscam.net F or T echnical notes on this and other topics
, visit the Axis Support web at www.axis.com/techsup
Set the Root Password
To gain access to the Axis product, you must set t he pa ssword for the default administrator user root. This is done in the Configure
Root Password dialog, w hich appears when the product is accessed for the first t ime.
To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The
HTTPS certificate ensures encrypted exchange of information.
To set the password via a stand ard HTTP connection, enter it directly in the firs t dialog.
To set the p assword via an encrypted HTTPS connection, follow these steps:
1. Click Create self-signed certificate.
2. Provide the req uested information and click OK .Thecertificate is created and the password can now be set securely. All
traffic to and from the product is encrypted from this point on.
3. Enter a password and the n re -ente r to c onfirm the spelling. Click OK. The password has now been configured.
10
AXIS M1033-W Network Camera
Accessing the Product
Note
• The default a dministrator user name root is permanent and cannot be deleted.
• If the password for root is lost, the product mu st be reset to the factory default settings. See
Reset to F a cto ry Default
Settings, on page 52
.
Set P ower Line Frequency
Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config(see
page 52
)
or by resetting the product to factory default.
Select the power line freq uency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause
image flickeriftheproductisusedinfluorescent light environments.
When using 50 H z, the max imum frame rate is limited to 25 fps.
Note
Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually us ed; m ost other parts of
the world use 50 Hz. Local variations may apply, always check with the local authorities.
The Live V iew Page
The controls and layout of the Live View page may have been customized to meet specific installation requirements and user
preferences. Consequently, so
me of the examples and functions featured here may differ from those displayed in your own Live View
page. The following provides an overview of each available control.
Controls on the Live View Page
The Stream Profile drop-
down list allows you to select a customized or pre-programmed stream profile. Stream
profiles are configured under Video & Audio > Stream Profiles.See
Stream Profiles, on page 20
.
Click Pulse to activate the built-in light for a defined period of time, for example 20 seconds.
11
AXIS M1033-W Network Camera
Accessing the Product
Click the Active/Inactive buttons to manually turn the built-in light on a n d off.
Use the Slider to control the brightness of the built-in light, slide left to dim and slide right do to bri ghten.
Click Pulse to activate the output for a defined period of time, such as s w itching on an external light for 20 seconds.
Click the Active/Inactive buttons to manually start and stop a connected device — e.g. switch an external light
on and off.
The Manual Trigger button is used to trigger an action rule from the Live View page; see
page 12
. Enable this
button from Live View Config > Action Buttons.
Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your
computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
Enable this button from Live View Config > Action Buttons.
The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio
clip and click the Play button.
Manual Trigger
The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to
validate actions during product installation and confi guration.
To configure the m anual trigger:
1. Go to Setup > Events.
2. Click Add to add a new action r ule.
3. From the Trigger drop-down list, select Input Signal.
4. From the second drop-down list, select Manual Trigger.
5. Select the desir ed action and configure the other settings as required.
For more information about action rules, see
Events, on page 33
.
To show the manual trigger buttons in the Live View page:
1. Go to Setup > Live View Layout.
2. Under Action Buttons,selectShow manual trigger button.
AXIS Media Control viewer toolbar
The AXIS Media Control viewer toolbar is available in Internet Ex plorer only. See
AXIS Media Control (AMC), on page 15
for more
information. The too lbar d ispl ays the following butto ns:
12
AXIS M1033-W Network Camera
Accessing the Product
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the media stream.
The Snapshot button takes a s napshot of the video image. The location where the image is saved can be specified
in the AM C Control Panel.
Click the View Full Screen button and the video image will fill the entire screen. Press ESC (Escap e) on the computer
keyboard to cancel full screen view.
The Record button is used to record t he curr ent video stream. The location where the recording is saved can be speci fied
in the AM C Control Panel.
AMC Audio Controls
AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when
audio is enabled.
Speaker button — Click to turn the speakers on or off.
Microphone button – Click to mute or unmute the microphone. In
Simplex - speaker only mode
,theMicrophone and Talk
buttons must both be a ctive to send audio to the Axis product. Click either button to stop audio transmission.
Use the slider to control the volume of the speakers and the microphone.
Half-duplex mode
The Talk/Listen button is used to switch between sending and receiving audio. The button can be configured
from the A udio tab in the AMC Con trol panel:
• Push-To-Talk mode: Click and hold the button to talk/send. Release the button to listen.
• Toggle mode: Click once to switch be t we e n talking and listening.
Simplex – speaker only mode
To send audio, the Talk and Microphone buttons must both be active. Click either button to stop audio
transmission.
PTZ Controls
The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under
System Options > Security > Users.
Note
These controls are available if digital PTZ is enabled in the selecte d view area, se e
View Area, on page 21
.
Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the
mouse pointer.
Click the Center mode button and click in the image to center the camera view on that position. The center mode
button could also be used to zoom in on a specific area. Click in the image and drag to draw a rectangle surrounding
theareatobemagnifi ed. To zoom out, rotate the mouse wheel.
Click the Ctrl panel button to open the PTZ control panel w hich provides ad ditional PTZ controls.
User-defined buttons can also appear in the Control panel. See
Controls, on page 29
.
Select a PTZ preset position to steer the camera view to the saved positio n. See
Preset Positions,
on page 28
.
13
AXIS M1033-W Network Camera
Accessing the Product
Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click o n a position on the bar to steer the
camera view to that position.
Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.
The PTZ controls can be disabled under PTZ > Advanced > Controls,see
Controls, on page 29
.
14
AXIS M1033-W Network Camera
Media Streams
Media Streams
The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will
determine the type you use.
The Live View page in the product provides access to H.264 and Motion JPEG v ideo streams, audio s treams and to the list of available
stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page.
How to Stream H.264
The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams a t less than 1 Mbit/s.
Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your network. The available options in AXIS Media Control are:
Unicast RTP
This unicast method (RTP over UDP) is used
for live unicast video, especially when it is
important to always have an up-to-date video
stream, even if some images are dropped.
RTP over RTSP
This unicast method (RTP tunneled over RTSP)
is useful as it is relatively simple to configure
firewallstoallowRTSPtraffic.
RTP over RTSP over HTTP
This unicast method can be used to traverse
firewalls. Firewalls are comm only configured to
allow the HTTP protocol, thus allowing RTP to
be tunneled.
Unicasting is used for video-on-demand
transmission so that there is no video traffic
on the network until a client connects and
requests the stream.
Note that there are a maximum of 20
simultaneous unicast connections.
Multicast RTP
This method (RTP o ver UDP) should be used for live multicast video. The video stream is always
up-to-date, even if some images are dropped.
Multicasting provides the most efficient usage of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network router unless the
router is configured to allow this. It is not possible to multicast over the I nternet, for example.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20
simultaneous connections.
AXIS Media Control negotiates with the Axis product to d etermine the transport protocol to use. The order of priority, listed in the
AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
Note
H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlice nsed
copies of the client is prohibited. To
purchase additional licenses, contact your A xis reseller.
MJPEG
This format uses standard JPEG still images for the video stream. These images are then displayedandupdatedataratesufficient
to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of b andwidth, but provides excellent image qualityandaccesstoeveryimage
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS
Media Control in Internet Explorer in Windows.
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Internet Explorer in Windows is the recomme nded method of accessing live video from the Axis product.
15
AXIS M1033-W Network Camera
Media Streams
TheAMCControlPanelcanbeusedtoconfigure various video and audio settings. Please see the AXIS Media Control User’s
Manual for more information.
The AMC Co ntrol Pane l is automatically instal led on fi rst us e, after which it can be configured. Open the AMC Control Panel from:
• Windows Control Panel ( from the Start menu)
• Alternatively, right-click the video image in Inte rnet Explorer and c lick Settings.
Alternative Methods of Accessing t he Video Stream
You can also access video and images from the Axis product in the following ways:
• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection
to the browser and send s data as and when required, for as long as required.
• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths
can be used:
- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
• QuickTime
TM
. The following paths can b e used :
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
16
AXIS M1033-W Network Camera
Media Streams
Note
• <ip>= IP addess
• The Axis product supports QuickTim e 6.5.1 and later.
• QuickTime ad ds latency to the video stream.
• It may be possible to u se other players to view the H.264 stream using the paths above, although Axis does not guarantee
this.
Accessing Audio Streams
The Live View page provides acce ss to audio through AXIS Media Contro l; in addition au dio can b e accessed in the follow ing ways:
• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer
• Windows Media Player sup ports simplex audio. The following paths can be used:
- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp
- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp
- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
• QuickTime
TM
supports G.711 and AAC audio encoding. The following paths can be used:
- rtsp://<ip>/axis-media/media.amp
- rtsp://<ip>/axis-media/media.3gp
•TheJava applet supports simplex audio with G.711 encoding.
17
AXIS M1033-W Network Camera
Setting Up the Product
Setting Up the Product
The A xis p roduct can be configured by users with administrator or operator rig hts. To open the product’s Setup pages, click Setup in
the top right-hand corner of the Live View page.
• Administrators have unrestricted access to all settings.
• Operators have access to all settings except System Options
See also the online help
.
Basic Setup
Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:
1. Users. See
page 39
.
2. Wireless. See
page 45
.
3. TCP/IP. See
page 42
.
4. Date & T ime. See
page 41
.
5. Video Stream. See
page 19
.
6. Audio Settings. See
page 23
.
The Basic Setup menu can be disab led from System Options > Security > Users.
18
AXIS M1033-W Network Camera
Video and Audio
Video and Audio
The video and audio settings can be used to optimize video a nd audio quality. You can confi gure the following:
• Video stream settings. See
page 19
.
•Streamprofiles. See
page 20
.
• Camera settings. See
page 21
.
•Viewarea.See
page 21
.
• Overlay image. See
page 22
.
•Privacymask.See
page 23
.
• Audio settings. See
page 23
.
• Audio clips. Se e
page 24
.
Video Stream
You can define the following video stream settings from Video & Audio > Video Stream:
•Image.See
page 20
.
• H.264. See
page 20
.
Pixel Counter
The pixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a
requirement that the image is a certain size, for example in face recognition.
The pixel counter can be accessed from:
• Video & Audio > Video Stream.UnderPreview, click Open and select the Show pixel counter optio n to enable the
rectangle in the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width
and Height fields and click Apply.
19
AXIS M1033-W Network Camera
Video and Audio
• The Live View pa ge in Inter n et Explorer in Windows. Right-click in the image and select Pixel counter.Usethemouse
to move and resize the rectangle.
Image
The default image settings can be configured under Video & Audio > Video Stream.SelecttheImage tab.
The following settings are available:
• Resolution. Select the default resolution.
• Compression. The com pression level affects the image quality, band width and file size of saved images; the lower the
compression, the higher the image quality with hig h er bandwidth requirements and larger file sizes.
• Rotate image. If required, the image can b e rotated.
• Mirror. If required, the image can be mirrored.
• Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be li mited.
• Overlay settings.See
Overlay, on page 22
.
Click Save to apply t he new settings.
H.264
H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.
An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas
P-frames only contain the differences from previous frames.
The GOV length is the number of frames between two c onsecutive I-fram es. Increasing the GOV length may save considerably on
bandwidth requirements in some cases, but may also have an adverse affect on ima
ge quality.
ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR
). VBR adjusts the bit rate according to the image
complexity, using up more bandwidth for incre ased a ctivity in the ima ge, a nd le ss for lo we r ima ge a ctivity. CBR allows you to set a
fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increas e for increased
image activity, but in this case cannot, frame rate and image qua
lity are affected negatively. To partly compensate for this, it is
possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality a re equally
affected. You must save your settings before they can take effect.
The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay
Settings and enter the modifier #b in t
he field.
MJPEG
Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the
bandwidth and storag e used by the Motio n JPEG video stream in these situations. Setting the frame size to the Default setting
provides consiste
ntly good image quality at the expense of increased bandwidth and s torage usage in low light. Limiting the frame
size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,
the ma ximum f rame size should be set to an optimal value.
Stream Profiles
Astreamprofile is a set of pre-configured stream s ettings including resolution, compression, frame rate and overlay settings.
Stream profiles can be used:
• When setting up recording using action rules, see
Events, on page 33
.
• When setting up a continuous recording, see
Continuous Recording, on page 37
.
• In the Live View page — select the stream profile from the Stream profile drop-down list.
20
AXIS M1033-W Network Camera
Video and Audio
Four pre-programmed stream pro files are available for quick set up. Each pre-programmed p rofile ha s a descriptive name, indicating
its purpose. If required, the pre-programmed stream profiles c an b e modified and ne w customized stream profiles can be created.
To create a new profile or m odify an existing profile, go to Setup > Video & Audio > Stream Profiles.
To select a defa u lt stream profile for the Live View page, go to Setup > Live View Config.
Camera Settings
The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.
Image Appearance
Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a
black and white i mage.
The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.
Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise es pecially in l ow light
conditions. A lower setting reduces image noise, but the whole image will appear less sharp.
The Contrast change s the relative difference betwee n light and dark. It can be adjusted using the slidebar.
White Balance
White balance is used to make colors in the image appear the same regardless of the color temperature of the lig ht source. The Axis
product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light
source from the drop-down list. For a description of each available setting, see the online help
.
Exposure Settings
Configure the exposure settings to suit the image quality requirements in relation
to lighting, frame rate and bandwidth
considerations.
Exposure value - Click in the bar to fine-tune the e xpo sure.
Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in
the image to appear too dark.
Exposure priority - When Motion is prioritized, motion blur in the image is minimized. This can be useful for recognition of moving
objects such as people and vehicles. H
owever, prioritizing motion may cause an increase in image noise, especially in low light
situations. W hen Low noise is prioritized, image noise is minimized. The file size is reduced, which can be useful if storage space or
bandwidth is limited. However, prioritizing low noise may result in a v ery dark image, especially in low light s ituations .
View Area
A v iew area is a cropped par t of the full view. The view are a is treate d as a video source in Live View and has its own video
stream and PTZ
settings.
When sett
ing up a view area it is re commended that the video stream resolution is the same size as o r smaller than the vie w area
size. Setting the video stream resolution larger than the view area size implies digitally scale d up video after sensor capture,
requiring more bandwidth without adding image information.
To enable a view area, go to Video & Audio > Camera Settings and select Enable View Area.
To configure the view area:
1. Go to Video & Audio > View Area.
2. Select an Aspect ratio and a Video stream resolution.
21
AXIS M1033-W Network Camera
Video and Audio
3. Use the mouse to move and resize the view area.
4. Select Enable PTZ to enable digital PTZ for the view area.
5. Click Save to save the settings.
Note
The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specificpartofthe
full view.
Overlay
Overlays are used to provide extra information, for examp le for forensic video analy sis or during p roduct installation and
configuration. Overlays are superimposed over the video stream.
An overlay text can di splay the current date and time, or a text string. When u sing a text string, mod ifiers can be used to display
information such as the current bit rate or the current frame rate. For information about available modifiers, see
File Naming &
Date/Time Formats
in the online help .
To enable overlays:
1. Go to Video & Audio > Video Stream and select the Image tab.
2. To include an overlay image, select Include overlay image at the coordinates. The overlay image mu st first be uploaded to
the Axis product, see
Overlay Image
.
3. To include date and time, select Include date and Include time.
4. To include a text string, s elect Include text and enter the text in the field. Modifiers can be used, see
File Naming &
Date/Time Formats
in the online help .
5. Select the text color, the text background color and the position of the overlay.
6. Click Save .
Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See
Date & Time, on page 41
.
Overlay Image
An overlay image is a static image superimposed over the video stream. The image, for example company log o, is used to provide
extra information or to mask a part of the image.
Since i t is static, the position and size o f an over lay image will remain the same re gardless of resolution and digital Pan/Tilt
movements. To set up a dynamic mask, which will always mask a specified part of the monitored area, see
Privacy Mask
.
To use an overlay i m age , the image must fi rst be uploaded to the Axis product:
1. Go to Video & Audio > Overlay Ima ge.
2. Click Browse andbrowsetothefile.
3. Click Upload.
4. Select the image to use from the Use overlay image list.
5. Click Save .
To display the overlay image:
1. Go to Video & Audio > Video Stream and select the Image tab.
2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.
22
AXIS M1033-W Network Camera
Video and Audio
3. Click Save .
For information about supported image formats, see the online help
.
Privacy Mask
A privacy mask is an area of solid color that prohibits users f ro m viewing parts of the monitored area. Privacy masks canno t be
bypassed via the VAPIX® Application Programming Interface (API).
The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that a re currently configured in the Axis product and
indicates if the y are enabled.
You can add a new mask, re-size the mask with the mouse,chooseacolorforthemask,andgivethemaskaname.
For more information, see the online help
Important
Adding many privacy masks may affect the product’s performance.
Audio Settings
The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.
Audio Modes
The Axis product supports the following audio modes:
Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and r
eceive audio at the same time. There is no
echo cancellation; i f feedback loops appear, try moving the microphone or the speaker.
Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the
Live View page, use the Talk and Listen buttons, see
AMC A udio Controls, on page 13
.
Simplex — speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected
to the product. To transmit a udio using the Live View page, th
e Talk and Microphone buttons must both be active, see
AMC
Audio Controls, on page 13
.
Simplex — microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients.
To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.
Audio Input
Input sensitivity - Select the microphone sensitivity level (High/Low) depending on the sound level i n the monitored area. For
example, if the Axis product is installed in a noisy environment, try setting the input sensitivity to Low.
Input gain - Control the volume (dB Full Scale) of the audio input. If the sound is to o low, choose a higher dB, to amplify the
sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal level in dB
relativ
e to the full -scale input level.
• Green — the signal is at a good level.
• Yellow — the signal is becoming d istorted.
• Red — the signal is distorted.
Encoding - Select digital audio encoding format.
23
AXIS M1033-W Network Camera
Video and Audio
• AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec.
If achieving the best possible audio quality is a p riority, AAC is the recommended codec to use. An AAC license
is included in the Axis product.
• G711
• G726
Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but
also requires a greater bandwidth.
Bit rate - Set the required bit rate depending on the selected encoding. A higher bit rate wil l give better audio quality. A lower bit
rate may have latency or delay, but will require less bandwidth.
For more information about these settings, please see the online help
.
Audio Output
Configure the audio output settings under Video & Audio > Audio Settings.
Output gain - Control the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the
sound is to o high, choose a lower dB.
Audio C lips
An audio clip is a sound file that can be played when events occur or directly from the Live View page. The audio clip must first be
uploaded to the Axis prod uct or recorded by a microphone connected to the product.
To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips.Formo
re information see the online help
.
To configure the A xis product to play audio clips when an event occurs, an actio
n rule must be set up. For more information, see
Events, on page 33
.
Note
Audio clips cannot be used if the prod uct’s aud io functionality is e nabled. The audio functionality is enabled on the Audio
tab under Video & Audio > Video Stream.
24
AXIS M1033-W Network Camera
Live View Config
Live View Config
You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of
theLiveViewpage.
•StreamProfile. See
page 20
.
• Default Viewer for Browser. See
page 25
.
• Viewer Settings. See
page 26
.
• Action Buttons. These are the buttons described in
Controls on the Live View Page, on page 11
.
•UserDefined Links. See
page 26
.
• Light Buttons. See
page 26
.
• Output Buttons. See
page 27
.
Default Viewer for Browsers
From Live View Config > Default Viewer select the default method for viewing video images in your browser. The product attempts
to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and
selects the best available combination.
25
AXIS M1033-W Network Camera
Live View Config
Browser Viewer Description
AMC
Recommended viewer in Internet Explorer (H.264/Motion JPEG).
QuickTime
H.264.
Java applet
A slower imaging alternative to AMC (Motion JPEG). R equires one of the
following installed on the client:
• JVM (J2SE) 1.4.2 or higher.
• JRE (J2SE) 5.0 or higher.
Windows Internet Explorer
Still image Displays stil l images only. Click the Refresh button in your browser to view a
new image.
Server Push
Recommended viewer for other browsers (Motion JPEG) .
QuickTime
H.264.
Java applet
A slower imaging alter native to Server Push (Motion JPEG only).
Other browsers
Still image Displays stil l images only. Click the Refresh button in your browser to view a
new image.
For m ore i nformation, please see the online help .
Viewer Settings
To configu re options for the viewer, go to Live View Config > Viewer Settings.
•SelectShow viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video
image in your browser.
• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with A XIS Media
Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your
Axis reseller.
•SelectShow crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode.
•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ
control panel.
•SelectEnable recording button to enable recording from the Live View page. This button is available when using
the AMC viewer. The recordings are s aved to the location specified in the AMC Control Panel. See
AXIS Media Control
(AMC), on page 15
.
User Defined Links
To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL
to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or
activate external devices connected to the product, or they can link to a web p age . Cu stom links defined as cgi links will run the
script in the background, in a hidden frame. D efining the link as a web link will open the link in a new window.
Light Buttons
The built-in light on the AXIS product can be controlled dir ectly from the Live View pa ge by enabling the display of light buttons.
To display the lig ht buttons in the Live view Page, select the type of control from the drop-down list under Live View Config>
Light Buttons:
• Pulse activates the light for a defined period of time. The pulse time can be set as short as 1/100 second , and as long
as 60 seconds
• Active/Inactive displays two buttons (on/o ff).
• Slider controls the brightness of the buil t-in light, slide left to dim and slide right do to brighten.
26
AXIS M1033-W Network Camera
Live View Config
Output Buttons
External I/O d evices connected to the Axis product’s output ports can be controlled directly from the Live View page.
To display output buttons in the Live V iew page:
1. Go to Setup > Live View Config.
2. Under Output Buttons, select the type of control to use:
- Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60
seconds.
- Active/Inactive displays two buttons, one or each action.
To configuretheactiveandinactivestates,gotoSystem Options > Ports & Devices > I/O Ports and set the port’s Normal state.
For more information about I/O ports, see
I/O Ports, on page 50
.
27
AXIS M1033-W Network Camera
PTZ (Pan Tilt Zoom)
PTZ (Pan Tilt Zoom)
The PTZ menu is availabl e if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,
see
View Area, on page 21
.
Preset Positions
A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can
be accessed in several ways:
• By selecting the preset from the Preset positions drop-down list in the Live View Page.
• When setting up action rules. See
page 33
.
• When s etting up Guard Tour. See
page 28
.
To add a preset position:
1. Go to PTZ > Preset Positions.
2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.
3. Enter a descriptive nam e in the Current position fi eld.
The product can be configured to return to the Home position w hen the PTZ functionality has been inactive for a specified length
of time. Enter the length of time in the field and click Save. Set the time to zero to prevent the product from automatically
returning to the Home position.
To include the preset position name in the overlay text, go to Video & Audio,selectInclude overlay text and enter the modifier #P in
the field. For more information about modifiers, see
File Nami ng & Date/T
ime Formats
in the online help .
Guar
d Tour
A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for
configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.
Toaddaguardtour:
1. Go to PTZ>GuardTourand click Add.
28
AXIS M1033-W Network Camera
PTZ (Pan Tilt Zoom)
2. Enter a descriptive name.
3. Specify the pause length between runs.
4. Select an available pre se t position and cl ick Apply.
5. Specify the View Time in seconds or minutes.
6. Specify the View Order or select the Random view order option.
7. Click Save .
To mo dify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard T our L ist and click Modify/Remove.
For more information see the online help
.
Advanced
Controls
Panel Shortcut Command Buttons can be configured to provide direct access to comm an ds issued via the VA PIX® Application
Programming Interface. T he buttons will be displayed in the PTZ control panel, which is available in the Live View page through
the Ctrl panel button, see
page 13
.
Control Queue
The administrator can set up a queue for PTZ controllers from PTZ > Control Q ueue. Once set up, the PTZ Control Queue buttons
appear in the Live View page offering one viewer exclusive control for a limited period of time. Other users will be placed in queue.
A user who belongs to a group (see
Users, on page 39
) with a higher PTZ priority can go before other users in the q ueue and
take contr ol of the product. The order of priority is as follows:
1. Administrator — An administrator takes over PTZ control regardless of who is first in queue. The administrator will be
removed from the queue 6 0 seconds after the last PTZ control
command.
2. Event — The Axis product can be configuredtogotoapr
eset position when triggered by an alarm (see
Events, on page 33
).
The event will imme diate ly be placed firs t in the queue exce pt when an administrator is in control.
3. Operator — Same as administrator but w ith lower priority
4. Guard Tour — A guard tour (see
page 28
) has PTZ control for an indefinite period of time. It may be overridden by an
operator, event or administrator. The guard tour will resume when higher priority groups leave the queue.
5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ co ntrol before control is passed
on to the n ex
t viewer in queue.
Note
• The administrator can enable and disable PTZ controls for selected user s.
•Toid
entify different users in the viewe r group, cookies must be enabled on the client.
29
AXIS M1033-W Network Camera
Detectors
Detectors
Camera Tampering
Camera Tamper ing can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely
defocused. To send an alarm, for example an email, an action rule must be set up.
To configure tampering:
1. Go to Detectors > Camera Tampering.
2. Set the Minimum duration, that is, the time that must elapse befo re an alarm is genera ted. This ca n help prevent false
alarms for known conditions that affect the image.
3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed,
covered, or rende red severely out of focus.
4. Click Save .
To configure the product to send an alarm w hen tampering occurs:
1. Go to Events > Action Rules.
2. Click Add to set up a new action rule.
3. Enter a Name for the action r u le.
4. Under Condition,selectDetectors from the Trigger list.
5. Select Tampering from the list of detectors.
6. Optionally, select a schedule and set additional conditions.
7. Select the action. To send an email, select Send Notification a
nd select a Recipient from the list of defined recipients.
Note
The While the rule is active op tion under Duration cannot be used with camera tampering, since camera tampering does not
have a duration and once it has been triggered it will not automatically return to its untriggered state.
For more information on actions rules, see
Events, on page 33
.
Motion Detection
Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.
Motion detection is configured by d efining up to 10 Include and Exclude windows:
• Include windows —define areas where motion should be detected
• Exclude windows —define areas within an Include window that should be ignored (areas outside Include w indows
are automatical ly ignored).
For instructions, see
Set Up Motion Detection Windows, on page 31
.
To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See
Motion
Detection Parameters, on page 31
.
Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected.
Possible actions include uploading images and start recording. For more information, see
Setting U p an Action Rule, on page 34
.
30
AXIS M1033-W Network Camera
Detectors
Note
Using the motion detection feature may decrease the product’s ove ral l performance.
Set Up Motion Detection Windows
To set up a motion dete cti on Include Window, follow these instructions:
1. Go to Detectors > Motion Detection.
2. Select the Configure Included Windows option and cl ick New. Select the new window in the list of windows and enter
adescriptivename.
3. Adjust the size (drag the bottom right-hand corner) and the po sition (click on the text at the top and drag to the desired
position) of the window.
4. Adjust the Object Size, History and Sensitivity profile sliders (see
Motion Detection Parameters
for details). Any detected
motion within an active window is indicated by red peaks in the Activity window.
5. Click Save .
To exclude parts of the include window, select the Con
figure Excluded Windows and position the exclude window within the
include window.
To delete an include or exclude window, select the window in the list of windows and click Del.
Motion Detection Parameters
The parameters controlling motion detection are described in the tab le below:
Parameter
Object Size
History
Sensitivity
Description
Object size relative to window
size.
Object memory length.
Difference in lumi nance
between background and
object.
High level (100%)
Only very large objects trigger
motion detection.
An object that appears in
the window
triggers motion
detection for a long time
before it is considered as
non-mo
ving.
Ordinary colored objects on
ordinary backgrounds trigger
motion detection.
Medium level (50%)
A large difference in luminance
is required to trigge r motion
detection.
31
AXIS M1033-W Network Camera
Detectors
Low level (0%)
Even very small objects trigger
motion detection.
An object that appears in
the window triggers motion
detection only for a very short
time before it is considered as
non-moving.
Only very bright objects on
a dark background trigger
motion detection.
Recommended values
5–15% 60–90% 75–95%
Default values
15% 90% 90%
Note
• To trigger on small objects or movements, use several small motion detection windows rather than one large window
and select a low object size.
• To avoid triggering on small objects, s elect a high object size.
• If no objects should app ear in the Include Window, select a high history level. This w ill cause motion detection to
trigger a s long as the object is present in the window.
• To only detect flashing l ight, select a low sensitivity. In other cases high sensitivity is recommende d.
Audio Detection
The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold
value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
1. Go to Detectors > Audio Detection.
2. Set the audio alarm level and click Save.
3. Go to Events > Action Rules and set up an action rule, see
Setting Up an Action Rule, on pa
ge 34
.
Detected audio is indicated by colored peaks in the Activity indi cator. An e v e
nt is triggered when detected audio rises above or falls
below the threshold value, which is represented by the bar.
PIR Sensor
The PIR (Passive Infrared) se nsor detects motion by mea suri ng changes in infrared light. The sensor can for example be used in
low-light environments wh ere video motion detection (s ee
page 30
) is not reliable.
To adjust the sensitivity of the PIR sens or, an action rule that activates the built-in light w h en the PIR sensor detects motion is useful:
1. Go to Events > Action Rules and click Add.
2. Select Detectors from the Trigger list and then select PIR.
3. Select Activate Light as the action.
4. Click OK to save the rule.
5. Go to Detectors > PIR Sensor.
6. Make sure there is movement in front of the camera and adjust the Sensitivity until the light is activated.
7. When satisfied, click Save.
By setting up action rules, the Axis product can be configured to, for example, record video when the PIR sensor detects motion.
If the camera is used in a low -light environment, an action rule that turns on the built-in light can improve image quality of
the recorded video.
For more information on action rules, see
Events, on page 33
.
32
AXIS M1033-W Network Camera
Events
Events
The Axis product can be configured to p e rform actions when different events occur, for example, start a recording when motion is
detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.
Available Action Rule triggers and conditions include:
• Detectors
- Audio Detection — trigger the rule when audio is detected, see
Audio Detection, on page 32
.
- Motion Detection — trigger the rule when motion is detected, see
Motion Detection, on page 30
.
- PIR — trigger the rule when the PIR sensor detects motion, see
PIR Sensor, on page 32
.
- Tampering — tr igge r t he rule when tampering is detected, see
Camera Tampering, on page 30
.
• Hardware
- Network — trigger the rule if n etwork conne ction is lost or restored.
• Input Signal
- Digital Input Port — trigger the rule when a n I/O port receives a signal fro m a connected device, see
I/O
Ports, on page 50
.
- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see
Controls on the
Live View Page, on page 11
. This can for example be used to validate a ctions during product installation
and configuration.
• PTZ
- Moving — trigger the rule when the camera view moves due to a PTZ op
eration. This can for example b e used
as an additional condition to prevent an action rule triggered by motion detection to record video while the
camera view moves due to a P TZ operation.
- Preset Reached —triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused
with the Send Images action to upload images from
the preset position.
• Storage
- Available — trigger the r
ule when the storage device is unmounted or removed. This can for example be
used to send maintenance notifications.
- Full — trigge r the rule wh e n the storage device is full. U nder normal operation, the oldest recordings will be
overwritten to prevent the storage device from becoming full.
- Locked —triggertheruleifthestoragedeviceislocked(writeprotected).
• System
- System Initializing — trigger the rule when the product is being started. This can for example be used to send a
notification when the product restarts.
• Time
- Recurrence — trigger the rule periodically, see
Recurrences, on page 35
. This can for example be used to
upload an image every 5 minutes.
- Use Schedule — t r igge r the rule according to the selected schedule, see
Schedules, on page 35
.
Available actions include:
• Activate Light — turn the built-in light on or off.
33
AXIS M1033-W Network Camera
Events
• Output Port — activate an I/O port to control an external device.
• Play Audio Clip —see
Audio Clips, on page 24
.
• PTZ Control
- Preset Position — go to a preset position.
- Guard Tour — s tart a guard tour, see
Guard Tour, on page 28
.
• Record Video — record video to a selected storage.
• Send Images —sendimagestoarecipient.
• Send Notifications —sendanotification message to a recipient.
• Status LED — flash the LED indicator. This can for example be used to validate triggers such as motion detection during
product installation and configuration.
Setting Up an Action Rule
An action rule defines the conditions that must be met for the p roduct to perfo rm an action, f or example record video or send email
notifications. If multiple conditions are defined, all must be met to trigger the action.
The following example describes how to set up an action rule to record video to a network share if there is mo vement in the
camera’s field of view.
Set up mo tion detection and add a network share:
1. Go to Detectors > Motion Detection and configure a motion detection window, see
page 31
2. Go to System Options > Storage and set up the network share, see
page 50
.
Set up the action rule:
1. Go to Events > Action Rules and click Add.
2. Select Enable rule and e nter a descriptive name for the rule.
3. Select Detectors from the Trigger drop-down list.
4. Select Motion Detection from the drop-down list. Select the motion detection window to use.
5. Optionally, select a Schedule and Additional conditions,seebelow.
6. Under Actions, select Record Video from the Type drop-down list.
7. Select a Stream profile and configure the Duration settings as described below.
8. Select Network Share from the Storage drop-down list.
To add additional cr iteria, select the Additional conditions option and add additional triggers. To prevent an action from being
triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger
should be ignored b efore the action rule can be activated again.
The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time
and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered
again during the post-trigger time, the recording time will be extended with another post-trigger time period.
For more information, see the online help
.
34
AXIS M1033-W Network Camera
Events
Recipients
Recipients receive media files and notification message s. The following r ecipi ents are avail able :
Recipient Use with action
Email
Send Images
Send Notification
FTP
Send Images
HTTP
Send Images
Send Notification
Network Share Send Images
TCP Send Notification
Note
A network share can also be used as a storage device for recorded video. Go to System Options > Storage to configure
a network share before setting up a continuous recordingoranactionruletorecordvideo. See
Storage, on page 50
for more information about sto rage devices.
To add a recipient:
1. Go to Events > Recipients and click Add.
2. Enter a descriptive name.
3. Select a recipient Type.
4. Enter the information needed for the recipient type.
5. Click Test to test the connection to the recipient.
6. Click OK.
Schedules
Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detecte d outside
office hours. Use one of the predefined schedules or create a new schedule as described below.
To create a new schedule:
1. Go to Events > Schedules and click Add.
2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.
3. Click OK.
To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.
Recurrences
Recurrences are us ed to trigger A ction Rules repeatedly, for example every 5 minutes or every hour.
To set u p a recurrence :
1. Go to Events > Recurrences and click Add.
2. Enter a descriptive name and re curre nce p atter n .
35
AXIS M1033-W Network Camera
Events
3. Click OK.
To use the recurrence in an Action Rule, first select Time fr om the Trigger drop-down list in the A c tion Rule Setup page and
then select the recurrence from the second drop-down list.
To modify or remove recurrences, select the r ecurr ence in the Recurrences List an d c lick Modify or Remove.
36
AXIS M1033-W Network Camera
Recordings
Recordings
TheAxisproductcanbeconfigured to record video continuously or according to an action rule:
• To start a continuous recording, see
page 37
.
• To set up action rules, see
page 34
.
• To access recordings, see
Recording List, on page 37
.
•Toconfigure camera controlle d storage, see
Storage, on page 50
.
Recording List
Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and tim e, duration and the
event that triggere d the recording.
To play or d ownload a recording , follow these steps:
1. Go to Recordings > List.
2. Use the filter to narrow the list of recordings. Enter the desired filter criteria and click Filter. Some filters may take
a long tim e to complete.
3. Select the recording.
4. Click Play to play the recording, or click Download to download the recording.
Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded file is a zip file
containing a minimum of three files, of which the Matroska (mkv) fi les are the actual recordings. The recordings are time-stamped
with the date and time they were downloaded (that is, not the date the
recordings were made).
Note
To play recordings in Windows Media Player, A XIS Matroska File Splitte r must be installed. AXIS Matroska File Splitter
can be downloaded from www.axis.com/techsup/software
For detailed recording and video information, select a recor ding and click Properties.
To remove a recor ding, select the recording and click Remove.
Continuous Recording
The Axis product can be con fi gured to continuously save video to a storage device. See
Storage, on page 50
for more information
about storage devices. To prevent the d isk from becoming full, it is recommended to configure the disk to automatically remove
old recordings.
To start a continuous recording, follo w these steps:
1. Go to Recordings > Continuous.
2. Select Enabled.
3. Select type of storage device from the Disk list.
4. Select a Stream profile to use for continuous recordings.
5. Click Save to save and start the recording.
37
AXIS M1033-W Network Camera
Recordings
Note
If a new stream profile is selected while a recording is ong oing, the recording w ill be stopped and saved in the recording list
and a new recording with the new stream profile will s t art. All previous continuous recordings will remain in the recording
list until they are removed manua lly or through automatic removal of old recordings.
38
AXIS M1033-W Network Camera
System Options
System Options
Security
Users
User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can
set up other users by giving them user names and passwords. It is also po ssible to allow anonymous viewer login, which means
that anybody may a ccess the Live View page.
The use r list displays authorized users and user groups (access l eve ls):
Viewer - Access to the Live View page
Operator - Access to the Live View page and to all settings except System Options
Administrator - Unrestricted access to all settings; can add, modify and remove other users.
Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there
are viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and be configuredtousethisfunctionality.
Under User Settings, select the Enable anonymous v iewer login option to allow anonymous users access to the Live View page.
Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.
Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be
made before using the Axis product.
ONVIF
ONVIF (Open Network Vi deo Interface Forum) is a global interface standard that makes it easier for end u sers, integrators, consu ltants,
and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between
different vendor pro ducts, increased flexibility, red
uced cost and future-proof systems.
By creating a user you automaticall
y enable ONVIF communication. Use the user name and password with all ONVIF communication
with the product. For more information see www.onvif.org
IP Address Filter
IP address filtering is ena bled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are
allowed or denied acces
s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
The administr
ator can add up to 256 IP address entries to the list (a single entry can conta in multiple IP addresses).
HTTPS
The Axis product supports encrypted browsing using HTTPS. This is con figured on the System Options > Security > HTTPS page.
A self-signed cer tificate can be used until a Certificate Authority-issued certificate has been obtained. Click Create self-signed
certificate to ins tall a self-signed certificate. Although self-signed certificates are free and offer some protection, true security is only
implemented after the installation of a signed certificate issu ed by a Certificate Authority.
To obtain a signed certificate from an issuing Certificate Author ity, click Create Certificate Request. When the signed certificate
is returned, click Install signed certificate to import the certificate. The properties of any certificate request currently resident in
the pro duct or installed can be viewed by clicking Properties.
To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.
For more information, see the online help
.
39
AXIS M1033-W Network Camera
System Options
IEEE 802.1X
IEEE 802.1X is a standard for port-based Network Admissio n Control providing secure authentication of wired and wireless network
devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).
To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a
third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft
Internet Authentication Service.
In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital
certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by an
Certification Authority (CA). You need:
•aCAcertificate to validate the identity of the authentication server
• a CA-signed client certificate and a private key to authenticate the network device.
To allow the netwo rk device to access a n etwork protected by IEEE 802.1X:
1. Obtain a CA certificate, a client certificate and a client private key (contact your network administrator).
2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certificate, the client certificate and the
client private key.
3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.
4. Check the box to enable IEEE 802.1X and click Save.
Certificates
CA Certificate The CA certificate is used to validate the identity of the authentication server. Enter the path to
the certificate directly, or locate the file using the Browse button. Then click U
pload.Toremove
acertificate , click Remove.
Client certificate
Client private key
The clie nt certificate and private key are used to authenticate the network device. They can be
uploaded as separate files or in one combined file (e.g. a PFX file or a PEM file). Use the Client
private k ey field if uploading one combined file . For each file, enter the path to the file, or locate the
fi
le using the Browse button. Then click Upload.Toremoveafile, c lick Remove.
Settings
EAPOL version
SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.
EAP identity
Enter the user identity (maximum 16 characters) associated with your certificate.
Private key password
Enter the password (maximum
16 characters) for the private key.
Enable IEEE 802.1X
Check the box to enable the IEEE 802.1X protocol.
Certificates
Certificates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HT TPS), n etwork
protection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of certificates
can be
used with the Axis product:
S
erver/Client certificates - to authenticate the Axis product
CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is
connected to an IEEE 802.1X protected network.
Note
Installed certificates, except preinstalled CA certifi cates, will be deleted if the product is reset to factory default. Preinstalled
CA certificates that have been deleted will be reinstalled.
40
AXIS M1033-W Network Camera
System Options
A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA). A s elf-signed certificate offe rs limited
protection and can be used before a CA-issued certificate has been obtained.
To install a self-signed certificate:
1. Go to System Options > Security > Certificates.
2. Click Create self-signed certificate a n d provide the requeste d information.
To create and install a CA-signed certificate:
1. Create a self-signed certificate as described above.
2. Go to System Options > Security > Certificates.
3. Click Create certificate signing request and provide the requested information.
4. Copy the PEM-formatted request and send to the CA of your choice.
5. When the signed certificate is returned , click Install certificate and upload the certificate.
Server/Client certifi cates can be installe d as Certificate from signing request or as Certificate and private key.SelectCertificate
and private key if the private key is to be upload as a separate file or if the certificate is in PKCS#12 for mat.
The A xis product is shipped with several preinstalled CA certificates. If required, additional CA certificates can be installed:
1. Go to System Options > Security > Certificates
2. Click Install certificate and upload the certificate.
Audio Support
Select Enable audio support to allow clie nts to retrieve audio streams from the Axis product. For information on how to configure
audio settings, see
Audio Settings, on page 23
.
Note
Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.
Date & Time
The Axis product’s date and time settings are configured under System Options > Date & Time.
Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see
below).
To change the date and time settings, select the preferred Time mode under New Server Tim e :
• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and
time are set once and will not be updated automatically.
• Synchronize w ith NTP Server obtains date a nd time from an NTP server. With this option, date and time settings are
updated continuously. For information on NTP settings, see
NTP Configuration, on page 43
.
If using a host name for the NTP server, a DNS server must be confi gured. See
DNS Configuration, on page 43
.
• Set manually allows you to manually set date and time.
If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving
time changes.
The Date & Time Format Used in Images is the date and time form at displayed as a text overlay in the video stream. Use the
predefined formats or see
File Naming & Date/Time Formats
in the online help for information on how to create custom date and
time formats. To include date and time in the overlay text, go to Video & Audio and selec t Include date and Include time.
41
AXIS M1033-W Network Camera
System Options
Network
Basic TCP/IP Settings
The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version
must always be enabled.
Network Interface Mode
The network interface to the AXIS product can be wired or wireless. Different settings can be used for each network interface, but
only one can be used at a time. In Auto mode the product will use a wireless network unless a network cable is connected, in which
case it will use the wired netwo rk. In Wired mode the product will require a netwo rk cable to connect to the network.
IPv4 Address Configuration
By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are
configured under System Options > Network > TCP/IP > Basic.
DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of
IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is
then possible to access the Axis p roduct by name (host name).
If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility t o search the network for connected Axis products, or reset
the product to the factory default settings (see
page 52
) and then perform the installation again.
To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.
IPv6 Address Con figuration
If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.
To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.
ARP/Ping
The IP address can be set using ARP and Ping . For instructions, see the product’s
Installation Guide.
ARP/Ping is enabled by default. To disable, uncheck t
he box under System Options > Network > TCP/IP > Basic.
The ARP/Ping service is a u tomatically disable
d two minutes after the product is started, or as soon as an IP address is set. To reset the
IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.
Pinging the product is still possible when this service is disabled.
AXIS Video Hosting System (AVHS)
AVHS used in conjunction
with an AVHS service, provides easy and secure Interne t access to live and recorded video accessible from
any location. For more information and help to find a local AVHS Service Provider go to w ww.axis.com/hosting
AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic.
One-click enabled - Press the product’s control button (see
Hardware Overview, on page 6
) to connect to an AVHS service over the
Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not
register
ed within 24 hours from when the button is pressed , the product will disconnect from the AVHS service.
Alwa
ys - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will
stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the
one-click insta llation.
42
AXIS M1033-W Network Camera
System Options
AXIS Internet Dynamic DNS Service
AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.ne t
To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under
Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently
registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.
Advanced TCP/IP Settings
DNS Configuration
DNS (Domain Name Service) provides the translation of host nam es to IP a ddresses. The DNS settings are configured under System
Options > Network > TCP/IP > Advanced.
Select Obtain DNS server address v ia DHCP to use the DNS settings provided by the DHCP server.
To make manual settings, select Use the following DNS server address and specify the following:
Domain name - Enter the domain(s) to search for the host name used by the Axis product. Mu ltiple domains can be separated by
semicolons. The host name is always the firstpartofafullyqualified domain name, for example, myserver is the host name in the
fully qualified domain name myserver.mycompany.com where mycompany.com is the domain n ame .
Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS se rvers. The secondary DNS server is
optional and will be used if the primary is unavailable.
NTP Configuration
NTP (Network Time Pr otocol) is used to synchronize the clock times of devices i n a network. The NTP settings are configured under
System Options > Network > TCP/IP > Advanced.
Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.
To m ake manual settings, select Use the following NTP server address and enter the host name or IP a ddress of the NTP server.
Host Name Configuration
The Ax is product can be accessed using a host name instead of an IP address. The host name is u sua lly the same as the assigned DNS
name. The host name is configured under System Options > Network > TCP/IP > Advanced.
Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running o n IPv4.
Select Use the host name to set the host name manually.
Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.
For more information, s
eetheonlinehelp
.
Link-Local IPv4 Address
Link-Local Address is enabled by default and a ssigns the Axis product an additional IP address which can be used to access
the p roduct fr
om other hosts on the same segment on the local network. The product can have a Link-Local IP and a static
or DHCP-supplied IP ad d re ss at the sa m e time.
This function can be disabled under System Options > Network > TCP/IP > Advanced.
HTTP
T
he HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the
default setting, which is 80, any port in the range 1024–65535 can be used.
43
AXIS M1033-W Network Camera
System Options
HTTPS
The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > A dvanced . In addition to
the default setting, which is 443, any port in the range 1024–65535 can be used.
To enable HTTPS, go to System Options > Security > HTTPS. For more information, see
page 39
.
NAT traversal (port mapping) for IPv4
A network router allows de vices on a private network (LAN) to share a single connection to the Internet. This is do n e by forwarding
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increas ed
since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).
Use NAT traversal when the Axis product is loca ted on an intrane t (LAN) and you wish to make it available from the other
(WAN) side of a N AT route r. With NAT traversal properly con figured, all HTTP traffic to an external HTTP port in the NAT router
isforwardedtotheproduct.
NAT traversal is configured under System Options > Network > TCP/IP > A dvanced.
Note
• For NAT traversal to work, this must be supported by the router. The router must also support UPnP
TM
.
• The router has many diffe re nt names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “B roa dband
sharing device” or “Home firewall” but the essential purpose of the device is the same.
Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your netwo rk, using UPnP
TM
.
Note that UP nP
TM
must be enabled in the product (see System Options > N etwork > UPnP).
Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address f or the router in
the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is
found, the default router is selected .
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is
entered here, a port number is automatically selected when NAT trave rsal is enabled.
Note
• A n alte rna tive HTTP port can be used or be active even if NAT traversal is disabled . This is useful if your NAT router doe s
not support UPnP and you need to manually configure port forwarding in the NAT router.
• If you attempt to manually enter a port that is already in use , a nother available port is automatically selected.
• W hen the port is selected automatically it is displayed in this field. To change this, enter a new port num ber and click Save.
FTP
The FTP server running in the Axis product enables upload of new firmware, user applications, etc. The FTP server can be disabled
under System Options > Network > TCP/IP > Advanced.
Note
This FTP serve r has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.
RTSP
The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be
changed under System Options > Network > TCP/IP > Advanced. The d efault port is 554.
Note
H.264 vide o streams will not be ava ilable if the RTSP se rver is disabled.
44
AXIS M1033-W Network Camera
System Options
Wireless
Wireless Network Status
To vie w a list of availa ble wireless networks, go to System Options > Network > Wireless. The status of wireless networks list is the
result of a network scan an d provides the followi n g information:
• SSID is the name of a wireless network (or ad-hoc network).
• Mode shows the type of network, which can be Master (an access point) or Ad-Hoc.
• Security shows the type of security the network uses.
• Channel shows the wireless channel currently in use.
• Signal strength shows the quality, the strength, of the signal.
• Bit rate shows the current bit rate in Mbit/s. This can only be shown for the access point currently in use.
Click Refresh to perform a new scan.
Access points with a disabled SSID Broadcast will not appear unless the Axis product is associated with it. Once the wireless
connection is established, the network the Axis product is currently linked to is shown in blue. A network using unsupported
security is shown in gre y.
Wireless Settings
Important
• To establish and mainta in communication, all wirele ss settings must be exactly the same in the Axis prod uct as in the
access po int or ad-hoc network.
•Alwaysconfigure or change the wireless settings in the A xis product first, before changing the settings in the wireless
access point.
• Keys, pa ssphrases and certificates that are used for security must be entered manually. Contact your Network
Administrator for the requirements for the selected access point or ad-hoc network.
The wireless settings control how the Axis product interacts with the wireless network. Apart from identifying the wireless network, it
is also possible to enable wireless encr yption.
Select Enable congestion control to secure the wireless connection between the Axis product and access point in congested
environments, for example where there are m
any available networks and where many devices are using the same access point.
Congestion control uses a Request To S
end/Clear To Send (RTS/CTS) handshake to reserve access to the wireless m edia before
transmitting a packet. Using the handshake decreases throughput since it adds an overhead. In some situations, however, the
overhead of the RTS/CTS handshake is lower than the overhead caused by collisions on the wire les s media. Con gestion control is
disabled by default.
Select Enable WLAN p
airing button to allow the wireless Axis product to connect to an access point by pushing a button on both of
the devices within a 120 second tim e window. During this time the devices will automatically discover each other and agree on a
configuration.
Make sure the access point also has push b utton configuration (PBC) enabled and that the Axis p roduct is not connected to the wired
network. A
fter a successful pairing any WLAN settings set by the user in the Axis product are overwritten. The WLAN pairing button
is enabled by default; desel ect this option to prevent unauthorized WLAN p airing.
SSID is the name of the selected wireless network, which must be ex actly the same as the name in the wire les s a cces s poi nt. If the
field is left blank the A xis product will not c onnect to any wireless network.
Note
SSID is sometimes written as E SSID.
45
AXIS M1033-W Network Camera
System Options
Select the network Security method. All settings must match the settings in the access point. The following security methods are
supported, where WP A
TM
-/WPA2
TM
-Enterprise is more secure than WPA-/WPA2-PSK, which in turn is more secure than WEP:
• WPA-/WPA2–PSK. See
page 46
.
•WPA-/WPA-Enterprise.See
page 46
.
• WEP (not recommended). See
page 47
.
• No security (not recommended). See
page 47
.
If applicable, select the Network type .SelectMaster to access the network via an access point or Ad-hoc to access any other
wireless device and create a local network.
Ad-hoc mode allows users to form a wireless LAN without connection through an access point. The Axis product can, for example,
connect point-to-point to an existing ad-hoc network, or if there is none, create one itself. Ad-hoc connection may be useful in
certain installations and for troubleshooting but is not the recommended method. The ad-hoc option is only available when
supported by the selected security method.
WPA
TM
-/WPA2
TM
-PSK
The security method WPA-/WPA2–PSK is designed for small networks and does not require an authentication server. The Axis
product uses a PSK (Pre-Shared Key) to authenticate with the access point. The key can be entered either as manual hex — a 64
hexdecimal number (0–9, A-F) — or a passphrase using 8–63 ASCII characters. The longer the passphrase, the more secure is the key.
To config ure the wireless settings using the WPA-/WPA2–PSK security method:
1. Enter the required Passphrase for the access point.
2. Click Save .
WPA
TM
-/WPA-Enterprise
The security method WPA-/WPA-Enterprise is designed for large networks and requires an authentication server. The network is
protected by E APOL (Extensible Authentication Protocol Over Lan).
Select the WPA-Enterprise type being used by the access point:
• EAP-TLS. See
page 46
.
• EAP-PEAP/MSCHAPv2. See
page 47
.
EAP-TLS
The authentication protocol EAP-TLS (Extensible Authe ntication Protocol - Transport Layer Security) allows the client and server to
authenticate each other using digital certificates provided by a Certification Authority. To gain access to the protected network, the
Axis product prese
nts i ts certificate to the network access point. Access is granted if the certificate is approved.
Important
To ensure successful certificate validation, time synchronization should be performed on all clients and servers prior to
configuration.
To configure the wireless setting s using the WPA
TM
-/WPA-Enterprise security method and EAP-TLS:
1. Enter the user Identity associated with your certificate.
2. Enter the Private key password foryouruseridentity.
3. Select the EAPOL version (1 or 2) as used in the access point.
4. Click Save .
46
AXIS M1033-W Network Camera
System Options
For more information on certificates for wireless networks, see
Certificates, on page 48
.
EAP-PEAP/MSCHAPv2
The authentication protocol EAP-PEAP/MSCHAPv2 (Extensible Authentication Proto col - Protected Extensible Authentication
Protocol/Microsoft Challenge Handshake Authentication Protocol) allows the client to authenticate the network using a digital
certificate provided by a Certification Authority. The network authenticates the client using an identity and a password. To gain
access to the protected network, the Axis product presents its identity and password to the network access point. If these credentials
are approved, the access point allows access on a preconfigured port.
Important
To ensure successful certificate validation, time synchronization should be performed on all clients and servers prior to
configuration.
To configure the wireless settings using the WPA
TM
-/WPA-Enterprise security method and EAP-PEAP/MSCHAPv2:
1. Enter the user Identity associated with your certificate.
2. Enter the Password foryouruseridentity.
3. Select the P EAP Version (0 or 1) as used in the a ccess point.
4. Select the PEAP Label that the access point uses when using PEAP version 1. Select 1 to use client EAP encryption; select
2 to use client PEAP encryption.
5. Select the EAPOL version (1 or 2) as used in the access point.
6. Click Save .
For more information on certificates for wireless networks, see
Certificates, on page 48
.
WEP
The security method WEP (Wired Equiva lent P rivacy) can be used to help secu
re a wireless network. However, WEP has some flaws,
which makes it more vulnerable to attacks and WPA
TM
-WPA-Enterprise or WPA-/WPA2
TM
–PSK a better choice.
To configure the wireless settings using the WEP security method:
1. Select the network type being used by the access point, Master or Ad-Hoc.
2. Select the Authentication type, Open or Shared Key depending on the method used by the access point. Not all access
points have this option, in which case they probably use open system, also sometimes called SSID Authentication.
3. Select the Key length, 64 bit or 128 bit used for the wireless encryption.
4. Select the Key t ype, depending on the key type used by the access point and enter the key in the corresponding key fields.
Manual allows you to manually enter the hex key. ASCII requires the string to be exactly five characters for 64–bit WEP and
13 characte
rs for 128–bit WEP. The Passphrase can contain up to 31 characters. In 64–bit WEP the passphrase generates
four different keys. For 128–bit WEP, only one key is generated, which then is replicated for all four keys.
The Active transmit key selects which of the four keys the Axis product uses when transmitting information.
5. Click Save .
No Security
The No security option provides no prote ction against attacks. It is not a recommended method and should only be used during
short periods and exceptional cases.
To configure the wireless settings with no security:
47
AXIS M1033-W Network Camera
System Options
1. Select the network type being used by the access point, Master or Ad-Hoc.
2. Click Save .
Certificates
Wireless network certificates are used to authenticate devices on a wire les s network. Wireless networks using the
WPA
TM
-/WPA-Enterprise security method ar e pro tected by EAPOL (Extensible Authentication Protocol Over Lan), which is part of the
IEEE 802.1X standard. The client and server authenticate each other using digital certificates provided by a Certificate Authority. To
gain access to the protected wireless network, the Axis product presents its certificate to the network switch. If the certificate is
approved, the switch allows acces s.
You may need to contact your n etwork administrator f or information on certificates, user IDs and passwords
CA certificate - Created by the Certification Authority for the purpose of validating itself and is used by the Axis product for
checking the server’s identity.
Client certificate/Client private key - Used for the Axis product to a uthenticate itself using a client certificate and a private key.
To upload a CA certificate:
1. Enter the path to the certificate directly or click Browse to locate the file .
2. Click Upload.
To upload a client certificate/client private key:
1. Use the Client private key field if uploading one combined file . For each fi le, enter the path to the file or click Browse to
locate the file.
2. Click Upload.
To remove a CA certificate/Client certificate/Client private key, click Remo ve.
Note
Installed certificates will be deleted if the product is reset to factory default.
For more information about IEEE 802.1X, see
IEEE 802.1X, on page 40
.
SOCKS
SOCKS is a netwo rking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a fire wall, and
notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
SOCKS is configured under System Options > Network > SOCKS. For more information, see the online help
.
QoS (Quality of Service)
QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network
prioriti
zes network traffic and provides a greater network reliabi lity by controlling the amount of bandwidth an application may use.
The Q
oS settings are configured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the
Axis product can mark the following types of traffic: live vide o, live audio, event/alar m traffic and management traffic.
Note
Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is us ed.
48
AXIS M1033-W Network Camera
System Options
SMTP (email)
To send email messages from the Axis prod uct via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This
is done under System Options > Network > SMTP (email).
Enter the host names o r IP addresses and port numbers for the primary and secondary mail servers in the fields provided. A From
email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter
the necessa ry information.
SNMP
The Simple Network Management Protocol (SNMP) allows remote manag ement of network devices. An SNMP community is the
group of devices and management s tation running SNMP. Community names are used to identify groups.
The Axis product can be configured to support SNMP on the System Options > Network > SNMP page.
Depending on the level of security required, select the version on SNMP to use.
SNMP v1/v2 provides the lowest level of security. The community name can be specified as a password for read or read/write
access to all supported SNMP devices. The default password for the Read community is public and the default password for the
Write community is write.
Note
If HTTPS is enabled, SNMP v1 and SNMP v2c should be disab led.
Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status
changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that
should receive the message.
The following trap s are available:
•Coldstart
•Warmstart
•Linkup
• Authentication failed
SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.
To use SNMP v3, HTTPS must be enabled, see
HTTPS, on page 39
. To enable S NMP v3, check the box and provide the initial user
password.
Note
The initial passwo rd can o nly be set once. If the password is lost, the Axis product must be reset to factory default, see
Reset to Factory Default Settings, on page 52
.
UPnP
TM
The Axis product includes support for UPnP
TM
.UPnP
TM
is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
UPnP
TM
can b e disa bled under System Options > N etwork > UPnP
TM
.
R
TP/H.264
The RTP port range and multicast settings a re configured under System Options > Network > RTP.
The RTP port range defi nes the range of ports from which the video/audio ports are automatically selected. For multicast streams,
only certain IP addresses and port numbers should be used.
49
AXIS M1033-W Network Camera
System Options
Select Always Multicast V ideo and/or Always Multicast Audio to start multicast streami ng without opening an RTSP sess ion.
Bonjour
The A xis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.
Bonjour can be disabled under System Options > Network > Bonjour.
Storage
Network Share
Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common
Internet File System) and use them for storage of recordings.
To add a network share:
1. Go to System Options > Storage.
2. Click Network Share.
3. Enter the IP address, DNS or Bonjour name to the host s erver in the Host field.
4. Enter the name of the share in the Share fiel d.
5. If required, select The share requires login and enter the user name and password.
6. Click Connect.
To clear all recordings and data from the Axis product’s folder on the d es ignated share, click Clear under Storage Tools.
To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings
older than and select the number of days or w eeks.
To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.
Ports & Devices
I/O Ports
The Axis prod uct provides one input port and one output port for connection of external devices. For information on how to connect
external devices, see
Connectors, on page 6
.
The I/O ports are configured under System Options > Ports & Devices > I/O Ports. The ports can be given descriptive names and their
Normal states can be configured as Open circuit or Grounded circuit.
Port Status
The lis t on the System Options > Ports & D evices > Port S tatus page shows the status of the product’s input and output ports.
Maintenance
The Axis product provides several maintenance functions. These are available under System Options > Maintenance.
Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current
settings.
Click Restore to reset most settings to the factory default values. The fo llowing settings are not affected:
50
AXIS M1033-W Network Camera
System Options
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subn et mask
•thesystemtime
• the IEEE 802.1X settings
• the wireless settings
Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see
Reset to Factory Default Settings, on page 52
.
To identify the product or test the Status LED, click Fla sh LED under Identify and specify the duration in seconds, minutes or hours.
This can be useful for identifying the product among other prod ucts installed in the same locati on.
For information about firmware upgrade, see
Upgrading the Firmware, on page 5 3
.
Support
Support Overview
The System Options > Support > Support Overview page provides information on troubleshooting a nd contact information,
should you require technical assistance.
See also
Troubleshooting, on page 53
.
System Overview
To get an overview of the Axis prod uct’s status and settings, go to System Options > Support > System Overview. Information that
can be found here includes firmware version, IP ad dre ss, ne
twork and security settings, event s ettings, image settings and recent log
items. Many of the captions are links to the proper Setup page.
Logs & Reports
The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, pleas
e provide a valid Server Report with your query.
System Log - Provides info
rmation about system events.
Access Log - Lists al
l failed attempts to access the product. The Access Log can also be configured to list all connections to the
product (see below).
Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included
in the Server Report.
Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List - Lists all clients that are currently accessing media streams.
Crash Report - Ge ne rate s an archive with debugging informat ion. The report takes several minutes to generate.
The log levels for the System Log a nd the Access Log are set under System Options > Support > Logs & Reports > Configuration.
The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info). If required, a different log
level can be used when sending emails.
51
AXIS M1033-W Network Camera
System Options
Advanced
Scripting
Scripting allows experi ence d users to customize and use their own scr ipts.
NOTICE
Improper use may cause unexpected behavio r and loss of contact with the Axis product.
Axis strongly recomm ends that you do not use this function unless y ou understand the consequences. Axis Support does not provide
assistance for proble m s with customized scripts.
To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup file before
customizing the scripts. If a script causes problems , reset the product to its factory default settings, see
page 52
.
For m ore information, see www.axis.com/developer
File Upload
Files, fo r example web pages and images, can be u ploaded to the Axis product and used as custom settings. To upload a file, go
to System Options > Advanced > File Upload.
Uploaded files are a cces se d through http://<ip address>/local/<user>/<file name> where <user> is the
selected user group (viewer, operator or administrator) for the uploaded file.
Plain Config
Plain Con fig is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this
page. Help is available from the standard help pages.
To open Plain Config, go to System Options > Advanced > Plain Config.
Reset to Factory Default Settings
This will reset all parameters, including the IP address, to the factory de fault settings:
1. Disconnect power from the product.
2. Press and hold the Control button and reconnect power (see
Hardware Overview, on page 6
).
3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber.
4. Release the Control button. The pro cess is complete after about 1 minute (when the Status indicator turns green). The
product has been reset to the factory d efault settings. The d efault IP address is 192.168.0.90
5. Re-assign the IP address.
It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.
52
AXIS M1033-W Network Camera
Troubleshooting
Troubleshooting
Checking the Firmware
Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmware vers ion. The latest v er sion may contain a correction that fixes your particular problem. The
current firmware version in t he Axis product is display ed in the page Setup > Basic Setup and in Setup > About.
Upgrading the Firmware
When you upgrade the product with the latest firmware fr om Axis website, the product re ceives the latest functionality available.
Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.
To upgrade, fo llow these instructions:
1. Save the firm ware file to your computer. The latest version of the firmware is availa ble free of charge from Axis website
at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the products web pages.
3. Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.
After starting the upgrade process, a lways wait at least 5–10 minutes before restarting the p roduct, e ven if you suspect the
upgrade has failed.
AXIS Camera Management can be used for multiple upgrades . See www.axis.com for more information.
Note
• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.
•Preconfigured and customized settings are saved when the firmware is upgrad ed
(providing the features are available in
the new firmware) although this is not guaranteed by Axis Communicatio ns AB.
Emergency R ecovery Procedure
If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status
indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.
1. In UNIX/Linux, type the following from the command line:
arp -s <IP address> <serial number> temp
ping -s 408 <IP address>
53
AXIS M1033-W Network Camera
Troubleshooting
In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as
an administrator):
arp -s <IP address> <serial number>
ping -l 408 -t <IP address>
2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.
3. Open a browser and type in the product’s IP address. In the page that appears, u se the Browse button to select the upgrade
file to use. Then click Load to restart the upgrade process.
4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status
indicator.
5. Reinstall the product, referring to the Installation Guide.
If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/
Note
The emergency recovery procedure only w orks on the wired interface.
Symptoms, Possible Causes and Rem edial Actions
Problems setting the IP address
When using ARP/Ping
Try the ins t alla tion again. The IP address must be set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for
detailed instructions.
The product is located on a
different subnet
If the IP address intended for the product and the IP address of the computer used to access the
product are located on different subnets, you will not be able to set the IP address. Contact your
network administrator to obtain an IP address.
The IP addre ss is being use d
by another device
Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product:
•Ifyoureceive:Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by anot
her device on the network.
Obtain a new IP address from the network administr ator and re insta ll the product.
•Ifyoureceive:Request timed out, this means that the IP address is available for
use with the Axis product. Check all c
abling and reinstall the product.
Possible IP address conflict
with another device on the
same subnet.
The static IP address in the Axis product is used before the D HCP server sets a dynamic address.
This means that if the same default static IP addressisalsousedbyanotherdevice,theremay
be problems accessing th
eproduct.
The product cannot be accessed from a browser
Cannot log in
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to log in. You may need to manually typ e http or https in the browser’s address field.
If the password for root is lost, the product m ust be reset to the factory default settings. See
Reset to Factory Default Settings, on page 52
.
54
AXIS M1033-W Network Camera
Troubleshooting
The IP address has been
changed by DHCP
If the product and the cl ient are on the same ne tw ork, run AXIS IP Utility to locate the product.
Identify the product using its model or serial number.
Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP
address again, using AXIS IP Utility or A RP/ Ping (se e the Installation Guide). Open the Setup pages
and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product
now has a fixed IP address that will not change.
Certificate error when using
IEEE 802.1X
For authentication to work properly, the date and time settings in the Axis product should be
synchronized with an NTP server. See
Date & Time, on page 41
.
The product is accessible locally but not externally
Router configuration To configure your router to allow incoming data traffic to the Axis product, e nable the NA T-traversal
feature which will attempt to automatically configure the router to allow access to the Axis
product, see
NAT traversal (port mapp ing) for IPv4, on page 44
. The router must support UPnP
TM
.
Firewall protection
Check the Internet fi rewall with your network administrator.
Default routers required
Check if you need to configure the router settings.
Problems with the H.264 format
No H.264 displayed in the
client
Check that the relevant H.264 connection methods and correct interface a re enabled in the AMC
Control Panel (strea ming tab). See
AXIS Media Control (AMC), on page 15
.
In the AM C Control Panel, select the H.264 tab and click Set to default H.264 decoder.
Check that R TSP is enabled under System Options > Network > TCP/IP > Advanced.
No multicas t H.264
displayed in the client
Check with your network administrator that the multicast addresses used by the Axis product
arevalidforyournetwork.
Check with your network administrator to see if there is a fi rewall preventing viewing.
Multicast H.264 only
accessible by local clients
Check if your router supp orts multicasting, or if the router s et
tings between the client and the
product need to be configured. The TTL (Time To Live) value may need to be increased.
Poor rendering of H.264
images
Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to enable
Advanced Video Rendering from
the Video tab in the AMC Control Panel.
Ensure that your graphic
s card is using the latest driver. The latest drivers can usually be
downloaded from the manufacturer’s website.
Color saturation is different
in H.264 and Mo
tion JPEG
Modify the settings for your graphics adapter. Refer to the adapter’s d ocumentation for more
information.
Lower frame rate than
expected
Reduce the number of applications running on the client computer.
Limit the numb er of simultaneous viewers.
Check with the network administrator that the re is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only
key frames.
Lower the image resolution.
Why do I not get maximum
frames per second?
See
Performance Considerations, on page 61
.
Image degeneration
Decrease the GOV length. Go to Video & Audio > Video Stream and select the H.264 tab
to modify the GOV length.
55
AXIS M1033-W Network Camera
Troubleshooting
Status and Network indicator LEDs a re flashing red rapidly
Hardware failure
Contact your Axis reseller.
Status indicator LED is flashing red and the product is inaccessible
A firmware upgrade has
been interrupted or the
firmware has otherw ise been
damaged
See
Emergency Recovery Procedure, on page 53
.
No images displayed on web page
Problems with AXIS M edia
Control (
Internet Explorer
only
)
To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX
controls. Also, make sure that AXIS Media Control is installed on your computer.
Installation o f additional
ActiveX component
restricted or prohibited
Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go
to Setup > Live View Config and select Java applet under Default viewer.
Video and image problems, general
Image too dark or too light
Check the video stream and camera settings under Setup > Video & Audio > Video Stream and
Setup > Video & Audio > Camera Settings.
Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering
the frame rate or the upload period.
Slow image update Configuring pre-buffers, motion detection , high-resolution images or high frame rates will affect
the performance of the Axis produ ct.
Poor performance Poor performance may be caused by heavy network traffic, multiple use rs accessing the product,
low performance clients, use of features such as motion detection, event handling or uploaded
applications.
Poor quality snapshot images
Screen incorrectly
configured on your computer
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
Overlay image is not displayed
Incorrect size or location of
overlay image
The overlay image may have been positione d incorrectly or may be too large. See
Overlay Image
Settings
in the online help for more information.
Privacy mask is not displayed
Incorrect size or location of
privacy mask
The privacy mask may have been positioned incorrectly or may be too large.
Browser freezes
Firefox can sometimes
freeze on a slow computer
Lower the image resolution
Problems uploading files
Limited space There is only limited space available for the upload of your own files. Delete existing files to free
up space.
56
AXIS M1033-W Network Camera
Troubleshooting
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the image. This means that if there are
sudden chang es in t he lighting, motion detection may trigger mi sta kenly. Lower the sensitivity
setting to avoid p roblems with luminance.
No audio
Incorrect s etup
Check t he sound card in the computer. Ensure that mute is not selected and that the volume
settings are correct.
No audio or very poor audio
quality
Check that Enable audio support is selected under Setup > System Options > Security > Audio
Support.
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio
Settings.
Poor audio quality
CPU overloaded
Reduce the number of listeners and viewers. Decrease image resolution and compression.
Unsynchronized audio and
video
Synchronize the product’s date and timesettingswithanNTPserver. GotoSetup > System
Options > Date & Time.
Distorted audio
Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio
Settings.
Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or
use half-duplex mode instead.
PIR Sensor sensitivity
The PIR sensor rarely trigger s
or not a t all
Since IR light is blocked by glass, the PIR senso r will not work if the product is placed behind
a window or similar.
57
AXIS M1033-W Network Camera
Technical Specifications
Technical Specifications
Function/group
Item
Specifications
Model
AXIS M1033-W
Image sensor
1/4" Progressive scan RGB CMOS
Lens 2.8 mm, F2.0 fixed iris
Horizontal angle of view: 67°
Vertical angle of view: 51°
Minimum
illumination
1.2 - 10000 lux, F2.0
0 lux with illumination LED on
Shutter time
1/8000 s to 1/6 s
Camera
Pan/Tilt/Zoom
Digital PTZ, preset positions, guard tour
Video
compression
H.264 (MPEG-4 Part 10/AVC, Main profile)
Motion JPEG
Resolutions
800x600 to 352x240
Frame rate H.26 4 30 fps in all resolutions
Frame rate
Motion JPEG
30 fps in all resolutions (performance may be reduced in wireless mode)
Video streaming
Multiple, individually configurable streams in H.264 and Motion JPEG
Controllable frame rate and bandwi dth
VBR/CBR H.264
Video
Image settings
Compression, color, brightness, sharpness, contrast, white balance, backlight
compensation
Rotation: 0°, 90° 180° 270°
Mirroring of images
Text and image overlay
Privacy mask
Axis’ Corridor Format
Audio streaming Two-way
Audio
compression
AACLC8kHz32kbit/s,16kHz64kbit/s
G.711 P CM 8 kHz 64 kbit/s
G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s
Configurable bit rate
Audio input Built-in microphone
Audio output Built-in speaker
Audio
Bu
ilt-in
microphone
specification
Se
nsitivity:-36dB±2dB(0dB=1V/Pa,1kHz)
Max input (SPL): 100 dB
58
AXIS M1033-W Network Camera
Technical Specifications
Function/group
Item
Specifications
Wireless interface
IEEE 802.11g/b/n (802.11n single stream, 20 MHz channel width)
Internal antenna
Security Password protection, IP address filtering, HTTP S encryption*, IEEE 802.1X network access
control*, digest authentication, user access log
WEP 64/128 bit, WPA
TM
-/WPA2
TM
-PSK, WPA-/WPA2–Enterprise
WLAN pairing button (Wi-Fi Protected Setup
TM
PBC compatible)
*This product includes software developed by the OpenSSL Project for use in the OpenSSL
Toolkit (www.openssl.org)
Network
Supported
protocols
IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, CIFS/SMB, SMTP, Bonjour,
UPnP
TM
, SNMPv1/v2c/v3(MIB-II), DNS, DynDN S, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP,
ICMP, DHCP, ARP, SOCKS
*This product includes software developed by the OpenSSL Project for use in the OpenSSL
Toolkit (www.openssl.org)
Application
Programming
Interface
Open API for software integration, including VAPIX®; specifications available at
www.axis.com
ONVIF, specifications available at www.onvif.org
AXIS Video Hosting System (A VHS) with One-Click Camera Connection
Intelligent video Video motion detection, active tamperi ng alarm, audi o detection
Event triggers Intelligent video, built-in PIR sensor, digital input, manual trigger, PTZ preset, PTZ moving,
network lost, storage status, system initializing
Event actions File upload via FTP, HTTP and email
Notification via email, HTTP and TC P
Video and audio recording to edge storage
External output activation
PTZ preset
Guard tour
Play audio clip
Status LED
Activate light
Pre- and post alarm video buffering
Video access from
web browser
Camera live view
Video recording to file (ASF)
Customizable HTML pages
Windows 7, Windows Vista, W indows XP, Windows Server 2008, Windows Server 2003
DirectX 9c or higher
For other operating systems and brow
sers, see www.axis.com/techsup
Management and
maintenance
AXIS Camera Management tool o n CD and web-based configuration
Firmware upgrades over HTTP or FTP, firmware available on www.axis.com
System
Integration
Installation aids Pixel counter
Casing
Polycarbonate
Memory 256 MB RAM, 128 MB Flash
Power
4
.9-5.1 V DC, max. 5 W
Connectors DC jack
RJ-45 10BASE-T/100BASE-TX
Terminal blocks with power output, 1 alarm input and 1 outp ut
Edge storage
Support for recording to network share (Network Attached Storage or file server)
PIR sensor
Passive infrared (PIR) motion sensor with configurable sensi tivity, max. range: 6 m
Illumination LED
White illumination LED: 1 W (Class 1M)
General
59
AXIS M1033-W Network Camera
Technical Specifications
Function/group
Item
Specifications
Operating
conditions
0 ºC to 40 ºC (32 ºF to 104 ºF)
Humidity 20–80% RH (non-condensing)
Approvals EN 301489-1, EN 301489-17
EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2,
EN 55024
EN 62311:2008, EN 300 328
FCC Part 1 5 Subpart B and C Class B, VCCI Class B, C-tick AS/NZS CISPR 22,
ICES-003 Class B, KCC Class B
EN 60950-1
SRRC, ANATEL, TELEC, RSS-210, AS/NZS 4771
EN/IEC 62741 (risk group 1)
Power sup ply: EN 60950-1, cCSAus
Dimensions
(HxWxD)
34 mm x 59 mm x 95 mm (1.3” x 2.3” x 3.7”)
Weight
Camera: 0.118 kg (0.26 l b.)
Included
accessories
Power supply, stand and clamp, extension for stand 100 mm (4.0”), Q uick Guide,
Installation and Management Software CD, Windows decoder 1-user license
Video
management
software
AXIS Camera Companion ( s o ftw are included on CD) — Basic surveillance for small
businesses, where video is recorded to edge storage
AXIS Camera Station ( s old separately) — Full y featured surveillance for medium-sized
installations, where video i s recorde d on a syste m serve r For more information and
software applications from partners, see www.axis.com/products/video/software/
Optional
accessories
PoE Active Splitter
Installation Displa y
Network I/O Audio Module
Connectors
I/O terminal connector
4–pin terminal block for:
• Digital Input
• Digital Output
• Auxiliary power and ground (GND)
1 2 3 4
Function Pin Notes
Specifications
GND
1
Ground
3.3 V DC Power
2
Can be used to power auxiliary equipment.
Note: This pin can only be used as power out.
Max load = 50 mA
Digital Input
3
Connect to GND to activate, or leave floating (unconnected)
to deactivate.
0to+40VDC
Digita
lOutput
4
Internal connection to ground when activated, floating
(unconnected) when deactivated. If used with an inductive
load, e.g. a relay, a diode must be connected in parallel with
the load, for protection against voltage trans ients .
Max load =100 mA
Max voltage = +40 V DC
60
AXIS M1033-W Network Camera
Technical Specifications
3.3 V max 50 mA
1
2
3
4
Performance Considerations
When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors
affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the
CPU reaches its maximum, this will a lso af fe ct the frame rate.
The following factors are among the most important to consider:
• High i mage resolution and/or lower compression levels re s u lt in imag es conta ining m ore data. Bandw idth affected.
• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.
• Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate a nd bandwidth affected.
• Heavy usage of event settings a ffect the product’s CPU load. Frame rate affected.
• Heavy network utilization due to poor infrastructure. Bandwidth affected.
• Viewing on poorly performing c lient computers lowers perceived performance. Frame rate affected.
61
User Manual Ver. M1.11
AXIS M1033-
W Network Camera Date: June 2012
© Axis Communications AB, 2012
Part No. 47
130
