Thermal & Optical Bi-spectrum PTZ Network
Camera
User Manual
Thermal & Optical Bi-spectrum PTZ Network Camera User Manual
i
Legal Information
© 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version of this Manual at the Hikvision website
(https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properties of
Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND
"WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR
A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
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PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATTER PREVAILS.
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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Danger
Indicates a hazardous situation which, if not avoided, will or could
result in death or serious injury.
Caution
Indicates a potentially hazardous situation which, if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Note
Provides additional information to emphasize or supplement
important points of the main text.
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Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger
or property loss.
Laws and Regulations
● In the use of the product, you must be in strict compliance with the electrical safety regulations
of the nation and region.
Transportation
● Keep the device in original or similar packaging while transporting it.
● Keep all wrappers after unpacking them for future use. In case of any failure occurred, you need
to return the device to the factory with the original wrapper. Transportation without the
original wrapper may result in damage on the device and the company shall not take any
responsibilities.
● Do not drop the product or subject it to physical shock. Keep the device away from magnetic
interference.
Power Supply
● Please purchase the charger by yourself. Input voltage should meet the Limited Power Source
(24 VDC, or 24 VAC) according to the IEC62368 standard. Please refer to technical specifications
for detailed information.
● Make sure the plug is properly connected to the power socket.
● The socket-outlet shall be installed near the equipment and shall be easily accessible.
● DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards
caused by overload.
● DO NOT touch the bare metal contacts of the inlets after the circuit breaker is turned off.
Electricity still exists.
● + identifies the positive terminal(s) of equipment which is used with, or generates direct
current. - identifies the negative terminal(s) of equipment which is used with, or generates
direct current.
● Ensure correct wiring of the terminals for connection to an AC mains supply.
Battery
● Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions. Il y a risque d'explosion si la batterie est remplacée par une
batterie de type incorrect. Mettre au rebut les batteries usagées conformément aux
instructions.
● The built-in battery cannot be dismantled. Please contact the manufacture for repair if
necessary.
● For long-term storage of the battery, make sure it is fully charged every half year to ensure the
battery quality. Otherwise, damage may occur.
● This equipment is not suitable for use in locations where children are likely to be present.
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● Improper replacement of the battery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium battery types).
● DO NOT dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery,
which may result in an explosion.
● DO NOT leave the battery in an extremely high temperature surrounding environment, which
may result in an explosion or the leakage of flammable liquid or gas.
● DO NOT subject the battery to extremely low air pressure, which may result in an explosion or
the leakage of flammable liquid or gas.
Installation
● Never place the equipment in an unstable location. The equipment may fall, causing serious
personal injury or death.
● This equipment is for use only with corresponding brackets. Use with other (carts, stands, or
carriers) may result in instability causing injury.
System Security
● You acknowledge that the nature of Internet provides for inherent security risks, and our
company shall not take any responsibilities for abnormal operation, privacy leakage or other
damages resulting from cyber attack, hacker attack, however, our company will provide timely
technical support if required.
● Please enforce the protection for the personal information and the data security as the device
may be confronted with the network security problems when it is connected to the Internet.
Please contact us when the device might exist network security risks.
● Please understand that you have the responsibility to configure all the passwords and other
security settings about the device, and keep your user name and password.
Maintenance
● If the product does not work properly, please contact your dealer or the nearest service center.
We shall not assume any responsibility for problems caused by unauthorized repair or
maintenance.
● A few device components (e.g., electrolytic capacitor) require regular replacement. The average
lifespan varies, so periodic checking is recommended. Contact your dealer for details.
● Wipe the device gently with a clean cloth and a small quantity of ethanol, if necessary.
● If the equipment is used in a manner not specified by the manufacturer, the protection
provided by the device may be impaired.
● To reduce the risk of fire, replace only with the same type and rating of fuse.
● The serial port of the equipment is used for debugging only.
● Disconnect the power source during servicing.
Using Environment
● Make sure the running environment meets the requirement of the device. The operating
temperature shall be -40°C to 60°C (-40°F to 140°F), and the operating humidity shall be 95% or
less, no condensing.
● DO NOT expose the device to high electromagnetic radiation or dusty environments.
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● DO NOT aim the lens at the sun or any other bright light.
● The equipment shall not be exposed to dripping or splashing and that no objects filled with
liquids, such as vases, shall be placed on the equipment.
● No naked flame sources, such as lighted candles, should be placed on the equipment.
● Provide a surge suppressor at the inlet opening of the equipment under special conditions such
as the mountain top, iron tower, and forest.
● Burned fingers when handling the parts with symbol . Wait one-half hour after switching off
before handling the parts.
Emergency
● If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the
power cable, and contact the service center.
COMPLIANCE NOTICE: The thermal series products might be subject to export controls in various
countries or regions, including without limitation, the United States, European Union, United
Kingdom and/or other member countries of the Wassenaar Arrangement. Please consult your
professional legal or compliance expert or local government authorities for any necessary export
license requirements if you intend to transfer, export, re-export the thermal series products
between different countries.
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Contents
Chapter 1 Overview ........................................................................................................................ 1
1.1 Brief Description ............................................................................................................... 1
1.2 Function ............................................................................................................................ 1
Chapter 2 Device Activation and Accessing .................................................................................... 2
2.1 Activate the Device via SADP ............................................................................................ 2
2.2 Activate the Device via Browser ....................................................................................... 2
2.3 Login ................................................................................................................................. 3
2.3.1 Plug-in Installation ................................................................................................. 3
2.3.2 Illegal Login Lock .................................................................................................... 4
Chapter 3 Temperature Measurement ........................................................................................... 5
3.1 Notice ............................................................................................................................... 5
3.2 Thermography Configuration Flow Chart.......................................................................... 6
3.3 Automatic Thermography ................................................................................................. 7
3.3.1 Set Thermography Parameters .............................................................................. 7
3.3.2 Set Normal Mode ................................................................................................... 9
3.3.3 Set Expert Mode ................................................................................................... 10
3.3.4 Set Thermography Rule ........................................................................................ 10
3.4 Manual Thermography ................................................................................................... 12
3.5 Search History Temperature ........................................................................................... 12
Chapter 4 Fire and Smoke Detection ............................................................................................ 14
4.1 Fire and Smoke Detection Flow Chart ............................................................................. 15
4.2 Recommended Scene...................................................................................................... 15
4.3 Detection Mode and Application Scene .......................................................................... 16
4.4 Set the Presets ................................................................................................................ 16
4.5 Set Fire Detection Parameters ........................................................................................ 18
4.5.1 Set Fire Source Shielded Region ........................................................................... 20
4.6 Set Smoke Detection Parameters ................................................................................... 21
Chapter 5 Ship Detection .............................................................................................................. 23
5.1 Set Basic Parameters for Ship Detection ......................................................................... 23
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5.2 Set Detection Scene and Rule ......................................................................................... 23
5.2.1 Set a Detection Scene ........................................................................................... 24
5.2.2 Set Ship Flow Detection ....................................................................................... 24
5.2.3 Set Dredger Detection .......................................................................................... 25
5.2.4 Set Fishing Ship Detection .................................................................................... 26
5.2.5 Set Capture Ratio ................................................................................................. 26
5.3 Set Scene Auto-Switch .................................................................................................... 27
5.4 Advanced Parameters ..................................................................................................... 27
Chapter 6 Perimeter Protection ................................................................................................... 28
6.1 Flow Chart of Perimeter Protection ................................................................................ 28
6.2 Set VCA Parameters ........................................................................................................ 29
6.3 Configure the Perimeter Protection ................................................................................ 29
6.3.1 Set Detection Scenes and Tracking ....................................................................... 29
6.3.2 Set Rules ............................................................................................................... 30
6.3.3 Set the Scene Auto-Switch ................................................................................... 32
6.3.4 Set Polling Plan ..................................................................................................... 32
6.4 Advanced Configuration ................................................................................................. 33
Chapter 7 Event and Alarm........................................................................................................... 35
7.1 Set Motion Detection ...................................................................................................... 35
7.1.1 Normal Mode ....................................................................................................... 35
7.1.2 Expert Mode ......................................................................................................... 36
7.2 Set Video Tampering Alarm ............................................................................................ 37
7.3 Set Alarm Input ............................................................................................................... 38
7.4 Set Exception Alarm ........................................................................................................ 39
7.5 Set Burning-Prevention ................................................................................................... 39
7.6 Detect Audio Exception .................................................................................................. 40
Chapter 8 Arming Schedule and Alarm Linkage ............................................................................ 41
8.1 Set Arming Schedule ....................................................................................................... 41
8.2 Linkage Method Settings ................................................................................................ 41
8.2.1 Trigger Alarm Output ........................................................................................... 41
8.2.2 FTP/NAS/Memory Card Uploading ...................................................................... 43
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8.2.3 Send Email ............................................................................................................ 43
8.2.4 Notify Surveillance Center.................................................................................... 44
8.2.5 Trigger Recording ................................................................................................. 44
Chapter 9 PTZ ............................................................................................................................... 45
9.1 PTZ Control ..................................................................................................................... 45
9.2 Set Preset ........................................................................................................................ 47
9.2.1 Special Presets ..................................................................................................... 48
9.3 Set Patrol Scan ................................................................................................................ 48
9.3.1 Set One-Touch Patrol ........................................................................................... 49
9.4 Set Pattern Scan .............................................................................................................. 50
9.5 Set Linear Scan ................................................................................................................ 50
9.6 Set Limit .......................................................................................................................... 51
9.7 Set Initial Position ........................................................................................................... 52
9.8 Set Park Action................................................................................................................ 52
9.9 Set Privacy Mask ............................................................................................................. 53
9.10 Set Scheduled Tasks ...................................................................................................... 53
9.11 Set Combined Path ....................................................................................................... 54
9.12 Set Device Position ....................................................................................................... 55
9.12.1 Set Manual Compass .......................................................................................... 56
9.12.2 Set Auto Compass .............................................................................................. 56
9.13 Set Power Off Memory ................................................................................................. 56
9.14 Set PTZ Priority ............................................................................................................. 57
Chapter 10 Live View .................................................................................................................... 58
10.1 Live View Parameters ................................................................................................... 58
10.1.1 Window Division ................................................................................................ 58
10.1.2 Window Proportion............................................................................................ 58
10.1.3 Live View Stream Type ....................................................................................... 58
10.1.4 Enable and Disable Live View ............................................................................. 58
10.1.5 View Previous/Next Page ................................................................................... 58
10.1.6 Full Screen .......................................................................................................... 59
10.1.7 Conduct Regional Focus ..................................................................................... 59
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10.1.8 Light ................................................................................................................... 59
10.1.9 Operate Wiper ................................................................................................... 59
10.1.10 Lens Initialization ............................................................................................. 60
10.1.11 Track Manually ................................................................................................. 60
10.1.12 Auxiliary Focus ................................................................................................. 60
10.1.13 Quick Set Live View .......................................................................................... 61
10.1.14 Lens Parameters Adjustment ........................................................................... 61
10.1.15 Conduct 3D Positioning .................................................................................... 61
10.1.16 De-icing ............................................................................................................ 62
10.1.17 Synchronize FOV............................................................................................... 62
10.2 Set Transmission Parameters ........................................................................................ 62
Chapter 11 Video and Audio......................................................................................................... 64
11.1 Video Settings ............................................................................................................... 64
11.1.1 Stream Type ....................................................................................................... 64
11.1.2 Video Type ......................................................................................................... 64
11.1.3 Resolution .......................................................................................................... 64
11.1.4 Bitrate Type and Max. Bitrate ............................................................................ 65
11.1.5 Video Quality ..................................................................................................... 65
11.1.6 Frame Rate ......................................................................................................... 65
11.1.7 Video Encoding ................................................................................................... 65
11.1.8 Smoothing .......................................................................................................... 67
11.1.9 Display VCA Info ................................................................................................. 67
11.2 Audio Settings ............................................................................................................... 67
11.2.1 Audio Input ........................................................................................................ 67
11.2.2 Two-way Audio .................................................................................................. 68
11.3 Set ROI .......................................................................................................................... 68
11.4 Metadata ...................................................................................................................... 69
11.5 Display Settings ............................................................................................................. 69
11.5.1 Scene Mode ........................................................................................................ 69
11.5.2 Image Adjustment .............................................................................................. 69
11.5.3 Image Adjustment (Thermal Channel) ............................................................... 70
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11.5.4 Exposure Settings ............................................................................................... 70
11.5.5 Day/Night Switch ............................................................................................... 71
11.5.6 Set Supplement Light ......................................................................................... 72
11.5.7 BLC ..................................................................................................................... 72
11.5.8 WDR ................................................................................................................... 73
11.5.9 White Balance .................................................................................................... 73
11.5.10 DNR .................................................................................................................. 73
11.5.11 Defog ................................................................................................................ 74
11.5.12 EIS ..................................................................................................................... 74
11.5.13 OIS .................................................................................................................... 74
11.5.14 Set Palette ........................................................................................................ 75
11.5.15 Set Palette Range ............................................................................................. 75
11.5.16 DDE ................................................................................................................... 75
11.5.17 Brightness Sudden Change ............................................................................... 75
11.5.18 Target Enhancement ........................................................................................ 76
11.5.19 Contrast Enhancement ..................................................................................... 76
11.5.20 Enhance Regional Image .................................................................................. 76
11.5.21 Mirror ............................................................................................................... 76
11.5.22 Video Standard ................................................................................................. 76
11.5.23 Digital Zoom ..................................................................................................... 76
11.5.24 Zoom Limit ....................................................................................................... 77
11.5.25 Local Video Output ........................................................................................... 77
11.6 OSD ............................................................................................................................... 77
11.7 Overlay Picture ............................................................................................................. 77
11.8 Set Manual DPC (Defective Pixel Correction) ................................................................ 78
11.9 Set Picture in Picture ..................................................................................................... 78
11.10 VCA Rule Display Settings ........................................................................................... 79
Chapter 12 Video Recording and Picture Capture ........................................................................ 80
12.1 Storage Settings ............................................................................................................ 80
12.1.1 Set Memory Card ............................................................................................... 80
12.1.2 Set NAS ............................................................................................................... 80
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12.1.3 Set FTP ................................................................................................................ 81
12.1.4 Set Cloud Storage ............................................................................................... 81
12.2 Video Recording ............................................................................................................ 82
12.2.1 Record Automatically ......................................................................................... 82
12.2.2 Record Manually ................................................................................................ 84
12.2.3 Playback and Download Video ........................................................................... 84
12.3 Capture Configuration .................................................................................................. 84
12.3.1 Capture Automatically ....................................................................................... 85
12.3.2 Capture Manually ............................................................................................... 85
12.3.3 View and Download Picture ............................................................................... 85
Chapter 13 Network Settings ....................................................................................................... 87
13.1 TCP/IP ........................................................................................................................... 87
13.1.1 Multicast Discovery ............................................................................................ 88
13.2 Port ............................................................................................................................... 88
13.3 Port Mapping ................................................................................................................ 89
13.3.1 Set Auto Port Mapping ....................................................................................... 89
13.3.2 Set Manual Port Mapping .................................................................................. 90
13.4 Multicast ....................................................................................................................... 90
13.5 SNMP ............................................................................................................................ 90
13.6 Access to Device via Domain Name .............................................................................. 91
13.7 Access to Device via PPPoE Dial Up Connection............................................................ 91
13.8 Accessing via Mobile Client ........................................................................................... 92
13.8.1 Enable Hik-Connect Service on Camera .............................................................. 93
13.8.2 Set Up Hik-Connect ............................................................................................ 94
13.8.3 Add Camera to Hik-Connect ............................................................................... 94
13.9 Set ISUP ......................................................................................................................... 95
13.10 Set Open Network Video Interface ............................................................................. 95
13.11 Set Alarm Server ......................................................................................................... 96
13.12 Set Network Service .................................................................................................... 96
13.13 Set SRTP ...................................................................................................................... 97
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Chapter 14 System and Security ................................................................................................... 98
14.1 View Device Information .............................................................................................. 98
14.2 Search and Manage Log ................................................................................................ 98
14.3 Import and Export Configuration File............................................................................ 98
14.4 Export Diagnose Information ........................................................................................ 99
14.5 Reboot .......................................................................................................................... 99
14.6 Restore and Default ...................................................................................................... 99
14.7 Upgrade ........................................................................................................................ 99
14.8 Set Electric Current Limit ............................................................................................ 100
14.9 View Open Source Software License ........................................................................... 100
14.10 Time and Date ........................................................................................................... 100
14.10.1 Synchronize Time Manually ........................................................................... 100
14.10.2 Set NTP Server ................................................................................................ 100
14.10.3 Set DST ........................................................................................................... 101
14.11 Set RS-232 ................................................................................................................. 101
14.12 Set RS-485 ................................................................................................................. 101
14.13 Set Same Unit............................................................................................................ 102
14.14 Set Visible Light Parameters ..................................................................................... 102
14.15 Security ..................................................................................................................... 103
14.15.1 Authentication ............................................................................................... 103
14.15.2 Security Audit Log .......................................................................................... 103
14.15.3 Set IP Address Filter ....................................................................................... 104
14.15.4 Certificate Management ................................................................................ 105
14.15.5 Set SSH ........................................................................................................... 107
14.15.6 Set HTTPS ....................................................................................................... 107
14.15.7 Set QoS ........................................................................................................... 108
14.15.8 Set IEEE 802.1X ............................................................................................... 108
14.16 User and Account ...................................................................................................... 109
14.16.1 Set User Account and Permission ................................................................... 109
14.16.2 Online Users ................................................................................................... 110
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Chapter 15 Appendix .................................................................................................................. 111
15.1 Common Material Emissivity Reference ..................................................................... 111
15.2 Device Command ........................................................................................................ 111
15.3 Device Communication Matrix.................................................................................... 112
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Chapter 1 Overview
1.1 Brief Description
Thermal & Optical Bi-spectrum PTZ network camera integrates the function of the decoder,
thermal camera, and the high-definition zoom camera. It performs temperature measurement,
dynamic fire source detection and other smart detections in the remote video security of the
power system, metallurgy system, petrochemical engineering, and so on. It is equipped with high-
sensitivity IR detector and high-performance sensor. The device is able to measure object's
temperature at a high accuracy in real time. The pre-alarm system helps you discover unexpected
events immediately and protects your property.
1.2 Function
This section introduces main functions of the device.
Fire and Smoke Detection
Device can detect fire source and smoke in the scene and output pre-alarm and alarm to protect
the property.
Temperature Measurement
Device can measure the actual temperature of the spot being monitored. The device alarms when
temperature exceeds the temperature threshold value.
VCA
Device can do perimeter protection. Multiple rules can be configured for different requirements.
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Chapter 2 Device Activation and Accessing
To protect the security and privacy of the user account and data, you should set a login password
to activate the device when access the device via network.
Note
Refer to the user manual of the software client for the detailed information about the client
software activation.
2.1 Activate the Device via SADP
Search and activate the online devices via SADP software.
Before You Start
Access www.hikvision.com to get SADP software to install.
Steps
1. Connect the device to network using the network cable.
2. Run SADP software to search the online devices.
3. Check Device Status from the device list, and select Inactive device.
4. Create and input the new password in the password field, and confirm the password.
Caution
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including upper case letters, lower case letters, numbers, and special characters)
in order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, resetting the password monthly or weekly can
better protect your product.
5. Click OK.
Device Status changes into Active.
6. Optional: Change the network parameters of the device in Modify Network Parameters.
2.2 Activate the Device via Browser
You can access and activate the device via the browser.
Steps
1. Connect the device to the PC using the network cables.
2. Change the IP address of the PC and device to the same segment.
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Note
The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from
192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of
the PC to 192.168.1.100.
3. Input 192.168.1.64 in the browser.
4. Set device activation password.
Caution
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.
5. Click OK.
6. Input the activation password to log in to the device.
7. Optional: Go to Configuration → Network → Basic → TCP/IP to change the IP address of the
device to the same segment of your network.
2.3 Login
Log in to the device via Web browser.
2.3.1 Plug-in Installation
Certain operation systems and web browser may restrict the display and operation of the device
function. You should install plug-in or complete certain settings to ensure normal display and
operation. For detailed restricted function, refer to the actual device.
Operating System
Web Browser
Operation
Windows
Internet Explorer 10+
Follow pop-up prompts to
complete plug-in installation.
Google Chrome 57+
Mozilla Firefox 52+
Click to
download and install plug-in.
Go to Configuration →
Network → Advanced
Settings → Network Service
to enable WebSocket or
WebSockets for normal view if
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Operating System
Web Browser
Operation
plug-in installation is not
required. Display and
operation of certain functions
are restricted. For example,
Playback and Picture are not
available. For detailed
restricted function, refer to
the actual device.
Mac OS 10.13+
Mac Safari 12+
Plug-in installation is not
required.
Go to Configuration →
Network → Advanced
Settings → Network Service
to enable WebSocket or
WebSockets for normal view.
Display and operation of
certain functions are
restricted. For example,
Playback and Picture are not
available. For detailed
restricted function, refer to
the actual device.
Note
The device only supports Windows and Mac OS system and does not support Linux system.
2.3.2 Illegal Login Lock
It helps to improve the security when accessing the device via Internet.
Go to Configuration → System → Security → Security Service, and enable Enable Illegal Login
Lock. Illegal Login Attempts and Locking Duration are configurable.
Illegal Login Attempts
When your login attempts with the wrong password reach the set times, the device is locked.
Locking Duration
The device releases the lock after the setting duration.
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Chapter 3 Temperature Measurement
When you enable this function, the device measures the actual temperature of the scene. It
alarms when temperature exceeds the temperature threshold value.
3.1 Notice
This part introduces the notices of configuring temperature measurement function.
● The target surface should be as vertical to the optical axis as possible. It is recommended that
the angle of oblique image plane should be less than 45°.
● The target image pixels should be more than 5 × 5.
● If multiple presets will be taken for temperature measurement, it is recommended to set the
patrol time above 20 s.
● Please select line thermography or area thermography for a certain area temperature
measurement. The point thermography is not recommended in case of deviation occurred
during device movement to affect the accuracy of temperature measurement.
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3.2 Thermography Configuration Flow Chart
This part introduces the process of configuring temperature measurement.
Figure 3-1 Thermography Configuration Flow Chart
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Note
Please refer to the Quick Start Guide for detailed information of Installation part in the flow chart.
3.3 Automatic Thermography
Configure the temperature measurement parameters and temperature measurement rules. The
device can measure the actual temperature and output alarms when temperature exceeds the
alarm threshold value.
3.3.1 Set Thermography Parameters
Configure the parameters of temperature measurement.
Steps
1. Go to Configuration → Local, enable Display Temperature Info.
Display Temperature Info.
Select Yes to display temperature information on live view.
Enable Rules to display the rules information on live view.
2. Click Save.
3. Go to Configuration → Temperature Measurement → Basic Settings to configure parameters.
Enable Temperature Measurement
Check to enable temperature measurement function.
Enable Color-Temperature
Check to display Temperature-Color Ruler in live view.
Display Temperature Info. on Stream
Check to display temperature information on the stream.
Display Temperature in Optical Channel
Check to display thermal channel temperature information in the optical channel.
Display Max./Min./Average Temperature
Check to display maximum/minimum/average temperature information on liveview when the
temperature measurement rule is line or area.
Position of Thermometry Info
Select the position of temperature information showed on the live view.
● Near Target: display the information beside the temperature measurement rule.
● Top Left: display the information on the top left of screen.
Add Original Data on Capture
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Check to add data on alarm triggered capture of thermal channel.
Add Original Data on Stream
Check to add original data on thermal view.
Data Refresh Interval
It means the refresh interval of temperature information.
Unit
Display temperature with Degree Celsius (°C)/Degree Fahrenheit (°F)/Degree Kelvin (K).
Temperature Range
Select the temperature measurement range. The device can adjust the temperature range
automatically if you select Auto.
Atmospheric Temperature
Set the atmospheric temperature.
Atmospheric Humidity
Set the atmospheric humidity.
Atmospheric Transmissivity
Set the atmospheric transmissivity from 0 to 1.
Distance Mode
Select the distance mode for temperature measurement. Fixed Distance and Self-Adaption
are selectable.
Version
View the version of current algorithm.
Calibration File Version
View the version of calibration file.
Alarm Interval
Set the alarm interval between two alarms.
Reflect Light Filter
Enable these functions if there is strong reflected light from sun, or it may cause false alarm.
The filter sensitivity can be adjusted.
Check Display Filtering Status, and an OSD will be displayed when the function is enabled.
Click Restart to restart the algorithm library of reflect light filter.
Forklift Filter
Enable these functions if there is forklift in the scene, or it may cause false alarm. The filter
level can be adjusted.
Check Display Filtering Status, and an OSD will be displayed when the function is enabled.
Click Restart to restart algorithm library of forklift filter.
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Note
The settings vary according to different camera models.
Reflect Light Filter & Forklift Filter are mutually exclusive with VCA functions.
The filtering status will be displayed on the lower right of the interface.
4. Click Save.
3.3.2 Set Normal Mode
This function is used to measure the temperature of the whole scene and alarm.
Steps
1. Go to Configuration → Temperature Measurement → Basic Settings, and check Enable
Temperature Measurement.
2. Refer to Set Thermography Parameters to set the parameters.
3. Go to Configuration → Temperature Measurement → Advanced Settings, and select Normal.
4. Configure the parameters of normal mode.
Emissivity
Set the emissivity of your target. The emissivity of each object is different.
Distance
The distance between the target and the device.
Pre-Alarm Threshold
When the temperature of target exceeds the pre-alarm threshold, and this status keeps more
than Filtering Time, it triggers pre-alarm.
Alarm Threshold
When the temperature of target exceeds the alarm threshold, and this status keeps more
than Filtering Time, it triggers alarm.
Pre-Alarm Output and Alarm Output
Check Pre-Alarm Output and Alarm Output to link the pre-alarm or alarm with the connected
alarm device.
5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
6. Click Save.
The maximum and minimum temperature will be displayed on the live view.
Note
Go toImage → VCA Rules Display to adjust the fonts size and the temperature colour of normal,
alarm and pre-alarm.
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3.3.3 Set Expert Mode
Select the temperature measurement rules from Point, Line, or Area and configure parameters,
the device alarms if the alarm rules are met.
Steps
1. Go to Configuration → Temperature Measurement → Basic Settings, check Enable
Temperature Measurement.
2. Refer to Set Thermography Parameters to set the parameters.
3. Go to Configuration → Temperature Measurement → Advanced Settings, select Expert.
4. Refer to Set Preset to set a preset.
5. Select and enable the temperature measurement rules. Please refer to Set Thermography Rule
for setting the rule.
6. Optional: Click Area's Temperature Comparison to set the alarm rules and the temperature.
7. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
8. Click Save.
The maximum temperature and thermography rules will be displayed on the live view.
Note
Go to Image → VCA Rules Display to adjust the fonts size and the temperature colour of
normal, alarm and pre-alarm.
9. Optional: Call the preset and check if the rules are efficient.
10. Enable the scan function of device, such as linear scan to monitor the scene.
3.3.4 Set Thermography Rule
Steps
1. Customize the rule name.
2. Select the rule type to Point, Line, or Area. Then draw a point, line, or area on the interface
where the position to be measured.
Point
Please refer to Point Thermographyfor detailed configuration.
Line
Please refer to Line Thermographyfor detailed configuration.
Area
Please refer to Area Thermographyfor detailed configuration.
3. Configure the temperature measurement parameters.
Emissivity
Set the emissivity of the target. The emissivity of the surface of a material is its effectiveness
in emitting energy as thermal radiation. Different objects have different emissivity. Refer to
Common Material Emissivity Reference to search for the target emissivity..
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Distance
The distance between the target and the device.
Reflective Temperature
If there is any object with high emissivity in the scene, check and set the reflective
temperature to correct the temperature. The reflective temperature should be set the same
as the temperature of the high emissivity object.
4. Click and set the Alarm Rule.
Alarm Temperature and Pre-Alarm Temperature
Set the alarm temperature and pre-alarm temperature. E.g., select Alarm Rule as Above
(Average Temperature), set the Pre-Alarm Temperature to 50 °C, and set the Alarm
Temperature to 55 °C. The device pre-alarms when its average temperature is higher than
50 °C and alarms when its average temperature is higher than 55 °C.
Filtering Time
It refers to the duration time after the target temperature reaches or exceeds the pre-alarm
temperature/alarm temperature.
Tolerance Temperature
Set the tolerance temperature to prevent the constant temperature change to affect the
alarm. E.g., set tolerance temperature as 3°C, set alarm temperature as 55°C, and set pre-
alarm temperature as 50°C. The device sends pre-alarm when its temperature reaches 50°C
and it alarms when its temperature reaches 55°C and only when the device temperature is
lower than 52°C will the alarm be cancelled.
Pre-Alarm Output and Alarm Output
When the temperature of target exceeds the pre-alarm or alarm threshold, it triggers the pre-
alarm or alarm output of the connected device.
Area's Temperature Comparison
Select two areas and set the comparison rule, and set the temperature difference threshold.
The device alarms when the temperature difference meets the setting value.
5. Click Save.
Click Live View, and select thermal channel to view the temperature and rules information on
live view.
Point Thermography
Configure the temperature measurement rule and click any point in live view to monitor the
temperature.
Steps
1. Click in the live view and a cross cursor showed on the interface.
2. Drag the cross cursor to desired position.
Go to Live View interface to view the temperature and rule of the point in thermal channel.
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Line Thermography
Configure the temperature measurement rule and monitor the maximum temperature of the line.
Steps
1. Click and drag the mouse to draw a line in the live view interface.
2. Click and move the line to adjust the position.
3. Click and drag the ends of the line to adjust the length.
Go to Live View interface to view the maximum temperature and rule of the line in thermal
channel.
Area Thermography
Configure the temperature measurement rule and monitor the maximum temperature of the
area.
Steps
1. Click and drag the mouse in the live view to draw the area and right click to finish drawing.
2. Click and move the area to adjust the position.
3. Drag the corners of the area to adjust the size and shape.
Go to Live View interface to view the maximum temperature and rule of the area in thermal
channel.
3.4 Manual Thermography
After enable the manual thermography function of the device, you can click any position on the
live view to show the real temperature.
Steps
1. Go toConfiguration → Local and select Display Temperature Info. as Yes.
2. Go toConfiguration → Temperature Measurement → Basic Settings.
3. Check Enable Temperature Measurement.
4. Click Save.
5. Go to live view interface and select thermal channel, click . Click any position on the
interface to show the real temperature.
3.5 Search History Temperature
You can search the history temperature and generate the temperature/time graphic.
Before You Start
Refer to Set Memory Card and Set NAS to set the storage first.
Steps
1. Go to Configuration → Temperature Measurement → Search History Temperature.
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2. Set the search parameters.
Preset
You can search the highest temperature information in normal mode. Or you can search the
temperature information of special presets in expert mode.
Rule
Select a rule of the special preset.
Start Time
Set the searching start time.
Display Time Interval
Display the temperature information for every setting time interval.
3. Click Search to generate the graphic.
4. Click Export to download the graphic.
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Chapter 4 Fire and Smoke Detection
The device will trigger and upload alarm when detect the fire source or smoke.
Fire and smoke detection is applied to fire-prevention purposes in scenic region, forest, tunnel and
so on. You can configure the fire source detection parameters and smoke detection parameters.
When fire source or smoke is detected, the alarm actions will be triggered.
Note
Not all models support the smoke detection function, take the actual product for reference.
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4.1 Fire and Smoke Detection Flow Chart
Introduce the process of configuring fire and smoke detection.
Figure 4-1 Fire and Smoke Detection Flow Chart
Note
Please refer to the Quick Start Guide for detail information of Installation part in the flow chart.
Obtain the information of longitude, altitude, direction and so on by device after installation.
4.2 Recommended Scene
This part introduces the recommended scenes of fire source detection and helps you select the
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appropriate scene.
Fire source detection can be applied to indoor and outdoor monitoring with a large detection
radius. To achieve the best monitoring effect, please set the installation place as requirements
below.
● The installation place should be the highest position within the detection area. The lens should
not be covered during movement to detect the maximum area.
● It is better to choose the installation place with convenient traffic, well-equipped power and
internet facilities. E.g. communication tower, watchtower, high-rise roof and so on.
4.3 Detection Mode and Application Scene
Fire and Smoke Detection Mode
Fire or Smoke
The system alarms when device is either triggered by fire source detection or smoke detection.
Fire and Smoke
The system holds when device is triggered by fire source detection or smoke detection. When
target is detected by both rules, the system sends two alarms, otherwise, the system sends
single alarm.
Double Confirm
The system alarms when device is both triggered by fire source detection and smoke detection.
Specified Fire Source
The system alarms when device is triggered by fire source detection.
Specified Smoke
The system alarms when device is triggered by smoke.
Application Scene
In Application Scene, Short Distance and Long Distance are selectable. Select the scene according
to the actual monitoring distance.
4.4 Set the Presets
Please set the presets according to steps below to improve the accuracy of fire detection.
Steps
1. If the presets located in different areas, you can set 6 presets in two areas as the example
showed below.
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Figure 4-2 Set the Presets for fire detection
2. Divide the scan area into three parts and set a preset every 120°. The black numbers are
presets, and the red numbers are scan areas.
3. Set the presets according to the sequence of patrol path: 1->2->3->1->4->5->6->4.
Note
● When set the presets, you should adjust the zoom ratio to view the image of both optical
channel and thermal channel clearly.
The recommended zoom ratio of optical channel and patrol speed shows in the table
below.Table 4-1 Table of optical channel zoom ratio and patrol speed
16.7-1000
（focus
distance）
12.5-775
（focus
distance）
15.6-500
（focus
distance）
6.7-330
（focus
distance）
10-320
（focus
distance
）
6-240
（focus
distance）
the left column is optical ratio, the right columns are speed level.
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15
km
15
4
20
4
/
/
/
/
/
/
/
/
10
km
10
5
15
4
12
4
/
/
/
/
/
/
5 km
7
6
10
5
8
5
20
4
13
4
/
/
3 to
5 km
5
6
7
6
6
6
13
4
9
5
15
4
4.5 Set Fire Detection Parameters
To avoid the potential fire damage, you should configure the fire detection function for certain
areas. The detail configuration steps show as below.
Before You Start
● The fire detection function can locate the fire source area quickly together with patrol or linear
scan. Please refer to Set Patrol Scan for configuring patrol. Please refer to Set the Presets for
presets setting.
● Please refer to Set Device Position for locating the fire source position.
● Go to Configuration → Local, set the fire point parameters.
Locate Highest Temperature Point
Click and save to show the position of the highest temperature on the interface.
Frame Fire Point
Click and save to frame the detected fire source.
●
Steps
1. Go to Configuration → Event → Smart Event, select Fire and Smoke Detection.
2. Check Enable Fire and Smoke Detection.
3. Refer to Detection Mode and Application Scene for setting the fire detection mode.
4. Check Display Fire Source Frame on Stream to display a red frame around the fire source on
stream when fire occurs.
5. Setting the parameters of fire detection.
Detection Mode
by Single Frame
It can quickly detect fire while moving, but have a high false positive rate.
Adjust Sensitivity during Patrol. The bigger the value is, the more easily the fire source can
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be detected, and the false rate is higher.
by Multiple Frame
The system stops to check the doubtful fire source after first detection. It alarms with high
accuracy after double checking the fire source on multiple frames, thus the detection
speed is slow.
As to the detection sensitivity of this mode, adjust the Sensitivity during Patrol for the first
detection and Verification Sensitivity for the double check.
In this detection mode, Smoke Auxiliary Detection can also be used to help verify the fire
source.
Check Cancel Repeated Alarm and the device alarms only one time if fire source detected
in the same place during one day.
Smoke Auxiliary Detection
The device conducts smoke detection to verify the fire source. It can be configured when the
detection mode is selected as by Multiple Frame.
Cancel Repeated Alarm
Alarm only one time if fire source detected in the same place during one day. It can be
configured when the detection mode is selected as by Multiple Frame.
Sensitivity
The sensitivity of fire detection. The bigger the value is, more easily the fire source can be
detected, and the false rate is higher.
Hold-and-Alarm Mode
Autoand Manual are selectable. The system will stop when it detects the fire source. You can
set the duration while it keeps still.
Auto
You can set the dwell time. During the dwell time the camera stays still where it detects
the fire source when performing auto scan, patrol, pattern, scheduled task, and park
action.
Manual
The device stays still where it detects the fire source, until you manually
Fire Source Zoom Ratio
Auto
The optical channel changes its zoom ratio until the thermal channel have the same field of
view.
Manual
You can set the optical zoom ratio.
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Note
The settings vary according to different models.
6. Optional: you can shield certain areas from being detected in fire source detection. Refer to Set
Fire Source Shielded Region for details.
7. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
8. Click Save.
4.5.1 Set Fire Source Shielded Region
Steps
1. Go to Configuration → Local, and enable Display Shield Area.
2. Go to Configuration → Event → Smart Event → Fire Source Region Shield.
3. Check Enable Fire Source Detection Shield .
4. Select Drawing Mode, and draw the area you want to shield.
In FOV
Select this mode if the shielded area is in the current scene.
1. Click the PTZ control buttons to find the area you want to shield
from the fire detection.
2. Click Draw Area, and drag the mouse in the live view to draw the
area.
3. You can drag the corners of the red rectangle area to change its
shape and size.
4. Click Stop Drawing to finish drawing, or click Clear All to clear all
of the areas you set without saving them.
Out FOV
Select this mode if the shielded area exceeds the current scene.
1. Click Draw Area, and a red cursor displays in live view.
2. Select Vertex NO. 1, and adjust the live view image by clicking the
PTZ control buttons.
3. When one corner of the shielded area is on the red cursor, click
Set Vertex.
4. Repeat steps b-c to set other three vertexes.
5. Click Stop Drawing to finish drawing, or click Clear All to clear all
of the vertexes you set.
In Panorama Map
Select this mode if you want to view the whole scene.
1. Click Draw Area and drag the mouse in the live video window to
draw the area.
2. Drag the corners of the red rectangle area to change its shape and
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size.
3. Click Stop Drawing to finish drawing or click Clear All to clear all
of the areas you set without saving them.
4. Optional: Click to regenerate the panorama map.
Note
● Set vertexes clockwise or anticlockwise in sequence.
● The pan angle of set area should be from 2 to 80 degrees, and tilt angle should be from 1 to
45 degrees.
● Draw four vertexes again if you want to change the shielded area.
● When you select In Panorama Map from the drop-down list but the generation of panorama
map failed, click Regenerating Panorama Map... to regenerate it.
● In the In Panorama Map mode, the pan angle and tilt angle of the set area should be within ±
60°.
5. Check Display Shield Area to show the shield area on the live view.
6. Click Add to save the fire detection shield, and it will be listed in the Fire Source Detection
Shield List area; you can select a region and click Delete to delete it from the list; you can also
define the color of the regions.
7. Click Save.
Note
This function varies according to different camera models.
4.6 Set Smoke Detection Parameters
To avoid the potential smoke damage, you should configure the smoke detection function for
certain areas. The detail configuration steps show as below.
Steps
1. Go to Configuration → Event → Smart Event, select Fire and Smoke Detection.
2. Check Enable Fire and Smoke Detection.
3. Refer to Detection Mode and Application Scene for setting the smoke detection mode.
4. Check Display Smoke Info on Stream to display the smoke information on stream.
5. Set the Sensitivity during Patrol and Verification Sensitivity of smoke detection. The higher the
value is, the more easily the smoke can be detected, and the false alarm rate is higher.
6. Optional: you can shield certain areas from being detected in smoke detection.
1) Go to Configuration → Event → Smart Event → Smoke Detection Shield.
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2) Check Enable Smoke Detection Shield .
3) Click Draw Area and drag the mouse in the live view to draw the area. Release the mouse to
finish drawing.
4) You can drag the corners of the red rectangle area to change its shape and size. Or drag the
rectangle to the position on your demand.
5) Click Stop Drawing.
6) Click Clear All to clear all of the setting areas.
7) Set the value of Active Zoom Ratio on your demand, and then the shield will only appear
when the zoom ratio is greater than the predefined value
8) Click Add to save the smoke detection shield, and it will be listed in the Smoke Detection
Shield List area. You can select a region and click Delete to delete it from the list. You can also
define the color of the regions.
9) Check Display Shield Region to show the shielded area in live view.
7. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
8. Click Save.
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Chapter 5 Ship Detection
In this function, you can set parameters and alarm rules for ship flow detection, dredger detection,
and fishing ship detection. The camera will detect the target according to the settings, and will
alarm when the target breaks the set rules. This function varies according to different camera
models.
5.1 Set Basic Parameters for Ship Detection
Steps
1. Go to Configuration → Ship Detection.
2. Go to Basic Parameter to configure ship detection parameters for the device.
Enable Ship Detection
Select to enable the ship detection function.
Display Ship Info on Stream
Select to display the ship information on the stream.
Back to Scene Time
Set the time back to the detection after the detection is interrupted manually.
Device Height
Set the installation height of the device in actual applications. The installation height is the
distance from the device to the water surface.
3. Click Save.
5.2 Set Detection Scene and Rule
You can create one or more scenes, and set parameters and rules for each scene. The camera will
track the target and alarm when the rule is triggered.
Steps
1. Go to Configuration → Ship Detection → Scene Configuration.
2. Click Scene Configuration and New Scene to create one or more scenes.
3. Go to Scene x → Rule.
4. Set rules for the selected function mode.
● Refer to Set Ship Flow Detection for setting rules for ship flow detection.
● Refer to Set Dredger Detection for setting rules for dredger detection.
● Refer to Set Fishing Ship Detection for setting rules for fishing ship detection.
5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settingsfor
setting linkage method.
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5.2.1 Set a Detection Scene
Multiple detection scenes are supported for both channels. You can create scenes and set the
tracking parameters for better target monitoring performance. The settings may vary according to
different camera models.
Steps
1. Go to Configuration → Ship Detection.
2. Click Scene Configuration and New Scene to create one or more scenes.
3. Select a numbered scene from the navigation bar on the left and enter a Scene Name.
Note
If you want to show the name on the image, check Display Scene Name.
4. Select a Channel No. from the drop down list.
5. Set the Scene Ratio by controlling the zoom in/out buttons.
6. Check Track to enable the target tracking function for the scene.
7. Optional: Check Limited Tracking and set the auto tracking range.
The camera channel tracks a target only within the set auto tracking range.
1) Control the PTZ buttons to a desired scene and click Set Up Limit to save the position as the
scene's upper boundary.
2) Repeat to set the left, right and lower boundaries of the scene.
Tracking Duration
Set the duration of tracking. If the value is selected as 0, the tracking duration will not be
limited.
Zooming Ratio
It is the zoomed-in level when the camera channel is tracking a target.
Go to Configuration → Ship Detection → Zooming Ratio, select a scene from the drop-
down list, and control the zoom in/out buttons to get a desired zooming level, and save the
settings.
Post-tracking
Set the duration of automatic tracking of the target after it stops.
Go to Configuration → VCA → Advanced Configuration, and set parameter.
8. Click Save.
5.2.2 Set Ship Flow Detection
After enabling this function, the device will trigger an alarm if ships enter or exit the set regions,
and will count the ships that pass across the alarm line for the first time.
Steps
1. Go to Configuration → Ship Detection → Scene Configuration → Scene x → Rule.
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2. Select Ship Flow Detection from the drop-down list.
3. Check Region Entrance/Exiting Alarm.
4. Draw an area.
1) Click and drag the mouse in the live video window to draw the area. You can drag the corners
of the rectangle area to draw a polygon area.
2) Optional: Click Stop Drawing to finish drawing or click Clear All to clear all of the areas you
set without saving them.
3) Click to add alarm lines. The device will count automatically when a ship passes across
the alarm line for the first time and triggers an alarm.
4) Click and select the alarm line to adjust its length and position. The alarm line should be
longer than the width of ship detection area.
Note
● Avoid water areas with floating objects or aquaculture.
● Set multiple alarm lines in wide river to improve the detection accuracy.
5. Set the min. size and max. size of the target. When the target is smaller than the min. size or
bigger than the max. size, the device can detect the target, but no alarm will be triggered.
6. Click Recount to restart the counter.
7. Click Save.
8. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settingsfor
setting linkage method.
5.2.3 Set Dredger Detection
After enabling this function, the device will detect the dredgers and trigger an alarm according to
the alarm settings.
Steps
1. Go to Configuration → Ship Detection → Scene Configuration → Scene x → Rule.
2. Select Ship Flow Detection from the drop-down list.
3. Set the Overstaying Alarm Time. When the staying time of a ship is longer than the set value,
the ship is identified as a dredger, and an alarm will be triggered.
4. Set the min. size and max. size of the target. When the target is smaller or bigger than the set
sizes, the device can detect the target, but no alarm will be triggered.
5. Optional: Check Cancel Repeated Alarm. Alarms will not be repeatedly triggered when the ships
are in the same scene and at the same coordinates, and the size difference of the ships is within
certain value.
6. Click Draw Area. Click and drag the mouse in the live video window to draw the area. You can
drag the corners of the rectangle area to draw a polygon area.
7. Optional: Click Stop Drawing to finish drawing or click Clear All to clear all of the areas you set
without saving them.
8. Click Save.
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9. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settingsfor
setting linkage method.
5.2.4 Set Fishing Ship Detection
After enabling this funtion, the device will detect fishing ships and trigger an alarm according to
the alarm settings.
Steps
1. Go to Configuration → Ship Detection → Scene Configuration → Scene x → Rule.
2. Select Fishing Ship Detection from the drop-down list.
3. Set the min. size and the max. size of the target. When the target is smaller than the min. size or
bigger than the max. size, the device can detect the target, but no alarm will be triggered.
4. Set the min. speed and the max. speed of the target. When the target speed is less than the
min. speed or greater than the max. speed, the device can detect the target, but no alarm will
be triggered.
5. Click Draw Area. Click and drag the mouse in the live video window to draw the area. You can
drag the corners of the rectangle area to draw a polygon area.
6. Optional: Click Stop Drawing to finish drawing or click Clear All to clear all of the areas you set
without saving them.
7. Click Save.
8. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settingsfor
setting linkage method.
5.2.5 Set Capture Ratio
After enabling this function, ship-centered captures with the set capture ratio will be uploaded
when a ship detection alarm is triggered.
Steps
1. Go to Configuration → Ship Detection → Scene Configuration.
2. Select a scene.
3. Check Enable Center Capture.
4. Set Capture Ratio and Centering Dwell Time.
Capture Ratio
Set the ratio of the captured image by controlling the zoom in/out buttons.
Centering Dwell Time
The duration of the current status after the center capture.
5. Click Save.
Note
This function is invalid when the tracking function is enabled.
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5.3 Set Scene Auto-Switch
The device supports patrol among the scenes and performs the set detection. Patrol sequence and
dwelling time in each scene are configurable.
Before You Start
Finish scene settings in advance. See Set a Detection Scene for configuration instructions.
Steps
1. Go to Ship Detection → Scene Auto-Swtich to configure this function.
2. Set the scene patrol sequence.
Scene Name
Select a scene name from the drop down list.
Dwell Time
Set the dwell time of the scene when doing patrol tracking.
Overstaying Alarm Time
Set the overstaying alarm time of the scene when doing patrol tracking.
3. Click the up, down arrow to adjust the patrol sequence.
4. Click Save.
5.4 Advanced Parameters
Go to Configuration → Ship Detection → Advanced Settingsand configure the parameters.
Detection Parameters
Object Detection Threshold
The higher the value is set, the more easily the target will be detected.
Generation Speed
The higher the value is set, the faster the target generation speed will be.
Restore Parameters
Restore Default
Click Restore to restore the parameters to the default values.
Restart Algorithm Library
Click Restart to restart the Algorithm Library.
Note
The settings vary according to different models.
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Chapter 6 Perimeter Protection
The perimeter protection function is used to detect whether there is any target break the VCA
rules. The optical camera will track the target or the device will alarm when the VCA rule is
triggered.
6.1 Flow Chart of Perimeter Protection
The process of configuring the perimeter protection function is described below.
Figure 6-1 Flow Chart of Perimeter Protection Configuration
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6.2 Set VCA Parameters
Steps
1. Go to Configuration → Local.
Rules
Enable it to display rules information on live view.
Display Rules Info. on Capture
Select Yes to display rules information on the capture.
2. Go to Configuration → VCA.
3. Select the camera channel.
4. Go to Basic Settings to configure VCA parameters for the channel.
Display VCA Info. on Stream
Select to display target info and rule on stream, the information will be added to the video
stream, and the overlay will be displayed if you get live view or play back by the VS Player.
Display Target Info. on Alarm Picture
Select to display the target information on the alarm picture.
Display Rule Info. on Alarm Picture
Select to display the rule information on the alarm picture.
Snapshot Settings
Select to upload the picture to the surveillance center when the VCA alarm occurs. You can
also set the quality of the picture.
5. Click Save.
6.3 Configure the Perimeter Protection
This section is the detailed instruction of configuring the perimeter protection rules.
Steps
1. Go to Configuration → VCA, and select a camera channel to start configuration.
2. Refer to Set Detection Scenes and Tracking for detection scene and tracking settings.
3. Refer to Set Rules to set the scene rules.
4. Refer to Set the Scene Auto-Switch for setting scene patrol.
5. Go to Configuration → VCA → Camera 02 → Basic Settings, enableIntelligent Analysis.
6. Click Save.
6.3.1 Set Detection Scenes and Tracking
Multiple detection scenes are supported for both channels. You can create scenes and set the
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tracking parameters for better target monitoring performance.
Steps
1. Go to Configuration → VCA, and select a camera channel.
2. Click Scene Configuration and New Scene to create one or more scenes.
3. Select a numbered scene from the navigation bar on the left and enter a Scene Name.
Note
If you want to show the name on the image, check Display Scene Name.
4. Check Track to enable the target tracking function for the scene.
5. Optional: Check Limited Tracking and set the auto tracking range.
The camera channel tracks a target only within the set auto tracking range.
1) Control the PTZ buttons to a desired scene and click Set Up Limit to save the position as the
scene's upper boundary.
2) Repeat to set the left, right and lower boundaries of the scene.
6. Set other tracking parameters.
Tracking Duration
Set the duration of tracking. If the value is selected as 0, the tracking duration will not be
limited.
Zooming Ratio
It is the zoomed-in level when the camera channel is tracking a target.
Go to Configuration → VCA → Zooming Ratio, select a scene from the drop-down list, and
control the zoom in/out buttons to get a desired zooming level, and save the settings.
Post-tracking
Set the duration of automatic tracking of the target after it stops.
Go to Configuration → VCA → Advanced Configuration, and set parameter.
7. Click Save.
6.3.2 Set Rules
The device can detect whether there is any target breaking the VCA rules. The optical camera will
track the target or the device will alarm when the VCA rule is triggered.
Steps
1. Go to Configuration → VCA → Scene Configuration → Scene x → Rule.
2. Click to add a new rule.
3. Enter the rule name, and click the drop down menu to select Rule Type.
Note
Each scene can be configured with different rule types. Up to 8 rules can be set for one scene.
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Line Crossing
If any target move across the setting line, the alarm will be triggered. You can set the crossing
direction.
Intrusion
If any target intrude into the pre-defined region longer than the set duration, the alarm will
be triggered.
Region Entrance
If any target enters the pre-defined region, the alarm will be triggered.
Region Exiting
If any target exits the pre-defined region, the alarm will be triggered.
4. Set parameters of the rule.
Sensitivity
The higher the value is, the more easily the alarm can be triggered.
Target Detection
You are recommended to select the target as Human & Vehicle. In distant view, the device
cannot classify the target with pixels less than 10*10. The target will be recognized as
human directly. So the selection of this item will not trigger false alarm or missing alarm.
Background Interference Suppression
Eliminate the environment interference to reduce the false alarm. For example, the wind
blows grass.
5. Draw the rules.
– When the rule type is selected as Line Crossing, click to draw a line in the live view. You
can drag end points of the line to adjust the position and length.
Line Crossing
You can set the crossing direction. Bidirectional, A-to-B, or B-to-A are selectable.
– When the rule type is selected as Intrusion,Region Entrance, Region Entrance, click to
draw an area in the live view. Right click the mouse to finish drawing.
Duration
The device performs perimeter protection when the target stays in the detection area for
more than set value.
Note
Draw three segments of the rule from near to far to cover all of the detection area.
6. Check to enable Filter by Pixel. Then Draw max size and min size rectangles to filter the target
among human, vehicle, animal, and others. Only the target whose size is between the Max. Size
and Min. Size value will trigger the alarm.
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Note
● You can draw the max. size and min. size rectangles according to the real target in the scene.
The recommended size is 1.2 times of the target.
● The height of the rectangle is a more important factor as it is the main difference to tell apart
a human and an animal.
● Click to copy the same settings to other rules.
7. Click Save.
8. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
6.3.3 Set the Scene Auto-Switch
The device support patrol tracking for multiple important scenes. The alarm will be triggered if the
rule is broken during patrol sequence.
Before You Start
Finish scene settings in advance. See Set Detection Scenes and Tracking for configuration
instructions.
Steps
1. Go to VCA → Scene Auto-Swtich to configure this function.
2. Set the scene patrol sequence.
Scene Name
Select a scene name from the drop down list.
Duration
Set the dwell time of the scene when doing patrol tracking.
3. Click the up, down arrow to adjust the patrol sequence.
4. Click Save.
6.3.4 Set Polling Plan
Both the optical channel and the thermal channels support the perimeter protection. Set the
working shift for each channel.
Before You Start
The detection scenes and rules should be configured in advance for both channels.
Steps
1. Go to Configuration → VCA → Camera 01/Camera 02 → Basic Settings → Polling Plan.
2. Select a polling mode.
Auto
The device automatically activates the optical channel for perimeter
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protection in daytime and the thermal channel at night.
Manual
You can manually set the working shifts for the channels.
1. Select the Polling Mode as Manual.
2. Select Optical Channel or Thermal Channel for the drop-down
list.
3. Drag to draw time bars on the schedule. Click on the drawn bar to
adjust the time and the channel.
Note
The schedule for the channels can not overlap.
3. Click Save.
6.4 Advanced Configuration
Go to Configuration → VCA → Advanced Configurationand configure the parameters.
Detection Parameters
Detection Sensitivity
The higher the sensitivity is, the easier the target will be detected.
Background Update Rate
if a detected target remains in the monitoring scene for a certain time, the system will count the
target as the background automatically. The greater the value is, the faster the target will be
counted as the background.
Minimum Target Size
The system will filter out the object smaller than the minimum target size.
Displacement Constraint for Target Generation
The higher the value is, the slower the target is generated, and the higher accuracy the analysis
will get.
Optical-axis Movement
Check the function when the target moves in the direction of camera's optical -axis.
When the target is far from the device and the movement is not clear, enable this function to
check the move direction.
Single Alarm
The system only sends alarm once for one target triggering. Otherwise, the alarm will be
triggered continuously until the target disappears.
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Scene Modes
The scene mode is set to be General by default. Select Distant View when you are far from the
targets. Select Leaves Interfered View when there are shaking targets in the scene, such as
leaves.
Restore Parameters
Restore Default
Click Restore to restore the parameters to the default.
Restart VCA
Click Restartto restart the VCA function.
Note
The settings vary according to different models.
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Chapter 7 Event and Alarm
This part introduces the configuration of events. The device takes certain response to triggered
alarm. Certain events may not be supported by certain device models.
7.1 Set Motion Detection
It helps to detect the moving objects in the detection region and trigger the linkage actions.
Steps
1. Go to Configuration → Event → Basic Event → Motion Detection.
2. Select the channel No.
3. Check Enable Motion Detection.
4. Optional: Highlight to display the moving object in the image in green.
1) Check Enable Dynamic Analysis for Motion.
2) Go to Configuration → Local.
3) Set Rules to Enable.
5. Select Configuration Mode, and set rule region and rule parameters.
– For the information about normal mode, see Normal Mode.
– For the information about expert mode, see Expert Mode.
6. Set the arming schedule and linkage methods. For the information about arming schedule
settings, see Set Arming Schedule. For the information about linkage methods, see Linkage
Method Settings.
7. Click Save.
7.1.1 Normal Mode
You can set motion detection parameters according to the device default parameters.
Steps
1. Select normal mode in Configuration.
2. Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the
motion detection is. If the sensitivity is set to 0, motion detection and dynamic analysis do not
take effect.
3. Click Draw Area. Click and drag the mouse on the live video, then release the mouse to finfish
drawing one area.
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Figure 7-1 Set Rules
Stop Drawing
Stop drawing one area.
Clear All
Clear all the areas.
4. Optional: You can set the parameters of multiple areas by repeating the above steps.
7.1.2 Expert Mode
You can configure the motion detection parameters of day/night switch according to the actual
needs.
Steps
1. Select expert mode in Configuration.
2. Set parameters of expert mode.
Day/Night Switch
OFF: Day/Night switch is disabled.
Day/Night Auto-Switch: The system switches day/night mode automatically according to
environment. It displays colored image at day and black and white image at night.
Day/Night Scheduled-Switch: The system switches day/night mode according to the schedule.
It switches to day mode during the set periods and switches to night mode during the other
periods.
Note
This function is not supported in the expert mode of thermal channel.
Sensitivity
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The higher the value of sensitivity is, the more sensitive the motion detection is. If the
sensitivity is set to 0, motion detection and dynamic analysis do not take effect.
3. Select an Area and click Draw Area. Click and drag the mouse on the live video, then release the
mouse to finish drawing one area.
Figure 7-2 Set Rules
Stop Drawing
Finish drawing one area.
Clear All
Delete all the areas.
4. Optional: Repeat the above steps to set multiple areas.
7.2 Set Video Tampering Alarm
When the configured area is covered and cannot be monitored normally, the alarm is triggered
and the device takes certain alarm response actions.
Steps
1. Go to Configuration → Event → Basic Event → Video Tampering.
2. Select the channel number.
3. Check Enable.
4. Set the Sensitivity. The higher the value is, the easier to detect the area covering.
5. Click Draw Area and drag the mouse in the live view to draw the area.
Stop Drawing
Finish drawing.
Clear All
Delete all the drawn areas.
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Figure 7-3 Set Video Tampering Area
6. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
7. Click Save.
7.3 Set Alarm Input
Alarm signal from the external device triggers the corresponding actions of the current device.
Before You Start
Note
This function is only supported by certain models.
Make sure the external alarm device is connected. See Quick Start Guide for cable connection.
Steps
1. Go to Configuration → Event → Basic Event → Alarm Input.
2. Check Enable Alarm Input Handling.
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3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name.
4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
5. Click Copy to... to copy the settings to other alarm input channels.
6. Click Save.
7.4 Set Exception Alarm
Exception such as network disconnection can trigger the device to take corresponding action.
Steps
1. Go to Configuration → Event → Basic Event → Exception.
2. Select Exception Type.
HDD Full
The HDD storage is full.
HDD Error
Error occurs in HDD.
Network
Disconnected
The device is offline.
IP Address Conflicted
The IP address of current device is same as that of other device in the
network.
Illegal Login
Incorrect user name or password is entered.
Voltage Instable
The power supply voltage is fluctuating.
PT Locking
The panning and tilting movements are stuck.
3. Refer to Linkage Method Settings for setting linkage method.
4. Click Save.
7.5 Set Burning-Prevention
This function is used to close the shutter to prevent the lens from high temperature damage.
Steps
1. Go to Configuration → Event → Basic Event → Burning-Prevention.
2. Check Enable.
3. Select burning-prevention mode.
Lens Movement
The lens move automatically to avoid high temperature damage.
4. Set the protection duration and protection delay.
5. Click Save.
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7.6 Detect Audio Exception
Audio exception detection function detects the abnormal sound in the scene, such as the sudden
increase/decrease of the sound intensity, and some certain actions can be taken as response.
Steps
1. Go to Configuration → Event → Smart Event → Audio Exception Detection.
2. Select one or several audio exception detection types.
Audio Loss Detection
Detect sudden loss of audio track.
Sudden Increase of Sound Intensity Detection
Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are
configurable.
Note
● The lower the sensitivity is, the more significant the change should be to trigger the
detection.
● The sound intensity threshold refers to the sound intensity reference for the detection. It is
recommended to set as the average sound intensity in the environment. The louder the
environment sound, the higher the value should be. You can adjust it according to the real
environment.
Sudden Decrease of Sound Intensity Detection
Detect sudden decrease of sound intensity. Sensitivity is configurable.
3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage methods.
4. Click Save.
Note
The function varies according to different models.
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Chapter 8 Arming Schedule and Alarm Linkage
Arming schedule is a customized time period in which the device performs certain tasks. Alarm
linkage is the response to the detected certain incident or target during the scheduled time.
8.1 Set Arming Schedule
Set the valid time of the device tasks.
Steps
1. Click Arming Schedule.
2. Drag the time bar to draw desired valid time.
Note
Up to 8 periods can be configured for one day.
3. Adjust the time period.
– Click on the selected time period, and enter the desired value. Click Save.
– Click on the selected time period. Drag the both ends to adjust the time period.
– Click on the selected time period, and drag it on the time bar.
4. Optional: Click Copy to... to copy the same settings to other days.
5. Click Save.
8.2 Linkage Method Settings
You can enable the linkage functions when an event or alarm occurs.
8.2.1 Trigger Alarm Output
If the device has been connected to an alarm output device, and the alarm output No. has been
configured, the device sends alarm information to the connected alarm output device when an
alarm is triggered.
Steps
Note
This function is only supported by certain models.
1. Go to Configuration → Event → Basic Event → Alarm Output.
2. Set alarm output parameters.
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Automatic Alarm
For the information about the configuration, see Automatic Alarm.
Manual Alarm
For the information about the configuration, see Manual Alarm.
3. Click Save.
Manual Alarm
You can trigger an alarm output manually.
Steps
1. Set the manual alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Edit a name for the alarm output.
Delay
Select Manual.
2. Click Manual Alarm to enable manual alarm output.
3. Optional: Click Clear Alarm to disable manual alarm output.
Automatic Alarm
Set the automatic alarm parameters, then the device triggers an alarm output automatically in the
set arming schedule.
Steps
1. Set automatic alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Custom a name for the alarm output.
Delay
It refers to the time duration that the alarm output remains after an alarm occurs.
2. Set the alarming schedule. For the information about the settings, see Set Arming Schedule.
3. Click Copy to… to copy the parameters to other alarm output channels.
4. Click Save.
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8.2.2 FTP/NAS/Memory Card Uploading
If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the
alarm information to the FTP server, network attached storage and memory card when an alarm is
triggered.
Refer to Set FTP to set the FTP server.
Refer to Set NAS for NAS configuration.
Refer to Set Memory Card for memory card storage configuration.
8.2.3 Send Email
Check Send Email, and the device sends an email to the designated addresses with alarm
information when an alarm event is detected.
For email settings, refer to Set Email.
Set Email
When the email is configured and Send Email is enabled as a linkage method, the device sends an
email notification to all designated receivers if an alarm event is detected.
Before You Start
Set the DNS server before using the Email function. Go to Configuration → Network → Basic
Settings → TCP/IP for DNS settings.
Steps
1. Go to email settings page: Configuration → Network → Advanced Settings → Email.
2. Set email parameters.
1) Input the sender's email information, including the Sender's Address, SMTP Server, and
SMTP Port.
2) Optional: If your email server requires authentication, check Authentication and input your
user name and password to log in to the server.
3) Set the E-mail Encryption.
● When you select SSL or TLS, and disable STARTTLS, emails are sent after encrypted by SSL
or TLS. The SMTP port should be set as 465.
● When you select SSL or TLS and Enable STARTTLS, emails are sent after encrypted by
STARTTLS, and the SMTP port should be set as 25.
Note
If you want to use STARTTLS, make sure that the protocol is supported by your email
server. If you check the Enable STARTTLS while the protocol is not supported by your email
sever, your email is sent with no encryption.
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4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The
notification email has 3 attached alarm pictures about the event with configurable image
capturing interval.
5) Input the receiver's information, including the receiver's name and address.
6) Click Test to see if the function is well configured.
3. Click Save.
8.2.4 Notify Surveillance Center
Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center
when an alarm event is detected.
8.2.5 Trigger Recording
Check Trigger Recording, and the device records the video about the detected alarm event.
For device with more than one camera channels, you can set one or more channels to take
recordings if needed.
For recording settings, refer to Video Recording and Picture Capture.
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Chapter 9 PTZ
PTZ is an abbreviation for pan, tilt, and zoom. It means the movement options of the camera.
9.1 PTZ Control
In live view interface, you can use the PTZ control buttons to control the device panning, tilting,
and zooming.
PTZ Control Panel
Click and hold the directional button to pan/tilt
the device.
Note
● You can set Keyboard Control Speed in
Configuration → PTZ → Basic Settings. The
speed of pan/tilt movement in live view is
based on this speed level.
● You can set Max. Tilt-angle in Configuration
→ PTZ → Basic Settings to limit tilt
movement range.
Click the button, then the device keeps
panning.
Note
You can set Auto Scan Speed in Configuration
→ PTZ → Basic Settings. The higher the value
you set, the faster the device pans.
Drag the slider to adjust the speed of pan/tilt
movement.
Note
You can set Manual Control Speed in Configuration → PTZ → Basic Settings.
Compatible
The control speed is same as Keyboard Control
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Speed.
Pedestrian
Choose Pedestrian when you monitor the
pedestrians.
Non-motor Vehicle
Choose Non-motor Vehicle when you monitor
the non-motor vehicles.
Motor Vehicle
Choose Motor Vehicle when you monitor the
motor vehicles.
Auto
You are recommended to set it as Auto when
the application scene of the speed dome is
complicated.
To avoid blurred image resulted from fast zoom, you can check Enable Proportional
Pan in Configuration → PTZ → Basic Settings. If you enable this function, the
pan/tilt speed change according to the amount of zoom. When there is a large
amount of zoom, the pan/tilt speed will be slower for keeping the image from
moving too fast on the live view image.
Zoom in/out
Click the button, and the lens zooms in.
Click the button, and the lens zooms out.
Note
● You can set Zooming Speed in Configuration → PTZ → Basic Settings. The higher the value is,
the faster the zooming speed is.
● You can set Zoom Limit in Configuration → Image → Display Settings → Other to limit the
maximum value of the total zoom (digital zoom and optical zoom).You can set Synchronized
Zoom in Configuration → PTZ → Basic Settings to synchronize the zoom settings in the optical
channel and the thermal channel.
Focus
Click the button, then the lens focuses near
and the object nearby gets clear.
Click the button, then the lens focuses far and
the object far away gets clear.
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Iris
When the image is too dark, click the button to
enlarge the iris.
When the image is too bright, click the button
to stop down the iris.
9.2 Set Preset
A preset is a predefined image position. For the defined preset, you can call the preset No. to view
the position.
Steps
1. Click to show the setting panel, and click .
2. Use the PTZ control buttons to move the lens to the desired position.
3. Select a preset number from the preset list, and click to finish the setting.
Note
Some presets are predefined with special command. You can only call them but not configure
them.
4. Repeat the steps above to set multiple presets.
Click the button to call the preset.
Click the button to delete the preset.
Note
You can delete all presets in Configuration → PTZ → Clear Config. Click Clear All Presets, and
click Save.
What to do next
Go to Configuration → PTZ → Basic Settings to set preset freezing and preset speed.
After enabling preset freezing, the live image switches directly from one preset to another,
without showing the areas between these two scenes. It also guarantees the masked area will not
be seen when the device is moving.
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9.2.1 Special Presets
You can call the following presets with special demands to enable corresponding functions.
Preset No.
Function
Preset No.
Function
33
Auto Flip
92
Set manual limits
34
Back to origin
93
Save manual limits
35
Call patrol 1
94
Remote reboot
36
Call patrol 2
95
Call OSD menu
37
Call patrol 3
96
Stop a scan
38
Call patrol 4
97
Start random scan
39
Day mode
98
Start frame scan
40
Night mode
99
Start auto scan
41
Call pattern 1
100
Start tilt scan
42
Call pattern 2
101
Start panorama scan
43
Call pattern 3
102
Call patrol 5
44
Call pattern 4
103
Call patrol 6
45
One-touch patrol
104
Call patrol 7
46
Call area scan
105
Call patrol 8
47
Call area scan 1
Note
Not all models support the presets above. Please take the actual product for reference.
9.3 Set Patrol Scan
Patrol scan is a function to automatically move among multiple presets.
Before You Start
Note
This function is only supported by certain models.
Make sure that you have defined more than one presets. See Set Preset for detailed configuration.
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Steps
1. Click to show the setting panel, and click to enter patrol setting interface.
2. Select a patrol number from the list and click .
3. Click to add presets.
Preset
Select predefined preset.
Speed
Set the speed of moving from one preset to another.
Time
It is the duration staying on one patrol point.
Delete the presets in patrol.
Adjust the preset order.
Note
A patrol can be configured with 32 presets at most, and 2 presets at least.
4. Click OK to finish a patrol setting.
5. Repeat the steps above to configure multiple patrols.
6. Operate patrols.
Call the patrol.
Stop patroling.
Delete the patrol.
Set the patrol.
Note
You can delete all patrols in Configuration → PTZ → Clear Config. Click Clear All Patrols, and
click Save.
9.3.1 Set One-Touch Patrol
The device automatically adds presets to one patrol path and starts patrol scan.
Steps
1. Set two or more presets except special presets. For setting presets, refer to Set Preset.
The device will automatically add presets to patrol path No.8.
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2. Choose one of the following methods to enable the function.
– Click .
– Call patrol path No.8.
Select and call preset No.45.
9.4 Set Pattern Scan
The device can move as the recorded pattern.
Steps
Note
This function is only supported by certain models.
1. Click to show the PTZ control panel, and click .
2. Select one pattern scan path that needs to be set.
3. Click to start recording pattern scan.
4. Click PTZ control buttons as demands.
Note
Recording stops when the space for pattern scan is 0%.
5. Click to complete one pattern scan path settings.
6. Click to call pattern scan.
Stop pattern scan.
Reset pattern scan path.
Delete the selected pattern scan.
Note
If you need to delete all the pattern scans, go to Configuration → PTZ → Clear Config, and check
Clear All Patterns, and click Save.
9.5 Set Linear Scan
The device can perform auto scan in setting area for fire source detection.
Steps
1. Go to Configuration → PTZ → Linear Scan.
2. Select the camera channel.
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3. Zoom in and zoom out the camera to the appropriate zoom ratio, and click Save Ratio.
Note
Click Enable Saved Ratio to set the camera to the saved zoom ratio.
4. Check Enter Area Settings.
5. Set the left/right/up/down limits with the PTZ control panel, and click to confirm settings.
6. Optional: Click Clear to delete the saved scan area.
7. Click Save.
8. Click Call Linear Scan to start linear scan, and click Stop Linear Scan to stop linear scan.
Note
When setting the linear scan area, make sure the target area is both included in the optical
channel and the thermal channel.
9.6 Set Limit
The device can only move within the limited range.
Steps
1. Go to Configuration → PTZ → Limit.
2. Select Limit Type.
Manual Stops
It refers to the movement range limit when you control the device manually.
Scan Stops
It refers to the movement range limit when the device scans automatically.
Note
Scan limit is only supported by the device that has scan function.
3. Click Set and set limits according to the prompt on the live image.
4. Optional: Click Clear to clear the limit settings of the selected mode.
5. Click Save.
6. Check Enable Limit.
Note
If you need to cancal all the set patrol paths, go to Configuration → PTZ → Clear Config, select
Clear All PTZ Limited, and click Save.
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Result
The device can only move within the set region after saving the settings.
9.7 Set Initial Position
Initial position refers to the relative initial position of the device azimuth. You can set the initial
position if you need to select one point in the scene as the base point.
Steps
1. Go to Configuration → PTZ → Initial Position.
2. Move the device to the needed position by manually controlling the PTZ control buttons.
3. Click Set to save the information of initial position.
Call
The device moves to the set initial position.
Clear
Clear the set initial position.
9.8 Set Park Action
You can set the device to perform an action (for example, preset or patrol) or return to a position
after a period of inactivity (park time).
Before You Start
Set the action type first. For example, if you want to select patrol as park action, you should set
the patrol. See Set Patrol Scan for details.
Steps
1. Go to Configuration → PTZ → Park Action.
2. Check Enable Park Action.
3. Set Park Time: the inactive time before the device starts park action.
4. Select Action Type according to your needs.
Note
The VCA Type varies according to different action types.
5. Select an Action Type ID, if you select patrol or preset as action type.
When the action type is patrol, action type ID stands for patrol No. When the action type is
preset, action type ID stands for preset No.
6. Click Save.
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9.9 Set Privacy Mask
Privacy masks cover certain areas on the live image to protect personal privacy from being live
viewed and recorded.
Steps
1. Go to Configuration → PTZ → Privacy Mask.
2. Select a channel.
3. Adjust the live image to the target scene via PTZ control buttons.
4. Draw the area.
Draw Area
Click Draw Area, and click on the live view
image to determine the boundary of the
mask.
Stop Drawing
ClickStop Drawing after drawing the mask.
5. Click Add.
It is listed in Privacy Mask List.
6. Edit Name, Type, and Active Zoom Ratio on your demand.
Active Zoom Ratio
When the actual zoom ratio is less than the set active zoom ratio, the set area can not be
covered. When the actual zoom ratio is greater than the set active zoom ratio, the privacy
mask is valid. The maximum value of active zoom ratio depends on the camera module.
Note
Active zoom ratio is only supported for the PTZ channel.
7. Repeat the steps above to set other privacy masks.
8. Check Enable Privacy Masks.
9.10 Set Scheduled Tasks
You can set the device to perform a certain task during a certain period.
Steps
1. Go to Configuration → PTZ → Scheduled Tasks.
2. Check Enable Scheduled Task.
3. Select the a task type from the drop-down list and draw a time bar on the schedule table.
4. Click the set time bar and set the action ID and smart event or VCA type.
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Note
Not all task types support the settings of action ID and smart event or VCA function. Please take
the actual product for reference.
5. Repeat step 3 and step 4 to set more than one scheduled tasks.
6. Set Park Time. During the set task period, if you operate the device manually, the scheduled
task will be suspended. When the manual operation is over, the device will continue to perform
the scheduled task after the set park time.
Note
Up to 30 time periods can be configured per day.
7. Click Save.
Note
If you want to clear all scheduled tasks, go to Configuration → PTZ → Clear Config, check Clear
All Scheduled Tasks, and click Save.
9.11 Set Combined Path
It offers the option to add multiple types of VCA scanning tasks to one combination path. Setting
the combined path as a scheduled task or a park action is convenient to manage multiple VCA
functions in different circumstances.
Before You Start
Note
This function is only supported by certain models.
Finish setting the desired actions (Linear Scan and Patrol are available) and VCA functions (Fire
Detection is available). See Set Linear Scan, Set Patrol Scan, and Fire and Smoke Detection for
configuration instructions.
Steps
1. Go to Configuration → PTZ → Combined Path.
2. Select a channel.
3. Select a path number from the drop-down list.
Up to 4 paths are available.
4. Click Add, and set the action type, action No. and VCA type for the added action.
Up to 10 actions can be added to one path.
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You can click ON to manually call the path and OFF to stop it.
5. Click Save.
What to do next
Set the combined path in park action (see Set Park Action) or scheduled task (see Set Scheduled
Tasks).
9.12 Set Device Position
Before You Start
Go to Configuration → PTZ → Basic Settings → PTZ OSD to enable PT Status display.
Steps
1. Go to the setting page: Configuration → PTZ → Position Settings.
2. Select a PT Mode.
Manual
Use a direction indicating device to determine the North at the device
location, and set the North for the device. For details, see Set Manual
Compass.
Auto
For the device that has built-in e-compass, the compass can
automatically tell the north direction for the device. For details, see
Set Auto Compass.
3. Optional: Check Display Position Diagram to display the position diagram on the live view.
4. Set Vandal-proof alarm.
After enabling the function, the device triggers alarms once its position changes because of
shock or vandalism.
Sensitivity
The higher the value is, the easier the alarm will be triggered.
Upload Vandal-proof Alarm
The device uploads the alarm information when the alarm is triggered.
5. Get the device location information in advance, and input the longitude and latitude of the
device manually.
6. Click Save.
What to do next
If you lost direction when operating the device, you can click Point to North to call the north
position that is saved in the device.
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9.12.1 Set Manual Compass
Use a direction indicating device to determine the North at the device location, and set the North
for the device.
Before You Start
Use a direction indicating device to determine the north at the device location.
Steps
1. Select the PT Mode as Manual.
2. Adjust the tilt position of the device to 0 by controling the up arrow and down arrow on the PTZ
panel.
3. Adjust the pan position to show the live view of the north direction by controling the left arrow
and right arrow on the PTZ panel.
4. Click Set as North.
9.12.2 Set Auto Compass
For the device that has built-in e-compass, the compass can automatically tell the north direction
for the device.
Before You Start
Electromagnetic interference may affect the accuracy of the e-compass. Use manual compass if
electromagnetic interference occurs in the device installation environment.
Steps
1. Select the PT Mode as Auto.
2. Click Calibrate to synchronize the north of the device with that of the e-compass.
9.13 Set Power Off Memory
This function can resume the previous PTZ status of device after it restarting from a power-off.
Steps
1. Go to Configuration → PTZ → Basic Settings.
2. Select Resume Time Point. When the device stays at one position for the set resume time point
or more, the position is saved as a memory point. The device returns to the last memory point
when it restarts.
3. Click Save.
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9.14 Set PTZ Priority
The function can set the PTZ priority of different signals.
Steps
1. Go to Configuration → PTZ → Prioritize PTZ.
2. Set the priority signal and delayed time.
Network
The network signal controls the device with priority.
RS-485
The RS-485 signal controls the device with priority.
Delay
It refers to the time interval of PTZ operation controlled by different signals. When the
operation with high priority is finished, the low priority signal controls the device after the
setting interval.
3. Click Save.
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Chapter 10 Live View
It introduces the live view parameters, function icons and transmission parameters settings.
10.1 Live View Parameters
The supported functions vary depending on the model.
Note
For multichannel devices, select the desired channel first before live view settings.
10.1.1 Window Division
● refers to 1 × 1 window division.
● refers to 2 × 2 window division.
● refers to 3 × 3 window division.
● refers to 4 × 4 window division.
10.1.2 Window Proportion
● refers to the window size is 16 : 9.
● refers to the window size is 4 : 3.
● refers to original window size.
● refers to self-adaptive window size.
10.1.3 Live View Stream Type
Select the live view stream type according to your needs. For the detailed information about the
stream type selection, refer to Stream Type.
10.1.4 Enable and Disable Live View
This function is used to quickly enable or disable live view of all channels.
● Click to start live view of all channels.
● Click to stop live view of all channels.
10.1.5 View Previous/Next Page
When the number of channels surpasses that of live view window division, this function can switch
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live view among multiple channels.
Click to switch live view among multiple channels.
10.1.6 Full Screen
This function is used to view the image in full screen mode.
Click to start full screen mode and press ESC button to exit.
10.1.7 Conduct Regional Focus
You can enable the function to focus on certain area.
Steps
1. Click to enable regional focus.
2. Drag the mouse on the live view to draw a rectangle as the desired focus area.
3. Click to disable this function.
10.1.8 Light
Click to turn on or turn off the illuminator.
10.1.9 Operate Wiper
For the device that has a wiper, you can control the wiper via web browser.
Note
Wiper operation and settings vary on device models.
Steps
1. Go to Configuration → PTZ → Wiper.
2. Select a wiper mode.
One Time
The wiper wipes one time when you click on live view page.
Cycle
The wiper works on schedule at set wiping interval. Click on live
view to start wiping.
Duration
The schedule in which the wiper is ready to work.
Interval
The interval between two successive wiping actions.
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Auto
Note
Auto mode is only available for device that supports rain-sensing auto
wiper.
In auto mode, the wiper works when rain drops on the window.
10.1.10 Lens Initialization
Lens initialization is used on the device equipped with motorized lens. The function can reset lens
when long time zoom or focus results in blurred image. This function varies according to different
models.
Manual Lens Initialization
Click to operate lens initialization.
Auto Lens Initialization
Go to Configuration → System → Maintenance → Lens Correction to enable this function. You
can set the arming schedule, and the device will correct lens automatically during the
configured time periods.
10.1.11 Track Manually
In live view, manually select a target for the device to track.
Note
The function may not be supported by certain device models.
Steps
1. Click on the toolbar of the live view page.
2. Click a moving object in the live image.
The device tracks the target and keeps it in the center of live view image.
10.1.12 Auxiliary Focus
Click to realize automatic focus. This function is subject to the actual device model.
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10.1.13 Quick Set Live View
It offers a quick setup of PTZ, display settings, OSD, and video/audio settings on live view page.
Steps
1. Click to show quick setup page.
2. Set PTZ, display settings, OSD, and video/audio parameters.
– For PTZ settings, see Lens Parameters Adjustment .
– For display settings, see Display Settings.
– For OSD settings, see OSD.
– For audio and video settings, see Video and Audio.
Note
The function is only supported by certain models.
10.1.14 Lens Parameters Adjustment
It is used to adjust the lens focus, zoom and iris.
Zoom
● Click , and the lens zooms in.
● Click , and the lens zooms out.
Focus
● Click , then the lens focuses far and the distant object gets clear.
● Click , then the lens focuses near and the nearby object gets clear.
PTZ Speed
Slide to adjust the speed of the pan/tilt movement.
Iris
● When the image is too dark, click to enlarge the iris.
● When the image is too bright, click to stop down the iris.
10.1.15 Conduct 3D Positioning
3D positioning is to relocate the selected area to the image center.
Steps
1. Click to enable the function.
2. Select a target area in live image.
– Left click on a point on live image: the point is relocated to the center of the live image. With
no zooming in or out effect.
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– Hold and drag the mouse to a lower right position to frame an area on the live: the framed
area is zoomed in and relocated to the center of the live image.
– Hold and drag the mouse to an upper left position to frame an area on the live: the framed
area is zoomed out and relocated to the center of the live image.
3. Click the button again to turn off the function.
10.1.16 De-icing
Click to perform manual de-Icing of the device.
10.1.17 Synchronize FOV
Click to synchronize the FOV of optical lens and thermal lens.
10.2 Set Transmission Parameters
The live view image may be displayed abnormally according to the network conditions. In different
network environments, you can adjust the transmission parameters to solve the problem.
Steps
1. Go to Configuration → Local.
2. Set the transmission parameters as required.
Protocol
TCP
TCP ensures complete delivery of streaming data and better video quality, yet the real-time
transmission will be affected. It is suitable for the stable network environment.
UDP
UDP is suitable for the unstable network environment that does not demand high video
fluency.
MULTICAST
MULTICAST is suitable for the situation that there are multiple clients. You should set the
multicast address for them before selection.
Note
For detailed information about multicast, refer to Multicast.
HTTP
HTTP is suitable for the situation that the third-party needs to get the stream from the
device.
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Play Performance
Shortest Delay
The device takes the real-time video image as the priority over the video fluency.
Balanced
The device ensures both the real-time video image and the fluency.
Fluent
The device takes the video fluency as the priority over teal-time. In poor network
environment, the device cannot ensures video fluency even the fluency is enabled.
Custom
You can set the frame rate manually. In poor network environment, you can reduce the
frame rate to get a fluent live view. But the rule information may cannot display.
Auto Start Live View
● Yes means the live view is started automatically. It requires a high performance monitoring
device and a stable network environment.
● No means the live view should be started manually.
3. Click OK.
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Chapter 11 Video and Audio
This part introduces the configuration of video and audio related parameters.
11.1 Video Settings
This part introduces the settings of video parameters, such as, stream type, video encoding, and
resolution.
Go to setting page: Configuration → Video/Audio → Video.
Note
For device with multiple camera channels, select a channel before other settings.
11.1.1 Stream Type
For device supports more than one stream, you can specify parameters for each stream type.
Main Stream
The stream stands for the best stream performance the device supports. It usually offers the
best resolution and frame rate the device can do. But high resolution and frame rate usually
mean larger storage space and higher bandwidth requirements in transmission.
Sub Stream
The stream usually offers comparatively low resolution options, which consumes less bandwidth
and storage space.
11.1.2 Video Type
Select the content (video and audio) that should be contained in the stream.
Video
Only video content is contained in the stream.
Video & Audio
Video content and audio content are contained in the composite stream.
11.1.3 Resolution
Select video resolution according to actual needs. Higher resolution requires higher bandwidth
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and storage.
11.1.4 Bitrate Type and Max. Bitrate
Constant Bitrate
It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The
compression speed is fast, but mosaic may occur on the image.
Variable Bitrate
It means that the device automatically adjust the bitrate under the set Max. Bitrate. The
compression speed is slower than that of the constant bitrate. But it guarantees the image
quality of complex scenes.
11.1.5 Video Quality
When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according
to actual needs. Note that higher video quality requires higher bandwidth.
11.1.6 Frame Rate
The frame rate is to describe the frequency at which the video stream is updated and it is
measured by frames per second (fps).
A higher frame rate is advantageous when there is movement in the video stream, as it maintains
image quality throughout. Note that higher frame rate requires higher bandwidth and larger
storage space.
11.1.7 Video Encoding
It stands for the compression standard the device adopts for video encoding.
Note
Available compression standards vary according to device models.
H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard.
Without compressing image quality, it increases compression ratio and reduces the size of video
file than MJPEG or MPEG-4 Part 2.
H.264+
H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, you
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can estimate the HDD consumption by its maximum average bitrate. Compared to H.264, H.264+
reduces storage by up to 50% with the same maximum bitrate in most scenes.
When H.264+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended
max. average bitrate by default. You can adjust the parameter to a higher value if the video quality
is less satisfactory. Max. average bitrate should not be higher than max. bitrate.
Note
When H.264+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.
H.265
H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression
standard. In comparison to H.264, it offers better video compression at the same resolution, frame
rate and image quality.
H.265+
H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you
can estimate the HDD consumption by its maximum average bitrate. Compared to H.265, H.265+
reduces storage by up to 50% with the same maximum bitrate in most scenes.
When H.265+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended
max. average bitrate by default. You can adjust the parameter to a higher value if the video quality
is less satisfactory. Max. average bitrate should not be higher than max. bitrate.
Note
When H.265+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.
Profile
This function means that under the same bitrate, the more complex the profile is, the higher the
quality of the image is, and the requirement for network bandwidth is also higher.
I-Frame Interval
I-frame interval defines the number of frames between 2 I-frames.
In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently
decoded without any reference to other images. An I-frame consumes more bits than other
frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more
steady and reliable data bits while requiring more storage space.
SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video
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compression standard.
The objective of the SVC standardization has been to enable the encoding of a high-quality video
bitstream that contains one or more subset bitstreams that can themselves be decoded with a
complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265
design with the same quantity of data as in the subset bitstream. The subset bitstream is derived
by dropping packets from the larger bitstream.
SVC enables forward compatibility for older hardware: the same bitstream can be consumed by
basic hardware which can only decode a low-resolution subset, while more advanced hardware
will be able decode high quality video stream.
11.1.8 Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency
of the stream will be, though, the video quality may not be so satisfactory. The lower value of the
smoothing is, the higher quality of the stream will be, though it may appear not fluent.
11.1.9 Display VCA Info
VCA information can be displayed by Player and Video.
Player
Player means the VCA info can be displayed by the dedicated player provided by the
manufacturer.
Video
Video means the VCA info can be displayed by any general video player.
11.2 Audio Settings
It is a function to set audio parameters such as audio encoding, environment noise filtering.
Go to the audio settings page: Configuration → Video/Audio → Audio.
11.2.1 Audio Input
If a built-in microphone or an external audio pick-up device is available, audio encoding, audio
input mode and input volume are configurable.
Audio Encoding
The device offers several compression standard. Select according to your need.
Audio Input
Select MicIn for the built-in microphone, and LineIn for external audio pick-up device.
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Note
MicIn is only supported by certain models.
Input Volume
Adjust the volume of the audio input.
Environmental Noise Filter
Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered
to some extent.
11.2.2 Two-way Audio
It is used to realize the two-way audio function between the monitoring center and the target in
the monitoring screen.
Before You Start
● Make sure the audio input device (pick-up or microphone) and audio output device (speaker)
connected to the device is working properly. Refer to specifications of audio input and output
devices for device connection.
● If the device has built-in microphone and speaker, two-way audio function can be enabled
directly.
Steps
1. Click Live View.
2. Click on the toolbar to enable two-way audio function of the camera.
3. Click and select , move the slider to adjust the volume.
4. Click , disable the two-way audio function.
11.3 Set ROI
ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest,
thus to increase the quality of the ROI whereas the background information is less focused.
Before You Start
Please check the video coding type. ROI is supported when the video coding type is H.264 or
H.265.
Steps
1. Go to Configuration → Video/Audio → ROI.
2. Check Enable.
3. Select the channel No. according to your need.
4. Select Stream Type.
5. Select Region No. in Fixed Region to draw ROI region.
1) Click Draw Area.
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2) Click and drag the mouse on the view screen to draw the fixed region.
3) Click Stop Drawing.
Note
Select the fixed region that needs to be adjusted and drag the mouse to adjust its position.
6. Input the Region Name and ROI Level.
7. Click Save.
Note
The higher the ROI level is, the clearer the image of the detected region is.
8. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed
regions.
11.4 Metadata
Metadata is the raw data that the device collects before algorithm processing. It is often used for
the third party integration.
Go to Configuration → Video/Audio → Metadata Settings to enable metadata uploading of the
desired function for the camera channels.
11.5 Display Settings
It offers the parameter settings to adjust image features.
Go to Configuration → Image → Display Settings.
For device that supports multiple channels, display settings of each channel is required. The
settings for different channels may be different. This part introduces all possible parameters
among the channels.
Click Default to restore settings.
11.5.1 Scene Mode
There are several sets of image parameters predefined for different installation environments.
Select a scene according to the actual installation environment to speed up the display settings.
11.5.2 Image Adjustment
By adjusting the Brightness, Saturation, Hue, Contrast and Sharpness, the image can be best
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displayed.
Figure 11-1 Saturation
11.5.3 Image Adjustment (Thermal Channel)
You can optimize the image display effect of thermal channel by setting background correction
and manual correction.
Background Correction
Fully cover the lens with an object of uniform temperature in front of the lens, such as foam
board or paperboard. When you click DPC (Defective Pixel Correction), the device will take the
uniform object as the standard and optimize the image once.
Manual Correction
Click DPC (Defective Pixel Correction) to optimize the image once.
Note
It is a normal phenomenon that short video freezing might occur during the process of
Background Correction and Manual Correction.
Thermal AGC Mode
Choose the AGC mode according to different scenes to balance and improve the image quality.
● Histogram: Choose for scene with obvious WDR and high temperature difference, can
improve image contrast and enhance image. E.g. the scene contains both indoor and outdoor
scenes.Linear: Choose for scene with low temperature difference and the target is not
obvious, can improve image contrast and enhance image. E.g. the bird in forest.
● Self-Adaptive: Choose AGC mode automatically according to current scene.
11.5.4 Exposure Settings
Exposure is controlled by the combination of iris, shutter, and gain. You can adjust image effect by
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setting exposure parameters.
Exposure Mode
Auto
The iris, shutter, and gain values are adjusted automatically.
You can limit the changing ranges of iris, shutter and gain by setting Max. Iris Limit, Min. Iris
Limit, Max. Shutter Limit, Min. Shutter Limit and Limit Gain for better exposure effect.
Iris Priority
The value of iris needs to be adjusted manually. The shutter and gain values are adjusted
automatically according to the brightness of the environment.
You can limit the changing ranges of the shutter and gain by setting Max. Shutter Limit, Min.
Shutter Limit and Limit Gain for better exposure effect.
Shutter Priority
The value of shutter needs to be adjusted manually. The iris and gain values are adjusted
automatically according to the brightness of the environment.
You can limit the changing ranges of the iris by setting Max. Iris Limit, Min. Iris Limit and
Limit Gain for better exposure effect.
Manual
You need to set Iris, Shutter, and Gain manually.
Slow Shutter
The higher the slow shutter level is, the slower the shutter speed is. It ensures full exposure in
underexposure condition.
11.5.5 Day/Night Switch
Day/Night Switch function can provide color images in the day mode and turn on fill light in the
night mode. Switch mode is configurable.
Day
The image is always in color.
Night
The image is black/white or colorful and the supplement light will be enabled to ensure clear
live view image at night.
Auto
The camera switches between the day mode and the night mode according to the illumination
automatically.
Scheduled-Switch
Set the Start Time and the End Time to define the duration for day mode.
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Note
● Day/Night Switch function varies according to models.
● You can turn on the smart supplement light in auto, night, and schedule-switch modes for
better image effect.
11.5.6 Set Supplement Light
Steps
1. Go to Configuration → Maintenance → System Service.
2. Check Enable Supplement Light.
3. Click Save.
Set Laser Parameters
You can enable the laser supplement and adjust the laser supplement angle to improve the image
effect.
Before You Start
Check Enable Supplement Light first before you configure this function.
Steps
1. Go to Configuration → System → Maintenance → System Service.
2. Select Laser Optical Axis Adjustment from the drop-down list.
3. Check Enable Laser Optical Axis Adjustment.
4. Adjust the optical zoom ratio to the maximum value via PTZ control panel.
5. Click the direction buttons to adjust the position of laser.
6. Adjust the sensitivity. The higher the value is , the faster the cursor moves.
7. Click Save when the laser point is in the center of live view.
8. Go to Configuration → Image → Display Settings → Image Enhancement to set the laser
compensation region.
9. Adjust the level of laser compensation.
Caution
The laser radiation emitted from the device can cause eye injuries, burning of skin or
inflammable substances. Before enabling laser lighting supplement, make sure no human or
inflammable substances are in front of the laser lens.
11.5.7 BLC
If you focus on an object against strong backlight, the object will be too dark to be seen clearly.
BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC
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mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.
11.5.8 WDR
The WDR (Wide Dynamic Range) function helps the camera provide clear images in environment
with strong illumination differences.
When there are both very bright and very dark areas simultaneously in the field of view, you can
enable the WDR function and set the level. WDR automatically balances the brightness level of the
whole image and provides clear images with more details.
Note
When WDR is enabled, some other functions may be not supported. Refer to the actual interface
for details.
11.5.9 White Balance
White balance is the white rendition function of the camera. It is used to adjust the color
temperature according to the environment.
11.5.10 DNR
Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal
and Expert modes are selectable.
Normal
Set the DNR level to control the noise reduction degree. The higher level means stronger
reduction degree.
Expert
Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The
higher level means stronger reduction degree.
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Figure 11-2 DNR
11.5.11 Defog
You can enable the defog function when the environment is foggy and the image is misty. It
enhances the subtle details so that the image appears clearer.
Figure 11-3 Defog
11.5.12 EIS
Increase the stability of video image by using jitter compensation technology.
11.5.13 OIS
OIS (Optical Image Stabilization) reduces the effects of vibration in a video in order to increase the
stability of the video.
Normal
The camera enable OIS automatically, which can modify most unstable situations.
Expert
You can customize the level and sensitivity of OIS as needed.
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11.5.14 Set Palette
You can select the palette mode to display the thermal grayscale image to colored image.
Steps
1. Go to Configuration → Image → Display Settings.
2. Select the thermal channel.
3. Select a palette mode in Image Enhancement according to your need.
Result
The live view displays the image with palette.
11.5.15 Set Palette Range
The live view can display the palettes effect of the specified temperature range.
Select Manual or Auto from By Temp. Range drop down list.
Auto
The device detects the max. temperature and min. temperature of the scene automatically and
display image of the whole scene with palettes.
Manual
In this mode, you can enter the temperature upper limit and lower limit manually. And the live
view shows the palettes effect of the desired temperature section more detailed.
11.5.16 DDE
Digital Detail Enhancement is used to adjust the details of the image. OFF and Normal modes are
selectable.
OFF
Disable this function.
Normal
Set the DDE level to control the details of the image. The higher the level is, the more details
shows, but the higher the noise is.
11.5.17 Brightness Sudden Change
When the brightness of target and the background is hugely different (the temperature difference
of target and background is huge), the system reduces the difference for viewing.
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11.5.18 Target Enhancement
Enable this function to view the target much more clear in environment of low temperature
difference.
11.5.19 Contrast Enhancement
This function can improve the palettes contract between high temperature and low temperature
areas, avoiding overexposure and over darkness of the image. OFF and On modes are selectable.
11.5.20 Enhance Regional Image
You can select the desired area of image to improve the coding quality. The regional image will be
more detailed and clear.
Steps
1. Go to Configuration → Image → Display Settings → Image Enhancement.
2. Select the area of regional image enhancement. You can select OFF to disable this function, or
select Custom Area to draw a desired area.
A red rectangle shows on the display, in which the image quality is improved.
11.5.21 Mirror
When the live view image is the reverse of the actual scene, this function helps to display the
image normally.
Select the mirror mode as needed.
Note
The video recording will be shortly interrupted when the function is enabled.
11.5.22 Video Standard
Video standard is an ability of a video card or video display device that defines the amount of
colors that are shown and the resolution. The two most common video standard used are NTSC
and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual
scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual
scan lines. Select video signal standard according to the video system in your country/region.
11.5.23 Digital Zoom
You can zoom in the image. The larger the zoom size is, the more blurred the image is.
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11.5.24 Zoom Limit
You can set a certain value to limit the maximum value of zooming.
11.5.25 Local Video Output
If the device is equipped with video output interfaces, such as BNC, CVBS, HDMI, and SDI, you can
preview the live image directly by connecting the device to a monitor screen.
Select the output mode as ON/OFF to control the output.
11.6 OSD
You can customize OSD (On-screen Display) information such as device name, time/date, font,
color, and text overlay displayed on video stream.
Go to OSD setting page: Configuration → Image → OSD Settings.
Select a channel.
Set the corresponding parameters, and click Save to take effect.
Character Set
Select character set for displayed information. If Korean is required to displayed on screen, select
EUC-KR. Otherwise, select GBK.
Displayed Information
Set camera name, date, week, and their related display format.
Text Overlay
Set customized overlay text on image.
OSD Parameters
Set OSD parameters, such as Display Mode, OSD Size, Font Color, and Alignment.
11.7 Overlay Picture
Overlay a customized picture on live view.
Before You Start
The picture to overlay has to be in BMP format with 24-bit, and the maximum picture size is 128 ×
128 pixel.
Steps
1. Go to picture overlay setting page: Configuration → Image → Picture Overlay.
2. Select a channel to overlay picture.
3. Click Browse to select a picture, and click Upload.
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The picture with a red rectangle will appear in live view after successfully uploading.
4. Check Enable Picture Overlay.
5. Drag the picture to adjust its position.
6. Click Save.
11.8 Set Manual DPC (Defective Pixel Correction)
If the amount of defective pixels in the image is comparatively small and accurate correction is
needed, you can correct these pixels manually.
Steps
1. Go to Configuration → Image → DPC.
2. Select the thermal channel.
3. Select manual mode.
4. Click the defective pixel on the image, then a cursor shows on the live view.
5. Click Up, Down, Left, Right to adjust the cursor position to the defective pixel position.
6. Click , then click to correct defective pixel.
Note
If multiple defective pixels need to be corrected, click after locating a defective pixel. Then
after locating other pixels, click to correct them simultaneously.
7. Optional: Click to cancel defective pixel correction.
11.9 Set Picture in Picture
You can overlay the images of two channels and view the image of two channels at the same time.
Steps
1. Select a channel number.
2. Select the picture in picture mode.
Overlap Mode
Partial image of thermal channel is displayed on the full screen of
optical channel. This mode is only supported in optical channel.
Details Overlay
Mode
The device displays the details of optical channel on thermal channel.
This mode is only supported in thermal channel.
3. In Details Overlay Mode, set the Fusion Distance of the target. It is recommended to use the
default value.
4. Click Save.
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Note
Not all models support this function, take the actual product for reference.
11.10 VCA Rule Display Settings
The VCA rule display refers to the function that you can customize the displayed overlay
information of the VCA rule, which includes the font size and line and frame color.
You can go to Configuration → Image → VCA Rule Display to select the desired font size, and set
the line and frame color.
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Chapter 12 Video Recording and Picture Capture
This part introduces the operations of capturing video clips and snapshots, playback, and
downloading captured files.
12.1 Storage Settings
This part introduces the configuration of several common storage paths.
12.1.1 Set Memory Card
If you choose to store the files to memory card, make sure you insert and format the memory card
in advance.
Before You Start
Insert the memory card to the camera. For detailed installation, refer to Quick Start Guide of the
camera.
Steps
1. Go to storage management setting page: Configuration → Storage → Storage Management →
HDD Management.
2. Select the memory card, and click Format to start initializing the memory card.
The Status of memory card turns to Normal from Uninitialized, which means the memory card
can be used normally.
3. Optional: Define the Quota of the memory card. Input the quota percentage for different
contents according to your need.
4. Click Save.
12.1.2 Set NAS
Take network server as network disk to store the record files, captured images, etc.
Before You Start
Get the IP address of the network disk first.
Steps
1. Go to NAS setting page: Configuration → Storage → Storage Management → Net HDD.
2. Click HDD No. Select Mounting Type and set parameters for the disk.
Server Address
The IP address of the network disk.
File Path
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The saving path of network disk files.
User Name and Password
The user name and password of the net HDD.
3. Click Test to check whether the network disk is available.
4. Click Save.
12.1.3 Set FTP
You can configure the FTP server to save images which are captured by events or a timed snapshot
task.
Before You Start
Get the FTP server address first.
Steps
1. Go to Configuration → Network → Advanced Settings → FTP.
2. Configure FTP settings.
Server Address and Port
The FTP server address and corresponding port.
User Name and Password
The FTP user should have the permission to upload pictures.
If the FTP server supports picture uploading by anonymous users, you can check Anonymous
to hide your device information during uploading.
Directory Structure
The saving path of snapshots in the FTP server.
3. Click Upload Picture to enable uploading snapshots to the FTP server.
4. Click Test to verify the FTP server.
5. Click Save.
12.1.4 Set Cloud Storage
It helps to upload the captured pictures and data to the cloud. The platform requests picture
directly from the cloud for picture and analysis. The function is only supported by certain models.
Steps
Caution
If cloud storage is enabled, the pictures are stored in the cloud video manager preferentially.
1. Go to Configuration → Storage → Storage Management → Cloud Storage.
2. Check Enable Cloud Storage.
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3. Set basic parameters.
Protocol Version
The protocol version of the cloud video manager.
Server IP
The IP address of the cloud video manager. It supports IPv4 address.
Serve Port
The port of the cloud video manager. 6001 is the default port and you
are not recommended to edit it.
AccessKey
The key to log in to the cloud video manager.
SecretKey
The key to encrypt the data stored in the cloud video manager.
User Name and
Password
The user name and password of the cloud video manager.
Picture Storage Pool
ID
The ID of the picture storage region in the cloud video manager.
Make sure storage pool ID and the storage region ID are the same.
4. Click Test to test the configured settings.
5. Click Save.
12.2 Video Recording
This part introduces the operations of manual and scheduled recording, playback, and
downloading recorded files.
12.2.1 Record Automatically
This function can record video automatically during configured time periods.
Before You Start
Select Trigger Recording in event settings for each record type except Continuous. See Event and
Alarm for details.
Steps
Note
The function varies according to different models.
1. Go to Configuration → Storage → Schedule Settings → Record Schedule.
2. Select channel No.
3. Check Enable.
4. Select a record type.
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Note
The record type is vary according to different models.
Continuous
The video will be recorded continuously according to the schedule.
Motion
When motion detection is enabled and trigger recording is selected as linkage method, object
movement is recorded.
Alarm
When alarm input is enabled and trigger recording is selected as linkage method, the video is
recorded after receiving alarm signal from external alarm input device.
Motion | Alarm
Video is recorded when motion is detected or alarm signal is received from the external alarm
input device.
Motion & Alarm
Video is recorded only when motion is detected and alarm signal is received from the
external alarm input device.
Event
The video is recorded when configured event is detected.
5. Set schedule for the selected record type. Refer to Set Arming Schedule for the setting
operation.
6. Click Advanced to set the advanced settings.
Overwrite
Enable Overwrite to overwrite the video records when the storage space is full. Otherwise
the camera cannot record new videos.
Pre-record
The time period you set to record before the scheduled time.
Post-record
The time period you set to stop recording after the scheduled time.
Stream Type
Select the stream type for recording.
Note
When you select the stream type with higher bitrate, the actual time of the pre-record and
post-record may be less than the set value.
Recording Expiration
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The recordings are deleted when they exceed the expired time. The expired time is
configurable. Note that once the recordings are deleted, they can not be recovered.
7. Click Save.
12.2.2 Record Manually
Steps
1. Go to Configuration → Local.
2. Set the Record File Size and saving path to for recorded files.
3. Click Save.
4. Click in the live view interface to start recording. Click to stop recording.
12.2.3 Playback and Download Video
You can search, playback and download the videos stored in the local storage or network storage.
Steps
1. Click Playback.
2. Select channel No.
3. Set search condition and click Search.
The matched video files showed on the timing bar.
4. Click to play the video files.
– Click to clip video files.
– Click to play video files in full screen. Press ESC to exit full screen.
Note
Go to Configuration → Local, click Save clips to to change the saving path of clipped video files.
5. Click on the playback interface to download files.
1) Set search condition and click Search.
2) Select the video files and then click Download.
Note
Go to Configuration → Local, click Save downloaded files to to change the saving path of
downloaded video files.
12.3 Capture Configuration
The device can capture the pictures manually or automatically and save them in configured saving
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path. You can view and download the snapshots.
12.3.1 Capture Automatically
This function can capture pictures automatically during configured time periods.
Before You Start
If event-triggered capture is required, you should configure related linkage methods in event
settings. Refer to Event and Alarm for event settings.
Steps
1. Go to Configuration → Storage → Schedule Settings → Capture → Capture Parameters.
2. Set the capture type.
Timing
Capture a picture at the configured time interval.
Event-Triggered
Capture a picture when an event is triggered.
3. Set the Format, Resolution, Quality, Interval, and Capture Number.
4. Refer to Set Arming Schedule for configuring schedule time.
5. Click Save.
12.3.2 Capture Manually
Steps
1. Go to Configuration → Local.
2. Set the Image Format and saving path to for snapshots.
JPEG
The picture size of this format is comparatively small, which is better for network
transmission.
BMP
The picture is compressed with good quality.
3. Click Save.
4. Click near the live view or play back window to capture a picture manually.
12.3.3 View and Download Picture
You can search, view and download the pictures stored in the local storage or network storage.
Steps
1. Click Picture.
2. Select channel No.
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3. Set search condition and click Search.
The matched pictures showed in the file list.
4. Select the pictures then click Download to download them.
Note
Go to Configuration → Local, click Save snapshots when playback to change the saving path of
pictures.
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Chapter 13 Network Settings
13.1 TCP/IP
TCP/IP settings must be properly configured before you operate the device over network. IPv4 and
IPv6 are both supported. Both versions can be configured simultaneously without conflicting to
each other.
Go to Configuration → Basic Configuration → Network → TCP/IP for parameter settings.
NIC Type
Select a NIC (Network Interface Card) type according to your network condition.
IPv4
Two IPv4 modes are available.
DHCP
The device automatically gets the IPv4 parameters from the network if you check DHCP. The
device IP address is changed after enabling the function. You can use SADP to get the device
IP address.
Note
The network that the device is connected to should support DHCP (Dynamic Host
Configuration Protocol).
Manual
You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and
IPv4 Default Gateway, and click Test to see if the IP address is available.
IPv6
Three IPv6 modes are available.
Route Advertisement
The IPv6 address is generated by combining the route advertisement and the device Mac
address.
Note
Route advertisement mode requires the support from the router that the device is connected
to.
DHCP
The IPv6 address is assigned by the server, router or gateway.
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Manual
Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator
for required information.
MTU
It stands for maximum transmission unit. It is the size of the largest protocol data unit that can
be communicated in a single network layer transaction.
The valid value range of MTU is 1280 to 1500.
DNS
It stands for domain name server. It is required if you need to visit the device with domain
name. And it is also required for some applications (e.g., sending email). Set Preferred DNS
Server and Alternate DNS server properly if needed.
13.1.1 Multicast Discovery
Check the Enable Multicast Discovery, and then the online network camera can be automatically
detected by client software via private multicast protocol in the LAN.
13.2 Port
The device port can be modified when the device cannot access the network due to port conflicts.
Caution
Do not modify the default port parameters at will, otherwise the device may be inaccessible.
Go to Configuration → Network → Basic Settings → Port for port settings.
HTTP Port
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.
HTTPS Port
It refers to the port through which the browser accesses the device with certificate. Certificate
verification is required to ensure the secure access.
RTSP Port
It refers to the port of real-time streaming protocol.
SRTP Port
It refers to the port of secure real-time transport protocol.
Server Port
It refers to the port through which the client adds the device.
WebSocket Port
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TCP-based full-duplex communication protocol port for plug-in free preview.
WebSockets Port
TCP-based full-duplex communication protocol port for plug-in free preview. Certificate
verification is required to ensure the secure access.
Note
● Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are only supported by
certain models.
● For device models that support that function, go to Configuration → Network → Advanced
Settings → Network Service to enable it.
13.3 Port Mapping
By setting port mapping, you can access devices through the specified port.
Before You Start
When the ports in the device are the same as those of other devices in the network, refer to Port
to modify the device ports.
Steps
1. Go to Configuration → Network → Basic Settings → NAT.
2. Select the port mapping mode.
Auto Port Mapping
Refer to Set Auto Port Mapping for detailed information.
Manual Port
Mapping
Refer to Set Manual Port Mapping for detailed information.
3. Click Save.
13.3.1 Set Auto Port Mapping
Steps
1. Check Enable UPnP™, and choose a friendly name for the camera, or you can use the default
name.
2. Select the port mapping mode to Auto.
3. Click Save.
Note
UPnP™ function on the router should be enabled at the same time.
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13.3.2 Set Manual Port Mapping
Steps
1. Check Enable UPnP™, and choose a friendly name for the device, or you can use the default
name.
2. Select the port mapping mode to Manual, and set the external port to be the same as the
internal port.
3. Click Save.
What to do next
Go to the router port mapping settings interface and set the port number and IP address to be the
same as those on the device. For more information, refer to the router user manual.
13.4 Multicast
Multicast is group communication where data transmission is addressed to a group of destination
devices simultaneously.
Go to Configuration → Network → Basic Settings → Multicast for the multicast settings.
For a device with more than one channel, multicast can be set independently for each channel.
IP Address
It stands for the address of multicast host.
Stream Type
The stream type as the multicast source.
Video Port
The video port of the selected stream.
Audio Port
The audio port of the selected stream.
13.5 SNMP
You can set the SNMP network management protocol to get the alarm event and exception
messages in network transmission.
Before You Start
Before setting the SNMP, you should download the SNMP software and manage to receive the
device information via SNMP port.
Steps
1. Go to the settings page: Configuration → Network → Advanced Settings → SNMP.
2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.
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Note
The SNMP version you select should be the same as that of the SNMP software.
And you also need to use the different version according to the security level required. SNMP v1
is not secure and SNMP v2 requires password for access. And SNMP v3 provides encryption and
if you use the third version, HTTPS protocol must be enabled.
3. Configure the SNMP settings.
4. Click Save.
13.6 Access to Device via Domain Name
You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device
can be mapped to a domain name resolution server to realize the network access via domain
name.
Before You Start
Registration on the DDNS server is required before configuring the DDNS settings of the device.
Steps
1. Refer to TCP/IP to set DNS parameters.
2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS.
3. Check Enable DDNS and select DDNS type.
DynDNS
Dynamic DNS server is used for domain name resolution.
NO-IP
NO-IP server is used for domain name resolution.
4. Input the domain name information, and click Save.
5. Check the device ports and complete port mapping. Refer to Port to check the device port , and
refer to Port Mapping for port mapping settings.
6. Access the device.
By Browsers
Enter the domain name in the browser address bar to access the
device.
By Client Software
Add domain name to the client software. Refer to the client manual
for specific adding methods.
13.7 Access to Device via PPPoE Dial Up Connection
This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL
dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of
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the device.
Steps
1. Go to Configuration → Network → Basic Settings → PPPoE.
2. Check Enable PPPoE.
3. Set the PPPoE parameters.
Dynamic IP
After successful dial-up, the dynamic IP address of the WAN is displayed.
User Name
User name for dial-up network access.
Password
Password for dial-up network access.
Confirm
Input your dial-up password again.
4. Click Save.
5. Access the device.
By Browsers
Enter the WAN dynamic IP address in the browser address bar to
access the device.
By Client Software
Add the WAN dynamic IP address to the client software. Refer to the
client manual for details.
Note
The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes
after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a
domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain
Name for detail information.
13.8 Accessing via Mobile Client
Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive
alarm notification and so on.
Note
Hik-Connect service should be supported by the camera.
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13.8.1 Enable Hik-Connect Service on Camera
Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP software or Web browser.
Enable Hik-Connect Service via Web Browser
Follow the following steps to enable Hik-Connect Service via Web Browser.
Before You Start
You need to activate the camera before enabling the service.
Steps
1. Access the camera via web browser.
2. Enter platform access configuration interface. Configuration → Network → Advanced Settings
→ Platform Access
3. Select Hik-Connect as the Platform Access Mode.
4. Check Enable.
5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
6. Create a verification code or change the old verification code for the camera.
Note
The verification code is required when you add the camera to Hik-Connect service.
7. Save the settings.
Enable Hik-Connect Service via SADP Software
This part introduce how to enable Hik-Connect service via SADP software of an activated camera.
Steps
1. Run SADP software.
2. Select a camera and enter Modify Network Parameters page.
3. Check Enable Hik-Connect.
4. Create a verification code or change the old verification code.
Note
The verification code is required when you add the camera to Hik-Connect service.
5. Click and read "Terms of Service" and "Privacy Policy".
6. Confirm the settings.
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13.8.2 Set Up Hik-Connect
Steps
1. Get and install Hik-Connect application by the following ways.
Visit https://appstore.hikvision.com to download the application according to your mobile phone
system.Visit the official site of our company. Then go to Support → Tools → Hikvision App
Store.Scan the QR code below to download the application.
Note
If errors like "Unknown app" occur during the installation, solve the problem in two ways.
Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting.Visit
https://appstore.hikvision.com/, and click Installation Help at the upper right corner of the
interface to refer to the troubleshooting.
2. Start the application and register for a Hik-Connect user account.
3. Log in after registration.
13.8.3 Add Camera to Hik-Connect
Steps
1. Connect your mobile device to a Wi-Fi.
2. Log into the Hik-Connect app.
3. In the home page, tap "+" on the upper-right corner to add a camera.
4. Scan the QR code on camera body or on the Quick Start Guide cover.
Note
If the QR code is missing or too blur to be recognized, you can also add the camera by inputting
the camera's serial number.
5. Input the verification code of your camera.
Note
● The required verification code is the code you create or change when you enable Hik-Connect
service on the camera.
● If you forget the verification code, you can check the current verification code on Platform
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Access configuration page via web browser.
6. Tap Connect to a Network button in the popup interface.
7. Choose Wired Connection or Wireless Connection according to your camera function.
Wireless Connection
Input the Wi-Fi password that your mobile phone has connected to,
and tap Next to start the Wi-Fi connection process. (Locate the
camera within 3 meters from the router when setting up the Wi-Fi.)
Wired Connection
Connect the camera to the router with a network cable and tap
Connected in the result interface.
Note
The router should be the same one which your mobile phone has connected to.
8. Tap Add in the next interface to finish adding.
For detailed information, refer to the user manual of the Hik-Connect app.
13.9 Set ISUP
When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage
the device, transmit data, and forward alarm information over public network.
Steps
1. Go to Configuration → Network → Advanced Settings → Platform Access.
2. Select ISUP as the platform access mode.
3. Select Enable.
4. Select a protocol version and input related parameters.
5. Click Save.
Register status turns to Online when the function is correctly set.
13.10 Set Open Network Video Interface
If you need to access the device through Open Network Video Interface protocol, you can
configure the user settings to enhance the network security.
Steps
1. Go to Configuration → Network → Advanced Settings → Integration Protocol.
2. Check Enable Open Network Video Interface.
3. Click Add to configure the Open Network Video Interface user.
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Delete
Delete the selected Open Network Video Interface user.
Modify
Modify the selected Open Network Video Interface user.
4. Click Save.
5. Optional: Repeat the steps above to add more Open Network Video Interface users.
13.11 Set Alarm Server
The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP
protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data
transmission.
Steps
1. Go to Configuration → Network → Advanced Settings → Alarm Server.
2. Enter Destination IP or Host Name, URL, and Port.
3. Select Protocol.
Note
HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data
transmission during communication.
4. Click Test to check if the IP or host is available.
5. Click Save.
13.12 Set Network Service
You can control the ON/OFF status of certain protocol as desired.
Steps
Note
This function varies according to different models.
1. Go to Configuration → Network → Advanced Settings → Network Service.
2. Set network service.
WebSocket & WebSockets
WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its
above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live
view, image capture, and digital zoom function cannot be used.
If the device uses HTTP, enable WebSocket.
If the device uses HTTPS, enable WebSockets.
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TLS (Transport Layer Security)
The device offers TLS1.1 and TLS1.2. Enable one or more protocol versions according to your
need.
3. Click Save.
13.13 Set SRTP
The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP) internet
protocol, intended to provide encryption, message authentication and integrity, and replay attack
protection to the RTP data in both unicast and multicast applications.
Steps
1. Go to Configuration → Network → Advanced Settings → SRTP.
2. Select Server Certificate.
3. Select Encrypted Algorithm.
4. Click Save.
Note
Only certain device models support this function.
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Chapter 14 System and Security
It introduces system maintenance, system settings and security management, and explains how to
configure relevant parameters.
14.1 View Device Information
You can view device information, such as Device No., Model, Serial No. and Firmware Version.
Enter Configuration → System → System Settings → Basic Information to view the device
information.
14.2 Search and Manage Log
Log helps locate and troubleshoot problems.
Steps
1. Go to Configuration → System → Maintenance → Log.
2. Set search conditions Major Type, Minor Type, Start Time, and End Time.
3. Click Search.
The matched log files will be displayed on the log list.
4. Optional: Click Export to save the log files in your computer.
14.3 Import and Export Configuration File
It helps speed up batch configuration on other devices with the same parameters.
Steps
1. Export configuration file.
1) Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2) Click Device Parameters and input the encryption password to export the current
configuration file.
3) Set the saving path to save the configuration file in local computer.
2. Import configuration file.
1) Access the device that needs to be configured via web browser.
2) Click Browse to select the saved configuration file.
3) Input the encryption password you have set when exporting the configuration file.
4) Click Import.
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14.4 Export Diagnose Information
Diagnose information includes running log, system information, hardware information.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Diagnose
Information to export diagnose information of the device.
14.5 Reboot
You can reboot the device via browser.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Reboot.
14.6 Restore and Default
Restore and Default helps restore the device parameters to the default settings.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2. Click Restore or Default according to your needs.
Restore
Reset device parameters, except user information, IP parameters and
video format to the default settings.
Default
Reset all the parameters to the factory default.
Note
Be careful when using this function. After resetting to the factory
default, all the parameters are reset to the default settings.
14.7 Upgrade
Before You Start
You need to obtain the correct upgrade package.
Caution
DO NOT disconnect power during the process, and the device reboots automatically after upgrade.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
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2. Choose one method to upgrade.
Firmware
Locate the exact path of the upgrade file.
Firmware Directory
Locate the directory which the upgrade file belongs to.
3. Click Browse to select the upgrade file.
4. Click Upgrade.
14.8 Set Electric Current Limit
This function can control the power supply current of the device.
Go to Configuration → System → Maintenance → System Service, and select Electric Current
Limit type. You can limit the device current to 75% of full current or half the full current for power
saving control.
14.9 View Open Source Software License
Go to Configuration → System → System Settings → About, and click View Licenses.
14.10 Time and Date
You can configure time and date of the device by configuring time zone, time synchronization and
Daylight Saving Time (DST).
14.10.1 Synchronize Time Manually
Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click Manual Time Sync..
4. Choose one time synchronization method.
– Select Set Time, and manually input or select date and time from the pop-up calendar.
Check Sync. with computer time to synchronize the time of the device with that of the local PC.
5. Click Save.
14.10.2 Set NTP Server
You can use NTP server when accurate and reliable time source is required.
Before You Start
Set up a NTP server or obtain NTP server information.
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Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click NTP.
4. Set Server Address, NTP Port and Interval.
Note
Server Address is NTP server IP address.
5. Click Test to test server connection.
6. Click Save.
14.10.3 Set DST
If the region where the device is located adopts Daylight Saving Time (DST), you can set this
function.
Steps
1. Go to Configuration → System → System Settings → DST.
2. Check Enable DST.
3. Select Start Time, End Time and DST Bias.
4. Click Save.
14.11 Set RS-232
RS-232 can be used to debug device or access peripheral device. RS-232 can realize
communication between the device and computer or terminal when the communication distance
is short.
Before You Start
Connect the device to computer or terminal with RS-232 cable.
Steps
1. Go to Configuration → System → System Settings → RS-232.
2. Set RS-232 parameters to match the device with computer or terminal.
3. Click Save.
14.12 Set RS-485
RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data
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between the device and the computer or terminal when the communication distance is too long.
Before You Start
Connect the device and computer or terminal with RS-485 cable.
Steps
1. Go to Configuration → System → System Settings → RS-485.
2. Set the RS-485 parameters.
Note
You should keep the parameters of the device and the computer or terminal the same.
3. Click Save.
Note
The settings take effect only for the PTZ channel.
14.13 Set Same Unit
Set the same temperature unit and distance unit. When you enable this function, the unit cannot
be configured separately in other setting pages
Steps
1. Go to Configuration → System → System Settings → Unit Settings.
2. Check Use Same Unit.
3. Set the temperature unit and distance unit.
4. Click Save.
14.14 Set Visible Light Parameters
When the FOVs (Field of View) of the optical channel and thermal channel are not the same,
adjust the visible light optical axis to make sure the FOVs in the two channels are the same.
Steps
1. Go to Configuration → System → Maintenance → System Service.
2. Select Visible Light Optical Axis Adjustment from the drop-down list.
3. Check Enable Visible Light Optical Axis Adjustment.
4. Adjust the optical zoom ratio to the maximum value via PTZ control panel.
5. Click the direction buttons to adjust the position of the visible light optical axis.
6. Adjust the sensitivity. The higher the value is , the faster the cursor moves.
7. Click Save when the FOVs of the optical channel and thermal channel are the same.
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Note
● If the FOVs of the optical channel and thermal channel are not the same, functions such as
reflect light filter and smoke auxiliary detection may be affected.
● Please adjust the visible light optical axis under professional assistance.
14.15 Security
You can improve system security by setting security parameters.
14.15.1 Authentication
You can improve network access security by setting RTSP and WEB authentication.
Go to Configuration → System → Security → Authentication to choose authentication protocol
and method according to your needs.
RTSP Authentication
Digest and digest/basic are supported, which means authentication information is needed when
RTSP request is sent to the device. If you select digest/basic, it means the device supports
digest or basic authentication. If you select digest, the device only supports digest
authentication.
WEB Authentication
Digest and digest/basic are supported, which means authentication information is needed when
WEB request is sent to the device. If you select digest/basic, it means the device supports digest
or basic authentication. If you select digest, the device only supports digest authentication.
Note
Refer to the specific content of protocol to view authentication requirements.
14.15.2 Security Audit Log
The security audit logs refer to the security operation logs. You can search and analyze the security
log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Security audit logs can be saved on device internal storage. The log will be saved every half hour
after device booting. Due to limited storage space, you can also save the logs on a log server.
Search Security Audit Logs
You can search and analyze the security log files of the device so as to find out the illegal intrusion
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and troubleshoot the security events.
Steps
Note
This function is only supported by certain camera models.
1. Go to Configuration → System → Maintenance → Security Audit Log.
2. Select log types, Start Time, and End Time.
3. Click Search.
The log files that match the search conditions will be displayed on the Log List.
4. Optional: Click Export to save the log files to your computer.
Set Log Server
The log server should support syslog (RFC 3164) over TLS.
Before You Start
● Install client and CA certificates before configuration. Refer to Certificate Management for
detailed information.
● Select certificates according to the requirement of the log server. If two-way authentication is
required, select the CA certificate and the client certificate. If one-way authentication is
required, select the CA certificate only.
Steps
1. Check Enable Log Upload Server.
2. Optional: Check Enable Encrypted Transmission if you want the log data to be encrypted.
3. Input Log Server IP and Log Server Port.
4. Optional: Select client certificate.
5. Select CA certificate to the device.
6. Click Test to test the settings.
7. Click Save.
Certificate Management
It helps to manage the server/client certificates and CA certificate, and to send an alarm if the
certificates are close to expiry date, or are expired/abnormal.
Note
The function is only supported by certain device models.
14.15.3 Set IP Address Filter
IP address filter is a tool for access control. You can enable the IP address filter to allow or forbid
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the visits from the certain IP addresses.
IP address refers to IPv4.
Steps
1. Go to Configuration → System → Security → IP Address Filter.
2. Check Enable IP Address Filter.
3. Select the type of IP address filter.
Forbidden
IP addresses in the list cannot access the device.
Allowed
Only IP addresses in the list can access the device.
4. Edit the IP address filter list.
Add
Add a new IP address or IP address range to the list.
Modify
Modify the selected IP address or IP address range in the list.
Delete
Delete the selected IP address or IP address range in the list.
5. Click Save.
14.15.4 Certificate Management
It helps to manage the server/client certificates and CA certificate, and to send an alarm if the
certificates are close to expiry date, or are expired/abnormal.
Note
The function is only supported by certain device models.
Create Self-signed Certificate
Steps
1. Click Create Self-signed Certificate.
2. Follow the prompt to enter Certificate ID, Country/Region, Hostname/IP, Validity and other
parameters.
Note
The certificate ID should be digits or letters and be no more than 64 characters.
3. Click OK.
4. Optional: Click Export to export the certificate, or click Delete to delete the certificate to
recreate a certificate, or click Certificate Properties to view the certificate details.
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Create Certificate Request
Before You Start
Select a self-signed certificate.
Steps
1. Click Create Certificate Request.
2. Enter the related information.
3. Click OK.
Import Certificate
Steps
1. Click Import.
2. Click Create Certificate Request.
3. Enter the Certificate ID.
4. Click Browser to select the desired server/client certificate.
5. Select the desired import method and enter the required information.
6. Click OK.
7. Optional: Click Export to export the certificate, or click Delete to delete the certificate to
recreate a certificate, or click Certificate Properties to view the certificate details.
Note
● Up to 16 certificates are allowed.
● If certain functions are using the certificate, it cannot be deleted.
● You can view the functions that are using the certificate in the functions column.
● You cannot create a certificate that has the same ID with that of the existing certificate and
import a certificate that has the same content with that of the existing certificate.
Server Certificate/Client Certificate
Note
The device has default self-signed server/client certificate installed. The certificate ID is default.
Install CA Certificate
Steps
1. Click Import.
2. Enter the Certificate ID.
3. Click Browser to select the desired server/client certificate.
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4. Select the desired import method and enter the required information.
5. Click OK.
Note
Up to 16 certificates are allowed.
Enable Certificate Expiration Alarm
Steps
1. Check Enable Certificate Expiration Alarm. If enabled, you will receive an email or the camera
links to the surveillance center that the certificate will expire soon, or is expired or abnormal.
2. Set the Remind Me Before Expiration (day), Alarm Frequency (day) and Detection Time (hour).
Note
● If you set the reminding day before expiration to 1, then the camera will remind you the day
before the expiration day. 1 to 30 days are available. Seven days is the default reminding
days.
● If you set the reminding day before expiration to 1, and the detection time to 10:00, and the
certificate will expire in 9:00 the next day, the camera will remind you in 10:00 the first day.
3. Click Save.
14.15.5 Set SSH
SSH is a protocol to ensure security of remote login. This setting is reserved for professional
maintenance personnel only.
Steps
1. Go to Configuration → System → Security → Security Service.
2. Check Enable SSH.
3. Click Save.
14.15.6 Set HTTPS
HTTPS is a network protocol that enables encrypted transmission and identity authentication,
which improves the security of remote access.
Steps
1. Go to Configuration → Network → Advanced Settings → HTTPS.
2. Check Enable.
3. Optional: Check HTTPS Browsing to access the device only via HTTPS protocol.
4. Click Delete to recreate and install certificate.
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Create and install
self-signed certificate
Refer to
Create certificate
request and install
certificate
Refer to
5. Click Save.
14.15.7 Set QoS
QoS (Quality of Service) can help improve the network delay and network congestion by setting
the priority of data sending.
Note
QoS needs support from network device such as router and switch.
Steps
1. Go to Configuration → Network → Advanced Configuration → QoS.
2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.
Note
Network can identify the priority of data transmission. The bigger the DSCP value is, the higher
the priority is. You need to set the same value in router while configuration.
3. Click Save.
14.15.8 Set IEEE 802.1X
IEEE 802.1x is a port-based network access control. It enhances the security level of the
LAN/WLAN. When devices connect to the network with IEEE 802.1x standard, the authentication is
needed.
Go to Configuration → Network → Advanced Settings → 802.1X, and enable the function.
Set Protocol and EAPOL Version according to router information.
Protocol
EAP-TLS and EAP-MD5 are selectable
EAP-MD5
If you use EAP-MD5, the authentication server must be configured. Register a user name and
password for 802.1X in the server in advance. Input the user name and password for
authentication.
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EAP-TLS
If you use EAP-TLS, input Identify, Private Key Password, and upload CA Certificate, User
Certificate and Private Key.
EAPOL Version
The EAPOL version must be identical with that of the router or the switch.
14.16 User and Account
14.16.1 Set User Account and Permission
The administrator can add, modify, or delete other accounts, and grant different permission to
different user levels.
Caution
To increase security of using the device on the network, please change the password of your
account regularly. Changing the password every 3 months is recommended. If the device is used in
high-risk environment, it is recommended that the password should be changed every month or
week.
Steps
1. Go to Configuration → System → User Management → User Management.
2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to
users based on needs.
Administrator
The administrator has the authority to all operations and can add users and operators and
assign permission.
User
Users can be assigned permission of viewing live video, setting PTZ parameters, and changing
their own passwords, but no permission for other operations.
Operator
Operators can be assigned all permission except for operations on the administrator and
creating accounts.
Modify
Select a user and click Modify to change the password and
permission.
Delete
Select a user and click Delete.
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Note
The administrator can add up to 31 user accounts.
3. Click OK.
14.16.2 Online Users
The information of users logging into the device is shown.
Go to Configuration → System → User Management → Online Users to view the list of online
users.
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Chapter 15 Appendix
15.1 Common Material Emissivity Reference
Material
Emissivity
Human Skin
0.98
Printed Curcuit Board
0.91
Concrete
0.95
Ceramic
0.92
Rubber
0.95
Paint
0.93
Wood
0.85
Pitch
0.96
Brick
0.95
Sand
0.90
Soil
0.92
Cloth
0.98
Hard Paperboard
0.90
White Paper
0.90
Water
0.96
15.2 Device Command
Scan the following QR code to get device common serial port commands.
Note that the command list contains the commonly used serial port commands for Hikvision
thermal cameras.
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15.3 Device Communication Matrix
Scan the following QR code to get device communication matrix.
Note that the matrix contains all communication ports of Hikvision thermal cameras.
UD29637B-A
