2-in-1 Foot & Calf
Massager & Ottoman
Use & care manual
SL-501
Safety Instruc�ons
Please read the following instruc�ons carefully before pu�ng your massage device
into use to ensure trouble-free opera�on and op�mum efficiency. Please retain
these instruc�ons for further reference!
• The device conforms to recognized technical principles and the latest safety regula�ons.
• This items is NOT A TOY. Close supervision is necessary when this appliance is used by , on,
or near children or disabled persons. Do not allow children to play with product .
• Do not allow more than one person to use this product at a �me.
• The device should never be le� una�ended when plugged in.
• Never use any power sources other than UL standard home adapter provided as original
equipment with this massage device.
• Any possible repairs may only be carried out by authorized expert staff. Improper use and
unauthorized repairs are not permi�ed for safety reasons and lead to loss of warranty.
• Please avoid contact of the device with water, high temperatures and direct sunlight.
• Do not damage ,process ,excessively bend ,pull hard ,twist or knot power cord.
• Do not use any damaged cables, plugs or loose sockets.
• Do not use the product when the power cord is damaged.
• In case of malfunc�on, disconnect immediately from the mains.
• Misuse or incorrect use excludes any liability for damage.
• Do not use while you sleep.
• In order to avoid excessively s�mula�ng the muscles and nerves, the recommended
massage �me should not be exceeded 15 minutes at a �me.
• Do not use this product for medical treatment.
• People who are insensi�ve to heat must be accompanied by normal person when using
this massage device.
• During use, if you feel abnormal, please stop using this product immediately, and then
consult your doctor.
• Do not use with infants,a helpless person or a person insensi�ve to heat.
• Overlong applica�on can result in skin burns.
Failure to observe the above instruc�ons may cons�tute misuse of the product and can cause
serious injury or burns.
2
1.Those who are using electronic medical instrument imbedded in the body ,
such as cardiac, pacemaker etc.
2.Those who are being treated by doctors ,especially those who feel uncomfortable.
3.Those who are malignant tumor pa�ents ,heart disease pa�ents,acute pa�ents.
4.Women who are pregnant or menstrua�ng.
5.Those with osteoporosis or fracture spine.
6.Those with skin disease or those whose skins areinjured.
7.Those whose body temperature is over 38 degrees(Febrile Phase).
We recommend that those with any of the following condi�ons
consult a doctor before using this massage device.
Tel: 734-709-6982
Monday-Friday 9:00AM-4:30PM
Email: [email protected]
3
Instruc�on
CONTENTS
TECHNICAL DATA
Control panel
Measurements:
Weight:
Voltage:
Nominal Power:
Automa�c run�me:
O�oman maximum weight load:
19.3 x 15.7x 11.8 inches (Closed)
20.79 lbs
Input: AC 100-240V ~50/60H
Output: 24VDC 1500MA
max. 36Wa�
15 minutes
198.42lbs
Setup and Opera�on
1. Please put the product on the flat floor.
2. Connect the adapter cable to the corresponding port on the foot massager.
3. Plug the home adapter into electrical outlet
( the adapter is safe to use with
both 110-120V & 220-240V )
Home
adapter
Removable and
washable sleeve
Zipper
Removable and
washable sleeve
Thank you for purchasing Snailax Massager.
With normal care and proper treatment, it will provide years of reliable service.
Please read all instruc�ons carefully before using this product.
Please retain this manual for future reference.
4. Pull up the handle on
the o�oman, open the
product and use it as a
foot leg massager
4
Setup and Opera�on
5. Adjust the support
bar at the bo�om of the
product to your desired
massage angle.
6.Turn on the massage device through opera�ng control panel (See below instruc�on)
Press to Choose the mode between
M1-M2 or turn off.
M1: Turn on pressure and
vibra�on func�on.
Three indicators light up.
M2: Turn on pressure func�on only.
Two blue indicators light up.
Press to choose Low/Medium/High
Intensity of PRESSURE or turn off.
LOW--1 indicator light up
Medium--2 indicators light up
High--3 indicators light up
Press to turn on or off Shiatsu
massage on feet
Press to turn on /off the device
Press to choose Low/High/Off
se�ng of hea�ng.
Foot leg
massager
A�er use
•
Turn off the power bu�on on the control panel.
• A�er pressure is released, close the product as a heated o�oman seat
• Turn on the hea�ng func�on on the top of the o�oman to get a comfortable warm seat.
On/Off Bu�on
Leg Mode Bu�on
Foot Shiatsu Bu�on
Heat Bu�on
Pressure Intensity Bu�on
• This device will switch off automa�cally a�er 15 minutes �mer run out.
• Do not setup or use the device in a bathroom or similary wet / damp areas.
How to use your massager
Note:
Press ON/OFF bu�on to turn on the massager and ac�vate the default se�ng, the device
works on MODE 1. Foot Shiatsu turn on, Foot heat func�on turn off.
Support bar
Bar
Warm
o�oman Seat
5
Cleaning & Maintenance Instruc�ons
- Before cleanig,make sure the power supply is turned off and the plug has been pulled out
from the socket.
- It is forbidden to dip the whole product in water or other liquid when cleaning.
- Use a so� cloth to wipe the surface of the product and control panel.
- Use a piece of cloth that has been dipped with cleaning agents to wipe the main unit of the
foot Massager,and then use a piece of dry and so� cloth to wipe it.
- Do not pull the power plug by damp hands.
- Do not use water washing product ,do not spray the water or other liquids to the interior of
the product.
- Do not use corrosive cleaning agents like benzene or thinner to clean the Foot Massager ,
otherwise ,the color of upholstery will fade or the Foot Massager will crack or be eroded.
- Do not iron the upholstery.
- When product is wet ,let the product dry naturally and thoroughly.
Maintenance
- Make sure the power supply is turned off and the plug has been pulled out from the socket.
- Sweep off the dust . Keep the foot massager clean and away from damp places.
- Store the massager in a cool, dry place out of reach of children.
- Avoid contact with sharp edges or pointed objects which might cut or puncture the cover
of massager.
TROUBLESHOOTING GUIDE
There is a cla�ering
noise in the movement
Fault Solutions
This is perfectly normal caused by the working
of product. It is normal status.
Check if device has been used for more than 15mins.
If so, let device rest for 15mins before con�nuing.
Device may require longer �me to cool in warmer
environments.
Check if adapter is plugged into socket.
Check if adapter output is connected to device
power inlet.
The massage device switches off
suddenly
Device may have been in use for 15minutes.
Auto-shut off func�on ac�vated. Con�nue using by
pressing the ‘power’ bu�on a�er res�ng the unit for
15minutes.
The massage device fails to start
Removable & Washable Cover
• Detach the cover and wash in machine or by hand. Allow to air dry
6
WARRANTY
If the product(s) is damaged or defec�ve within a reasonable �me, Snailax offers the
warranty as below.
Valid proof of purchase under this Warranty:
Order numbers from online purchases made through Snailax official store (www.snailax.com)
or Snailax's direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s)
obtained from other Channels, please contact the customer service of the Channel directly for
appropriate solu�on.
Warranty Claim Procedures:
1. Any product the customer believes is defec�ve and seeks for warranty, the customer must
provide to Customer Support:
2. If the warranty claim is jus�fied by Snailax Customer Support, customer(s) will obtain from
Snailax a Warranty/Return Authoriza�on Number (RMA Number)
3.Snailax reserves the right to specify that items be returned to the designated warehouse for
inspec�on or be inspected by our representa�ve in the field or be retained by customer.
4. Any claim for defec�ve merchandise returns must be packed in original packaging
5. The item(s) will be repaired or replaced or a refund credit will be issued once the item(s)
are delivered. When returning items with RMA# and a prepaid shipping label provided by
Snailax, Snailax takes responsibility for any damage or loss incurred in transit.
a) Valid proof of purchase (see below the defini�on of valid proof of purchase);
b) Pictures and/or descrip�on are required to claim defec�ve merchandise;
c) Model number and Series Number label a�ached to each product
Period
Within 30 Days
31- 90 Days
91 Days - 1 Year
1 Year - 3 Years
Return for refund
Yes
Yes a�er being jus�fied
No
No
Return for replacement
Yes if undamaged
Yes a�er being jus�fied
Yes a�er being jus�fied
Who paid shipping?
Snailax
Snailax
Buyer
Only to buyers who have
received extended warranty
Buyer
Snailax warrants the product to be free from defects in workmanship and materials, under
normal use, for a period of 12 months from the original invoice date, except as noted below.
Snailax products can be repaired or replaced within warranty period or returned for refund
within 90 days if the products break down in the period of proper use.
The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is
effec�ve only if the product is purchased and operated in the country in which the product is
purchased. Warranty claims for product defects, unless extended warranty is registered,
expire 12 months from the purchase day. Warranty claims CANNOT be processed for items
that have exceeded the warranty period. The warranty does NOT cover the replaced,
refurbished product. The warranty does have other limita�ons as below “Warranty
Limita�ons”. To obtain warranty service on Snailax products, follow “Warranty Claim
Procedures” below.
7
WARRANTY
Extend Warranty for Free
2) Alterna�vely, like our Snailax Facebook
page at h�ps://facebook.com/snailax or
scan the QR code below, to message us with
your purchase proof
Warranty Limita�ons(this warranty does not include):
Refund Procedures:
(Refer to h�ps://www.snailax.com/pages/refund-policy for detail instruc�ons)
Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. SNAILAX
SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION
OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT,
INCLUDING, WITHOUT LIMITATION
(1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
(2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION,
RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND
(3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE AND
WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.
Snailax reserves all the right for final interpreta�on of these Terms of Warranty and Return
Policy above and the aright to change, modify, add or remove por�ons of these terms at any
�me without prior no�fica�on.
Normal wear and tear; Any condi�on resul�ng from other than ordinary residen�al wear or
any use for which the product was not intended, such as use in rental or contract trade or
commercial use; Any condi�on resul�ng from incorrect or inadequate maintenance or care;
Damage resul�ng from misuse, abuse, negligence, accidents or shipping damage, exposed to
environmental condi�ons temperatures, water, improper opera�on,improper installa�on,
improper use of electrical supply; transporta�on damage; the�,vandalism or;Damage
resul�ng from the a�achment or modifica�on of any unauthorized accessories;Fail to show
the valid proof of purchase;Lost or stolen products;Items that have expired their warranty
period; No quality-related issues (a�er 30 days of purchase);Free product/ Gi� offer by Snailax;
unauthorized repairs or modifica�on; Replaced or refurbished product.Dissa�sfac�on due to
buyer’s remorse (a�er 30 days of purchase).
1) Extend your warranty to 3 years by
visi�ng our Snailax online service center
at h�p://support.snailax.com or by
scanning the QR code below:
Your applica�on for a free warranty extension must be completed within 60 days
of purchase.
2750 Carpenter Road, Suite 1 B, Ann Arbor, 48108
Tel: 734-709-6982 (
Monday-Friday 9:00AM-4:30PM)
Email: [email protected]
Web: www.snailax.com
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protec�on against harmful interference in a residen�al installa�on. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruc�ons, may cause harmful interference to radio communica�ons.
However, there is no guarantee that interference will not occur in a par�cular installa�on.
If this equipment does cause harmful interference to radio or television recep�on, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separa�on between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio / TV technician for help.
This device complies with Part 15 of the FCC Rules. Opera�on is subject to the following two
condi�ons:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired opera�on.
WARNING: Changes or modifica�ons to this unit is not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
FCC STATEMENT
*Please provide your order number before contac�ng customer support
SNAILAX CORPORATION
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