
Installation and Service Videos:
www.follettice.com/servicevideolibrary
00951640R18
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Installation, Operation and Service Manual
Serial numbers after K70778
Countertop and Freestanding Ice and Water
Dispenser with Chewblet
®
Ice Machine
7CI100A, 7FS100A, 15CI100A, 15FS100A
7FS100A 7CI100A
15FS100A
15CI100A
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide
carefully before you begin your installation.
Should you need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.
Getting Started
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notied within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.

2 7CI100A/7FS100A, 15CI100A/15FS100A
Contents
Welcome to Follett. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Getting Started .............................................................................. 1
Before You Begin ............................................................................... 3
Important Safety Information ..................................................................... 4
Specications ................................................................................. 4
Dimensions ................................................................................. 4
Ambient Information .......................................................................... 4
Plumbing ................................................................................... 4
Specications ................................................................................. 5
Water ..................................................................................... 5
Clearances ................................................................................. 5
Electrical ................................................................................... 5
Refrigeration ................................................................................ 5
Heat Rejection .............................................................................. 5
7 Series Detailed Drawing ..................................................................... 6
15 Series Detailed Drawing .................................................................... 7
Installation .................................................................................... 8
Countertop Installation ........................................................................ 8
Freestanding Installation ....................................................................... 9
Maintenance/Cleaning Mode .................................................................... 12
Accessing Internal Components ................................................................. 12
Filter Display Indicator Activation ................................................................ 13
Cleaning and Sanitizing Procedure ............................................................... 14
Service ...................................................................................... 15
LED Indicator Description ..................................................................... 15
Evaporator Disassembly ...................................................................... 16
Evaporator Assembly ........................................................................ 19
Water Feed Schematic ....................................................................... 23
Bin Melt Water/Evaporator Feed/Clean Out System Schematic ....................................... 24
Vent System Schematic ...................................................................... 24
Refrigeration Schematic ...................................................................... 25
Condenser Fan Motor Removal (7 Series Shown) ................................................. 26
User Interface Display Identication ............................................................. 27
Electrical Wiring Diagram ..................................................................... 29
Parts ........................................................................................ 30
7 Series Exterior ............................................................................ 30
7 Series Interior ............................................................................ 32
15 Series Exterior ........................................................................... 34
15 Series Interior ........................................................................... 36
7 Series Bin Assembly ....................................................................... 38
15 Series Bin Assembly ...................................................................... 40
Evaporator Assembly ........................................................................ 42
Base Stand ................................................................................ 44

7CI100A/7FS100A, 15CI100A/15FS100A 3
Before You Begin
If needed, the serial number of your dispenser can be found by removing the drip tray ❶ and locating the serial
number label ❷. A QR Code is located on the right hand side of the drip tray ❸. This code allows you to access
manuals, technical bulletins, and on-line training related to the 7 Series and 15 Series dispensers.
2
1
Scan to access technical
documentation or visit
www.follettice.com/7and15seriesdocs
00981100R01
3
Check your paperwork to verify that you received the correct dispenser. Follett conguration numbers are designed
to provide information about the type of dispenser you are receiving. The following is an explanation of the different
model numbers.
7 CI 100 A
Dispenser Storage
Capacity
Conguration Icemaker Capacity Condenser
7 lb (3.1 kg)
15 lb (6.8 kg)
CI Countertop
FS Freestanding
100 lbs (45.3 kg) per day A Air-cooled

4 7CI100A/7FS100A, 15CI100A/15FS100A
Important Safety Information
Please read and adhere to the following safety information while installing, using, or servicing your Follett Ice
Dispenser.
1. Always disconnect power before servicing the dispenser.
2. Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
3. Ice is food. Follow the recommended cleaning and sanitizing instructions to maintain cleanliness of
delivered ice.
Specications
Dimensions
7CI100A 7FS100A 15CI100A 15FS100A
Width 14.50" (40 cm) 14.50" (36.8 cm) 14.50" (40 cm) 14.50" (40 cm)
Depth 22.12" (56.2 cm) 22.12" (56.2 cm) 23.50" (59.7 cm) 23.50" (59.7 cm)
Height 17.50" (44.5 cm) 41.88" (106.4 cm) 22.50" (57.2 cm) 46.75" (118.7 cm)
Unit Shipping Weight 90 lb (41 kg) 120 lb (54.4 kg) 100 lb (45.4 kg) 130 lb (60 kg)
Ambient Information
CAUTION!
The 7CI100A/7FS100A and 15CI100A/15FS100A are for indoor use only.
Designed for commercial use. Follett is not able to provide in-house services
for residential installations.
Maximum* Minimum*
Air Temperature
†
100 F (38 C) 50 F (10 C)
Water Temperature 90 F (32.2 C) 40 F (4.5 C)
Water Pressure 70 psi (483 kpa) 10 psi (69 kpa)
Relative Humidity 55% at 78 F (25.5 C)
* Use outside of these limitations is misuse and will void warranty.
† Best performance is achieved between 80 F (27 C) and 50 F (10 C).
Plumbing
§ Water Inlet: 1/4" MPT
§ Optional Drain Accessory Kit (item# 00956375 or 00981977): 1/2" ID tubing
§ Water shut-off recommended within 5 ft (1.5 m) of dispenser

7CI100A/7FS100A, 15CI100A/15FS100A 5
Specications
Water
WARNING!
Connect to potable water supply only.
§ Water Mineral Content:
– TDS: greater than 5 ppm (mg/l) but less than 400 ppm (mg/l)
– Hardness: Less than 200 mg/l (12 gpg)
§ Not recommended for use with softened water
Clearances
§ 3" (7.62 cm) behind and on each side of dispenser for electrical and connection and ventilation
Electrical
§ 115V, 60 Hz, 1 phase, 5A, maximum fuse 15A
§ Connect to dedicated 15A circuit, fuse or breaker
§ Must be grounded - requires 3-prong outlet. Do not remove ground.
Refrigeration
WARNING!
Do not damage the refrigerant circuit. Refrigerant can cause personal injury and/or damage dispenser.
§ Refrigerant R134a – 5.0 ounces (142 grams)
Heat Rejection
§ 1700 BTU/hr (498 W)

6 7CI100A/7FS100A, 15CI100A/15FS100A
Specications (continued)
7 Series Detailed Drawing
G
L2
L1
G
L2
L1
1/4" MPT
water inlet
Freestanding models
Countertop models
14.5" (36.8 cm)
17.50"
(44.5 cm)
NEMA 5-15
right angle
(115 V only)
power cord
17.50"
(44.5 cm)
14.5" (36.8 cm)
14.50" (36.8 cm)
14.50" (36.8 cm)
22.12" (56.2 cm)
22.12" (56.2 cm)
24.38"
(61.9 cm)
17.50"
(44.5 cm)
17.50"
(44.5 cm)
2.50"
(6.4 cm)
1/4" MPT
water inlet
6.88"
(17.5 cm)
6.75"
(17.2 cm)
3.00"
(7.6 cm)
NEMA 5-15
right angle
(115 V only)
power cord
2.50"
(6.4 cm)
6.88"
(17.5 cm)
6.75"
(17.2 cm)
3.00"
(7.6 cm)

7CI100A/7FS100A, 15CI100A/15FS100A 7
Specications (continued)
15 Series Detailed Drawing
G
L2
L1
Freestanding models
Countertop models
14.50" (36.8 cm)
22.50"
(57.2 cm)
14.50" (36.8 cm)
14.50" (36.8 cm)
22.12" (56.2 cm)
22.12" (56.2 cm)
22.38"
(56.8 cm)
24.38"
(61.9 cm)
1/4" MPT
water inlet
2.50"
(6.4 cm)
6.75"
(17.2 cm)
22.50"
(57.2 cm)
6.88"
(17.5 cm)
3.00"
(7.6 cm)
NEMA 5-15
right angle
(115 V only)
power cord
23.50" (59.7 cm)
46.75"
(118.7 cm)
23.50" (59.7 cm)
G
L2
L1
14.50" (36.8 cm)
1/4" MPT
water inlet
2.50"
(6.4 cm)
6.75"
(17.2 cm)
22.50"
(57.2 cm)
6.88"
(17.5 cm)
3.00"
(7.6 cm)
NEMA 5-15
right angle
(115 V only)
power cord

8 7CI100A/7FS100A, 15CI100A/15FS100A
Installation
CAUTION!
No service or maintenance should be performed until the technician
has thoroughly read this service manual. Except for routine cleaning
and sanitizing, only qualied technicians should attempt to service
or maintain this equipment.
Countertop Installation
The 7 Series countertop model is designed to t on counters underneath
standard mounted cabinets, this does not apply to 15 Series models. See
page 4 for dimensions. Installation instructions for freestanding model
may be found on page 9.
1. A clearance of at least 3" (7.62 cm) is required behind and on
each side of the dispenser for electrical connection and ventilation
(Fig.1).
2. Rough-in the electrical service and water line.
§ Electrical: 115 V, single phase, 15A receptacle required. The dispenser
has an integral 8 ft (2.4 m) cord and plug.
§ Water: supply line (with shut-off valve) connects to the dispenser's
1/4" MPT inlet.
NOTICE!
If installing optional Drip Tray Drain Kit or Leg Accessory,
complete those steps before proceeding. Refer to instructions
included with the Drip Tray Drain Kit, or see
page 9 for Leg
Accessory instructions.
Fig. 1
3. Connect water line. Recommended routing (Fig. 2) allows easy access
to water for cleaning and sanitizing procedure.
4. If installing the optional internal water lter*, please see
Maintenance/Cleaning Mode on page 12 before proceeding. If
not, proceed to step 5.
* If your dispenser has the internal water lter option, the water lter must be
installed for the dispenser to operate. Because internal components will need to
be accessed for both procedures, Follett recommends installing the water lter
just prior to initial sanitizing.
5. Connect power supply.
6. Sanitize the dispenser prior to use (see the Initial Sanitizing Kit
instructions shipped with this unit).
Fig. 2
countertop models
minimum 3" (7.62 cm)
clearance required
1/4" MPT
3' (91.4 cm)
Plug
Valve

7CI100A/7FS100A, 15CI100A/15FS100A 9
Optional Leg Accessory Installation
CAUTION!
Use caution when tipping the dispenser during leg installation. Do
not lay unit on back or side. DO NOT EXCEED 30° angle. Tipping
more than 30° can result in compressor malfunction.
1. If installing optional 4" Leg Accessory (item# 00956300), place a
5" (12.7 cm) spacer underneath the dispenser to ease installation.
2. Remove four plastic, thread-protecting plugs from bottom of
dispenser.
3. Screw each leg into chassis (Fig. 3).
Fig. 3
Freestanding Installation
Installation instructions for countertop model may be found on Countertop
Installation on page 8.
1. A clearance of at least 3" (7.62 cm) is required behind and on
each side of the dispenser for electrical connection and ventilation
(Fig.4).
2. Rough-in the electrical service and water line.
§ Electrical: 115 V, single phase, 15A receptacle required. The dispenser
has an integral 8 ft (2.4 m) cord and plug.
§ Water: supply line (with shut-off valve) connects to the dispenser's
1/4" MPT inlet.
NOTICE!
If installing optional Leg Accessory, complete those steps before
proceeding. See
page 11 for Leg Accessory instructions.
Fig. 4
spacer
5" (12.7 cm)
min.
freestanding models
minimum 3" (7.62 cm)
clearance required

10 7CI100A/7FS100A, 15CI100A/15FS100A
3. Remove four plastic, thread-protecting plugs from bottom of
dispenser.
4. Attach dispenser to base stand with supplied hardware (Fig. 5).
NOTICE!
If installing optional Drip Tray Drain Kit, refer to instructions
included with the Drip Tray Drain Kit.
Fig. 5
5. Connect water line. Recommended routing (Fig. 6) allows easy access
to water for cleaning and sanitizing procedure.
6. If installing the optional internal water lter*, please see
Optional
Internal Water Filter Installation on page 11 before proceeding.
If not, proceed to step 7.
* If your dispenser has the internal water lter option, the water lter must be
installed for the dispenser to operate. Because internal components will need to
be accessed for both procedures, Follett recommends installing the water lter
just prior to initial sanitizing.
7. Connect power supply.
8. Sanitize the dispenser prior to use (see the Initial Sanitizing Kit
instructions shipped with this unit).
Fig. 6
9. Secure unit to wall or cove molding with supplied bracket (Fig. 7) to
prevent tipping.
Note: Fasteners must be supplied by installer.
WARNING!
Freestanding unit must be secured to wall to prevent tipping.
Failure to do could result in personal injury or damage to the
unit.
Fig. 7
X4
1/4" MPT
3' (91.4 cm)
Plug
Valve

7CI100A/7FS100A, 15CI100A/15FS100A 11
Optional Leg Accessory Installation
1. If installing optional 6" Leg Accessory (item# 00956318), tilt or lay
base stand on side and screw each leg into stand (Fig.8).
Fig. 8
Optional Internal Water Filter Installation
If your dispenser has the internal water lter option, the water lter must be
installed for the dispenser to operate. Because internal components will need
to be accessed for both procedures, Follett recommends installing the water
lter just prior to initial sanitizing.
1. If installing the optional internal water lter, please complete the
steps shown in
Accessing Internal Components on page 12
before proceeding.
2. Lift and remove the top panel, set aside (Fig. 9.1).
3. Remove two screws (Fig. 9.2) and remove left side panel.
4. Install lter as shown. Turn lter clockwise until it is fully seated
(Fig.9.3).
Fig. 9
1
2
3

12 7CI100A/7FS100A, 15CI100A/15FS100A
Maintenance/Cleaning Mode
Cleaning Mode (Dispensing Disabled) - Use when cleaning surface
Entering Cleaning Mode disables the User Interface and allows you to clean
the outside of the dispenser without accidentally dispensing water or ice.
1. To enter Cleaning Mode, press and immediately release the
maintenance/clean switch (Fig. 10.1) so that only "FRESH
FILTERED ICE AND WATER" displays in the user interface
(Fig.10.2).
2. To exit Cleaning Mode, press and immediately release the
maintenance/clean switch so that the ice and water icons also
display in the user interface.
Maintenance Mode (All Operations Disabled) - Use when cleaning ice
machine
Entering Maintenance Mode disables all operations and allows you to safely
clean and/or sanitize the ice machine and dispenser.
1. To enter Maintenance Mode, press and hold the maintenance/
clean switch (Fig. 10.3) until
displays in the user interface
(Fig.10.4).
2. To exit Maintenance Mode, press and hold the maintenance/clean
switch until no longer displays in the user interface.
Note: Entering and exiting Maintenance Mode will reset the six-month
periodic maintenance reminder.
Fig. 10
4
3
2
1
Accessing Internal Components
CAUTION!
Except for routine cleaning and sanitizing, only qualied
technicians should attempt to service or maintain this equipment.
1. Press and hold the maintenance/clean switch (Fig. 10.1) until
displays in the user interface (Fig. 10.2).
2. Remove (unscrew) chrome ice dispenser chute (Fig. 11.1).
3. Remove the drip tray (Fig. 11.2).
4. Remove the two screws (Fig. 11.3) on the front panel (behind the
drip tray).
5. Remove and set aside the front panel (Fig. 11.4). Do not
disengage the plug on the back of the User Interface or the
tubing at the water dispenser chute (if so equipped).
Fig. 11
1
2
3
4

7CI100A/7FS100A, 15CI100A/15FS100A 13
Filter Display Indicator Activation
If you purchased your dispenser with a Follett lter, the lter display indicator
activation has been preset at the factory.
If you are using an “after market lter,” an adjustment may be made to
activate the “Fresh Filtered Ice & Water” display.
Activating “Fresh Filtered Ice & Water”
1. Remove the front panel as explained in Accessing Internal
Components on page 12 then refer to Fig. 12.
2. Remove top panel (Fig. 12.1).
Note: For 15 Series dispensers, the right side panel must also be
removed.
3. Remove (1) screw and top of control board enclosure (Fig. 12.2).
4. Locate the DIP switches on the dispenser's control board (Fig. 13).
Use a ne-pointed object to move the “Filter” DIP switch (DIP switch
#3) to the ON position.
Deactivating the Six-Month Maintenance/Filter Change Reminder
1. Use a ne-pointed object to move the “PM” DIP switch (DIP switch
#8) to the ON position.
Fig. 12
1
2
Ice and water
Internal filter supplied or to display "Fresh Filtered"
30 minute delay
Six-month PM disabled
OFF ON
Not used (OFF position)
Ice only
No internal filter
Not used (OFF position)
Not used (OFF position)
15 minute delay
Not used (OFF position)
Six-month PM enabled
1 2 3 4 5 6 7 8
Fig. 13

14 7CI100A/7FS100A, 15CI100A/15FS100A
Cleaning and Sanitizing Procedure
Cleaning and sanitizing should be performed at least every 6 months (more often
if local water conditions dictate).
WARNING!
§ Place the dispenser in Maintenance Mode prior to servicing or
cleaning the ice machine. See
Maintenance/Cleaning Mode on
page 12.
§ For protection, rubber gloves and safety goggles (and/or face shield)
should be worn when handling SafeCLEAN Plus™.
§ Do not use bleach, it will damage the dispenser.
Required Supplies
§ 7 Series
: Follow the directions on the SafeCLEAN Plus packaging to mix
3 gal (11.4 L) of Follett SafeCLEAN Plus solution. Use 100 F (38 C) water.
15 Series
: Follow the directions on the SafeCLEAN Plus packaging to mix
6 gal (22.7 L) of Follett SafeCLEAN Plus solution. Use 100 F (38 C) water.
§ Funnel, bucket,
100 F (38 C
) potable water
Ice machine and Dispenser
1. Dispense all the ice out of the unit.
2. Press and hold maintenance/clean switch until displays in the user
interface to enter Maintenance Mode.
3. Remove (unscrew) chrome ice dispense chute (Fig. 14.1).
4. Remove drip tray (Fig. 14.2).
5. Remove (2) screws located behind the drip tray (Fig. 14.3).
6. Move front panel and place on top or beside unit (Fig. 14.4).
7. Remove plug cap from the end of drain tube (Fig. 14.5) and lower tube
to drain water into bucket. After the system has been drained of water
replace plug cap in drain tube.
8. Secure tube in holder.
9. Remove cap from bin lid cover (Fig. 14.6).
10. Screw bin lid cover cap onto ice discharge chute (Fig. 14.7).
Fig. 14
1
2
3
4
6
5
7
11. Pour SafeCLEAN Plus solution into bin lid access spout until solution reaches the spout neck.
12. Allow the SafeCLEAN Plus solution to remain in unit for 15 minutes.
13. While machine is cleaning, remove top and right side panel to access and clean air-cooled condenser.
14. Submerge ice dispense chute in the remainder of SafeCLEAN Plus solution for 2 minutes. Rinse with
clean, potable water.
15. Drain system by lowering drain tube into bucket.
16. Secure drain tube into holder.
1 7. Fill and drain twice with potable water. Secure drain tube.
18. Place a bucket under the dispense chute and remove cap. Note: Some SafeCLEAN Plus solution will
remain and drain out when cap is removed. Reposition cap on bin lid spout.
19. Reinstall front panel, ice dispense chute, and drip tray.
20. Press and hold maintenance/clean switch to exit Maintenance Mode.

7CI100A/7FS100A, 15CI100A/15FS100A 15
User Interface and Exterior Cabinet
1. Press and release maintenance/clean switch so that only "FRESH FILTERED ICE AND WATER" displays
in the user interface to enter Cleaning Mode (and disable dispensing).
2. Plastic parts, including the user interface, can be cleaned with a non-abrasive glass cleaner. Clean
stainless steel panels with stainless steel cleaner.
3. Press and release maintenance/clean switch to put unit back into service.
Service
LED Indicator Description
The LED Indicator is located behind the front panel.
Fig. 15
Clean
PM
Drip tray
Water leak
HI press
HI amps
Service
Maint
Low water
Time delay
Sleep cycle
Making ice
Low bin
Power ON
LED Name LED Color Description
Clean Green The dispenser is in Cleaning Mode. Dispenser is disabled to allow for cleaning of front panel.
See
Maintenance/Cleaning Mode on page 12.
— N/A Not used.
PM Red Six-month periodic maintenance required.
Drip tray Red Drip tray full.
Water leak Red Internal leak in dispenser.
High amps Red Auger gearmotor has exceeded 0.55A. The HI amps and Time delay LEDs will illuminate,
the machine will shut down for one hour, the LEDs will turn off, and the machine will resume
normal operation.
Service Red 8000 hour bushing check (call Follett technical service group at (877) 612-5086 or
+1 (610) 252-7301).
Maintenance Yellow Enter Maintenance Mode by pressing and holding maintenance/clean switch for 5 seconds.
Unit will not make or dispense ice.
Low water Yellow Insufficient water supply to machine or no low bin LED upon startup.
Time delay Yellow Ice production will not resume for at least 15 minutes after a full bin is achieved and a
minimum amount of dispense activity has elapsed.
Sleep cycle Green After a full bin and 10 minutes of non-use, the unit goes into standby and will not produce ice
until either:
7 Series:12 hours has elapsed, 15 Series: 4 hours has elapsed or ice or water has dispensed.
Making ice Green Gearmotor, compressor, and fan motor energized.
Low bin Green Bin switch closed calling for ice.
Power on Green Power supplied to unit.

16 7CI100A/7FS100A, 15CI100A/15FS100A
Evaporator Disassembly
1. Disconnect power from the dispenser.
2. Turn off water supply to dispenser.
3. Remove (unscrew) chrome ice dispenser chute
(Fig.16.1).
4. Remove the drip tray (Fig. 16.2).
5. Remove the two screws (Fig. 16.3) on the front panel
(behind the drip tray).
6. Remove and set aside the front panel (Fig. 16.4). Do not
disengage the plug on the back of the User Interface.
7. Lift and remove the top panel, set aside (Fig.16.5).
8. Remove two screws (Fig. 16.6) and remove left side
panel.
9. Remove two screws (Fig. 16.7) and remove right side
panel.
Fig. 16
2
1
3
4
5
6
2
1
7

7CI100A/7FS100A, 15CI100A/15FS100A 17
10. Unplug the gear motor (three connectors) (Fig.16).
11. Remove ground screw connection.
Fig. 17
12. Remove gear motor:
§ Remove M6 allen screw, retainer, spacer and key (Fig. 18.1).
§ Remove two M6x90 allen screws (Fig. 18.2).
§ Pull gear motor from auger (Fig. 18.3).
§ Remove main housing insulation (Fig. 18.4).
13. Remove all traces of Petrol-gel from auger shaft.
Fig. 18
2
2
1
3
4
14. Remove compression nozzle:
§ Loosen hose clamp (Fig.19.1).
§ Remove transport tube (Fig. 19.2).
Fig. 19
1
2

18 7CI100A/7FS100A, 15CI100A/15FS100A
15. Remove M6 socket head allen screw (Fig.20.1).
16. Remove compression nozzle retainer (Fig. 20.2).
1 7. Remove compression nozzle (Fig. 20.3).
Fig. 20
2
1
3
18. Remove main housing:
§ Disconnect vent line from T tting (Fig.21.1).
Fig. 21
1
19. Remove three M6x25 socket head allen screws
(Fig.22.1).
20. Remove main housing (Fig. 22.2).
Fig. 22
1
2

7CI100A/7FS100A, 15CI100A/15FS100A 19
2 1. Remove and discard mating ring and seal (Fig.23.1).
22. Carefully remove auger (Fig. 23.2).
WARNING!
Use caution when removing auger. The auger is very
sharp - handle with care to avoid personal injury.
Fig. 23
1
2
Evaporator Assembly
1. Remove and inspect main housing O-ring seal. Replace if
damaged in any way.
2. Clean O-ring groove. Lubricate O-ring with Petrol-gel and
reinstall.
3. Use cardboard disc to press new mating ring into main
housing (Fig. 24.1).
4. Lube the shaft with liquid soap in the area shown
(Fig.24.2) and slip on seal and spring (Fig. 24.3).
Note: Do not touch the sealing surfaces with bare hands.
Contact with bare skin will cause premature seal failure.
5. Install auger (Fig. 24.4).
Fig. 24
Cardboard
disc
Do NOT
touch!
1
3
4
2
6. Install main housing:
§ Slide main housing onto auger shaft (Fig.25.1).
§ Install three M6x25 allen screws (Fig.25.2).
§ Connect vent line to T tting (Fig.25.3).
Fig. 25
1
2
3

20 7CI100A/7FS100A, 15CI100A/15FS100A
7. Install compression nozzle:
§ Remove and inspect compression nozzle O-ring seal.
Replace if damaged in any way.
§ Clean O-ring groove. Lubricate O-ring with Petrol-gel and
reinstall.
§ Install compression nozzle (Fig.26.1).
§ Install compression nozzle retainer (Fig.26.2).
§ Install M6 socket head allen screw (Fig.26.3).
Fig. 26
2
1
3
8. Install transport tube (Fig. 27.1).
9. Tighten hose clamp (Fig.27.2).
Fig. 27
1
2
10. Install gear motor:
§ Install main housing insulation (Fig.28.1).
§ Slide gear motor onto auger shaft (Fig.28.2).
§ Install two M6x90 allen screws (Fig. 28.3).
Fig. 28
3
3
2
1

7CI100A/7FS100A, 15CI100A/15FS100A 21
11. Use screwdriver to orient auger shaft to align with motor
shaft keyway (Fig. 29.1).
12. Install key into keyway (Fig. 29.2).
Fig. 29
1
2
13. Install spacer, ensure that key is captured in slot
(Fig.30.1)
Fig. 30
1
14. Insert screwdriver into groove of auger shaft and pry shaft
outwards (Fig.31.1).
15. Insert retainer into groove (Fig.31.2), ensure that retainer
is aligned with hole in spacer.
Fig. 31
1
2

22 7CI100A/7FS100A, 15CI100A/15FS100A
16. Install screw and tighten (Fig.32.1). Fig. 32
1
2
1 7. Plug in gear motor (Fig.33).
§ BLUE to BLUE
§ BLACK to BLACK
§ WHITE to WHITE
§ Connect ground wire with ground screw.
Fig. 33
BLUE to BLUE
BLACK to BLACK
WHITE to WHITE

7CI100A/7FS100A, 15CI100A/15FS100A 23
Water Feed Schematic
Water Solenoid Valve
(optional)
Filter (optional)
Water Solenoid Valve
Water Chute
(optional)
Evaporator
Float

24 7CI100A/7FS100A, 15CI100A/15FS100A
Bin Melt Water/Evaporator Feed/Clean Out System Schematic
Storage Bin
Vent System Schematic
Storage Bin
Vent Tube
Reservoir

7CI100A/7FS100A, 15CI100A/15FS100A 25
Refrigeration Schematic
LOW PRESSURE LIQUID
HIGH PRESSURE VAPOR
HIGH PRESSURE LIQUID LOW PRESSURE VAPOR
CAP TUBE
FILTER-DRIER
CONDENSER
COMPRESSOR
EVAPORATOR

26 7CI100A/7FS100A, 15CI100A/15FS100A
Condenser Fan Motor Removal (7 Series Shown)

7CI100A/7FS100A, 15CI100A/15FS100A 27
User Interface Display Identication
Operation Display
Condition
Procedure
Normal
operation
—
Cleaning Mode Press and release maintenance/clean
switch to clean the user interface
without dispensing ice or water (see
Maintenance/Cleaning Mode on page
12
).
Drip tray full Empty drip tray.
Six-month
periodic
maintenance
required
Follow Maintenance Mode procedure
(below) and also see
NSF-approved
Cleaning and Sanitizing Procedure on
page 14
.
Maintenance
Mode
Enter Maintenance Mode by pressing
maintenance/clean switch until
displays. Complete the cleaning and
sanitizing procedure shown on
page
14
and change the lter, if so
equipped. Exit Maintenance Mode by
pressing and holding maintenance/clean
switch until
no longer displays.
Service -
8000 hr
bushing check
Call Follett Technical Service Group at
(877) 612-5086 or +1 (610) 252-7301.
The ashing wrench indicates that the
8000 hr bushing check is required.
PM

28 7CI100A/7FS100A, 15CI100A/15FS100A
Service Display Condition Procedure
High amps Contact Follett technical service
group at (877) 612-5086 or
+1 (610) 252-7301.
Note: For dispensers after serial
number D45191, the phone
and wrench will not be
illuminated.
Internal leak in
dispenser
Locate leak and repair - Press reset
on control board. Contact Follett if
unit is leaking.
Sleep mode Press either dispense button to
return to normal operation.

7CI100A/7FS100A, 15CI100A/15FS100A 29
Service (continued)
Electrical Wiring Diagram
POWER
RESERVOIR
WATER SENSOR
DRIP TRAY
WATER SENSOR
CHASSIS
WATER SENSOR
USER INTERFACE
MAINTENANCE
CLEAN
BIN

30 7CI100A/7FS100A, 15CI100A/15FS100A
Parts
7 Series Exterior
2
1
3
5
6
4
7
8 x4
8 x2
8 x2

7CI100A/7FS100A, 15CI100A/15FS100A 31
Exterior
Reference # Description Part #
1 Drip Tray Assy 00957613
2 Panel, Front Assy - Includes Water Nozzle and Plug 00957621
3 Chute, Water (water option) 00957688
4 Panel, Left 00932806
5 Panel, Right 00932798
6 Panel, Top 00957654
7 Panel, Rear 00933911
8 Screw, M5 x 12 Phillips 00931931
Not Shown Cord, 115 VAC 00958058
Not Shown 7 Series Packaging for Returns, Dispenser 00957993
Not Shown Fitting, Elbow - 1/4" FPT x 1/4" Tube 00974261
Not Shown Fitting, Elbow - 1/4" FPT x 3/8" Tube 00990796
Not Shown Drip Tray Drain Kit 00956375
Not Shown Drip Tray Drain Kit with 4" legs 00981977

32 7CI100A/7FS100A, 15CI100A/15FS100A
7 Series Interior
4
7
12
1
3
5
6
11
10
10
2
9
8

7CI100A/7FS100A, 15CI100A/15FS100A 33
Interior
Reference # Description Part #
1 Valve, Dispense Solenoid (water option) 00957704
2 Switch, Cleaning 00957712
3 Drain/Feed Tube with Cap 00957720
4 Valve, Failsafe Solenoid 00957738
5 Compressor with Mounting Hardware 01157296
6 Condenser 00958017
7 Condenser Fan, Cord and Hardware 01157288
8 Control Board with Stand-offs 00958033
9 Capacitor, Gearmotor 00958041
10 Sensor, Retainer Hardware Kit 00958066
11 Relay and Overload 01157387
12 Heat Exchanger, Kit 01233998

34 7CI100A/7FS100A, 15CI100A/15FS100A
15 Series Exterior
6
4
7
5
3
1
2
8 x6
8 x2
8 x2

7CI100A/7FS100A, 15CI100A/15FS100A 35
Exterior
Reference # Description Part #
1 Drip Tray Assy 00957613
2 Panel, Front Assy - Includes Water Nozzle and Plug 01036425
3 Chute, Water (water option) 00957688
4 Panel, Left 01026343
5 Panel, Right 01026335
6 Panel, Top 01054733
7 Panel, Rear 01025980
8 Screw, M5 x 12 Phillips 00931931
Not Shown Cord, 115 VAC 00958058
Not Shown 15 Series Packaging for Returns, Dispenser 01054634
Not Shown Fitting, Elbow - 1/4" FPT x 1/4" Tube 00974261
Not Shown Fitting, Elbow - 1/4" FPT x 3/8" Tube 00990796
Not Shown Drip Tray Drain Kit 00956375
Not Shown Drip Tray Drain Kit with 4" legs 00981977
Not Shown Covers, Agion, User Interface 00969030

36 7CI100A/7FS100A, 15CI100A/15FS100A
15 Series Interior
4
7
1
3
10
5
6
9
8
2
10
11
12

7CI100A/7FS100A, 15CI100A/15FS100A 37
Interior
Reference # Description Part #
1 Valve, Dispense Solenoid (water option) 00957704
2 Switch, Cleaning 00957712
3 Drain/Feed Tube with Cap 00957720
4 Valve, Failsafe Solenoid 00957738
5 Compressor with Mounting Hardware 01157296
6 Condenser 00958017
7 Condenser Fan, Cord and Hardware 01157288
8 Control Board with Stand-offs 01051978
9 Capacitor, Gearmotor 00958041
10 Sensor, Retainer Hardware Kit 00958066
11 Relay and Overload 01157387
12 Heat Exchanger, Kit 01233998

38 7CI100A/7FS100A, 15CI100A/15FS100A
7 Series Bin Assembly
5
4
3
15
13
14
12
11
10
2
1
6
8
9
7
7

7CI100A/7FS100A, 15CI100A/15FS100A 39
7 Series Bin Assembly
Reference # Description Part #
1 Ice Chute, Inside Thread 01238906
2 Ice Transport Tubing with Insulation 00957746
3 Switch, Shuttle 00957753
4 Lid, Bin Assy 01233808
5 Lid, Gasket, 7 Series 01233824
6 Auger, Dispense 00931113
7 Assembly, Motor Dispense 01233857
8 Cap and gasket 01233816
9 Bin assembly, 7 Series (does not include ice transport tube and insulation) 01233832
10 Coupling, transport tube 00998278
11 Flag, shuttle 00998286
12 Spring, wave 00998302
13 Bracket, shuttle support (Before serial number K46457) 00998260
13 Bracket, shuttle support (After serial number K46456) 00998336
14 Screws (2), self-tapping, #10 x 5/8 00998328
15 Screws (2), M3 x 12 Phillips pan head 00998294

40 7CI100A/7FS100A, 15CI100A/15FS100A
15 Series Bin Assembly
2
5
12
4
3
13
14
16
15
11
6
8
9
7
7
10
1

7CI100A/7FS100A, 15CI100A/15FS100A 41
15 Series Bin Assembly
Reference # Description Part #
1 Ice Chute, Inside Thread 01238906
2 Ice Transport Tubing with Insulation 01051960
3 Switch, Shuttle 00957753
4 Lid, Bin Assy 01255470
5 Lid, Gasket, 7 Series 01255520
6 Auger, Dispense 01053297
7 Assembly, Motor Dispense 01255538
8 Cap and gasket 01233816
9 Bin assembly, 15 Series (does not include ice transport tube and insulation) 01255488
10 Agitator 01255504
11 Coupling, transport tube 00998278
12 Flag, shuttle 00998286
13 Spring, wave 00998302
14 Bracket, shuttle support 00998260
15 Screws (2), self-tapping, #10 x 5/8 00998328
16 Screws (2), M3 x 12 Phillips pan head 00998294

42 7CI100A/7FS100A, 15CI100A/15FS100A
Evaporator Assembly
6
4
3
1
9
5
2
14
13
13
10
11
12
8
7
14
16
16
16
15
16

7CI100A/7FS100A, 15CI100A/15FS100A 43
Evaporator Assembly
Reference # Description Part #
1 Gearmotor Assy 00957811
2 Main Housing with Front Seal and Screws 00957829
3 Screws, Main Housing 00957837
4 Auger with front seal 00957845
5 Ice Compression Nozzle Assy 00957852
6 Front Seal and O-Ring 00957860
7 Evaporator Assembly with Insulation 01157353
8 Housing, Bushing with Insulation 00957886
9 Hardware kit, Gearmotor (For serial numbers E01087 and above) 01048628
9 Hardware kit, Gearmotor (For serial numbers below E01087) 00957894
10 Reservoir and Float Complete Assy 00957902
11 Lid, Reservoir with Insulation and O-Ring (does not include bolt) 00957910
12 Float Valve 00957928
13 “T” Fitting - 1/4" 502923
14 Tubing - 1/4" (sold in 12" increments) 502079
15 Vent Tube Retainer (includes vent tube) 01278779
16 Seal kit (includes 2 ft of 1/4" tubing) 01348093

44 7CI100A/7FS100A, 15CI100A/15FS100A
Base Stand
1
2

7CI100A/7FS100A, 15CI100A/15FS100A 45
Base Stand
Reference # Description Part #
1 Front Panel, Base 00958108
2 Latches with Bayonets, Base 00958116
Not Shown Tray, Base 00958124
Not Shown Packaging for Returns, Base 00957985
Miscellaneous
Reference # Description Part #
Not Shown Water lter cartridge, 5 micron 00968107
Not Shown IMS III sanitizer concentrate, 16 oz 00979674
Not Shown SafeCLEAN Plus liquid, 6 pack 01149954
Not Shown SafeCLEAN Plus liquid, case of 24 01149962
Not Shown 6" Legs for base stand, set of 4 00956318
Not Shown 4" Legs for countertop dispenser, set of 4 00956300

46 7CI100A/7FS100A, 15CI100A/15FS100A

7CI100A/7FS100A, 15CI100A/15FS100A 47

00951640R18
© Follet LLC 4/20
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
SafeCLEAN Plus is a trademark of Follett LLC.
Chewblet and Follett are registered trademarks of Follett LLC, registered in US.
Warranty Registration and Equipment Evaluation
Thank you for purchasing Follett
®
equipment. Our goal is to deliver high value products and services that earn your complete
satisfaction by delivering high-value products and services backed by outstanding customer and technical support.
Please review the installation instructions thoroughly. It is important that the installation be performed to factory specications so
your equipment operates at its maximum efficiency.
Follett LLC will not be liable for any consequential damages, expenses, connecting or disconnecting charges, or any losses
resulting from a defect of the machine. For full warranty details, visit our website www.follettice.com/productwarranties.
Registering your equipments helps Follett track your equipment's service history should you need to contact us for technical
support, and your feedback helps us improve our products and services. Please visit www.follettice.com/support to complete the
Warranty Registration form.
Should you have any questions, please contact Follett's technical support group at (877) 612-5086 or (610) 252-7301 and we will
be happy to assist you.
