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Where is my serial number?
Why isn’t my unit running?
The display is flashing “20,” what
does this mean?
Why isn’t the left water bottle
emptying?
Why is my Executive flashing
“F” when it has water in it?
How often should I replace my
wick?
Can I order replacement parts?
The display is flashing“--,” what
does this mean?
Why isn’t my humidity increasing?
Your serial number is on the sticker on the back of your fan
assembly. You can write it here for future reference:
__________
Your humidity level is below 20%. Try increasing your fan
speed and output level.
Your Executive will empty the right bottle first.
Check your float position. (SEE STEP 7)
Your water’s mineral content dictates how often your wick
needs replacing. Harder water means more frequent
changes. Using our Bacteriostat (part #1970) can help keep
your unit cleaner and lengthen the life of your wick. Always
change your wick at the beginning of every season.
Yes! Your Executive’s parts and their part numbers are listed
on page 2.
Your humidity level is over 90%. Try lowering your fan speed
and output level.
• It can take 2-3 days for your new humidifier to bring your
humidity up, especially if it is very dry in your home.
• If your wick is old, replace it with a new one.
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FREQUENTLY ASKED QUESTIONS
• Make sure your fan assembly is seated correctly.
• Your unit has reached your set humidity level.
For any other questions or issues, contact our humidifier experts!
They are ready by phone, email, or chat.
info@essickair.com
aircareproducts.com
800.547.3888