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3130
RANGE PROBLEM POSSIBLE CAUSE REMEDY
Cooktop turns off while
cooking
Cooktop internal heat sensor has detected
high temperature inside the cooktop,
activating automatic shut off
• Make sure the cooktop vents
are not blocked
• The cooktop features an
automatic shutoff feature that
turns off the entire cooktop
if any cooking element has
been on continuously for 2
hours
• The cooktop control panel
may register liquids or
objects obstructing the panel,
which can cause the cooktop
to shut off. Clean up spills or
remove objects and restart
the unit
Liquid or object on the controls area
Power boost does not
work
Boost function is not available if adjacent
burner is in use (2 burners in the right
zone or 2 burners in the left zone)
See Power Sharing
The fans keep running
for one minute after the
cooking element has
been switched off
The electronics are cooling down This is a normal occurrence
Every 5 seconds, four
long sounds chime or
three short sounds chime
Switching transistor overheating Turn off unit to allow switching
transistor to cool. Restart unit
Two sounds chime after
10 seconds without pot
on the cooktop
No cookware found or improper
placement of cookware on the cooking
element
Make sure that the cookware is
centered on the cooking element
and that it is also induction
compatible. See Compatible
Cookware
Every 5 seconds, two
long sounds chime or
three short sounds chime
Supplied voltage to cooktop is too low This may be caused by reduced
voltage being supplied to the
house circuit. If connections are
correct and the supplied voltage
returns to normal, the code will
disappear
Every 5 seconds, two
long sounds chime or
four short sounds chime
Supplied voltage to cooktop is too high This may be caused by increased
voltage being supplied to the
house circuit. If the connections are
correct and the supplied voltage
returns to normal, the code will
disappear
RANGE PROBLEM POSSIBLE CAUSE REMEDY
Every 5 seconds, four
long sounds chime or
five short sounds chime
Thermistor 1 sensor tripped Turn the cooktop OFF; then pull
plug out for about 30 seconds.
Then re-insert the plug and turn
the cooktop on using the POWER
pad. If the error message is still
displayed, call for service at 614-
777-5004.
Every 5 seconds, four
long sounds chime or
five short sounds chime
Thermistor 1 sensor failure
Every 5 seconds, three
long sounds chime or
five short sounds chime
Thermistor 2 sensor tripped
Every 5 seconds, three
long sounds chime or
five short sounds chime
Thermistor 2 sensor failure
Noise Noise like humming, crackling and
buzzing
This is a normal occurrence, See
Operational Cooktop Noises
Range does not function Range is not connected to electrical
power. Check power circuit breaker,
wiring, and fuses
If all electrical components are
properly installed, call 614-777-
5004 for help
Broil does not work Temperature control knob is rotated too
far past broil position (500°F); preheating
indicator will light intermittently
Oven is not heating Check the circuit breaker or fuse
box to your house. Make sure there
is proper electrical power to your
oven
Oven light is not
working properly
Replace or reinsert the light bulb if
loose or defective
Cannot remove lens
cover on light
There may be soil or build up on
the lens cover. Wipe the lens cover
with a clean, dry towel prior to
attempting to remove the lens cover
Troubleshooting
31
30
Troubleshooting
TROUBLESHOOTING TROUBLESHOOTING
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