Network Video Recorder
User Manual
Legal Informaon
©2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instrucons for using and managing the Product. Pictures, charts, images and
all other informaon hereinaer are for descripon and explanaon only. The informaon
contained in the Manual is subject to change, without noce, due to rmware updates or other
reasons. Please nd the latest version of this Manual at the Hikvision website ( hps://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporng the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properes of
Hikvision in various jurisdicons.
Other trademarks and logos menoned are the properes of their respecve owners.
: The terms HDMI and HDMI High-Denion Mulmedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United
States and other countries.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND "WITH
ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
Network Video Recorder User Manual
i
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
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Regulatory Informaon
FCC Informaon
Please take aenon that changes or modicaon not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protecon against harmful interference in a residenal installaon. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons. However, there is
no guarantee that interference will not occur in a parcular installaon. If this equipment does
cause harmful interference to radio or television recepon, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
●
Reorient or relocate the receiving antenna.
●
Increase the separaon between the equipment and receiver.
●
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
●
Consult the dealer or an experienced radio/TV technician for help.
FCC Condions
This device complies with part 15 of the FCC Rules. Operaon is subject to the following two
condions:
●
This device may not cause harmful interference.
●
This device must accept any interference received, including interference that may cause
undesired operaon.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed under the EMC Direcve 2014/30/EU, LVD Direcve 2014/
35/EU, the RoHS Direcve 2011/65/EU.
2012/19/EU (WEEE direcve): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
Network Video Recorder User Manual
iii
purchase of equivalent new equipment, or dispose of it at designated
collecon points. For more informaon see: hp://www.recyclethis.info .
2006/66/EC (baery direcve): This product contains a baery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product documentaon for specic baery informaon. The baery is
marked with this symbol, which may include leering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to
your supplier or to a designated collecon point. For more informaon
see: hp://www.recyclethis.info .
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
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Applicable Model
This manual is applicable to the models listed in the following table.
Series Model
DS-8600NI-K8 DS-8608NI-K8
DS-8616NI-K8
DS-8632NI-K8
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Safety Instrucon
●
Proper conguraon of all passwords and other security sengs is the responsibility of the
installer and/or end-user.
●
In the use of the product, you must be in strict compliance with the electrical safety regulaons
of the naon and region.
●
Firmly connect the plug to the power socket. Do not connect several devices to one power
adapter. Power o the device before connecng and disconnecng accessories and peripherals.
●
Shock hazard! Disconnect all power sources before maintenance.
●
The equipment must be connected to an earthed mains socket-outlet.
●
The socket-outlet shall be installed near the equipment and shall be easily accessible.
●
indicates hazardous live and the external wiring connected to the terminals requires
installaon by an instructed person.
●
Never place the equipment in an unstable locaon. The equipment may fall, causing serious
personal injury or death.
●
Input voltage should meet the SELV (Safety Extra Low Voltage) and the LPS (Limited Power
Source) according to the IEC62368.
●
High touch current! Connect to earth before connecng to the power supply.
●
If smoke, odor or noise rise from the device, turn o the power at once and unplug the power
cable, and then please contact the service center.
●
Use the device in conjuncon with an UPS, and use factory recommended HDD if possible.
●
This product contains a coin/buon cell baery. If the baery is swallowed, it can cause severe
internal burns in just 2 hours and can lead to death.
●
This equipment is not suitable for use in locaons where children are likely to be present.
●
CAUTION: Risk of explosion if the baery is replaced by an incorrect type.
●
Improper replacement of the baery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium baery types).
●
Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,
which may result in an explosion.
●
Do not leave the baery in an extremely high temperature surrounding environment, which may
result in an explosion or the leakage of ammable liquid or gas.
●
Do not subject the baery to extremely low air pressure, which may result in an explosion or the
leakage of ammable liquid or gas.
●
Dispose of used baeries according to the instrucons.
●
Keep body parts away from fan blades and motors. Disconnect the power source during
servicing.
●
Keep body parts away from motors. Disconnect the power source during servicing.
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Prevenve and Cauonary Tips
Before connecng and operang your device, please be advised of the following ps:
●
The device is designed for indoor use only. Install it in a well-venlated, dust-free environment
without liquids.
●
Ensure recorder is properly secured to a rack or shelf. Major shocks or jolts to the recorder as a
result of dropping it may cause damage to the sensive electronics within the recorder.
●
The equipment shall not be exposed to dripping or splashing and that no objects lled with
liquids shall be placed on the equipment, such as vases.
●
No naked ame sources, such as lighted candles, should be placed on the equipment.
●
The venlaon should not be impeded by covering the venlaon openings with items, such as
newspapers, table-cloths, curtains, etc. The openings shall never be blocked by placing the
equipment on a bed, sofa, rug or other similar surface.
●
For certain models, ensure correct wiring of the terminals for connecon to an AC mains supply.
●
For certain models, the equipment has been designed, when required, modied for connecon
to an IT power distribuon system.
●
idenes the baery holder itself and idenes the posioning of the cell(s) inside the
baery holder.
●
+ idenes the posive terminal(s) of equipment which is used with, or generates direct current.
+ idenes the negave terminal(s) of equipment which is used with, or generates direct
current.
●
Keep a minimum 200 mm (7.87 inch) distance around the equipment for sucient venlaon.
●
For certain models, ensure correct wiring of the terminals for connecon to an AC mains supply.
●
Use only power supplies listed in the user manual or user instrucon.
●
The USB port of the equipment is used for connecng to a mouse, keyboard, USB ash drive, or
Wi-Fi dongle only.
●
Use only power supplies listed in the user manual or user instrucon.
●
Do not touch the sharp edges or corners.
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Content Convenon
In order to simplify descripon, please read the following convenons.
●
Recorder or device mainly refers to video recorder.
●
IP device mainly refers to network camera (IP camera), IP dome (speed dome), DVS (Digital
Video Server), or NVS (Network Video Server).
●
Channel mainly refers to the video channel in video recorder.
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viii
Symbol Convenons
The symbols that may be found in this document are dened as follows.
Symbol Descripon
Danger
Indicates a hazardous situaon which, if not avoided, will or could
result in death or serious injury.
Cauon
Indicates a potenally hazardous situaon which, if not avoided, could
result in equipment damage, data loss, performance degradaon, or
unexpected results.
Note
Provides addional informaon to emphasize or supplement
important points of the main text.
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Contents
Chapter 1 Basic Operaon .......................................................................................................... 1
1.1 Acvate Your Device .............................................................................................................. 1
1.1.1 Default User and IP Address ......................................................................................... 1
1.1.2 Acvate via Local Menu ................................................................................................ 1
1.1.3 Acvate via SADP .......................................................................................................... 2
1.1.4 Acvate via Client Soware .......................................................................................... 3
1.1.5 Acvate via Web Browser ............................................................................................. 6
1.2 Congure TCP/IP .................................................................................................................... 6
1.3 HDD Sengs .......................................................................................................................... 8
1.4 Add Network Camera ............................................................................................................. 8
1.4.1 Add Automacally Searched Online Network Camera ................................................. 8
1.4.2 Add Network Camera Manually .................................................................................... 9
1.4.3 Add Network Camera via Customized Protocol .......................................................... 10
1.5 Connect to Plaorm ............................................................................................................. 11
1.5.1 Congure ISUP ............................................................................................................ 11
1.5.2 Congure Hik-Connect ................................................................................................ 13
Chapter 2 Camera Sengs ........................................................................................................ 15
2.1 Congure Image Parameters ................................................................................................ 15
2.2 Congure OSD ...................................................................................................................... 15
2.3 Congure Privacy Mask ........................................................................................................ 16
2.4 Import Network Camera Cercate ..................................................................................... 17
2.5 Import/Export IP Camera Conguraon Files ...................................................................... 18
2.6 Save Camera VCA Data ......................................................................................................... 18
2.7 Upgrade IP Cameras ............................................................................................................. 18
Chapter 3 Live View .................................................................................................................. 19
3.1 Start Live View ..................................................................................................................... 19
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3.1.1 Congure Live View Sengs ....................................................................................... 19
3.1.2 Congure Live View Layout ......................................................................................... 20
3.1.3 Switch Main/Auxiliary Port ......................................................................................... 22
3.2 Digital Zoom ......................................................................................................................... 22
3.3 Fisheye View ........................................................................................................................ 22
3.4 3D Posioning ...................................................................................................................... 23
3.5 Congure Channel-Zero Encoding ....................................................................................... 24
3.6 PTZ Control .......................................................................................................................... 24
3.6.1 Congure PTZ Parameters ........................................................................................... 24
3.6.2 Set a Preset ................................................................................................................. 25
3.6.3 Call a Preset ................................................................................................................ 26
3.6.4 Set a Patrol .................................................................................................................. 26
3.6.5 Call a Patrol ................................................................................................................. 28
3.6.6 Set a Paern ................................................................................................................ 28
3.6.7 Call a Paern ............................................................................................................... 29
3.6.8 Set Linear Scan Limit ................................................................................................... 29
3.6.9 One-Touch Park ........................................................................................................... 30
Chapter 4 Recording and Playback ............................................................................................ 31
4.1 Recording ............................................................................................................................. 31
4.1.1 Congure Recording Parameters ................................................................................ 31
4.1.2 Congure Advanced Parameters ................................................................................. 32
4.1.3 Enable H.265 Stream Access ....................................................................................... 33
4.1.4 ANR ............................................................................................................................. 33
4.1.5 Manual Recording ....................................................................................................... 34
4.1.6 Congure Recording Schedule .................................................................................... 34
4.1.7 Congure Holiday Recording ....................................................................................... 35
4.2 Playback ............................................................................................................................... 36
4.2.1 Instant Playback .......................................................................................................... 36
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4.2.2 Play Normal Video ...................................................................................................... 37
4.2.3 Play Smart Searched Video ......................................................................................... 38
4.2.4 Play Custom Searched Files ......................................................................................... 38
4.2.5 Play Tag Files ............................................................................................................... 39
4.2.6 Play by Sub-periods ..................................................................................................... 40
4.2.7 Play External Files ....................................................................................................... 40
4.3 Playback Operaons ............................................................................................................ 40
4.3.1 Edit Video Clips ........................................................................................................... 40
4.3.2 Thumbnails View ......................................................................................................... 41
Chapter 5 Event ........................................................................................................................ 42
5.1 Normal Event Alarm ............................................................................................................. 42
5.1.1 Congure Moon Detecon Alarms ........................................................................... 42
5.1.2 Congure Video Loss Alarms ....................................................................................... 42
5.1.3 Congure Video Tampering Alarms ............................................................................ 43
5.1.4 Congure Sensor Alarms ............................................................................................. 43
5.1.5 Congure Excepons Alarms ...................................................................................... 43
5.1.6 Congure Combined Alarm ......................................................................................... 44
5.2 VCA Event Alarm .................................................................................................................. 45
5.2.1 Transparent Transmission ........................................................................................... 45
5.2.2 Hard Hat Detecon ..................................................................................................... 46
5.2.3 Face Capture ............................................................................................................... 46
5.2.4 Vehicle Detecon ........................................................................................................ 47
5.2.5 Region Entrance Detecon ......................................................................................... 48
5.2.6 Region Exing Detecon ............................................................................................. 49
5.2.7 Loitering Detecon ..................................................................................................... 50
5.2.8 People Gathering Detecon ........................................................................................ 51
5.2.9 Fast Moving Detecon ................................................................................................ 52
5.2.10 Parking Detecon ...................................................................................................... 53
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5.2.11 Unaended Baggage Detecon ................................................................................ 54
5.2.12 Object Removal Detecon ........................................................................................ 55
5.2.13 Audio Excepon Detecon ........................................................................................ 56
5.2.14 Defocus Detecon ..................................................................................................... 58
5.2.15 Sudden Scene Change Detecon .............................................................................. 58
5.2.16 PIR Alarm .................................................................................................................. 59
5.2.17 Thermal Camera Detecon ....................................................................................... 60
5.2.18 Queue Management ................................................................................................. 61
5.2.19 Target Detecon ........................................................................................................ 61
5.3 Congure Arming Schedule ................................................................................................. 62
5.4 Congure Linkage Acons .................................................................................................... 62
5.4.1 Congure Auto-Switch Full Screen Monitoring ........................................................... 63
5.4.2 Congure Buzzer ......................................................................................................... 63
5.4.3 Nofy Surveillance Center .......................................................................................... 63
5.4.4 Congure Email Linkage .............................................................................................. 64
5.4.5 Congure Audio Alert ................................................................................................. 64
5.4.6 Trigger Alarm Output .................................................................................................. 64
5.4.7 Congure PTZ Linkage ................................................................................................. 65
Chapter 6 Smart Report ............................................................................................................ 66
6.1 People Counng ................................................................................................................... 66
6.2 Heat Map ............................................................................................................................. 66
Chapter 7 File Management ...................................................................................................... 68
7.1 Search Files .......................................................................................................................... 68
7.2 Search History Operaon ..................................................................................................... 68
7.3 Export Files ........................................................................................................................... 69
Chapter 8 Storage ..................................................................................................................... 70
8.1 Storage Device Management ............................................................................................... 70
8.1.1 Manage Local HDD ...................................................................................................... 70
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8.1.2 Add a Network Disk ..................................................................................................... 72
8.1.3 Congure Cloud Storage ............................................................................................. 73
8.1.4 Manage eSATA ............................................................................................................. 74
Chapter 9 Network Sengs ...................................................................................................... 77
9.1 Congure DDNS ................................................................................................................... 77
9.2 Congure PPPoE ................................................................................................................... 77
9.3 Congure SNMP ................................................................................................................... 78
9.4 Congure Email .................................................................................................................... 79
9.5 Congure Port Mapping (NAT) ............................................................................................. 81
9.6 Congure Port ...................................................................................................................... 82
9.7 Congure ONVIF .................................................................................................................. 84
Chapter 10 User Management and Security .............................................................................. 85
10.1 Manage User Accounts ...................................................................................................... 85
10.1.1 Add a User ................................................................................................................. 85
10.1.2 Edit the Admin User .................................................................................................. 86
10.1.3 Edit an Operator/Guest User .................................................................................... 87
10.2 Manage User Permissions .................................................................................................. 87
10.2.1 Set User Permissions ................................................................................................. 87
10.2.2 Set Live View Permission on Lock Screen .................................................................. 90
10.2.3 Set Double Vericaon Permission for Non-admin Users ......................................... 91
10.3 Congure Password Security ............................................................................................. 91
10.3.1 Export GUID File ........................................................................................................ 91
10.3.2 Congure Security Quesons .................................................................................... 92
10.3.3 Congure Reserved Email ......................................................................................... 93
10.4 Reset Password .................................................................................................................. 94
10.4.1 Reset Password by GUID ........................................................................................... 94
10.4.2 Reset Password by Security Quesons ..................................................................... 95
10.4.3 Reset Password by Reserved Email ........................................................................... 95
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Chapter 11 System Management .............................................................................................. 97
11.1 Congure Device ................................................................................................................ 97
11.2 Congure Time ................................................................................................................... 97
11.2.1 Manual Time Synchronizaon ................................................................................... 97
11.2.2 NTP Synchronizaon ................................................................................................. 98
11.2.3 DST Synchronizaon ................................................................................................. 98
11.2.4 IP Camera Time Sync ................................................................................................. 99
11.3 Audio Management ........................................................................................................... 99
11.4 Network Detecon ............................................................................................................. 99
11.4.1 Network Trac Monitoring ....................................................................................... 99
11.4.2 Test Network Delay and Packet Loss ....................................................................... 100
11.4.3 Export Network Packet ........................................................................................... 100
11.4.4 Network Resource Stascs .................................................................................... 101
11.5 Storage Device Maintenance ........................................................................................... 102
11.5.1 Bad Sector Detecon .............................................................................................. 102
11.5.2 S.M.A.R.T. Detecon ................................................................................................ 102
11.5.3 HDD Health Detecon ............................................................................................. 103
11.5.4 Congure Disk Clone ............................................................................................... 104
11.5.5 Repair Database ...................................................................................................... 105
11.6 Upgrade Device ................................................................................................................ 105
11.6.1 Upgrade by Local Backup Device ............................................................................ 105
11.6.2 Upgrade by FTP ....................................................................................................... 106
11.6.3 Upgrade by Hik-Connect ......................................................................................... 106
11.7 Import/Export Device Conguraon Files ........................................................................ 107
11.8 Log Management ............................................................................................................. 108
11.8.1 Log Storage ............................................................................................................. 108
11.8.2 Search & Export Log Files ........................................................................................ 108
11.8.3 Upload Logs to the Server ....................................................................................... 109
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11.8.4 One-Way Authencaon ........................................................................................ 110
11.8.5 Two-Way Authencaon ........................................................................................ 110
11.9 Restore Default Sengs ................................................................................................... 111
11.10 Security Management .................................................................................................... 112
11.10.1 IP/MAC Address Filter ........................................................................................... 112
11.10.2 RTSP Authencaon ............................................................................................. 113
11.10.3 RTSP Digest Algorithm .......................................................................................... 113
11.10.4 ISAPI Service .......................................................................................................... 113
11.10.5 HTTP Authencaon ............................................................................................. 114
11.10.6 HTTP/Web Digest Algorithm ................................................................................. 114
11.10.7 Serial Port Authencaon Service ........................................................................ 114
Chapter 12 Appendix .............................................................................................................. 115
12.1 Glossary ........................................................................................................................... 115
12.2 Communicaon Matrix .................................................................................................... 116
12.3 Device Command ............................................................................................................. 116
12.4 Frequently Asked Quesons ............................................................................................ 117
12.4.1 Why is there a part of channels displaying “No Resource” or turning black screen in
mul-screen live view? ...................................................................................................... 117
12.4.2 Why is the video recorder nofying the stream type is not supported? ................ 117
12.4.3 Why is the video recorder nofying risky password aer a network camera is added?
............................................................................................................................................ 118
12.4.4 How to improve the playback image quality? ......................................................... 118
12.4.5 How to conrm the video recorder is using H.265 to record video? ...................... 118
12.4.6 Why is the meline at playback not constant? ....................................................... 118
12.4.7 Why is the video recorder nofying the network is unreachable when a network
camera is being added? ..................................................................................................... 119
12.4.8 Why is the IP address of network camera being changed automacally? .............. 119
12.4.9 Why is the video recorder nofying IP conict? ..................................................... 119
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12.4.10 Why is image geng stuck when playing back by single or mul-channel cameras?
............................................................................................................................................ 120
12.4.11 Why does my video recorder make a beeping sound aer boong? ................... 120
12.4.12 Why is there no recorded video aer the moon detecon is set? ..................... 120
12.4.13 Why is the video sound quality not good? ............................................................ 121
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Chapter 1 Basic Operaon
1.1 Acvate Your Device
1.1.1 Default User and IP Address
●
Default administrator account: admin.
●
Default IPv4 address: 192.168.1.64.
1.1.2 Acvate via Local Menu
For the rst-me access, you need to acvate the device by seng an admin password. No
operaon is allowed before acvaon. You can also acvate the device via Web Browser, SADP or
Client Soware.
Steps
1. Enter the admin password twice.
Figure 1-1 Acvate via Local Menu
Warning
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
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1
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
2. Enter the password to acvate the IP cameras.
3. Oponal: Check Export GUID, Security Queson Conguraon, or Reserved E-mail Sengs.
4. Click OK.
Note
●
Aer the device is acvated, you should properly keep the password.
●
You can duplicate the password to the IP cameras that are connected with default protocol.
●
The available password reseng funcons may vary according to dierent models.
What to do next
●
When you have enabled Export GUID, connue to export the GUID le to the USB ash driver
for the future password reseng.
●
When you have enabled Security Queson Conguraon, connue to set the security quesons
for the future password reseng.
●
When you have enabled Reserved E-mail Sengs, connue to set the reserved email for the
future password reseng.
1.1.3 Acvate via SADP
SADP soware is used for detecng the online device, acvang the device, and reseng its
password.
Before You Start
Get the SADP soware from the supplied disk or the ocial website, and install the SADP
according to the prompts.
Steps
1. Connect your video recorder power supply to an electrical outlet and turn on it.
2. Run the SADP soware to search the online recorders.
3. Check the recorder status from the device list, and select the inacve recorder.
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Figure 1-2 Acvate via SADP
4. Create and input the new password in the password eld, and conrm the password.
Note
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
5. Click Acvate.
1.1.4 Acvate via Client Soware
The client soware is versale video management soware for mulple kinds of devices.
Before You Start
Get the client soware from the supplied disk or the ocial website, and install the soware
according to the prompts.
Steps
1. Run the client soware and the control panel of the soware pops up, as shown below.
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Figure 1-3 Control Panel
2. Click Device Management to enter the Device Management interface, as shown below.
Figure 1-4 Device Management Interface
3. Check the recorder status from the device list, and select an inacve recorder.
4. Click Acvate to pop up the Acvaon interface.
5. Create a password and input the password in the password eld, and conrm the password.
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4
Note
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
Figure 1-5 Acvaon
6. Click OK to start acvaon.
7. Click Modify Nenfo to pop up the Network Parameter Modicaon interface, as shown below.
Figure 1-6 Modify Network Parameters
8. Change the recorder IP address to the same subnet with your computer.
-
Modify the IP address manually.
-
Check Enable DHCP.
9. Input the password to acvate your IP address modicaon.
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1.1.5 Acvate via Web Browser
You can get access to the recorder via web browser. You may use one of the following listed web
browsers: Internet Explorer 6.0 and above, Apple Safari, Mozilla Firefox, and Google Chrome. The
supported resoluons include 1024*768 and above.
Before You Start
Ensure you are on the same network segment with your device.
Steps
1. Enter the IP address in web browser, and then press Enter.
Figure 1-7 Web Browser Acvaon
2. Set the password for the admin user account.
Note
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
3. Click OK.
4. Oponal: Set the security quesons, password recovery email, or export GUID le for password
reseng in the future.
5. Click OK.
6. Install the plug-in before viewing the live video and managing the device. You may have to close
the web browser to nish the installaon of the plug-in.
1.2 Congure TCP/IP
TCP/IP must be properly congured before operang your device over a network. Both IPv4 and
IPv6 are available.
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Steps
1. Go to System → Network → TCP/IP .
Figure 1-8 TCP/IP Sengs
2. Select Working Mode as Net-Fault Tolerance or Mul-Address Mode.
Net-Fault Tolerance
The two NIC cards use the same IP address, and you can select the main NIC to LAN1 or LAN2.
In this way, in case of one NIC card failure, the device will automacally enable another
standby NIC card so as to ensure the normal running of the system.
Mul-Address Mode
The parameters of the two NIC cards can be congured independently. You can select LAN1
or LAN2 under Select NIC for parameter sengs. Select one NIC card as the default route.
When the system connects with the extranet, the data will be forwarded through the default
route.
3. Click IPv4 or IPv6 as you required.
4. Oponal: Check Enable DHCP to obtain IP sengs automacally if a DHCP server is available on
the network.
5. Set related parameters.
Note
Valid MTU value range is from 500 to 1500.
6. Click Apply.
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1.3 HDD Sengs
Ensure the video recorder storage media is well. You can install at least one HDD and inialize it.
1.4 Add Network Camera
Before you can get live video or record the video les, you must add the network cameras to the
connecon list of the device.
Before You Start
Ensure the network connecon is valid and correct and the IP camera to add has been acvated.
Steps
1. Click on the main menu bar.
2. Click Custom Add tab on the tle bar.
Figure 1-9 Add IP Camera
3. Enter IP address, protocol, management port, and other IP camera informaon to add.
4. Enter the login user name and password of the IP camera.
5. Click Add to nish the adding of the IP camera.
6. Oponal: Click Connue to Add to connue to add addional IP cameras.
1.4.1 Add Automacally Searched Online Network Camera
Steps
1. Click
on the main menu.
2. Click Number of Unadded Online Device at the boom.
3. Select the automacally searched online network cameras.
4. Click Add to add the camera which has the same login password with the video recorder.
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Figure 1-10 Add Automacally Searched Online Network Camera
Note
If the network camera to add has not been acvated, you can acvate it in the network camera
list of camera management interface.
1.4.2 Add Network Camera Manually
Before you view live video or record video les, you must add network cameras to the device.
Before You Start
Ensure the network connecon is valid and correct, and the network camera is acvated.
Steps
1. Click on the main menu.
2. Click Custom Add.
3. Set the parameters. For example, IP Camera Address, Protocol, etc.
Note
Management port ranges from 1 to 65535.
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Figure 1-11 Add Network Camera
4. Oponal: Check Use Channel Default Password to use the default password to add the camera.
5. Oponal: Check Use Default Port to use the default management port to add the camera. For
SDK service, the default port value is 8000. For enhanced SDK service, the default value is 8443.
Note
The funcon is only available when you use HIKVISION protocol.
6. Oponal: Check Verify Cercate to verify the camera with cercate. The cercate is a form
of idencaon for the camera that provides more secure camera authencaon. It requires to
import the network camera cercate to the device rst when you use this funcon. For details,
refer to Import Network Camera Cercate .
Note
The enhanced SDK service is only available when you use HIKVISION protocol.
7. Click Add.
8. Oponal: Check Connue to Add to add other network cameras.
1.4.3 Add Network Camera via Customized Protocol
For network cameras that are not using standard protocols, you can congure customized
protocols to add them. The system provides 16 customized protocols.
Steps
1. Go to More Sengs → Protocol .
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Figure 1-12 Protocol Management
2. Set protocol parameters.
Type
The network camera adopng custom protocol must support geng stream through
standard RTSP.
Path
Contact the manufacturer of network camera for the URL (Uniform Resource Locator) of
geng main stream and sub-stream.
Note
The protocol type and the transfer protocol must be supported by the network camera to add.
3. Click OK.
4. Click Custom Add to add cameras.
5. Set the parameters.
6. Click OK.
1.5 Connect to Plaorm
1.5.1 Congure ISUP
SDK is based on Intelligent Security Uplink Protocol (ISUP). It provides APIs, library les, and
commands for the third-party plaorm to access devices such as NVRs, speed domes, DVRs,
network cameras, mobile NVRs, mobile devices, decoding devices, etc. With this protocol, the
third-party plaorm can realize funcons like live view, playback, two-way audio, PTZ control, etc.
Steps
1. Go to System → Network → Advanced → Plaorm Access .
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Figure 1-13 ISUP Sengs
2. Select Access Type as ISUP.
3. Check Enable.
Note
Enabling ISUP will disable other plaorm access.
4. Set the related parameters.
Server Address
The plaorm server IP address.
Server Port
The plaorm server port, ranges from 1024 to 65535. The actual port shall be provided by
the plaorm.
Device ID
Device ID shall be provided by the plaorm.
Version
ISUP protocol version, only V5.0 is available.
Encrypon Password
Encrypon password is required when using ISUP V5.0 version, it provides more secure
communicaon between the device and plaorm. Enter it for vericaon aer the device is
registered to the ISUP plaorm. It cannot be empty, or "ABCDEF".
5. Click Apply to save the sengs and restart the device.
What to do next
You can see the registraon status (online or oine) aer the device is restarted.
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1.5.2 Congure Hik-Connect
Hik-Connect provides mobile phone applicaon and plaorm service to access and manage your
video recorder, which enables you to get a convenient remote access to the video security system.
Steps
1. Go to System → Network → Advanced → Plaorm Access .
2. Check Enable to acvate the funcon. Then the service terms will pop up.
1) Enter Vericaon Code.
2) Scan the QR code to read the service terms and privacy statement.
3) Check The Hik-Connect service will require internet access. Please read Service Terms and
Privacy Statement before enabling the service. if you agree with the service terms and
privacy statement.
4) Click OK.
Note
●
Hik-Connect is disabled by default.
●
The vericaon code is empty by default. It must contain 6 to 12 leers or numbers, and it is
case sensive.
3. Oponal: Check Custom and enter Server Address as your desire.
4. Oponal: Check Enable Stream Encrypon, then vericaon code is required for remote access
and live view.
5. Bind your device with a Hik-Connect account.
1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also
download it from
hps://appstore.hikvision.com , or the QR code below. Refer to Hik-
Connect Mobile Client User Manual for details.
Figure 1-14 Download Hik-Connect
2) Use Hik-Connect to scan the device QR, and bind the device.
Note
If the device is already bound with an account, you can click Unbind to unbind with the
current account.
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6. Click Apply.
What to do next
You can access your video recorder via Hik-Connect.
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Chapter 2 Camera Sengs
2.1 Congure Image Parameters
You can customize image parameters, including day/night switch, backlight, contrast, and
saturaon in Camera → Display .
Image Sengs
Customize the image parameters including brightness, contrast, and saturaon.
Exposure
Set the camera exposure me (1/10000 to 1 sec). A larger exposure value results in a brighter
image.
Day/Night Switch
Set the camera to day, night, or auto switch mode according to me or the surrounding
illuminaon condion. When the light diminishes at night, the camera can switches to night
mode with high quality black and white image.
Backlight
Set the camera's wide dynamic range (0 to 100). When the surrounding illuminaon and the
object have large dierences in brightness, you can set the WDR value to balance the brightness
level of the whole image.
Image Enhancement
For opmized image contrast enhancement that reduces noise in video stream.
2.2 Congure OSD
You can congure the OSD (On-screen Display) for the camera, including date/me, camera name,
etc.
Steps
1. Go to Camera → Display .
2. Select a camera as your desire.
3. Edit name in Camera Name.
4. Check Display Name, Display Date and Display Week to show the informaon on the image.
5. Set the date format, me format, and display mode.
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Figure 2-1 OSD Sengs
6. Drag the text frame on the preview window to adjust the OSD posion.
7. Click Apply.
2.3 Congure Privacy Mask
The privacy mask protects personal privacy by concealing parts of the image from kive view or
recording with a masked area.
Steps
1. Go to Camera → Privacy Mask .
2. Select a camera to set privacy mask.
3. Check Enable.
4. Draw a zone on the window. The zone will be marked by dierent frame colors.
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Figure 2-2 Privacy Mask Sengs
Note
●
Up to 4 privacy masks zones can be congured and the size of each area can be adjusted.
●
You can clear the congured privacy mask zones on the window by clicking the corresponding
clear zone 1 to 4 icons on the right of the window, or click Clear All to clear all zones.
5. Click Apply.
2.4 Import Network Camera Cercate
Import the network camera cercate to the video recorder.
Steps
1. Log in the network camera via web browser.
2. Go to Conguraon → Network → Advanced Sengs → HTTPS on the web browser to export
its cercate.
3. Click Export at Export Cercate to save the cercate.
4. Log in the video recorder by web browser.
5. Go to Conguraon → System → Security → Trusted Root Cercaon Authories → Import .
6. Click Import to import the network camera cercate.
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2.5 Import/Export IP Camera Conguraon Files
The IP camera informaon, including the IP address, manage port, password of admin, etc., can be
saved in Microso Excel format and backed up to the local device. The exported le can be edited
on a PC, including adding or deleng the content, and copying the seng to other devices by
imporng the Excel le to it.
Before You Start
When imporng the conguraon le, connect the storage device that contains the conguraon
le to the device.
Steps
1. Go to Camera → IP Camera Import/Export .
2. Click IP Camera Import/Export, and the detected external device contents appear.
3. Export or import the IP camera conguraon les.
-
Click Export to export the conguraon les to the selected local backup device.
-
To import a conguraon le, select the le from the selected backup device and click Import.
Note
Aer the imporng process is completed, you must reboot the device to acvate the sengs.
2.6 Save Camera VCA Data
Aer saving camera VCA data to your device, you will be able to search the camera VCA data.
Go to Storage → Advanced to enable Save VCA Data via local GUI interface.
Go to Conguraon → Video and Audio → Display Info. on Scream to turn on Enable Dual-VCA
via web browser.
2.7 Upgrade IP Cameras
The IP camera can be remotely upgraded through the device.
Before You Start
Ensure you have inserted the USB ash drive to the device, and it contains the IP camera upgrade
rmware.
Steps
1. On the camera management interface, select a camera.
2. Go to More Sengs → Upgrade .
3. Select the rmware upgrade le from the USB ash drive.
4. Click Upgrade.
The IP camera will reboot automacally aer the upgrading completes.
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Chapter 3 Live View
Live view displays the video image geng from each camera in real me.
3.1 Start Live View
Click on the main menu bar.
●
Select a window and double click a camera from the channel list to play the live image of the
camera.
●
Double click a window to view it in single-screen mode. Double click again to exit single-screen
mode.
●
Use the toolbar at the playing window boom to realize the capture, instant playback, audio on/
o, digital zoom, live view strategy, show informaon and start/stop recording, etc.
●
Click to start/stop auto-switch. The screen will automacally switch to the next one.
●
Move the cursor to a window, and right click your mouse to display the shortcut menu of the
window. The shortcut menu will be dierent according to the window.
Figure 3-1 Shortcut Menu
3.1.1 Congure Live View Sengs
Live View sengs can be customized. You can congure the output interface, dwell me for screen
to be shown, mute or turning on the audio, the screen number for each channel, etc.
Steps
1. Go to System → Live View → General .
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Figure 3-2 Live View-General
2. Congure the live view parameters.
Video Output Interface
Select the video output to congure.
Live View Mode
Select the display mode for Live View, e.g., 2*2, 1*5, etc.
Dwell Time
The me in seconds to wait between switching of cameras when using auto-switch in Live
View.
Enable Audio Output
Enable/disable audio output for the selected video output.
Volume
Adjust the Live View volume, playback and two-way audio for the selected output interface.
Event Output
Select the output to show event video.
Full Screen Monitoring Dwell Time
Set the me in seconds to show alarm event screen.
3. Click OK.
3.1.2 Congure Live View Layout
Live view displays the video image geng from each camera in real me.
Congure Custom Live View Layout
Steps
1. Go to System → Live View → View .
2. Click Set Custom Layout.
3. Click on the Custom Layout Conguraon interface.
4. Edit the layout name.
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5. Select a window division mode from the toolbar.
Figure 3-3 Congure Live View Layout
6. Select mulple windows and click to joint the windows. The selected windows must be in
rectangle area.
7. Click Save.
The successfully congured layout is displayed in the list.
8. Oponal: Select a live view layout from the list and click to edit the name, or click to
delete the name.
Congure Live View Mode
Steps
1. Go to System → Live View → View .
2. Select the video output interface.
3. Select a layout or custom layout from the toolbar.
4. Select a division window, and double-click on a camera in the list to link the camera to the
window.
Note
●
You can also click-and-drag the camera to the desired window on the Live View interface to
set the camera order.
●
You can enter the number in the text eld to quickly search the camera from the list.
5. Click Apply.
6. Oponal: Click to start live view for all channels, or click to stop all live view channels.
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3.1.3 Switch Main/Auxiliary Port
Only the image displaying at the main port can enter main menu and achieve device operaon.
You can click in Live View mode, or go to System → Live View → General to switch the main/
auxiliary port
If your device has 2 HDMI interfaces and 2 VGA interfaces. HDMI1 and VGA1 are the main ports,
and videos output are provided simultaneously. HDMI2 and VGA2 are auxiliary ports, and videos
output are provided simultaneously.
3.2 Digital Zoom
Digital Zoom zooms into the live image in dierent magnicaons (1x to 16x).
Steps
1. Start live view.
2. Click from the toolbar.
3. Move the sliding bar or scroll the mouse wheel to zoom in/out the image to dierent
magnicaons (1x to 16x).
Figure 3-4 Digital Zoom
3.3 Fisheye View
The device supports the sheye camera expansion in Live View or playback mode.
Before You Start
●
The sheye expansion view feature is supported only by certain models.
●
The connected camera must support the sheye view.
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Steps
1. Start live view, click to enter the sheye expansion mode.
2. Select the expansion view mode.
Table 3-1 Fisheye View Icon Descripon
Icon Descripon Icon Descripon
180° Panorama ( ) Switch the Live View
image to the 180°
panorama view.
360° Panorama ( ) Switch the Live View
image to the 360°
panorama view.
PTZ Expansion ( ) The PTZ Expansion is
the close-up view of
some dened area in
the sheye view or
panorama expansion.
It supports the
electronic PTZ
funcon, also called e-
PTZ.
Radial Expansion ( ) In radial expansion
mode, the whole
wide-angle view of the
sheye camera is
displayed. This view
mode is called Fisheye
View because it
approximates the
vision of a sh’s
convex eye. The lens
produces curvilinear
images of a large area,
while distorng the
perspecve and
angles of objects in
the image.
3.4 3D Posioning
3D Posioning zooms in/out a specic live image area.
Steps
1. Start live view, and click .
2. Zoom in/out the image.
-
Zoom in: Click on the desired posion in the video image and drag a rectangle area in the
lower right direcon to zoom in.
-
Zoom out: Drag a rectangle area in the upper le direcon to move the posion to the center
and enable the rectangle area to zoom out.
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3.5 Congure Channel-Zero Encoding
Enable the channel-zero encoding when you need to get a remote view of many channels in real
me from a web browser or CMS (Client Management System) soware, in order to decrease the
bandwidth requirement without aecng the image quality.
Steps
1. Go to System → Live View → Channel-Zero .
2. Check Enable Channel-Zero Encoding.
Figure 3-5 Channel-Zero Encoding
3. Congure Frame Rate, Max. Bitrate Mode, and Max. Bitrate.
Note
The higher frame rate and bitrate require the higher bandwidth.
4. Click Apply.
You can view all the channels on one screen via CMS or web browser.
3.6 PTZ Control
3.6.1 Congure PTZ Parameters
Follow these procedures to set the PTZ parameters. The PTZ parameters conguraon must be
done before you can control the PTZ camera.
Steps
1. Click
on the quick sengs toolbar of the PTZ camera.
2. Click PTZ Parameters Sengs to set the PTZ parameters.
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Figure 3-6 PTZ Parameters Sengs
3. Edit the PTZ parameters.
Note
All the parameters should be exactly match the PTZ camera parameters.
4. Click OK to save the sengs.
3.6.2 Set a Preset
Presets record the PTZ posion and the status of zoom, focus, iris, etc. You can call a preset to
quickly move the camera to the predened posion.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's live view.
2. Click direconal buons to wheel the camera to a locaon.
3. Adjust the zoom, focus and iris status.
4. Click in the lower right corner of Live View to set the preset.
Figure 3-7 Set Preset
5. Select the preset No. (1 to 255) from the drop-down list.
6. Enter the preset name.
7. Click Apply to save the preset.
8. Oponal: Click Cancel to cancel the locaon informaon of the preset.
9. Oponal: Click in the lower right corner of Live View to view the congured presets.
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Figure 3-8 View the Congured Presets
3.6.3 Call a Preset
A preset enables the camera to point to a specied posion such as a window when an event takes
place.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's Live View.
2. Click in the lower right corner of Live View to set the preset.
3. Select the preset No. from the drop-down list.
4. Click Call to call it, or click in the lower right corner of Live View, and click the congured
preset to call it.
Figure 3-9 Call Preset (1)
Figure 3-10 Call Preset (2)
3.6.4 Set a Patrol
Patrols can be set to move the PTZ to key points and have it stay there for a set duraon before
moving on to the next key point. The key points are correspond to the presets.
Steps
1. Click
on the quick sengs toolbar of the PTZ camera's live view.
2. Click Patrol to congure patrol.
Figure 3-11 Patrol Conguraon
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3. Select the patrol No.
4. Click Set.
Figure 3-12 Patrol Sengs
5. Click to add a key point to the patrol.
Figure 3-13 Key Point Conguraon
1) Congure key point parameters.
Preset
Determines the order the PTZ will follow while cycling through the patrol.
Speed
Denes the speed the PTZ will move from one key point to the next.
Duraon
Refers to the duraon to stay at the corresponding key point.
2) Click Apply to save the key points to the patrol.
6. Other operaon is as follows.
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Table 3-2 Operaon Descripon
Operaon Descripon Operaon Descripon
Select a key point to delete. Edit the added key point.
Adjust the key point order Adjust the key point order
7. Click Apply to save the patrol sengs.
3.6.5 Call a Patrol
Calling a patrol makes the PTZ move according to the predened patrol path.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's live view.
2. Click Patrol on the PTZ control panel.
Figure 3-14 Patrol Conguraon
3. Select a patrol.
4. Click Call to start the patrol.
5. Oponal: Click Stop to stop the patrol.
3.6.6 Set a Paern
Paerns can be set by recording the movement of the PTZ. You can call the paern to make the
PTZ move according to the predened path.
Steps
1. Click
on the quick sengs toolbar of the PTZ camera's live view.
2. Click Paern to congure a paern.
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Figure 3-15 Paern Conguraon
3. Select the paern No.
4. Set the paern.
1) Click Record to start recording.
2) Click corresponding buons on the control panel to move the PTZ camera.
3) Click Stop to stop recording. The PTZ movement is recorded as the paern.
3.6.7 Call a Paern
Follow the procedure to move the PTZ camera according to the predened paerns.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's live view.
2. Click Paern to congure paern.
Figure 3-16 Paern Conguraon
3. Select a paern.
4. Click Call to start the paern.
5. Oponal: Click Stop to stop the paern.
3.6.8 Set Linear Scan Limit
Linear Scan trigger a scan in the horizontal direcon in the predened range.
Before You Start
Make sure the connected IP camera supports the PTZ funcon and is properly connected.
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Note
This funcon is supported only by certain models.
Steps
1. Click on the quick sengs toolbar of the PTZ camera's live view.
2. Click direconal buons to wheel the camera to a locaon, and click Le Limit or Right Limit to
link the locaon to the corresponding limit.
Note
The speed dome linear scans from the le limit to the right limit, and you must set the le limit
on the le side of the right limit. Also, the angle from the le limit to the right limit must be not
greater than 180º.
3.6.9 One-Touch Park
Certain speed dome models can be congured to start a predened park acon (scan, preset,
patrol, etc.) automacally aer a period of inacvity (park me).
Before You Start
Before operang this funcon, make sure the connected camera supports linear scan and is in
HIKVISION protocol.
Steps
1. Click
on the quick sengs toolbar of the PTZ camera's live view.
2. Click Park (Quick Patrol), Park (Patrol 1), or Park (Preset 1) to acvate the park acon.
Park (Quick Patrol)
The dome starts patrolling from the predened preset 1 to preset 32 in order aer the park
me. Undened presets will be skipped.
Park (Patrol 1)
The dome starts moving according to the predened patrol 1 path aer the park me.
Park (Preset 1)
The dome moves to the predened preset 1 locaon aer the park me.
Note
The park me can be set only via the speed dome conguraon interface. The default value is 5s
by default.
3. Oponal: Click Stop Park (Quick Patrol), Stop Park (Patrol 1), or Stop Park (Preset 1) to
inacvate it.
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Chapter 4 Recording and Playback
4.1 Recording
4.1.1 Congure Recording Parameters
Go to Camera → Video Parameters .
Main Stream
Main stream refers to the primary stream that aects data recorded to the hard disk drive and will
directly determine your recording quality and image size.
Comparing with the sub-stream, the main stream can provide a higher quality video with higher
resoluon and frame rate.
Frame Rate (FPS - Frames per Second)
It refers to how many frames are captured each second. A higher frame rate is advantageous
when there is movement in the video stream, as it maintains image quality throughout.
Resoluon
Image resoluon is a measure of how much detail a digital image can hold. The greater the
resoluon, the greater the level of detail. Resoluon can be specied as the number of pixel-
columns (width) by the number of pixel-rows (height), e.g., 1024 × 768.
Bitrate
The bit rate (in kbit/s or Mbit/s) is oen referred to as speed, but actually denes the number of
bits/me unit and not distance/me unit.
Enable H.264+
H.264+ combines intelligent analysis technology with predicve encoding, noise suppression,
and long-term bit rate control to realize a lower bit rate, which plays a signicant role in cung
storage costs and provides a higher return value for the investment.
Enable H.265+
H.265+ is an opmized encoding technology based on the standard H.265/HEVC compression.
With H.265+, the video quality is almost the same as that of H.265/HEVC but with less
transmission bandwidth and storage capacity required.
Note
●
A higher resoluon, frame rate and bit rate seng will provide you the beer video quality, but
it will also require more internet bandwidth and use more storage space on the hard disk drive.
●
H.264+ or H.265+ encoding technology is only available for certain models.
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Sub-Stream
Sub-stream is a second codec that runs alongside the main stream. It allows you to reduce the
outgoing internet bandwidth without sacricing your direct recording quality.
Sub-stream is oen exclusively used by apps to view live video. Users with limited internet speeds
may benet most from this seng.
Picture
The picture refers to the live picture capture in connuous or event recording type. ( Storage →
Capture Schedule → Advanced
Picture Quality
Set the picture quality to low, medium or high. The higher picture quality results in more
storage space requirement.
Interval
The interval of capturing live picture.
Capture Delay Time
The duraon of capturing pictures.
4.1.2 Congure Advanced Parameters
Steps
1. Go to Storage → Schedule → Record .
2. Check Enable Schedule to enable scheduled recording.
3. Click Advanced to set the advanced parameters.
Figure 4-1 Advanced Record Sengs
Record Audio
Enable or disable audio recording.
Pre-record
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The me you set to record before the scheduled me or event. For example, when an alarm
triggers the recording at 10:00, and if you set the pre-record me as 5 seconds, the camera
records at 9:59:55.
Post-record
The me you set to record aer the event or the scheduled me. For example, when an
alarm triggered recording ends at 11:00, and if you set the post-record me as 5 seconds, it
records ll 11:00:05.
Stream Type
Main stream and sub-stream are selectable for recording. When you select sub-stream, you
can record for a longer me with the same storage space.
Expired Time
The expired me is period for a recorded le to be kept in the HDD. When the deadline is
reached, the le will be deleted. If you set the expired me to 0, the le will not be deleted.
The actual keeping me for the le should be determined by the capacity of the HDD.
Redundant Record/Capture
By enabling redundant record or capture you save the record and captured picture in the
redundant HDD.
4.1.3 Enable H.265 Stream Access
The device can automacally switch to the H.265 stream of IP camera (which supports H.265 video
format) for the inial access.
Go to Camera → More Sengs → H.265 Auto Switch Conguraon to enable the funcon.
4.1.4 ANR
ANR (Automac Network Replenishment) can automacally enable SD card of network camera to
save the video in the condion of network disconnecon, and can synchronize data aer the
network is recovered.
Before You Start
●
Ensure the network connecon between your device and network cameras is valid and correct.
●
Ensure the network camera has been installed with an SD card.
Steps
1. Log in your device via web browser and go to Conguraon → Storage → Schedule Sengs →
Advanced .
2. Check Enable ANR.
3. Click OK.
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4.1.5 Manual Recording
You can click to manually start/stop recording videos at live view.
4.1.6 Congure Recording Schedule
The camera would automacally start/stop recording according to the congured recording
schedule.
Before You Start
●
Ensure you have installed the HDDs to the device or added the network disks before storing the
video les, pictures and log les.
●
Before enabling Moon, Alarm, M | A (moon or alarm), M & A (moon and alarm), and Event
triggered recording and capture, you must congure the moon detecon sengs, alarm input
sengs and other events as well. Refer to VCA Event Alarm for details.
Steps
1. Go to Storage → Schedule → Record .
2. Select a camera.
3. Check Enable Schedule.
4. Select a recording type.
Connuous
Scheduled recording.
Event
Recording triggered by all event triggered alarm.
Moon
Recording triggered by moon detecon.
Alarm
Recording triggered by alarm.
M/A
Recording triggered by either moon detecon or alarm.
M&A
Recording triggered by moon detecon and alarm.
5. Drag the cursor on me bar to set the record schedule.
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Figure 4-2 Record Schedule
Note
●
You can repeat the above steps to set schedule recording or capture for each day in the week.
●
Connuous recording is applied to each day by default.
6. Oponal: Copy the recording schedule to other camera(s).
1) Click Copy to.
2) Select camera(s) to duplicate with the same schedule sengs.
3) Click OK.
7. Click Apply.
4.1.7 Congure Holiday Recording
You may want to have dierent plan for recording on holiday, this funcon allows you to set the
recording schedule on holiday for the year.
Steps
1. Go to System → Holiday .
2. Select a holiday item from the list.
3. Click
to edit the selected holiday.
4. Check Enable.
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Figure 4-3 Edit Holiday Sengs
5. Set Holiday Name, Mode, Start Date, and End Date.
6. Click OK.
7. Set the schedule for holiday recording. Refer to Congure Recording Schedule for details.
4.2 Playback
4.2.1 Instant Playback
Instant playback enables the device to play the recorded video les recorded in the last ve
minutes. If no video is found, it means there is no recording during the last ve minutes.
Aer selecng the camera on Live View, you can move the cursor to the window boom to access
the toolbar, and click to start instant playback.
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Figure 4-4 Playback
4.2.2 Play Normal Video
Go to Playback, select date and camera(s).
is the window division
shortcut for grouping cameras and playing videos. You can also select camera(s) from the list to
achieve simultaneous playback of mulple camera(s).
Posion the cursor on playback window, and use the toolbar at the boom to perform playback
operaons. Refer to Playback Operaons for details.
Note
256x playing speed is supported.
Figure 4-5 Play Normal Video
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4.2.3 Play Smart Searched Video
In smart playback mode, the device can analyze videos that containing moon, line, or intrusion
detecon informaon, and mark them in red.
Go to Playback, click Smart, and then click moon detecon ( ), line crossing detecon ( ), or
intrusion detecon ( ) in the toolbar at the boom to play the video as your desire.
For certain cameras that have enabled human and vehicle of moon detecon, you can click or
to search human and vehicle targets. When you are playing back videos that contain human or
vehicle targets, the device cannot use the videos (that contain human or vehicle targets) to apply a
double analysis of line crossing detecon ( ) or intrusion detecon ( ).
Figure 4-6 Payback by Smart Search
4.2.4 Play Custom Searched Files
You can play video by customized search condions.
Steps
1. Go to Playback.
2. Select camera(s) from the list.
3. Click Custom Search at the lower-le corner.
4. Select a search method. For example, Search by Appearance.
5. Set search condions
6. Click Start Search. The search result list displays 1 channel.
7. Click Channel to select a channel as your desire. It will display search results for the selected
channel.
8. Oponal: Click
to play a video.
9. Click to lock a le. The locked le will not be overwrien.
10. Oponal: Export search results to a backup device.
1)Select le(s) in the search result list, or check Select All to select all les.
2)Click Export to export the selected le(s) to a backup device.
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Note
●
You can click to view export progress.
●
You can click to return to search interface.
4.2.5 Play Tag Files
Video tag allows you to record informaon, such as people and locaons of a certain me point,
during playback. You can use video tag(s) to search video les and posion me point.
Add Tag Files
Steps
1. Go to Playback.
2. Search and play back the video le(s).
3. Click to add the tag.
4. Edit the tag informaon.
5. Click OK.
Note
Max. 64 tags can be added to a single video le.
Play Tag Files
Steps
1. Go to Playback.
2. Click Custom Search at the lower-le corner.
3. Click Search by Tag.
4. Set search condions, including me and tag keyword.
5. Click Start Search. The search result list displays 1 channel.
6. Click Channel to select a channel as your desire. It will display search results for the selected
channel.
7. Click
to play a video.
8. Oponal: Export search results to a backup device.
1) Select le(s) in the search result list, or check Select All to select all les.
2) Click Export to export the selected le(s) to a backup device.
Note
●
You can click to view export progress.
●
You can click to return to search interface.
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4.2.6 Play by Sub-periods
The video les can be played in mulple sub-periods simultaneously on the screen.
Steps
1. Go to Playback.
2. Click at the lower-le corner.
3. Select a camera.
4. Set the start me and end me for searching video.
5. Select the dierent mul-period at the lower-right corner, e.g., 4-Period.
Note
According to the dened number of split-screens, the video les on the selected date can be
divided into average segments for playback. E.g., if there are video les exisng between 16:00
and 22:00, and the 6-screen display mode is selected, then it can play the video les for 1 hour
on each screen simultaneously.
4.2.7 Play External Files
You can play les from external storage devices.
Before You Start
Connect the storage device with the video les to your device.
Steps
1. Go to Playback.
2. Click
at the lower-le corner.
3. Click , or double-click the le to play it.
4.3 Playback Operaons
4.3.1 Edit Video Clips
You can cut and export video clips during playback.
Steps
1. Go to Playback.
2. Click at the boom toolbar.
3. Set the start me and end me. You can click to set the me period, or set a me segment on
me bar.
4. Click to save the video clip to a storage device.
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4.3.2 Thumbnails View
With the thumbnails view on the playback interface, you can conveniently locate the required
video les on the me bar.
In the playback mode, posion the cursor on me bar to get preview thumbnails.
Figure 4-7 Thumbnails View
You can click a thumbnail to enter the full-screen playback.
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Chapter 5 Event
5.1 Normal Event Alarm
5.1.1 Congure Moon Detecon Alarms
Moon detecon enables the device to detect the moving objects in the monitored area and
trigger alarms.
Steps
1. Go to System → Event → Normal Event → Moon Detecon .
2. Select a camera.
3. Check Enable.
4. Set the moon detecon rule.
For cameras have human
and vehicle detecon
funcon.
Click Draw Area to draw the detecon area(s) on the preview
screen.
Set Detecon Target as Human or Vehicle to discard alarms
which are not triggered by human body or vehicle.
For cameras do not have
human and vehicle
detecon funcon.
Click Full screen to set the full-screen as the detecon area, or
drag on the preview screen to draw the customized detecon
area.
5. Set Sensivity
Sensivity
Sensivity ranges from 0 to 100. It allows you to calibrate how readily movement triggers the
alarm. A higher value results in the more readily to triggers moon detecon.
6. Set the arming schedule. Refer to
Congure Arming Schedule .
7. Set linkage acons. Refer to Congure Linkage Acons .
5.1.2 Congure Video Loss Alarms
Video loss detecon detects video loss of a channel and takes alarm response acon(s).
Steps
1. Go to System → Event → Normal Event → Video Loss .
2. Select a camera.
3. Check Enable.
4. Set the arming schedule. Refer to
Congure Arming Schedule .
5. Set linkage acons. Refer to Congure Linkage Acons .
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5.1.3 Congure Video Tampering Alarms
Video tampering detecon triggered an alarm when the camera lens is covered and takes alarm
response acon(s).
Steps
1. Go to System → Event → Normal Event → Video Tampering .
2. Select a camera.
3. Check Enable.
4. Set the video tampering area. Drag on the preview screen to draw the customized video
tampering area.
5. Set Sensivity (0-2). 3 levels are available. The sensivity calibrates how readily movement
triggers the alarm. A higher value more readily triggers the video tampering detecon.
6. Set the arming schedule. Refer to Congure Arming Schedule .
7. Set linkage acons. Refer to Congure Linkage Acons .
5.1.4 Congure Sensor Alarms
Set the handling acon of an external sensor alarm.
Steps
1. Go to System → Event → Normal Event → Alarm Input .
2. Select an alarm input item from the list and click .
3. Select the alarm input type.
4. Edit the alarm name.
5. Check Input.
6. Set the arming schedule. Refer to Congure Arming Schedule .
7. Set linkage acons. Refer to Congure Linkage Acons .
5.1.5 Congure Excepons Alarms
Excepon events can be congured to take the event hint in the Live View window and trigger
alarm output and linkage acons.
Steps
1. Go to System → Event → Normal Event → Excepon .
2. Oponal: Enable the event hint to display it in the live view window.
1) Check Enable Event Hint.
2) Click
to select the excepon type(s) to take the event hint.
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Figure 5-1 Event Hint Sengs
3. Select an excepon type.
Figure 5-2 Excepons Handling
4. Set the linkage acons. Refer to Congure Linkage Acons .
5.1.6 Congure Combined Alarm
Combined alarm combines events with alarm input. The combined alarm will be triggered when it
receives alarms from both alarm input and events. Event types include moon detecon, video
tampering detecon, and other smart events such as line crossing detecon, intrusion detecon,
etc.
Before You Start
Ensure the channel has been assigned with event alarm as your desire, and the alarm input has
been congured (refer to
Congure Sensor Alarms ).
Steps
1. Go to System → Event → Normal Event → Alarm Input .
2. Select an alarm input item from the list and click .
3. Select Sengs as Input.
4. Click Combined Alarm.
5. Select a channel as your desire.
6. Select Combined Alarm Event.
7. Click Apply.
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Note
The combined alarm arming schedule and linkage acon are the same as the selected event(s).
Figure 5-3 Combined Alarm
5.2 VCA Event Alarm
The device supports receiving VCA detecons sent by connected IP cameras. Enable and congure
VCA detecon on the IP camera sengs interface rst.
Note
●
VCA detecons must be supported by the connected IP camera.
●
Refer to the network camera user manual for detailed VCA detecon instrucons.
5.2.1 Transparent Transmission
Transparent transmission makes a large variety of events congurable, and the event alarms from
cameras can be directly transmied. For events which are not listed in smart event, they will be
listed in the transparent transmission list. The list will only display events which the connected
cameras support. You can custom the event descripon as your desire. Transparent transmission is
congurable via web browser.
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Before You Start
Ensure you have correctly connected camera(s) that supports transparent transmission.
Steps
1. Go to Conguraon → Event → More Events → Transparent Transmission Conguraon . The
available events are listed in Event Descripon List.
2. Click Template List to export the template list le.
Note
The template list is for reference only. It cannot be deleted or edited.
3. Edit Event Descripon according to your camera and the template list.
Event Type
The event type shall be the same as your camera event.
Event Descripon
The event descripon can be customized. Aer the event type is recognized, the device will
display the event descripon as the event name.
4. Click Save.
What to do next
Go to Conguraon → Event → Smart Event → More Events to congure events.
5.2.2 Hard Hat Detecon
Hard hat detecon detects people who are not wearing hard hats. You can congure the arming
schedule and linkage acons. Hard hat detecon is congurable via web browser.
5.2.3 Face Capture
The face capture detects and captures faces appearing in the scene. Linkage acons can be
triggered when a human face is detected.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Facial Recognion .
2. Click Face Capture.
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Figure 5-4 Face Capture
3. Select a camera to congure.
4. Check Enable Face Capture.
5. Oponal: Check Save VCA Picture to save the captured pictures of face detecon.
6. Set the detecon sensivity.
Note
Sensivity range: [1-5]. The higher the value is, the easier faces will be detected.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
5.2.4 Vehicle Detecon
Vehicle detecon, available in the road trac monitoring, is tend to detect the passed vehicle on
the road, and capture its license plate at the same me.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Vehicle Detecon .
2. Select a camera.
3. Click Vehicle.
4. Check Enable Vehicle Detecon.
5. Oponal: Check Save VCA Picture to save the captured vehicle detecon pictures.
6. Congure rules, including Area Sengs, Picture, Overlay Content, and Blocklist and Allowlist.
Area Sengs
Up to 4 lanes are selectable.
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Blocklist and Allowlist
You can export the le rst to see its format, and edit it and import it to the device.
7. Click Apply.
Note
Refer to Network Camera User Manual for detailed instrucons for the vehicle detecon.
8. Set the arming schedule. Refer to Congure Arming Schedule .
9. Set the linkage acons. Refer to Congure Linkage Acons .
5.2.5 Region Entrance Detecon
Region entrance detecon detects objects that enter a predened virtual region.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Perimeter Protecon .
2. Select a camera.
3. Click Region Entrance Detecon.
Figure 5-5 Region Entrance Detecon
4. Check Enable Region Entrance Detecon.
5. Oponal: Check Save VCA Picture to save the captured pictures of region entrance detecon
pictures.
6. Set detecon rules and detecon areas.
1) Select Arming Region.
Note
Up to 4 regions are selectable.
2) Set Sensivity.
Sensivity
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The higher the value is, the easier the detecon alarm will be triggered. Its range is [0-100].
3) Click Draw Region, and draw a quadrilateral in the preview window.
7. Oponal: Draw the maximum size/minimum size for targets. Only the targets in the size ranging
from maximum size to minimum size will trigger line crossing detecon.
1) Click Max. Size/Min. Size.
2) Draw an area in preview window.
3) Click Stop Drawing.
8. Oponal: Select Detecon Target as Human or Vehicle to discard alarms which are not triggered
by human body or vehicle.
9. Set the arming schedule. Refer to Congure Arming Schedule .
10. Set linkage acons. Refer to Congure Linkage Acons .
11. Click Apply.
5.2.6 Region Exing Detecon
Region exing detecon detects objects that exit from a predened virtual region.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Perimeter Protecon .
2. Select a camera.
3. Click Region Exing.
Figure 5-6 Region Exing Detecon
4. Check Enable Region Exing Detecon.
5. Oponal: Check Save VCA Picture to save the captured region exing detecon pictures.
6. Follow these steps to set the detecon rules and detecon areas.
1) Select Arming Region. Up to 4 regions are selectable.
2) Set Sensivity. The higher the value is, the more easily the detecon alarm will be triggered.
Its range is [0-100].
3) Click Draw Region and draw a quadrilateral in the preview window.
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7. Oponal: Draw the maximum size/minimum size for targets. Only the targets in the size ranging
from maximum size to minimum size will trigger line crossing detecon.
1) Click Max. Size/Min. Size.
2) Draw an area in preview window.
3) Click Stop Drawing.
8. Oponal: Select Detecon Target as Human or Vehicle to discard alarms which are not triggered
by human body or vehicle.
9. Set the arming schedule. Refer to Congure Arming Schedule .
10. Set linkage acons. Refer to Congure Linkage Acons .
11. Click Apply.
5.2.7 Loitering Detecon
Loitering detecon is used to detect whether a target stays within a specied area longer than the
set me and trigger alarm for linked acons.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Loitering Detecon.
Figure 5-7 Loitering Detecon
4. Check Enable Loitering Detecon.
5. Oponal: Check Save VCA Picture to save the captured loitering detecon pictures.
6. Set loitering detecon parameters.
1) Select Arming Area.
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Note
Up to 4 areas are selectable.
2) Set Time Threshold.
Time Threshold
The me of the target staying in the region. If the value is 10, an alarm is triggered aer
the target has stayed in the region for 10 s. Range: [1-10].
3) Set Sensivity.
Sensivity
Similarity of the background image to the object. The higher the value is, more easily the
detecon alarm will be triggered.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
5.2.8 People Gathering Detecon
People gathering detecon is used to detect whether the density of human bodies within a
specied area exceeds the set value and trigger alarm for linked acons.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click People Gathering.
Figure 5-8 People Gathering Detecon
4. Check Enable People Gathering Detecon.
5. Oponal: Check Save VCA Picture to save the captured people gathering detecon pictures.
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6. Set people gathering detecon parameters.
1) Select Arming Area.
Note
Up to 4 areas are selectable.
2) Click Draw Area to draw a quadrilateral in the preview window by specifying four verces of
the area.
3) Set Percentage.
Percentage
The density of human bodies within the area. If it exceeds the threshold value, the device
will trigger alarm.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
5.2.9 Fast Moving Detecon
Fast moving detecon is used to detect suspicious running and chasing, over-speed, and fast
moving. It will trigger alarm when an object is moving fast and send nocaon to arming host so
that necessary acons can be taken in advance.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Fast Moving.
Figure 5-9 Fast Moving Detecon
4. Check Enable Fast Moving.
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5. Oponal: Check Save VCA Picture to save the captured fast moving detecon pictures.
6. Set fast moving detecon parameters.
1) Select Arming Region. Up to 4 regions are selectable.
2) Click Draw Area to draw a quadrilateral in the preview window by specifying four verces of
the area.
3) Set Sensivity.
Sensivity
Similarity of the background image to the object. The higher the value is, more easily the
detecon alarm will be triggered.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
5.2.10 Parking Detecon
Parking detecon is used to detect parking violaon in the area, applicable in expressway and one-
way street.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Parking.
Figure 5-10 Parking Detecon
4. Check Enable Parking Detecon.
5. Oponal: Check Save VCA Picture to save the captured parking detecon pictures.
6. Set parking detecon parameters.
1) Select Arming Area.
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Note
Up to 4 areas are selectable.
2) Set Time Threshold.
Time Threshold
The me of a vehicle staying in the region. If the value is 10, an alarm will be triggered aer
the vehicle has stayed in the region for 10 s. Range: [5-20].
3) Set Sensivity.
Sensivity
Similarity of the background image to the object. The higher the value is, more easily the
detecon alarm will be triggered.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
5.2.11 Unaended Baggage Detecon
Unaended baggage detecon detects the objects le over in a predened region such as the
baggage, purses, dangerous materials, etc., and a series of acons can be taken when the alarm is
triggered.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Unaended Baggage.
Figure 5-11 Unaended Baggage Detecon
4. Check Enable Unaended Baggage Detecon.
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5. Oponal: Check Save VCA Picture to save the captured unaended baggage detecon pictures.
6. Set the detecon rules and detecon areas.
1) Select Arming Area.
Note
Up to 4 areas are selectable.
2) Drag the sliders to set Time Threshold and Sensivity.
Time Threshold
The me of the objects le in the region. If the value is 10, an alarm will be triggered aer
the object is le and stayed in the region for 10 s. Range: [5-20].
Sensivity
Similarity of the background image to the object. The higher the value is, more easily the
detecon alarm will be triggered.
3) Click Draw Region and draw a quadrilateral in the preview window.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
5.2.12 Object Removal Detecon
The object removal detecon funcon detects the objects removed from a predened region, such
as the exhibits on display, and a series of acons can be taken when the alarm is triggered.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Object Removable.
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Figure 5-12 Object Removal Detecon
4. Check Enable Object Removable Detecon.
5. Oponal: Check Save VCA Picture to save the captured object removable detecon pictures.
6. Follow these steps to set the detecon rules and detecon areas.
1) Select Arming Area.
Note
Up to 4 areas are selectable.
2) Drag the sliders to set Time Threshold and Sensivity.
Time Threshold
The me of the objects removed from the region. If the value is 10, alarm will be triggered
aer the object disappears from the region for 10 s. Range [5-20].
Sensivity
The similarity degree of the background image. If the sensivity is high, a very small object
taken from the region will trigger the alarm.
3) Click Draw Area and draw a quadrilateral in the preview window by specifying four verces of
the detecon region.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
5.2.13 Audio Excepon Detecon
Audio excepon detecon detects abnormal sounds in the scene, such as a sudden increase/
decrease in sound intensity.
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Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Audio Excepon.
Figure 5-13 Audio Excepon Detecon
4. Oponal: Check Save VCA Picture to save the captured audio excepon detecon pictures.
5. Set the detecon rules.
1) Select Excepon Detecon.
2) Check Audio Loss Excepon, Sudden Increase of Sound Intensity Detecon, and/or Sudden
Decrease of Sound Intensity Detecon.
Audio Loss Excepon
Detects a steep sound rise in the scene. Set Sensivity and Sound Intensity Threshold for
the steep sound rise.
Sensivity
The smaller the value is, the more severely the change would trigger the detecon. Range
[1-100].
Sound Intensity Threshold
It can lter the sound in the environment. The louder the environment sound is, the higher
the value should be. Adjust it according to the environment. Range [1-100].
Sudden Decrease of Sound Intensity Detecon
Detects a steep sound drop in the scene. Detecon sensivity [1-100].
6. Set the arming schedule. Refer to
Congure Arming Schedule .
7. Set the linkage acons. Refer to Congure Linkage Acons .
8. Click Apply.
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5.2.14 Defocus Detecon
Image blur caused by lens defocus can be detected.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click Defocus.
Figure 5-14 Defocus Detecon
4. Check Enable.
5. Oponal: Check Save VCA Picture to save the captured defocus detecon pictures.
6. Set the detecon sensivity.
Sensivity
Sensivity range: [1-100]. The higher the value is, the more easily the defocus image will be
detected.
7. Set the arming schedule. Refer to Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
5.2.15 Sudden Scene Change Detecon
Scene change detecon detects the change of the video security environment aected by external
factors, such as the intenonal rotaon of the camera.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
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2. Select a camera.
3. Click Sudden Scene Change.
Figure 5-15 Sudden Scene Change
4. Check Enable.
5. Oponal: Check Save VCA Picture to save the captured sudden scene change detecon pictures.
6. Set the detecon sensivity.
Sensivity
Ranges from 1 to 100, the higher the value, the more easily the change of scene can trigger
the alarm.
7. Set the arming schedule. Refer to
Congure Arming Schedule .
8. Set the linkage acons. Refer to Congure Linkage Acons .
9. Click Apply.
5.2.16 PIR Alarm
A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector vision eld.
The heat energy dissipated by a person or any other warm blooded creature such as dogs, cats,
etc., can be detected.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a camera.
3. Click PIR Alarm.
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Figure 5-16 PIR Alarm
4. Check PIR Alarm.
5. Oponal: Check Save VCA Picture to save the captured of PIR alarm pictures.
6. Set the arming schedule. Refer to Congure Arming Schedule .
7. Set the linkage acons. Refer to Congure Linkage Acons .
8. Click Apply.
5.2.17 Thermal Camera Detecon
The NVR supports the event detecon modes of the thermal network cameras: re and smoke
detecon, temperature detecon, temperature dierence detecon, etc.
Before You Start
Add the thermal network camera to your device and make sure the camera is acvated.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a thermal camera.
3. Oponal: Check Save VCA Picture to save the captured pictures of detecon.
4. Select an event detecon (Temperature Measurement Alarm, etc.).
5. Set the arming schedule. Refer to
Congure Arming Schedule .
6. Set the linkage acons. Refer to Congure Linkage Acons .
7. Click Apply.
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5.2.18 Queue Management
Aer connecng with queue management camera, you can set the arming schedule and linkage
acon of queue management.
Before You Start
Ensure the recorder have connected with queue management camera.
Steps
1. Go to Smart Analysis → Smart Event Sengs → Other Events .
2. Select a queue management camera.
3. Oponal: Check Save VCA Picture to save the captured pictures of detecon.
4. Set the arming schedule. Refer to Chapter Congure Arming Schedule for details.
5. Set the linkage acons. Refer to Chapter Congure Linkage Acons for details.
6. Click Apply.
5.2.19 Target Detecon
In live view mode, the target detecon funcon can achieve smart detecon, facial detecon,
vehicle detecon, and human body detecon during the last 5 seconds and the following 10
seconds.
Steps
1. In Live View mode, click Target to enter the target detecon interface.
2. Select dierent detecon types: smart detecon ( ), vehicle detecon ( ), facial detecon
( ), and human body detecon ( ).
Note
For thermal cameras, the temperature measurement event is in mart detecon ( ), the face
capture and facial temperature measurement are in facial detecon ( ).
3. Select the historical analysis ( ) or real-me analysis ( ) to obtain the results.
Note
The smart analysis results of the detecon are displayed in the list. Click a result in list to play
the related video.
4. Oponal: You can select channels that require picture capture. The unselected channels will not
capture picture.
1) Click at the le boom of live view interface.
2) Select channel(s), the checked channel(s) will capture picture. All channels are selected as
default.
3) Click Finish.
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5.3 Congure Arming Schedule
Steps
1. Click Arming Schedule.
2. Click Edit.
3. Select a day of the week and set the me period. Up to eight me periods can be set each day.
Note
Time periods cannot repeat or overlapped.
Figure 5-17 Set Arming Schedule
4. You can click Copy to copy the current day arming schedule sengs to other day(s).
5. Click Apply to save the sengs.
5.4 Congure Linkage Acons
Alarm linkage acons will be acvated when an alarm or excepon occurs.
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5.4.1 Congure Auto-Switch Full Screen Monitoring
When an alarm is triggered, the local monitor displays in full screen the video image from the
alarming channel congured for full screen monitoring. And when the alarm is triggered
simultaneously in several channels, you must congure the auto-switch dwell me.
Note
Auto-switch will terminate once the alarm stops and back to the live view interface.
Steps
1. Go to System → Live View → General .
2. Set the event output and dwell me.
Event Output
Select the output to show the event video.
Full Screen Monitoring Dwell Time
Set the me in seconds to show the alarm event screen. If alarms are triggered
simultaneously in several channels, their full-screen images will be switched at an interval of
10 seconds (default dwell me).
3. Go to the Linkage Acon interface of the alarm detecon (e.g., moon detecon, video
tampering, face detecon, etc.).
4. Select the Full Screen Monitoring alarm linkage acon.
5. Select the channel(s) in Trigger Channel for full screen monitoring.
5.4.2 Congure Buzzer
When an alarm is detected, the buzzer will make an audible beep.
Steps
1. Go to System → Live View → General .
2. Check Enable Audio Output.
3. Set the audio volume.
4. Click Apply.
5. Go to Linkage Acon interface of the alarm detecon (e.g., moon detecon, video tampering,
face detecon, etc.).
6. Select Buzzer as the alarm linkage acon.
5.4.3 Nofy Surveillance Center
The device can send an excepon or alarm signal to the remote alarm host when an event occurs.
The alarm host refers to the PC installed with client soware (e.g., iVMS-4200, iVMS-5200).
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Steps
1. Go to System → Network → Advanced → More Sengs .
2. Set the alarm host IP and alarm host port.
3. Go to Linkage Acon interface of the alarm detecon (e.g., moon detecon, video tampering,
face detecon, etc.).
4. Select Nofy Surveillance Center.
5.4.4 Congure Email Linkage
The system can send an email with alarm informaon to a user or users when an alarm is detected.
Steps
1. Go to System → Network → Advanced → Email .
2. Set the email parameters.
3. Click Apply.
4. Go to the Linkage Acon interface of the alarm detecon (e.g., moon detecon, video
tampering, face detecon, etc.).
5. Select Send Email alarm linkage acon.
5.4.5 Congure Audio Alert
When an alarm is triggered, an audio le will be played as the linkage acon. The audio le can be
customized. Refer to Audio Management for details.
Before You Start
Ensure the audio les are imported to the device.
Steps
Note
This linkage acon is only available for certain events.
1. Check Audio Alert in Normal Linkage.
2. Click to select audio le.
3. Select an audio le.
4. Set arming schedule.
5. Click OK.
6. Click Apply.
5.4.6 Trigger Alarm Output
The alarm output can be triggered by the alarm input, moon detecon, video tampering
detecon, face detecon, line crossing detecon, and any all other events.
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Steps
1. Go to Linkage Acon of the alarm detecon (e.g., moon detecon, face detecon, line crossing
detecon, intrusion detecon, etc.).
2. In Trigger Alarm Outputs, select the alarm output(s) to trigger.
3. Go to System → Event → Normal Event → Alarm Output .
4. Select an alarm output item from the list.
5.4.7 Congure PTZ Linkage
The system can trigger the PTZ acons (e.g., call preset/patrol/paern) when the alarm event, or
VCA detecon events occurs.
Before You Start
Make sure the connected PTZ or speed dome connected supports PTZ linkage.
Steps
1. Go to Linkage Acon interface of the alarm input or VCA detecon (e.g., face detecon, line
crossing detecon, intrusion detecon, etc.).
2. Select the PTZ Linkage.
3. Select the camera to perform the PTZ acons.
4. Select the preset/patrol/paern No. to call when the alarm events occur.
Note
You can set only one PTZ type for the linkage acon each me.
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Chapter 6 Smart Report
6.1 People Counng
People counng calculates the number of people entering or leaving a certain congured area and
creates daily/weekly/monthly/annual reports for analysis.
Steps
1. Go to Smart Analysis → Smart Report → Counng .
2. Select a camera.
3. Select the report type.
4. Set Date to analyze.
Figure 6-1 People Counng
5. Oponal: Click Export to export the report in Microso Excel format.
6.2 Heat Map
Heat map is a graphical representaon of data. The heat map funcon is used to analyze how
many people visited and stayed in a specic area.
Before You Start
The funcon must be supported by the connected IP camera and the corresponding parameters
must be set.
Steps
1. Go to Smart Analysis → Smart Report → Heat Map .
2. Select a camera.
3. Select the report type.
4. Set Date to analyze.
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Figure 6-2 Heat Map
5. Click Counng.
Note
As shown in the gure above, red color block (255, 0, 0) indicates the most tracked area, and
blue color block (0, 0, 255) indicates the less-popular area.
The results will be displayed in graphics marked in dierent colors.
6. Oponal: Click Export to export the stascs report in Microso Excel format.
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Chapter 7 File Management
7.1 Search Files
Specify detailed condions to search videos and pictures.
Steps
1. Go to File Management → Video , or File Management → Picture .
2. Select a search method. For example, Search by Appearance, or Search by Event.
3. Specify detailed condions, including me, camera, etc.
4. Click Start Search.
5. Click Channel to select a channel as your desire. It will display the searching results of the
selected channel.
6. Oponal: Click or to switch view mode.
7. Oponal: For videos, click or in dierent view mode to lock a video. The locked video will
not be overwrien.
8. Oponal: Export search results.
1) Select result le(s) from the search result interface, or check Select All to select all les.
2) Click Export to export the selected le(s) to a backup device.
Note
●
You can click to view export progress.
●
You can click to return to search interface.
7.2 Search History Operaon
You can save the search condions for future reference and quick searches.
Steps
1. Go to File Management → All Files/Human Files/Vehicle Files .
2. Set the search condions.
3. Click Save.
4. Enter a name in text eld and click Finished. The saved search condions will be displayed in
Search Condion list.
Note
You can quickly search les by clicking a search condion.
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7.3 Export Files
Export les for backup purposes to a USB device, or eSATA HDD.
Steps
1. Search les. Refer to Search Files for details.
2. Select les.
3. Click Export.
4. Oponal: For vehicle les, check Backup License Plate Stascs Info to export license plate
stascs informaon later.
5. Select the le to export as Video and log and click OK.
6. Select the backup device and folder path.
7. Click OK.
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Chapter 8 Storage
8.1 Storage Device Management
8.1.1 Manage Local HDD
Congure HDD Group
Mulple HDDs can be managed in groups. Video from specied channels can be recorded onto a
parcular HDD group through HDD sengs.
Steps
1. Go to Storage → Storage Mode .
2. Select Mode as Group.
3. Click Apply.
4. Go to Storage → Storage Device .
5. Select a HDD.
Figure 8-1 Storage Device
6. Click to enter Local HDD Sengs interface.
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Figure 8-2 Local HDD Sengs
7. Select a group number for the HDD.
8. Click OK.
Note
Regroup the cameras for HDD if the HDD group number is changed.
9. Go to Storage → Storage Mode .
10. Select group number from the list.
11. Select related camera(s) to save videos and pictures on the HDD group.
12. Click Apply.
Congure the HDD Property
HDD property can be set as R/W, Read-only, or Redundant.
Before You Start
Set the storage mode to Group. For detailed steps, refer to Congure HDD Group
Steps
1. Go to Storage → Storage Device .
2. Click of desired HDD.
3. Select HDD Property.
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R/W
HDD supports both read and write.
Read-only
Files in read-only HDD will not be overwrien.
Redundant
Save the videos and pictures not only in the R/W HDD but also in the redundant HDD. It
eecvely enhances the data safety and reliability. Ensure at least another HDD which is in
Read/Write status exists.
4. Click OK.
Congure the HDD Quota
Each camera can be congured with an allocated quota for storing videos or pictures.
Steps
1. Go to Storage → Storage Mode .
2. Select Mode as Quota.
3. Select a camera to set quota.
4. Enter the storage capacity in the text elds of Max. Record Capacity (GB) and Max. Picture
Capacity (GB).
5. Click Copy to to copy the quota sengs of the current camera to other cameras.
6. Click Apply.
Note
●
When the quota capacity is set to 0, all cameras will use the total capacity of HDD for videos
and pictures.
●
Reboot the video recorder to acvate the new sengs.
8.1.2 Add a Network Disk
You can add the allocated NAS or IP SAN disk to the device, and use it as a network HDD.
Steps
1. Go to Storage → Storage Device .
2. Click Add.
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Figure 8-3 Add NetHDD
3. Select NetHDD type.
4. Enter NetHDD IP address and click Search to search the available NetHDD.
5. Select the desired NetHDD.
6. Click OK.
7. The added NetHDD will be displayed in the HDD list. Select the newly added NetHDD and click
Init.
8.1.3 Congure Cloud Storage
The cloud storage funcon enables the device to upload videos to a cloud server. It may not only
save your local HDD storage space, but also let you access videos more conveniently. You can
enable cloud storage via web browser.
Before You Start
Ensure your device is properly connected to Internet, and you have the correct cloud storage
informaon.
Steps
1. Go to Conguraon → Storage → Storage Management → Cloud Storage .
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Figure 8-4 Cloud Storage
2. Check Enable Cloud Storage.
3. Set cloud storage server parameters.
Note
There are mulple pools in a cloud storage server. A pool is like an HDD, it is used for store les.
Each pool has an ID, hence you have to get the pool ID from storage server.
4. Click Test to test if parameters are valid.
5. Click Save.
8.1.4 Manage eSATA
Note
The eSATA funcon is only available for certain models.
Congure eSATA for Data Storage
When there is an external eSATA device connected to your video recorder, you can congure the
eSATA usage as data storage and manage the eSATA.
Steps
1. Go to Storage → Advanced .
2. Select eSATA Usage as Export or Record/Capture.
Export
Use the eSATA for backup.
Record/Capture
Use the eSATA for record/capture. Refer to the following steps for operang instrucons.
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Figure 8-5 eSATA Mode
What to do next
If eSATA usage is set as Record/Capture, enter the storage device interface to edit its property or
inialize it.
Congure eSATA for Auto Backup
If you made an automac backup plan, the video recorder will back up the local videos of 24 hours
ahead of the backup start me to eSATA.
Before You Start
Ensure the device has correctly connected with an external eSATA hard drive, and its usage type is
set as Export. Refer to Manage eSATA for details.
Steps
1. Go to Storage → Auto Backup .
2. Check Auto Backup.
3. Set the backup start me in Start Backup at.
Note
If the day experiences a failed backup, the video recorder will back up the videos 48 hours ahead
of the backup start me in the next day.
4. Select channels for backup.
5. Select Backup Stream Type as your desire.
6. Select Overwrite type.
-
Disable: When HDD is full, it will stop wring.
-
Enable: When HDD is full, it will connue to write new les by deleng the oldest les.
7. Click Apply.
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Figure 8-6 Congure eSATA for Auto Backup
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Chapter 9 Network Sengs
9.1 Congure DDNS
You can set Dynamic DNS service for network access. Dierent DDNS modes are available: DynDNS,
PeanutHull, and NO-IP.
Before You Start
You must register the DynDNS, PeanutHull, or NO-IP services with your ISP before conguring
DDNS sengs.
Steps
1. Go to System → Network → TCP/IP → DDNS
Figure 9-1 DDNS Sengs
2. Check Enable.
3. Select DDNS Type as DynDNS.
4. Enter Server Address for DynDNS (i.e., members.dyndns.org).
5. Under Device Domain Name, enter the domain name obtained from the DynDNS Website.
6. Enter User Name and Password registered in the DynDNS Website.
7. Click Apply.
9.2 Congure PPPoE
If the device is connected to Internet through PPPoE, you need to congure user name and
password accordingly under System → Network → TCP/IP → PPPoE .
Contact your Internet service provider for details about PPPoE service.
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9.3 Congure SNMP
You can congure SNMP (SNMP v2 and SNMP v3) sengs to get device status and parameter
informaon via web browser. SNMP v3 adds cryptographic security to SNMP v2, and provides
security with authencaon and privacy.
Before You Start
Download the SNMP soware to receive device informaon via the SNMP port. By seng the trap
address and port, the device is allowed to send alarm events and excepon messages to the
center.
Steps
1. Go to Conguraon → Network → Advanced Sengs → SNMP via web browser.
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Figure 9-2 SNMP Sengs
2. Enable SNMP v2 or SNMP v3 as your desire.
3. Set related parameters.
4. Set SNMP Port.
5. Click Save.
9.4 Congure Email
The system can be congured to send an e-mail nocaon to all designated users when a
specied event occurs such as when an alarm or moon event is detected, or the administrator
password is changed, etc.
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Before You Start
The device must be connected to a local area network (LAN) that contains an SMTP mail server.
The network must also be connected to either an intranet or the Internet depending on the
locaon of the e-mail accounts to which you want to send nocaons.
Steps
1. Go to System → Network → Advanced → Email .
Figure 9-3 Email Sengs
2. Congure the email sengs.
Enable Server Authencaon
Check to enable the funcon if the SMTP server requires user authencaon and enter the
user name and password accordingly.
SMTP Server
The IP address of SMTP Server or host name (e.g., smtp.263xmail.com).
SMTP Port
The SMTP port. The default TCP/IP port used for SMTP is 25.
Enable SSL/TLS
Check to enable SSL/TLS if required by the SMTP server.
Sender
The sender's name.
Sender's Address
The sender's address.
Select Receivers
Select the receiver. Up to 3 receivers can be congured.
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Receiver
The receiver's name.
Receiver's Address
The e-mail address of the user to be noed.
Enable Aached Picture
Check to send e-mail with aached alarm images. The interval is the me between sending
two subsequent alarm images.
3. Click Apply.
4. Oponal: Click Test to send a test email.
9.5 Congure Port Mapping (NAT)
Two ways are provided for port mapping to realize the remote access via the cross-segment
network, UPnP™ and manual mapping.
Before You Start
If you want to enable the UPnP™ funcon of the device, you must enable the UPnP™ funcon of
the router to which your device is connected. When the network working mode of the device is set
as mul-address, the Default Route of the device should be in the same network segment as that
of the LAN IP address of the router.
Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other
network devices on the network and establish funconal network services for data sharing,
communicaons, etc. You can use the UPnP™ funcon to enable the fast connecon of the device
to the WAN via a router without port mapping.
Steps
1. Go to System → Network → TCP/IP → NAT .
Figure 9-4 Port Mapping Seng
2. Check Enable.
3. Select Mapping Type as Manual or Auto.
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-
Auto: If you select Auto, the port mapping items are read-only, and the external ports are set
by the router automacally.
-
Manual: If you select Manual, you can edit the external port on your demand by clicking to
acvate External Port Sengs.
Note
●
You can use the default port No., or change it according to actual requirements.
●
External Port indicates the port No. for port mapping in the router.
●
The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of
the other ports should be between 1 and 65535 and the value must be dierent from each
other. If mulple devices are congured for the UPnP™ sengs under the same router, the
value of the port No. for each device should be unique.
4. Enter the virtual server seng page of router; ll in the blank of Internal Source Port with the
internal port value, the blank of External Source Port with the external port value, and other
required contents.
Note
●
Each item should be corresponding with the device port, including server port, hp port, RTSP
port and hps port.
●
The virtual server seng interface below is for reference only, it may be dierent due to
dierent router manufactures. Please contact the manufacture of router if you have any
problems with seng virtual server.
Figure 9-5 Set Virtual Server Item
9.6 Congure Port
You can congure dierent types of ports to enable relevant funcons.
Steps
1. Go to System → Network → Advanced → More Sengs .
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Figure 9-6 Port Sengs
2. Congure port sengs as needed.
Alarm Host IP/Port
With a remote alarm host congured, the device will send the alarm event or excepon
message to the host when an alarm is triggered. The remote alarm host must have the client
management system (CMS) soware installed. The alarm host IP refers to the IP address of
the remote PC on which the CMS soware (e.g., iVMS-4200) is installed, and the alarm host
port (7200 by default) must be the same as the alarm monitoring port congured in the
soware.
Server Port
Server port (8000 by default) should be congured for remote client soware access and its
valid range is 2000 to 65535.
HTTP Port
HTTP port (80 by default) should be congured for remote Web browser access.
Mulcast IP
Mulcast can be congured to enable Live View for cameras that exceed the maximum
number allowed through network. Both IPv4 and IPv6 are available for mulcast IP address.
For IPv4, it covers Class-D IP ranging from 224.0.0.0 to 239.255.255.255 and it is
recommended to use an IP address ranging from 239.252.0.0 to 239.255.255.255. When
adding a device to the CMS soware, the mulcast address must be the same as that of the
device.
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RTSP Port
RTSP (Real Time Streaming Protocol) is a network control protocol designed to control
streaming media servers. The port is 554 by default.
Enhanced SDK Service Port
The enhanced SDK service adopts TLS protocol over the SDK service that provides safer data
transmission. The port is 8443 by default.
3. Click Apply.
9.7 Congure ONVIF
ONVIF protocol allows the connecon with third-party cameras. The added user accounts have the
permission to connect other devices via ONVIF protocol.
Steps
1. Go to Maintenance → System Service → ONVIF .
2. Check Enable ONVIF to enable the ONVIF access management.
Note
ONVIF protocol is disabled by default.
3. Click Add.
4. Enter User Name, and Password
Cauon
We highly recommend you create a strong password of your own choosing (Using a minimum of
8 characters, including at least three of the following categories: upper case leers, lower case
leers, numbers, and special characters.) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
reseng the password monthly or weekly can beer protect your product.
5. Select Level as Media User, Operator or Admin.
6. Click OK.
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Chapter 10 User Management and Security
10.1 Manage User Accounts
The Administrator user name is admin and the password is set when you start the device for the
rst me. The Administrator has the permission to add and delete users and congure user
parameters.
10.1.1 Add a User
Steps
1. Go to System → User .
2. Click Add to enter the operaon permission interface.
3. Input the admin password and click OK.
4. In the Add User interface, enter the informaon for a new user.
Cauon
Strong Password Recommended–We highly recommend you create a strong password of your
own choosing (using a minimum of 8 characters, including at least three of the following
categories: upper case leers, lower case leers, numbers, and special characters) in order to
increase the security of your product. We also recommend that you reset your password
regularly. Especially in the high security systems, reseng the password monthly or weekly can
beer protect your product.
User Level
Set the user level to Operator or Guest. Dierent user levels have dierent operang
permission.
●
Operator: An Operator user level has Two-way Audio permission in Remote Conguraon
and all operang permissions in Camera Conguraon by default.
●
Guest: The Guest user has no permission of Two-way Audio in Remote Conguraon and
only has the local/remote playback in the Camera Conguraon by default.
User’s MAC Address
The MAC address of the remote PC that logs onto the device. If it is congured and enabled,
it allows only the remote user with this MAC address to access the device.
5. Click OK.
In the User Management interface, the added new user is displayed on the list.
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10.1.2 Edit the Admin User
For the admin user account, you can modify your password and unlock paern.
Steps
1. Go to System → User .
2. Select the admin user from the list.
3. Click Modify.
Figure 10-1 Edit User (Admin)
4. Edit the admin user informaon as desired, including a new admin password (strong password is
required) and MAC address.
5. Edit the unlock paern for the admin user account.
1) Check Enable Unlock Paern to enable the use of an unlock paern when logging in to the
device.
2) Use the mouse to draw a paern among the 9 dots on the screen, and release the mouse
when the paern is done.
6. Check Export of GUID File to export the GUID le for the admin user account.
Note
When the admin password is changed, export the new GUID to the connected USB ash drive in
the Import/Export interface for the future password reseng.
7. Congure security queson for password reseng.
8. Congure reserved email for password reseng.
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9. Click OK to save the sengs.
10.1.3 Edit an Operator/Guest User
You can edit the user informaon, including user name, password, permission level, and MAC
address.
Steps
1. Go to System → User .
2. Select a user from the list and click Modify.
Figure 10-2 Edit User (Operator/Guest)
3. Edit the user informaon as desired, including the new password (strong password is required)
and MAC address.
4. Click OK.
10.2 Manage User Permissions
10.2.1 Set User Permissions
For an added user, you can assign the dierent permissions, including local and remote operaon
of the device.
Steps
1. Go to System → User .
2. Select a user from the list, and then click to enter the permission sengs interface.
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Figure 10-3 User Permission Sengs Interface
3. Set the user's operang permissions for Local Conguraon, Remote Conguraon, and
Camera Conguraon for the user.
1) Set Local Conguraon
Local Log Search
Searching and viewing logs and system informaon of device.
Local Parameters Sengs
Conguring parameters, restoring factory default parameters, and imporng/exporng
conguraon les.
Local Camera Management
Adding, deleng, and eding of IP cameras.
Local Advanced Operaon
Operang HDD management (inializing HDD, seng HDD property), upgrading system
rmware, clearing I/O alarm output.
Local Shutdown Reboot
Shung down or reboong the device.
2) Set Remote Conguraon
Remote Log Search
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Remotely viewing logs that are saved on the device.
Remote Parameters Sengs
Remotely conguring parameters, restoring factory default parameters, and imporng/
exporng conguraon les.
Remote Camera Management
Remote adding, deleng, and eding of the IP cameras.
Remote Serial Port Control
Conguring sengs for RS-232 and RS-485 port sengs.
Remote Video Output Control
Sending remote buon control signals.
Two-Way Audio
Operang the two-way radio between the remote client and the device.
Remote Alarm Control
Remotely arming (nofy alarm and excepon message to the remote client) and
controlling the alarm output.
Remote Advanced Operaon
Remotely operang HDD management (inializing HDD, seng HDD property), upgrading
system rmware, clearing I/O alarm output.
Remote Shutdown/Reboot
Remotely shung down or reboong the device.
3) Set Camera Conguraon
Remote Live View
Remotely viewing live video of the selected camera(s).
Local Manual Operaon
Locally starng/stopping manual recording and alarm output of the selected camera(s).
Remote Manual Operaon
Remotely starng/stopping manual recording and alarm output of the selected camera(s).
Local Playback
Locally playing back recorded les of the selected camera(s).
Remote Playback
Remotely playing back recorded les of the selected camera(s).
Local PTZ Control
Locally controlling PTZ movement of the selected camera(s).
Remote PTZ Control
Remotely controlling PTZ movement of the selected camera(s).
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Local Video Export
Locally exporng recorded les of the selected camera(s).
Local Live View
View live video of the selected camera(s) in local.
4. Click OK to save the sengs.
10.2.2 Set Live View Permission on Lock Screen
The admin user can set live view permission for specic cameras in the screen lock status of device.
●
The admin user can set this permission for user accounts.
●
When the normal user (Operator or Guest) has no local live view permission for specic camera
(s), the live view permission for such camera (s) on lock screen status cannot be congured (live
view not allowed by default).
Steps
1. Go to System → User .
2. Click Live View Permission on Lock Screen.
3. Input admin password and click Next.
Figure 10-4 Set Live View Permissions on Lock Screen
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4. Set the permissions. Select the camera (s) to allow live view when the current user account is in
logout status.
5. Click OK.
10.2.3 Set Double Vericaon Permission for Non-admin Users
Aer double vericaon is enabled in the channel, a non-admin user must be veried by an
authorized user to get the permission. Only admin has the authorizaon to set double vericaon.
Steps
1. Go to Maintenance → System Service → Double Vericaon .
Figure 10-5 Set Double Vericaon User
2. Check Enable Double Vericaon.
3. Set double vericaon user. The double vericaon is dierent from the system user. You can
add up to 8 double vericaon users.
1) Click Add to add a double vericaon user.
2) Enter the admin password.
3) Set the user parameters, including user name, password, camera permission, etc.
4) Click OK.
4. Click Apply.
5. Set permission for non-admin users.
1) Go to System → User .
2) Click
to edit user permission.
3) Select Camera Permission. Only Local Playback, Remote Playback/Download, and Local
Video Export are available for double vericaon.
4) Select the channel(s) that requires double vericaon.
5) Click OK.
10.3 Congure Password Security
10.3.1 Export GUID File
The GUID le can help you to reset password when you forget it. You can export GUID le via web
browser. Please keep the GUID le properly.
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Before You Start
Ensure you are on the same network segment with your device.
Steps
1. Go to Conguraon → System → User Management → User Management .
2. Select the admin user.
3. Click Account Security Sengs.
4. Click Modify.
Figure 10-6 Export GUID File
5. Click Export in Export GUID File.
6. Enter the admin password.
7. Save the GUID le to a directory as your desire.
10.3.2 Congure Security Quesons
The security quesons can help you to reset password when you forget your password, or
encounter security issues. You can congure security quesons via web browser.
Before You Start
Ensure you are on the same network segment with your device.
Steps
1. Go to Conguraon → System → User Management → User Management .
2. Select the admin user.
3. Click Account Security Sengs.
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4. Click Modify.
Figure 10-7 Congure Security Quesons
5. Set the security quesons.
6. Click OK.
7. Enter the admin password.
8. Click OK.
10.3.3 Congure Reserved Email
The reserved email will help you to reset password when you forget your password.
Steps
1. Check Reserved E-mail when you are acvang the device, or click Modify when you are eding
the admin user account.
2. Enter reserved email address.
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Figure 10-8 Congure Reserved Email
3. Click OK.
10.4 Reset Password
When you forget the admin password, you can reset the password by imporng the GUID le,
answering security quesons, or entering vericaon code from your reserved email.
10.4.1 Reset Password by GUID
You can reset password by GUID via web browser.
Before You Start
Ensure you have the correct GUID le.
Steps
1. On the user login interface, click Forgot password.
2. Select Vericaon Mode as GUID File Vericaon.
3. Click Browse to locate the GUID le.
4. Click Next.
5. Enter a new password.
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Warning
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
6. Conrm the new password.
7. Click Next.
10.4.2 Reset Password by Security Quesons
You can reset password by answering security quesons via web browser.
Before You Start
Ensure you have congured the security quesons when you acvate the device or edit the admin
user account.
Steps
1. On the user login interface, click Forgot password.
2. Select Vericaon Mode as Security Queson Vericaon.
3. Enter the answers of each queson.
4. Click Next.
5. Enter a new password.
Warning
We highly recommend you to create a strong password of your own choosing (using a minimum
of 8 characters, including at least three kinds of following categories: upper case leers, lower
case leers, numbers, and special characters) in order to increase the security of your product.
And we recommend you change your password regularly, especially in the high security system,
changing the password monthly or weekly can beer protect your product.
6. Click Next.
10.4.3 Reset Password by Reserved Email
Before You Start
Ensure you have congured the reserved email when you are acvang the device or eding the
admin user account. (Refer to Congure Reserved Email )
Steps
1. On the user login interface, click Forgot Password.
2. On the password reset type interface, select Verify by Reserved Email.
3. Click OK.
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4. Click Next if you accept the legal disclaimer. You can use a smartphone to scan the QR code and
read the legal disclaimer.
5. Obtain the vericaon code. There are two ways to get the vericaon code.
-
Use Hik-Connect app to scan the QR code.
-
Send the QR code to email server.
a. Insert a USB ash drive to your device.
b. Click Export to export the QR code to USB ash drive.
c. Email the QR code to
[email protected] as aachment.
6. Check your reserved email, and you will receive a vericaon code within 5 minutes.
7. Enter the vericaon code.
8. Click OK to set the new password.
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Chapter 11 System Management
11.1 Congure Device
Steps
1. Go to System → General .
2. Congure the following sengs.
Language
The default language used is English.
Output Standard
Set the output standard to NTSC or PAL, which must be the same as the video input standard.
Resoluon
Congure video output resoluon.
Device Name
Edit device name.
Device No.
Edit the device serial number. The Device No. can be set in the range of 1 to 255, and the
default No. is 255. The number is used for the remote and keyboard control.
Auto Logout
Set the meout me for menu inacvity. E.g., when the meout me is set to 5 minutes,
then the system will exit from the current operaon menu to Live View screen aer 5
minutes of menu inacvity.
Mouse Pointer Speed
Set the speed of the mouse pointer; 4 levels are congurable.
Enable Wizard
Enable/disable the Wizard when the device starts up.
Enable Password
Enable/disable the use of the login password.
3. Click Apply to save the sengs.
11.2 Congure Time
11.2.1 Manual Time Synchronizaon
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Steps
1. Go to System → General .
2. Congure the date and me.
3. Click Apply to save the sengs.
11.2.2 NTP Synchronizaon
Connecon to a network me protocol (NTP) server can be congured on your device to ensure
the system’s date and me accuracy.
Steps
1. Go to System → Network → TCP/IP → NTP .
2. Check Enable.
3. Congure NTP sengs as need.
Interval (min)
Time interval between two me synchronizaon with NTP server
NTP Server
IP address of the NTP server
NTP Port
Port of the NTP server
4. Click Apply
11.2.3 DST Synchronizaon
DST (daylight saving me) refers to the period of the year when clocks are moved one period
ahead. In some areas worldwide, this has the eect of creang more sunlit hours in the evening
during months when the weather is the warmest.
We advance our clocks ahead a certain period (depends on the DST bias you set) at the beginning
of DST, and move them back the same period when we return to standard me (ST).
Steps
1. Go to System → General .
2. Check Enable DST.
3. Set DST mode as Auto or Manual.
Auto
Automacally enable the default DST period according to the local DST rules.
Manual
Manually set the start me and end me of the DST period, and the DST bias.
4. Set the DST Bias. Set the me (30/60/90/120 minutes) oset from the standard me.
5. Click Apply to save the sengs.
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11.2.4 IP Camera Time Sync
The device can automacally synchronize the me of connected IP camera aer enabling this
funcon.
Steps
1. Go to Camera → Camera → IP Camera .
2. Posion the cursor on the window of the IP camera and click .
3. Check Enable IP Camera Time Sync.
4. Click OK.
11.3 Audio Management
The audio les are used for alarm linkage.
You can import and manage audio les in System → Audio Management .
Note
Before imporng audio les, prepare a backup device with the audio les in it.
11.4 Network Detecon
11.4.1 Network Trac Monitoring
Network trac monitoring is the process of reviewing, analyzing and managing network trac for
any abnormality or process that can aect network performance, availability and/or security.
Steps
1. Go to Maintenance → Network → Trac .
2. You can view the real-me network trac status, including MTU (Maximum Transmission Unit),
and network throughput.
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Figure 11-1 Network Trac
11.4.2 Test Network Delay and Packet Loss
Network delay is caused by slow response of the device when oversized data informaon is not
limited during transmission under certain network protocol, e.g. TCP/IP. Packet loss test is for
tesng network packet loss rate that is the rao of lost data packet and total number of
transmied data packet.
Steps
1. Go to Maintenance → Network → Network Detecon .
2. Select a network card in Select NIC.
3. Enter the desnaon IP address in Desnaon Address.
4. Click Test.
Figure 11-2 Test Network Delay and Packet Loss
11.4.3 Export Network Packet
Aer the recorder accessing network, you can use USB ash drive to export network packet.
Before You Start
Prepare a USB ash drive to export network packet.
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Steps
1. Insert the USB ash drive.
2. Go to Maintenance → Network → Network Detecon .
3. Select network card in Select NIC.
4. Select the USB ash drive in Device Name. You can click Refresh if the connected local backup
device cannot be displayed.
Figure 11-3 Export Network Packet
5. Oponal: Click Status to view the network status.
6. Click Export.
Note
It will export 1 MB data each me as default.
11.4.4 Network Resource Stascs
The remote access, including web browser and client soware, will consume output bandwidth.
You can view the real-me bandwidth stascs.
Steps
1. Go to Maintenance → Network → Network Stat .
Figure 11-4 Network Resource Stascs
2. View the bandwidth stascs, including IP Camera, Remote Live View, Remote Play, Net Total
Idle, etc.
3. Oponal: Click Refresh to obtain the latest data.
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11.5 Storage Device Maintenance
11.5.1 Bad Sector Detecon
Steps
1. Go to Maintenance → HDD Operaon → Bad Sector Detecon .
2. Select the HDD No. you want to congure in the dropdown list.
3. Select All Detecon or Key Area Detecon as the detecon type.
4. Click Self-Test to start the detecon.
Figure 11-5 Bad Sector Detecon
Note
●
You can pause/resume or cancel the detecon.
●
Aer tesng has been completed, you can click Error informaon to see the detailed damage
informaon.
11.5.2 S.M.A.R.T. Detecon
HDD detecon funcons such as the adopng of the S.M.A.R.T. and the Bad Sector Detecon
techniques. S.M.A.R.T. (Self-Monitoring, Analysis, and Reporng Technology) are HDD monitoring
systems to detect various reliability indicators in the hopes of ancipang failures.
Steps
1. Go to Maintenance → HDD Operaon → S.M.A.R.T .
2. Select the HDD to view its S.M.A.R.T. informaon list.
3. Set Self-Test Type.
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4. Click Self-Test to start the S.M.A.R.T. HDD self-evaluaon.
Figure 11-6 S.M.A.R.T. Sengs Interface
Note
To use the HDD even when the S.M.A.R.T. checking has failed, check Connue to use the disk
when self-evaluaon is failed.
The related informaon of the S.M.A.R.T. is shown, and you can check the HDD status.
11.5.3 HDD Health Detecon
You can view the health status of a 4 TB to 8 TB Seagate HDD that generated aer October 1, 2017.
Use this funcon to help troubleshoot HDD problems. Health Detecon shows a more detailed
HDD status than the S.M.A.R.T. funcon.
Steps
1. Go to Maintenance → HDD Operaon → Health Detecon .
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Figure 11-7 Health Detecon
2. Click a HDD to view details.
11.5.4 Congure Disk Clone
Select the HDDs to clone to the eSATA HDD.
Before You Start
Connect an eSATA disk to the device.
Steps
1. Go to Maintenance → HDD Operaon → HDD Clone .
Figure 11-8 HDD Clone
2. Check the HDD to clone. The capacity of the selected HDD must match the capacity of the clone
desnaon.
3. Click Clone.
4. Click Yes on the pop up message box to create the clone.
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11.5.5 Repair Database
Repairing database will rebuild all databases. It might help to improve your system speed aer
upgrade.
Steps
1. Go to Storage → Storage Device .
2. Select the drive.
3. Click Repair Database.
4. Click Yes.
Note
●
Repairing database will rebuild all databases. Exisng data will not be aected, but local
search and playback funcons will not be available during the process, you can sll achieve
search and playback funcons remotely via web browser, client soware, etc.
●
Do not pull out the drive, or shut down the device during the process.
●
You can see the repairing progress at Status.
Figure 11-9 Repair Database
11.6 Upgrade Device
Your device rmware can be upgraded with a local backup device or remote FTP server.
11.6.1 Upgrade by Local Backup Device
Before You Start
Connect your device to a local storage device that contains the rmware update le.
Steps
1. Go to Maintenance → Upgrade .
2. Click Local Upgrade to enter the local upgrade interface.
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Figure 11-10 Local Upgrade
3. Select the rmware update le from the storage device.
4. Click Upgrade to start upgrading.
Aer the upgrade is completed, the device will reboot automacally to acvate the new
rmware.
11.6.2 Upgrade by FTP
Before You Start
Ensure the network connecon of the PC (running FTP server) and the device are valid and correct.
Run the FTP server on the PC and copy the rmware into the corresponding directory of your PC.
Steps
1. Go to Maintenance → Upgrade .
2. Click FTP to enter the local upgrade interface.
Figure 11-11 FTP Upgrade
3. Enter FTP Server Address.
4. Click Upgrade to start upgrading.
5. Aer the upgrading is complete, reboot the device to acvate the new rmware.
11.6.3 Upgrade by Hik-Connect
Aer logging the device into Hik-Connect, the device would periodically check for the latest
rmware from Hik-Connect. If an upgrade rmware is available, the device will nofy you when
you log in. You can also manually check for the latest rmware.
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Before You Start
Ensure the device has successfully connected to Hik-Connect, and it requires to install at least one
read-write HDD for rmware downloading.
Steps
1. Go to Maintenance → Upgrade → Online Upgrade .
2. Click Check Upgrade to manually check and download the latest rmware from Hik-Connect.
Note
The device will automacally check for the latest rmware every 24 hours. If it detects available
upgrade rmware, the device will nofy you when you log in.
3. Oponal: You can switch on Download Latest Package Automacally to automacally download
the latest rmware package.
4. Click Upgrade Now.
11.7 Import/Export Device Conguraon Files
The device conguraon les can be exported to a local device for backup; and the conguraon
les of one device can be imported to mulple devices if they are to be congured with the same
parameters.
Before You Start
Connect a storage device to your device. To import the conguraon le, the storage device must
contain the le.
Steps
1. Go to Maintenance → Import/Export .
Figure 11-12 Import/Export Conguraon File
2. Export or import the device conguraon les.
-
Click Export to export conguraon les to the selected local backup device.
-
To import a conguraon le, select the le from the selected backup device and click Import.
Note
Aer having nished imporng conguraon les, the device will reboot automacally.
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11.8 Log Management
11.8.1 Log Storage
You can customize the log storage disk and log storage period.
Steps
1. Go to Storage → Advanced .
Figure 11-13 Log Storage
2. Set Log Storage Mode.
System
Default
Each disk will allocate a certain space to store about 400,000 logs. When logs
are full, old logs will be overwrien.
Custom You can set Log Storage Period and allocate Log Disk for log storage. When the
log disk is full, logs that exceed the period will be overwrien.
3. Click Apply.
11.8.2 Search & Export Log Files
The device operaon, alarm, excepon, and informaon can be stored in log les, which can be
viewed and exported at any me.
Steps
1. Go to Maintenance → Log Info .
Figure 11-14 Log Search Interface
2. Set the log search condions, including the me, major type and minor type.
3. Click Search to start searching the log les.
4. The matched log les will be displayed on the list, as shown below.
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Figure 11-15 Log Search Results
Note
Up to 2,000 log les can be displayed each me.
5. Related Operaon:
Click or double-click it to view detailed informaon.
Click it to view the related video le.
Export/Export ALL Click it to export all the system logs to the storage device.
11.8.3 Upload Logs to the Server
You can upload system logs to the server for backup.
Steps
1. Go to System → Network → Advanced → Log Server Sengs .
Figure 11-16 Log Server Sengs
2. Check Enable
3. Set Upload Time, Server IP Address, and Port.
4. Oponal: Click Test to test if parameters are valid.
5. Click Apply.
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11.8.4 One-Way Authencaon
You can install a CA cercate (from the server) to your device to authorize the server via web
browser. It would improve the log communicaon security.
Before You Start
●
Download the CA cercate from the server.
●
Ensure log server parameters are valid.
Steps
1. Go to Conguraon → Network → Advanced Sengs → Log Server Conguraon .
Figure 11-17 One-Way Authencaon
2. Install the CA cercate in CA Cercate.
3. Oponal: Click Test to test if the connecon is valid.
4. Click Save.
11.8.5 Two-Way Authencaon
You can install a CA cercate (from the server) to your device to authorize the server, and create a
cercate (from your device) to authorize your device by the server. This would improve the log
communicaon security. Two-way authencaon can be congured via web browser.
Before You Start
●
Download the CA cercate from the server.
●
Ensure log server parameters are valid.
Steps
1. Go to Conguraon → Network → Advanced Sengs → Log Server Conguraon .
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Figure 11-18 Two-Way Authencaon
2. Install the CA cercate in CA Cercate.
3. Click Create in Client Cercate, and follow the pop-up to create the cercate.
4. Click Download to download the cercate le to a desired locaon.
5. Upload the downloaded cercate le to the server, and the server will return the cercate
key.
6. Open the cercate as a text le, and modify it by the cercate key as the server returned.
7. Install the modied cercate in Client Cercate.
8. Oponal: Click Test to test if the connecon is valid.
9. Click Save.
11.9 Restore Default Sengs
Steps
1. Go to Maintenance → Default .
Figure 11-19 Restore Default Sengs
2. Select the restore type from the following three opons.
Restore Defaults
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Restore all parameters, except the network (including IP address, subnet mask, gateway,
MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the
factory default sengs.
Factory Defaults
Restore all parameters to the factory default sengs.
Restore to Inacve
Restore the recorder to inacve status.
Note
The recorder will reboot automacally aer restoring to the default sengs.
11.10 Security Management
11.10.1 IP/MAC Address Filter
The address lter decides whether to allow or forbid specic IP/MAC address to get access to your
device.
Steps
1. Go to Maintenance → System Service → Address Filter .
Figure 11-20 Address Filter
2. Check Enable.
3. Select Restricon Mode. Choose to lter by IP address or MAC Address.
4. Select Restricon Type. The device mechanism will allow or forbid specic IP/MAC address to
get access to your device.
5. Oponal: Set Restricon List. You can add, edit or delete address.
6. Click Apply to save the sengs.
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11.10.2 RTSP Authencaon
You can specically secure the stream data of live view by seng the RTSP authencaon.
Steps
1. Go to System → System Service → System Service .
Figure 11-21 RTSP Authencaon
2. Select RTSP Authencaon Type.
Note
Two authencaon types are selectable, if you select digest, only the request with digest
authencaon can access the video stream by the RTSP protocol via the IP address. For security
reasons, it is recommended to select digest as the authencaon type.
3. Click Apply.
4. Restart the device to take eect the sengs.
11.10.3 RTSP Digest Algorithm
RTSP digest algorithm is based on RTSP protocol, it is an algorithm for digest authencaon of the
user authencaon. You can congure RTSP digest algorithm via web browser.
Go to Conguraon → System → Security → Authencaon via web browser to select the
required RTSP digest algorithm type.
11.10.4 ISAPI Service
ISAPI (Internet Server Applicaon Programming Interface) is an open protocol based on HTTP,
which can realize the communicaon between the system devices (e.g., network camera, NVR,
etc.). The device is as a server, the system can nd and connect the device.
Steps
1. Go to System → System Service → System Service .
2. Check Enable ISAPI.
3. Click Apply.
4. Restart the device to take eect the sengs.
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11.10.5 HTTP Authencaon
If you need to enable the HTTP service, you can set HTTP authencaon to enhance access
security.
Steps
1. Go to Maintenance → System Service → System Service .
Figure 11-22 HTTP Authencaon
2. Check Enable HTTP.
3. Select HTTP Authencaon Type.
Note
Two authencaon types are selectable, for security reasons, it is recommended to select digest
as the authencaon type.
4. Click Apply to save the sengs.
5. Restart the device to take eect the sengs.
11.10.6 HTTP/Web Digest Algorithm
HTTP/Web digest algorithm is based on HTTP protocol, it is an algorithm for digest authencaon
of the user authencaon. You can congure HTTP/web digest algorithm via web browser.
Go to Conguraon → System → Security → Authencaon via web browser to select the
required digest algorithm type.
11.10.7 Serial Port Authencaon Service
Serial port can be used to capture device informaon and control the device. Serial port
authencaon service provides the authencaon for the serial port usage.
Go to Conguraon → System → Security → Security Service via web browser to enable/disable
serial port authencaon service.
Service Close Time
The serial port authencaon service will be closed for a specic period. For example, if Service
Close Time is set as 30, the serial port authencaon service will be closed for 30 days. And
aer 30 days, serial port authencaon service will be enabled.
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Chapter 12 Appendix
12.1 Glossary
Dual-Stream
Dual-stream is a technology used to record high resoluon video locally while transming a
lower resoluon stream over the network. The two streams are generated by the DVR, with the
main stream having a maximum resoluon of 1080P and the sub-stream having a maximum
resoluon of CIF.
DVR
Acronym for Digital Video Recorder. A DVR is device that is able to accept video signals from
analog cameras, compress the signal and store it on its hard drives.
HDD
Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on plaers
with magnec surfaces.
DHCP
Dynamic Host Conguraon Protocol (DHCP) is a network applicaon protocol used by devices
(DHCP clients) to obtain conguraon informaon for operaon in an Internet Protocol
network.
HTTP
Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and
informaon between servers and browsers over a network.
PPPoE
PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulang Point-to-
Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with ADSL services where
individual users connect to the ADSL transceiver (modem) over Ethernet and in plain Metro
Ethernet networks.
DDNS
Dynamic DNS is a method, protocol, or network service that provides the capability for a
networked device, such as a router or computer system using the Internet Protocol Suite, to
nofy a domain name server to change, in real me (ad-hoc) the acve DNS conguraon of its
congured hostnames, addresses or other informaon stored in DNS.
Hybrid DVR
A hybrid DVR is a combinaon of a DVR and NVR.
NTP
Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of
computers over a network.
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NTSC
Acronym for Naonal Television System Commiee. NTSC is an analog television standard used
in such countries as the United States and Japan. Each frame of an NTSC signal contains 525
scan lines at 60Hz.
NVR
Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for
centralized management and storage for IP cameras, IP Domes and other DVRs.
PAL
Acronym for Phase Alternang Line. PAL is also another video standard used in broadcast
televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.
PTZ
Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to
pan le and right, lt up and down and zoom in and out.
USB
Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices
to a host computer.
12.2 Communicaon Matrix
Please scan the QR code below to view the communicaon matrix document.
Figure 12-1 Communicaon Matrix
12.3 Device Command
Please scan the QR code below to view the device command document.
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Figure 12-2 Device Command
12.4 Frequently Asked Quesons
12.4.1 Why is there a part of channels displaying “No Resource” or turning black
screen in mul-screen live view?
Reason
1. Sub-stream resoluon or bitrate sengs is inappropriate.
2. Connecng sub-stream failed.
Soluon
1. Go to Camera → Video Parameters → Sub-Stream . Select the channel, and turn down the
resoluon and max. bitrate (resoluon shall be less than 720p, max. bitrate shall be less than
2048 Kbps).
Note
If your video recorder noes not support this funcon, you can log in to the camera, and
adjust video parameters via web browser.
2. Properly set the sub-stream resoluon and max. bitrate (resoluon shall be less than 720p, max.
bitrate shall be less than 2048 Kbps), then delete the channel and add it back again.
12.4.2 Why is the video recorder nofying the stream type is not supported?
Reason
The camera encoding format mismatches with the video recorder.
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Soluon
If the camera is using H.265/MJPEG for encoding, but video recorder does not support H.265/
MJPEG, change the camera encoding format to the same as video recorder.
12.4.3 Why is the video recorder nofying risky password aer a network camera
is added?
Reason
The camera password is too weak.
Soluon
Change the camera password.
Warning
We highly recommend you create a strong password of your own choosing (Using a minimum of 8
characters, including at least three of the following categories: upper case leers, lower case
leers, numbers, and special characters.) in order to increase the security of your product. And we
recommend you reset your password regularly, especially in the high security system, reseng the
password monthly or weekly can beer protect your product.
12.4.4 How to improve the playback image quality?
Reason
Recording parameter sengs are inappropriate.
Soluon
Go to Camera → Video Parameters . Increase resoluon and max. bitrate, and try again.
12.4.5 How to conrm the video recorder is using H.265 to record video?
Soluon
Check if the encoding type at live view toolbar is H.265.
12.4.6 Why is the meline at playback not constant?
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Reason
1. When the video recorder is using event recording, it only records video when event occurs.
Hence the video may not be connuous.
2. Excepon occurs, such as the device oine, HDD error, record excepon, network camera
oine, etc.
Soluon
1. Ensure the recording type is connuous recording.
2. Go to Maintenance → Log Info . Search the log le during the video me period. See if there
are unexpected events, such as HDD error, record excepon, etc.
12.4.7 Why is the video recorder nofying the network is unreachable when a
network camera is being added?
Reason
1. The IP address or port of network camera is incorrect.
2. The network between video recorder and camera is disconnected.
Soluon
1. Go to Camera → Camera → IP Camera . Click of the selected camera, and edit its IP address
and port. Ensure the video recorder and camera is using the same port.
2. Go to Maintenance → Network → Detecon . Enter the IP address of network camera in
Desnaon Address, and click Test to see if the network is reachable.
12.4.8 Why is the IP address of network camera being changed automacally?
Reason
When network camera and video recorder are using the same switch but in dierent subnets, the
video recorder will change the IP address of network camera to the same subnet as itself.
Soluon
When adding camera, click Custom Add to add camera.
12.4.9 Why is the video recorder nofying IP conict?
Reason
The video recorder uses the same IP address as other devices.
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Soluon
Change the IP address of video recorder. Ensure it is not the same as other devices.
12.4.10 Why is image geng stuck when playing back by single or mul-channel
cameras?
Reason
HDD read/write excepon.
Soluon
Export the video, and play it with other devices. If it plays normally on other device, change your
HDD, and try again.
12.4.11 Why does my video recorder make a beeping sound aer boong?
Reason
1. The front panel is not fastened (for the device which its front panel is removable).
2. HDD error, or do not have HDD.
Soluon
1. If it makes connuous beeps, and your device's front panel is removable, ensure the front panel
is fastened.
2. If it makes non-connuous beeps (3 long, 2 short), take HDD error as an example, check if the
device has installed HDD. If not, you can go to System → Event → Normal Event → Excepon ,
and uncheck Event Hint Conguraon to disable HDD error event hint.
Check if the HDD is inialized. If not, go to Storage > Storage Device to inialize the HDD.
Check if the HDD is broken. You can change it, and try again.
12.4.12 Why is there no recorded video aer the moon detecon is set?
Reason
1. The recording schedule is incorrect.
2. The moon detecon event seng is incorrect.
3. HDD excepon.
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Soluon
1. The recording schedule is setup correctly by following the steps listed in Conguring Record/
Capture Schedule.
2. The moon detecon area is congured correctly. The channels are being triggered for moon
detecon (See Conguring Moon Detecon).
3. Check if the device has installed HDD.
Check if the HDD is inialized. If not, go to Storage > Storage Device to inialize the HDD.
Check if the HDD is broken. You can change it, and try again.
12.4.13 Why is the video sound quality not good?
Reason
1. The audio input device does not have a good eect in sound collecon.
2. Interference in transmission.
3. The audio parameter is not properly set.
Soluon
1. Check if the audio input device is working properly. You can change another audio input device,
and try again.
2. Check the audio transmission line. Ensure all lines are well connected or welded, and there is no
electromagnec interference.
3. Adjust the audio volume according to the environment and audio input device.
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