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10. Turn the grinder upside down and carefully remove the blade assembly by turning it anti-clockwise.
Remove the ingredients and wash the grinder bowl and blade assembly in soapy water immediately
after use.
CLEANING AND CARE
11. Quick cleaning: Pour warm water into the jug up to 750ml, add a few drops of detergent. Replace the
lid and operate the blender for a few seconds by turning the speed selector to the PULSE position
briefly. Finally, remove the jug and rinse it under running water.
12. Thorough cleaning: Switch off the blender and unplug the power cord. Remove the jug from the motor
base.
12a. Cleaning the motor base: Wipe the motor base with a damp cloth. Never immerse the motor
base in water or clean it under running water!
12b. Cleaning the jug: Remove the lid and jug. Turn the blade assembly clockwise and remove it by
pulling it down. Rinse the blade assembly in water and detergent. Caution! Handle carefully, the
blades are very sharp!
The lid, jug and measuring cup can be washed in the dishwasher. Be careful when re-assembling the
blade assembly. Please see “Getting started” section, no. 1 for instructions on blade assembly.
* Specifications vary by model
TROUBLESHOOTING
Symptom Cause Solution
The blender does not start.
The components are not fixed
properly.
Check if all the components are properly
locked into position.
The speed selector is not on the
right position.
Choose the appropriate speed. To use
PULSE function, make sure the speed
selector is on PULSE position.
The jug is overfilled.
Reduce the content in the jug so you do
not exceed the maximum level.
The plug is not properly
connected to the power outlet.
Check the connection of the plug to the
outlet or try another outlet.
Power outage. Wait until power outage is over.
Functional problem. Contact authorized service center.
Contents leaks from the lid .
The jug is overfilled.
Reduce the content in the jug so you do
not exceed the maximum level.
The lid is not correctly positioned. Lock the lid correctly on the blender jug.
Leak from the base of the
blender jug.
The rubber seal is not positioned
correctly or is missing.
Reposition the rubber seal on the blade
assembly and lock it correctly onto the
jug.
The blade does not turn
easily.
Pieces of food too large or too
hard.
Reduce the size or quantity of
ingredients and add some liquid.
The blender stop suddenly
during blending and could
be restarted after a while
The loading is too heavy, motor
protector activated.
Unplug and wait until the product
to cool down for at least 10 minutes.
Remove half of the ingredients then
restart.
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