1
AK
D3001
AK
D3605
AK
D4807
!
WARNING:
Never Operate the Top Surface Cooking Section of this Appliance Unattended
》
Failure to follow this warning statement could result in
fire, explosion, or burn hazard that could cause property
damage, personal injury, o
.
rdeath
》
If a fire should occur keep away from the
appliance
and immediately call your fire department.
DO NOT ATTEMPT TO EXTINGUISH AN OIL/GREASE FI
.
RE WITH WATER
2
Thank you for purchasing your
AK
Dual Fuel Range. We
appreciate your business and we recommend that you read this
entire user’s manual before operating your new appliance for the
first time.
This manual contains instructions on how to properly install and set
up your new range, as well as insights into many of the unique
features that our product offers. Please keep this manual for future
reference, as it contains the answers to questions that you might
have as you begin to cook.
Thank you,
Duro Corporation
If the information in this manual is not followed exactly, a fire or an explosion may result
causing property damage, personal injury or even death.
Do not store or use gasoline, liquid propane cylinder or other flammable vapors and
liquids in the vicinity of this appliance.
What to do if you smell gas?
Do not try to light any appliance.
Do not touch any electrical switch.
Do not use any phone in your residence.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the fire department.
Installation and service of your range product, must be performed by a
licensed installer, an approved service agency, or your gas supplier.
3
Contents
Safety Instructions................................................................................................ 4~5
Unpackage instruction.......................................................................................... 6
Safety Instructions................................................................................................ 7
Installation Instructions........................................................................................ 8~17
Cooktop Operation............................................................................................... 18~19
Oven Operation.................................................................................................... 20~21
Broiler Operation.................................................................................................. 22
Griddle Operation................................................................................................. 23
Care & Cleaning................................................................................................... 24~26
Troubleshooting....................................................................................................27
Warranty & Product Registration.........................................................................28~30
State of California Proposition 65 Warning: The burning of gas cooking fuel
generates some by-products that are on the list of substances which are known by the
State of California to cause cancer or reproductive harm. California law requires
businesses to warn customers of potential exposure to such substances. To minimize
exposure to these substances, always operate this unit according to the use and care
manual, ensuring you provide good ventilation when cooking with gas.
4
CAUTION
IMPORTANT
SAFETY INSTRUCTIONS
Definitions
This is a safety alert symbol. It will alert you to potential personal orproperty safety
hazards. Obey all safety messages to avoid any property damage, personal injury or
death.
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in serious injury or death.
CAUTION indicates a moderate hazardous situation which, if not avoided, could result in
minor or moderate injury.
CAUTION – when used without the safety alert symbol, indicates a potentially hazardous
situation which, if not avoided, could result in property damage.
IMPORTANT used for installation, operation and maintenance information that are
not related to safety.
If the information in this manual is not followed exactly, a fire or an explosion may
result causing property damage, personal injury or even death.
Do not store or use gasoline, liquid propane cylinder or other flammable vapors and
liquids in the vicinity of this appliance.
Save this manual for future references.
5
IMPORTANT
SAFETY INSTRUCTIONS
What to do if you smell gas?
Do not try to light any appliance.
Do not touch any electrical switch.
Do not use any phone in your residence.
Immediately call your gas supplier from a neighbor’sphone.
Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the firedepartment.
The installation and service of your range product must be performed bya
licens
!
ed installer, an approved service agency or your gas supplier.
To reduce the risk of tipping the appliance, the appliance must be secured by
properly installed anti-tip device packed with the appliance.
All ranges can tip and cause injuries.
Install anti-tip device packaged with range
Follow all Installation Instructions.
Make sure the anti-tip bracket is installed:
Slide range forward.
Make sure the anti-tip bracket is securely attached to the wall behind the range.
Safely tilt the front of the range upward slightly and move back against wall, Making sure the pin
slides under bracket.
6
UNPACKING AND HANDLING
Extremely Heavy.
Proper equipment and adequate manpower when move the range to avoid personal injury
or damage to the unit or the floor. The unit is heavy and restson adjust able steel legs.
Failure to follow this advice may result in damage or personal injury.
DO NOT lift range by the oven door handles !!
7
IMPORTANT
DO NOT cut or remove the grounding prong from thisplug.
DO NOT use an adapter plug
DO NOT use an extension cord.
DO NOT use a power supply cord that is frayed or damaged.
DONOT plug appliance into and electrical outlet with a Ground Fault Interrupt.
SAFETY INSTRUCTIONS
Do not store or use gasoline, liquid propane cylinder or other flammable vapors and liquids in the
vicinity of this appliance.
The installation and service of your range must be performed by a qualified installer, an
approved service agency or the gas supplier.
Gas appliances can cause minor exposure to four of these substances, namely benzene, carbon
monoxide, formaldehyde and soot, caused primarily by the incomplete combustionof natural gas fuel.
When operating your range on natural gas, the flames from the burners should be blue in color. In
addition, the flames should be stable, free of yellow tipping, excessive noise and lifting. However,
this yellow tipping should be restricted to the primary flame kernels only. Properly adjusted burners,
indicated by a bluish rather than a yellow flame, will minimize incomplete combustion. Exposure to
those substances can be minimized by venting with an open window or use of a ventilation fan or
hood.
8
INSTALLATION AND OPERATION INSTRUCTIONS
To ensure proper and safe operation, read all instructions before using the product. Install or locate
the product only in accordance with the provided Installation Instructions.
All servicing should be performed to a qualified technician.
Do not attempt to adjust, repair, service or replace any part of your appliance unless itis
specifically recommended in this guide.
Do not use the range for warming or heating the room.
Do not leave children alone or unattended in the area where the range is in use. Never
allow them to sit or stand on any part of the range. Do not let children play with the range.
Have the technician show you the location of the gas shut off valve and how to shut it off in an
emergency situation.
Always disconnect power to appliance before any type of servicing.
Do not use abrasive or caustic cleaners or detergents on this appliance. They may cause permanent
damage to the surface.
When cooking, set the burner controls so that the flame heats only the bottom of the
utensil and does not overlap at the sides of the utensil.
Utensils (pots and pans) that conduct heat slowly, i.e. glass pots, should be used in
conjunction with burner flames at a low or medium setting.
Turn off all controls and wait for appliance parts to cool down before touching them. Do not
touch the burner grates or surrounding areas until cool.
Do not use water on grease fires.
Clean appliance with caution.
Always turn pot handles to the side or back of the range. Do not turn handles towards the area
where they can be easily burned. Handles should not extend over the adjacent burners.
Use the range only for cooking tasks as outlined in this manual. When using the range, do not
touch the grates, burner caps, burner bases, or any other parts in proximity to the flame. These
components may be hot enough to causeburns.
Use dry pot holders. Moist or damp pot holders on hot surfaces may result in burns from steam.
Remove pot holder away from hot surface areas.
Do not use a towel or other bulky cloth.
Do not heat unopened food containers. Build up of pressure may cause the container to explode
and result in injury.
During and after use, do not touch interior surfaces of the oven untilcool.
9
IMPORTANT
The appliance shall not be used for space heating. This information is based
on safety considerations. All openings in the wall behind the appliance and
in the floor under the appliance shall besealed.
INSTALLATION INSTRUCTIONS
Keep appliance area clear and free from combustible materials, gasoline, and other flammable
vapors.
Gas Supply Requirements
Installation of this range must conform with local codes, or in the absence of local codes, the
National Fuel Gas Code, ANSI Z223.1 / NFPA 54. In Canada, installation must conform to the
current natural Gas Installation /code, CAN 1-1.1-M81 and with local codes where applicable.
This range has been design-certified according to
ANS Z21.1b-2018 latest edition/ CSA 21.1-2018/ UL858 16th edition.
A statement of the maximum gas supply pressure in accordance with the inlet pressure rating of
the gas appliance pressure regulator supplied.
MINIMUM GAS SUPPLY PRESSURE TO APPLIANCE FOR LP GAS---14.0 IN.W.C.
MINIMUM GAS SUPPLY PRESSURE TO APPLIANCE FOR NG --- 6 IN.W.C.
APPLIANCE REGULATOR IS SET AT 5.0 IN. W.C. OUTLET PRESSURE.
Do not obstruct the flow of combustion air into the range and ventilation air away from the
range.
Ventilation: it is recommended that the unit be operated with an oven head, vented exhaust hood of
sufficient size and capacity.
Before installing the range, you must locate and secure the included anti-tip bracket to the wall for your
range.
The use of cabinets for storage above the appliance may result in a potential fire hazard.
Combustible items may ignite; metallic items may become hot and cause burns. If a
cabinet storage is to be provided, the risk can be reduced by installing a range hood that
projects horizontally a minimum of 5" (12.7cm) beyond the bottom of the cabinets.
10
INSTALLATION INSTRUCTIONS
Dimensions and Clearances
The range may be installed flush to the rear wall. You may install a non-combustible
material on the rear wall above the range and up to the vent hood. It is not necessary to
install non-combustible materials behind the range below the counter top height.
The minimum distance from the side of the range above the counter top to combustible
sidewalls must be at least 10 inches.
INSTALLATION INSTRUCTIONS
11
12
Installation
13
Dimensions and Clearances
14
15
!
WARNING
Installation
Electric Power Supply Requirements
Your
range must be electrically grounded in accordance with local codes or, in the absence of
local codes, in accordance with the National Electrical Code (ANSI/NFPA 70, latest edition). In
Canada, electrical grounding must be in accordance with the current CSA C22.1 Canadian
Electrical Code Part 1 and/or local codes. A copy of this standard may be obtained from:
National Fire Protection Association, 1 Batterymarch Park, Quincy, Massachusetts 02269-9101.
The power supply must be the correct polarity. Reverse polarity will result in continuous
sparking of the electrodes, even after flame ignition. If there is any doubt as to whether the
power supply has the correct polarity or grounded, have it checked by a qualified electrician.
Electrical Requirements: Use 240 VAC, properly grounded branch circuit protected by a
50-amp circuit breaker.
Electrical Grounding Instructions:
This indoor cooking appliance is equipped with a
4-prong grounded plug. For your protection against shock hazards, the appliance should be
plugged directly into a properly grounded 240 VAC receptacle.
DO NOT
cut or remove the grounding prong from the power supply cord.
CAUTION:
Label all wires prior to disconnection when servicing controls. Wiring errors
can cause improper and dangerous operation. Verify proper operation after servicing.
16
INSTALLATION INSTRUCTIONS
Grounding
•
The power cord is equipped with a three-prong (grounding) plug which mates with a
standard three-prong grounding wall receptacle to minimize the possibility of electrical
shock hazard from the range.
•
All cord connected appliance shall include instructions relative to location of the wall
receptacle and a warning to the user to disconnect the electrical supply before serving the
appliance.
•
Where a standard two-prong wall receptacle is encountered, it is theresponsibility and
obligation of the customer to have it replaced with a properly grounded three- prong wall
receptacle. Do not cut or remove the grounding prong from the power cord.
Connect Range to Gas Supply
•
Install a manual gas line shut-off valve in the gas line in an easily accessed location outside
the range in the gas piping external to the appliance for the purpose of turning on or
shutting off gas to the appliance.
•
Install male ½” flare union adapter to ½” NPT internal thread elbow at inlet of
regulator. On models equipped with standard twin burners, install the male pipe thread
end of the ½” flare union adapter to the ½” NPT internal thread at inlet of pressure
regulator. Use a wrench on the regulator fitting to avoiddamage.
•
Install male ½” or ¾” flare union adapter to the NPT internal thread of the manual shut-
off valve, taking care to secure the shut-off valve to keep it fromturning.
•
The gas supply pressure for checkingthe regulator setting is 6in (Natural Gas) and 11inch
（
LP gas
）
connect flexible gas line connector to the regulator on the range. Position range
to permit connection at the shut-off valve.
•
When all connections have been made, check that all range controls are in the “off” position
and turn on the main gas supply valve.
•
Leak testing of the appliance shall be conducted according to the manufacture’s
instructions .Use some soap water (50% water and 50% soap) or a leak detectorat all joints
and connections to check for leaks in the system. Do not use a flame to check for gas leaks.
•
The appliance must be isolated from the building’s gas supply piping system by closing
its individual manual shut-off valve during any pressure testing of the gas supply piping
system at test pressure equal to or less than ½ psig (3.5kPa).
17
Hood/Composite Overlay Install
The bottom of the hood should be 30′′ min. to 36′′ above the counter top. This would
typically result in the bottom of the hood being 66′′ to 72′′ above the floor. These dimensions
provide safe and efficient operation of the hood.
After Installation:
Check ignition of cooktop burners.
Check the air shutter adjustment – sharp blue flame, with no yellow tipping or lifting flames.
Check ignition of oven burner.
Visually check tubular burner (oven burner) re-ignition to be sure both rows of burner ports
are relighting each time.
Check for gas leaks at all gas connections (using a gas detector, never a flame).
Check oven bake and convection bake function.
18
COOKTOP OPERATION
Surface Burner Ignition
Push to release gas.
Turn to Ignite and ‘Hi’ position.
Adjust to appropriate
flame height.
To light the surface burners, push and turn the appropriate control knob counter clockwise to a
“Hi” position. You will hear a clicking noise – the sound of the electric spark igniting the burner.
Once burner ignition has been achieved, turn the burner control knob to adjust the flame size. If
the knob stays at “Hi”, it will continue to click.
NOTE: When one burner is turned to the “Hi” position, all the burners will spark. Do not
attempt to disassemble or clean around any burner while another burner is on. Do not touch any
burner cap, burner base, or igniter while the igniters are sparking.
Heat Settings:
Hi
Ignites the burners. Boiling liquid quickly, deep frying.
Simmer Melting small quantities, steaming rice,warming food,
melting chocolate or butter.
Low Melting large quantities.
19
Cooktop Operation
Simmer and Boil
•
A smaller flame will give the best simmer results. Small flames offer precise
cooking performance for delicate foods, keeping food warm, melting chocolate or
butter, and for cooking that need to cook over low heat for a long time.
•
The highest (larger) flame settings provide the maximum heat that is available on
your range. This setting should be used for heavy cooking loads such as water
boiling and pasta cooking.
Flame Size
•
When you select the flame size, watch the flame when you turn the knob.
•
Any flame larger than the bottom of the cookware is wasted.
•
The flame should be steady and blue in color. Foreign material in the gas line may cause
an orange flame during initial operation.
Power Failure
•
If the gas does not ignite within four seconds, turn off the valve and allow at least five
minutes for any gas to dissipate. Repeat the lighting procedure.
•
If the power fails, the surface burners can be lighted manually. Hold a lighted match near
a burner and turn knob counterclockwise to “HI”. After burner lights, turn knob to setting.
Cooktop
•
To prevent the cooktop from discoloring or staining, clean cooktop after each use, and
wipe up acidic or sugary spills as soon as the cooktop has cooled.
•
The sealed burners of your range are not secured to the cooktop and are designed to be
removed. Boil overs or spills will not seep underneath the cooktop. The burners should
be cleaned after each use.
20
!
WARNING
FOOD SAFETY
According to the United States Department of Agriculture: DO NOT hold foods at
temperatures between 40
o
F to 140
o
F more than 2 hours. Cooking raw foods below 275
o
F is
not recommended.
Cooktop Operation
Oven Vent
•
Do not block the ducts at the rear of the range when cooking in the oven. It is
important that the flow of hot air from the oven and fresh air into the oven burner
never be interrupted. Avoid touching the vent opening or nearby surfaces during
oven or broiler operation – they may become hot.
Never use this appliance as a space heater to heat or warm the room,
Doing so many result in carbon monoxide poisoning and overheating of
the oven. Never use this appliance as a storage space and storage
cabinet
areas
Never use this appliance doors or drawers such as stepping.
Leaning or setting on the doors or drawers, may result in hazards and
injuries
Burner Grates
1.
The grates must be properly positioned before cooking. Improper installation of the
grates may result in scratching of the cooktop and / or poor combustion.
2.
Do not operate the burners without a pan or utensil on the grates
21
Oven
Function
DO NOT cover any slots, holes or passages in the oven. DO NOT cover the oven racks
with materials such as aluminum foil. Doing so blocks air flow through the oven and affect
cooking performance. Aluminum foil lining may also trap heat, causing a fire hazard. Do
not use Aluminum Foil on any porcelain surface. Doing so will damage the porcelain
Oven Operation
B
ake
The BAKE mode is used to prepare a variety of food using heated air in the oven. Refer to
recipes from cook books and food websites or packaging directions for oven temperature
settings, preheat and baking times.
Rotate the Oven Temperature Control Knob to the recommended temperature setting. The
Oven Cycle Light shall turn on to indicate oven is in operation. In PREHEAT, the upper and
lower heating elements shall turn on and off, intermittently. The Oven Cycle Light shall turn
off when the temperature is reached.
Keep the oven door closed to minimize heat loss. Use the oven light switch to turn on the
oven light and see the inside of oven without opening door.
Convection Bake
Heat is transferred from the lower heating element located in the bottom of the oven cavity.
The convection fan in the rear of the oven then circulates it. This convection process provides
even heat distribution throughout the oven cavity. Multiple rack use is possible for large
baking jobs. Convection cooking is faster, can be accomplished at lower temperatures and
provides even temperatures than regular cooking.
To use convection, follow the steps similar to standard BAKE, then press the convection fan
switch to ON position.
Keep the oven door closed to minimize heat loss. Use the oven light switch to turn on the
oven light and see the inside of oven without opening door. For best result, use shallow
uncovered pans and cookie sheet without sides.
Broil
The intense heat from the upper heating element is used to cook thin slices of meat, poultry
and fish. The heating element coils turns red when the oven control knob is set to BROIL.
Place food in the recommended rack position after the oven has completed the PREHEAT
cycle. Refer to recipes or packaging for broiling instructions and cook times.
Rotate the Oven Temperature Control Knob to the BROIL position. The Oven Cycle Light
shall turn on to indicate oven is in operation. The upper heating elements is energized to
maintain 550℉.
Keep the oven door closed. Use the oven light to see inside of oven
22
BEFORE USING THE APPLIANCE – it is recommended that the oven be turned on to burn
off the manufacturing oils. Set the oven control knob to 450˚F (230˚C) and let the oven run for
20 to 30 minutes. Turn on the range hood to remove odors or smoke away from the kitchen.
Turn off appliances when done. Please note that the cooling fan shall continue to run until
such time that the oven has cooled down. This is normal oven operation.
DO NOT use aluminum foil on the porcelain surface area of the oven. DOING SO
WILL DAMAGE THE PORCELAIN.
23
Broiler Operation
Note: Door must be closed during broiling operation.
Broiling is a method of cooking tender cuts of meat directly under the broiler in the oven .
Broiling in the oven is accomplished with the oven door closed. It is normal and necessary
for some smoke to be present to give the food a broiled flavor.
Preheating
Preheating is suggested when searing rare steaks (Remove the broiler pan before preheating
with the broiler. Foods will stick on hot metal). To preheat, turn the “Oven” selector knob
to the “Broil” position. Wait for the burner to become hot, approximately 2 minutes.
Preheating is not necessary when broiling meat well-done.
To Broil
Broil one side until the food is browned; turn and cook on the second side. Season and serve.
Always pull the rack out to the “stop” position before turning or removing food.
Setting Broil
The “Oven” selector knob controls the Broil feature. When broiling, heat radiates downward
from the oven broiler for even coverage. The Broil feature temperature is 500˚F (260˚C).
The broil pan and insert used together allow dripping grease to drain and be kept away from
the high heat of the oven broiler. DO NOT use the broil pan without the insert. DO NOT
cover the broil pan insert with foil. The exposed grease could catch fire.
To set the oven to Broil:
1.
Place the broiler pan insert on the broiler pan. Then place the food on the broiler pan insert
2.
Arrange the interior oven rack and place the broiler pan on rack. Be sure to center the broiler
pan and position directly under the broil burner. If preheating the broil burner first, position
the broiler pan after the broil burner is preheated.
3.
Turn selector knob to Broil.
The oven indicator light will remain on until the selector knob is turned to the off position or the
temperature control cycles off.
24
When using the appliance or the first time, the oven and broiler
burners should be turned on the burn off the manufacture oils. Turn the oven
on the 450℉[230 ℃ for 20 to 30 minutes, then turn the oven control knob
to “Broil” for the same length of time. It is recommended
to turn on the ventilator above the range at this time.
Griddle Operation
Before Using the Griddle
1.
Clean the griddle thoroughly with warm, soapy water to remove dust or any protective
coating.
2.
Rinse with clean water and wipe off to dry with soft, clean, lint-free towel/cloth.
3.
A stainless steel cover that is sized to fit on top of the surface when the griddle is not
being used is provided. Please note – the cover must be removed before turning the
griddle on.
4.
Make sure the grease tray is under the front edge of the griddle. Position the tray under
the griddle overhang to catch grease or food residue.
Use of the Griddle
1.
Push and turn the control knob counter-clockwise to the preferred cooking temperature.
2.
Preheat the griddle for 10-12 minutes
3.
When the griddle is preheated to the desired temperature, the indicator light will turn on.
4.
Butter or cooking oil can be added for more flavor, then place the food to cook.
Note:Griddle only available on the 48" model.
CAUTION:
The surface of the griddle is hot after use. Please allow sufficient time for the griddle to
cool prior to cleaning.
Before Baking or Broiling the oven and broiler should be turned on to burn
off the manufacturing oils. Turn the oven on to 450
o
F (230
o
C) for 20 to 30
minutes; then turn the broiler to “Broil” for the same length of time. You may
wish to turn on the ventilator above your range at this time.
25
Care and Cleaning
Cooktop
•
To avoid electrical shock or burns, turn off all controls and ensure the cooktop is cool
before cleaning.
•
Before cleaning the cooktop, ensure that all burners are turned off and that all
components are cool enough to safely touch.
•
Do not use harsh or abrasive cleaning agents, waxes, polishes, or commercial cooktop
cleaners to clean the cooktop.
•
Use only a sponge, soft cloth, fibrous or plastic brush, and nylon pad for cleaning.
•
Always dry components completely before using the cooktop.
Control Panel, Door Handle, Control Housing
•
Clean the control panel, door handle and control housing with a solution of mild
detergent and warm water.
•
Do not use abrasive cleaners or scrubbers; they will permanently damage the finish.
•
Dry the components with a soft, lint-free cloth.
Oven Window
•
Clean all glass surfaces with a solution of mild detergent and hot water. Use a mild
glass cleaner to remove fingerprint or smears.
•
Dry completely with a soft, lint-free cloth.
Porcelain Surfaces
•
Clean oven interior and inner door liners with a solution of mild detergent and hot water.
Rinse and dry with a soft cloth. Do not use abrasives or commercial oven cleaners.
Stainless Steel Surfaces
•
Do not use any cleaning product containing chlorine bleach.
•
Do not use a steel-wool pad; it will scratch the surface.
•
Use a hot, damp cloth with a mild detergent. Use a clean, hot, damp cloth to remove
soap. Dry with a dry, clean cloth.
•
Do not use aluminum foil on the stainless steel surfaces. Doing so will cause
damages that affect the life of stainless steel.
26
Care and Cleaning
Metal Finishes
•
Wash with soap and water, glass cleaner, or mild liquid sprays.
Plastic Finishes
•
When control panel trim and end caps are cool, clean with soap and water, rinse and dry.
•
Use a glass cleaner and soft cloth.
Oven Racks
•
Clean oven racks with solution of detergent and hot water. To clean heavy soil, use a
scouring pad such as steel wool with plenty of water.
Oven Frame
•
Clean with hot water, soap-filled steel-wool pads or cleaners. Rinse well with clean
water and dry.
Oven Gasket
•
Do not clean the gasket. The fiberglass material of the oven door gasket cannot
withstand abrasion.
•
It is necessary for the gasket to remain intact.
Replacing the Oven Light
•
Turn off the power at the main power supply.
•
Remove the lens cover from the housing by pulling straight out.
•
To prevent electrical shock or personal injury, make sure the oven and light bulb are
cool and power to the oven has been turned off before replacing the light bulb. Make
sure the lens cover is in place when using the oven.
Outer Oven Door
•
Use soap and water to thoroughly clean the top, sides and front of the oven door. Rinse
well. You may also use a glass cleaner to clean the glass on the outside of the door.
•
Do not use oven cleaners, cleansing powders of harsh abrasives on the outside of the
door.
Inner Oven Door
•
Do not allow excess water to run into any holes or slots in the door. Any soap left on
the liner causes additional stains when the oven is heated.
•
Before you call for service, please review the potential problem / possible causes and
remedies shown in the table below.
•
Do not use aluminum foil on the porcelain area of the oven.Doing so will cause
damages that affect the life of the porcelain.
27
Troubleshooting
Before you call for service, please review the potential problem / possible causes and
remedies shown in the table below.
Nothing works
Oven is not connected to the electrical
power.
Power supply is not energized.
Have oven connected to a properly
sized electrical power supply by a
qualified electrician.
Have an electrician check the power
supply, including the house circuit
breaker, wiring and fuses
Top burners do not
light or do not burn
evenly
Plug on range is not completely inserted
in the electrical outlet.
Burner holes on the side of the burner
may be clogged.
Make sure the unit is properly
connected to the power supply
Remove the burner heads and clean
them. Check the electrode area for
burned-on food or grease.
Burner flames very
large and yellow.
Burner bezel ports are clogged.
Burner ports or burner caps are not
positioned properly.
Cooktop is being operated with the
wrong type of gas.
Regulator is not installed, is faulty, or is
set for the wrong type of gas.
Clean burner bezel ring ports with
straightened paper clip, needle, or wire.
Remove and carefully re-install burner
bezel and caps.
Ensure that the type of cooktop matches
the natural gas supply.
Check installation, replace regulator, or
set regulator for proper gas.
Sparking but no
flame ignition.
Gas shut-off valve is in the ‘OFF’
position.
Turn shut-off valve to the ‘ON’ position.
Igniters spark
continuously after
flame ignition.
Power supply polarity is reversed.
Igniters are wet or dirty.
Have polarity corrected.
Dry or clean igniters.
Burner flame goes
out at low setting.
Low gas supply pressure.
Air intake holes around knobs are
obstructed.
Contact gas company.
Remove obstruction.
Oven will not heat Oven settings are not corrected
Follow mode selection and clock
settings as specified in Oven Operation
section of the manual.
Foods over-cooked
or under-cooked
Incorrect cooking time or temperature.
Adjust time, temperature, or rack
position.
‘Cracking’ or
‘Popping’ sound.
This is the sound of metal heating and
cooling.
This is normal.
28
Manufacture’s Limited Warranty
This Product has been manufactured by Duro Corporation,918 Canada CT, City of
Industry, CA 91748.
Duro Corporation disclaims all express warranties except for the following:
This warranty applies to products purchased and located in the United States. Products purchased
or located outside these areas are excluded.
The warranty does not apply to damage resulting from abuse, accident, natural disaster, loss of
electrical power to the product for any reason, alteration, outdoor use, improper installation,
improper operation, or repair or service of the product by anyone other than an authorized Duro
Corporation service agency or representative.
Warranties and Duration
Full Warranty for Parts & Labor: 2 Years
Implied warranties terminate upon expiration of the limited warranty. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to your
implied warranty.
Duro will pay for:
All repair labor and the cost of replacement parts found to be defective due to materials and
workmanship. Service must be provided by a DURO Authorized Service Agency during normal
working hours. For a Service Agency nearest you, please call 1-888-909-8818.
Duro will not pay for:
1.
Service by an unauthorized agency. Damage or repairs due to service by an unauthorized
agency or use of unauthorized parts.
2.
Service visits to:
a. Teach you how to use the appliance.
b. Correct the installation. You are responsible for providing electrical wiring and
other connecting facilities.
c. Reset circuit breakers or replace home fuses.
3.
The warranty does not apply to damage caused from accident, alteration, misuse, abuse,
improper installation or installation not in accordance with local electrical codes or plumbing
codes, or improper storage of the appliance.
4.
The warranty does not apply to repairs other than normal home use.
5.
Travel or trip fees and associated charges incurred when the product is installed in a location
with limited or restricted access, (i.e., airplane flights, ferry charges, isolated geographic regions).
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6.
Service to instruct you on how to use your range to correct house wiring, replace or repair house
fuses. Service to correct the installation of your range.
7.
Repairs when your range is used for other than normal, single-family household use or when it is
used in a manner that is contrary to published user or operator instructions and/or installation
instructions.
8.
Cosmetic damage, including chips, dents, scratches or other damage to the finish of your range,
unless such damage results from defects in materials or workmanship and is reported to Duro
Corporation within 30 days from the date of purchase.
9.
Costs associated with the removal from your home of your range for repairs. This range is designed
to be repaired in the home and only in-home service is covered by this warranty.
10.
Damage resulting from misuse, alteration, accident, abuse, fire, flood, acts of God, improper
installation, installation not in accordance with electrical, or use of consumables or cleaning products
not approved by Duro Corporation.
11.
Service to repair or replace consumable parts. Consumable parts are not included in the warranty
coverage.
12.
The removal and reinstallation of your range if it is installed in an inaccessible location or is not
installed in accordance with published installation instructions.
13.
This warranty is void if the factory applied serial number has been altered or removed from your
range.
14.
Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
15.
Expenses for travel and transportation for product service if your range is located in a remote area
where service by an authorized Duro Corporation servicer is not available.
The warranty applies to appliances purchased and used by consumers for personal, family, or household
purposes only. It does not cover appliances used in commercial applications.
Should the appliance be sold by the original purchaser during the warranty period, the warranty extends
to the new owner until the expiration date of the original purchaser’s warranty period.
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Warranty and Product Registration
Duro is not responsible for incidental or consequential damages. Under no circumstances will
Duro’s liability exceed the cost that you paid for the product. Some provinces/states do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from
state to state.
Whenever you call our Customer Service at NXR (1-888-909-8818) for technical information and
parts sales in The United States or to request service for your appliance, please have your complete
model number and serial number ready. The model and serial number can be found on the product
data plate. Please enter the information requested in the spaces provided below:
Model No.
Serial No.
Date Purchased
Date Installed
Purchased From
Address
Phone
NOTE: You must provide proof of purchase or installation date for in-warranty service.
