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32
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Frozen food items are
soft or melting
Remove items and place in another
freezer or cooler and callCustomer Care
immediately.
Different sizes of ice
cubes
Cabinet may not be level Adjust level of the cabinet.
Automatic ice maker
does notwork
Ice maker has not been turned
on.
Switch on ice maker, see 'Automatic ice
maker' section.
Water supply turned off or not
connected.
Connect the water supply.
Freezer compartment
notworking.
Contact Customer Care Center.
Water pressure too low. Check water pressure.
Water line is blocked/restricted. Check water line for kinks/squashing.
Filter is clogged. Water filter may need replacing.
Ice cubes sticking in ice bin. Remove ice storage bin, loosen cubes and
remove clumped ice. Replace ice storage
bin.
The food mode is set to
SOFTFREEZE.
Change the food mode from
SOFT FREEZE.
Ice cubes taste
tainted
Unsealed packages may be
transmitting odor/taste.
Discard ice cubes and clean ice storage
bin. See 'Interior cleaning' section.
Wrap or cover strong smelling foods.
Poor taste from incoming water. Replace filter cartridge. Product parts and
accessories can be purchased through our
Customer Care Center.
Slow ice cube freezing Door may have been leftajar. Close door.
Freezer compartment settoo
warm.
Turn temperature to a colder setting. See
'Adjusting the temperature' section.
Long freezer door openings. Gently tap ice to unstick or, if large clumps
occur, empty ice bin and make new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length of
time.
Ice will stick together overtime.
Ice is discolored Water filter has not been flushed. Refer to your installation guide supplied
with your appliance fordetails on how to
flush your water filter.
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