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AXISQ6045-EMkIIPTZDomeNetworkCamera
SystemOptions
Support
SupportOverview
TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,
shouldyourequiretechnicalassistance.
SeealsoTroubleshootingonpage57.
SystemOverview
TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat
canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items.ManyofthecaptionsarelinkstotheproperSetuppage.
Logs&Reports
TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.
SystemLog-Providesinformationaboutsystemevents.
AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe
product(seebelow).
ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded
intheServerReport.
ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.
ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.
CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.
TheloglevelsfortheSystemLogandtheAccessLogaresetunderSystemOptions>Support>Logs&Reports>Conguration.
TheAccessLogcanbeconguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).
Advanced
Scripting
Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.
NO NO
NO
TICE TICE
TICE
ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.
Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistanceforproblemswithcustomizedscripts.
ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits
factorydefaultsettings,seepage56.
Formoreinformation,seewww.axis.com/developer
FileUpload
Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go
toSystemOptions>Advanced>FileUpload.
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