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English 25
Troubleshooting
Troubleshooting
In case of malfunction, before calling for service, review this section for a possible resolution.
Gas safety
Problem Possible cause Action
You smell gas. Burner knob is on; burner not lit. Turn burner knob off.
Gas leak. • Evactuate building.
• Immediately call gas supplier from
neighbor's phone; follow gas supplier's
directions.
• If you cannot reach gas supplier, call re
department
Surface burner
Problem Possible causes Action
Some burners not
lighting.
Rangetop unplugged Ensure cord is plugged into a live, grounded
outlet.
Blown fuse; tripped circuit breaker Replace fuse or reset the circuit breaker.
Gas supply improperly connected
or turned on.
See rangetop Installation Instructions.
Burners not lighting. Control knob improperly set. Push in control knob; turn to ame symbol (Lite)
position.
• Burner caps not in place
• Burner base misaligned
• Clean the electrodes.
• Put cap on burner head.
• Align burner base.
A burner clicks during
operation.
Control knob in ame(Lite)
position.
After burner ignites, turn knob to desired
setting; if burner still clicks, contact service
technician.
Burners not burning
evenly.
Burners improperly assembled. Review Pgs. 21
~
22.
Burners are dirty. • Clean the burner components.
• Review Pgs. 20
~
24.
Oversized/yellow
ames.
Wrong burner orice installed. Check burner orice size; if you have wrong
orice (LP gas instead of natural gas), call
service technician.
Burner sparks
temporarily after
burner ignites.
Burner has not been used for a
time or ambient temperature is
very cold
This is not a malfunction; set knob to HI for 1
minute, then adjust ame to desired cooking
level
Igniter sparks
erratically during
cooking.
Flame is being distorted by draft,
ventilation-hood fan, or other
means.
Eliminate drafts or other interference, or lower
hood's fan speed to end the sparking.
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