Axis Q1715 Network Block Camera User Manual

AXISQ1715BlockCamera

UserManual

AXISQ1715BlockCamera

TableofContents

Installation................................................3

Getstarted................................................4

Findthedeviceonthenetwork....................................4

Accessthedevice...............................................4

Webpageoverview..............................................6

Additionalsettings..........................................8

Adjusttheimage................................................8

Adjustthecameraview(PTZ)......................................13

Viewandrecordvideo............................................13

Setuprulesandalerts...........................................14

Audio.........................................................20

Cleaningrecommendations...................................21

Learnmore................................................22

Capturemodes.................................................22

Privacymasks..................................................22

Overlays.......................................................22

Pan,tilt,andzoom(PTZ)..........................................22

Streamingandstorage...........................................23

Applications....................................................25

Security.......................................................

Troubleshooting............................................27

Resettofactorydefaultsettings...................................27

Firmwareoptions...............................................27

Checkthecurrentrmware.......................................

Upgradethermware............................................27

Technicalissues,cluesandsolutions................................

Performanceconsiderations.......................................

Contactsupport.................................................30

Specications..............................................31

Productoverview................................................

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

AXISQ1715BlockCamera

Installation

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10172268

Installationvideofortheproduct.

AXISQ1715BlockCamera

Getstarted

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both

applicationsarefreeandcanbedownloadedfromaxis.com/support.

FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.

Browsersupport

Youcanusethedevicewiththefollowingbrowsers:

Chrome

Firefox

Edge

Safari

Windows

recommended

macOS

recommendedrecommended

Linux

recommendedrecommended

Otheroperatingsystems*

*SupportediniOSandiPadOS

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.

Accessthedevice

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta

newpasswordfortherootaccountonpage4.

3.Theliveviewpageopensinyourbrowser.

Verifythatnoonehastamperedwiththermware

TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:

1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage27.

Afterthereset,securebootguaranteesthestateofthedevice.

2.Congureandinstallthedevice.

Setanewpasswordfortherootaccount

Important

Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.See

Resettofactorydefaultsettingsonpage27

AXISQ1715BlockCamera

Getstarted

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10098905

Supporttip:Passwordsecurityconrmationcheck

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage5.

2.Retypethepasswordtoconrmthespelling.

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set

upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey

maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

AXISQ1715BlockCamera

Getstarted

Webpageoverview

Liveviewcontrolbar

Liveview

Productname

Userinformation,colorthemes,andhelp

Videocontrolbar

Settingstoggle

AXISQ1715BlockCamera

Getstarted

Settingstabs

AXISQ1715BlockCamera

Additionalsettings

Adjusttheimage

Thissectionincludesinstructionsabouthowtocongureyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatures

function,gotoLearnmoreonpage22.

Levelthecamera

Toadjusttheviewinrelationtoareferenceareaoranobject,usethelevelingguideincombinationwithamechanicaladjustment

ofthecamera.

1.GotoSettings>System>Orientationandclick

2.Adjustthecameramechanicallyuntilthepositionofthereferenceareaortheobjectisalignedwiththelevelingguide.

Adjustthefocus

Thisproducthasthreefocusmodes:

•Auto:Thecameraautomaticallyadjustsfocusbasedontheentireimage.

•Area:Thecameraautomaticallyadjustsfocusbasedonaselectedareaoftheimage.

•Manual:Thefocusissetmanuallyataxeddistance.

Toturnoffautofocusandadjustthefocusmanually:

1.Intheliveviewwindow,iftheZoomsliderisvisible,clickZoomandselectFocus.

2.ClickMandusetheslidertosetthefocus.

Selectsceneprole

Asceneproleisasetofpredenedimageappearancesettingsincludingcolorlevel,brightness,sharpness,contrastandlocal

contrast.Sceneprolesarepreconguredintheproductforquicksetuptoaspecicscenario,forexampleForensicwhichis

optimizedforsurveillanceconditions.Foradescriptionofeachavailablesetting,gotothehelpmenuandclickHelp.

Youcanselectasceneproleduringtheinitialsetupofthecamera.Youcanalsoselectorchangesceneprolelater.

1.GotoSettings>System>Orientation.

2.GotoSceneproleandselectaprole.

3.ClickDone.

Reduceimageprocessingtimewithlowlatencymode

Youcanoptimizetheimageprocessingtimeofyourlivestreambyturningonlowlatencymode.Thelatencyinyourlivestreamis

reducedtoaminimum.

1.GotoSettings>System.

2.GotoPlaincong>Imagesource.

3.GotoLowlatencymodeandselectOn.

4.ClickSave.

AXISQ1715BlockCamera

Additionalsettings

Selectexposuremode

Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor

specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:

•Formostusecases,selectAutomaticexposure.

•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.

Selectthesamefrequencyasthepowerlinefrequency.

•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand

sunduringdaytime,selectFlicker-reduced.

Selectthesamefrequencyasthepowerlinefrequency.

•Tolockthecurrentexposuresettings,selectHoldcurrent.

Reducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Adjustthetrade-offbetweennoiseandmotionblur.GotoSettings>Image>ExposureandmovetheBlur-noise

trade-offslidertowardLownoise.

•Settheexposuremodetoautomatic.

Note

Ahighmaxshuttervaluecanresultinmotionblur.

•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.

Note

Whenyoureducethemaxgain,theimagecanbecomedarker.

•Setthemaxgaintoalowervalue.

•Opentheaperture.

Handlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest

areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange

(WDR)makesbothdarkandbrightareasoftheimagevisible.

ImagewithoutWDR.

AXISQ1715BlockCamera

Additionalsettings

ImagewithWDR.

Note

•WDRcancauseartifactsintheimage.

•WDRmaynotbeavailableforallcapturemodes.

1.GotoSettings>Image>Widedynamicrange.

2.TurnonWDR.

3.UsetheLocalcontrastslidertoadjusttheamountofWDR.

4.UsetheTonemappingslidertoadjusttheamountofWDR.

5.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.

StabilizeashakyimagewithElectronicImageStabilization(EIS)

ElectronicImageStabilization(EIS)canbeusedinenvironmentswheretheproductismountedinanexposedlocationandsubjectto

vibrations,forexample,windorpassingtrafc.TurnonEIStogetasmootherandsteadierimagewithoutblur.

EISalsoreducesthelesizeofthecompressedimageandlowersthebitrateofthevideostream.

Note

WhenEISisturnedontheimageiscroppedslightly,loweringthemaximumresolution.

1.GotoSettings>Image>Imagecorrection.

2.TurnonEIS.

Monitorlongandnarrowareas

Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.

AXISQ1715BlockCamera

Additionalsettings

1.Dependingonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.

2.Ifthedevicedoesn’thaveautomaticrotationoftheview,logintothewebpageandgotoSettings>System>Orientation.

3.Click

4.Rotatetheview90°or270°.

Findoutmoreataxis.com/axis-corridor-format.

Verifythepixelresolution

Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizethefaceofaperson,youcanusethe

pixelcounter.

1.GotoSettings>System>Orientation.

2.Click

3.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhere

youexpectfacestoappear.

Youcanseethenumberofpixelsforeachoftherectangle’ssides(XandY),anddecideifthevaluesareenoughfor

yourneeds.

AXISQ1715BlockCamera

Additionalsettings

Hidepartsoftheimagewithprivacymasks

Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10106902

Howtocreateaprivacymask

1.GotoSettings>Privacymask.

2.ClickNew.

3.Adjustthesize,color,andnameoftheprivacymaskaccordingtoyourneeds.

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10106902

Howtochangetheappearanceofthemask

Showanimageoverlay

Youcanaddanimageasanoverlayinthevideostream.

1.GotoSettings>Overlay.

2.ClickImagelist.

3.UploadanimageandclickDone.

4.ClickCreateoverlay.

5.SelectImageandclickCreate.

6.Selecttheimagefromthedrop-downlist.

7.Topositiontheimageoverlay,chooseCustomoroneofthepresets.

8.ClickCreate.

AXISQ1715BlockCamera

Additionalsettings

Adjustthecameraview(PTZ)

Tolearnmoreaboutdifferentpan,tilt,andzoomsettings,seePan,tilt,andzoom(PTZ)onpage22.

Limitthezoommovements

Iftherearepartsofthescenethatyoudon’twantthecameratobeabletozoominon,youcanlimitthemaximumzoomlevel.For

example,youwanttoprotecttheprivacyofresidentsinanapartmentbuilding,whichislocatedclosetoaparkinglotthatyou

intendtomonitor.Tolimitthemaximumzoomlevel,gotoSettings>PTZ>Limits.

Createaguardtourwithpresetpositions

Aguardtourdisplaysthevideostreamfromdifferentpresetpositionseitherinapredeterminedorrandomorder,andforcongurable

periodsoftime.

1.GotoSettings>PTZ>Guardtours.

2.Click+.

3.Toedittheguardtour’sproperties,click.

4.Typeanamefortheguardtourandspecifythepauselengthinminutesbetweeneachtour.

5.Ifyouwanttheguardtourtogotothepresetpositionsinarandomorder,turnonShufe.

6.ClickDone.

7.ClickAddtoaddthepresetpositionsthatyouwantinyourguardtour.

8.ClickDonetoexittheguardtoursettings.

9.Toscheduletheguardtour,gotoSystem>Events.

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10111157

Viewandrecordvideo

Thissectionincludesinstructionsabouthowtocongureyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto

Streamingandstorageonpage23.

Reducebandwidthandstorage

Important

Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.

1.GotoliveviewandselectH.264.

2.GotoSettings>Stream.

AXISQ1715BlockCamera

Additionalsettings

3.Dooneormoreofthefollowing:

Note

ThezipstreamsettingsareusedforbothH.264andH.265.

-TurnondynamicGOPandsetahighGOPlengthvalue.

-Increasethecompression.

-TurnondynamicFPS.

Note

WebbrowsersdonotsupportH.265decoding.UseavideomanagementsystemorapplicationsupportingH.265decoding.

Setupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.

1.GotoSettings>System>Storage.

2.ClickSetupunderNetworkstorage.

3.EntertheIPaddressofthehostserver.

4.Enterthenameofthesharedlocationonthehostserver.

5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.

6.ClickConnect.

Recordandwatchvideo

Torecordvideoyoumustrstsetupnetworkstorage,seeSetupnetworkstorageonpage14,orhaveanSDcardinstalled.

Recordvideo

1.Gototheliveview.

2.Tostartarecording,clickRecord.Clickagaintostoptherecording.

Watchvideo

1.ClickStorage>Gotorecordings.

2.Selectyourrecordinginthelistanditwillplayautomatically.

Setuprulesandalerts

Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.

Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects

motion,orshowanoverlaytextwhilethedeviceisrecording.

Formoreinformation,visitGetstartedwithrulesforevents.

Triggeranaction

1.GotoSettings>System>Eventstosetuparule.Theruledeneswhenthedevicewillperformcertainactions.Rules

canbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.

2.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe

conditionsmustbemettotriggertheaction.

AXISQ1715BlockCamera

Additionalsettings

3.SelectwhichActionthedeviceshouldperformwhentheconditionsaremet.

Note

Ifyoumakechangestoanactiverule,youhavetorestarttheruleforthechangestotakeeffect.

Recordvideowhenthecameradetectsmotion

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto

stoponeminuteafter.

MakesurethatAXISObjectAnalyticsisrunning:

1.GotoSettings>Apps>AXISObjectAnalytics.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.Ifyouneedhelp,seethe

usermanualforAXISObjectAnalytics.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underApplication,selectObjectAnalytics.

4.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.

5.Selectanexistingstreamproleorcreateanewone.

6.Settheprebuffertimeto5seconds.

7.Setthepostbuffertimeto60seconds.

8.Inthelistofstorageoptions,selectSDcard.

9.ClickSave.

Showatextoverlayinthevideostreamwhenthedevicedetectsmotion

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsmotion.

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10103832

Howtoshowtextoverlaywhenthecameradetectsmotion

MakesurethatAXISVideoMotionDetectionisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

AXISQ1715BlockCamera

Additionalsettings

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

4.GotoSettings>Overlay.

5.Enter#Dinthetexteld.

6.Choosetextsizeandappearance.

Createarule:

7.GotoSystem>Events>Rulesandaddarule.

8.Typeanamefortherule.

9.Inthelistofconditions,selectAXISVideoMotionDetection.

10.Inthelistofactions,selectUseoverlaytext.

11.SelectCamera1.

12.Type“Motiondetected”.

13.Settheduration.

14.ClickSave.

Recordvideowhenthecameradetectsloudnoises

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsloudnoiseandto

stoponeminuteafter.

Note

Thefollowinginstructionsrequirethatamicrophoneisconnectedtoaudio-in.

Turnonaudio:

1.Setupthestreamproletoincludeaudio,seeAddaudiotoyourrecordingonpage20.

Turnonaudiodetection:

1.GotoSettings>System>Detectors>Audiodetection.

2.Adjustthealarmlevelaccordingtoyourneeds.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underAudio,selectAudioDetection.

4.Inthelistofactions,underRecordings,selectRecordvideo.

5.Selectthestreamprolewhereaudiohasbeenturnedon.

6.Settheprebuffertimeto5seconds.

7.Setthepostbuffertimeto60seconds.

8.Inthelistofstorageoptions,selectSDcard.

AXISQ1715BlockCamera

Additionalsettings

9.ClickSave.

Zoominonaspecicareaautomaticallywithgatekeeper

Thisexampleexplainshowtousethegatekeeperfunctionalitytomakethecamerazoominautomaticallyonthelicenseplateofa

carthatpassesthroughagate.Whenthecarhaspassed,thecamerazoomsouttothehomeposition.

Createthepresetpositions:

1.GotoSettings>PTZ>Presetpositions.

2.Createthehomepositionthatincludestheentranceofthegate.

3.Createthezoomed-inpresetpositionsothatitcoverstheareaintheimagewhereyouassumethatthelicenseplate

willappear.

Createamotiondetectionprole:

1.GotoSettings>AppsandopenAXISVideoMotionDetection.

2.Createaprolethatcoverstheentranceofthegateandthensavetheprole.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Nametherule“Gatekeeper”.

3.Inthelistofconditions,underApplication,selectthemotiondetectionprole.

4.Inthelistofactions,underPresetpositions,selectGotopresetposition.

5.SelectaVideochannel.

6.SelectthePresetposition.

7.Tomakethecamerawaitawhilebeforeitreturnstothehomeposition,selectHometimeout,andsetatime.

8.ClickSave.

Recordvideowhenthecameradetectsimpact

Shockdetectionallowsthecameratodetecttamperingcausedbyvibrationsorshock.Vibrationsduetotheenvironmentortoan

objectcantriggeranactiondependingontheshocksensitivityrange,whichcanbesetfrom0to100.Inthisscenario,someoneis

throwingrocksatthecameraafterhoursandyouwouldliketogetavideoclipoftheevent.

Turnonshockdetection:

1.GotoSettings>System>Detectors.

2.Turnonshockdetection,andsetavaluefortheshocksensitivity.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underDevicestatus,selectShockdetected.

4.Click+toaddasecondcondition.

5.Inthelistofconditions,underScheduledandrecurring,selectScheduledevent.

6.Inthelistofschedules,selectAfterhours.

AXISQ1715BlockCamera

Additionalsettings

7.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.

8.SelectaCamera.

9.Settheprebuffertimeto5seconds.

10.Setthepostbuffertimeto60seconds.

11.Selectwheretosavetherecordings.

12.ClickSave.

Setuptheintrusionalarm

Beforeyoustart

•Connecttheintrusionalarmswitchtopin1(ground)andpin3(digitalI/O)ofthecamera’sI/Oconnector.

Conguretheinputport

1.GotoSettings>System>I/Oports.

2.ForPort1:

2.1SelectInputinthedrop-downmenu.

2.2SelectClosedcircuit(NC)inthedrop-downmenu

Createarule

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,underI/O,selectDigitalinput.

4.Inthelistofports,selectInput1.

5.Inthelistofactions,underNotications,selectSendnoticationtoemail.

6.SelectarecipientfromthelistorgotoRecipientstocreateanewrecipient.

Tocreateanewrecipient,click

.Tocopyanexistingrecipient,click.

7.Typeasubjectandamessagefortheemail.

8.ClickSave.

Detecttamperingwithinputsignal

Thisexampleexplainshowtotriggeranalarmwhentheinputsignalhasbeencutorshort-circuited.Formoreinformationaboutthe

I/Oconnector,seepage33.

AXISQ1715BlockCamera

Additionalsettings

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10110432

Howtosendanemailnoticationwhensomeonetamperswiththeinputsignal

1.GotoSettings>System>I/OPortsandturnonSupervisedI/Oforoneoftheports.

Createarule:

1.GotoSettings>System>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofconditions,selectDigitalinputandthenselectaport.

4.Inthelistofactions,selectSendnoticationtoemailandthenselectarecipientfromthelist.GotoRecipients

tocreateanewrecipient.

Tocreateanewrecipient,click

.Tocopyanexistingrecipient,click.

5.Typeasubjectandamessagefortheemail.

6.ClickSave.

Sendanemailautomaticallyifsomeonespraypaintsthelens

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10106687

Howtosendanemailnoticationifsomeonespraypaintthelens

1.GotoSettings>System>Detectors.

2.TurnonTriggerondarkimages.Thiswilltriggeranalarmifthelensissprayed,covered,orrenderedseverelyoutoffocus.

3.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.

Createarule:

1.GotoSettings>System>Events>Rulesandaddarule.

2.Typeanamefortherule.

AXISQ1715BlockCamera

Additionalsettings

3.Inthelistofconditions,selectTampering.

4.Inthelistofactions,selectSendnoticationtoemail.

5.SelectarecipientfromthelistorgotoRecipientstocreateanewrecipient.

Tocreateanewrecipient,click

.Tocopyanexistingrecipient,click.

6.Typeasubjectandamessagefortheemail.

7.ClickSave.

Audio

Addaudiotoyourrecording

Turnonaudio:

1.GotoSettings>AudioandturnonAllowaudio.

2.GotoInput>Typeandselectyouraudiosource.

Editthestreamprolewhichisusedfortherecording:

3.GotoSettings>StreamandclickStreamproles.

4.SelectthestreamproleandclickAudio.

5.SelectthecheckboxandselectInclude.

6.ClickSave.

7.ClickClose.

Connecttoanetworkspeaker

NetworkspeakerpairingallowsyoutouseacompatibleAxisnetworkspeakerasifitisconnecteddirectlytothecamera.Once

paired,thespeakeractsasanaudiooutdevicewhereyoucanplayaudioclipsandtransmitsoundthroughthecamera.

Important

Forthisfeaturetoworkwithavideomanagementsoftware(VMS),youmustrstpairthecamerawiththenetworkspeaker,

thenaddthecameratoyourVMS.

Paircamerawithnetworkspeaker

1.GotoSettings>System>Accessories>Networkspeakerpairing.

2.Typethenetworkspeaker’sIPaddress,usernameandpassword.

3.ClickConnect.AconrmationmessageappearsandUsespeakerpairingisturnedon.

4.GotoSettings>Audio.

5.TurnonAllowaudio.

6.MakesurethataudiomodeissettoHalfduplexorSimplex-NetworkCameraspeakeronly.Otherwise,thecamerawill

notcommunicatewiththenetworkspeaker.

AXISQ1715BlockCamera

Cleaningrecommendations

NO NO

TICE TICE

TICE

Neveruseharshdetergent,forexamplegasoline,benzene,oracetone.

1.Useacanofcompressedairtoremoveanydustorloosedirtfromthedevice.

2.Ifnecessary,cleanthelenswithasoftclothdampenedwithlukewarmwater.

Note

Avoidcleaningindirectsunlightoratelevatedtemperatures,asthismaycausestainswhenthewaterdropletsdry.

AXISQ1715BlockCamera

Learnmore

Capturemodes

CapturemodedenesthemaximumframerateavailableintheAxisproduct.Dependingonwhichcapturemodeyouselect,you

maynotbeabletouseWDR.

Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For

specicationsaboutavailablecapturemodes,seetheproduct’sdatasheetataxis.com.

Privacymasks

Aprivacymaskisauser-denedareathatcoversapartofthemonitoredarea.Inthevideostream,privacymasksappeareitheras

blocksofsolidcolororwithamosaicpattern.

You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.

YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.

Important

Ifyouusemultipleprivacymasksitmayaffecttheproduct’sperformance.

Note

IfyouviewthevideostreamoverHDMIandrestarttheproduct,theprivacymaskswilldisappear.Toshowtheprivacy

masksagain,restartthevideostream.

Overlays

Note

ImageandtextoverlaywillnotbedisplayedonvideostreamoverHDMI.

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,

orduringproductinstallationandconguration.Youcanaddeithertextoranimage.

Pan,tilt,andzoom(PTZ)

Presetpositions

Apresetpositionisasavedviewthatcanbeusedtoquicklymovethecameraviewtoaspecicposition.

Apresetpositioncanconsistofthefollowingvalues:

•Zoomposition

•Focusposition(manualorautomatic)

•Irisposition(manualorautomatic)

Thepresetpositionscanbereachedatanytime:

•fromthedrop-downlistintheliveviewwindow

•asactionsintheeventsystem

•astriggersintheeventsystem

•whensettingupaguardtour

AXISQ1715BlockCamera

Learnmore

Guardtours

Aguardtourdisplaysthevideostreamfromdifferentpresetpositionseitherinapredeterminedorrandomorder,andforcongurable

periodsoftime.Oncestarted,aguardtourcontinuestorununtilstopped,evenwhentherearenoclients(webbrowsers)viewingthe

images.

Streamingandstorage

Videocompressionformats

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The

availableoptionsare:

MotionJPEG

MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen

displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion

videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.

H.264orMPEG-4Part10/AVC

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Toinstalladditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion

JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace

arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

H.265orMPEG-HPart2/HEVC

Note

H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Toinstalladditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

HowdoImage,Stream,andStreamprolesettingsrelatetoeachother?

TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifyouchangesomethinginthistab,it

immediatelyaffectsallvideostreamsandrecordings.

TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifyourequestavideostreamfromtheproductanddon’t

specifyforexampleresolution,orframerate.WhenyouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but

itwilltakeeffectwhenyoustartanewstream.

TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifyourequestastreamwithaspecicstreamprole,the

streamcontainsthesettingsofthatprole.Ifyourequestastreamwithoutspecifyingastreamprole,orrequestastreamprole

thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.

Bitratecontrol

Withbitratecontrol,youcanmanagethebandwidthconsumptionofyourvideostream.

Variablebitrate(VBR)

Withvariablebitrate,thebandwidthconsumptionvariesbasedonthelevelofactivityinthescene.Themoreactivityinthescene,

themorebandwidthyouneed.Youareguaranteedconstantimagequalitybutitrequiresstoragemargins.

AXISQ1715BlockCamera

Learnmore

Maximumbitrate(MBR)

Withmaximumbitrate,youcansetatargetbitratetohandlebitratelimitationsinyoursystem.Youmayseeadeclineinimage

qualityorframeratewhentheinstantaneousbitrateiskeptbelowthespeciedtargetbitrate.Youcanchoosetoeitherprioritize

imagequalityorframerate.Werecommendthatyoucongurethetargetbitratetoahighervaluethantheexpectedbitrate.This

givesyouamarginforadditionalcomplexitythatneedstobecaptured.

Targetbitrate

Averagebitrate(ABR)

Withaveragebitrate,thebitrateisautomaticallyadjustedoveralongertimescale.Thisissoyoucanmeetthespeciedtargetand

providethebestvideoqualitybasedonyouravailablestorage.Bitrateishigherinsceneswithalotofactivity,comparedtostatic

scenes.Youaremorelikelytogetbetterimagequalitywhenneededwhenusingtheaveragebitrateoption.Youcandenethetotal

storagerequiredtostorethevideostreamforaspeciedamountoftime(retentiontime)whenimagequalityisadjustedtomeetthe

speciedtargetbitrate.Specifytheaveragebitratesettingsinoneofthefollowingways:

•Tocalculatetheestimatedstorageneed,setthetargetbitrateandtheretentiontime.

•Tocalculatetheaveragebitrate,basedonavailablestorageandrequiredretentiontime,usethetargetbitratecalculator.

AXISQ1715BlockCamera

Learnmore

kbit/s

Targetbitrate

Actualaveragebitrate

Youcanalsoturnonmaximumbitrateandspecifyatargetbitratewithintheaveragebitrateoption.

kbit/s

Targetbitrate

Actualaveragebitrate

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications

forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications.

TondtheusermanualsforAxisapplications,gotoaxis.com.

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10001688

Howtodownloadandinstallanapplication

AXISQ1715BlockCamera

Learnmore

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10001688

Howtoactivateanapplicationlicencecodeonadevice

AXISObjectAnalytics

AXISObjectAnalyticsisananalyticapplicationthatcomespreinstalledonthecamera.Itdetectsobjectsthatmoveinthesceneand

classiesthemas,forexample,humansorvehicles.Youcansetuptheapplicationtosendalarmsfordifferenttypesofobjects.To

ndoutmoreabouthowtheapplicationworks,seetheusermanual.

Security

TPMmodule

TheTPM(TrustedPlatformModule)isacomponentthatprovidescryptographicfeaturestoprotectinformationfromunauthorized

access.Itisalwaysactivatedandtherearenosettingsyoucanchange.

TolearnmoreaboutTPM,gotoaxis.com/press-center/media-resources/white-papers.

AXISQ1715BlockCamera

Troubleshooting

Resettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to

thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage31.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset

tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.

5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.

Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand

clickDefault.

Firmwareoptions

Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe

activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith

periodicreleasesfocusedmainlyonbugxesandsecurityupdates.

Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem

offerings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidatedagainstthelatest

activetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctionalchangesoraffecting

anyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy,gotoaxis.com/support/rmware.

Checkthecurrentrmware

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga

problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular

problem.

Tocheckthecurrentrmware:

1.Gototheproduct’swebpage.

2.Clickthehelpmenu

3.ClickAbout.

Upgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein

thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

AXISQ1715BlockCamera

Troubleshooting

Important

Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.

Note

Whenyouupgradetheproductwiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthe

rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware.

AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager.

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/63041#t10095327

Howtoupgradethermware

1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware.

2.Logintotheproductasanadministrator.

3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the

productrestartsautomatically.

Technicalissues,cluesandsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele

correspondstoyourdeviceandtryagain.

ProblemssettingtheIPaddress

Thedeviceislocatedona

differentsubnet

IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe

devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork

administratortoobtainanIPaddress.

AXISQ1715BlockCamera

Troubleshooting

TheIPaddressisbeingused

byanotherdevice

DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,

typepingandtheIPaddressofthedevice):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...

thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.

ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable

forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.

PossibleIPaddressconict

withanotherdeviceonthe

samesubnet

ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.

ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay

beproblemsaccessingthedevice.

Thedevicecannotbeaccessedfromabrowser

Cannotlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting

tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.

SeeResettofactorydefaultsettingsonpage27.

TheIPaddresshasbeen

changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen

changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify

thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.

Thedeviceisaccessiblelocallybutnotexternally

Toaccessthedeviceexternally,werecommendusingoneofthefollowingapplicationsforWindows

•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.

•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.

Forinstructionsanddownload,gotoaxis.com/vms.

Problemswithstreaming

MulticastH.264only

accessiblebylocalclients

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe

deviceneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

NomulticastH.264

displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice

arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

PoorrenderingofH.264

images

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe

downloadedfromthemanufacturer’swebsite.

Colorsaturationisdifferent

inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore

information.

Lowerframeratethan

expected

•SeePerformanceconsiderationsonpage30.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

Can'tselectH.265encoding

inliveview

WebbrowsersdonotsupportH.265decoding.Useavideomanagementsystemorapplication

supportingH.265decoding.

AXISQ1715BlockCamera

Troubleshooting

Performanceconsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors

affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe

CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe

bandwidth.

•RotatingtheimageintheGUIwillincreasetheproduct'sCPUload.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand

bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat

streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand

thegeneralperformance.

Contactsupport

Contactsupportataxis.com/support.

AXISQ1715BlockCamera

Speciﬁcations

Productoverview

Kensingtonlock

microSDcardslot

HDMIconnector

Controlbutton

SDIconnector

RS-485/422connector

PoEclassswitch

Audioin(analogue/digital)

Networkconnector(PoE)

Powerconnector(DC)

I/Oconnector

I2Cconnector(camerahousingcommunicationconnector)

StatusLED

LEDindicators

StatusLED

Indication

Unlit

Connectionandnormaloperation.

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

AXISQ1715BlockCamera

Speciﬁcations

SDcardslot

NO NO

TICE TICE

TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard

fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards.

ForSDcardrecommendations,seeaxis.com.

microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare

trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage27.

PoEclassswitch

UsetheswitchtoselectthePoEclassyouwantthedevicetouse.SelectPoEclass3ifyou’remountingthecamerainanoutdoor

housingthatsupportsit.

Important

WhenusingPoEclass3,HDMIandSDIareturnedoff.

Connectors

BNCconnector

TheBNCconnectorisusedforconnectingbroadcastequipmentusingSDI.Connecta75OhmcoaxialSDIcable.

CAUTION

Theconnectormaybehotduringnormaloperationinelevatedambienttemperatures.

HDMIconnector

UsetheHDMI

connectortoconnectadisplayorpublicviewmonitor.

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

Audioconnector

•Audioin–3.5mminputforamonomicrophone,oraline-inmonosignal(leftchannelisusedfromastereosignal).

AXISQ1715BlockCamera

Speciﬁcations

Audioinput

1Tip2Ring

3Sleeve

I/Oconnector

UsetheI/Oconnectorwithexternaldevicesincombinationwith,forexample,motiondetection,eventtriggering,andalarm

notications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

Digitalinput-Forconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexamplePIRsensors,door/window

contacts,andglassbreakdetectors.

Digitaloutput-ForconnectingexternaldevicessuchasrelaysandLEDs.ConnecteddevicescanbeactivatedbytheVAPIX®

ApplicationProgrammingInterface,troughaneventorfromtheproduct’swebpage.

6-pinterminalblock

FunctionPinNotes

Specications

DCground

0VDC

DCoutput

Canbeusedtopowerauxiliaryequipment.

Note:Thispincanonlybeusedaspowerout.

12VDC

Maxload=50mA

Digitalinput–Connecttopin1toactivate,orleaveoating

(unconnected)todeactivate.

0tomax30VDC Congurable

(InputorOutput)

3–6

Digitaloutput–Internallyconnectedtopin1(DCground)when

active,andoating(unconnected)wheninactive.Ifusedwithan

inductiveload,e.g.,arelay,connectadiodeinparallelwiththeload,

toprotectagainstvoltagetransients.

0tomax30VDC,opendrain,

100mA

Example

DCground

DCoutput12V,max50mA

I/Oconguredasinput

I/Oconguredasoutput

CongurableI/O

AXISQ1715BlockCamera

Speciﬁcations

Powerconnector

2-pinterminalblockforDCpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheither

aratedoutputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.

RS485/RS422connector

Two2-pinterminalblocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipmentsuchaspan-tiltdevices.

Theserialportcanbeconguredtosupport:

•Two-wireRS485halfduplex

•Four-wireRS485fullduplex

•Two-wireRS422simplex

•Four-wireRS422fullduplexpointtopointcommunication

FunctionPinNotes

RS485/RS422RX/TXA

RS485/RS422RX/TXB

(RX)ForfullduplexRS485/RS422

(RX/TX)ForhalfduplexRS485

RS485/RS422TXA

RS485/RS422TXB

(TX)ForfullduplexRS485/RS422

UserManualVer.M1.17

AXISQ1715BlockCamera

Date:November2021

PartNo.T10168073

Axis Q1715 Network Block Camera

Product's Documents

User Manual

Specifications

Axis Q1715 Questions and Answers