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VIVOTEK
34 - User's Manual
Using VIVOTEK Recording Software
You can download a VAST recording software, allowing simultaneous monitoring and video
recording for multiple Network Cameras. Please install the recording software; then launch the
program to add the Network Camera to the Channel list. For detailed information about how to
use the recording software, please refer to the user’s manual of the software or download it from
http://www.vivotek.com.
Tips:
1. If you encounter problems with displaying live view or the onscreen plug-in control, you may try
to remove the plug-ins that might have been installed on your computer. Remove the following
folder: C:\Program Files (x86)\Camera Stream Controller\.
2. If you forget the root (administrator) password for the camera, you can restore the camera
defaults by pressing the reset button for longer than 5 seconds.
3. If DHCP is enabled in your network, and the camera cannot be accessed, run the Shepherd
utility to search the network. If the camera has been congured with xed IP that does not
comply with your local network, you may see its default IP 169.254.x.x. If you still cannot nd
the camera, you can restore the camera to its factory defaults.
4. If you change your network parameters, e.g., added a connection to a LAN card, re-start the
Shepherd utility.
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