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INTERNATIONAL WARRANTY
LONGINES is delighted you have chosen a time-
piece from its collection, which lives up to the
brand’s long-established know-how, based on re
-
search combined with technical excellence and
timeless elegance.
La Compagnie des Montres Longines, Francillon
S.A. grants you, with effect from the purchase date,
a twenty-four (24) month warranty on all LON
-
GINES® watches models and a five (5) year war-
ranty on the automatic watches purchased from
January 1, 2021, under the terms set out in this
warranty. All watch straps and bracelets are cove
-
red by a 24-month international warranty for any
material or manufacturing defects. The LONGINES
international warranty covers defects in materials
and manufacturing that exist at the time of delivery
of the LONGINES watch purchased (“defects”). The
warranty takes effect only if the warranty certificate
has been dated and fully completed by an official
LONGINES dealer (“valid warranty certificate”). Dur
-
ing the term of the warranty and on presenting the
valid warranty certificate, you are entitled to have
any defect repaired free of charge. In the event that
repairs cannot restore your LONGINES watch to full
working order, La Compagnie des Montres Longines,
Francillon S.A. undertakes to replace it with an iden
-
tical LONGINES watch or another LONGINES watch
with similar characteristics. The warranty for the
replacement watch expires on the same date as the
warranty for the replaced watch.
The warranty does not cover:
• battery life;
• normal wear and tear (such as scratches on the
case and/or glass; alteration of the colour and/
or material of cases, straps, bracelets and chains
made of leather, textile, rubber or any other
non-metallic material; the PVD coating; the colour
of bronze);
• damage to any part of the watch resulting from
unsuitable/improper use, neglect, carelessness,
accidents (knocks, dents, crushing, scratches when
changing the strap/bracelet, etc.), incorrect use of
the watch, or failure to follow the instruction manual;
• harm of any nature whatsoever resulting directly or
indirectly from using the LONGINES watch or from
any operational failure, defect or lack of precision
in the watch;
•
a LONGINES watch having being handled by a
non-approved person (for example, for the purposes
of replacing the battery or carrying out servicing or
repairs) or having been altered from its original state
other than under the supervision of La Compagnie
des Montres Longines, Francillon S.A.
Any other claims against La Compagnie des Montres
Longines, Francillon S.A., for example for any kinds
of damage or harm other than those set out in this
warranty, are expressly excluded, excepting statuto
-
ry rights that the purchaser can assert against the
manufacturer.
This manufacturer’s warranty:
• is independent of any warranty that may be provid
-
ed by the vendor and for which the vendor accepts
sole responsibility;
• in no way affects the purchaser’s rights against the
vendor nor any other statutory right the purchaser
may have against the vendor.
The Customer Service department of La Compagnie
des Montres Longines, Francillon S.A. ensures
your LONGINES watch is perfectly maintained.
If your watch needs servicing, entrust it to an offi-
cial LONGINES dealer or an approved LONGINES
Service Centre as listed on our website at
www. longines.com: their servicing is guaranteed to
comply with the standards of La Compagnie des
Montres Longines, Francillon S.A.
* Compagnie des Montres Longines, Francillon S.A.,
CH-2610 Saint-Imier, Switzerland.
LONGINES® is a registered trademark.
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