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PROBLEM SOLUTION
Unit not working
when unit has
power
No water on water tank-
Refill the water tank.
Water tank position wrong
– replace the water tank
on the right position until you heard a beep sound
and saw water goes down to base.
No beep sound
is heard when
replace the
water tank
Water tank position is not right
– replace the
water tank.
No power
– Re-plug the power adapter, until you
heard beep sound and flick.
No beep sound is
heard when plug
the adapter
Adapter is defective
– Replace the adapter.
No mist or small
mist when unit is
working
Too much water on base tank
– Empty the water on
base and re-operate.
Water run out
– Refill water tank and replace it to
the right position.
Dirt ultrasonic disc
–Clean the disc
Air inlet blocked
– Put the unit on flat, tidy and hard
surface to keep airflow fluently.
TROUBLESHOOTING
If you are having problems with your humidifier, see if one of the
solutions below can resolve the problem before contacting the
manufacturer.
Bad smell of
steam
Dirt water or unit
- Clean the unit completely, and
refill the clean water.
Red light flick Low water level
– Re-plug and refill water.
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