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Before You Call
Solutions to Common Problems
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Entire oven does not operate. House fuse has blown or circuit breaker has tripped immediately following
installation. House fuse may not be fully engaged. Check fuse and screw
or engage circuit breaker securely.
House fuse has blown or circuit breaker has tripped after the oven has
been installed and previously operating. Call Sears or another qualified
servicer.
Oven light does not work. Burned-out or loose bulb. Follow the instructions under Changing Oven
Light to replace or tighten the bulb.
Fan noise during cooking A cooling fan may automatically turn on and off to cool internal parts. This
operation, is normal, and the fan may continue to run even after oven is turned off.
Oven smokes excessively during Oven door is closed. Door should be open during broiling.
broiling. Meat too close to the broiler unit. Reposition the rack to provide more
clearance between the meat and the broiler. Preheat broil element for
quick searing operation.
Meat not properly prepared. Remove excess fat from meat. Slash
remaining fatty edges to prevent curling, but do not cut into the lean.
Grid on broiler pan wrong side-up. Grease does not drain into broiler pan.
Always place the grid on the broiler pan with the ribs up and the slots
down to allow grease to drip into the pan.
Broiler pan used without grid or grid cover with foil. DO NOT use the
broiler pan without the grid or cover the grid with foil.
Oven needs to be cleaned. Grease has built up on oven surfaces. Regular
cleaning is necessary when broiling frequently. Old grease or food spatters
cause excessive smoking.
Poor baking results. Many factors affect baking results. See Baking for hints, causes and
corrections. See Adjusting Oven Temperature.
Self-cleaning cycle does not work. Make sure the oven door is closed.
Soil not completely removed after
self-cleaning cycle is completed.
Flames inside oven or smoke from
vent.
Controls not set properly. Follow instructions.
Self-cleaning cycle was interrupted. Stop time must be set 2-4 hours past
the start time. Follow steps under "Stopping or Interrupting a Self-Cleaning
Cycle" in this Use & Care Guide.
Failure to clean bottom, from top of oven, frame of oven or door area
outside oven seal. These areas are not in the self-cleaning area, but get
not enough to burn on residue. Clean these areas before the self-cleaning
cycle is started. Burned on residue can be cleaned with a stiff nylon brush
and water or a nylon scrubber. Be careful not to damage the oven gasket.
Excessive spillovers in oven. Set the self-clean cycle for longer cleaning
time.
Excessive spillovers in oven. This is normal, especially for high oven
temperatures, pie spillovers or for large amounts of grease on bottom of
oven. Wipe up excessive spillovers.
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