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Action Yes No
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the print still too dark?
Go to step 7. The problem is
solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too dark?
Contact customer
support.
The problem is
solved.
Print is too light
Action Yes No
Step 1
a From the Quality menu on the printer control panel, select
Color Adjust.
b Resend the print job.
Is the print still too light?
Go to step 2. The problem is
solved.
Step 2
a From the Quality menu on the printer control panel, increase
the toner darkness.
Note: 4 is the factory default setting.
b Resend the print job.
Is the print still too light?
Go to step 3. The problem is
solved.
Step 3
From the printer control panel, set the paper type, texture, and
weight in the Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Troubleshooting 156
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