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Before You Call •Solutions to common problems
Problem Solution
Oven smokes excessively during
broiling. • Incorrect setting. Follow broil instructions in Setting Oven Controls.
"Broiler drawer is open. Be sure broiler drawer is closed.
°Meat too close to broil burner. Reposition the broiler drawer rack to
provide proper clearance between the meat & the burner.
°Meat not properly prepared. Remove excess fat from meat. Cut
remaining fatty edges to prevent curling, but do not cut into lean.
°Broiler pan and insert wrong side up and grease not draining. Always
place insert on the broiler pan with ribs up & slots down to allow grease
to drip into pan.
°Grease built up on drawer surfaces. Regular cleaning is necessary when
broiling frequently. Old grease or food spatters cause excessive smoking.
Flames inside oven or smoking from *Excessive spillovers in oven. For example this will happen for pie
oven vent. spillovers or large amounts of grease left on the oven bottom. Wipe up
excessive spiliovers before starting oven. If flames or excessive smoke
are present see Setting Broil in Setting Oven Controls section.
Oven control panel beeps & displays ° Oven control has detected a fault or error condition. Press STOP to clear
any F code error, the error code. Try the Bake or Broil feature again. If the F code error
repeats, remove power from appliance, wait 5 minutes and then repower
appliance and set clock for the time of day. Try the Bake or Broil feature
again. If the fault recurs, press the STOP key pad to clear.
Call 1-800-4-MY-HOME® for assistance (See back cover).
Oven light does not work (some models). *Be sure the oven light is secure in the socket. Also see Replacing oven
light in Care &Cleaning section.
Appliance is not level. *Be sure floor is level, strong & stable enough to adequately support range.
°If floor is sagging or sloping, contact a carpenter to correct the situation.
*Poor installation. Place oven rack in center of oven. Place a level on the
oven rack. Adjust leveling legs at base of appliance until the rack is level.
*Kitchen cabinet alignment may make range appear not level. Be sure
cabinets are square & have sufficient room for appliance clearance.
Cannot move appliance easily.
Appliance must be accessible for
service.
Cabinets not square or are built in too tightly. Contact builder or installer
to make appliance accessible.
Carpet interferes with appliance. Provide sufficient space so appliance
can be lifted over carpet.
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