Sena TUFFTALK-01 Black Earmuff Bluetooth Communication User Manual

User’s Guide

www.sena.com

Industrial Bluetooth

Communication System

English

Tufftalk

Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.

Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. Prism™, Bluetooth Audio Pack for GoPro

Tufftalk™, 20S™, 10S™, 10C™, 10U™, 10R™, 3S™, SMH10™, SMH10R™, SMH5™, SMH5-FM™, SMH3™, SPH10™, SPH10H™, SPH10H-FM™,

SPH10S™, Expand™, Bluetooth Mic&Intercom™, Handlebar Remote™, Wristband Remote™, SM10™, SR10™, SR10i™ are trademarks of Sena

Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.

GoPro

is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman

Labs. The Sena Bluetooth Pack for GoPro

is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the

GoPro

Hero3 and Hero4 allowing for Bluetooth capabilities.

The Bluetooth

word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod

touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered

trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

Tufftalk

English

CONTENTS

1 INTRODUCTION .......................................................................................................5

2 PACKAGE CONTENTS ............................................................................................6

2.1 Over-the-Head Earmuff Type ..................................................................................................6

2.2 Hard Hat Mount Earmuff Type ................................................................................................7

3 INSTALLING THE TUFFTALK ..................................................................................8

3.1 Over-the-Head Earmuff Type ..................................................................................................8

3.2 Hard Hat Earmuff Type ..........................................................................................................10

4 GETTING STARTED .............................................................................................. 13

4.1 Button Operation ...................................................................................................................13

4.2 Powering On and Off.............................................................................................................15

4.3 Charging................................................................................................................................15

4.4 Low Battery Warning ............................................................................................................. 15

4.5 Checking the Battery Level ................................................................................................... 15

4.6 Volume Adjustment ...............................................................................................................16

4.7 Sena Softwares .....................................................................................................................16

5 PAIRING THE TUFFTALK WITH BLUETOOTH DEVICES .................................. 17

5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................17

5.2 Second Mobile Phone Pairing - Second Mobile Phone and SR10 ......................................18

5.3 Intercom Pairing - Other Tufftalk headsets ...........................................................................19

6 MOBILE PHONE .................................................................................................... 20

6.1 Mobile Phone Call Making and Answering...........................................................................20

6.2 Speed Dialing ........................................................................................................................ 20

7 STEREO MUSIC .................................................................................................... 21

8 INTERCOM ............................................................................................................. 22

8.1 Two-way Intercom .................................................................................................................22

8.2 Three-way Intercom ..............................................................................................................23

8.3 Four-way Intercom .................................................................................................................25

8.4 Microphone Mute ..................................................................................................................26

9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM

PARTICIPANT ........................................................................................................ 26

10 UNIVERSAL INTERCOM ....................................................................................... 27

10.1 Universal Intercom Pairing ....................................................................................................28

10.2 Two-way Universal Intercom .................................................................................................29

10.3 Three-way Universal Intercom ..............................................................................................29

10.4 Four-way Universal Intercom ................................................................................................31

11 GROUP INTERCOM .............................................................................................. 33

12 AMBIENT MODE .................................................................................................... 33

13 TWO-WAY RADIO ................................................................................................. 34

13.1 Wired Two-way Radio ............................................................................................................34

13.2 Wireless Two-way Radio .......................................................................................................34

14 FM RADIO .............................................................................................................. 35

14.1 FM Radio On and Off ............................................................................................................35

14.2 Preset Stations.......................................................................................................................35

14.3 Seek and Save ......................................................................................................................35

14.4 Scan and Save ......................................................................................................................36

14.5 Temporary Preset ..................................................................................................................36

14.6 Region Selection ...................................................................................................................36

15 FUNCTION PRIORITY ........................................................................................... 37

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16 CONFIGURATION SETTING ................................................................................ 37

16.1 Assigning Speed Dial ...........................................................................................................38

16.2 Enabling/Disabling Audio Boost ...........................................................................................39

16.3 Enabling/Disabling Voice Activated Phone Answering ........................................................ 39

16.4 Enabling/Disabling Voice Activated Intercom ......................................................................40

16.5 Enabling/Disabling HD Intercom ..........................................................................................40

16.6 Enabling/Disabling Voice Prompts .......................................................................................41

16.7 Enabling/Disabling RDS AF ..................................................................................................41

16.8 Enabling/Disabling Sidetone.................................................................................................41

16.9 Enabling/Disabling Advanced Noise Control™ ...................................................................42

16.10 Delete All Bluetooth Pairing Information .............................................................................42

16.11 Universal Intercom Pairing ..................................................................................................42

16.12 Exit Voice Conguration Menu ............................................................................................43

17 FIRMWARE UPGRADE ......................................................................................... 44

18 TROUBLESHOOTING ........................................................................................... 44

18.1 Intercom Failure.....................................................................................................................44

18.2 Intercom Reconnection .........................................................................................................44

18.3 Fault Reset.............................................................................................................................45

18.4 Factory Reset ........................................................................................................................45

19 OPERATION QUICK REFERENCE ...................................................................... 46

CERTIFICATION AND SAFETY APPROVALS ........................................................... 47

• FCC Compliance Statement ......................................................................................................47

• FCC RF Exposure Statement ..................................................................................................... 48

• FCC Caution ..............................................................................................................................48

• CE Declaration of Conformity ....................................................................................................48

• Industry Canada Statement ......................................................................................................48

• Bluetooth License .....................................................................................................................49

• NRR Information.........................................................................................................................49

• WEEE (Waste Electrical and Electronic Equipment) ................................................................. 50

SAFETY INFORMATION.............................................................................................. 51

• Product Storage and Management ........................................................................................... 51

• Product Use ...............................................................................................................................51

• Battery ........................................................................................................................................ 52

PRODUCT WARRANTY AND DISCLAIMER .............................................................. 53

• Limited Warranty ........................................................................................................................ 53

• Warranty Exclusions ..................................................................................................................54

• Warranty Service ........................................................................................................................56

Tufftalk

English

1 INTRODUCTION

Thank you for choosing the Sena Tufftalk, Industrial Bluetooth

Communication System. Tufftalk allows you to communicate effectively

in high-noise industrial environments. The Tufftalk offers passive noise

cancellation with the level of noise entering a person’s ear attenuated

with up to the NRR of 24. Using the Ambient Mode feature, you can

efciently hear nearby voice signals without having to take off the

headset. Using the PTT feature, you can make two-way radio calls

through the headset. Using its Bluetooth features, you can call

handsfree on your Bluetooth mobile phone, listen to stereo music, or

have intercom conversations in full duplex with other members.

The Tufftalk is compliant with the Bluetooth 4.1 supporting the following

proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio

Distribution Prole (A2DP), and Audio Video Remote Control Prole

(AVRCP). Please check with the manufacturers of other device to

determine their compatibility with this headset.

Please read this User’s Guide carefully before using the headset. Also

check www.sena.com for the latest version of the User’s Guide and

additional information related to Sena Bluetooth products.

The Tufftalk features:

• Bluetooth 4.1

• Multi-way intercom up to 4 connections

• Bluetooth intercom up to 1.4 kilometers (0.85 miles) using long

antenna, 0.8 kilometers (0.5 miles) using short antenna*

• Passive noise cancellation with up to the NRR of 24

• Ambient Mode that intakes nearby voice signals

• Built-in two-way radio adapter

• Smartphone App for iPhone and Android

• Universal Intercom™

• Intuitive voice prompts

• Advanced Noise Control™

• Easy operation by versatile Jog Dial

• Water resistant for use in inclement weather

• Built-in FM radio tuner with a station scan and save function

• Firmware upgradeable

* in open terrain

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Key Specications:

• Bluetooth 4.1

• Supporting proles: Headset Prole, Hands-Free Prole (HFP),

Advanced Audio Distribution Prole (A2DP), and Audio Video

Remote Control Prole (AVRCP)

2 PACKAGE CONTENTS

2.1 Over-the-Head Earmuff Type

•Headset 

•LongAntenna 

•USBPower&DataCable 

•Li-ionRechargeableBattery(2)  

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•USBPower&DataCable 

•Li-ionRechargeableBattery(2)  

•DualBatteryCharger 

•MicrophoneSponge(2) 

•RubberPad(2) 

•DualBatteryCharger 

•MicrophoneSponge(2) 

2.2 Hard Hat Mount Earmuff Type

•HeadsetMainUnits 

•LongAntenna 

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3 INSTALLING THE TUFFTALK

3.1 Over-the-Head Earmuff Type

Right Speaker Cover

Short Antenna

Tufftalk Headset

3.1.1 Installing the Battery

1. Open the right speaker cover by lowering the slide lock.

2. Place the Li-ion rechargeable battery inside the battery

compartment. You can use three AAA batteries (sold separately)

as an alternative power source for the Tufftalk.

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3. Close the cover and lock it into place by raising the slide lock.

3.1.2 Replacing the Antenna

A short antenna is installed on the headset by default. However, if you

wish to have an increased intercom distance, you may replace the

short antenna with the long antenna.

1. Unfasten the short antenna by rotating it counter clockwise.

2. Take the long antenna and fasten it tightly into position.

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3.2 Hard Hat Earmuff Type

Right Speaker Cover

Short Antenna

Tufftalk Headset

3.2.1 Installing the Headset

1. Attach the headsets to each side of the hard hat by sliding them

into the left and right slots of the hard hat. The headset with the

microphone and the antenna should be mounted on the left side

of the hard hat.

2. Organize the cables under the hard hat suspensions.

Note:

If the rubber pad on the inner surface of the bracket-top begins to fray,

replace it with the included pad.

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3.2.2 Installing the Battery

1. Open the right speaker cover by lowering the slide lock.

2. Place the Li-ion Rechargeable Batteryinside the battery slot. You

can use three AAA batteries (sold separately) as an alternative

power source for the Tufftalk.

3. Close the cover and lock it into place by raising the slide lock.

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3.2.3 Replacing the Antenna

A short antenna is installed on the headset by default. However, if you

wish to have an increased intercom distance, you may replace the

short antenna with the long antenna.

1. Unfasten the short antenna by rotating it counter clockwise.

2. Take the long antenna and fasten it tightly into position.

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4 GETTING STARTED

4.1 Button Operation

Jog Dial

Status LED

PTT Button

•Open audio channel and transmit

Two-way Radio Port

PTT Port

Two-way Radio Port

PTT Port

Tufftalk Headset Buttons

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DC Power Charging &

Firmware Upgrade Port

Phone Button

Charging LED

Ambient Mode Button

Right Ear Cup

Left Ear Cup

Tufftalk Headset Buttons

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4.2 Powering On and Off

To power on the headset, press the Phone Button and the Jog Dial at

the same time while hearing ascending beeps and a voice prompt,

“Hello”. To power off the headset, press the Phone Button and the Jog

Dial at the same time while hearing descending beeps and a voice

prompt, “Goodbye”.

4.3 Charging

You can charge the headset by connecting the supplied USB power &

data cable into a computer’s USB port or USB wall charger. You can

use any standard micro USB cable to charge the units. The charging

LED turns red while charging and turns blue when fully charged. You

can also use the dual battery charger included in the package. It

takes about 2.5 hours to be completely charged.

ACAdapter

4.4 Low Battery Warning

When the battery is low, the blinking blue LED in stand-by mode turns

to red and you will hear mid-tone triple beeps and a voice prompt,

“Low battery”.

4.5 Checking the Battery Level

You can check the battery level in two different ways when the headset

is powering on.

4.5.1 LED Indicator

When the headset is powering on, the red LED ashes rapidly

indicating the battery level.

4 ashes = High, 70 ~ 100%

3 ashes = Medium, 30 ~ 70%

2 ashes = Low, 0 ~ 30%

4.5.2 Voice Prompt Indicator

When you power on the headset, keep pressing the Phone Button and

the Jog Dial simultaneously for about 5 seconds until you hear three,

high toned beeps. Then you will hear a voice prompt indicating the

battery level. However, if you release the buttons as soon as the

headset turns on, you will not hear a voice prompt for the battery level

indication.

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4.7 Sena Softwares

4.7.1 Sena Device Manager

The Sena Device Manager allows you to upgrade the rmware and

congure the device settings directly from your PC. Using this

software, you can assign speed dial presets, FM radio frequency

presets and more. It is available for both Windows and Mac. For more

information on downloading the Sena Device Manager, please visit

www.sena.com.

4.7.2 Sena Smartphone App

The Sena Smartphone App allows you to congure device settings

and read the User’s Guide and the Quick Start Guide. Pair your phone

with your Tufftalk headset (please refer to

section 5.1, “Mobile Phone

Pairing - Mobile Phone, Bluetooth Stereo Device”

). Run the Sena

Smartphone App and you can congure its settings directly from your

smartphone. You can download the Sena Smartphone App for Android

or iPhone from www.sena.com/headset-app/.

4.6 Volume Adjustment

You can easily adjust the volume by rotating the Jog Dial. You will hear

a beep when the volume reaches the maximum or minimum level. The

volume is set and maintained independently at different levels for

each audio source even when you reboot the headset. For example,

once you set the volume for mobile phone handsfree, it will not change

even if you adjust the volume for your Bluetooth MP3 music. However,

if you adjust the volume during stand-by mode, it will affect volume

levels of every audio source.

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5 PAIRING THE TUFFTALK WITH BLUETOOTH

DEVICES

Before using the Tufftalk Bluetooth headset with any other Bluetooth

devices for the rst time, you will need to pair them together. You can

pair the Tufftalk with Bluetooth mobile phones, Bluetooth stereo

devices such as MP3 players and with other Sena Bluetooth headsets.

The pairing operation is required only once for each Bluetooth device.

The headset remains paired with the devices and automatically

reconnects to them when they are within range. You will hear a high

toned single beep and a voice prompt whenever the headset

reconnects to the paired device: “Phone connected” to a mobile

phone, “Media connected” to a Bluetooth stereo device.

5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth

Stereo Device

1. Press and hold the Phone Button for 5 seconds until you hear a

voice prompt, “Phone pairing”.

2. Search for Bluetooth devices on your mobile phone. Select the

Sena Tufftalk in the list of the devices detected on the mobile

phone.

3. Enter 0000 for the PIN. Some mobile phones may not ask for the

PIN.

4. The mobile phone conrms that pairing has been completed and

the Tufftalk is ready to use. You will hear a voice prompt, “Your

headset is paired”.

5. If the pairing process is not completed within three minutes, the

Tufftalk will return to stand-by mode.

Note:

1. If the Bluetooth connection between the headset and a mobile phone is

disconnected, tap the Phone Button to recover the Bluetooth connection

immediately.

2. If the Bluetooth connection between the headset and a media player is

disconnected, press the Jog Dial for 1 second to recover the Bluetooth

connection and play.

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5.2 Second Mobile Phone Pairing - Second Mobile

Phone and SR10

Typical Bluetooth headsets can connect with only one Bluetooth

device, but a second mobile phone pairing allows the headset to

connect with another Bluetooth device such as a second mobile

phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.

1. To pair the second mobile phone, press and hold the Jog Dial for

5 seconds until the red LED ashes rapidly and you hear a voice

prompt, “Intercom pairing”.

2. Within 2 seconds, tap the Phone Button again, then the LED

ashes blue rapidly and you will hear a voice prompt, “Second

mobile phone pairing”.

3. Search for Bluetooth devices on your mobile phone. Select the

Sena Tufftalk in the list of the devices detected on the mobile

phone.

4. Enter 0000 for the PIN. Some mobile phones may not ask for the

PIN.

5. The mobile phone conrms that the pairing has completed and

the Tufftalk is ready to use. You will hear a voice prompt, “Your

headset is paired”.

Note:

1. If you have two audio (A2DP) devices connected to your headset then

the audio from one device will interrupt the audio from the other device.

For example, if you are playing music from the primary mobile phone,

then it can be interrupted by playing music from the secondary mobile

phone and vice versa.

2. The Sena SR10 is a Bluetooth two-way radio adapter for group

communication, and uses Hands-Free Proﬁle. The incoming audio from

the two-way radio via SR10 is heard in the background while having an

intercom conversation or a mobile phone call.

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English

5.3 Intercom Pairing - Other Tufftalk headsets

The Tufftalk can be paired with up to three other headsets for Bluetooth

intercom conversation.

1. Turn on the two Tufftalk headsets (A and B) that you would like to

pair with each other.

2. Press and hold the Jog Dial of the headset A and B for 5 seconds

until red LEDs of the both units start to ash rapidly. You will hear

a voice prompt, “Intercom pairing”.

3. Tap the Jog Dial on any one of the two headsets A and B, and

wait until the LEDs of both headsets turn to blue and intercom

connection is automatically established. The two Tufftalk headsets

A and B are paired with each other for intercom conversation.

If the pairing process is not completed within one minute, the

Tufftalk will return to stand-by mode.

Pairing A & B

4. You can make other pairing between headsets A and C, and

between headsets A and D by following the same procedure as

above.

5. The intercom pairing queue is ‘Last-Come, First-Served ’. If a

headset has multiple paired headsets for intercom conversations,

the last paired headset is set as rst intercom friend. The

previous intercom friend becomes second intercom friend, and

third intercom friend.

Note:

For example, after the pairing procedures listed above, headset D is the

rst intercom friend of headset A. Headset C is the second intercom

friend

of headset A, and headset B is the third intercom friend of headset

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6 MOBILE PHONE

6.1 Mobile Phone Call Making and Answering

1. When you have an incoming call, simply tap the Phone Button or

the Jog Dial to answer the call.

2. You can also answer the incoming call by loudly speaking any

word of your choice if Voice Activated Phone Answering (VOX

Phone) is enabled, unless you are connected to intercom.

3. To end a call, tap the Phone Button or press the Jog Dial for 2

seconds until you hear a mid-tone single beep, or wait for the

called person to end the call.

4. To reject a call, press the Jog Dial for 2 seconds until you hear a

beep while the phone is ringing.

5. There are several ways to make a phone call:

– Enter numbers on your mobile phone’s keypad and make a call.

Then the call is automatically transferred to the headset.

– Tap the Phone Button in stand-by mode to activate the voice

dialer of your mobile phone. For this, the voice dialing function

must be available on the mobile phone. Refer to

your mobile

phone manual

for further instruction.

Note:

If you have two phones connected to your headset and you have an

incoming call from the second phone during the call of the ﬁrst phone, then

you may still receive the call from the second phone. In this case, the call

from the ﬁrst phone is on waiting mode. If you end a call, then it will

automatically guide you to the ﬁrst phone call.

6.2 Speed Dialing

You can quickly make a phone call by using the voice speed dial

menu.

1. To enter into the voice speed dial menu, double tap the Phone

Button and you will hear a mid-toned single beep and a voice

prompt, “Speed dial”.

2. Rotate the Jog Dial clockwise or counter clockwise to navigate

between the menus. You will hear voice prompts for each menu

item.

3. Tap the Phone Button or the Jog Dial to select a voice menu

among the followings:

(1) Last number redial

(4) Speed dial 3

(2) Speed dial 1

(5) Cancel

(3) Speed dial 2

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English

4. After selecting the last number redial menu, you will hear a voice

prompt, “Last number redial”. Then, to redial the last phone call

number, tap the Phone Button or the Jog Dial.

5. To call one of the speed dials, rotate the Jog Dial clockwise or

counter clockwise to navigate between the menus until you hear

a voice prompt, “Speed dial (#)”. Then, tap the Phone Button or

the Jog Dial.

6. If you want to exit the speed dial immediately, rotate the Jog Dial

until you hear voice prompt, “Cancel”, and tap the Phone Button

or the Jog Dial. If you do not press any button within 15 seconds,

the Tufftalk will exit the voice speed dial menu and go back to

stand-by mode.

Note:

1. Make sure that you connect the mobile phone and the headset to use the

speed dial function.

2. You need to assign speed dial numbers before using the speed dial

(please refer to

section

16.1, “Assigning Speed Dial”

7 STEREO MUSIC

The Bluetooth audio device must be paired with the Tufftalk by

following the

section 5.1, “Mobile Phone Pairing - Mobile Phone,

Bluetooth Stereo Device”

procedure. The Tufftalk supports the Audio/

Video Remote Control Prole (AVRCP), so if your Bluetooth audio

device also supports the AVRCP, you can use the Tufftalk to remotely

control music playback. Not only can you adjust the volume but you

can also use functions such as play, pause, next track and previous

track.

1. To play or pause music, press and hold the Jog Dial for 1 second

until you hear a double beep.

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2. To adjust the volume, rotate the Jog dial.

3. To track forward or track back, rotate while pressing the Jog Dial

clockwise or counter clockwise.

8 INTERCOM

Please make sure your intercom devices are paired as described in

section 5.3, “Intercom Pairing - Other Tufftalk headsets”

8.1 Two-way Intercom

8.1.1 Starting Two-way Intercom

You can start an intercom conversation with one of any intercom

friends by tapping the Jog Dial. Tap the Jog Dial once to intercom with

the rst intercom friend, tap the Jog Dial twice to intercom with the

second intercom friend, and tap the Jog Dial three times to intercom

with the third intercom friend.

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English

8.1.2 Ending Two-way Intercom

You can end an intercom conversation by using the Jog Dial. Press

and hold the Jog Dial for 1 second to end any intercom. Or, you can

single tap to end intercom with the rst intercom friend, double tap

to end intercom with the second intercom friend, and triple tap to end

intercom with the third intercom friend.

intercom

friend

intercom

friend

intercom

friend

Start/End Two-way Intercom Conversation

8.2 Three-way Intercom

8.2.1 Starting Three-way Intercom

You (A) can have a three-way conference intercom with two other

Tufftalk friends (B & C) by establishing two intercom connections

simultaneously. While a three-way conference intercom is in progress,

mobile phone connection of all three participants is temporarily

disconnected. However, as soon as the conference intercom

terminates or one of the participants leaves the intercom, all mobile

phones automatically reconnect to their headsets. If you have an

incoming mobile phone call during the conference intercom, terminate

the conference intercom to automatically reconnect and receive the

phone call.

1. You (A) need to be paired with two other friends (B & C) for three-

way conference intercom.

(A)

(B)

FirstFriend SecondFriend

(C)

Pairing

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2. Start an intercom conversation with one of the two friends in

your intercom group. For example, you (A) may start an intercom

conversation with the intercom friend (B). Or intercom friend (B)

may start an intercom call with you (A).

(A)

(B)

FirstFriend SecondFriend

(C)

3. You (A) can call the second intercom friend (C) by double tapping

the Jog Dial, or the second intercom friend (C) may join the

intercom by making an intercom call to you (A).

(A)

(B)

FirstFriend SecondFriend

(C)

4. Now you (A) and two Tufftalk intercom friends (B & C) are having

a three-way conference intercom.

(A)

(B)

FirstFriend SecondFriend

(C)

8.2.2 Ending Three-way Intercom

You can completely terminate the conference intercom or just

disconnect an intercom connection with one of your active intercom

friends.

1. Press the Jog Dial for 1 second until you hear a beep to terminate

three-way conference intercom completely. It terminates both

intercom connections with (B) and (C).

2. Tap or double tap the Jog Dial to disconnect intercom connection

with one of the two intercom friends accordingly. For example,

by single tapping the Jog Dial, you can terminate the intercom

connection with just the rst intercom friend (B). However, you still

have the intercom connection with your second intercom friend

(C).

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Jog Dial Operation Result

Press for 1 second Disconnect (B) & (C)

Single tap Disconnect (B)

Double tap Disconnect (C)

End Three-way Intercom

8.3 Four-way Intercom

8.3.1 Starting Four-way Intercom

You can have four-way conference intercom with three other Tufftalk

users by adding one more intercom participant to the three-way

intercom. While you are having a three-way intercom as above in

section 8.2, “Three-way Intercom”

, a new participant (D), who is an

intercom friend of your intercom friend (C), may join the conference

intercom by making an intercom call to your intercom friend (C).

Please note that in this case, the new participant (D) is an intercom

friend of (C), not of you (A).

8.3.2 Ending Four-way Intercom

As same in the case of three-way intercom, you can completely get out

of the four-way conference intercom or just disconnect a single

intercom connection.

1. Press the Jog Dial for 1 second until you hear a beep to terminate

four-way conference intercom. It terminates the intercom

connections between you (A), and your intercom friends (B) and

(C).

2. Tap or double tap the Jog Dial to disconnect the intercom

connection with one of the two intercom friends accordingly.

However, when you disconnect the second friend (C) by double

tapping the Jog Dial, you will be disconnected with the third

participant (D) as well. This is because the third participant (D) is

connected with you via the second friend (C).

Jog Dial Operation Result

Press for 1 second Disconnect (B), (C) & (D)

Single tap Disconnect (B)

Double tap Disconnect (C) & (D)

End Four-way Intercom

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Note:

Multiple headsets are connected during multi-way intercom. With various

signals interfering each other, the intercom distance of multi-way intercom

is relatively shorter than that of two-way intercom.

8.4 Microphone Mute

You can mute or unmute your microphone during an intercom

conversation by double tapping the Ambient Mode Button. If you

disconnect intercom, the microphone mute effect will be turned off as

well.

9 THREE-WAY CONFERENCE PHONE CALL

WITH INTERCOM PARTICIPANT

1. When you have an incoming mobile phone call during an

intercom conversation, you will hear a ringtone. You can choose

whether to

1) answer the mobile phone call and stop the intercom

conversation, or 2) reject the phone call and stay on the intercom

conversation.

1) To answer the phone call and stop the intercom conversation,

tap the Phone Button or the Jog Dial. The VOX Phone feature

does not work if you are connected to intercom. When you hang

up the phone call, the intercom will automatically be recovered.

2) To reject the phone call and stay on the intercom conversation,

press the Jog Dial for 2 seconds until you hear a beep.

2. When you have an incoming intercom call during a mobile phone

call, you will hear 4 high toned beeps, alerting you that there is

an incoming intercom call. You will also hear a voice prompt,

“Intercom requested”. In this case, the intercom call does not

override the mobile call because intercom has lower priority than

mobile call. You have to hang up the mobile phone call to make or

receive an intercom call.

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English

3. You can have a three-way conference phone call by adding an

intercom friend to the mobile phone conversation. During a mobile

phone conversation, tap the Jog Dial to invite one of the intercom

friends to the mobile phone line. To disconnect the intercom

rst and go back to your private mobile phone call, terminate

the intercom by tapping the Jog Dial. To end the mobile phone

call rst and maintain the intercom conversation, tap the Phone

Button, or press the Jog Dial for 2 seconds, or wait for the person

on the mobile phone line to end the call.

10 UNIVERSAL INTERCOM

You can have an intercom conversation with non-Sena Bluetooth

headsets using the Universal Intercom function. Non-Sena Bluetooth

headsets can be connected to the Sena Bluetooth headset if they

support the Bluetooth Hands-Free Prole (HFP). The working distance

may differ depending on the performance of Bluetooth headset that it

is connected to. In general, it is shorter than normal intercom distance

since it uses the Bluetooth Hands-Free Prole. The Universal Intercom

affects both the phone call connection and the multipoint connection

(devices paired via Second Mobile Phone Pairing). You cannot use a

multipoint connection device while you are using the Universal

Intercom in case as below.

1. If a non-Sena headset does not support a multipoint connection,

it cannot use a phone call connection while using the Universal

Intercom.

2. As for Sena headsets, the Universal Intercom affects the multipoint

connection.

Tufftalk

3. If non-Sena headset (already paired as Universal Intercom with

Sena) is turned on, then the multipoint connection is automatically

deactivated. And the non-Sena headset is automatically

connected to Sena headset as a Universal Intercom. So you

cannot use multipoint connection devices, while a non-Sena

headset is turned on.

4. Even though you disconnect the non-Sena headset as a Universal

Intercom, it will not automatically restore the multipoint connection.

To restore the multipoint connection, you should turn off the

non-Sena headset rst, then try to connect to multipoint device

manually from the device screen or simply reboot the device so

that it automatically connects to the Sena headset.

10.1 Universal Intercom Pairing

The Tufftalk can be paired with non-Sena Bluetooth headsets for

Bluetooth intercom conversation. You can pair the Tufftalk with only

one non-Sena Bluetooth headset so if you pair with a different non-

Sena Bluetooth headset, the previous pairing will be removed.

1. Turn on the Tufftalk and a non-Sena Bluetooth headset that you

want to pair with.

2. Press the Jog Dial for 10 seconds to enter the conguration menu.

Rotate the Jog Dial until you hear a voice prompt, “Universal

intercom pairing”. Tap the Phone Button to enter into Universal

Intercom Pairing mode and the blue LED will ash rapidly and you

will hear multiple beeps. Please refer to

section 16.11, “Universal

Intercom Pairing”

for more details.

3. Perform the operation required for handsfree pairing on the non-

Sena Bluetooth headset (refer to

the User’s Guide for the headsets

you want to use). The Tufftalk will automatically pair with a non-

Sena Bluetooth headset when each are in pairing mode.

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English

10.2 Two-way Universal Intercom

You can initiate the Universal Intercom connection with non-Sena

Bluetooth headsets using the same intercom connection method as

you would between other Sena headsets. You may single tap the Jog

Dial to begin an intercom conversation with the rst intercom friend,

double tap with the second intercom friend, and triple tap with the

third intercom friend.

Non-Sena Bluetooth headsets may initiate the Universal Intercom

connection, by activating the voice dialer or using the redialing

operation. You may also disconnect the existing connection by using

the operation to end a call (refer to

the User’s Guide of the headsets

for voice dialer, redialing, and ending a call).

10.3 Three-way Universal Intercom

You may make a three-way Universal Intercom connection with two

Tufftalk headsets and one non-Sena Bluetooth headset. If the intercom

connection is made, all headsets connected cannot use the mobile

phone call function since the connection between the headset and the

phone is disconnected temporarily. If you disconnect the intercom

call, the mobile phone connection is made again automatically so that

you can use a mobile phone call function.

1. You (A) need to be paired with a non-Sena Bluetooth headset

(B) and another Tufftalk headset (C) for the three-way conference

intercom.

(A)

(B) (C)

Pairing

Tufftalk

2. Start an intercom conversation with non-Sena Bluetooth headset

(B) in your intercom group. For example, you (A) may start an

intercom conversation with non-Sena Bluetooth headset (B). The

non-Sena Bluetooth headset (B) may also start an intercom call

with you (A).

(A)

(B) (C)

3. The other Tufftalk (C) may join the intercom by making an intercom

call to you (A).

(A)

(B) (C)

4. Now you (A), non-Sena Bluetooth headset (B), and the other

Tufftalk (C) are having a three-way conference intercom.

(A)

(B) (C)

5. You may disconnect three-way Universal Intercom using the

same way as you do in normal three-way intercom. Please refer to

section 8.2.2, “Ending Three-way Intercom”.

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English

10.4 Four-way Universal Intercom

You may make a four-way Universal Intercom connection with a couple

of different congurations,

1) three Tufftalk headsets and one non-

Sena Bluetooth headset

2) two Tufftalk headsets and two non-Sena

Bluetooth headsets.

You may have a couple of other Four-way Universal Intercom

congurations,

1) your headset (A), a non-Sena Bluetooth headset (B),

another Tufftalk (C), and a non-Sena Bluetooth headset (D), 2) your

headset (A), a non-Sena Bluetooth headset (B), and two other Tufftalk

headsets (C and D).

You may make the four-way Universal Intercom

call the same way as a normal four-way intercom call.

10.4.1 Four-way Universal Intercom Case 1

Two Tufftalk headsets (A and C) and two non-Sena Bluetooth headsets

(B and D)

1. You (A) may start an intercom conversation with the non-Sena

Bluetooth headset (B).

(B)

(D)

(A)

(C)

2. The other Tufftalk (C) may join the intercom by making an intercom

call to you (A).

(B)

(D)

(A)

(C)

3. The non-Sena Bluetooth headset (D) may join the conference

intercom by making an intercom call to the Tufftalk (C).

(B)

(D)

(A)

(C)

Tufftalk

4. Now two Tufftalk headsets (A & C) and two non-Sena Bluetooth

headsets (B & D) are connected with the four-way Universal

Intercom.

(B)

(D)

(A)

(C)

You may disconnect a four-way Universal Intercom using the same

way as you do in a normal four-way intercom. Please refer to

section

8.3.2, “Ending Four-way Intercom”.

10.4.2 Four-way Universal Intercom Case 2

Three Tufftalk headsets (A, C and D) and one non-Sena Bluetooth

headset (B)

The procedure is the same as case 1 described in

section 10.4.1,

“Four-way Universal Intercom Case 1”

(B)

(D)

(A)

(C)

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English

12 AMBIENT MODE

By activating the Ambient Mode, you can hear outside sounds such as

voices of other people, without having to take off the headset. To

activate the Ambient Mode, tap the Ambient Mode Button, which is

placed on the right speaker. To deactivate the Ambient Mode, tap the

Ambient Mode Button again.

Note:

The Ambient Mode has higher priority than the intercom, so you cannot

listen to music, or have an intercom conversation if the Ambient Mode is

activated. Only mobile phone calls are allowed during the Ambient Mode.

11 GROUP INTERCOM

Group Intercom allows you to instantly create a multi-way conference

intercom with three other most recently paired headsets.

1. Go through intercom pairing with up to three headsets you want to

have Group Intercom with.

2. Press the Jog Dial for 3 seconds to begin Group Intercom. The

LED will ash green and you will hear a voice prompt, “Group

intercom”.

3. To terminate Group Intercom, press the Jog Dial for 1 second

during Group Intercom. You will hear a voice prompt, “Group

intercom terminated”.

Tufftalk

13 TWO-WAY RADIO

13.1 Wired Two-way Radio

You can connect a two-way radio with the Tufftalk and talk with the

other person using the PTT Button. The PTT Button is for wired two-

way radio only. You cannot use wired two-way radio during intercom.

Also, you cannot listen to music when two-way radio cable is connected

to the two-way radio port.

1. Connect the two-way radio with the Tufftalk using the two-way

radio cable (sold separately, available in www.sena.com) and

port.

2. Press and hold the PTT Button near the Jog Dial to open the audio

channel and talk to the other person.

3. Release the PTT Button to receive radio signals.

Note:

You can also create a cable that wires the Tufftalk and the two-way radio.

Follow the diagram below to correctly wire the cable.

1 2 3 4

1 SPEAKER_OUT

2 PTT

3 MIC_IN

4 GROUND

13.2 Wireless Two-way Radio

Sena SR10 (sold separately) is a two-way radio adapter that allows a

second two-way radio to be connected with the Tufftalk (please refer

to section

5.2, “Second Mobile Phone Pairing - Second Mobile Phone

and SR10”

). Incoming audio from the two-way radio will not interrupt

an intercom conversation but is heard in the background.

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English

14 FM RADIO

14.1 FM Radio On and Off

To turn on the FM radio, press the Phone Button for 1 second until you

hear a mid-toned double beep sound. You will then hear a voice

prompt, “FM on”. To turn off the FM radio, press the Phone Button for

1 second until you hear a voice prompt, “FM off”. When you power it

off, the Tufftalk will remember the last station frequency. When you

power it on, the last station frequency will be playing.

14.2 Preset Stations

You can listen to preset stations while listening to the FM radio. Tap the

Phone Button once to go upward to your next saved preset station.

14.3 Seek and Save

“Seek” is the function that searches for station to station frequencies.

To use the “Seek” function, please follow the procedure below:

1. Rotate while pressing the Jog Dial clockwise or counter clockwise

to search down or up the station dial.

2. If the tuner nds a station while searching frequencies, it stops

the seek function.

3. To save the current station, press and hold the Jog Dial for 1

second until you hear a voice prompt, “Preset (#)”.

4. Rotate the Jog Dial in order to select which preset number you

want for that specic station. You can save up to 10 preset stations.

(You may cancel the preset operation by waiting approximately

10 seconds. You will then hear “Save preset cancelled”. You

can also rotate the Jog Dial until you hear “Cancel”. Tap the

Jog Dial to conrm cancellation. You will then hear “Save preset

cancelled”.)

5. To save the current station, tap the Jog Dial again. You will then

hear a voice prompt, “Save preset (#)”.

6. To delete the saved station in the preset number, tap the Phone

Button. You will then hear a voice prompt, “Delete preset (#)”.

Tufftalk

Note:

1. You can save FM stations to presets before using FM radio. Connect the

Tufftalk to your PC and open the Sena Device Manager. It allows you to

save up to 10 FM station frequency presets on the Tufftalk settings menu.

You may do the same operation by using the Sena Smartphone App.

2. You can still answer an incoming phone call and intercom while listening

to the FM radio.

14.4 Scan and Save

“Scan” is the function that automatically searches station frequencies,

starting from the current frequency and up. To use the scan function,

please follow the procedures below:

1. Double tap the Phone Button. Then the current station frequency

moves upward to nd other station frequencies.

2. If the tuner nds a station, it stays at the station frequency for 8

seconds, then scanning to the next station frequency.

3. Scan function stops when you double tap the Phone Button again.

4. To save a station while scanning frequencies, tap the Phone

Button when at that station. You will hear a voice prompt from the

Tufftalk, “Save preset (#)”. The station will be saved as the next

preset number.

5. All stations preset during “Scan”, will overwrite previously set

stations.

14.5 Temporary Preset

With the temporary preset function, you may temporarily preset

stations automatically without changing the existing preset stations.

Tap the Phone Button three times to automatically scan for 10

temporary preset stations. The temporary preset stations will be

cleared when the system is powered off.

14.6 Region Selection

You can select the proper FM frequency region from the Sena Device

Manager. With the region setting, you may optimize the seek function

to avoid unnecessary frequency ranges (factory default: worldwide).

Region Frequency range Step

Worldwide 76.0 ~ 108.0 MHz ± 100 kHz

Americas 87.5 ~ 107.9 MHz ± 200 kHz

Asia 87.5 ~ 108.0 MHz ± 100 kHz

Australia 87.5 ~ 107.9 MHz ± 200 kHz

Europe 87.5 ~ 108.0 MHz ± 100 kHz

Japan 76.0 ~ 95.0 MHz ± 100 kHz

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English

15 FUNCTION PRIORITY

The Tufftalk operates in the following order of priority:

(highest) Ambient Mode, Mobile phone

Intercom

FM Radio

(lowest) Bluetooth stereo music

A lower priority function is always interrupted by a higher priority

function. For example, stereo music is interrupted by intercom call,

and an intercom conversation is interrupted by an incoming mobile

phone call.

16 CONFIGURATION SETTING

You can set the conguration of the Tufftalk by the voice menu

instruction described below.

1. To enter into voice conguration menu, press and hold the Jog

Dial for 10 seconds until the LED shows solid blue and you hear

high toned double beeps. You will also hear a voice prompt,

“Conguration menu”.

2. Rotate the Jog Dial to navigate between the menus. You will hear

voice prompts for each menu item as below.

3. You can enable the feature or execute the command by tapping

the Phone Button, or disable the feature by tapping the Jog Dial.

4. If no button is pressed within 10 seconds, the Tufftalk will exit the

conguration and go back to stand-by mode.

5. If you want to exit the conguration immediately, rotate the Jog

Dial until you hear a voice prompt, “Exit conguration”, and tap

the Phone Button.

Tufftalk

The voice prompt for each menu item is as below:

(1) Speed dial (7) RDS AF setting

(2) Audio boost (8) Sidetone

(3) VOX phone (9) Noise control

(4) VOX intercom (10) Delete all pairings

(5) HD intercom (11) Universal intercom pairing

(6) Voice prompt (12) Exit conguration

Deleteallpairings

Universalintercompairing

Noisecontrol

Sidetone

RDSAFsetting

Voiceprompt

Exitconfiguration

Speeddial

Audioboost

VOXphone

VOXintercom

HDintercom

16.1 Assigning Speed Dial

Voice Prompt

“Speed dial”

Factory Default N/A

Execute Tap the Phone Button

1. To assign a phone number as a speed dial, rotate the Jog Dial

until you hear a voice prompt, “Speed dial”.

2. Tap the Phone Button, and you will hear a voice prompt, “Speed

dial one” and “Phone connected”.

3. Rotate the Jog Dial to select one of three speed dial numbers and

you hear a voice prompt, “Speed dial (#)”.

4. Call a phone number you want to assign and you will hear a

voice prompt, “Save speed dial (#)”. The phone number is

automatically assigned to the selected speed dial number. Then

the phone call will hang up before being connected.

5. To exit the menu, rotate the Jog Dial until you hear a voice prompt,

“Cancel”, and tap the Phone Button to conrm. You will then hear

a voice prompt, “Cancel”. If no button is pressed within 1 minute,

the Tufftalk will exit the conguration menu and go back to stand-

by mode.

Tufftalk

English

Note:

1. After assigning a phone number to one of three speed dials, you can

continually assign another phone number to the rest of two speed dials.

2. You can also assign phone numbers for speed dialing by using the Sena

Device Manager software or the Sena Smartphone App. Please visit the

Sena Bluetooth website at

www.sena.com for more information.

16.2 Enabling/Disabling Audio Boost

Voice Prompt

“Audio boost”

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

Enabling Audio Boost increases the overall maximum volume.

Disabling Audio Boost reduces the overall maximum volume, but

delivers more balanced sound.

16.3 Enabling/Disabling Voice Activated Phone

Answering

Voice Prompt

“VOX phone”

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

If this feature is enabled, you can answer incoming calls by voice.

When you hear a ringtone for an incoming call, you can answer the

phone by saying a word such as “Hello” loudly or by blowing air into

the microphone. VOX phone is temporarily disabled if you are

connected to intercom. If this feature is disabled, you have to tap the

Phone Button to answer an incoming call.

Tufftalk

16.4 Enabling/Disabling Voice Activated Intercom

Voice Prompt

“VOX intercom”

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

If this feature is enabled, you can initiate an intercom conversation

with the last connected intercom friend by voice. When you want to

start intercom, say a word such as “Hello” loudly or blow air into the

microphone. If you start an intercom conversation by voice, the

intercom terminates automatically when you and your intercom friend

remain silent for 20 seconds. However, if you manually start an

intercom conversation by tapping the Phone Button, you have to

terminate the intercom conversation manually.

However, if you start intercom by voice and end it manually by tapping

the Jog Dial, you will not be able to start intercom by voice temporarily.

In this case, you have to tap the Jog Dial to restart the intercom. This

is to prevent repeated unintentional intercom connections by strong

wind noise. After rebooting the Tufftalk, you can start intercom by

voice again.

16.5 Enabling/Disabling HD Intercom

Voice Prompt

“HD intercom”

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

HD Intercom enhances the two-way intercom audio from normal

quality to HD quality. HD Intercom will become temporarily disabled

when you enter into a multi-way intercom. If this feature is disabled,

the two-way intercom audio will change to normal quality.

Note:

The intercom distance of HD Intercom is relatively shorter than that of

normal intercom.

Tufftalk

English

16.6 Enabling/Disabling Voice Prompts

Voice Prompt

“Voice prompt”

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

You can disable voice prompts by conguration setting, but the

following voice prompts are always on.

– Voice prompts for conguration setting menu

– Voice prompts for battery level indicator

– Voice prompts for speed dial

– Voice prompts for FM radio functions

16.7 Enabling/Disabling RDS AF

Voice Prompt

“RDS AF setting”

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

RDS AF allows a receiver to re-tune to the second frequency location

when the rst signal becomes too weak. With RDS AF enabled on the

receiver, a radio station with more than one frequency can be used.

16.8 Enabling/Disabling Sidetone

Voice Prompt

“Sidetone”

Factory Default Disable

Enable Tap the Phone Button

Disable Tap the Jog Dial

Sidetone is audible feedback of your own voice. It helps you to

naturally speak at the correct level according to varying helmet noise

conditions. If this feature is enabled, you can hear what you are

speaking during an intercom conversation or a phone call.

Tufftalk

16.9 Enabling/Disabling Advanced Noise Control™

Voice Prompt

“Noise control”

Factory Default Enable

Enable Tap the Phone Button

Disable Tap the Jog Dial

When Advanced Noise Control is enabled, the background noise is

reduced during an intercom conversation. When it is disabled, the

background noise is mixed with your voice during intercom.

Note:

If you use your Tufftalk with the Bluetooth Audio Pack for GoPro, you can

enable or disable this feature only during Normal Audio Recording Mode.

This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.

16.10 Delete All Bluetooth Pairing Information

Voice Prompt

“Delete all pairings”

Factory Default N/A

Execute Tap the Phone Button

To delete all Bluetooth pairing information of the Tufftalk, rotate the Jog

Dial until you hear a voice prompt, “Delete all pairings”, and tap the

Phone Button to conrm.

16.11 Universal Intercom Pairing

Voice Prompt

“Universal intercom pairing”

Factory Default N/A

Execute Tap the Phone Button

To enter into Universal Intercom Pairing mode, rotate the Jog Dial until

you hear a voice prompt, “Universal intercom pairing”. Then press

the Phone Button to enter into Universal Intercom Pairing mode. The

headset will automatically exit from the conguration menu.

Tufftalk

English

16.12 Exit Voice Conguration Menu

Voice Prompt

“Exit conguration”

Factory Default N/A

Execute Tap the Phone Button

To exit voice conguration menu and get back to stand-by mode,

rotate the Jog Dial until you hear a voice prompt, “Exit conguration”,

and tap the Phone Button to conrm.

Rotate Jog Dial Tap Phone Button Tap Jog Dial

Speed Dial Execute N/A

Audio Boost Enable Disable

VOX Phone Enable Disable

VOX Intercom Enable Disable

HD Intercom Enable Disable

Voice Prompt Enable Disable

RDS AF Setting Enable Disable

Sidetone Enable Disable

Advanced Noise Control Enable Disable

Delete All Pairings Execute N/A

Universal Intercom

Pairing

Execute N/A

Exit Conguration Execute N/A

Voice Conguration Menu & Button Operations

Tufftalk

17 FIRMWARE UPGRADE

The Tufftalk supports rmware upgrades. You can update the rmware

using the Sena Device Manager (please refer to

section 4.7.1, “Sena

Device Manager”

). Please visit Sena Bluetooth website at www.sena.

com to check the latest software downloads.

18 TROUBLESHOOTING

18.1 Intercom Failure

When you try to start an intercom conversation with an intercom friend

who is unavailable within range or already having a conference

intercom with others or a mobile phone call, you will hear a low tone

double beep signifying an intercom busy signal. In this case, you have

to try again later.

18.2 Intercom Reconnection

If your intercom friend goes out of range while having an intercom

conversation, you may hear static noise and eventually the intercom

will be disconnected. In this case, the Tufftalk automatically tries to

reconnect the intercom every 8 seconds and you will hear high tone

double beeps until the intercom is reestablished. If you do not want to

make a reconnection, tap the Jog Dial to stop the attempt.

Tufftalk

English

18.3 Fault Reset

When the Tufftalk is not working properly or is in faulty status for any

reason, you may reset by pushing the pin-hole reset button located

below the left ear cup. Separate the left ear cup and insert a paper clip

into the reset pin-hole and press the reset button for a second with

light pressure. The Tufftalk will be switched off. Restart the system and

try again. This will not restore the headset to factory default settings.

18.4 Factory Reset

1. To restore the Tufftalk to factory default settings, press and hold

the Phone Button for 10 seconds until the LED shows solid red

and you hear “Factory reset”.

2. Within 10 seconds, press the Jog Dial to conrm reset. The headset

will be restored to factory setting and switched off automatically.

You will hear, “Headset reset, goodbye”.

3. If you press the Phone Button or the Jog Dial for 10 seconds, the

reset attempt is cancelled and the headset returns to stand-by

mode. You will hear a voice prompt, “Cancelled”.

Tufftalk

19 OPERATION QUICK REFERENCE

Type Function Button Command LED Beep

Basic

Function

Power on

Press the Phone Button and the

Jog Dial for 1 second

Solid blue

Ascending

beeps

Power off

Press the Phone Button and the

Jog Dial

Solid red

Descending

beeps

Volume adjustment Rotate the Jog Dial - -

Ambient Mode Tap the Ambient Mode Button - -

Two-way Radio Press and hold the PTT Button - -

Mobile

Phone

Mobile phone

pairing

Press the Phone Button for

5 seconds

Blue & red

alternatively

ashing

High tone

multiple

beeps

Second mobile

phone pairing

Press the Jog Dial for

5 seconds

Red ashing

Multiple

beeps

Tap the Phone Button within 2 seconds

Answer mobile

phone call

Tap the Phone Button or the

Jog Dial

- -

Type Function Button Command LED Beep

Mobile

Phone

End mobile phone

call

Tap the Phone Button or press

the Jog Dial for 2 seconds

- -

Voice dial Tap the Phone Button - -

Speed dial Double tap the Phone Button -

Mid-tone

single beep

Reject incoming

call

Press the Jog Dial for

2 seconds

- -

Intercom

Intercom pairing

Press the Jog Dial for

5 seconds

Red ashing

Mid-tone

single beep

Tap the Jog Dial of any one of the two headsets

Start/End each

intercom

Tap the Jog Dial - -

End all intercoms

Press the Jog Dial for

1 second

Blue

ashing

Mid-tone

double

beeps

Start Group

intercom

Press the Jog Dial for

3 seconds

Green

ashing

End Group

intercom

Press the Jog Dial for

1 second

- -

Music

Play/Pause

Bluetooth music

Press the Jog Dial for

1 second

Mid-tone

double

beep

Track forward/back

Rotate the Jog Dial while

pressing

- -

Tufftalk

English

Type Function Button Command LED Beep

FM Radio

FM radio on/off

Press the Phone Button for

1 second

Mid-tone

double

beeps

Select preset Tap the Phone Button -

Mid-tone

single beep

Seek stations

Rotate the Jog Dial while

pressing

High tone

triple beeps

Scan up FM band Double tap the Phone Button - -

Stop scanning Double tap the Phone Button -

High tone

double

beeps

Save preset while

scanning

Tap the Phone Button -

High tone

double

beeps

Reset

Factory reset

Press the Phone Button for

10 seconds

Solid red

High tone

double

beeps

Tap the Jog Dial within 10 seconds

Fault reset Press the Reset Button - -

CERTIFICATION AND SAFETY APPROVALS

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is

subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including

interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for

a Class B digital device pursuant to part 15 of the FCC rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates,

uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee

that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment on and

off, the user is encouraged to try to correct the interference by one or

more of the following measures:

• Reorient or relocate the receiving antennae

• Increase the separation between the equipment and the receiver

Tufftalk

• Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

FCC RF Exposure Statement

This equipment complies with FCC radiation exposure limits set forth

for an uncontrolled environment. End users must follow the specic

operating instructions for satisfying RF exposure compliance. The

antenna used for this transmitter must not transmit simultaneously with

any other antenna or transmitter, except in accordance with FCC multi-

transmitter product procedures.

FCC Caution

Any changes or modications to the equipment not expressly approved

by the party responsible for compliance could void user’s authority to

operate the equipment.

CE Declaration of Conformity

This product is CE marked according to the provisions of the R&TTE

Directive (1999/5/EC). Hereby, Sena declares that this product is in

compliance with the essential requirements and other relevant

provisions of Directive 1999/5/EC. For further information, please

consult www.sena.com. Please note that this product uses radio

frequency bands not harmonized within EU. Within the EU this product

is intended to be used in Austria, Belgium, Denmark, Finland, France,

Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands,

Portugal, Spain, Sweden, United Kingdom and within EFTA in Iceland,

Norway and Switzerland.

Industry Canada Statement

This device complies with Industry Canada license-exempt RSS

standard(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference

that may cause undesired operation of the device.

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English

Bluetooth License

The Bluetooth

word mark and logos are owned by the Bluetooth SIG,

Inc. and any use of such marks by Sena is under license. Other

trademarks and trade names are those of their respective owners.

The product is compliant with and adopts the Bluetooth

Specication

4.1 and has successfully passed all interoperability tests that are

specied in the Bluetooth

specication. However, interoperability

between the device and other Bluetooth

-enabled products is not

guaranteed.

NRR Information

The Tufftalk has been tested according to ANSI S3. 19-1974, EN 352-1

and EN 352-3.

Model (Over-the-Head Earmuff Type) Attenuation Characteristics

Frequency in Hz

Subject 125 250 500 1000 2000 3150 4000 6300 8000

Mean

19.2 20.6 28.7 34.1 35.4 41.3 43.9 45.4 44.5

Standard

Deviation

4.0 2.7 2.4 3.1 3.1 3.4 3.2 3.5 2.9

Overall device NRR when property tted is 24dB.

Model (Hard Hat Mount Earmuff Type) Attenuation Characteristics

Frequency in Hz

Subject 25 250 500 1000 2000 3150 4000 6300 8000

Mean

17.4 18.9 25.5 30.1 34.7 37.9 40.2 34.9 36.3

Standard

Deviation

2.8 2.7 2.7 3.0 2.5 2.7 3.3 4.1 3.7

Overall device NRR when property tted is 22dB.

Note:

Improper ﬁt of this device will reduce its effectiveness in attenuating noise.

Important Earmuff Fitting Instructions

1. Inspect the Tufftalk for dirt damage and foreign objects each time

before you place the headset on your head.

2. Ear muffs offer excellent protection if the earpieces are tted and

adjusted properly. Your ears should be completely enclosed by

the ear cushions.

3. Never attempt to physically modify, bend, or overstress the

headband which may compromise the NRR rating, proper t and

void the product warranty.

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4. Regularly check the ear cushions for wear and clean them

occasionally as necessary with a damp cloth or distinct ear

cushion surface with non-alcohol PPE wipes (Do not use harsh

detergents or any solvents which may damage the ear cushion

over time). Check the ear cushions for wear. If the cushions

become hard, damaged or otherwise deteriorate, they should be

replaced promptly (Contact Sena or your authorized dealer for

exact replacement parts).

Warning

Hats, balaclavas, glasses or other items worn on the head may

potentially prevent proper sealing and reduce the level of hearing

protection signicantly which can possibly cause hearing damage.

Although hearing protectors can be recommended for protection

against the harmful effects of impulsive noise, the Noise Reduction

Rating (NRR) is based on the attenuation of continuous noise and may

not be an accurate indicator of the protection attainable against

impulsive noise such as gunre.

NRR example

1. The environmental noise level as measured at the ear is 92 dBA.

2. The NRR is (value on label) decibels (dB).

3. The level of noise entering the ear is approximately equal to [92

dB(A) - NRR dB(A)].

Caution

For noise environments dominated by frequencies below 500 Hz “the

C weighted environmental noise level should be used.”

WEEE (Waste Electrical and Electronic Equipment)

The crossed-out wheel bin symbol on the product,

literature, or packaging reminds you that all electrical

and electronic products, batteries, and accumulators

must be taken to separate collection at the end of their

working life. This requirement applies to the European

Union and other locations where separate collection

systems are available. To prevent possible harm to the environment or

human health from uncontrolled waste disposal, please do not dispose

of these products as unsorted municipal waste, but hand it in at an

ofcial collection point for recycling.

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English

SAFETY INFORMATION

Please ensure that the product is properly used by observing the

warnings and cautions below to prevent any risk and/or damage to

property.

Product Storage and Management

• Keep the product free of dust. It may damage mechanical and

electronic parts of the product.

• Do not store the product in high temperatures as this may reduce the

life span of electronic devices, damage the battery, and/or melt

plastic parts of the product.

• Do not store the product in cold temperatures. Abrupt changes in

temperatures may cause condensation and damage electronic

circuits.

• Do not clean the product with cleaning solvents, toxic chemicals, or

strong detergents as this may damage the product.

• Do not paint the product. Paint may obstruct moving parts or interfere

with the normal operation of the product.

• Do not drop or otherwise shock the product. It may damage the

product or its internal electronic circuits.

• Do not disassemble, repair or modify the product as this may

damage the product and invalidate the product warranty.

• Do not store the product in humid environments, especially for long

time storage.

• Inspect your earpieces and microphone sponge frequently for wear.

If you see any defect such as holes or cracks in the earpieces, ear

cushions, or headband, the headset should be immediately repaired

or replaced.

Product Use

• Use of the product at a high volume for a long period of time may

damage your eardrums or hearing ability. Keep the volume at a

modest level to prevent damage.

• Do not cause impact to the product or touch it with sharp tools as

this may damage the product.

• Do not use the product in high-temperatures or apply heat to the

product as this may cause damage, explosion, or re.

• Keep the product dry and away from water. It may damage the

product.

• Keep product away from pets or small children. It may damage the

product.

• The headset may hold small objects in the area of the earpiece.

Before use, check that the earpiece area is free of staples, clips or

any other small metallic objects or foreign matter.

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• Do not use the product near a microwave oven or a wireless LAN

device as this may cause malfunction or interference with the

product.

• In any place where wireless communication is prohibited, such as

hospitals or airplanes, turn off the power and refrain from using the

product. In a place where wireless communication is prohibited,

electromagnetic waves may cause hazards or accidents.

• Do not use the product near hazardous explosives. When it is near

any explosion hazards, turn off the power and heed any regulations,

instructions, and signs in the area.

• When using the product, be certain to conform to laws regarding the

use of communications devices while riding.

• Do not put the product where it may hamper the rider’s vision or

manipulate it while riding. This may cause trafc accidents.

• Do not place the power cord where it creates a trip hazard or where

it could become chafed and create a re or electrical hazard.

• If the product is damaged, stop using it immediately. It may cause

damage, explosion, or re.

Battery

This product has a replaceable rechargeable battery inside. Therefore,

when using the product, make sure to adhere to the following:

• The battery performance may be reduced over time with usage.

• In recharging the battery, make sure to use an approved charger

provided by the manufacturer. Use of a non-approved charger may

cause re, explosion, leakage, and other hazards may also reduce

the life time or performance of the battery.

• Store the battery at temperatures of 15°C ~ 25°C (59°F ~ 77°F).

Higher or lower temperatures may reduce the capacity and life of the

battery, or may cause temporary non-operation. Do not use the

product in sub-zero temperature, because it may cause serious

reduction of the battery performance.

• If you apply heat to the battery or throw it into re, it may explode.

• Do not use the product with a damaged battery. It may explode and/

or cause accidents.

• Never use a damaged charger. It may explode and/or cause

accidents.

• Battery life may vary depending on conditions, environmental

factors, functions of the product in use, and devices used with it.

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English

PRODUCT WARRANTY AND DISCLAIMER

Limited Warranty

Sena Technologies, Inc. (“Sena”) guarantees the product quality

based on the technical specication stated in the product manual, and

data regarding product warranty. Here, product warranty extends to

the product only. Sena will not be liable for any loss, damage of human

life, or loss of property which may result from using the product beyond

defective parts or aws that occur due to problems in manufacture.

Warranty Period

Sena guarantees free-of-charge replacements of defective parts of

the product or aws that may have occurred due to problems in

manufacture for a period of 2 years from the date of initial purchase.

Termination

Quality warranty of the product becomes effective on the date of initial

purchase. In addition, the quality warranty of the product expires when

the warranty period expires. However, in the following cases, the

warranty will be terminated prematurely.

• In the event the product has been sold or transferred to a third party.

• In the event the manufacturer’s name, serial number, product label,

or other markings have been modied or removed.

• In the event any unauthorized person has tried to disassemble,

repair, or modify the product.

Notice and Waiver

By buying and using this product, you relinquish considerable legal

rights including any claim for compensation for damages. Therefore,

be certain to read and understand the following terms and conditions

before using the product. Use of this product will constitute consent to

this agreement, and forfeiture of rights to all claims. If you do not

consent to all the terms and conditions of this agreement, return the

product for a refund.

1. You agree that you, your descendants, legal proxies, successors,

or transferees will not raise permanent volitional request for

any suit, claim, implementation, redemption or similar action

from Sena with regard to any occasion such as difculty, pain,

suffering, inconvenience, loss, injury, or death which may occur

to you or a third party during the use of this product.

2. You must completely understand and accept all risks (including

those occurring due to any careless behavior of yours or others)

which may occur during the use of this product.

3. You are responsible for ensuring that your medical condition

permits usage of the product and that you are in sufcient

physical condition for using any device which can be used with it.

In addition, you must ensure that the product does not limit your

abilities and that you are able to use it safely.

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4. You must be an adult who can take responsibilities for using the

product.

5. You must read and understand the following warnings and alerts:

• Sena; together with employees, managers, partners,

subsidiaries, representatives, agents, supporting rms and

suppliers, sole sellers of Sena (collectively referred to as “the

company”) recommend that, before using the product and

similar devices of any brands including its derivative models,

you collect any relevant information in advance and be entirely

prepared in terms of working situation and site conditions.

• Risk factors, which may occur when you use the product, may

be due to errors of the manufacturer, its agents, or third parties

which are involved in the manufacturing.

• Risk factors, which may occur when you use the product, may

be unforeseeable. Therefore, you must take full responsibility for

any damage or loss caused by all risk factors which may occur

when using the product.

• When you use the product, use good judgment; never use it

under the inuence of alcohol.

6. You must read and completely understand all terms and conditions

of legal rights and warnings that are involved in using the product.

In addition, usage of the product constitutes acceptance of all

terms and conditions regarding waiver of rights.

Warranty Exclusions

Reasons for Limited Liabilities

If you do not return the product after purchasing it, you relinquish all

rights to liabilities, loss, claims, and claims for reimbursement of

expenses (including attorney’s fees). Therefore, Sena will not be liable

for physical injury, death, or any loss or damage of transportation

means, possessions, or assets which belong to you or third parties

that may have occurred while you use the product. Further, Sena will

not be liable for any substantial damage not related to the condition,

environment, or malfunction of the product. All risks related with the

operation of the product depend entirely on the user regardless of its

use by the initial purchaser of a third party.

Use of this product may violate local or national laws. In addition, be

aware once again that correct and safe use of the product is entirely

your responsibility.

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English

Limitation of Liability

TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR

ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN

CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,

CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF

ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF

BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL

LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE,

INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR

INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS

AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY

OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR,

REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT

SENA’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES

WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL

FAIL OF ITS ESSENTIAL PURPOSE. IN ANY CASE, THE TOTAL

COMPENSATION LIABILITIES OF SENA OR ITS SALES AGENTS

SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT BY THE

PURCHASER.

Liabilities Disclaimer

In addition to damages which may occur due to the use of the product,

Sena will not be liable for damages of the product which occur due to

the following events.

• In the event the product is misused or used for purposes other than

its intended purposes.

• In the event the product is damaged because the user does not

follow the content of the product manual.

• In the event the product is damaged because it has been left

unattended or has undergone any other accident.

• In the event the product is damaged because the user has used any

parts or software which are not provided by the manufacturer.

• In the event the product is damaged because the user has

disassembled, repaired, or modied it in such way as is not explained

in the product manual.

• In the event the product is damaged by a third party.

• In the event the product is damaged due to Acts of God (including

re, ood, earthquake, storm, hurricane or other natural disaster).

• In the event the surface of the product is damaged by use.

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Warranty Service

To obtain product warranty service, send the defective product, at

your expense, to the manufacturer or the seller along with proof of

purchase (a receipt that shows the purchase date, a product

registration certicate of the Website, and other relevant information).

Take necessary measures to protect the product. In order to get a

refund or replacement, you must include the whole package as it was

purchased.

Free-of-charge Service

Sena will provide free-of-charge repair or replacement service for the

product when product defects occur within the scope of the product

warranty during the warranty period.

www.sena.com

User’s Guide for Firmware v1.1

1.1.0

Sena TUFFTALK-01 Black Earmuff Bluetooth Communication and Intercom Headset

Product's Documents

User’s Guide

Specifications

Sena TUFFTALK-01 Questions and Answers