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subzero.com | 13
Troubleshooting
High temperatures, the unit runs excessively, or the unit
is giving o too much heat.
1 Verify the condenser is clean.
2 Verify the door is closing properly.
3 Verify the door has not been left ajar.
4 Increased ambient temperatures may cause the com-
pressor to run longer.
5 If the temperature display shows 55° and 45°, but is not
cooling, the unit may be in Showroom Mode. Contact
Sub-Zero Customer Care at 800-222-7820.
ODOR
1 Clean the unit before using for the first time. This will
clear any odors that may have been trapped during
shipping.
Troubleshooting
Before contacting Sub-Zero Factory Certified Service, visit
subzero-wolf.com/assistance or use these helpful tips to
prevent the need for a service visit.
UNIT OPERATION
No lights or cooling.
1 Verify power is on.
2 Verify electrical power to the unit and home circuit
breaker is on.
No lights.
1 The door may have been left ajar, which has disabled
lights to eliminate excess heat. If the lights are out,
close the door for one hour. If the lights are still out,
contact Sub-Zero Factory Certified Service.
2 LED interior lighting must be replaced by Sub-Zero
Factory Certified Service.
Condensation forms inside the unit.
1 Verify the condenser is clean.
2 Verify the door is closing properly.
3 Verify the door has not been left ajar.
4 Verify the door gasket does not have rips or tears.
If it does, contact Sub-Zero Factory Certified Service.
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