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Problem solving guide
97
Problem Cause and remedy
The waste container is
overflowing even
though the drip tray and
waste container have
been emptied following
each reminder.
The drip tray has probably been removed without the
waste container being emptied.
Removing the drip tray resets the internal counter for
emptying the waste container.
Always empty the waste container if you remove
the drip tray.
Certain types of beans produce a lot of coffee when
they are ground, meaning that larger coffee pucks
are pressed.
Adapt the quantity of coffee and grinder setting if
necessary.
Empty the waste container more often than
indicated in the display.
The brew unit cannot be
removed.
The brew unit is not in the correct position because
the appliance door was opened during the brewing
process, for example.
If necessary, move the handle on the brew unit
back to the start position. Close the appliance
door.
Switch the machine off with the On/Off sensor.
Disconnect the coffee machine from the power
supply.
Wait approx. one minute before reconnecting the
coffee machine to the electricity supply and
switching it on.
This will initialise the brew unit motor and put it back
into the start position.
If necessary, repeat these steps.
Coffee is not flowing
out of the central spout.
Or coffee is only being
dispensed via one
spout.
The central spout has a blockage.
Rinse the coffee pipework (see “Cleaning and care
- Rinsing the machine”).
If there is still no coffee coming out, or coffee is only
coming out of one side
Dismantle the central spout and clean all parts
carefully.
Make sure all parts are reassembled correctly.
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