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if you experience
Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes Solution
Drying times are too Separate the load to tumble freely.
long and clothes are not
getting dry The air outlet grille is just inside the door, behind the lint screen.
Check that it is not blocked by a fabric softener sheet.
Use only one fabric softener sheet, and use it only once.
Proper operation of dryer cycles requires temperatures above
45°F (7°C).
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum of
1" (25 mm) of airspace, and, for most installations, the rear of the
dryer requires 5" (127 mm). See the Installation Instructions.
Cycle time is too short Level the dryer. See the Installation Instructions. All four dryer
feet should be in firm contact with the floor.
Under certain environmental or installation conditions, you may
experience underdrying.
Lint on load
Stains on load
Stains on drum
Loads are wrinkled
Odors
The load is too large and heavy to dry
quickly.
Fabric softener sheets are blocking
the grille.
The dryer is located in a room with
temperature below 45°F (7°C).
The dryer is located in a closet.
The load may not be contacting the
sensor strips on Automatic Cycles.
Clothes are coming out of the Steam
Refresh cycle with damp or wet
spots.
The automatic cycle is ending early.
Lint screen is clogged with lint.
Improper use of fabric softener.
Loose dyes in clothes.
The load was not removed from dryer
at the end of the cycle.
The dryer was tightly packed.
For steam cycles, the water is not
properly connected with the dryer.
Recent painting, staining, or
varnishing in the area where your
dryer is located.
Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle. If loads are consistently ending
too early, see also "Changing the Automatic Cycle settings to
increase or decrease drying time."
Clean lint screen before each load.
Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can stain
your garments. Do not use fabric softener sheets with steam
cycles.
Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Select Steam Refresh cycle to tumble the load with water and
heat. This cycle is best for smoothing out wrinkles and reducing
odors from dry loads consisting of wrinkle-free cotton, cotton-
polyester blends, common knits, and synthetics.
NOTE: Refer to garment care label instructions. Dry-clean-only
garments are not recommended.
Dry smaller loads that can tumble freely. Results may also vary
depending on fabric type.
Make sure water is connected to the dryer. Check that water
inlet hose is connected to both the faucet and dryer's water inlet
valve. Check that the water supply is turned on.
Ventilate the area. When the odors or fumes are gone from the
area, rewash and dry the clothing.
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