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13
Troubleshooting
First try the solutions suggested here to possibly avoid the cost of a service call.
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Washer won’t run or ll,
washer stops working,
or wash light remains
on (indicating that the
washer was unable to
ll appropriately) (cont.)
Check proper electrical supply. Plug power cord into an earthed outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer spins the dry load for several minutes before lling
to determine if load is balanced. You may hear the hum of
the spins. This is normal.
Washer may be tightly packed. Remove several items, rearrange load evenly in basket,
and add detergent. Close lid and press START/STOP/
PAUSE/UNLOCK LID.
Do not add more than 1 or 2 additional items after cycle
has started to avoid tightly packing or unbalancing.
Washer not draining/
spinning, loads are still
wet, or spin light remains
on (indicating that the
washer was unable
to pump out water
within 10 minutes)
Small items may have been caught in
pump or between basket and tub, which
can slow draining.
Empty pockets and use garment bags for small items.
Use a cycle with a low spin speed. Cycles with lower spin speeds remove less water than
cycles with high spin speeds. Use the recommended
cycle/speed spin for your garment. To remove extra water
in the load, select Drain & Spin. Load may need to be
rearranged to allow even distribution of the load in the
basket.
The washer may be tightly packed or
unbalanced.
Tightly packed or unbalanced loads may not allow the
washer to spin correctly, leaving the load wetter than
normal. Evenly arrange the wet load for balanced spinning.
Select the Drain & Spin cycle to remove excess water.
See “Using Your Washer” for loading recommendations.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 114 mm (4.5").
Check drain hose for proper installation. Use drain hose
form and securely attach to drainpipe or tub. Do not tape
over drain opening. Lower drain hose if the end is higher
than 2.4 m (96") above the oor. Remove any clogs from
drain hose.
Too much detergent causing suds to slow
or stop draining and spinning.
Always measure and follow detergent directions for your
load. To remove extra suds, select Rinse & Spin. Do not
add detergent.
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